Customer service specialist jobs in Arlington, TX

We've been featured on the INC 5000 for SIX consecutive years (2020-2025) and we're chasing #7 this year! At Aloha, we're revolutionizing how healthcare practices engage with their patients using AI. Our platform transforms outdated workflows into seamless, personalized, and efficient experiences, freeing up providers to do what they do best: care for patients. Check out our products HERE We're planning to keep the momentum going and are gearing up for our biggest growth spurt yet. Are you ready to join us? CLICK HERE to Meet our Team! About the Role We're looking for a detail-oriented and proactive Onboarding Data Entry Specialist to support our rapidly growing client base. You'll play a vital role in ensuring the smooth onboarding of new customers by partnering with our Launch team to prepare, update, and finalize client setups before and after launch calls. What You'll Do Create and edit client forms, ensuring timely updates and adherence to client needs Complete initial account setup tasks and ensure all required onboarding steps are finalized before launch Update and optimize campaigns to streamline activation during the client launch process Collect, upload, and maintain client-submitted forms, ensuring accuracy and proper configuration Configure after-hours call attendants, including AI-generated voicemail recordings and related settings Set up and activate webchat features for client websites and portals Build and implement custom referral schedulers, ensuring proper integration with referral settings - Work with launchers to update client scheduling settings and needs, ensuring proper integration with platforms Execute SEO setup, including configuration, review, and finalization for client visibility and performance Edit and manage client form submissions post-launch, ensuring timely updates and adherence to client needs Provide backup support for Launchers, stepping in to maintain continuity and client satisfaction as needed Assist with ad hoc tasks and one-off client projects to ensure smooth onboarding and exceptional service delivery What You Bring A proactive, solution-oriented mindset Ability to thrive in a fast-paced, ever-evolving environment Strong organizational skills and accountability Clear, empathetic communication style Passion for delivering client success and support SEO/web opitmization background would be ideal Why you'll love it here Free on-site chiropractor 4 company-provided lunches per week Regular team outings and bonding events (Our most recent company party included a private Snoop Dogg concert!) Employer-paid Medical, Dental, and Vision insurance 401(k) matching up to 4% Flexible vacation and paid time off Employer-issued stock 2.5% raise every 6 months Why this may not be the place for you: The term "Badass" offends you. We have a lot of badasses here at Aloha and are looking to add more. You need a 50-step 90-day onboarding plan. Failure will happen here, how will you grow from it? If you're looking for an "easy job." While working here can be both financially and physically rewarding (see above), it definitely isn't easy. We strive to be the best in the space, which requires the best version of yourself every day. ✨ Want to Stand Out? Email ************************ with 3 reasons why you're a great fit. Aloha is an Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees.

Direct Hire Opportunity with a great organization! Onsite opportunity in Dallas with hybrid remote potential in the future based on performance Opportunity to earn bonuses on a monthly basis based on performance after training Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts Start date - November 24th Responsibilities: Handle full care coordination for members and maintain close communication to educate members on how their benefits work Assist members with finding a provider in network for surgeries Assist with scheduling procedures Handle inbound and outbound calls Send referrals Confirm appointments with patients and provider offices Taking information from members and logging this correctly into the CRM system Assist with booking travel Coordinate follow up appointments Call provider offices to request medical records Qualifications: Bachelor's or Associate's Degree required Exceptional customer service skills Ability to commute to and work in the Dallas office daily Ability to work in a fast paced environment Empathetic Preferred Qualifications: Healthcare experience

