Customer service representative jobs in Waterloo, IA - 248 jobs

VGM Forbin provides website development, digital marketing, and managed IT solutions for the healthcare, banking, retail automotive, and many other industries. The Customer Care Specialist is a highly engaged team member responsible for providing quality service to our customers while supporting business needs. A Customer Care Specialist (CCS) is the main point of contact for VGM Forbin customers who may be experiencing web-related issues or have questions about sales, billing, and more. The CCS will play a key role in our day-to-day client needs, communicating with both internal and external teams, and leading various projects. As a valued member of the Forbin team, this individual will be supported in continuous development while being challenged to solve problems and improve efficiency. Major characteristics that will help in this role include a positive attitude, drive, and self-motivation as well as a natural strength in providing friendly service. Reporting Accountability: Director of Project Management Working Location: Waterloo, Iowa with expectation to be onsite at least 4 days a week. Must be within commutable distance to VGM headquarters. Working Hours Classification: Full time, Monday-Friday, 8:00am-5:00pm+ Responsibilities/Duties of the Job The Customer Care Specialist serves as the primary point of contact for valued VGM Forbin customers, addressing their needs, providing expert communication and guidance. * Provide high-quality service to customers primarily via ticketing systems, phones and email communication. * Respond to customer inquiries professionally and in a timely manner. Own proactive communication with the client and team until the question is answered or issue is resolved. * Identify concerns or issues and escalate as needed to appropriate team members, following through until resolution. * Work directly with clients and the production team to guide and execute requested changes. * Collaborate with sales, billing, production, technical, and cross-functional teams to ensure seamless customer experience. * Document errors, requests, technical issues, compliments, complaints, and fixes in ticketing system(s). * Maintain expert-level knowledge of Content Management System (VPanel) and provide training to customers and internal stakeholders, developing and documenting training resources for internal and external use. * Identify customers' needs to take proactive steps to maintain positive experiences. * Help to foster loyalty among existing customers to increase the average lifetime value. * Implement customer care processes and systems, conducting research and making recommendations to improve customer care processes, workflows, and efficiency. * Analyze customer feedback and take proactive steps to support the enhancement of products or fix customer issues. * Work with production on quality assurance reviews before site Go-Lives. * Support Forbin leadership in communication and outreach efforts. * Assist in planning and executing projects for clients or for internal business needs. * Perform other duties and complete other projects as assigned. Position Qualifications Education/Experience: * Previous customer service experience with a dedication to providing a meaningful and memorable client experience. * Experience with project management tools to assist with project development and communication to internal team. This includes Atlassian products (ServiceDesk)and Kaseya (Autotask) and internal tools (FRED). * Experience prioritizing tasks and adapting as needed to meet customer needs. * Associate or bachelor's degree preferred. * High School diploma required, or equivalent education and experience. Skills and competencies: * MS Excel, Word, Outlook, and Power Point proficiency. * A highly adaptable attitude with the ability to change direction quickly. * Excellent organizational skills with strong attention to detail. * Proactive and self-motivated with an ability to take direction in a very fast paced environment with a calm service-oriented demeanor. * Work ethically and with integrity, including maintaining client and firm confidentiality. * Professional, service-oriented attitude with calm, pleasant, and business-appropriate phone manners. * Exemplary verbal and written communication skills with the ability to communicate in a clear, professional manner. * Ability to work independently and learn quickly as well as work collaboratively within a team environment. "Team Player" mindset and doing whatever is needed, big or small. * Willingness to learn and succeed. Physical Requirements: * Operation of office equipment and using technology efficiently such as computers, phones, misc. office equipment. * Visual abilities to include reading, distance vision and peripheral vision. * Moving throughout the VGM facilities when needed. What's more? At VGM Group, we are 100% employee owned. Click to view more about VGM! Headquartered in Waterloo, Iowa, VGM is a 100% employee-owned company providing business and professional services to thousands of business customers across North America. Services include group purchasing, commercial