Customer service representative jobs in West Palm Beach, FL

Metal Distributor for Marine, Government and Industrial Use We are seeking a dynamic and results driven Inside Sales Representative to join our team. This role involves engaging with potential and existing clients to promote our products and services, primarily through inbound, warm calling, and business development efforts. The ideal candidate will possess strong communication skills, a customer-focused mindset, and an interest in learning the sales process. This position offers an excellent opportunity to develop your sales expertise within a collaborative environment focused on growth and success. This is a Full-Time position in Fort Lauderdale, Florida. Responsibilities Manage inbound inquiries from prospective clients, providing detailed product information and solutions Develop and maintain relationships with clients through effective communication and customer service Collaborate with our internal team to help develop strategies for lead generation and business development Learn and maintain a thorough understanding of our product offerings to effectively communicate value propositions Follow up on leads generated through marketing campaigns or outbound efforts to maximize conversion rates Experience Experience in sales and customer service is preferred but not required Excellent communication skills in English, both written and verbal Ability to work independently while collaborating effectively within a team environment This position is ideal for motivated individuals eager to grow their career in inside sales while contributing to the success of our organization. Job Type: Full-time - In person-Fort Lauderdale, Florida Benefits: *401(k) Matching *Dental Insurance *Paid Time Off *Medical Insurance *Paid Training Vision Insurance

Job Description Under the direction of the Human Resources Manager, the Team Member Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives. Responsibilities • Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources. • Communicates daily and weekly terminations with appropriate departments and processes in the HRIS system. • Responsible for managing the Team Member Relations inbox for the department. • Conducts Team Member related Tier 1 investigations, especially highly sensitive issues that require confidentiality. • Provides direction, coaching and advisement to Team Members in interpreting and communicating company policies, procedures, and practices as they relate to resolving issues. • Assists in the coordination of Culture Club events and Team Member assistance programs. • Utilize the leave administration platform, UNUM, for tracking and reporting Team Member requests and determinations. • Administer the Exit Interview process, analyze data and generate reports to operators. • Participate on corporate and business task teams as dictated by departmental needs • Maintain a high level of confidentiality. • Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior. • Responsible for managing the recognition programs. • Assist Team Member Relations Manager's in various tasks and projects. • Other assignments as directed. Qualifications • Minimum two (2) years of Team Member Relations experience. • Bachelors/associate's degree in HR or related discipline preferred. • Experience in casino and/or hotel environment preferred. ADDITIONAL REQUIREMENTS: • Demonstrate ability to communicate effectively and build strong interpersonal relationships; must be outgoing and approachable. • Proven problem-solving skills with the ability to think creatively and adapt to unique situations - recognizing that no two challenges are exactly alike. • Demonstrated experience in Team Member Relations, including handling employee concerns, conflict resolution, and navigating sensitive workplace issues with professionalism and discretion. • Solid understanding of ADA (American with Disabilities Act) and FMLA (Family and Medical Leave Act) regulations, with practical experience applying these laws in workplace scenarios. • Results-oriented with a commitment to delivering high-quality work in a fast-paced, high-pressure environment that may be demanding for some. • Strong organizational skills with the ability to prioritize tasks and manage multiple assignments under tight deadlines. • Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel.#indeed HRI#zipcorporate#LI-DA

Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Manage schedules, book appointments, and maintain office supplies. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communication. Assist in organizing marketing events, preparing promotional materials, and managing social media accounts. Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters. BENEFITS: Monthly Bonuses based on performance Opportunity for advancement Paid time off Health Insurance Retirement Plan Training & development QUALIFICATIONS: Must be able to obtain FL 4-40 Customer Representative License Knowledge of Citizens and EasyLink a must. Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Proficiency in Microsoft Office Suite and familiarity with agency management software. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Title Customer Retention Specialist - ACA Health Insurance (Licensed) We are seeking a motivated, licensed Customer Retention Specialist to support and retain our Affordable Care Act (ACA) health insurance book of business. This role focuses on building strong relationships with existing policyholders, proactively addressing their needs, and ensuring they maintain the right coverage year after year. Join a fun, high-energy working environment! You must hold an active Health Insurance License to be considered for this position. Key Responsibilities Policyholder Retention & Support Make outbound and receive inbound calls to existing ACA members to review their coverage and encourage policy retention. Conduct annual and periodic coverage reviews with customers to ensure plans still meet their needs and budget. Proactively identify customers at risk of cancelling or lapsing and provide solutions to retain their business. Educate members on plan benefits, networks, and basic ACA concepts (premium tax credits, cost-sharing reductions, etc.) without providing tax or legal advice. Enrollment & Renewal Assistance Assist customers with ACA renewals, plan changes, and updates during Open Enrollment and Special Enrollment Periods. Verify and update customer information to maintain accurate records (income, household size, contact details, etc.). Help members understand important deadlines and the impact of changes on their coverage and subsidies. Compliance & Documentation Follow all CMS, marketplace, and state regulatory guidelines for ACA enrollments and member communications. Accurately document all customer interactions, retention efforts, and outcomes in the CRM and/or agency management system. Protect customer privacy and handle all PHI and PII in compliance with HIPAA and company policies. Collaboration & Performance Work closely with sales, service, and operations teams to ensure a smooth customer experience. Meet or exceed retention, call quality, and productivity targets. Provide feedback and insights on customer trends, common issues, and opportunities for process improvement. Qualifications Required Active Health Insurance Producer License in [State] (or ability to obtain prior to start date). 1-2+ years of experience in customer service, account management, or retention, preferably in health insurance or financial services. Working knowledge of ACA individual and family plans (on- and off-exchange), or strong willingness to learn quickly. Strong verbal and written communication skills, with a professional and empathetic phone presence. Ability to explain complex information in simple, clear language. Comfortable working with call metrics, KPIs, and performance goals. Proficiency with basic computer applications and CRM or agency management systems. Preferred Prior experience working with ACA enrollments on Healthcare.gov or a state-based marketplace. Experience in a call center or high-volume customer contact environment. Bilingual (e.g., English/Spanish) a strong plus. Core Competencies Customer Focus: Genuinely cares about helping people maintain appropriate coverage. Persuasion & Retention Skills: Able to address concerns, handle objections, and present alternatives that keep customers insured. Detail-Oriented: Accurate with data entry, documentation, and compliance steps. Problem-Solving: Quickly identifies issues and offers practical solutions. Resilience: Stays positive and professional when dealing with upset or anxious customers. Team Player: Collaborates well with colleagues and supports team goals. Work Environment & Schedule Monday - Friday 9am - 6pm Full-time position; extended hours and overtime may be required during peak periods such as Open Enrollment. Pay Base of $700 week + commission. $1000+ per week.

Job DescriptionJoin Vacatia and Deliver Exceptional Experiences for Owners & Guests Location: Current location: Vacation Village at Weston location at 16461 Racquet Club Road Weston Fl 33326 Location will be moving to come February of 2026: 2626 East Oakland Park Blvd Fort Lauderdale, FL 33306 Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners. We're looking for a detail-oriented, service-driven reservations professional who will support owners and guests through accurate, efficient, and high-quality reservation management across multiple systems and channels. If you thrive in fast-paced environments and excel at solving customer needs with warmth and precision, this is your opportunity to support our frontline commitment to excellence. Why You'll Love Working at Vacatia Build the Future: Support a modern, tech-enabled reservations operation leveraging Salesforce, Cloudbeds, and integrated booking platforms. Impact That Matters: Be the first point of contact delivering a seamless, positive experience for owners, guests, and partners. Innovation at Scale: Work with cross-functional teams and multiple systems to streamline reservations, verifications, rental agreements, and maintenance fee inquiries. Autonomy and Ownership: Own your queue, manage high-volume communication channels, and make service decisions that directly impact the customer experience. Culture of Growth: Join a people-first environment that values learning, collaboration, adaptability, and continuous improvement. Your Impact Manage reservation workflows by processing new bookings, exchanges, modifications, and cancellations across Salesforce, Cloudbeds, and connected platforms. Support owners directly by handling maintenance fee inquiries, account questions, rental agreements, and verification processes. Elevate service delivery by managing high-volume inbound/outbound calls, as well as email and message-based communication channels. Ensure system accuracy by documenting updates, interactions, and reservation details within Salesforce and booking systems. Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to resolve issues and secure smooth arrivals. Adapt quickly during high-demand periods, supporting overflow call volume and shifting priorities with professionalism and poise. What You Bring 1+ year of experience in reservations, hospitality, customer service, travel, or related fields.Timeshare, hotel, or travel agent experience strongly preferred. Strong communication, service mindset, and problem-solving abilities. Ability to manage high call volume while maintaining accuracy and professionalism. Comfort working in Salesforce, Cloudbeds, or similar reservation/CRM systems (preferred). Bilingual English/Spanish strongly preferred. High school diploma preferred. Ability to multitask, learn quickly, and thrive in a fast-paced, evolving environment. Join Us Join us at the start of something big. If you're ready to deliver exceptional owner experiences and be a key part of our high-performing Owner Services team, we'd love to hear from you.

