Customer Service Specialist Jobs in Allouez, WI

Appanasha Pet Clinic has an opportunity for a Lead Customer Service Representative (Lead Receptionist) to join our team! (30+ hours/week) working a set schedule. Pay Range: $18.00 - $20.00/hour (based on experience) What we are looking for: The ideal candidate will excel in client service and communication, ensuring every client interaction leaves a positive and lasting impression. You must be able to handle payments, assist with financial issues, and confidently manage multiple tasks in a fast-paced environment. If you have a friendly attitude, strong organizational skills, and thrive under pressure, we'd love to have you on our team! What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Lead Customer Service Representative (CSR) focuses on client service and excellent communication. The Lead CSR is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Lead CSR must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Lead CSR will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MVP. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Train new employees using level training method. * Foster collaborative relationships with other team members and departments. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Balance the cash drawer at end of each day. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * High school diploma or equivalent. * Prior experience in customer service/reception in veterinary field required. * Demonstrated commitment to MVP core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions: will be exposed to highly emotional situations, unpleasant odors, noises and animal excrement. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Culligan Kaat's Water Conditioning Kaukauna, WI PART-TIME CUSTOMER SERVICE REPRESENTATIVE Culligan is an industry leader in water treatment that is currently looking for an experienced part-time Customer Service Representative for our WI office location. DUTIES INCLUDE: Effective and polite telephone, communication, and interpersonal skills to contact past, current, and new customers to provide support with leads to our sales and marketing department. Retail portion of walk-in customers who come in to purchase product available in-store (handling multiple forms of payments via check, credit card, or cash) Filing, billing, sorting and distributing mail and faxes. General customer service. JOB REQUIREMENTS: High School Diploma or General Education Degree (GED). Friendly and approachable attitude when greeting and assisting customers. 1-2 years of experience working in an office environment. Working knowledge of standard office equipment including computers, fax machines, and telephones. Strong organizational skills and ability to multi-task.

** The Walman Optical Company** ** Customer Service Clerk II** Green Bay, WI 54304 We are currently seeking an experienced **Customer Service Clerk**, with optical background, for our fast-paced Optical Lab located in Green Bay, WI. This is an excellent opportunity to join our team! Job Summary This position performs a variety of customer service responsibilities such as: answering telephone inquiries, entering orders, eyewear frame tracing and order tray-up. Duties: * Receive phone orders from customers in a thorough and friendly manner. * Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely. * Frame Tracing and order tray up. * Accurate and timely data entry into Digital Vision Inc. (DVI) optical manufacturing software system. * Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area. * Monitor and expedite back ordered products. Communicate delays in filling order to customer. * Receive and establish procedures for new products and file and organize product information. * Perform other duties as assigned. Experience/Qualifications: * High School Diploma, GED or equivalent; plus two (2) years of relevant work experience * Previous background should include optical knowledge…retail or wholesale experience * Ophthalmic and/or Digital Vision Inc. (DVI) optical manufacturing software experience preferred * Good organizational and communication skills * Ability to perform all clerical and computer functions in support of the lab operations as well as support of sales and marketing efforts * Must be highly detail-oriented with the ability to meet and maintain deadlines * Accurate Data entry skills * Must be able to lift and/or move up to 25 pounds Benefits: * Competitive Salary * Medical Insurance * Dental Insurance * Life Insurance * LTD * PTO * 401(k) with company match If you are interested in becoming part of the Walman Team please apply online today. *The **Walman Optical Company** is a successful and diversified business serving the ophthalmic community since 1915. We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry. Our core values respect our employees' worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth.* The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13 per hour Salary Range: 7.25 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.

