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  • Customer Service Coordinator

    Simplex Group 3.3company rating

    Customer service representative job in Rancho Cucamonga, CA

    Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”. We are looking for a high-energy, customer focused New Driver Onboarding Representative to join our team. The representative will be the first point of contact for visitors at our Headquarters, giving exceptional customer service to our visitors. In this role, the New Driver Onboarding Representative will play an essential role in prescreening drivers for our customers in accordance with the regulatory guidelines of the FMCSA. Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group. Responsibilities: Greet and welcome visitors in a courteous and friendly manner providing information to visitors about the company and its services Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience Respond promptly to customer inquiries in a professional and courteous manner Resolve customer concerns, issues, and complaints effectively and efficiently Identify and recommend process improvements to enhance customer satisfaction Maintain a positive and empathetic attitude towards customers at all times Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings Review of driver documentation required for proper onboarding Enter and verify client information in systems to ensure records are kept up-to-date Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers Manage and maintain a clean and organized reception area welcoming to visitors Ensure security protocols are followed for visitor access Assist with other tasks as needed by the company Experience Requirements: High school diploma or equivalent relevant experience. Customer service experience, preferably in the transportation industry. Bilingual conversational in Punjabi is required/preferred. Skills Needed: Customer-centric mentality. Data entry and documentation skills. Strong attention to detail. Bilingual in English and Punjabi. Familiarity with Microsoft Office (Excel, Word). Job Duties: Greet and assist visitors. Coordinate with internal departments. Respond to inquiries and resolve concerns. Identifying Process Improvements Prescreen drivers per FMCSA guidelines, including Drug and alcohol screenings Data Entry and Record Keeping Miscellaneous Clerical Duties Review driver documentation. Maintain a welcoming reception area. Follow security protocols. Supporting additional company needs Great Fit if... Able to work on an On-Site position Excellent verbal and written communication skills Exceptional interpersonal and customer service skills Outstanding organizational skills and attention to detail Strong analytical, logical thinking, and problem-solving skills Excellent time management skills with a proven ability to meet deadlines Ability to prioritize tasks and to delegate them when appropriate Characteristics of a Simplificator: Optimistic Attitude Problem Solver Passionate Eager to learn Team Player Adaptable Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
    $34k-44k yearly est. 23h ago
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  • Inside Sales Representative

    Fenceworks 4.1company rating

    Customer service representative job in Riverside, CA

    Fencecorp, Inc. is a leader in providing high-quality fencing solutions for commercial and light industrial projects. We pride ourselves on our commitment to excellence and our ability to meet the unique needs of our clients, especially within the public works sector. We are seeking an experienced and dedicated Inside Sales Representative to join our team. This role will focus on working directly with public works General Contractors on commercial and light industrial projects. The ideal candidate will have a strong background in the fencing industry for public works projects, though candidates with experience in other sectors within the commercial/light-industrial construction industry will also be considered. Key Responsibilities: - Establish and maintain relationships with public works General Contractors. - Read and interpret project plans and bid documents. - Use Bluebeam software to analyze and break down project plans. - Communicate effectively with vendors and prime contractors. - Participate in job walks and site visits as required. - Prepare and present detailed proposals and quotations for projects. - Negotiate contracts and close sales to meet or exceed sales targets. - Provide excellent customer service and support throughout the project lifecycle. Qualifications: - Minimum of 5-6 years of experience in the fencing industry for public works projects or in the commercial/light-industrial construction industry. - Proficiency in reading and interpreting construction plans and bid documents. - Experience using Bluebeam and Procore software. - Strong communication and negotiation skills. - Ability to work independently and manage multiple projects simultaneously. - Comfortable with job walks and site visits. - Excellent organizational and time-management skills. Preferred Qualifications: - Established network within the public works and commercial construction sectors. - Previous experience working with public works General Contractors. - Strong problem-solving skills and attention to detail. Benefits: 401(k) Cell phone reimbursement Dental insurance Health insurance Life insurance Mileage reimbursement Paid time off Travel reimbursement Vision insurance
    $48k-88k yearly est. 3d ago
  • Account/Refund Follow Up Representative

    Insight Global

    Customer service representative job in Baldwin Park, CA

    Must Haves: 2+ years of experience with billing and/or collections on the professional side Experience with insurance payments Strong knowledge of reading explanation of benefits (EOBs) High School diploma Experience with refunds or overpayments Plusses: Experience using Epic EMR system for billing/collections Day to Day: Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week. Team Dynamic/Environment: This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.
    $41k-62k yearly est. 2d ago
  • Call Center Representative