insurance, management of healthcare services and networks in post-acute cases, healthcare distribution direct to patient homes, specialty consulting, online education, digital, print, and traditional marketing and more. VGM employs approximately 1,700 people across 40 states and Canada, with more than 1,100 working in Iowa. VGM has been named the Top Workplace in Iowa on multiple occasions and is proud of its role in the communities in which it serves. For more information visit ***************** This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Customer Service Representative - Paid Training! Clarity Enterprises Inc. -Cedar Rapids, IA $800 - $1,500 a week We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an entry-level opening with training provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you!Informing the customer/community about the newest tech products and services. No matter your background, our training program can put you ahead of the curve. Thanks to our stellar management team, we have seen unprecedented growth over the past year. We are ready to expand our TEAM! Benefits:Earning potential $800 - $1,500 weekly! Positive & Energetic Work EnvironmentUnlimited Growth PotentialContinuous paid training Stability and SecurityPaid travel opportunities. Requirements: High School Diploma / Advanced College Course work is (preferred) Previous customer service, retail, sales, or hospitality work experience.1 year of sales back group(preferred ) Great listening and communication skills to build customer rapport. Must be able to use computer and tablet technology. Attributes that each candidate must possess: Above-average people skills Winning attitude. Ability to learn new professional and business skills.Great work ethic and ambition. Previous Leadership experience preferred but not required. Apply today! We are excited for you to start your sales career!

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Are you someone who lights up a room with your warmth and professionalism? Do you thrive in an environment where every interaction is an opportunity to make someone's day brighter? If so, Radiant Health is calling your name! We're seeking a Customer Relations Professional to be the welcoming face and voice of our organization. In this pivotal role, you'll set the tone for our clients' experience, ensuring each person feels valued and supported from the moment they walk through our doors-or pick up the phone. What You'll Do: Be the Heart of Radiant Health: Manage our reception area with poise and positivity, creating an environment that reflects our commitment to exceptional care. Make Every Connection Count: Answer a multi-line phone system with efficiency and empathy, ensuring each caller feels heard and supported. Keep the Flow Radiant: Schedule appointments seamlessly and direct visitors to the right team members with ease. Be a Trusted Financial Liaison: Process client payments, research account statuses, and assist with payment arrangements-because clarity and support make a world of difference. Apply today and become the radiant spark that keeps our team-and our clients-glowing! Qualifications High school diploma or equivalent Previous experience in customer service or a related field preferred. Exceptional multitasking skills to manage a variety of responsibilities A passion for creating meaningful connections with clients and colleagues.

Assisting customers and answering phones in Respiratory therapy area of DME. Assists with getting orders for CPAP/BIPAP equipment. Assists customers, referral sources and hospital departments in obtaining medical equipment for our patients. Responsible for fitting patients with products such as diabetic shoes, compression stockings, walkers, canes and nebulizers. Assists patients and referral sources through intake process and insurance verification. Ensures regulatory requirements are met. Applies suggestive selling principles when customers want to purchase cash sale items. Utilizes computer software to enter appropriate data as well as document patient education/safety when indicated. Effectively describes basic understanding of HME items sold by our company including set up, delivery, education/use and routine cleaning/maintenance. Communicates patients' needs to appropriate disciplines within the care team. Assesses patients for safety including environmental safety when making home deliveries while on call. What you will Do: Assists patients/customers in obtaining correct medical equipment to meet needs - assess for safe use. Be able to demonstrate types of equipment and appropriate set up/use to customers who call or walk in to our showroom. Fit patient with appropriate product based on physician orders and patient needs. Encourage purchase of retail items to patients who might be looking for something extra. Obtain insurance information - data entry into computer system. Verify benefits as needed. Utilize HME computer system - enter appropriate data for purchase or rental based on item. Document safety and use education. Adheres to all safety, infection control and employee health policies and procedures. Hours/Schedule: Full Time, 40 hours per