Customer service representative jobs in West Des Moines, IA

Job Description Join the Mahaska Team as our Customer Service Representative. Mahaska is proud to be an Equal Opportunity Employer and encourages people of all walks of life to apply today! As a Customer Service Representative, you will be a key point of contact in our Des Moines, Iowa facility, ensuring exceptional service and support to customers and employees. You will handle customer interactions, process orders, address inquiries, and provide comprehensive support in a professional and timely manner. Essential Duties and Responsibilities Support the office environment by assisting the team and keeping general supplies well-stocked and organized Collaborate with a diverse team to ensure administrative tasks are handled accurately and in an efficient manner Contribute to local Accounts Receivable tasks Provide excellent customer service by assisting customers and employees Embrace a variety of other exciting duties as assigned or instructed Create digital production art including illustrations, photo treatments, and other visual assets as needed. Take ownership of assigned design projects, take direction from brand and team leaders, and follow established processes to ensure smooth delivery of creative assets. Effectively conduct in-depth data analysis, to communicate goals and objectives to other team leaders. Develop and recommend data-driven solutions to improve operational efficiency, reduce costs, and enhance customer experience. Effectively communicate data analysis findings with the team Required Knowledge, Skills and Abilities Fantastic phone etiquette and customer service skills Skill in organizational abilities, multitask management, and eager to be a part of and support a team Willingness to take direction and follow through with the completion of an assigned task Refined proofreading, grammar and spelling skills Proficient in Microsoft Word, Excel, Google Workspace and other relevant software applications. with a minimum of three (3) years of progressive experience in office assistance, clerical, records processing, or related office work, office software, and internet usage or Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities. Ability to communicate effectively verbally and in writing, including composing emails. Ability to establish and maintain effective working relationships with other employees, brand representatives, and the general public, fostering a collaborative and professional work environment. High School Degree and six (6) years of experience; a combination of education and experience can be used Positive attitude with a willingness to be adaptable Expertise in database maintenance, ensuring data integrity, and managing large sets of information with attention to detail. Demonstrated ability to effectively utilize design software like Adobe, Canva, and AI to generate creative projects. Excellent benefits and company perks!! Our benefit packet includes : Health, RX, Dental, Company paid Life Insurance policy for full-time employees, Additional, spouse and child life insurance, 401 (k), paid personal days, and paid vacation. All are eligible on the 1 st of the month following 60 days of employment! At 1 year of service, you will get a chance to meet with our 3 rd party financial advisors to help you with your financial planning needs. Company Perks include : We also offer employee product discounts, and college scholarships for our employees & dependents. Mahaska is an Equal Opportunity Employer All job offers are contingent upon passing the pre-employment background check and drug screening process. Mahaska encourages qualified candidates to submit their applications if they think they would be a good fit for the position, even if they have a concern that their background check or drug screen results may not meet the company's expectations. A positive result on these screens does not automatically mean employment will be denied. Please submit your application and answer the screening questions honestly as each report is reviewed individually to determine if a candidate will proceed with employment and any information provided during the application process will be considered as part of the decision-making process. Upon hire, all new employees are required to provide documentation of their eligibility to work in the United States. Applicants must currently be authorized to work for ANY employer in the United States. Mahaska is unable to accept applications that would require sponsorship of an employment Visa at this time. Mahaska is an Equal Opportunity Employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. . Powered by JazzHR Z5keyQuLeX

Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more! Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Lead. ABOUT MICROBAC Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience. Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope. As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. JOB SUMMARY The Customer Relationship Lead serves as our primary point of contact between this department and the Customer Service Manager. Through gaining a thorough understanding of the area requirements, time frames, flow and personnel, they ensure our clients will have correct samples logged in the system and supplies on hand to sample. This leadership position requires a high amount of communication, organization, decision making, and the ability to effectively coordinate the activities of cross-functional teams in a deadline driven work environment. Essential Functions: Gain a thorough understanding of client needs; act as the liaison between the client, team members, and our laboratory staff teams; Troubleshoot and head off problems, preventing them from adversely affecting the client. Learn each aspect / job in the area and be able to fill in as needed. Maintain sample storage areas. Coordinate communications and actions between internal departments/functions. Monitor the area flow and adjust if needed to meet all analytical hold times and outbound shipping deadlines. Work with CS personnel on both daily and quarterly shipping orders. Work with CS manager on supply inventory and ordering. Work with Field Service personnel on courier routes and turn coolers. Minimum Qualifications Degree in Food Science, Chemistry, or a related field of study; Technical understanding of Food and/or Environmental Testing requirements. Food and/or Environmental Testing Laboratory Experience is strongly desired. Client service or QA experience preferred. Ability to communicate clearly and effectively with both laboratory staff and non-technical individuals. Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary. Familiarity with the regulatory testing requirements within the industry (i.e.; FDA; EPA). Demonstrated ability to effectively plan, organize and lead projects. Ability to demonstrate an observable commitment to service excellence and brand standards. Leadership in group of less than 10 people. Previous experience working in production setting. Customer service experience preferred. Ability to communicate clearly and effectively within all areas of the laboratory. Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary. Demonstrated ability to effectively plan, organize and lead daily tasks and special projects. Ability to demonstrate an observable commitment to service excellence and brand standards. Maintaining a high level of customer contact, Customer Relationship Lead gains a thorough understanding of client needs and act as the liaison between the client and our laboratory staff teams Customer Relationship Leads manage the logistics of client projects, ensuring client needs are met in a timely and cost-effective manner Lead the Customer Relationship team to achieve success for all customers. Works with the CRM to plan, organize and ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management. As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested. Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer's expectations and follow up with solutions. Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system. Works with internal leadership and staff to ensure the quality of work completed and reported meets or exceeds. pre-determined quality standards; and that the Company QA Program is followed and promoted. Supports quality and proactively participates in continuous improvement initiatives in the department. Maintain and grow overall client satisfaction through collaboratively working with clients to provide services that meet their needs and exceed their expectations. Effectively communicate customer requirements and coordinate projects with internal departments not limited to Customer Relations, Sales, Field Services and Laboratory Operations to ensure client needs are addressed in a timely and appropriate manner. Assist in customer complaint handling and investigation of customer complaints in accordance with company quality policy and SOPs. May delegate work assignments within the Customer Relationship Department. May manage and develop Customer Relationship staff in some locations. Monitor the progress of projects, heading off any potential setbacks that could adversely affect the customer. Communicate technical data to the laboratory's senior leadership and to clients. Maintain client files. Manage the financial and business aspects of assigned accounts, working closely with sales. Assists in communication/resolution of billing issues. Review analytical reports for completeness and accuracy prior to releasing to the client. Draft reports and other documentation and distribute as necessary. Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales. Assumes accountability for the promptness of completing tasks and projects. Develops new products and/or services through evaluation of client needs through generating ideas for consideration. Identify cross selling and/or other customer intelligence that may be useful in creating new opportunities for existing customers. Provide support to the Sales teams and other CR team members. This may include customer visits or back up support for other team members. Participate in annual training certification to maintain working knowledge of tools required to perform the job; not limited to the Laboratory Information Management System (ELEMENT), CRM, and Standard Operating Procedures (SOPs). WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception. Working Conditions: While performing the duties of this job, the employee will be in a general office environment. The noise level in the work environment is usually moderate. This job may require travel less than 20% As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. OTHER: This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time. Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Description Together, We Own it! Start your employee owner journey with Shorr Packaging.The Custom Support Representative II provides a positive brand experience for existing and potential customers as a key liaison between Shorr and our valued customers. Through close collaboration with a variety of internal and external stakeholders, this individual ensures that our business and sales strategies are executed through daily interactions with our customers.The Customer Support Representative II is critical to Shorr's success as they are a front-line resource for our customers and can greatly impact customer experience, retention, and loyalty.Responsibilities Handle customer inquiries on product, price, and lead-time with a drive for first contact resolution. Research new items and product substitutions to ensure smooth customer experience. Build credibility and trust with assigned customers while influencing buying decisions and customer-focused solutions Manage customer cases in Sxe and CRM systems ensuring timely resolution Liaise with sales and operations to support new customer onboarding process from account creation to post-delivery ensuring high customer satisfaction. Create and maintain customer profiles and account notes in Sxe and CRM Monitor customer-owned and slow-moving inventory levels in coordination with sales to ensure billing and shipment is on track. Work with sales and customer to upsell, cross-sell, and move E&O inventory. Problem Resolution: Investigate and resolve customer complaints while capturing details in Shorr's CRM system. Process invoice corrections, product replacements, and returns in SXe system while ensuring customer satisfaction. Investigate customer inquiries and provide solutions in a timely manner. Monitor internal reports to ensure customer deliverables are met. Price Management & Quote Support: Set up and maintain price records at the direction of sales team. Monitor product margin fluctuations and alert sales team to fluctuations. Process quotes in SQM when support is needed from Account Executive. Other duties may be assigned. Shorr Packaging does not provide work authorization sponsorship for this position.Requirements Associates Degree or equivalent experience required 2 years of previous work experience in a Business to Business (B2B) customer support related role. Experience in the packaging or related industry is preferred Experience with MS Word, Excel and Outlook. Passion for being a Shorr brand ambassador and delivering an excellent customer experience or demonstrated ability having done so in another B2B customer support environment. Demonstrated customer-focused problem solver with strong desire for accountability. Demonstrated ability to be adaptable and thrive in a fast-paced environment with constant change. Ability to collaborate cross-functionally by communicating critical details to enhance customer experience. Strong time-management with ability to effectively prioritize multiple requests and pressures. Knowledge of ERP, CRM, and ecommerce platforms. Prior experience using MS Outlook, Word, and Excel. Benefits Employee Stock Ownership Plan (ESOP) - Together, We Own It! Comprehensive Employee Benefits: Explore Shorr Benefits Competitive hourly rate plus targeted annual bonus plan 401K plan plus matching Team based Employee Owner company culture Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies issues and concerns to optimize customer satisfaction and retention. (Note that products may include parts whole goods or product related services.) • Provides responses and/or solutions to customer dealers and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. • Effectively documents customer dealer and/or company personnel interactions and issues relating to area of responsibility. • Distributes additional product/service/policy information to customer's dealers and personnel. • Develops common solutions to problems with team members to maintain required service levels. Maintains the accuracy and availability of customer related information on-line. • Assists in the promotion products/services/programs through special program offerings special mailings and pro-active user contact. • Negotiates with customer's dealers and company personnel to provide the proper policy execution and adequate resolution. Qualifications • A qualified individual will assist customers and dealers (phone & email) in the creation of new customer and dealer accounts, modify/merge existing accounts, and also provide alpha numeric codes that will activate/transfer/warrant GPS enabled farming devices. • Extreme flexibility is needed due to the schedule requirements of supporting a 24/7, 362 days a year support center. • Off shift hours, weekends and holidays are a likely possibility. • Training will be on 1st shift and last roughly two weeks. • Candidates with customer service backgrounds and strong troubleshooting computer skills are highly desired. • Ag/farming backgrounds a plus. • Degree preferred but not required. Additional Information To know more on this opportunity or to schedule an interview, please contact: Cris Cesar ************ ***************************

About us Custom Electrical Services is a small business in Clive, IA. We are a professional electrical contractor that provides service throughout central Iowa. Our work environment includes: Relaxed atmosphere Casual dress code Daytime schedule No nights, holidays, or weekends! Ever! Small business/family atmosphere Attention all customer service superstars! We are a leading electrical contractor in Clive, Iowa looking for an experienced CSR/Dispatcher to join our team. Responsibilities Field incoming phone calls and form submissions from customers. Dispatch service technicians to appropriate locations in a timely and efficient manner. Monitor all assigned technicians in a timely and efficient manner. Monitor all assigned drivers to ensure on-time performance. Provide exceptional customer service to all clients. Enter data for job costing. Requirements Previous experience with ServiceTitan software is preferred but not required. Must be 18 years of age or older. 6 months previous experience as a CSR or dispatcher is preferred. Excellent communication and organizational skills. Must be able to multitask and organizational skills. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Background check and drug screen required. If you meet these requirements and are looking for an exciting new opportunity with room for growth please submit your resume today. We can't wait to hear from you!

