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Customer service security officer job description

Updated March 14, 2024
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Example customer service security officer requirements on a job description

Customer service security officer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in customer service security officer job postings.
Sample customer service security officer requirements
  • High School Diploma or equivalent.
  • Valid state security license.
  • Must pass background check.
  • Ability to lift up to 50 lbs.
  • Familiarity with security equipment.
Sample required customer service security officer soft skills
  • Ability to remain calm in stressful situations.
  • Excellent communication and interpersonal skills.
  • Ability to work independently with minimal supervision.
  • Strong problem-solving and decision-making skills.

Customer service security officer job description example 1

Securitas AB customer service security officer job description

Wage: $13.00/hour

We help make your world a safer place.

Are you interested in being part of our Security Team?

+ Apply quickly and efficiently online

+ Interview from the convenience of your own home

+ Weekly pay

+ Competitive benefits

+ Flexible schedules

+ Employee Referral Bonus

Security Officer/Guard

+ Security Positions are Full and Part Time

+ Must have excellent Customer Service skills

+ Security positions require you pass our drug screen and background check

+ Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers/Guard

Job Requirements of the Security Officer/Security Guard include but are not limited to:

+ Security Officers/Security Guards observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.

+ Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.

+ Additional physical requirements of the security officer/guard may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

Securitas plays an essential role for our clients and in society. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client's employees and customers.

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Customer service security officer job description example 2

GardaWorld Federal Services customer service security officer job description

GardaWorld -

Security Services

Security Officer - Now Hiring!

You've got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we're hiring!

Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of delivering world class security services. And every industry counts on us because we're the very best at what we do. Perhaps you are, too.

In our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. We're experts at protecting people and assets. We're also growing everywhere and expanding in multiple locations. If you're a sharp, talented, self-confident individual who excels in customer service, you can build a future here. We give you all the tools you need to expand your skills and grow your career with exceptional opportunities for advancement. You can stand out - and thrive - here, too, as a Security Guard.

At GardaWorld, we know your compensation is important so we provide competitive hourly starting rates for every market we're in. We're growing our team here in Phoenix, Arizona!

Compensation: $15.50 / hour

$500 sign-on bonus ($250 after 30 days and $250 after 90 days of employment) if you have an active AZ guard license.

Shift: Sat/Sun 7:00am to 7:00pm and Mon/Tues/Every other Wed 11:00 p.m. to 7:00 a.m.

About the job:

* Excellent customer service is always your top priority.
* You observe, survey the area and provide reporting on activity at your assigned location.
* You provide rapid response in critical situations.
* You're good with reading and writing detailed reports.
* You know when and how to enforce customer procedures, regulations and standards.

Your background:

* You have a high school education or equivalent (GED)
* You're able to ace (and pass) an extensive screening process
* If you have Security, Military, Law Enforcement experience - even better!
* You have an AZ guard card license

If you want a real career opportunity where you're part of a dynamic supportive team that's dedicated to your success, check us out. We're a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you'll have plenty of room to grow - and that's just for starters. Explore your future with us today.

Work today, get paid today, with DailyPay!

GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work.

If you're hired for a role at GardaWorld, you'll never have to wait for a paycheck again! DailyPay's most used features include:

* PAY: Get instant access to your money as you earn it
* SAVE: Automatically save a portion of every paycheck
* BALANCE ALERTS: Track your real-time earnings & budget for upcoming bills or expenses

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Customer service security officer job description example 3

Security Engineers customer service security officer job description

Job DescriptionCustomer Service - Security Officer - 3pm - 11pm Monday-Friday

Primary roles of this Customer Service position:
• Conduct internal and external patrols throughout the facility.
• Deter, detect, report and record any criminal or unauthorized activity on client property.
• Report safety and security incidents that they become aware of during their tour of duty.
• Prevent loss to client property from fire or equipment failure.
• Control access to client property.
• Enforce the rules and regulation set forth by the client.

Job Specific Skills:
• Flexibility: Weekends, Overtime
• Basic Computer Skills
• Ability to read and write at a professional level
• Ability to make decisions and solve problems
• Strong communication skills
• Acute awareness
• Professional behavior and appearance
• Strong customer service skills
• Ability to work well with others and communicate effectively

To be considered for employment with Security Engineers, Inc., candidates must:

Security Officer
•Complete required security training and pass a comprehensive written exam. (Company Provided)
•Be at least 21 years of age.
•Be a U.S. citizen.
•Have no felony convictions, no convictions for misdemeanors involving moral turpitude (verified by a fingerprint based criminal background check).
•Be of good moral character (as verified by applicant-provided character references and applicant’s credit history and driver’s license record when applicable).
•Be able to verify/explain all gaps in employment and not have been terminated from previous employment for other than honorable circumstances.
•Be in generally good health and physically able to perform the duties assigned.
•Have a telephone or other reliable means of communication.
•Have a valid driver’s license and dependable transportation.
•Have a high school education or suitable equivalent.
•Be literate in the English language and be able to read and understand written orders and instructions, complete standard forms and logs, and compose reports that convey complete information.

These requirements are the minimum necessary for an applicant to be considered for employment with Security Engineers, Inc. However, clients may specify additional requirements for personnel assigned to their sites.


Security Engineers is actively seeking Security Officer applicants specially focused on Customer Service!

The backbone of Security Engineers is our team of professional Security Officers.
We stand confident that we set an example for others to emulate when it comes to our uniformed Officers.

Training is the ingredient that turns an ordinary ‘security guard’ into a Professional Security Officer.
SEI’s goal is to meet and/or even exceed legislated requirements in our efforts to prepare you as professionals for the field such as Interactive real-life scenarios within a classroom setting, Report Writing and Forms, Authority, Responsibilities and Conduct of a Security Officer, Emergency Procedures, Laws Affecting Work, Use of Force and much more!

Our Officers are trained in:
• General physical security
• Access control (both pedestrian and vehicle)
• Vehicular and walking patrols
• Courtesy & professionalism for client’s visitors, customers and employees
• Critical systems checks/monitoring
• Alarm response
• Emergency response
• Carefully document all duties and services performed for clients and use mandated report forms (electronic or paper) as well as various patrol recording devices.

As Security Engineers continues to grow, so do opportunities within the company.

Please visit the following web link to learn more about our company.
www.securityengineersinc.com

$150 Sign-on Bonus
Details will be discussed during the interview.



Security Engineers, Inc. recognizes that employees view benefits as an essential part of their total compensation package when seeking employment. Retention of good employees is an integral part of our overall Quality Assurance Program. Security Engineers has designed a benefit program which has proven to be an effective tool for recruitment and retention.

Employment Benefits
One of the most comprehensive benefit programs in the security industry, Security Engineers benefits include:
•Medical Insurance
•Dental & Vision Insurance
•Customized uniforms – at no cost to employee
•Career Development Path
•Security Officer of the Quarter Award and Bonus

All applicants accepted for assignment will not only receive above industry average hourly wage but also paid training, overtime, free uniforms, and health insurance options.

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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.