    Lereta Corporation 4.2company rating

    Customer service representative job in Pomona, CA

    " The Call Center Representative is responsible for ensuring all incoming homeowner, lender, and third-party calls, consistently receive professional, courteous, accurate and timely responses to inquiries regarding property tax matters, initiating and following up on appropriate task research when necessary. Inbound Calls * Processes a high volume of incoming routine calls * Provides responsive assistance to homeowner, lender, and third-party calls regarding various tax inquiries for outsourced customers at first resolution * Responds to customer calls and/or email requests to provide assistance as needed to address questions or concerns * Communicates status of assignments to the Lead or Supervisor Tax Research * Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry * Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team * Calls back homeowner as necessary, once research is complete Teamwork * Ensures customer SLA's are maintained This position will perform other duties as assigned based on the needs of the department. SALARY RANGE: $16.04 - $21.00 "
    $16-21 hourly 39d ago
  • Customer Solutions Representative 2

    Apidel Technologies 4.1company rating

    Customer service representative job in Irwindale, CA

    Job Description Associate\'s degree in business or equivalent combination of education, training and experience. Typically possesses three to five years experience resolving problems for customers and answering customer questions regarding Company programs, policies, and procedures. Demonstrated ability to tactfully resolve moderately complex issues. Under limited supervision, processes incoming orders. Receives, evaluates, and answers customer inquiries (phone or correspondence) of a moderately complex nature. Tasks require some judgment. Typically requires a high school education or equivalent and three to five years experience. Normally reports to the Customer Service Supervisor. (Add software requirements) Excellent organizational skills, high attention to detail and exceptional customer services skills required. Day-to-Day Responsibilities/Workload Responsible for clearing payment exceptions pertaining to the electronic payment channels: Electronic Funds Transfer; Authorized Payment Agencies; Direct Payment; Electronic Data Interchange; Quick Check; Credit/Debit Card; and .com. Helps to resolve payment inquiries received by customers directly and through system generated orders. Utilizes internal and external tools designed towards researching payments and determining their intended destination. Works with s banking relationships and vendors to return unidentified payments to the originator when necessary. Completes a daily reconciliation between SAP-ISU and the General Ledger using Bank deposit data to validate accurate financial reporting. Issues customer refund drafts for lost, stolen, or uncashed refunds. Works to process fraud documents with the appropriate internal groups. Required Skills/Attributes Three (3) years of experience in customer service and resolving customer inquiries. Ability to change course when an urgent matter arises. Good Written, Verbal and Communication Skills Ability to communicate complex issues well both in writing and verbally Desired Skills/Attributes Experience with SAP applications Experience with the payment processes and/or banking knowledge. Ability to apply logic to a scenario and pull upon previous occurrences Education Requirement A. High School Diploma or Equivalent
    $34k-44k yearly est. 5d ago
  • Customer Service Agent

    DSV Road Transport 4.5company rating

    Customer service representative job in Fontana, CA

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Fontana, Slover Ave Division: Solutions Job Posting Title: Customer Service Agent - 104634 Time Type: Full Time POSITION SUMMARY The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation. The Admin is also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate. ESSENTIAL DUTIES AND RESPONSIBILITIES Label Control: * Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner. Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance. Track and document all labels given out. Yard Coordination: * Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis. Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are moved or loading begins. Administrative Functions: * Complete computer data entry required for shipments. Issue seals to loaders. Verify accurate, pertinent information (i.e., seal number, trailer number, store number, etc.) in order to prepare Bills of Lading (BOL's) for all completed outbound loads. Schedule LTL carriers for pickup (site specific). Print work assignments for replenishment drivers. Document and file all outbound related paperwork in a neat and orderly fashion. Multitask and work with a high sense of urgency in the performance of all duties. Assist outbound supervisors with compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors. Safety, Sanitation, Security: * Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Ensure all seals and sensitive documents are properly secured when not in use. Distribute and collect tools and equipment (i.e., RF guns, bolt cutters, etc.) to associates and report issues to outbound supervisors in a timely manner. Conduct operations in a manner, which promotes safety. Conduct operations in accordance with OSHA and MSDS Standard OTHER DUTIES * Safe use of powered equipment, RF scanners, computers, and printers. • Follow company policies, guidelines, and ISO procedures • Exposure to varied environmental conditions (heat, cold, dry, humid, light, dark, dusty, etc.) * Repeated heavy lifting over 25 pounds as needed * Repetitive motion consisting of (but not limited to) walking, climbing, and carrying * Repetitive stationary activities consisting of (but not limited to) standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping * Details may vary dependent on work function - the duties are all inclusive as associates may be requested to assist in various areas of the operation as needed. * Performs other duties as assigned. * Work overtime as dictated by business whether mandatory or voluntary. SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a high school diploma or general education degree (GED). * 1-3 years' experience working in inventory control or warehousing admin experience. Certificates, Licenses, Registrations or Professional Designations * None Other * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Intermediate computer skills * RF Scanners • Proficient MS Office Applications Language Skills * English (reading, writing, verbal) Mathematical Skills • Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other * Strong attention to detail accuracy and accomplish job task in a timely manner. * Ability to perform duties with minimal supervision or guidance. • Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. • Effective communication skills PREFERRED QUALIFICATIONS * 1-2 years' experience working in a warehouse/logistics/distribution environment * 1-2 years' experience working with Warehouse Management Systems (WMS) PHYSICAL DEMANDS Occasionally * Bending Frequently • Walking and Standing Constantly * Sitting Ability to Lift/Carry and Push/Pull * 11-20 pounds o Reach above shoulder, squat, or kneel. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. For this position, the expected base pay range is $20.00 - $23.22 / Hourly. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $20-23.2 hourly Easy Apply 30d ago
  • Community Service Specialist (Community Service Specialist I), Parking Administration