Water Treatment Technical Service RepresentativeLocation: Field-Based / On the Road (with Warehouse Access) Job Type: Full-Time Compensation: $22.00-$27.00 per hour Schedule: Monday-Friday, 40 hours per week (occasional weekends as needed) Position OverviewWater Engineering is seeking a reliable, self-directed, and detail-oriented Water Treatment Technical Service Representative to support our growing customer base. This role plays a critical part in ensuring the safe, efficient, and effective operation of water treatment programs across a variety of industrial and commercial facilities. Responsibilities include site service, analytical testing, equipment troubleshooting, chemical inventory management, and delivering exceptional customer support.Key Responsibilities Conduct customer site visits to assess water system performance, verify proper operation of water treatment equipment, and monitor chemical inventory Execute monthly service plans and fulfill all contractual service requirements Perform analytical testing to evaluate treatment program effectiveness and system stability Complete service reports and maintain accurate daily entries in the company database Deliver chemical products and manage onsite inventory levels Perform test procedures, calibration routines, and instrumentation checks, with training provided as needed Identify required support, parts, equipment, and customer training to ensure proper system operation and preventative maintenance Troubleshoot hardware and software issues onsite, including equipment repair and calibration in accordance with O&M manuals Collaborate with Account Managers to resolve service issues and optimize treatment applications Stay current on all technical processes, operational procedures, and safety requirements Demonstrate a strong safety mindset in all work activities, including maintaining safe driving habits Follow established service route schedules and prioritize tasks effectively Provide professional and timely communication with customers and internal teams Required Qualifications High school diploma or equivalent 4+ years of computer skills/experience (Required) 2 years of industrial water treatment experience preferred, or related technical field experience Valid driver's license and willingness to travel approximately 25% within the territory Strong mechanical aptitude and familiarity with pumps, controllers, feed systems, and industrial equipment Ability to troubleshoot chemical feed equipment and diagnose system performance issues Strong verbal and written communication skills with the ability to interact professionally with customers Self-motivated with the ability to work independently in diverse environments (indoor/outdoor, industrial settings) Ability to follow safety protocols and company procedures consistently Preferred Qualifications Technical degree or diploma in Electrical/Electronic Technology, Instrumentation, Engineering, or a related discipline 2+ years of experience in water treatment, plant operations, maintenance, plumbing, electronics, or equivalent military/technical training General knowledge of electrical equipment, basic plumbing, and industrial safety practices Familiarity with digital tools and platforms, including NetSuite Strong problem-solving skills and comfort diagnosing mechanical or instrumentation issues Ability to collaborate effectively in a team environment and provide technical support in a customer-facing role Understanding of water treatment processes, control logic, programming, and chemical applications Capacity to make sound decisions aligned with company goals and customer requirements Willingness to travel daily within a three-hour radius Benefits Paid Time Off, Sick Time, and Holiday Pay 401(k) retirement plan Medical, Dental, and Vision insurance Company vehicle Company fuel card Company-paid travel (flights, hotels, rental vehicles) Company-issued phone and laptop Full PPE, test kits, and all required equipment provided Why Join Water Engineering?Water Engineering offers competitive compensation, comprehensive benefits, and a dynamic work environment with opportunities for professional growth. We provide extensive training and ongoing technical development to ensure your success in this role.We are committed to fostering a workplace that values diversity, inclusivity, and equal opportunity. We recognize that individuals from varied backgrounds bring unique perspectives, drive innovation, and strengthen our team. We welcome motivated candidates who are eager to learn and excel in a technical field-even if they are new to water treatment.Water Engineering is proud to be an Equal Opportunity Employer.

