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Customer service senior manager full time jobs - 133 jobs

  • Office Manager

    Evolve Egress & Exteriors

    Columbus, OH

    Full-time Job located at 2007 Progress Ave Columbus Oh Pay: $20-$30 / hr Join Evolve Egress & Exteriors, a leading home improvement company, where we pride ourselves on exceptional service and quality. We are seeking a highly organized, proactive Office Manager to help manage and streamline the administrative and production-side operations of the company at our Columbus location. Job Summary: This role requires a self-starter who thrives in an autonomous and fast-moving environment. After initial training, you will be expected to perform with minimal supervision, maintaining high productivity and organizational standards. You will report directly to the owner and play a key role in coordinating office operations, production logistics, and virtual team members. This is a full-time position with increased responsibility and opportunity for growth. Key Responsibilities: Organize, maintain, and manage contracts, permits, and company documentation. Coordinate permitting processes with local building departments, ensuring accuracy and timely approvals. Manage scheduling for installations and inspections, coordinating closely with the production team and clients. Assist with production-related administrative tasks, including job tracking, follow-ups, and internal coordination. Manage and oversee virtual teammates, ensuring tasks are assigned, completed on time, and aligned with company standards. Answer incoming calls professionally and manage appointment scheduling. Direct inquiries to appropriate personnel while asking thoughtful questions and passing along relevant information. Keep marketing materials and office supplies well-stocked and organized. Serve as a central point of communication between the owner, production team, virtual staff, and clients. Qualifications: High school diploma or equivalent; office administration training preferred. Prior experience in an administrative, executive assistant, or operations support role-ideally within a service-based or construction-related business. Strong organizational, communication, and multitasking skills. Comfortable working independently and managing multiple priorities. Proficient in Google Suite (Sheets, Calendar, etc.) and scheduling or CRM software (Service Fusion experience is a plus). Experience managing or coordinating remote/virtual team members is a strong advantage. What We Offer: Full-time employment (40 hours per week). An autonomous, trusted role with meaningful responsibility. A supportive, growth-oriented environment with opportunity to expand your skill set. Fair and competitive pay, based on experience.
    $20-30 hourly 4d ago
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  • Customer Service Manager - In Office

    The Whittingham Agencies

    Grove City, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Direct Support Manager - Champaign County

    CRSI 3.7company rating

    Urbana, OH

    CRSI is now hiring a Direct Support Manager in Champaign County. $20.00 /hour $1000 SIGN ON BONUS! Paid Training Up to $1500 Referral Bonus Medical, Dental and Vision Insurance Retirement Plan Paid Time Off Life insurance Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more! This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends. Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age. If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today! Compensation details: 20-20 PIfaf2b5***********8-39440526
    $20 hourly 2d ago
  • Office Manager

    Caldo Concrete Co

    Columbus, OH

    Caldo Concrete is looking for a financial Accounting Clerk to join our team. The position is a full-time opportunity with room to grow with the company. Job Functions: Handles Day-to-day financial records Collaboration with PM on project payments and reports Process Accounts payable and Accounts receivable transactions Manage Billing activities Collaborate with CPA Allocates payments to specific projects Utilizes vendor portals to match payments with invoices Works with insurance companies The successful candidate will have: Bachelor's degree or higher Minimum 2+ year in accounting or finance position Good oral and written communication skills. Experience with QuickBooks Must have notary within 120 days of hire Benefits available 401k Health Insurance Paid Vacations
    $31k-49k yearly est. 3d ago
  • Account manager - Non Sales/Customer Success & Retention

    Maersk 4.7company rating

    Groveport, OH

    **Opportunity** As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. **Summary** : Manage and coordinate activities related to major account(s) **Essential Duties and Responsibilities** : + Serve as the primary point of contact with the customer. + Communicate with customers via phone or in person to receive instructions for shipment, storing, delivery, or general processing. + Maintain clear, positive and courteous relationships with both internal and external customers and team members. + Manage clerk responsibilities andprioritization. + Organize and delegate work to ensure customer and operational expectations are met. + Coordinates with warehouse personnel to manage account activities, ensuring accuracy, completeness and proper condition of shipments. + Resolve errors and customer complaints promptly and effectively. + Forecast changes in account activity and plan labor requirements accordingly. + Submit written and/or verbal reports as required. + Perform data entry, including the development and creation of inbound and outbound schedules. + Coordinate billing processes and assist in account related invoices and payments. + Oversee the administration and flow of required documents to dock operations. + Assign and manage workflow for dock operations. + Handle, coordinate, and follow up on all special projects. + Prepare and distribute KPI reports as required. + Train and onboard new office associates. + Process shipments through customer portals. + Update and manage proof of delivery documentation; prepare files for billing. + Communicate any concerns or issues that may impact the company to Management. + Share ideas and solutions with Management that ensure continuous improvement. + Represent the company in a professional and respectful manner. **Qualifications** : + Excellent interpersonal and communication skills. + Previous experience in supply chain, transportation, or distribution preferred. + Ability to establish and maintain effective relationships with management staff, employees, and service providers. + Exceptional problem-solving skills and proven experience of relationship management through business change and growth. + Strong analytical and organizational skills. + Extremely proficient with MS Office programs and strong overall system skills (YMS, TMS, WMS). **Education or Experience** : Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. **Schedule:** 1st Shift M-F **Company** **Benefits:** + MedicalDentalVision 401k + Company Match Employee Assistance ProgramPaid Time OffFlexible Work Schedules (when possible) And more! Pay Range: $70k to 80k * _The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws._ *INDEED You must be authorized to work for any employer in the U.S. Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at accommodationrequests@maersk.com Apply Now Apply Now (********************************************************************************************************************************************************** United States Of America, Groveport USA, Ohio, Groveport, 43125 Full time Day Shift (United States of America) Created: 2025-12-13 Contract type: Regular Job Flexibility: Site Based Ref.R166032
    $70k-80k yearly 37d ago
  • Customer Service Manager [IN-OFFICE]

    Dasstateoh

    Columbus, OH

    Customer Service Manager [IN-OFFICE] (2600008D) Organization: Public SafetyAgency Contact Name and Information: Jennifer Pletcher, HCM Sr. Analyst - ********************** Unposting Date: Feb 12, 2026, 4:59:00 AMWork Location: Charles D Shipley Building 1970 West Broad Street Columbus 43223-1102Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $29.34 per hour Schedule: Full-time Work Hours: See work hours below Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Customer ServiceTechnical Skills: ManagementProfessional Skills: Customer Focus Agency OverviewBureau of Motor VehiclesOversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective.Job DescriptionOhio Department of Public Safety - Bureau of Motor Vehicles/TelecommunicationsReport In Location: 1970 West Broad Street, Columbus, OH 43223Work Hours: Monday - Friday, 8:00 a.m. - 5:15 p.m. (Hours may vary)***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***Perks of Working for the Ohio Department of Public Safety• Multiple pay increases over your first years of service!• Free Parking!• Free onsite Gym!• Onsite Cafeteria!What You'll Do as a Customer Service Manager• Plan, coordinate, promote & direct assistance & informational services to respond to complaints, inquiries &/or requests for information for variety of clients & supervise assigned staff:• Greet & respond to in-person, telephone, online, &/or written inquiries in a professional, courteous, friendly, respectful & timely manner to ensure positive internal &/or external customer service;• Listen carefully to internal &/or external customer's questions &/or concerns & ask appropriate follow-up questions to verify understanding;• Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to when a response will be provided;• Follow-up to ensure all of the customer's questions &/or concerns have been thoroughly answered;• Under direction of the Chief & Assistant Chief of the Bureau of Motor Vehicles (BMV) Telecommunication section, plan, coordinate, promote &/or direct assistance to respond to inquiries, complaints, & information requests from the general public regarding vehicle registration, driver license issuance, driver license suspension, & reinstatement questions;• Research, investigate & process consumers inquiries & provide information.Click here to see the full position description Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications12 mos. trg. or 12 mos. exp. in departmental operations & programs, policies & procedures for assigned agency;AND 12 mos. trg. or 12 mos. exp. in federal & state laws regarding operation of assigned agency;AND 1 course or 3 mos. exp. in public relations;AND 1 course or 3 mos. exp. in applications of mathematical, analytical &/or statistical methods used in formulating & solving problems or in decision making;AND 1 course or 3 mos. exp. in public speaking, speech or communication;AND 6 mos. trg. or 6 mos. exp. in supervisory principles/techniques.-Or equivalent of Minimum Class Qualifications For Employment noted above.Helpful Tips for Applying:1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A.Job Skill: Customer Service Supplemental InformationBackground Check InformationA BCI/FBI fingerprint check and background check may be required on all selected applicants.To request a disability accommodation, please email ************************* as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $29.3 hourly Auto-Apply 14h ago
  • Customer Engagement Manager

