Customer Service Retail Associate Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 7,011 Customer Service Retail Associate resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Five Key Resume Tips For Landing A Customer Service Retail Associate Job:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Customer Service, be sure to list it as a skill.
3.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
4.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
5.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Customer Service Retail Associate Resume

1
Contact Information
Name
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Address
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
2
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Customer Service Retail Associate CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements
3
Skills

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
Make sure to only include your hard skills on your resume. In addition, include the most in-demand customer service retail associate skills. Below we have listed the top skills for a customer service retail associate : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes.
Top Skills for a Customer Service Retail Associate
Source: Zippia.com
See All Customer Service Retail Associate Skills
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
4
Experience
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Business Analysts

Example # 1

Customer Service Retail Associate

Marshall's
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Fast-paced customer service position where I worked on the floor, fitting room attendant, and at the register desk.
  • hired seasonally, rearrange, fold,sort and orginize clothing in assigned area.
  • Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike.
  • Posted sale signs around jewelry counter and on the sales floor.

Example # 2

General Sales Associate

ANTIQUE GEMS
  • Guaranteed a positive customer service experiences.Prior experience in cosmetics/fragrances.
  • Assist customers in finding product to match needs Recommend complementary items to customers Merchandize footwear and apparel
  • Complete orders for other Home Depot stores based on request.
  • Develop positive customer relationships through friendly greetings and excellent service.
  • Worked POS and was a credit application superstar

Example # 3

Sales Assoc

Dillard's
  • Stocked Sales Floor, Daily Markdowns, Customer Service
  • Interacted with customers and provided detailed information on fragrances.
  • Specialized in fragrance for both men and woman.
  • Verify the accuracy and vaulting of nightly deposits of approximately $500+.
  • Performed tasks such as counting money, separating charge slips, coupons and vouchers, balanced cash drawers, made deposits.

Example # 4

Customer Service Retail Associate

J. C. Penney
  • Felt a little more confident to talk to new people and help them out.
  • Use POS for sales and refunds.
  • Assisted and helped customers with their make-up, skincare, and fragrance needs and purchases.
  • Provided excellent customer service Met sales quotas Operated POS machine
  • Operated a POS system to itemize and complete customer purchases.

Show More
We compared 7,011 sample customer service retail associate resumes with job offers and found that the average years of experience required for a customer service retail associate job required by employers is 0.5 years.
How much work experience do employers want to see?
The average customer service retail associate job listing asks for 0.5 years of work experience.
How much work experience does the average customer service retail associate candidate have?
The average customer service retail associate resume contains 2.0 years of work experience.
Write your work experience section in a way that embraces your customer service retail associate skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from customer service retail associate resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
5
Education
As a customer service retail associate, you may wonder exactly how your education section should look. Customer Service Retail Associate roles often require a High School Diploma degree or higher, so the majority of customer service retail associate resumes that we looked at contained a high school diploma degree.
As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Customer Service Retail Associate Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Customer Service Retail Associates. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Customer Service Retail Associates to learn more.

Average Employee Salary
$24,000
$21,000
Min 10%
$24,000
Median 50%
$28,000
Max 90%