Kelly Services is a Fortune 500 company headquartered in Troy, Michigan. We provide employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, and health care. Kelly Services is an equal opportunity employer. Job Description Kelly Services Current Needs: Currently seeking an Bilingual Customer Support Representative II in Urbandale, IA. This is a long term contract opportunity. Position Description: Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility Distributes additional product/service/policy information to customers, dealers, and Company personnel Develops common solutions to problems with team members to maintain required service levels Maintains the accuracy and availability of customer related information on-line Assists in the promotion of Company products/services/programs through special program offerings, special mailings and pro-active user contact Negotiates with customers, dealers and company personnel to provide the proper policy execution and adequate resolution. Qualifications Job Requirements: High School diploma or GED required, college degree preferred. Strong troubleshooting skills. Excellent computer skills. Good verbal and written communication skills. Well-developed customer service skills. Candidates fluent in German, Parisian/Canadian French, or Thai required. Must be able to read, write and speak fluent English. Candidates with customer service backgrounds and strong troubleshooting computer skills are highly desired. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description At COUNTRY Financial - Matt Reed Agency, we combine over 50 years of industry experience with a genuine commitment to helping our clients. We specialize in all lines of insurance and financial services, offering personalized guidance and dependable support to every individual and business we serve. Our office is client-focused and built on teamwork. We take pride in being a supportive, energetic group that values integrity, communication, and growth. If youre looking for a workplace that feels both professional and personal, this is the place to grow your career. As an Insurance Customer Service Representative, you will play an essential role in delivering outstanding client experiences. From handling inquiries and processing policy updates to supporting our agents and helping clients understand their coverage, youll be the face of service excellence in our agency. Base pay: $35,000-$45,000 (based on experience) Paid time off (PTO) and paid vacation Mon-Fri schedule with evenings and weekends off Retirement plan Hands-on training and mentorship Supportive team culture Home office support If youre motivated by helping others, thrive in a team environment, and want a role that keeps you engaged and growing, we encourage you to apply today! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Weekends Off Home Office Support Paid Vacations Responsibilities Provide a positive and professional client experience in every interaction Greet clients and prospects who visit the office Contact clients at risk of policy or contract cancellation Manage calendars, schedule appointments, and handle follow-ups Support marketing campaigns and community events Requirements Prior customer service or insurance experience preferred Property & Casualty license (or willingness to obtain upon hire) Strong communication and interpersonal skills Organized and detail-oriented with excellent time management Team-oriented attitude with a proactive, doer mindset

Job Description Our growing agency is looking to add the perfect fit to our team. We are looking to add a high energy, customer focused individual to help create the ideal customer experience for our clients. We take great pride in our proactive approach to protecting customers from every day mayhem. The right person possesses the ability to interact with customers in person, over the phone, and digitally. Our team is looking for someone who wants to grow with the agency. You will be joining a highly successful team thanks in large part to our approach to taking care of customers. This is a primarily phone based position in a challenging field that offers lots of variety in the daily tasks. Our agency team is looking for the perfect fit to help us continue to achieve the level of service our customers expect while our agency continues to grow. Benefits Hourly Base Salary + Commission + Bonus Opportunities Flexible Schedule Paid Time Off (PTO) Hands on Training Career Growth Opportunities Responsibilities -Assist customers navigating coverages options to help with the changing needs -Perform tasks associated with customer billing -Be the frontline face to customers for the agency -Identify potential opportunities for sales within existing customer base Requirements -Positive attitude -Ability to professionally interact with a wide variety of customers -Patience with an ever changing marketplace -Team and customer first mentality -the ability to obtain a Property and Casualty license