We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps. You belong here. See why you will love working at NWTC. Department: Enrollment Services, Sturgeon Bay Reports To: Regional Manager FLSA Status: Non-Exempt Amount of Travel Required: 1-2 times per month Salary Grade: C Positions Supervised: None Job Profile #: JC100322 LOCATION: Sturgeon Bay STANDARD HOURS: 37.5 Hours per week; Typical hours Monday-Thursday 8:30 a.m. - 4:30 p.m. and Friday 8:00 a.m. - 4:00 p.m.; Flexibility required to include other evening and/or weekend hours, as necessary. PAY RANGE: $22.90 - $24.69 per hour *Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity. POSITION SUMMARY Interact with customers to provide information in response to inquiries about the College, enrollment, student finance, financial aid, appointments, etc. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the . Essential Functions Statement(s) Serve as the first point of contact to greet internal and external customers, in an appropriate manner utilizing various modalities and referring to other departments as necessary. Serve as liaison with Green Bay bookstore and assist with ordering or notifying of needed inventory. Stock the bookstore as needed. Serve as a liaison with Green Bay Career Services to administer Career Assessments and support student Career Development. Manage the Sturgeon Bay Admissions and Prospect Tracking spreadsheets completing all necessary student follow up and routinely analyzing and sharing relevant data with the Sturgeon Bay team. Collaborate with a variety of departments including recruitment, advising, support services, admissions and learning by attending virtual meetings and implementing outcomes appropriately. Attend, participate, and facilitate internal and external events, activities, committees and meetings. Collaborate with faculty and staff to create and maintain social media materials to promote events, programs and the campus. Maintain NWTC brand guidelines and work with the central social media team. Assist students in establishing and navigating a self-service account, understanding program requirements, applying to a program, paying for services and understanding the financial aid process with required documentation and scholarships. Create student accounts, enroll students and update student information as needed. Assist and troubleshoot basic student technology issues. Contribute to a positive student experience by participating in recruitment and retention activities including tours and shadows and resource fairs, maintaining Shared Harvest resources, and connecting students with internal and external resource partners. POSITION QUALIFICATIONS Competency Statement(s) Values - Demonstrate behaviors and action that support the College's values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics. Student Success - Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type. Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Communication, Oral - Ability to communicate effectively with others using the spoken word. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Flexibility - Ability to adjust to changes as necessary. Friendly - Ability to exhibit a cheerful demeanor toward others. Interpersonal - Ability to get along well with a variety of personalities and individuals. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Problem Solving - Ability to find a solution for or to deal proactively with work related-related problems. SKILLS & ABILITIES Education: Associates Degree Experience: Two years related experience. **An equivalent combination of education and work experience may be considered. Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff. *NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing. Computer Skills Microsoft Office Suite, OneNote, Instant Messaging, electronic calendar system and data management system. Other Requirements Ability to type 30 words per minute with 95 percent accuracy. PHYSICAL DEMANDS Physical Demands Lift/Carry Stand O (Occasionally) Walk O (Occasionally) Sit C (Consistently) Handling / Fingering C (Consistently) Reach Outward O (Occasionally) Reach Above Shoulder O (Occasionally) Climb N (Not Applicable) Crawl N (Not Applicable) Squat or Kneel O (Occasionally) Bend O (Occasionally) 10 lbs or less O (Occasionally) 11-20 lbs O (Occasionally) 21-50 lbs N (Not Applicable) 51-100 lbs N (Not Applicable) Over 100 lbs N (Not Applicable) Push/Pull 12 lbs or less O (Occasionally) 13-25 lbs O (Occasionally) 26-40 lbs O (Occasionally) 41-100 lbs N (Not Applicable) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) The College has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at ************************* or ************. Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, (“each a protected class”). Inquiries regarding the College's nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at ************** or ***************.

The Customer Service specialist is responsible for providing service to customers through timely and accurate entry of customer sales orders always working to meet the customer's requirements while verifying items, pricing, delivery dates, applying miscellaneous charges, and ensuring proper invoicing. Use of exceptional problem solving skills to resolve issues such as order shortages, delivery issues, and pricing discrepancies. They research and resolve, customer needs, using root cause analysis to prevent re-occurrence and provide work back up when team members are out of the office.