    California State University System 4.2company rating

    Customer service representative job in San Bernardino, CA

    our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit ********************************************************* Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at ******************. Smoking CSUSB is a smoke and tobacco-free campus. See policy at ******************************************************* Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: ******************************* Advertised: Dec 18 2025 Pacific Standard Time Applications close:
    $61k-85k yearly est. 32d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service representative job in Rancho Cucamonga, CA

    Benefits: Free uniforms Opportunity for advancement Training & development FT, M-F, 8:00 am - 5 pm, pay Paid Holidays, and Monthly Team Performance Bonuses. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. Our ideal candidate for this position is someone who has a positive attitude, is outgoing, responsive, eager to learn and has the ability to build long-relationships with customers. Great listening skills, documentation, basic math, and organization are highly valued in candidates for this position. The ideal candidate must be able to multi task. The primary duties for this position are to handle the front desk (walk-ins and incoming calls). You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings and be intimately involved in the success of the FASTSIGNS Center team. The position may help in the shop at times making and designing signs. The chosen candidate will have the opportunity to complete an extensive training program. We are looking to create a well-rounded employee. FASTSIGNS is the franchise industry leader with about 800 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. FASTSIGNS of Rancho Cucamonga is one of the fastest growing centers in California. Our success comes from sharing knowledge and working together as a team. If the team goals are met, we reward everyone. If you think you have what it takes to be successful in this dynamic Industry, we encourage you to apply. Are you that person? Compensation: $17.00 - $22.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17-22 hourly Auto-Apply 60d+ ago
  • CareMore Sales Extender

    Mindlance 4.6company rating

    Customer service representative job in Upland, CA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender located in Upland, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 141 W Foothill Boulevard, Upland CA 91786 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $ 18.56/hr Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE : Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
    $18.6 hourly 1d ago
  • Customer Care Specialist I (Manheim)

    Cox Enterprises 4.4company rating

    Customer service representative job in Riverside, CA

    Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description General Responsibilities: * The CCR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices. * Maintaining relationships with existing customers includes problem solving by the CCR, by consulting with dealers and educating them about Manheim and ancillary partners. * Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners. * May work across other departments to train on resolving different client issues. * The CCR will provide responsive, timely telephone, chat and email support. The CCR shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts). * The CCR will also oversee/monitor the resolution to all problems, regardless of delegation to other departments. Qualifications: Minimum: * High School Diploma/GED * Generally, less than 2 years of experience Preferred: * Minimum of 2 years of Call center and/or client interfacing experience * Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time. * Understand foundational levels of computers and technology, internet, email * Excellent oral and written communications skills, particularly in a phone or email context, * Experience working in a contact center metrics driven environment * Strong communication skills and basic computer knowledge * Ability to operate under tight pressure * Experience working in the automotive industry * Schedule - must have flexibility to work evenings, weekends, holidays as required Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $19.9-29.8 hourly Auto-Apply 19d ago
  • PTA - Redlands Healthcare Center

    PACS

    Customer service representative job in Redlands, CA

    Redlands Healthcare Center is a 78-bed skilled nursing facility located in Redlands, near Redlands Community Hospital. "Serve more people, touch more lives" is our pledge and promise. At Redlands Healthcare we create a home-like atmosphere for our residents by providing recently renovated accommodations along with team members that feel like family. Join our team today! We are currently looking for an exceptional and experienced Physical Therapy Assistant (PTA) to join our work family. Our therapy team works toward specific goals of achieving the resident's highest functional level of independence. If you are a South Carolina licensed Physical Therapy Assistant (PTA) who genuinely wants to make a difference for others, then we would love to meet you! We offer the following to our Physical Therapy Assistants: * $33 + per hour/ DOE * Flexible scheduling * Professional Development Opportunities Job Requirements: * Current, unencumbered certification to practice in CA and/or national certification * Physical Therapy Assistant Degree * LTC/Rehab experience is preferred
    $33 hourly Auto-Apply 60d+ ago
  • Customer Service Agent