Give us a Year - We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a “Yes!”, then we may have the perfect role for you! Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it! Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico. Included is a comprehensive benefits package that includes: · How would you like to have Sundays off? Yes, every Sunday we are closed! · Paid time off including vacation, personal days, and holidays · Medical, Dental, Vision, Short Term Disability · Company paid Long-Term Disability and Life Insurance · Employee Assistance Plan · 401k Plan with a company match · Bonus & commission opportunities paid monthly! · Ongoing training and development · A family friendly work environment · Rewards for service Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you! General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily! Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising. Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal. Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required. Education and Experience · Must have a high school diploma or equivalent or at least 1 year of working experience Required Skills and Competencies · Must have a valid state driver's license and safe driving record · Must be 18 years of age or older · Bi-lingual is a PLUS! Physical Requirements · Positions routinely require lifting, loading, and “dollying” merchandise over fifty pounds You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation. EEOC Statement Arona Home Essentials s is an Equal Opportunity Employer

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Your Mission: As an Animal Services Officer, you will be on the front lines of protecting animals and promoting public safety in our community. You'll respond to calls for service involving the welfare of animals, investigate reports of neglect or ordinance violations, and work to resolve conflicts between people and animals. Your efforts will directly support the mission of the Animal Rescue League of Iowa by fostering a responsible community where animals are valued and treated humanely. What You'll Do: You will respond to calls regarding public safety, animal welfare, and quality-of-life concerns, including both domestic animals and, in some cases, wildlife. Your work will involve investigating cruelty, neglect, and bite cases, providing aid to injured or sick animals, and educating citizens about animal ordinances and responsible ownership. You'll patrol city streets, ensure compliance with animal laws, issue warnings or citations when necessary, and maintain thorough, accurate reports of your daily activities. Operating Animal Services vehicles and equipment safely will be part of your day-to-day, and when necessary, you'll perform humane euthanasia. Throughout all interactions-with ARL staff, law enforcement, and members of the public-you will represent the ARL and the City of Des Moines with professionalism and respect. What You Bring: You have a high school diploma or GED and a valid driver's license with a satisfactory driving record. You're comfortable operating larger vehicles and can pass a police background check. You remain calm and think clearly under pressure, making sound decisions even in fast-paced or stressful situations. You communicate effectively, prepare accurate documentation, and understand how to read and interpret city and state animal ordinances. You can work well with others, apply logical reasoning to complex situations, and perform basic mathematical calculations. Above all, you have a commitment to animal welfare and public service. Working Conditions: This role requires the ability to lift up to 50 pounds and work outdoors in all types of weather, including extreme heat or cold. You may be exposed to odors, zoonotic diseases, animal waste, scratches or bites, and moderate noise. The position involves both sitting and standing for extended periods and responding to situations that can be physically and emotionally demanding. Why Work at the ARL? At the ARL, every day brings new challenges and opportunities to make a difference-for both animals and people. You'll join a supportive, mission-driven team that is passionate about creating a safer, more humane community. We offer a collaborative environment, opportunities for professional growth, and the chance to be part of meaningful change for the animals and citizens we serve. Employment in this position is at-will, meaning that either the employee or the ARL may terminate the employment relationship at any time. In compliance with the Americans with Disabilities Act and/or applicable state regulations, the Animal Rescue League will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations. Wednesday through Saturday; 12:00 p.m. to 10:00 p.m.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more! Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Lead. ABOUT MICROBAC Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience. Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope. As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. JOB SUMMARY The Customer Relationship Lead serves as our primary point of contact between this department and the Customer Service Manager. Through gaining a thorough understanding of the area requirements, time frames, flow and personnel, they ensure our clients will have correct samples logged in the system and supplies on hand to sample. This leadership position requires a high amount of communication, organization, decision making, and the ability to effectively coordinate the activities of cross-functional teams in a deadline driven work environment. Essential Functions: * Gain a thorough understanding of client needs; act as the liaison between the client, team members, and our laboratory staff teams; Troubleshoot and head off problems, preventing them from adversely affecting the client. * Learn each aspect / job in the area and be able to fill in as needed. * Maintain sample storage areas. * Coordinate communications and actions between internal departments/functions. * Monitor the area flow and adjust if needed to meet all analytical hold times and outbound shipping deadlines. * Work with CS personnel on both daily and quarterly shipping orders. * Work with CS manager on supply inventory and ordering. * Work with Field Service personnel on courier routes