**STANDARD HOURS:** 37.5 Hours per week; Typical hours Monday-Thursday 8:30 a.m. - 4:30 p.m. and Friday 8:00 a.m. - 4:00 p.m.; Flexibility required to include other evening and/or weekend hours, as necessary. **PAY RANGE:** $22.90 - $24.69 per hour **Salaries/Wages for all finalists (internal and external) will be placed **within the range** based upon education, experiences, current wages, and internal equity.* **POSITION SUMMARY** Interact with customers to provide information in response to inquiries about the College, enrollment, student finance, financial aid, appointments, etc. **ESSENTIAL FUNCTIONS** **Reasonable Accommodations Statement** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description. **Essential Functions Statement(s)** * Serve as the first point of contact to greet internal and external customers, in an appropriate manner utilizing various modalities and referring to other departments as necessary. * Serve as liaison with Green Bay bookstore and assist with ordering or notifying of needed inventory. Stock the bookstore as needed. Serve as a liaison with Green Bay Career Services to administer Career Assessments and support student Career Development. * Manage the Sturgeon Bay Admissions and Prospect Tracking spreadsheets completing all necessary student follow up and routinely analyzing and sharing relevant data with the Sturgeon Bay team. * Collaborate with a variety of departments including recruitment, advising, support services, admissions and learning by attending virtual meetings and implementing outcomes appropriately. * Attend, participate, and facilitate internal and external events, activities, committees and meetings. * Collaborate with faculty and staff to create and maintain social media materials to promote events, programs and the campus. Maintain NWTC brand guidelines and work with the central social media team. * Assist students in establishing and navigating a self-service account, understanding program requirements, applying to a program, paying for services and understanding the financial aid process with required documentation and scholarships. Create student accounts, enroll students and update student information as needed. * Assist and troubleshoot basic student technology issues. * Contribute to a positive student experience by participating in recruitment and retention activities including tours and shadows and resource fairs, maintaining Shared Harvest resources, and connecting students with internal and external resource partners. **POSITION QUALIFICATIONS** **Competency Statement(s)** * Values - Demonstrate behaviors and action that support the College's values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics. * Student Success - Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. * Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type. * Accuracy - Ability to perform work accurately and thoroughly. * Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Customer Oriented - Ability to take care of the customers' needs while following company procedures. * Flexibility - Ability to adjust to changes as necessary. * Friendly - Ability to exhibit a cheerful demeanor toward others. * Interpersonal - Ability to get along well with a variety of personalities and individuals. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Problem Solving - Ability to find a solution for or to deal proactively with work related-related problems. **SKILLS & ABILITIES** **Education:** Associates Degree **Experience:** Two years related experience. ***An equivalent combination of education and work experience may be considered.* **Cultural Competence**: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff. *NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing. **Computer Skills** Microsoft Office Suite, OneNote, Instant Messaging, electronic calendar system and data management system. **Other Requirements** Ability to type 30 words per minute with 95 percent accuracy. **PHYSICAL DEMANDS** **Physical Demands** **Lift/Carry** Stand O (Occasionally) Walk O (Occasionally) Sit C (Consistently) Handling / Fingering C (Consistently) Reach Outward O (Occasionally) Reach Above Shoulder O (Occasionally) Climb N (Not Applicable) Crawl N (Not Applicable) Squat or Kneel O (Occasionally) Bend O (Occasionally) 10 lbs or less O (Occasionally) 11-20 lbs O (Occasionally) 21-50 lbs N (Not Applicable) 51-100 lbs N (Not Applicable) Over 100 lbs N (Not Applicable) **Push/Pull** 12 lbs or less O (Occasionally) 13-25 lbs O (Occasionally) 26-40 lbs O (Occasionally) 41-100 lbs N (Not Applicable) **N (Not Applicable)** Activity is not applicable to this occupation. **O (Occasionally)** Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) **F (Frequently)** Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) **C (Constantly)** Occupation requires this activity more than 66% of the time (5.5+ hrs/day) NWTC recognizes that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed on the job opening, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please apply to the positions you feel suit you best and keep track of both your progress in the selection process, and any new postings that might interest you! Students choose NWTC to get high quality, affordable education to prepare for rewarding careers or to start their bachelor's degrees. Nearly 95 percent of our grads have careers within six months of graduation; 78.8 percent of those grads are employed in their career fields. Plus, hundreds of graduates continue their education through NWTC's transfer agreements with 40 other colleges/universities. For over 100 years, NWTC has pioneered programming to meet the needs of students and the community. The College provides education and training that enable students to gain real world experience for family-sustaining jobs and a solid start on their bachelor's degrees. NWTC is in constant contact with employers to ensure we are producing highly-skilled graduates for the workforce. When it comes to student success, NWTC has set the standard for the state's technical colleges. In 2010, NWTC was the first college in Wisconsin to join Achieving the Dream, a nonprofit dedicated to helping community college students succeed. Under the leadership of our president, Dr. Rafn, student success has become the center of our work. As a result, NWTC has been named a Leader College by Achieving the Dream for student success initiatives and one of four finalists for the AACC Awards of Excellence in the Student Success category. In 2017, the College was selected to join Frontier Set, a diverse group of high-performing, high-potential postsecondary institutions identified by the