    Dodge Construction Network

    Columbus, OH

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 10d ago
  • Customer Service Lead

    T-Cetra LLC 3.7company rating

    Dublin, OH

    Customer Service Team Lead - Night Shift Full-time, Hourly Department: Operations Reports to: Customer Service Manager Hybrid (combo of in-office and remote) We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today T-CETRA is looking for a Customer Service team Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including: Monitor phone, activation, email inboxes, and ticket queues Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Answer escalated calls from Merchants and Master Agents Analyze customer's needs, troubleshoot technical issues and provide appropriate solution Team Management Responsible to assist in meeting team goal service levels Live monitoring of CSR phone calls Develop and maintain a good relationship with customers, Master Agents and employees Assist in CSR inquires Escalate tickets to IT, Product, UI/UX, Sales, and Product Management Other duties as assigned Minimum Qualifications: Associate degree or equivalent experience. Ability to multi-task and work under pressure Strong technical and computer skills Ability to work directly with upper management Patient and passionate personality Communication skills Ability to work in a fast-paced environment Professional attitude towards customers and direct reports. Fluency in Spanish a bonus Why Should You Apply? Paid Time Off Comprehensive Medical, Vision and Dental Matching 401k up to 4% FMLA and Life Insurance Tuition Reimbursement Wellness Program Employee Growth and Development Reimbursement Program Discounted Rates for Multiple Handsets and Prepaid Wireless Rates Beautiful nearby walking paths and park Fun, value centered work atmosphere Flexible work environment T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Supervisor

    Petsuites

    Columbus, OH

    Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount
    $30k-45k yearly est. 60d+ ago
  • Customer Service Manager - In Office

    The Mutters Agency

    Hilliard, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Service Excellence Manager

    The Strickland Group 3.7company rating

    Columbus, OH

    Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )
    $70k-150k yearly Auto-Apply 60d+ ago
  • Field Service Manager Branch

    Crown Equipment 4.8company rating

    Columbus, OH

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Responsibilities: Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards. Recruit, interview, develop, and evaluate service personnel. Counsel direct reports. Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc. Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports. Qualifications: High school diploma and prior experience as a Field Service Technician Prior experience as a Dispatcher and/or Supervisor preferred Strong technical/repair knowledge Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience Valid driver's license, good driving record, and the ability to safely operate lift trucks Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $70k-99k yearly est. 60d+ ago
  • SERVICE MANAGER