and turn coolers. Minimum Qualifications * Degree in Food Science, Chemistry, or a related field of study; Technical understanding of Food and/or Environmental Testing requirements. * Food and/or Environmental Testing Laboratory Experience is strongly desired. * Client service or QA experience preferred. * Ability to communicate clearly and effectively with both laboratory staff and non-technical individuals. * Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary. * Familiarity with the regulatory testing requirements within the industry (i.e.; FDA; EPA). * Demonstrated ability to effectively plan, organize and lead projects. * Ability to demonstrate an observable commitment to service excellence and brand standards. * Leadership in group of less than 10 people. * Previous experience working in production setting. * Customer service experience preferred. * Ability to communicate clearly and effectively within all areas of the laboratory. * Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary. * Demonstrated ability to effectively plan, organize and lead daily tasks and special projects. * Ability to demonstrate an observable commitment to service excellence and brand standards. * Maintaining a high level of customer contact, Customer Relationship Lead gains a thorough understanding of client needs and act as the liaison between the client and our laboratory staff teams * Customer Relationship Leads manage the logistics of client projects, ensuring client needs are met in a timely and cost-effective manner * Lead the Customer Relationship team to achieve success for all customers. * Works with the CRM to plan, organize and ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management. * As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested. * Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer's expectations and follow up with solutions. * Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system. * Works with internal leadership and staff to ensure the quality of work completed and reported meets or exceeds. pre-determined quality standards; and that the Company QA Program is followed and promoted. * Supports quality and proactively participates in continuous improvement initiatives in the department. * Maintain and grow overall client satisfaction through collaboratively working with clients to provide services that meet their needs and exceed their expectations. * Effectively communicate customer requirements and coordinate projects with internal departments not limited to Customer Relations, Sales, Field Services and Laboratory Operations to ensure client needs are addressed in a timely and appropriate manner. * Assist in customer complaint handling and investigation of customer complaints in accordance with company quality policy and SOPs. * May delegate work assignments within the Customer Relationship Department. * May manage and develop Customer Relationship staff in some locations. * Monitor the progress of projects, heading off any potential setbacks that could adversely affect the customer. * Communicate technical data to the laboratory's senior leadership and to clients. * Maintain client files. * Manage the financial and business aspects of assigned accounts, working closely with sales. * Assists in communication/resolution of billing issues. * Review analytical reports for completeness and accuracy prior to releasing to the client. * Draft reports and other documentation and distribute as necessary. * Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales. * Assumes accountability for the promptness of completing tasks and projects. * Develops new products and/or services through evaluation of client needs through generating ideas for consideration. * Identify cross selling and/or other customer intelligence that may be useful in creating new opportunities for existing customers. * Provide support to the Sales teams and other CR team members. This may include customer visits or back up support for other team members. * Participate in annual training certification to maintain working knowledge of tools required to perform the job; not limited to the Laboratory Information Management System (ELEMENT), CRM, and Standard Operating Procedures (SOPs). WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: * While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit. * The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception. Working Conditions: * While performing the duties of this job, the employee will be in a general office environment. * The noise level in the work environment is usually moderate. * This job may require travel less than 20% As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. OTHER: This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time. Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Manufacturing Work Location Urbandale IA 50322 Job Title Customer Support Representative Duration 3 Years (Strong possibility of extension) Job Description: • Duties: Provides responses and/or solutions to customer dealers and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. • Effectively documents customer dealer and/or company personnel interactions and issues relating to area of responsibility. • Distributes additional product/service/policy information to customer's dealers and client's personnel. • Develops common solutions to problems with team members to maintain required service levels. • Maintains the accuracy and availability of customer related information on-line. • Assists in the promotion of client's products/services/programs through special program offerings special mailings and pro-active user contact. • Negotiates with