Customer service senior engineer demographics and statistics in the US
Customer service senior engineer demographics research summary. Zippia estimates customer service senior engineer demographics and statistics in the United States by using a database of 30 million profiles. Our customer service senior engineer estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer service senior engineers after extensive research and analysis:
- There are over 9,735 customer service senior engineers currently employed in the United States.
- 31.3% of all customer service senior engineers are women, while 68.7% are men.
- The average customer service senior engineer age is 40 years old.
- The most common ethnicity of customer service senior engineers is White (72.2%), followed by Asian (10.3%), Hispanic or Latino (9.3%) and Unknown (4.6%).
- Customer service senior engineers are most in-demand in Phoenix, AZ.
- The transportation industry is the highest-paying for customer service senior engineers.
- 5% of all customer service senior engineers are LGBT.
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Customer service senior engineer demographics by:
Customer service senior engineer gender statistics
31.3% of customer service senior engineers are women and 68.7% of customer service senior engineers are men.
- Male, 68.7%
- Female, 31.3%
Customer service senior engineer gender ratio
| Gender | Percentages |
|---|---|
| Male | 68.7% |
| Female | 31.3% |
Customer service senior engineer gender pay gap
Women earn $1.03 for every $1 earned by men
Male income
$95,268
Female income
$97,770
Customer service senior engineer gender ratio over time
This data breaks down the percentage of men and women in customer service senior engineer positions over time. Currently, 31.3% of customer service senior engineers are female.
Customer service senior engineer gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 72.82% | 27.18% |
| 2011 | 79.66% | 20.34% |
| 2012 | 74.89% | 25.11% |
| 2013 | 76.08% | 23.92% |
| 2014 | 73.71% | 26.29% |
| 2015 | 71.97% | 28.03% |
| 2016 | 74.49% | 25.51% |
| 2017 | 70.46% | 29.54% |
| 2018 | 71.70% | 28.30% |
| 2019 | 71.45% | 28.55% |
| 2020 | 66.64% | 33.36% |
| 2021 | 68.70% | 31.30% |
Customer service senior engineer related jobs gender ratio
We compared customer service senior engineers with similar job titles to see how gender ratios vary. As you can see, senior electronics design engineer and refrigeration engineer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Domestic Engineer | 11% | 89% |
| Customer Service Senior Engineer | 69% | 31% |
| Machine Tool Designer | 99% | 1% |
| Refrigeration Engineer | 99% | 1% |
| Senior Electronics Design Engineer | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer service senior engineer demographics by race
The most common ethnicity among customer service senior engineers is White, which makes up 72.2% of all customer service senior engineers. Comparatively, 10.3% of customer service senior engineers are Asian and 9.3% of customer service senior engineers are Hispanic or Latino.
- White, 72.2%
- Asian, 10.3%
- Hispanic or Latino, 9.3%
- Unknown, 4.6%
- Black or African American, 3.4%
- American Indian and Alaska Native, 0.2%
Customer service senior engineer race
| Customer service senior engineer race | Percentages |
|---|---|
| White | 72.2% |
| Asian | 10.3% |
| Hispanic or Latino | 9.3% |
| Unknown | 4.6% |
| Black or African American | 3.4% |
| American Indian and Alaska Native | 0.2% |
Customer service senior engineer race and ethnicity over time
See how customer service senior engineer racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer service senior engineer race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 79.45% | 3.49% | 8.20% | 6.97% |
| 2011 | 79.52% | 3.49% | 7.98% | 7.28% |
| 2012 | 79.95% | 3.72% | 7.14% | 7.60% |
| 2013 | 79.52% | 2.97% | 8.63% | 7.02% |
| 2014 | 77.55% | 3.06% | 9.75% | 8.02% |
| 2015 | 78.03% | 3.31% | 8.36% | 8.62% |
| 2016 | 76.05% | 3.51% | 9.45% | 9.21% |
| 2017 | 76.77% | 2.79% | 9.17% | 9.13% |
| 2018 | 77.55% | 3.10% | 8.81% | 8.37% |
| 2019 | 76.01% | 3.35% | 9.32% | 8.65% |
| 2020 | 72.50% | 3.05% | 10.82% | 10.00% |
| 2021 | 72.24% | 3.40% | 10.32% | 9.33% |
Customer service senior engineer wage gap by race
According to our data, hispanic or latino customer service senior engineers have the highest average salary compared to other ethnicities. Black or african american customer service senior engineers have the lowest average salary at $90,612.
| Ethnicity | Salary |
|---|---|
| Unknown | $95,388 |
| White | $96,470 |
| Black or African American | $90,612 |
| Asian | $95,775 |
| Hispanic or Latino | $98,268 |
Average customer service senior engineer age
See how the average age of customer service senior engineers varies based on ethnicity and gender.
Male
Female
Customer service senior engineer age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 39 | 36 |
| White | 40 | 33 |
| Black or African American | 40 | 48 |
| Asian | 38.5 | 34 |
| Hispanic or Latino | 39 | 26 |
Customer service senior engineer age breakdown
The average age of customer service senior engineers is 40+ years years old, representing 49% of the customer service senior engineer population.