    Elevare Branding

    Customer service representative job in Riverside, CA

    Elevare Branding is a growing professional organization committed to delivering exceptional client experiences through structured processes, strong communication, and a people-focused culture. We value accountability, professionalism, and continuous development, creating an environment where individuals can grow while contributing meaningfully to our clients' success. Job Description We are seeking a Customer Service Agent to serve as a primary point of contact between our company and its clients. This role focuses on providing accurate information, resolving inquiries efficiently, and ensuring a high standard of service across all client interactions. The ideal candidate is organized, communicative, and motivated to contribute to a team-driven workplace. Responsibilities Handle inbound and outbound client communications in a professional and timely manner Address customer inquiries, concerns, and service requests with clarity and accuracy Maintain detailed and organized records of customer interactions Collaborate with internal teams to ensure effective issue resolution Follow established procedures to ensure consistency and service quality Support daily operations related to customer satisfaction and retention Additional Information Competitive salary ($43,000 - $46,000 annually) Growth opportunities within a structured organization Ongoing training and skill development Supportive and professional work environment Stable, full-time position with long-term potential
    $43k-46k yearly 4d ago
  • Customer Service Teammate

    Go Car Wash

    Customer service representative job in Rialto, CA

    TEXT "GOMILES" to ************ to APPLY! GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $18.90/hour, which includes a base pay of $16.90/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $16.9-18.9 hourly 60d+ ago
  • Home Show Representative

    Bath Planet

    Customer service representative job in Montclair, CA

    Job DescriptionHome Show Representative(Part-time) Bath Planet of the Inland Empire is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are seeking Home Show Representatives for our Inland Empire markets and surrounding areas to join our winning team. Customer service experience is a plus, as you will be interacting with event attendees, discussing our product and securing sales leads for our team. Hourly pay + bonus based on quality appointments. Essential Duties • Attract visitors and staff booth at shows and events • Promote product and provide basic product overviews to attendees • Book appointments • Maintain a professional appearance throughout event • Ensure cleanliness and organization of booth • Engage with passers-by to draw them into the booth • Explain basic product features and benefits • Secure entry forms or book in home sales appointments • Collect daily leads and provide to Event Coordinator Qualifications • Strong communications skills • Positive, outgoing personality • Ability to work in a fast-paced environment • Travel to booked shows/events (must have reliable transportation) • Ability to stand for long periods of time • Ability to lift 30 pounds • Available to work weekends Competitive pay based on experience and interview. Powered by JazzHR UYfZPwv0Qt
    $33k-65k yearly est. 2d ago
  • Call Center Representative/IESBDC (UEC)

    CSU Careers 3.8company rating

    Customer service representative job in San Bernardino, CA

    About University Enterprises Corporation at CSUSB ) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Past Time, Non-Benefitted position through 12/31/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $16.50-$18.00 per hour. Location: Main office locations either Temecula or Riverside. Additional onsite assistance will be required as needed for training outreach offices and conferences within the counties. Work Schedule 19 hours per week. Typically Monday through Friday within the hours of 8:00AM to 5:00PM. Some nights and weekends may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Director, the Call Center Representative will work independently to: • Maintain MIS and EDMIS System and act as technical support for Centers • Respond swiftly and courteously to all potential customer phone inquiries • Conducting inbound and outbound customer service calls • Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients • Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests. • Documenting details of all calls and customer interactions • Rescheduling or canceling meetings in a timeous manner. • Collaborate with the intake manager and other team members to improve customer service and handle high call volumes • Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics • Responds to 30-50 calls per day • Educate clients on programs and other service offerings • Managing multiple systems and programs simultaneously • Other duties as assigned. Some regional travel required. Minimum Qualifications Education: High School Diploma. Experience: 1 Year General Office Experience. Other: Good written and oral communication. Ability to learn new program and service offerings quickly and discuss options and features in detail. Ability to independently handle multiple work unit priorities and projects. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.
    $16.5-18 hourly 60d+ ago
  • Call Center Representative (NOT REMOTE)