    Morgan Engineering Systems Inc. 3.4company rating

    Columbus, OH

    Job DescriptionCrane Service Manager For over 150 years, Morgan has led the way in transforming the metals industry. We don't just build world-class material handling systems-we create safer, smarter, and more efficient solutions that empower our customers and elevate our communities. Be part of a company that is driven by a passion for innovation and a commitment to sustainability. Due to continued growth, we are seeking a full-time Crane Service Manager to join our team. This role involves assembling, installing, and maintaining Morgan's industrial overhead cranes at customer sites across the U.S. You'll be part of a team that ensures innovation comes standard with every order. Join us in fulfilling our vision: To challenge the possibilities of today by thinking differently. Responsibilities: Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites nationwide. Perform preventative maintenance and inspections on overhead cranes. Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical components. Work in field-based environments including industrial sites and manufacturing facilities. Safely operate at heights and heavy equipment in varying weather conditions. Education/Experience: High school diploma or GED required. 3-5 years of experience in crane service, maintenance, or a related field. Welding experience is a plus. Strong knowledge of mechanical, electrical, and hydraulic systems. Ability to read blueprints and use metrological instruments (e.g., micrometers). Basic organization, communication, and problem-solving skills. Familiarity with OSHA regulations and crane safety standards. Valid driver's license and clean driving record. Ability to travel 75-90% of the time, including overnight stays. Must pass a background check and drug screening. Must be 21 years or older. Preferred Skills in One or More Areas: Millwright work Iron work Pipefitting Electrical meters Basic machining Basic welding Basic rigging Benefits: Guaranteed minimum of 40 hours per week Competitive wages based on experience Travel per diem and expense reimbursement Comprehensive benefits package including: Health insurance Dental insurance Vision insurance Life insurance 401(K) with matching Paid time off Company-provided tools and equipment. About Morgan: For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit ************************** Disclaimer: Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $55k-87k yearly est. 5d ago
  • Barista Service Manager

    Lifestyle Construction Services

    Columbus, OH

    Team Member Title: Service Manager - Morning Ritual Team: The Goat & Morning Ritual Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection™. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift Continuous push to meet financial objectives and drive to increase sales and customer base. Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. Manages vendor communication, support equipment maintenance and repair as applicable. Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. Assists with food prep, cooking, serving or bar duties when required. Prepares employee schedules if needed and manages staff under the direction of the General Manager. Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. Coordinates and manages all on-site barista training initiatives and programs. Support initiatives at The Goat restaurant, including operational support and other duties as needed. Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. High school degree or equivalent is required. This role requires outstanding and proven customer service and experience delivery skills. One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. Excellent time management skills required. Service Managers must be able to multitask and work in a fast-paced, dynamic environment. ServSafe certification preferred. TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: Full Suite of Health Benefits Retirement Plan with Company Match Competitive PTO policy Generous parental and family leave Strong Company Culture Career Growth Opportunities Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $52k-86k yearly est. Auto-Apply 49d ago
  • Barista Service Manager

    Lifestyle Communities, Ltd. 4.2company rating

    Columbus, OH

    * Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: * In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. * Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift * Continuous push to meet financial objectives and drive to increase sales and customer base. * Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. * Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. * Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. * Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. * Manages vendor communication, support equipment maintenance and repair as applicable. * Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. * Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. * Assists with food prep, cooking, serving or bar duties when required. * Prepares employee schedules if needed and manages staff under the direction of the General Manager. * Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. * Coordinates and manages all on-site barista training initiatives and programs. * Support initiatives at The Goat restaurant, including operational support and other duties as needed. * Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: * Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. * High school degree or equivalent is required. * This role requires outstanding and proven customer service and experience delivery skills. * One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. * Excellent time management skills required. * Service Managers must be able to multitask and work in a fast-paced, dynamic environment. * ServSafe certification preferred. * TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $46k-64k yearly est. Auto-Apply 16d ago
  • Customer Experience Manager, Part Time

    Michaels 4.2company rating

    Hilliard, OH

    Store - COLUMBUS-HILLIARD, OHDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $13.00 - $16.80 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $13-16.8 hourly Auto-Apply 60d+ ago
  • Service Manager- Beer Barrel Pizza & Grill

    Good Food Restaurants 3.8company rating

    Columbus, OH

    Service Manager Goal: To enhance the guest experience by preventing stressors and continuously improving the quality of the greeting experience, timeliness of table service, efficiency of drink delivery, knowledge and courtesy of our service team, and our sales practices. We must allow our guests to come in, eat, and drink with ease. We aim to build return guests by ensuring smooth operations and a memorable and extraordinary experience. The Service Manager ensures the store's service operation is held to company standards. The performance metrics used to gauge success in this role include, but are not limited to, guest satisfaction ratings, beverage cost of goods, FOH staffing, FOH cleanliness, health and sanitation, check count growth, check average growth, and the FOH training program. Responsibilities: Hold the service team accountable for exceptional and quick service to ensure the guest experience is at the top of everyone's mind every shift in collaboration with the FOH supervisor, if applicable Responsible for keeping beverage costs at or below company goals by weekly ordering and inventory and actively using Margin Edge to track COG progress while actively adjusting your processes to align with store goals Ensure FOH staffing levels are met by actively hiring for terminations and seasonal help - complete all steps for successful onboarding and training for new hires Build relationships with your staff, be flexible with their scheduling needs, create a welcoming and enjoyable workplace, and provide praise performance feedback and developmental plans through timely evaluations to keep employee turnover to a minimum You are responsible for all FOH interpersonal staff conflicts, including call-offs, progressive disciplinary action, and terminations, while collaborating with your General Manager Build weekly FOH schedules that align with labor budgets, are fair for staff, and work with the business flow Communicate on an ongoing basis with your GM and maintenance team to flag high priority needs and follow through until the task is completed Keep cleanliness as an ongoing project with weekly and daily cleaning, identify and assign larger tasks checklists, and follow through Uphold server tip credit and dual jobs compliance Uphold standards on BB Basics - attendance, uniforms, atmosphere, and environment. 100% table touches through the dot program Communicate to the BOH manager and GM food quality issues or guest suggestions. Responsible for drive-time and carryout accuracy Ongoing training of FOH staff - G.R.A.C.E. training, GFR Rewards, developing leaders and promotions from within your team Directly oversees the Guest Service Specialist (GSS) team Responsible for maintaining all up-to-date menus, food, drink, seasonal, tabletop promotional advertisements, and current promotional and entertainment posters throughout the restaurant; responsible for ordering menu page and cover replenishment through commissary as needed Qualifications: A minimum of 3 years of supervisory or management experience Experience in a high-volume restaurant with a full-service bar Knowledge of or certification in safe food handling procedures Knowledge of or certification in safe alcohol and bar procedures Experience Leading diverse teams of people Experience training and mentoring new staff Strong judgment which can be used to set and achieve goals A positive and upbeat personality, capable of inspiring others Basic business math skills and computer literacy Work environment: This position is a full-time, 50-hour, exempt salaried position This position reports directly to the General Manager This position is 100% in-person Beer Barrel Pizza & Grill is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.
    $39k-58k yearly est. 14d ago
  • APP Manager Heart & Vascular Services