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Qualifications Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish

**Job Details** Entry Warehouse 3 - Green Bay, WI Full Time 2 Year Degree Day **Description** The Customer Service Specialist will be responsible for ensuring our customers have an excellent experience when communicating with Eillien's. This position will be the first line of communication with our customers and handle day-to-day transactions such as new order entry, order status tracking and communication, pricing, credits, and invoicing. They will also be involved in providing support to the sales team, such as monitoring and coordinating special projects, sample requests and communicating with cross-functional teams regarding unique or critical orders. **Essential Functions** * Responsible for processing orders accurately, timely, and communicating both internally and externally throughout the process to resolve any potential issues or discrepancies. * Provide support and guidance for customer related issues by answering customer questions and escalate more complex questions to respective Account Manager if needed. * Research and understand credits, deductions, and chargebacks from customers and provide guidance to internal teams to minimize future issues. * Complete and communicate necessary customer forms or portals for new items, price changes, and other item maintenance. **Qualifications** **Competencies** * Possess the ability to communicate effectively and with outstanding professionalism with both internal and external teams, primarily via email and phone. * Must be self-motivated with the continued desire to learn and find ways for improvement. * Must have strong organizational skills with the ability to prioritize multiple tasks throughout the day and week. **Supervisory Responsibility** This position has no supervisory responsibilities. **Work Environment** The work environment varies between the office, production plant, and warehouses. At times while in the plant you may be exposed to allergens, powered equipment, and loud noises. **Physical Demands** While performing the duties of this job, the employee is regularly required to talk, and hear. The employee must be able to sit for the duration of the shift, lift up to 25 pounds daily, bend, twist, stand and work on a computer daily. **Position Type/Expected Hours of Work** This is a full-time position. Occasional Friday or weekend work may be required as job duties demand. **Travel** Travel may be necessary at times during key customer meetings, but would be minimal. **Education, Skills, and Experience** * Minimum of an Associate's Degree in Business, Customer Service, or related field is desired, however, will consider relevant years of experience in lieu of education * Minimum of 5 years of recent customer service, management, and/or sales experience is required * Intermediate knowledge of Microsoft Excel, Word, Power Point is required * Previous experience in the food industry is strongly desired, but not required **EEO Statement** Eillien's Candies, Inc. is committed to a policy of equal opportunity for all employees. It is the Company's policy to seek and employ the best qualified personnel in all positions, to provide equal opportunity for advancement to all employees, including upgrading, promoting and training, and to administer these activities in a manner which will not discriminate against or give preference to any person because of race, color, religion, age, sex, national origin, disability, ancestry, sexual orientation, military status, marital status, arrest or conviction record or any other discriminatory basis prohibited by state or federal law. **Other Duties** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.

**DUTIES AND ACCOUNTABILITIES:** * Deliver positive customer experience by focusing on excellence in communication, process, and compliance. * Anticipate, identify, manage and proactively work to seek Lean Process solutions for potential problems. * Review customer orders for accuracy to ensure information is accurate for billing and account requirements. * Educate and collaborate with customers to utilize the Customer Portal to be able to access information on demand. * Communicate client change needs promptly and effectively. * Maintain a ‘solutions-focused' approach with a proactive, high sense of urgency in all regards. * Ensure order processing and shipping requirements and timelines are achieved. * Demonstrate ability to work in and master multiple internal and customer systems. * Occasionally attend and or participate in customer presentations when required. * Assist sales and site staff when workload and opportunity allow. * Perform other duties as assigned or requested by management. **REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:** * Strong computer skills utilizing Microsoft Excel, Word, Access, and Outlook. * Excellent written and verbal communication skills. * Positive and professional customer service-oriented attitude. * Experience working with customers in a relationship-building environment detail and deadline-driven. * Organized with the ability to prioritize multiple tasks to ensure completion. * Independent starter with the ability to seek out improvements. * Core values are essential to a safe, productive, and enjoyable working environment. * Be a positive team player accepting of change. * See beyond your role. Seek change for improvement. Be accountable and take ownership for mistakes. * Bi-lingual speaking capabilities are a plus. * Ability and willingness to travel less than 10% **PREFERRED EDUCATION AND EXPERIENCE:** * Two years' experience in a warehousing/distribution environment. * High School Education. #LI-AP1 **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications**