Customer service senior engineer age breakdown
| Customer Service Senior Engineer Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 31% |
| 20-30 years | 20% |
Customer service senior engineer educational attainment
The most common degree for customer service senior engineers is bachelor's degree, with 39% of customer service senior engineers earning that degree. The second and third most common degree levels are associate degree degree at 36% and associate degree degree at 11%.
- Bachelor's, 39%
- Associate, 36%
- High School Diploma, 11%
- Diploma, 6%
- Other Degrees, 8%
Customer service senior engineers by degree level
| Customer service senior engineer degree | Percentages |
|---|---|
| Bachelor's | 39% |
| Associate | 36% |
| High School Diploma | 11% |
| Diploma | 6% |
| Other Degrees | 8% |
Customer service senior engineer jobs you might like
Customer service senior engineer wage gap by degree level
According to the data, customer service senior engineers with a Doctorate degree earn more than those without, at $117,941 annually. With a Master's degree, customer service senior engineers earn a median annual income of $109,179 compared to $96,939 for customer service senior engineers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $109,179 |
| Bachelor's Degree | $96,939 |
| Doctorate Degree | $117,941 |
Customer service senior engineer employment statistics
Most customer service senior engineers work for a private in the technology industry.
Company size where customer service senior engineers work
Below, you can see the size of companies where customer service senior engineers work.
Customer service senior engineer jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 10% |
| 100 - 500 employees | 15% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 24% |
| > 10,000 employees | 39% |
Customer service senior engineer jobs by company type
Employees with the customer service senior engineer job title have their preferences when it comes to working for a company. For instance, most customer service senior engineers prefer to work at private companies over public companies.
Customer service senior engineer jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 43% |
| Private | 53% |
| Government | 4% |
Customer service senior engineer jobs by industry
The most common industries for customer service senior engineers are technology, manufacturing and finance.
Customer service senior engineer industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 19% |
| Manufacturing | 13% |
| Technology | 13% |
| Finance | 9% |
| Telecommunication | 8% |
| Professional | 5% |
| Retail | 5% |
| Health Care | 4% |
| Media | 3% |
| Hospitality | 3% |
| Transportation | 3% |
| Government | 3% |
| Insurance | 3% |
| Construction | 2% |
| Start-up | 2% |
| Energy | 2% |
| Internet | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Education | 1% |
Customer service senior engineer turnover and employment statistics
Customer service senior engineer unemployment rate over time
The unemployment rate for customer service senior engineers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer service senior engineer unemployment rate by year
| Year | Customer service senior engineer unemployment rate |
|---|---|
| 2010 | 6.09% |
| 2011 | 4.26% |
| 2012 | 2.86% |
| 2013 | 1.99% |
| 2014 | 1.63% |
| 2015 | 1.74% |
| 2016 | 1.46% |
| 2017 | 1.74% |
| 2018 | 1.20% |
| 2019 | 1.42% |
| 2020 | 2.46% |
| 2021 | 2.18% |
Average customer service senior engineer tenure
The average customer service senior engineer stays at their job for 1-2 years, based on the 1,197 customer service senior engineers resumes in Zippia's database.
Customer service senior engineer tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 7% |
| 1-2 years | 23% |
| 3-4 years | 15% |
| 5-7 years | 16% |
| 8-10 years | 6% |
| 11+ years | 33% |
Customer service senior engineer LGBT ratio compared to similar jobs
Review the percent of customer service senior engineers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Manufacturing/Industrial Engineer | 3.67% | 63,892 |
| Customer Service Senior Engineer | 4.55% | - |
| Completion Engineer | 5.25% | 11,512 |
| Electrical Engineer Internship | 6.39% | 80,744 |
| Avionics Engineer | 7.54% | 30,744 |
| Absorption And Adsorption Engineer | 8.92% | 2,687 |
| Material Engineer | 10.43% | 89,717 |
Similar customer service senior engineer jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Manufacturing/Industrial Engineer | 3.67% | 63,892 |
| Completion Engineer | 5.25% | 11,512 |
| Electrical Engineer Internship | 6.39% | 80,744 |
| Avionics Engineer | 7.54% | 30,744 |
| Absorption And Adsorption Engineer | 8.92% | 2,687 |
| Material Engineer | 10.43% | 89,717 |
Foreign languages spoken by customer service senior engineers
The most common foreign language among customer service senior engineers is Spanish at 52.9%. The second-most popular foreign language spoken is French at 11.8% and Carrier is the third-most popular at 11.8%.
- Spanish, 52.9%
- French, 11.8%
- Carrier, 11.8%
- Vietnamese, 5.9%
- Japanese, 5.9%
- Other, 11.7%
Customer service senior engineer languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 52.9% |
| French | 11.8% |
| Carrier | 11.8% |
| Vietnamese | 5.9% |
| Japanese | 5.9% |
| Other | 11.7% |
