What is a customer service, shipping and receiving and how to become one

Key steps to become a customer service, shipping and receiving

1. Explore customer service, shipping and receiving education requirements

   Most common customer service, shipping and receiving degrees

   High School Diploma

   39.1 %

   Bachelor's

   24.5 %

   Associate

   20.9 %

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2. Start to develop specific customer service, shipping and receiving skills

   Skills	Percentages
   Customer Service	36.05%
   Shipping Receiving	8.01%
   Customer Orders	5.91%
   Inventory Control	5.37%
   Purchase Orders	4.53%

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3. Complete relevant customer service, shipping and receiving training and internships

   Accountants spend an average of 1-3 months on post-employment, on-the-job training. New customer services, shipping and receiving learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a customer service, shipping and receiving based on U.S. Bureau of Labor Statistics data and data from real customer service, shipping and receiving resumes.

4. Research customer service, shipping and receiving duties and responsibilities

   • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
   • Receive in merchandise using RF unit.
   • Start learning how to use Quickbooks.
   • Process orders through WMS using RF scanner.

5. Prepare your customer service, shipping and receiving resume

   When your background is strong enough, you can start writing your customer service, shipping and receiving resume.

   You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a customer service, shipping and receiving resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

   Choose from 10+ customizable customer service, shipping and receiving resume templates

   Build a professional customer service, shipping and receiving resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your customer service, shipping and receiving resume.
   

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6. Apply for customer service, shipping and receiving jobs

   Now it's time to start searching for a customer service, shipping and receiving job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams