People often go shopping and become attracted to many beautiful products. But with huge varieties available from tons of brands, they get confused and end up getting the wrong product. But Customer Service Retail Associates won't let that happen. They save customers by recommending what fits them best. You can even return your wrongly selected product and ask them for a refund; after all, that is why associates are there.
You can see Customer Service Retail Associates providing high-level customer service to customers by responding to their concerns and queries. These professional associates also support the promotional strategies and marketing campaigns of shops. They do so by attractively demonstrating merchandise and offering products to the audience. Associates also deal with refund processes and item replacement issues to satisfy their customers.
If you have gravitated towards this exciting job, you need to get a high school degree or GED. Working as a professional associate, you can earn around $11.91 an hour. They are usually found working in different retail stores, brand outlets, and markets.
There is more than meets the eye when it comes to being a customer service retail associate. For example, did you know that they make an average of $11.85 an hour? That's $24,638 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -105,200 job opportunities across the U.S.
There are certain skills that many customer service retail associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed math skills, selling skills and interpersonal skills.
When it comes to the most important skills required to be a customer service retail associate, we found that a lot of resumes listed 16.9% of customer service retail associates included pos, while 12.9% of resumes included customer service, and 12.4% of resumes included positive attitude. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer service retail associate job title. But what industry to start with? Most customer service retail associates actually find jobs in the retail and hospitality industries.
If you're interested in becoming a customer service retail associate, one of the first things to consider is how much education you need. We've determined that 26.3% of customer service retail associates have a bachelor's degree. In terms of higher education levels, we found that 2.9% of customer service retail associates have master's degrees. Even though some customer service retail associates have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a customer service retail associate. When we researched the most common majors for a customer service retail associate, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on customer service retail associate resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a customer service retail associate. In fact, many customer service retail associate jobs require experience in a role such as cashier. Meanwhile, many customer service retail associates also have previous career experience in roles such as customer service representative or sales associate.