week 8:30 am to 5 pm Minimum Qualifications: Valid IA driver's license and an acceptable Motor Vehicle Report (MVR) High language, high math, high reasoning ability. * Personal computer, 10-key calculator, Microsoft Office, database software. * Ability to work with diverse groups of people. Position Highlights and Benefits We care about your well-being, both physical and mental, which is why our benefit package includes: * Wellness programs * Education reimbursement * Personalized health insurance plans including dental and vision * Paid time off * Long- and short-term leave * Retirement planning * Life insurance coverage All benefits begin day 1 with no waiting period! Ministry/Facility Information: MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: * MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center * MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation * MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Build your career, not just your resume. For more than 70 years, Regal Plastic has been a trusted leader in distributing and fabricating plastic products that power industries across the U.S. Now we're looking for a Customer Service Representative who's ready to grow with us and be the face of our Evansdale branch. This isn't a high-turnover call center job. You'll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance. What You'll Do Support existing business accounts with quotes, bids, and order follow-ups. Answer and resolve customer calls and emails with accuracy and speed. Enter orders and track shipments to ensure on-time delivery. Partner with sales and management to identify new opportunities. Be the customer's voice inside our company. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. What We Offer Starting pay $16.00 - $19.00 / hour DOE Full benefits: Medical, Dental, Vision, Life, LTD, 401(k) w/ match Paid time off and paid holidays Paid training in the plastics industry-technical knowledge included What We're Looking For Excellent communicator with strong problem-solving skills. Organized multitasker who thrives in a fast-paced office/warehouse support role. Positive, team-focused attitude. High school diploma (or equivalent). Ready to grow with Regal Plastic? Apply today and take the first step toward a career with stability, growth, and impact. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Teller Service Representative - PT Pay: $17.06 Hours: 30 - 35 hours Fluency in Spanish or Bosnian speaking welcome. Earn $1.50 more per hour worked! Benefits: *********************************************************** SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS Create excellent service experiences that promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. Actively cross‑sell credit union services by providing information to current, new and potential members. Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. Assist members over the phone. Consistently achieve established monthly and annual sales and service goals. Contributes to team effort by accomplishing related results as needed. Monitor necessary departmental files and reports, updating member information as required. Maintains member confidence and protects operations by keeping information confidential. Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy. Positive attitude that supports a team environment. Dependable and punctual; flexible during peak times. High level of confidentiality. Organizational skills. Self-motivated; ability to work without close supervision. Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Occasionally lift and/or move items over 10 pounds. Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE High School Diploma. Relevant work experience in the area of customer service and/or cash handling. Math and clerical aptitude. Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

As a Customer Care Expert at Wix, you'll be the trusted guide for our users, helping them achieve their goals and resolve issues while growing online. You'll provide high-quality support using a mix of product knowledge, problem-solving, and AI-powered tools across phone, chat, and email. In your day-to-day, you will: Work within a highly organized environment, following a clear daily schedule to ensure consistent and timely support for our users. Manage a high volume of contacts across multiple channels like emails, chat and phone. De-escalate and resolve complex or sensitive situations with empathy and clear communication. Document user interactions accurately and thoroughly in designated systems in real time for tracking and follow-up purposes; navigate multiple software tools simultaneously while engaging with customers. Build strong relationships with users and uncover their true needs. Introduce Wix users to our different tools, services and products they can benefit from, and help onboard them where appropriate. Collaborate with peers and product teams, sharing user feedback and following established escalation paths Collaborate live with peers and cross‑functional teams to surface user feedback and follow established escalation paths. Work with other departments and product teams, and advocate our users' needs to impact product roadmaps. Analyze user behavior and relevance to determine their effect on user satisfaction. Stay current on Wix products, features and services by learning, retaining, and communicating new features and improvements as they are released. *** This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids 2-3 days a week depending on the shift. Available Shifts: Tue-Sat, 10am - 7pm Tue-Sat, 1pm - 10pm Training Shift: Mon-Fri, 8am - 5pm *These shifts will commence at the end of the training period. During the training period, you will be required to work onsite every day. Please note that we have a limited number of open positions per shift, you can add your preferred shift during the application process, however, it is not guaranteed until the time of offer.* Qualifications A customer service professional with at least 2 years of experience working in a client-facing role. You have a strong emotional intelligence and the ability to navigate complex customer needs with empathy and professionalism. You find meaning and pleasure in helping others succeed and are curious to know what really drives users. You have strong critical thinking skills and ability to maintain focus and productivity during extended periods. You can maintain composure and exercise sound judgment under routine work pressures. You hold yourself to high-performance standards, and work to improve constantly and are confident about taking responsibility and ownership. You're passionate about new technologies like AI and always eager to learn more. You thrive in a fast-paced, dynamic environment with the ability to handle multiple user interactions (back-to-back, if needed also simultaneously) and look at change as an opportunity to grow. You realize there is more than one career ladder, and you have the drive to find your own career path recognizing your strengths and interests. Bonus points if you have experience in tech, SaaS, or internet companies. Additional Information You'll be part of the Customer Care Guild, a team of experts dedicated to helping Wix users succeed. By providing support across various channels, our team ensures users have the tools and guidance they need to make the most of Wix's products. We thrive on collaboration, feedback, and a shared passion for helping users achieve their goals.

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Cedar Rapids area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Job Description ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role: 1. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position. RESPONSIBILITIES: Answer customer inquiries and provide policy information Assist clients with policy changes and updates Process insurance claims and follow up with clients Maintain accurate records of customer interactions QUALIFICATIONS: Property and Casualty license (required) Life and Health license (must be able to obtain) Strong communication and interpersonal skills Detail-oriented and able to multitask Previous customer service experience preferred BENEFITS: Competitive Salary Bonus based on performance Paid Time Off (personal/sick days and vacation) Parental Leave Health Insurance Dental Insurance 401(k) with Employer Matching Opportunity for advancement If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

Are you a people person? Do you care about your community? Have you always wanted to work somewhere that treats you like family? Do you love helping people? We have a great opportunity for you as a Financial Service Representative at CUSB Bank!! About Us CUSB Bank is a family owned, community minded institution that has been around for over 135 years and pride ourselves on being large enough to offer everything a customer needs while remaining small enough to know them by name. CUSB is committed to our employees and their families; believing work-life balance is a key to a happy employee and healthy workplace. Our company is built on 5 pillars: Communication, Trust, Collective Responsibility, Caring, and Pride. We take these 5 pillars into account in everything that we do at CUSB Bank. Position Summary The Financial Service Representative (FSR) role is responsible for delivering superior customer service in assisting customers with account needs, conducting financial transactions between customers and the Bank, handling customer inquiries and providing appropriate solutions for CUSB Bank customers with utmost accuracy and confidentiality. Benefits In addition to a competitive pay rate we offer many benefits including but not limited to; Health, Dental, Vision, Life, and Disability benefits Traditional and ROTH 401k options with 3% company match and profit sharing Incentive Compensation based on yearly company performance Generous paid time off Clothing allowance A positive, professional atmosphere with a healthy dose of fun Responsibilities Provide exceptional customer service at every opportunity, including making customers aware of our fantastic products and services Exercise discretion, judgment and initiative Assisting customers with account needs including the opening and maintaining of all retail accounts and servicing of electronic banking services Handle and balance a cash drawer per bank procedures and guidelines Process checking and savings transactions; mortgage and retail loan payments; and Mastercard/VISA transactions Assist customers with gift cards, cashier's checks, money orders, and savings bonds Assist customers with renting and entry to their safe deposit box Cross-train within the department and ability to work as FSR or Teller at any given location as may be required Requirements Requirements High school diploma or general education degree (GED) or one to two years of relevant experience and/or training or equivalent combination of education and experience. Ability to operate the following equipment: PC and printer, telephone, calculator, copy and fax machines. Working knowledge of Microsoft Office, i.e. Word, Excel, and Outlook. Demonstrate math skills as required to this position which includes adding, subtracting, multiplying, and dividing. Oral and written communication skills as appropriate to this position. Ability to read, write and speak the English language. Ability to write reports, business correspondence, and procedure manuals. Reasonably regular and predictable attendance. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. CUSB Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Shift Differential: For hours worked 4pm - 12 am ($.50/hour) or 12am - 8am ($1.00/hour) Shift: Swing Shift - typically 6pm - 2am (Schedule may vary due to business demands and could include weekends and holidays.) Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, and much more! Non-Safety Sensitive Job Summary Performs in a pleasant, professional and efficient manner, a combination of duties mainly related, (but not limited to) check-in and checkout of guests that contribute to an overall positive experience for the guest. Essential Job Duties Greets, registers, and assigns rooms to guests in a warm and friendly manner. Issues room key and escort instructions to Bell Staff, or directly to guest as appropriate, without announcing room number. Transmits and receives messages using equipment such as telephone, fax, radio, and switchboard. Answers inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keeps record of room availability and guest's accounts. Computes bill, collects payment, and makes change for guests. Posts charges such as room, food, or telephone by hand or machine. Understands and enforces the hotel company credit policies. Accounts for all cash and makes deposits in accordance with hotel and company policies. Communicates effectively with other front office and hotel departments. Reports to work for scheduled shift, on time, and in uniform in accordance with company policy. Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation. Safeguard and account for the assets of the owners. Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission. Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers. Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect. Report to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards. Supplemental Job Duties May function in a Lead Capacity, which involves: Taking responsibility for assigned employees in the absence of the Supervisor. Assigning work and ensuring proper performance of assigned employees. May make restaurant, transportation, or entertainment reservations for guests. May issue Non-gaming comps to customers subject to established policies and procedures and only when designated as the Relief MOD by the duty schedule or the MOD. May deposit guest's valuables in hotel safe deposit box using proper documentation. May make, confirm, and cancel reservations for guests. Attends all required meetings and training sessions. Performs other job related duties as assigned. Physical Requirements/Working Conditions Normal office environment along with moderate computer use. Requires significant standing and speaking, both in person and via telephone. At times, requires significant use of eyes, hands, arms, fingers and wrists associated with data entry or switchboard use. Exposure to a smoke filled environment with loud and continual noise levels. Must be confidential. Minimum Job Qualifications Knowledge/Education/Work Experiences : Requires High school diploma or GED. Some previous job-related experience working directly with the general public is preferred. Requires some previous computer experience. Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission. Skills/Abilities : Must be able to work directly with the general public. Must be able to change easily and frequently from one activity to another such as from typing, to searching in a directory, to using a telephone. Requires good organizational and communication skills, both verbal and written. Uses personal judgment and specialized knowledge to give information to people. Must be flexible with shift and days off. Must be able to meet all non-supervisory training and education requirements. Preference : Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures. Restrictions This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position may play any casino game while off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.