Customer Liaison\/Appointment Setters We are actively looking to fill an Appointment Setter position with someone who is wanting to master the first part of the sales process, while having opportunities to advance within our company quickly, and in this 2nd fastest growing industry in the United States. Highly driven individuals who have a constant desire for personal and income growth are incredible fits for this position. MUST HAVE: Go\-Getter Mentality Excellent Attendance Positive Attitude Self\-Motivated Appointment Setter Responsibilities: Generate leads and schedule appointments for product presentations and pitches. Arrange and coordinate meetings between prospective clients and sales reps. Attend sales team meetings and training sessions as directed by management. Scan the social media platforms for new leads. Facebook, Instagram, Emails Accurately document all communication in CRM Follow up with leads converting them to Appointments Other tasks as assigned Track and record homeowner information Incentives Competitive comp plan including incentives and bonuses. Professional work environment and positive company culture. Career growth, leadership, and advancement opportunities. Free training, extensive support, and mentorship programs. Pay: $700.00 \- $1,500.00 per week Schedule: Monday to Sunday AM\/PM shifts Available Job Type: Full\-time Bilingual Preferred Requirements Appointment Setter Requirements: Experience as an Appointment Setter, Sales Representative, or similar is an advantage. Superior customer service, management, and multitasking skills. Computer savvy and capable of learning other computer applications. Exceptional verbal and written communication skills. Attention to Detail Problem Solving Skill Set Benefits Benefits: Dental insurance Health insurance Paid time off Vision insurance Paid Federal Holidays "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"695094439","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Energy and Utilities"},{"field Label":"Salary","uitype":1,"value":"$700.00 \- $1,500.00 per week"},{"field Label":"City","uitype":1,"value":"Ft. Lauderdale"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"33311"}],"header Name":"Customer Liaison\/Appointment Setters","widget Id":"5**********0072311","is JobBoard":"false","user Id":"5**********0611003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"5**********5303009","FontSize":"15","location":"Ft. Lauderdale","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"6axsz9c0875dc492b4426b3232ca0b5a907de"}

Opportunity SMArtX Advisory Solutions, a fast-growing and innovative financial technology company located in West Palm Beach, Florida, is seeking a New Client Onboarding Specialist to join our Client Success team. This role is focused on ensuring a seamless onboarding experience for new clients, overseeing account activations, and supporting the successful adoption of the SMArtX platform. As a New Account & Implementation Specialist, you will act as the primary liaison between advisors, internal teams, and operations to deliver accurate and efficient new account setups. You will help clients navigate onboarding, manage account-related requests, and ensure long-term success through strong communication, proactive problem-solving, and attention to detail. Responsibilities Guide new clients through the onboarding and implementation process, ensuring smooth adoption of the SMArtX platform. Review and activate new accounts, including account setup, mappings, and required documentation. Enable and disable account trading per advisor requests. Manage account maintenance, including updates, closures, and modifications. Act as the main point of contact between advisors, traders, operations, and portfolio accounting teams for account-related matters. Communicate daily account status updates, maintenance requests, and follow-ups with clients. Collaborate with the implementation team for seamless handoffs during new onboarding. Assist in migrating existing client portfolios to the SMArtX platform. Escalate and resolve extraordinary account circumstances in partnership with internal teams. Prepare and update client-facing and internal documentation to support onboarding and account management processes. Contribute feedback and ideas to improve platform onboarding workflows and client experience. Qualifications Bachelor's degree preferred (Business, Finance, or related field a plus). 1+ years of experience in client success, account management, or client service, preferably in financial services or fintech (not required). Strong organizational skills with the ability to manage multiple client accounts simultaneously. Excellent communication and interpersonal skills; able to liaise effectively between clients and internal teams. High attention to detail and accuracy in handling account data and documentation. Proficiency in Microsoft Office Suite; ability to quickly learn new software. Problem-solving mindset with the ability to resolve client and account-related issues quickly. Self-driven, proactive, and passionate about delivering an outstanding client experience. About SMArtX Advisory Solutions Founded in 2018, SMArtX Advisory Solutions is a rapidly growing, leading financial technology firm developing breakthrough innovations in the wealth management industry. We foster a professional yet relaxed atmosphere where motivated individuals thrive and contribute to building strong, long-lasting client relationships.

Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a Call Center Representative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now! JOIN OUR TEAM As a Bilingual Call Center Representative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors. WHAT WE HAVE TO OFFER Hourly rate plus the opportunity to earn extra in performance-based bonuses. Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For. Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match. Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests. Values-driven culture built on integrity, professionalism, excellence and teamwork. WHAT WE ARE LOOKING FOR Bilingual in Spanish and English is required. Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal and organizational skills. Strong work-ethic with the ability to work in a fast-paced, results-driven environment. Prompt responses to internet inquiries with courtesy, accuracy and professionalism. APPLY WITH US! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.

One Stop Pool Pros Inc., celebrating its 40th Anniversary this year, is the nationally recognized leader in commercial swimming pool and aquatic facility management. We take pride in fostering a collaborative and growth-oriented work environment. With over four decades of operational excellence, our team of aquatic experts has played a pivotal role in setting the standards nationally for all things aquatic. As we continue to expand our operations, we are looking for a highly motivated and detail-oriented individual to join our team as a Customer Relations Specialist. "Dive into Excellence with One Stop Pool Pros Inc." Position Overview: One Stop Pool Pros Inc. is seeking a dedicated and motivated individual to join our team as a Customer Care Specialist in our Oakland Park, FL office. This position offers the opportunity to provide exceptional customer service, facilitate proposals, and support business development efforts. Fluency in English and Spanish is preferred, and experience as a proposal facilitator is a plus. Primary Duties and Responsibilities: Answer phone calls from customers regarding service and work, providing efficient solutions and responses. Write responses to customer solicitations such as daily work bids and Requests for Proposals (RFPs), adhering to RFP style guidelines and meeting all proposal deadlines. Manage field efforts via electronic work order system and associated protocols. Prepare daily follow-up logs for customer approvals and follow up with customers as required. Edit documents for grammar, style, and content, ensuring compliance with RFP instructions. Participate in Technical/Quality Reviews of proposals and assist with proposal production and shipping processes. Develop and maintain databases of responses and work completion. Perform other duties as assigned, including customer follow-up on outstanding approvals. Job Requirements: Strong computer skills, proficiency in cloud systems, and experience with Apple and MAC products. Strong written communication, editing, and interpersonal skills. Proposal experience is a plus, but not required. Experience with Oracle is a plus. Fluency in English and Spanish is preferred. 2-3 years of experience in customer service. 1 year of experience in proposal writing or editing. Exceptional listening, writing, editing, and formatting skills. Physical Requirements: Qualified individuals must be capable of fulfilling the essential duties of the position, with or without reasonable accommodation. If an individual with a disability qualifies for the position, they may request adjustments to the job or work environment to meet their physical needs. We are committed to accommodating such requests, provided they are reasonable and do not pose undue hardship. This position is predominantly sedentary, requiring the ability to work at a keyboard for extended periods with minimal interruption. Proficiency in keyboard operation is essential. Additionally, the role entails working under potentially stressful conditions in a fast-paced and dynamic environment with multiple priorities. Occasionally, the employee may be required to lift objects weighing up to 50 pounds. How to Apply: Interested candidates should submit their resume along with a cover letter expressing their interest in the position. We value diversity and look forward to welcoming talented individuals to our team. Job Type: Full-time References: Required Compensation: Commensurate with Experience Employment Type: Full-time Benefits: Vacation Pay, Sick Pay, Discounted Benefits. This role demands a keen eye for detail, a commitment to quality, and the ability to work effectively within a team. If you possess the required experience and skills, we invite you to apply and be part of our dynamic team dedicated to delivering excellence.

Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Teleperformance USA Job DescriptionCategory : Customer Service/Support Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required What We're Looking for High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer

Job Description Outbound Call Center Representative (No Cold Calling) - North Palm Beach Company: Earl Stewart Toyota Join Our Team as an Outbound Call Center Representative - No Cold Calling! Are you looking to grow your career in a supportive, people-first environment? At Earl Stewart Toyota, we're offering more than just a job - we're offering a long-term opportunity with real growth, real benefits, and a culture built on respect, innovation, and community. We're currently seeking an Outbound Call Center Representative to join our high-performing customer service team. The best part? No cold calling. Every call you make will be to existing customers - people who already know and trust the Earl Stewart Toyota name. What You'll Get with Us: Paid Vacation - Recharge and come back refreshed. 401(k) Plan - Plan for your financial future. Company-Paid Life Insurance - Peace of mind, covered by us. Health, Dental, and Vision Insurance - Comprehensive options for you and your family. Disability Insurance - We've got your back when life throws a curveball. Access to Company Yacht - Yes, really. Work-life balance matters. Family Fund - Emergency support when you need it most. Personal Days - Flexibility for life outside of work. Wellness Program - Invest in your physical and mental well-being. Paid Maternity/Paternity Leave - Because family comes first. Pet Bereavement Leave - We understand pets are family too. What You'll Be Doing: Making outbound calls to our existing customer base - no cold calling, ever. Inbound support as needed, ensuring accuracy and efficiency in appointment setting and handling of customer requests. Following up on service reminders, special orders, and customer needs to maintain strong relationships. Providing outstanding customer service, answering questions with professionalism and empathy. Helping resolve customer concerns, always with a customer-first approach. Meeting performance goals and earning monthly bonuses for great results. What We're Looking For: Excellent phone and communication skills - friendly, clear, and confident. Strong organization and multitasking abilities. Comfort using computers and scheduling systems. A positive, problem-solving mindset. A team-oriented attitude and willingness to grow with us. Ability to pass a background check and drug screening. Valid driver's license required. Why Choose Earl Stewart Toyota? We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect. Whether you're starting fresh or continuing your professional journey, we support you every step of the way. Apply Today! If you're looking for a stable, rewarding role in a customer-focused call center (without the stress of cold calls), we want to hear from you.

Starting Salary $41,500 Reports To: Call Center Manager/Call Center Assistant Manager Purpose and Scope: Call Center Specialist for client services will provide direct service to clients seeking assistance through the phone with their transactional assistance. Qualifications and Experience: At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver's license. In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment. Essential Functions: Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments. Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports. Maintains current knowledge of TCO product lines and applicable laws and procedures. Critical Competencies for Success: Interpersonal Skills: Strong commitment to client service (internal and external). Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding. Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment. Demonstrates a sense of urgency and commitment to achieve goals. Takes initiative to pro-actively address client concerns and issues. Learning: Proactively continues growth by seeking opportunities to learn and practice new skills. Puts new concepts and information to use quickly. Adapts easily to statutory changes and interpretation of procedures. Teamwork: Works cooperatively with others. Listens and is open to team members' ideas. Offers constructive feedback. Willingly provides assistance. Critical Thinking: Ability to calculate and determine data and make reasonable judgments about subsequent actions. Ability to use a wide variety of reference materials and information. Ability to perform mathematical functions including calculation of percentages. Ability to perform generally pre-defined duties and exercise prudent judgment in the face of varied circumstances. Work Conditions: Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver's license clients. Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours.

Job Title: Client Experience Specialist Department: Corporate Reports To: President FLSA Status: Exempt Company Summary BlueTeam is a US-based provider of national disaster recovery, remediation, reconstruction, renovation, and roofing services for commercial properties. Our core business focuses on cleanup and mitigation efforts for recovery from fire damage, roof leaks, flooding, pipe bursts, and post-disaster remediation due to severe weather. We exclusively serve commercial sectors including hospitality, senior housing, healthcare, commercial offices, municipalities, multifamily living, and institutional markets. SUMMARY: The Client Experience Specialist will serve as the primary advocate for customers, acting as the voice of the customer internally while providing exceptional service and communication. This role is pivotal in ensuring a seamless experience for clients across all restoration, reconstruction, and roofing projects. The Client Experience Specialist will work closely with project teams, assist with client training, and support efforts to collect outstanding invoices, ensuring customer satisfaction and loyalty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Advocacy and Communication Serve as the primary point of contact for clients, ensuring timely updates and addressing concerns throughout the project lifecycle. Collaborate with internal teams to ensure customer needs and expectations are met, proactively communicating any project changes or issues. Represent the customer's perspective during internal meetings and decision-making processes. Be in communication during the projects with multiple stakeholders, from the corporate level client, regional level and the local property. Create a cadence of touch points to the local property to identify quality of services throughout the lifecycle of the project. Project Coordination Monitor project timelines and milestones, ensuring proactive communication of progress to clients. Facilitate seamless handoffs between sales, operations, and billing teams, ensuring a unified customer experience. Training and Support Conduct client onboarding and training sessions to ensure understanding of services, processes, and systems. Create and update customer resources, such as user guides, FAQs, and training materials. Invoice Management Assist in the collection of open invoices, working closely with the accounts receivable team to resolve billing issues. Communicate with clients regarding payment timelines and resolve any concerns related to invoices or services provided. Customer Feedback and Continuous Improvement Gather and analyze customer feedback, providing actionable insights to improve services and processes. Track Customer Satisfaction through utilization and follow up on Customer Survey post project. Build and aggregate both internal metrics for staff performance and external reporting for client success reporting on quarterly, semi-annual, and annual perspective. Develop and implement strategies to enhance the overall client experience. QUALIFICATIONS: Strong proficiency in office software and tools (e.g., Microsoft Office Suite) Excellent communication, organizational and time management skills Strong knowledge of commercial construction practices, materials, and methods. Problem-solving mindset with a proactive approach to identifying and resolving client concerns. Familiarity with CRM systems and project management tools. Basic understanding of invoicing and accounts receivable processes. Ability to multitask and prioritize effectively in a fast-paced environment Fluent in English, Spanish a plus EDUCATION and/or EXPERIENCE: Bachelor's degree in business administration, communications, construction management or related field 3+ years of experience in a customer-facing role, ideally within the construction industry PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. BBMK Contracting, LLC dba BlueTeam (BlueTeam) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.