We're working with our client on a 12+ month contract Customer Service Representative opportunity in the automotive industry. The role involves supporting customers through phone, email, and fax with account updates, billing inquiries, and document requests. Position: CSR (12+ Month Contract) Location: Fort Worth, TX 76177 Schedule: ONSITE | Mon-Fri | 10am-7pm Compensation: $18+/hr (depending on experience) Responsibilities: Maintain and update customer records with current contact information and accurate notes regarding interactions and assistance provided. Handle payment collections on active and closed accounts through various channels, including phone transactions and mailed correspondence. Outstanding balances may result from missed payments, end-of-lease costs (such as mileage, condition, or taxes), repossession deficiencies, or insurance settlements. Work with customers to establish and confirm repayment arrangements, ensuring timely follow-up when additional action or renewal of arrangements is needed. Deliver high-quality service by managing inbound calls from clients and internal partners while maintaining professionalism and phone etiquette. Oversee a portfolio of accounts, ensuring all follow-up actions, documentation, and updates are accurately maintained. Utilize investigative tools to locate customers or assets when contact attempts are unsuccessful and coordinate repossession actions as necessary. Partner with other departments and third parties to resolve escalated issues and ensure customer concerns are addressed promptly. Contribute suggestions for improving procedures, training materials, and workflow efficiency. Uphold organizational policies, compliance regulations, and confidentiality standards. Qualifications: High school diploma or GED required; bachelor's degree preferred. 1-2 years of experience in customer service or collections preferred. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Summary: The Intersect Group is seeking an experience Customer Support agent for our direct healthcare client, where you will join an award-winning team. The Call Center Specialist is the primary point of customer-facing contact to receive and respond to general telephone/email/live chat inquiries from all stakeholders regarding the 340B Drug Pricing Program products and services. The individual must be a self-learner that has a firm understanding and commitment to providing exceptional customer service to both internal and external customers. Responsibilities: Provide issue resolution around compliance and federal regulated policies on the 340B Drug Pricing Program. Provide accurate product and service information for customers by researching multiple databases for resolution, and demonstrating attention to detail. Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon. Log and document all calls/emails/voicemail and live chat data in CRM application (Salesforce). Other Responsibilities may include but are not limited to supporting both incoming calls as normally received, but supporting out-going calls associated with a specific campaign or customer facing activity. Constantly meet established productivity, and quality standards Process “after-call” work including callbacks, and routing of calls for more complex inquiries. Communicate and coordinate with internal staff, business/government partners, healthcare entities and other stakeholders, and resolve issues in a timely manner. Accuracy and Quality will be measured on an individual and team basis. Each Specialist is expected to meet and maintain the Quality Assurance (QA) threshold goal that will be established annually. Requirements: Two years or more of inbound call center customer service experience. Knowledge of healthcare products/service, including the 340B Program, and pharmacy background preferred but not required Post-secondary education preferred Ability to communicate effectively to groups both verbally and written Strong ability to retain information and instructions, including the ability to apply the information and instructions to new tasks that may be assigned

IT Service Desk Analyst CornerStone Technology Talent Services is seeking adaptable and service-oriented individuals for long-term contract-to-hire opportunities as IT Service Desk Analysts. These roles are ideal for candidates who bring a strong technical foundation, thrive in a fast-paced support environment, and are looking to grow within a forward-thinking technology team. As a member of the Desktop Engineering team, you'll be exposed to multiple areas of enterprise IT support. You'll handle real-time troubleshooting, user support, and infrastructure triage across a wide range of technologies used by enterprise environments. Key Responsibilities: Respond to and resolve incoming support requests related to Windows desktop/laptop systems Perform hardware diagnostics, application support, and incident triage across Microsoft Office, Exchange, and other enterprise platforms Troubleshoot Active Directory issues, including group policies and user permissions Use enterprise tools to support endpoint management, system imaging, and deployments Provide first-tier support for network and telecommunications issues Collaborate with internal IT teams to escalate and resolve more complex technical challenges Maintain detailed documentation and follow standard operating procedures Requirements: Minimum of 6 months of experience working in a 24/7 IT service desk or IT support call center environment Strong communication skills with a customer-first approach to technical support Solid foundational understanding of Windows operating systems, Office 365, and networking basics Ability to work flexible shifts including evenings, overnights, weekends, and holidays Experience with EPIC software is preferred but not required Reliability and independence, especially during overnight shifts where self-direction is essential Why Work with CornerStone TTS: At CornerStone TTS, we focus on more than filling roles-we deliver alignment between skilled professionals and the technical environments where they can thrive. Our team understands the nuances of technology staffing and works closely with both talent and clients to ensure successful long-term placements. If you're looking to expand your career in IT support and want to be part of a team that values capability, consistency, and growth, we'd like to connect.

Our Customer Service Specialists' primary responsibility is to assist our clients in getting to and from their event destination according to their budget and itinerary. This position will mostly manage incoming calls in a professional, efficient, and friendly manner. Key characteristics for success include strong organizational, telephone etiquette, and customer service skills. This individual must also manage multiple tasks and projects at once. This individual should demonstrate a desire to learn and grow and offer ideas and suggestions to streamline event processes. Responsibilities: Field customer inquiries, concerns, and requests in a professional and timely manner via phone calls (25+ daily) Provide exceptional customer service and professionalism when interacting with guests, partners, clients, and peers. Work with guests, as needed, to identify specific needs and expectations. Ability to de-escalate and deal with complaints/negative feedback Maintain continuous knowledge of events and partnerships Investigate and resolve specific issues related to guests; identify and escalate priority issues; and route calls to the appropriate resources. Active participation in all training and office-wide meetings. Support event teams with projects, needs, and responsibilities, as necessary. Work with all event teams in assisting guests by asking questions to provide the best customer service experience. Other general administrative duties (e.g., order processing, data entry, new- hire phone training etc.) as assigned. Participate in event training to prepare for go-live date. Must be willing to work collaboratively as part of a team. Qualifications: High school diploma or equivalent Experience in a customer service position (minimum of 2+ years) preferably in sports and/or travel and hospitality industry. Exceptional interpersonal skills - a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills. Passion for helping others and a strong ability to express empathy, remain calm, cool, and collected with demanding customers always Attention to detail, accurate data entry and typing skills Ability to multi-task within a high-pressure environment Continually strive for self-development and discovering better means of accomplishing both personal and professional goals. Ability to work weekends and extended hours during seasonal busy periods as needed. Travel: This position does not require travel but could offer different opportunities outside the Dallas Office. Preferred Skill: Bilingual TKO unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices. TKO is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

E.S. Kluft & Company The Standard of Luxury and Comfort Grand Prairie, Texas We're seeking highly qualified, collaborative, professional, knowledgeable, and results-driven Customer Service Representative to support our growing mattress manufacturing company. Future employees will have the opportunity to join Health, Vision, Dental, and Life Insurance on the first of the month following date of hire. We offer 10 holidays, vacation, sick pay, and 401k employer match. E.S. Kluft & Company is known for a long story of building only the best mattress in the U.S.! We are the company of choice for luxurious high-quality mattresses and want to be the employer of choice for your next career employment opportunity. JOB SUMMARY: The Customer Service Representative is responsible for providing effective customer service for all customers and assist in processing orders, RGA's, warranty claims and respond to product related questions. Works with Production, Sales and Accounting personnel to provide excellent customer service and resolve customer issues. MAIN DUTIES & RESPONSIBILITIES Provides excellent quality service that meets or exceeds the needs of our customers by timely responding to customer questions and resolving issues that may develop. Responds to customer inquiries in a positive manner. Researches customer issues and interfaces with Production, Sales and Accounting personnel to resolve any and all problems that may occur. Tracks all issue, errors and returns and ensures all issues, errors, and returns are completely closed or resolved. Processes Electronic Data Interchange (EDI) orders from customers. Assists with Returns and Warranty processes as required. Assists with answering incoming calls within the company as may be required. Assists Customer Service Manager with special projects as required. KPIs Maintain excellent customer relations and timely resolve issues. DIRECT REPORTS None QUALIFICATIONS At least 3 years Customer Service experience preferably within an order entry or order fulfillment role in the manufacturing industry. Experience with Customer Returns and Warranty Professional and effective communication skills (verbal and written). Ability to organize work and achieve daily tasks High school graduate Computer literate (Microsoft Office: Word, Excel, Email, etc.) Ability to perform general math calculations Self-motivated and able to work with little supervision. WORK PLACE & TRAVEL Travel not required.

Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "San Antonio, TX" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management

Job Type: Full-time Pay: From $17.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Vision insurance As a Customer Service Representative, you will be the friendly, professional voice helping customers via phone and email, managing questions, orders, and requests, and assisting customers with website navigation. You will help ensure every interaction leaves customers feeling valued. This is a service-focused role, not a sales position. What You Will Do Provide outstanding customer service via phone and email, answering questions, requests, and order inquiries. Assist customers with website navigation, helping them find products. Solve problems and deliver solutions that leave customers satisfied. Manage customer information accurately and efficiently. Collaborate with team members and leadership to improve processes and the overall customer experience. Contribute to a positive, innovative, and respectful workplace culture. Who We Are Looking For At least 2 year of experience in retail, restaurant, or another customer-facing role. A positive, proactive, and solutions-oriented attitude. Strong communication, multitasking, and problem-solving skills. Comfortable conducting business via phone, email, and website support. Professionalism and sound judgment. Why You Will Love This Role Be part of a fast growing, innovative company where your contributions matter. Turn your customer-facing experience into a career, not just a paycheck. Work in a supportive team environment that values effort, collaboration, and growth. If interested, please submit resume or call ************** for immediate assistance.

Start your career with us, where growth, teamwork, and opportunity meet. As an Entry Level Customer Service Representative, you'll gain valuable hands-on experience while helping clients have positive, memorable interactions every day. Responsibilities: Welcome and assist customers with professionalism and enthusiasm. Provide clear information and guidance to ensure an excellent experience. Support the team in maintaining a friendly and organized environment. Collaborate with peers to deliver consistent, high-quality service. Represent the company's values and commitment to customer satisfaction. What We Offer: Comprehensive, hands-on training to develop communication and service skills. A supportive, youthful team atmosphere that values growth and initiative. Opportunities for advancement within a growing organization. Incentives and recognition for dedication and outstanding performance. Desired Profile: Friendly, approachable, and confident in face-to-face interactions. Reliable, adaptable, and eager to learn new skills. Strong communication and teamwork abilities. Positive attitude and desire to grow within a people-oriented role. If you're ready to begin your professional journey in a dynamic environment, apply today and join us!