3E is seeking a highly organized and service-driven Crib Manager to oversee our on-site electrical inventory crib located on a jobsite. This role plays a key part in ensuring contractor and team have the materials they need to operate efficiently. If you enjoy working independently, solving problems, and building strong customer relationships, we want to hear from you! Reports to: Inside Sales Manager Minimum Qualifications: + Experience in electrical distribution or as an electrician (required) + Experience with inventory management or crib operations (preferred) + Excellent communication and organizational skills + Ability to work independently in a fast-paced environment + Proficiency with Microsoft Office (Excel, Word, Access) + College degree or equivalent work experience (preferred) Preferred Qualifications: + Two years' industry specific experience, preferred Working Conditions: This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Supervisory Responsibilities: No Essential Job Functions: + Manage 3E's inventory crib at jobsite + Support electricians and contractor teams by sourcing and providing electrical parts + Maintain and replenish stock levels to meet daily operational needs + Expedite critical items to avoid maintenance or production delays + Deliver parts to departments as needed (using 3E truck) + Provide competitive quotes and assist with vendor negotiations + Serve as a trusted resource for electrical product knowledge + Collaborate with vendor reps to position 3E as contractors preferred distributor + Resolve customer issues professionally and efficiently + Use digital tools including email, laptops, and inventory systems to manage operations CED is an Equal Opportunity Employer - Disability | Veteran Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Dependent Care Flexible Spending Account (FSA) + Teledoc + Paid Pregnancy & New Parent Leave

Job Title: Inside Sales Representative I Job Function: Inside Sales Reports To: Inside Sales Manager, Inside Sales Supervisor, General Manager, Store Manager Classification: Non-Exempt Date Approved/Revised: March 10, 2024 Summary This position is responsible for customer-initiated calls seeking company-supplied products. Customer requests are researched and matched against available inventory to create sales as well as outsourcing products from vendors for non-stocked items requested to meet customer needs, eventually leading to closing sales and meeting monthly targets. Essential Duties and Responsibilities Employee must be able to perform these essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. Handles inbound customer requests for pricing and availability. Acknowledges and responds to all customer emails within 30-minute to 1-hour timeframe. Enters quotes and invoices into the company's invoicing system. Prepares and supplies customers with freight quotes and invoices. Locates alternative products that are not in stock from approved vendors. Takes ownership of issues that arise and keeps the customer informed of the status of resolution. Logs all interactions with the customers, via email, text, phone or in person. Ensures client notes are accurate and contain details to provide proper follow up. Ensures timely follow-ups on open end user quotes, super end user quotes and other assigned quotes. Maintains accurate records of all client follow-up activities. Reviews and monitors dormant customers, follows up when necessary. Manages quotes, quote follow up and customer service to build a repeat customer base Develops and manages relationships with key accounts, including quote follow up Acknowledges and responds to web and email submitted quote requests. Provides consistent, superior customer service; ensures all customer needs are identified and addressed; maintains a high level of customer satisfaction at all times. Builds sustainable relationships and trust with customers through open and interactive communication to encourage repeat business. Provides input to assist in keeping price lists and catalogs updated. Makes outbound calls to previous customers to generate new leads. Performs all other duties as assigned. Complies with the requirements of the company's ISO 9001 Quality Management System (when required). Supervisory Responsibilities This position does not have supervisory responsibilities. Physical Requirements Ability to climb, bend and kneel on an occasional basis. Prolonged periods of sitting and standing. Regular manual dexterity/coordination: hand/eye movements, motor control. Regular visual effort: concentrated reading of documentation or close viewing of computer displays. Able to push, pull and lift up to 10lbs. on an occasional basis. Potential Hazards This position is not exposed to any hazardous substances. Competencies necessary to perform this job Time Management - Effective time management skills to independently complete tasks with minimal disruption to company users. Organization - Ability to prioritize multiple tasks and maintain a smooth work flow. Teamwork - Ability to work closely with a variety of employees while maintaining a positive attitude. Problem Solving - Identify and resolve problems in a timely manner. Communication - Speak clearly and persuasively in positive or negative situations. Ability to ask detailed questions to comprehend requests. Safety and Security - Follow safety policies/plans created by the company; utilize tools and equipment in a safe and proper manner. Customer Service - Handle customer needs in a timely and respectful manner. Multi-Tasking - Ability to prioritize multiple tasks to help keep the Counter Sales staff working smoothly and efficiently. Professionalism - Maintain a neat appearance and speak professionally with customers and co-workers. Product Knowledge - A working understanding of the machines we carry parts for & a willingness to continually learn & adapt as those machines change & new ones are introduced to the market Required Education/Experience/Skills High School graduate, or equivalent work experience. Advanced computer knowledge including