Job Type: Regular Become a part-time HP Customer Sales Representative! **$500 Sign-On Bonus Information, Below!** Pay: Starting at $19.00/hr Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide Sign-On Bonus Earn $500 sign-on bonus Employee must be active for 60 days and employed on the program at the time of payout to qualify Bonus program and eligibility requirements are subject to change or end at any time I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Job Details APPLETON, WI $18.00 - $20.00 HourlyDescription Renewal by Andersen, your premier window and door replacement company, is united by the common goal of making a difference in the lives of our homeowners, our colleagues, our families, and in the communities, we serve. The Customer Concierge role will focus on providing excellent customer service to Renewal by Andersen homeowners while aiding them along their home improvement journey. They are the point of contact for homeowners regarding their window/door installation and will facilitate the project along. KEY RESPONSIBILITIES: Assist current customers with issues related to their window replacement projects Work closely with the production team to ensure each customer has their project installed to their liking Schedule product installations Ensure customers have a positive experience buying their new windows and doors Build concrete relationships with homeowners Input project information to database Update customer files KNOWLEDGE, SKILLS, AND EXPERIENCE: 2+ years Customer Service experience Excellent interpersonal skills Data entry skills Strong competence in Microsoft Office High attention to detail Ability to organize simultaneous tasks Qualifications BENEFITS: Full medical, dental, life and disability insurance plans Company matched 401K Generous paid vacation and holidays Paid training Bonus program The newest technology such as laptops, smart phones and tablets that will help you reach your earning goals easier

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned. Ensures timely customer specific material setup and proactively manages proofing and material validation timelines for assigned account(s) Receives and responds to requested material specification changes and processes appropriate actions Submits project changes through internal operating systems as needed Ensures timely order entry and proactively manages order timelines for assigned account(s) Proactively monitors open projects & orders to advise key stakeholders of possible lead time challenges Receives and responds to customer complaints and processes appropriate corrective action Supports pricing requests Monitors product inventory to assure availability for production and/or distribution to customer; works with management on disposition of aging inventory Prepares purchase orders for outside materials Prepares and reviews required business reports Helps to monitor the team's overall workload to level load as needed Helps to identify and share best practices Supports continuous improvement initiatives Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives Education & Experience Requirements: High school diploma or equivalent required Minimum of 2 years of relevant experience required Prior display, graphic, and/or contract packaging industry experience preferred Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint Knowledge, Skills & Abilities: Ability to design, implement and execute CRM business processes and associated applications Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: Primarily works in an office environment with occasional time spent in a production and/or warehouse setting Position may be based at Menasha Packaging site or customer location #LI-HM1 #MPC Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Customer Service Specialist Are you looking for a role where every day brings new and meaningful interactions? Do you want to be part of a team that values and recognizes your hard work? Welcome to Focus Property Management, where your contributions make a real impact on our residents and team! Who We Are: At Focus Property Management, we believe in transforming the property management industry. Since our inception in 2019, we've grown by an incredible 1920%, thanks to our dedicated team of hard-working, motivated individuals. Our mission is simple: to improve our residents' lives and provide them with a place they are proud to call home. Why You'll Love Working With Us: Innovative Environment: We empower our team to think outside the box and disrupt the norm Supportive Culture: We trust our team and promote autonomy, avoiding micromanagement. Career Growth: We invest in your development, offering training in personal finance and real estate investing. About the Role: Position: Customer Service Specialist Reports to: Service Tech Leader Compensation: TBD; Based on experience Location: Office in Kaukauna Benefits: Health, Dental, Vision, Short Term Disability, Accident, and Life Insurance Paid Time Off Company Events Flexible Monday - Friday Work Schedule (7:30am-3:30am, 8am-4pm, or 8:30am-4:30pm) Full Time Hours (40/week) Hands-on Job Training Free Coaching and Development in Personal Finance and Real Estate Investing after Probationary Period Who You Are: Master Multi-tasker: You juggle tasks with a positive attitude. Excellent Communicator: Your written and verbal skills are top-notch. Organized & Driven: You thrive on staying organized and aim for greatness. Brave & Helpful: You assist residents and provide constructive feedback. What You'll Do: Resident Coordination: Guide future residents through move-in procedures, answering their questions. Effective Communication: Use phone, email, and text to connect with residents. Service Culture Building: Create “wow” moments for those we serve. AppFolio Management: Use our system to send necessary information to our residents and keep them informed. Resident Inquiries: Respond positively and professionally to all inquiries. Praises & Complaints: Help receive praises for the team and address resident complaints. Problem-Solving: Diffuse situations and find solutions. What You've Achieved: Communication Skills: Clear verbal and written interaction with customers and colleagues. Organizational Skills: Keep accurate records and find information quickly. Time Management: Prioritize and complete a variety of tasks efficiently.