Job Title: Client Experience Specialist Department: Corporate Reports To: President FLSA Status: Exempt BlueTeam is a US-based provider of national disaster recovery, remediation, reconstruction, renovation, and roofing services for commercial properties. Our core business focuses on cleanup and mitigation efforts for recovery from fire damage, roof leaks, flooding, pipe bursts, and post-disaster remediation due to severe weather. We exclusively serve commercial sectors including hospitality, senior housing, healthcare, commercial offices, municipalities, multifamily living, and institutional markets. SUMMARY: The Client Experience Specialist will serve as the primary advocate for customers, acting as the voice of the customer internally while providing exceptional service and communication. This role is pivotal in ensuring a seamless experience for clients across all restoration, reconstruction, and roofing projects. The Client Experience Specialist will work closely with project teams, assist with client training, and support efforts to collect outstanding invoices, ensuring customer satisfaction and loyalty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Advocacy and Communication * Serve as the primary point of contact for clients, ensuring timely updates and addressing concerns throughout the project lifecycle. * Collaborate with internal teams to ensure customer needs and expectations are met, proactively communicating any project changes or issues. * Represent the customer's perspective during internal meetings and decision-making processes. * Be in communication during the projects with multiple stakeholders, from the corporate level client, regional level and the local property. * Create a cadence of touch points to the local property to identify quality of services throughout the lifecycle of the project. Project Coordination * Monitor project timelines and milestones, ensuring proactive communication of progress to clients. * Facilitate seamless handoffs between sales, operations, and billing teams, ensuring a unified customer experience. Training and Support * Conduct client onboarding and training sessions to ensure understanding of services, processes, and systems. * Create and update customer resources, such as user guides, FAQs, and training materials. Invoice Management * Assist in the collection of open invoices, working closely with the accounts receivable team to resolve billing issues. * Communicate with clients regarding payment timelines and resolve any concerns related to invoices or services provided. Customer Feedback and Continuous Improvement * Gather and analyze customer feedback, providing actionable insights to improve services and processes. * Track Customer Satisfaction through utilization and follow up on Customer Survey post project. * Build and aggregate both internal metrics for staff performance and external reporting for client success reporting on quarterly, semi-annual, and annual perspective. * Develop and implement strategies to enhance the overall client experience. QUALIFICATIONS: * Strong proficiency in office software and tools (e.g., Microsoft Office Suite) * Excellent communication, organizational and time management skills * Strong knowledge of commercial construction practices, materials, and methods. * Problem-solving mindset with a proactive approach to identifying and resolving client concerns. * Familiarity with CRM systems and project management tools. * Basic understanding of invoicing and accounts receivable processes. * Ability to multitask and prioritize effectively in a fast-paced environment * Fluent in English, Spanish a plus EDUCATION and/or EXPERIENCE: * Bachelor's degree in business administration, communications, construction management or related field * 3+ years of experience in a customer-facing role, ideally within the construction industry PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. BBMK Contracting, LLC dba BlueTeam (BlueTeam) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.