e-mail, Word, and Excel software. Professional phone skills and keyboarding Ability to contribute to the company's operation and principles through ethical practices. Preferred Education/Experience/Skills 2 years' sales experience particularly within the agriculture and construction parts sectors, preferred. Basic to intermediate knowledge of agricultural equipment and sales Strong written and verbal communication skills. Ability to work well with people from diverse backgrounds and locals. Certifications, Licensees or Registrations Required/Preferred This position does not require any special certifications, licenses, or registrations. UNITED STATES Employee Acknowledgement: I understand this is not meant to be an all-inclusive , but does highlight the majority of expectations for this position. Management reserves the right to change this description as necessary. I also understand that my employment with Parts ASAP (and affiliates) is an “at-will” status and may be terminated at any time with or without cause by the company or me. This does not constitute an employment contract nor does it guarantee employment for any length of time. I have received this and I understand that it is my responsibility to perform these duties as requested and within compliance of company policy. Employee Signature Date Employee printed name CANADA Employee Acknowledgement: I understand this is not meant to be an all-inclusive , but does highlight the majority of expectations for this position. Management reserves the right to change this description as necessary. This does not constitute an employment contract nor does it guarantee employment for any length of time. I have received this Job Description and I understand that it is my responsibility to perform these duties as requested and within compliance of company policy. Employee Signature Date Employee printed name Due to rapid growth locally and nationwide, Parts ASAP of Fort Atkinson, IA is looking for an experienced individual to join our team of parts experts. What will I do? Handle agriculture parts inquiries from our customer base of thousands via phone, internet, or in-person Assist walk in customers with questions and orders What's required from me? Previous ag equipment parts and/or service experience is required Basic knowledge of a computer, SAP experience a plus Cross-train for other positions Able to lift 50 pounds occasionally What's in it for me? Regular scheduled hours Internal promotion opportunities Competitive pay - Wage potential of $35-$40+ depending on performance! Employee discount program All States Ag Parts offers competitive pay and a great benefits package (health-traditional copay or high deductible plan, Dental, Vision, Life, Accident, Critical Illness, Paid vacation/sick leave, FSA, HSA, Pet Insurance, 401k plan-with company match)

Job Description Build your career, not just your resume. For more than 70 years, Regal Plastic has been a trusted leader in distributing and fabricating plastic products that power industries across the U.S. Now we're looking for a Customer Service Representative who's ready to grow with us and be the face of our Evansdale branch. This isn't a high-turnover call center job. You'll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance. What You'll Do Support existing business accounts with quotes, bids, and order follow-ups. Answer and resolve customer calls and emails with accuracy and speed. Enter orders and track shipments to ensure on-time delivery. Partner with sales and management to identify new opportunities. Be the customer's voice inside our company. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. What We Offer Starting pay $16.00 - $19.00 / hour DOE Full benefits: Medical, Dental, Vision, Life, LTD, 401(k) w/ match Paid time off and paid holidays Paid training in the plastics industry-technical knowledge included What We're Looking For Excellent communicator with strong problem-solving skills. Organized multitasker who thrives in a fast-paced office/warehouse support role. Positive, team-focused attitude. High school diploma (or equivalent). Ready to grow with Regal Plastic? Apply today and take the first step toward a career with stability, growth, and impact. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Powered by JazzHR NPUT2XeiAH

As a Customer Service & Sales Representative, you will receive extensive classroom training, virtual support, and one-on-one mentorship to become fully equipped as an expert in the industry and our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and caring personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities. What you'll be doing As a Customer Service & Sales Representative: Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution Keep records of customer interactions and process customer accounts Follow communication procedures, guidelines, and policies Take the extra mile to engage the customer What you bring to the table: Six months of previous work experience in customer service, sales, marketing, management, or hospitality Excellent verbal and written communication skills Always maintain a positive and professional demeanor. High School Diploma What we'll bring? During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: Flexible and virtual work options (if applicable) A work environment built on teamwork, flexibility, and respect Professional growth and development programs to help advance your career Ability to learn quickly A positive, professional attitude Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills Enthusiastic, passionate, and friendly personality We look for driven, hard-working, and goal-oriented professionals. Furthermore, we want individuals who have the ability to work in a competitive team environment. We provide full training for our new employees, including training in sales, customer service, public speaking, management, and coaching. Moreover, we work to help you develop your personal leadership skills. When you succeed, we succeed! Sound like the place you want to be? Apply to join our team today!