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The Manager of Advanced Practice Providers (APPs) is responsible for leadership, direction, and oversight of APPs in a specific practice area(s). The Manager of APPs leads a team of advanced practice providers (Physician Assistants, Nurse Practitioners, Certified Registered Nurse Anesthetists, Clinical Nurse Specialists, and Nurse Midwives). The Manager of APPs develops collaborative relationships with operational and clinical partners to support system initiatives. The Manager of APPs also maintains a clinical practice as part of their leadership role. **Responsibilities And Duties:** Demonstrates the OhioHealth leadership competencies by acting as a people developer, results driver and culture builder. Examples include, but are not limited to:Serving as a role model by demonstrating OhioHealth's mission, vision, and values Collaborating with leadership to strategically plan, promote, and support the role of the APP Directing top of license practice within clinical specialty Serving as a team mentor Driving work around APP engagement and satisfaction Promoting evidenced based practice and lifelong learning Driving cultural and organizational activities that support OhioHealth Recruiting, developing, and retaining skilled APPs for their respective practice area Strategically deploying resources to meet organizational needs Ensuring all regulatory, accreditation and clinical standards are met Developing goals and implement processes to support the balanced scorecard Maintaining direct oversight of specified area(s) including, but not limited to, APP clinical and performance evaluations, personnel development, and other pertinent HR tasks Developing and managing budgets for area, including participation in provider workforce planning Facilitating credentialing, onboarding and orientation Maintains a clinical practice as defined by the clinical . Direct patient care is expected to be 10% of Manager APP role. Flexibility of time allocation is based on varying needs and responsibilities. **Minimum Qualifications:** Master's Degree: NursingAPRN - Advanced Practice Registered Nurse License - State of Ohio Board of Nursing, BLS (ASHI) - Basic Life Support - American Safety and Health Institute **Additional Job Description:** The Manager of APPs possesses: + Full knowledge of all requirements of advanced practice positions: roles, requirements of practice, competencies, certifications, state and board of nursing and medicine regulations, and licensing + The ability to maintain professional relationships with hospital and system administration, APPs, physicians and other leaders + Strong clinical and operational knowledge of the practice area + Previous professional leadership experience + Effective customer service, communication, and interpersonal skills + Professionally appropriate analytic and organizational skills **Work Shift:** Variable **Scheduled Weekly Hours :** 40 **Department** RMH Cardio Apps Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $46k-57k yearly est. 10d ago
  • Service Manager

    Honda Motorsports

    Marysville, OH

    Full-time Description At Honda Marysville Motorsports we are developing New Processes to help better serve our customers. Do you have experience working specifically with automotive or motorsports service? If you appreciate the value of detail, working with customers in a timely manner, take a moment and A pply Now! Make going to work FUN AGAIN! Employee Benefits Package: TOP Level Compensation HSA / FSA Health Plan Dental / Vision Plan Short / Long Term Disability Life Insurance Company Match Retirement Paid Time Off Employee Purchase program The Performance Impact Exceptional · Team · Passion · Community Remember...a smile changes the delivery of everything. If you're ready for a new and exciting career, take the first step and reach out to us today! Responsibilities As a Service Manager, you will: Assists all customers with service needs Answering incoming phone calls with a positive attitude Operate computer and paper cataloging systems for orders Effectively communicating store specials and warranty policy information to customers Fulfill Service Technician's repair order accurately and efficiently Manage Service Department Staff Requirements Qualifications: 3-years of Automotive of Motorsports Service Manager Experience is a Big Consideration, But Not Required. Ability to read and comprehend instructions and information. High school diploma or the equivalent required. Excellent communication, supervisory, and managerial skills Ability to operate the department at a profit according to dealership guidelines. Valid driver's license with a good driving record. Performance Automotive Network is a drug-free workplace.
    $52k-86k yearly est. 60d+ ago
  • Manager - Laboratory Services

    K.A. Recruiting

    Crooksville, OH

    Need a new job? I've got great news for you. I have a Manager Laboratory Services position available north of Crooksville, Ohio! Details - Full-time - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) Requirements - BS degree - ASCP certification - Prior lab experience and knowledge - Supervisor experience needed Job Quick Facts - Oversees phlebotomy and central processing - Reports to Lab Director - Has 1 peer manager (Clinical Lab Manager) - Has 1 Phlebotomy Supervisor/Senior Tech - Must be willing to work as a Phlebot in times of high census/call-offs - Experience in a high volume lab almost a ‘must' - Experience with the corrective action process strongly recommended - Not a position for the timid of heart or anyone lacking leadership confidence Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751! REF#LM973
    $52k-86k yearly est. 5d ago

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