Job DescriptionSalary: $15.00 Starting Pay We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team! QUALIFICATIONS:Upbeat- energetic personality, excellent verbal communication skills, customer service skills, computer skills, ability to navigate multiple screens at once, professional appearance. Ability to work full-time We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!hours without restrictions is necessary. EXPERIENCE: Customer service is a plus Call center experience is a plus Sales experience is a plus Moderate math skills are a must. We take care for our customers with a sense of urgency, all of these abilities are key to take care of our customers with the speed they require. WORK ENVIRONMENT:Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction. You are helping our customers get the advance that they need! RESPONSIBILITIES:To contact applicants that are in need of a cash advance. Verify the application information, determine acceptable risk of consumer, review the agreement and submit to release the $funds$ !! ~OFFERING~ Full Time - 40 hour work week! $15.00/hour Starting Pay $ Weekly Bonus Incentives$ $Paid Holidays$ $PTO Accrual From First Day$ **Based on your performance you can become eligible for a raise in pay as soon as 90 days into your employment. **

Job Description Invoice Submission & Dispute Specialist Summary: Join a prestigious, fast-paced creditor rights firm renowned for its excellence and growth. We are seeking driven and ambitious individuals to fill the Invoice Submission & Dispute Specialist role. This position entails submitting meticulously prepared invoices to our esteemed clients and expertly resolving any disputes to ensure prompt payment. Our firm offers an environment that emphasizes support, continuous training, and unparalleled opportunities for advancement, fostering a culture where exceptional performance is recognized and rewarded. Essential Duties/Responsibilities: Ensure the accurate submission of meticulously prepared invoices to esteemed clients, preventing financial discrepancies and safeguarding the firm's financial interests. Process and submit all invoices created each day to clients for review and approval within the same day. Assist with the review and resolution of client-disputed invoices to ensure timely payment. Collaborate with billers and the legal department during the invoice remediation process. Engage in billing tasks as required. Audit work performed by billers to ensure accuracy and compliance. Contribute innovative ideas and solutions to special projects assigned by management. Work in a dynamic, fast-paced environment that emphasizes teamwork and excellence. Maintain a high degree of precision and commitment to financial integrity. Qualifications: Required Qualifications: Excellent analytical, deductive reasoning, and decision-making skills Superior time management abilities, multitasking and meeting deadlines effectively Keen attention to detail and commitment to delivering precise, high-quality work Preferred Qualifications: Familiarity with Quality Assurance and/or Quality Control principles Previous background in the Legal field and/or Billing Required Education: -Bachelor's or Associate's Degree strongly preferred (or applicable experience)

Hours: 40 Pay Details: $52,000 - $77,480 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: TD Wealth Job Description: The Private Client Specialist I acts as sales and relationship support for Relationship Managers and Investment Advisors who serves clients in the high-net-worth segment, supporting banking, lending, and High Net Worth Investing. The PCS I is primarily responsible for the onboarding process for clients, focusing on the timely and accurate initiation, transfers and communication about new account openings and fundings. The PCS I will be expected to participate in basic financial planning discussions and client relationship reviews. This role will support other team members (Relationship Managers, Trust Advisors, or Investment Advisors) and provide consistent and accurate administrative, analytical, and service support. Depth and Scope: * Demonstrates a commitment to being customer-centric by ensuring a legendary service is provided during every customer interaction to maximize retention and growth * Under supervision, demonstrates competence executing tasks on required platforms (Private Banking, Investments and Trusts) * Handles complex financial transactions where products and services are highly competitive * Is competent using financial planning software * May act as a subject matter expert to Sales Support team * Coordinates with relationship mangers to ensure that all new clients receive the complete onboarding experience. This includes a thorough client discovery, an introduction to the IA and TA as per client need, and the completion of all requisite client profiling documents * Assists in deepening wallet share by anticipating client needs and suggesting the most appropriate banking, lending and/or investment solutions; maximizes profitability, while ensuring the client receives an exceptional client experience * Leverages and coordinates specialists (Taxes, Trust and Estate) to provide interdisciplinary expertise for our most complex clients * May act as primary contact for client relationships with regards to portfolio information and basic financial planning * May resolve more difficult Client issues, problems, and requests * Identifies opportunities within the portfolio to seek ways to Retail, Commercial and other Wealth Partners * Executes in a manner that is compliant with regulations, policies, and procedures * Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g., OCC, SEC, FINRA etc.); ensures all Continuing Education requirements are attained * Responsible for understanding and adhering to TD Wealth FCRM/ATF Policies and Procedures * Responsible for implementing TD's Customer Identification Program (CIP) by collecting and verifying required customer identification information and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit FCRM procedures * Contributes individually and as a team member, to ensure strong performance, collaboration and enthusiasm that sets TD Wealth apart from our competitors * Represents TD Wealth to the public in a professional manner * Is involved in your community and supports TDBG charity and community initiatives * Ensures service to external clients and/or internal clients reflects TDBG standards and guiding principles * Through proactive communication (verbal/written), supports the assigned team members in meeting service commitments to clients * Provides consistent and accurate administrative support to assigned team members including filing, report generation, presentation material, written proposals, and spreadsheet reporting * Efficiently manages and promptly responds to all incoming inquiries/requests for information independently/or direct to appropriate person or area * Completes all applicable specialized training * Performs necessary duties to assist assigned team members with all aspects of account administration, retention, specialized services, and other responsibilities in accordance with wealth management area of specialization * Maintains various databases and computer systems by entering transactional and other data, updating information as necessary and ensuring data accuracy; creates reports summarizing information, as required * Guides and directs others as necessary; acts as a specialist resource to support all wealth management areas * Keeps others on the team informed about status of account administration, retention, and projects * Completes assigned administrative/Client service tasks within policy and operating procedures * Identifies and recommends technological/process improvements which may improve overall productivity and Client satisfaction Education and Experience: * Bachelor degree preferred * Internal candidates: 3+ years of experience working with TD's client platforms required * Series 7, 63/65 or 66 registrations required. Candidates may be considered should they have at least one of the required registrations. If hired, candidate will need to acquire all licensing within a defined period outlined at the time of hire * Knowledge of investments, banking and credit products preferred * A self-starter, ability to work with minimal supervision * Ability to excel at administration and be exceptionally well organized * Demonstrates considerable initiative in providing a high level of organization * Experience in professional services and with working with affluent clients is required. Knowledge of MS Word, Excel, PowerPoint and working with Contact Management databases is essential * Possess a reasonable knowledge of investments, and can generate reports pertinent to the management of client investment portfolios; however, prefers to focus on administration in a support role * Demonstrates ability to manage multiple responsibilities and timelines * Proven track record of delivering results and executing with excellence * Excellent written and verbal communication skills * Criminal and financial background investigation is required pursuant to FINRA Rule 3010(e) and successor regulations Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Invoice Submission & Dispute Specialist Summary: Join a prestigious, fast-paced creditor rights firm renowned for its excellence and growth. We are seeking driven and ambitious individuals to fill the Invoice Submission & Dispute Specialist role. This position entails submitting meticulously prepared invoices to our esteemed clients and expertly resolving any disputes to ensure prompt payment. Our firm offers an environment that emphasizes support, continuous training, and unparalleled opportunities for advancement, fostering a culture where exceptional performance is recognized and rewarded. Essential Duties/Responsibilities: Ensure the accurate submission of meticulously prepared invoices to esteemed clients, preventing financial discrepancies and safeguarding the firm's financial interests. Process and submit all invoices created each day to clients for review and approval within the same day. Assist with the review and resolution of client-disputed invoices to ensure timely payment. Collaborate with billers and the legal department during the invoice remediation process. Engage in billing tasks as required. Audit work performed by billers to ensure accuracy and compliance. Contribute innovative ideas and solutions to special projects assigned by management. Work in a dynamic, fast-paced environment that emphasizes teamwork and excellence. Maintain a high degree of precision and commitment to financial integrity. Qualifications: Required Qualifications: Excellent analytical, deductive reasoning, and decision-making skills Superior time management abilities, multitasking and meeting deadlines effectively Keen attention to detail and commitment to delivering precise, high-quality work Preferred Qualifications: Familiarity with Quality Assurance and/or Quality Control principles Previous background in the Legal field and/or Billing Required Education: -Bachelor's or Associate's Degree strongly preferred (or applicable experience)

Now Hiring Call Center Representatives Sage Dental Support Center 6600 Congress Ave, Suite 150 Boca Raton, FL 33487 Join Sage Dental for our Hiring Event! ✔ Meet our hiring team ✔ 2 week training program ✔ Competitive pay with bonus earning potential ✔ Benefits such as Medical, Vision, and Dental Insurance. PTO and 401k Thursday, January 8th, 2026 9:00 AM-3:00 PM 👉 Bring your resume and meet us in person! Contact **************************** for questions or details.