Teller Service Representative - PT Pay: $17.06 Hours: 30 - 35 hours Fluency in Spanish or Bosnian speaking welcome. Earn $1.50 more per hour worked! Benefits: *********************************************************** SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS Create excellent service experiences that promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. Actively cross‑sell credit union services by providing information to current, new and potential members. Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. Assist members over the phone. Consistently achieve established monthly and annual sales and service goals. Contributes to team effort by accomplishing related results as needed. Monitor necessary departmental files and reports, updating member information as required. Maintains member confidence and protects operations by keeping information confidential. Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy. Positive attitude that supports a team environment. Dependable and punctual; flexible during peak times. High level of confidentiality. Organizational skills. Self-motivated; ability to work without close supervision. Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Occasionally lift and/or move items over 10 pounds. Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE High School Diploma. Relevant work experience in the area of customer service and/or cash handling. Math and clerical aptitude. Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

Job Description Shift Differential: For hours worked 4pm - 12 am ($.50/hour) or 12am - 8am ($1.00/hour) Shift: Swing Shift - typically 6pm - 2am (Schedule may vary due to business demands and could include weekends and holidays.) Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, and much more! Non-Safety Sensitive Job Summary Performs in a pleasant, professional and efficient manner, a combination of duties mainly related, (but not limited to) check-in and checkout of guests that contribute to an overall positive experience for the guest. Essential Job Duties Greets, registers, and assigns rooms to guests in a warm and friendly manner. Issues room key and escort instructions to Bell Staff, or directly to guest as appropriate, without announcing room number. Transmits and receives messages using equipment such as telephone, fax, radio, and switchboard. Answers inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keeps record of room availability and guest's accounts. Computes bill, collects payment, and makes change for guests. Posts charges such as room, food, or telephone by hand or machine. Understands and enforces the hotel company credit policies. Accounts for all cash and makes deposits in accordance with hotel and company policies. Communicates effectively with other front office and hotel departments. Reports to work for scheduled shift, on time, and in uniform in accordance with company policy. Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation. Safeguard and account for the assets of the owners. Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission. Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers. Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect. Report to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards. Supplemental Job Duties May function in a Lead Capacity, which involves: Taking responsibility for assigned employees in the absence of the Supervisor. Assigning work and ensuring proper performance of assigned employees. May make restaurant, transportation, or entertainment reservations for guests. May issue Non-gaming comps to customers subject to established policies and procedures and only when designated as the Relief MOD by the duty schedule or the MOD. May deposit guest's valuables in hotel safe deposit box using proper documentation. May make, confirm, and cancel reservations for guests. Attends all required meetings and training sessions. Performs other job related duties as assigned. Physical Requirements/Working Conditions Normal office environment along with moderate computer use. Requires significant standing and speaking, both in person and via telephone. At times, requires significant use of eyes, hands, arms, fingers and wrists associated with data entry or switchboard use. Exposure to a smoke filled environment with loud and continual noise levels. Must be confidential. Minimum Job Qualifications Knowledge/Education/Work Experiences: Requires High school diploma or GED. Some previous job-related experience working directly with the general public is preferred. Requires some previous computer experience. Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission. Skills/Abilities: Must be able to work directly with the general public. Must be able to change easily and frequently from one activity to another such as from typing, to searching in a directory, to using a telephone. Requires good organizational and communication skills, both verbal and written. Uses personal judgment and specialized knowledge to give information to people. Must be flexible with shift and days off. Must be able to meet all non-supervisory training and education requirements. Preference: Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures. Restrictions This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position may play any casino game while off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.