    East Valley Community Health Center, Inc. 3.7company rating

    Customer service representative job in West Covina, CA

    Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. Customer Service Representatives within the Call Center provide excellent customer service to all callers, while enhancing the caller's experience by ensuring timely and accurate caller support. This position will answer calls, route call to the appropriate team member, and schedule and confirm appointments. Essential Position Functions and Duties: Promptly answers all incoming calls, providing high level customer support with a smile. Provides exceptional customer service on a continual basis to enhance the callers' experience. Assist in identifying the reason for calls and respond accordingly. For all patient calls, confirms identify and verifies patients current contact information to include phone number and address. Schedules, reschedules, confirms, and/or cancels appointments as requested by the patient. Makes every attempt to find an appointment that meets the patient needs. Record and relay messages to appropriate personnel. Responsible for maintaining program logs, as assigned by the Clinic Manager or doctor. Responsible for complying with HIPAA standards and observing strict patient confidentiality. Conduct insurance verification. Qualifications: High school diploma or equivalent. Excellent customer service skills. Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry. Bilingual in English and Spanish higly preferred. Exceptional patient relations and interpersonal skills required. Ability to work well with diverse populations. Experience in a healthcare setting is preferred, but not required. Benefits: East Valley offers a competitive salary, defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Please apply to this position with your current resume. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
    $35k-43k yearly est. Auto-Apply 60d+ ago
  • Captain - Customer Service

    Daveandbusters

    Customer service representative job in Ontario, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 14d ago
  • Spanish Customer Service Agent , Inland Empire

    Alsop & Associates Insurance Agency

    Customer service representative job in Claremont, CA

    Job Description Top agency looking for Top talent. Helpingpeople with their insurance needs. Doing policy reviews for existing and new customers. The ideal person will identify gaps in coverage and make recommendationsto improve coverage. The agent will be assigned up coming policy renewals to review. In addition they will handle customer initiated requests. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Career Growth Opportunities Health Insurance Dental Insurance Vision Insurance Tuition Reimbursement Evenings Off Retirement Plan Responsibilities Responsibilities Renewal Policy reviews Writing New policies Endorsing existing policies Cross Sales Referring Life insurance prospects to Life specialist Making recommendations and giving advice Following up and documentation Minimum of 150 calls and Emails a day Requirements California Property and Casualty license 5+ years insurance experience Possess an upbeat, positive and enthusiastic attitude. Confident, self-starter who works well independently. Excellent Spelling and Grammar skills. Problem-Solving Capabilities. Bilingual, fluent in both English and Spanish is beneficial. Prior captive agency experience beneficial Microsoft Word and Excel knowledge
    $28k-36k yearly est. 5d ago
  • Customer Service (remote work , no vaccination required)

    Path Arc

    Customer service representative job in San Bernardino, CA

    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • SoCal JCB - Inside Sales Representative

    JCB 4.5company rating

    Customer service representative job in Riverside, CA

    Company ProfileSoCal JCB is a highly successful, fast-growing business We pride ourselves in customer service. We invest in our workforce and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers. Position Type: Exempt Location: San Bernardino Country and Riverside - California Minimum Qualifications Proven experience in inside sales Strong customer service skills and a customer-centric approach Excellent communication skills, both verbal and written Ability to multitask, prioritize, and manage time effectively Proficient in using CRM software and MS Office Suite Strong problem-solving skills and attention to detail Ability to work independently and as part of a team Preferred Qualifications At least 2 years of parts and/or service experience in the heavy equipment industry Bilingual - English and Spanish Responsibilities The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales Respond to inbound sales inquiries via phone, email Make outbound calls to prospective and existing customers Identify customer needs and recommend appropriate equipment solutions Provide detailed product information, including features, benefits, and pricing Prepare and process sales orders accurately and efficiently Follow up on quotes and leads to convert them into sales Coordinate with the operations team to ensure timely delivery of equipment Build and maintain strong relationships with new and existing customers Handle customer complaints and concerns with professionalism and escalate issues when necessary Ensure high levels of customer satisfaction through excellent service Maintain accurate records of customer interactions and sales activities in CRM systems Provide regular sales updates to management Stay updated on product knowledge and industry trends JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at ****************************************
    $50k-91k yearly est. 6d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Victorville, CA?

The average customer service representative in Victorville, CA earns between $28,000 and $46,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Victorville, CA

$36,000

What are the biggest employers of Customer Service Representatives in Victorville, CA?

The biggest employers of Customer Service Representatives in Victorville, CA are:
  1. Planet Fitness
  2. Chevron
  3. Domino's Pizza
  4. Chevron Stations
  5. Circle K
  6. U-Haul
  7. Mechanics Savings Bank
  8. Domino's Franchise
  9. Morphius Corp
  10. Path Arc
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