customer's dealers and company personnel to provide the proper policy execution and adequate resolution. Qualifications Job Requirements: • A qualified individual will assist customers and dealers (phone & email) in the creation of new customer and dealer accounts, modify/merge existing accounts, and also provide alpha numeric codes that will activate/transfer/warrant GPS enabled farming devices. • Extreme flexibility is needed due to the schedule requirements of supporting a 24/7, 362 days a year support center. • Off shift hours, weekends and holidays are a likely possibility. • Training will be on 1st shift and last roughly two weeks. • Candidates with customer service backgrounds and strong troubleshooting computer skills are highly desired. • Ag/farming backgrounds a plus. • Degree preferred but not required. Additional Information To know more about the position, please contact: Monaliza Santiago ************

Job DescriptionWater Treatment Technical Service RepresentativeLocation: Field-Based / On the Road (with Warehouse Access) Job Type: Full-Time Compensation: $22.00-$27.00 per hour Schedule: Monday-Friday, 40 hours per week (occasional weekends as needed) Position OverviewWater Engineering is seeking a reliable, self-directed, and detail-oriented Water Treatment Technical Service Representative to support our growing customer base. This role plays a critical part in ensuring the safe, efficient, and effective operation of water treatment programs across a variety of industrial and commercial facilities. Responsibilities include site service, analytical testing, equipment troubleshooting, chemical inventory management, and delivering exceptional customer support.Key Responsibilities Conduct customer site visits to assess water system performance, verify proper operation of water treatment equipment, and monitor chemical inventory Execute monthly service plans and fulfill all contractual service requirements Perform analytical testing to evaluate treatment program effectiveness and system stability Complete service reports and maintain accurate daily entries in the company database Deliver chemical products and manage onsite inventory levels Perform test procedures, calibration routines, and instrumentation checks, with training provided as needed Identify required support, parts, equipment, and customer training to ensure proper system operation and preventative maintenance Troubleshoot hardware and software issues onsite, including equipment repair and calibration in accordance with O&M manuals Collaborate with Account Managers to resolve service issues and optimize treatment applications Stay current on all technical processes, operational procedures, and safety requirements Demonstrate a strong safety mindset in all work activities, including maintaining safe driving habits Follow established service route schedules and prioritize tasks effectively Provide professional and timely communication with customers and internal teams Required Qualifications High school diploma or equivalent 4+ years of computer skills/experience (Required) 2 years of industrial water treatment experience preferred, or related technical field experience Valid driver's license and willingness to travel approximately 25% within the territory Strong mechanical aptitude and familiarity with pumps, controllers, feed systems, and industrial equipment Ability to troubleshoot chemical feed equipment and diagnose system performance issues Strong verbal and written communication skills with the ability to interact professionally with customers Self-motivated with the ability to work independently in diverse environments (indoor/outdoor, industrial settings) Ability to follow safety protocols and company procedures consistently Preferred Qualifications Technical degree or diploma in Electrical/Electronic Technology, Instrumentation, Engineering, or a related discipline 2+ years of experience in water treatment, plant operations, maintenance, plumbing, electronics, or equivalent military/technical training General knowledge of electrical equipment, basic plumbing, and industrial safety practices Familiarity with digital tools and platforms, including NetSuite Strong problem-solving skills and comfort diagnosing mechanical or instrumentation issues Ability to collaborate effectively in a team environment and provide technical support in a customer-facing role Understanding of water treatment processes, control logic, programming, and chemical applications Capacity to make sound decisions aligned with company goals and customer requirements Willingness to travel daily within a three-hour radius Benefits Paid Time Off, Sick Time, and Holiday Pay 401(k) retirement plan Medical, Dental, and Vision insurance Company vehicle Company fuel card Company-paid travel (flights, hotels, rental vehicles) Company-issued phone and laptop Full PPE, test kits, and all required equipment provided Why Join Water Engineering?Water Engineering offers competitive compensation, comprehensive benefits, and a dynamic work environment with opportunities for professional growth. We provide extensive training and ongoing technical development to ensure your success in this role.We are committed to fostering a workplace that values diversity, inclusivity, and equal opportunity. We recognize that individuals from varied backgrounds bring unique perspectives, drive innovation, and strengthen our team. We welcome motivated candidates who are eager to learn and excel in a technical field-even if they are new to water treatment.Water Engineering is proud to be an Equal Opportunity Employer. #hc209533

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.