Looking for a role to begin your career in the accounting and finance space? Palmer Group has a role for you! We have been asked to assist in the search for a Customer Service Representative - Finance Department. In this position, you will assist in managing administrative and financial operations in the finance department. This includes managing accounts payable, accounts receivable, and any account issues regarding billing. This opportunity is an outstanding way to get your foot in the door with a highly reputable local organization who has a history of promoting internal growth. Responsibilities: Uphold internal controls and regulatory compliance for precise and reliable financial processes Collaborate with various teams to identify areas for process enhancement and help implement top practices Assist in creating and updating training materials and documentation for finance operations tasks Participate in departmental projects to help meet goals and objectives Requirements: High school diploma Work Model: Hybrid Monday - Friday 8:00 AM - 4:30 PM Interested and qualified candidates can contact Joe Collard at ************** or email Joe at ***************************.

Please check out these self-help options to see if the answer you need is already available: Click here to read the most common questions and answers about JBS. Membership Frequently Asked Questions. Donation Questions and Answers Download an Employment Application If you aren't finding the answers you're looking for, contact our Customer Service team. Please use the email form below with as much detail as possible so we can better serve you! **Feel free to call us!** or at 8am - 5pm CST weekdays. We're closed on major holidays. **Mailing Address** The John Birch Society 770 N Westhill Blvd Appleton, WI 54914 **Send a Message to JBS**

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY The Reservationist position is responsible for providing exceptional service while making reservations for leisure, corporate, and group travelers. The Reservationist will work closely with all departments as a cohesive team to maximize revenue and Guest satisfaction and to develop future and repeat business opportunities. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Answering reservation calls for the hotel. Entering reservation information into the hotels property management system, the restaurants reservation system, and/or the spas management system. Checking department e-mail and responding accordingly. Communicating guest preferences and any pertinent information to the effected department quickly and clearly. Reviewing and monitoring online reservations booked to ensure accuracy. Providing clear description of hotel features and amenities. Maintaining brand quality standards for phone verbiage and etiquette. Monitor and analyze Rooms Inventory maximizing occupancy and increase average rate. This may include monitoring and inputting Airline Crew and Group Blocks, room assignments, determining cut off dates, Rate Restrictions and out of order rooms. Coordinate with all Front Office shifts to ensure guest satisfaction and efficiency. Process and handle group rooming lists, reservations, and employee reservation requests by inputting data into the reservations system and credit approval for guests. Ensure accuracy, efficiency in processing information timely and accurately. Total responsibility of room placement accuracy for guests and VIPs coordination according to guidelines set by Front office Manager, General Manager and Contracts. Communicate with sales and front office departments to coordinate and monitor guest room blocks and special reservation needs. As necessary on shift, perform all guest service agent functions including but not limited to checking in/out of hotel guests, resolving complaints and reporting adjustments upon occurrence, answer questions regarding hotel facilities, PBX duties, etc. Must be able to consistently report to work on time as scheduled and be prepared to work as scheduled. Flexible and weekends are a must. Assist office in any other administrative duties as needed such as filing and sending faxes. Maintain an open line of communication between guests, employees, and management. KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable High School diploma or equivalent required. At least 2 to 3 years of progressive experience in a hotel or a related field required. Preferable prior reservations experience and Hotel experience. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must be able to multitask. PHYSICAL DEMANDS Flexible and long hours sometimes required. Light work -Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to sit or stand during entire shift. Benefits 401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. Other details Pay Type Hourly Min Hiring Rate $16.00 Max Hiring Rate $17.00

Req #5243 **Job Description** Posted Monday, March 11, 2024 at 5:00 PM | Expired Friday, April 12, 2024 at 3:59 PM The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations. * Receive and process payments. * Update lot (vehicle) notes in the system. * Answer multi-line telephone in a professional manner. * Face to face customer interaction. * Use company resources to gather information and offer solutions to meet customer needs. * Contact clients to obtain vehicle pick-up information. * File documents according to criteria. * Process mail incoming and outgoing per criteria. * Read and interpret various reports and documents. * Proper completion of sale documents. * Other duties as assigned. **Required Skills & Experience:** * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed **Job Details** Job Family USA/CAN Field Pay Type Hourly Scan this QR code and apply! Appleton, WI, USA For more information, refer to .

We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps. You belong here. See why you will love working at NWTC. Department: Enrollment Services Reports To: Manager, Customer Contact Salary Grade: PC Workday Job Profile # JC100444 LOCATION: Green Bay STANDARD HOURS: 24 hours per week; Availability to work afternoon and evening hours until 6:00 p.m. Monday-Thursday, and until 4:00 p.m. on Fridays. Position requires flexibility to work other Pay range: $16.36 - $18.67 per hour *Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity. POSITION SUMMARY This position is responsible for providing clear communication and support to customers, while ensuring the customer has a high-quality experience. Employee will possess knowledge of and educate students and customers on all aspects of Enrollment Services and the College specifically admissions, enrollment, student finance, and financial aid. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the . Essential Functions Statement(s) Serve as the first point of contact to greet internal and external customers in an appropriate manner using various modalities. Create student accounts and update student information in applicable information systems. Assist students in accessing and navigating their self-service portal, applying to a program, understanding admission program requirements, scheduling appointments, enrolling for courses, etc. Assist students in understanding the financial aid process and completing required documentation as well as analyzing accounts to determine charges for services, collect payment, arrange for billing, etc. Utilize resources and internal systems to resolve customer inquiries. Use coaching framework to assess student and customer needs, offer clear communication of resources and processes, and engage in dialogue to ensure customer understanding of action plan or referrals to other departments as deemed necessary. Provide additional support to Enrollment Services department deemed necessary for student success. POSITION QUALIFICATIONS Competency Statements (s) Values - Demonstrate behaviors and action that support the College's values - Customer Focus, Everyone has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics. Student Success - Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type. Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Communication, Oral - Ability to communicate effectively with others using the spoken word. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Flexibility - Ability to adjust to changes as necessary. Friendly - Ability to exhibit a cheerful demeanor toward others. Interpersonal - Ability to get along well with a variety of personalities and individuals. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Problem Solving - Ability to find a solution for or to deal proactively with work related-related problems. Tactful - Ability to show consideration for and maintain good relations with others. Working Under Pressure - Ability to complete assigned tasks under stressful situations. SKILLS & ABILITIES Education: Associates Degree Experience: Two years related experience **An equivalent combination of education and work experience may be considered Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff. *NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing. Computer Skills: Microsoft Office Suite, OneNote, Instant Messaging, electronic calendar system and data management system (PeopleSoft preferred) PHYSICAL DEMANDS Physical Demands Lift/Carry Stand O (Occasionally) Walk O (Occasionally) Sit C (Consistently) Handling / Fingering C (Consistently) Reach Outward O (Occasionally) Reach Above Shoulder O (Occasionally) Climb N (Not Applicable) Crawl N (Not Applicable) Squat or Kneel O (Occasionally) Bend O (Occasionally) 10 lbs or less O (Occasionally) 11-20 lbs O (Occasionally) 21-50 lbs N (Not Applicable) 51-100 lbs N (Not Applicable) Over 100 lbs N (Not Applicable) Push/Pull 12 lbs or less O (Occasionally) 13-25 lbs O (Occasionally) 26-40 lbs O (Occasionally) 41-100 lbs N (Not Applicable) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) The College has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at ************************* or ************. Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, (“each a protected class”). Inquiries regarding the College's nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at ************** or ***************.