We are seeking a friendly, detail-oriented, and solution-driven Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing support, resolving issues, and ensuring a positive experience with our products and services. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and selecting the best solution. Process orders, forms, applications, and requests. Maintain customer records by updating account information. Follow communication procedures, guidelines, and policies. Escalate unresolved issues to the appropriate internal teams. Provide feedback on the efficiency of the customer service process. Contribute to team efforts by accomplishing related tasks as needed. Qualifications: High school diploma or equivalent; associate or bachelor's degree preferred. Proven customer support experience or experience as a client service representative. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Excellent communication and problem-solving skills. Ability to multitask, prioritize, and manage time effectively. Positive attitude and team-oriented mindset. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Rowley Company is a leading manufacturer and international distributor of home décor products, offering value-added services and solutions to our professional trade and retail partners. Since 1962, Rowley has supported drapery and upholstery workrooms, installers, and designers with the tools, supplies, education, and technical expertise needed to grow their businesses. Our vast portfolio includes over 15,000 products available for same-day delivery, utilized worldwide in window covering design, fabrication, installation, quilting, and upholstery. We serve a diverse range of industries, including residential, retail, hospitality, healthcare, education, and marine. The Customer Experience Representative (CER) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by answering incoming calls from customers placing product orders. They would also assist with fax/email orders, answer product inquiries and questions, handle complaints, troubleshoot problems and provide account information to customers. Responsibilities: Provide excellent customer service in an outgoing, courteous, friendly and professional manner Process product sales orders for customers via phone, fax or email Assist customers in locating items in the sales catalog and/or website Assist customers with product knowledge or technical assistance Assist customers in tracking sales order shipments Assist customers with account information and process credit card payments Requierments: Must be able to clearly speak and write in English AND Spanish Must be polite, friendly and outgoing Must have excellent phone etiquette and people skills Must be able to work together, as a team, as well as independently Ability to follow through with questions from customers Ability to fax/email instructions and/or other document requests to customers Must possess strong computer and typing skills Education/Experience Required: Prior customer service experience is a must Prior sales experience is helpful Prior knowledge of Sage MAS 500, Netsuite and Microsoft Office is helpful

SNI Companies has partnered with a reputable Healthcare company in the Irving, TX area that is seeking multiple Member Services Specialist to join their team. The primary focus will be on assisting members with their healthcare-related needs, including but not limited to insurance inquiries, benefit explanations, and general account information. Within the Member Services Specialist team, this entry role provides an opportunity for growth and development within the organization. Responsibilities: Respond to inbound calls, emails, and member chat messages regarding healthcare-related questions and concerns. Assist members in navigating the healthcare system and understanding their rights and responsibilities. Investigate and resolve member complaints, issues, and escalations promptly and satisfactorily. Document all customer interactions and issue resolutions accurately and comprehensively in the CRM system. Collaborate with internal departments to facilitate issue resolution and ensure a seamless customer experience. Explain insurance plans, policies, and procedures to members, ensuring they understand their benefits and coverage clearly. Provide guidance on accessing healthcare services, locating in-network providers, and understanding pre-authorization requirements. Requirements: A High School diploma or equivalent is required. 1-2 years of customer service experience within the healthcare field preferred.

In this role you will provide support to customers while delivering excellent Customer Service to promote long-term customer retention. The Customer Service Representative will answer customer questions, explain product and service options, and assist customers with any existing problems. You will also maintain accurate customer records, notating any incidents or upgrades as needed, and provide customer solutions. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Tasks and Responsibilities: ● Support the Customer Service Center by performing tasks assigned by the Customer Success Manager ● Provide first level support to customers ● Resolve issues effectively, escalating as needed ● Greet customers with a professional and welcoming manner ● Speak to as many customers as possible daily ● Monitor and track recurring customer issues ● Update customer accounts ● Offer upgrade paths or new services to new and existing customers ● Support the Customer Success Manager as needed Requirements: ● Demonstrate experience utilizing computers ● Ability to troubleshoot and effectively ● Clear communication with peers ● Must think independently with an attention to detail ● Track and monitor tasks to completion ● Must be team oriented and maintain a professional demeanor at all times ● Enjoy helping and speaking with customers ● Excellent customer service and communication skills ● Must have a collaborative approach and positive attitude Please submit your to apply!

Contact lists of prospective customers from sales leads Travels throughout assigned territory to call on regular and prospective customers to develop and close sales. Consult with clients and determine the best solution Quotes prices and credit terms and prepares contracts for orders obtained. Prepares and delivers daily sales statistics as directed by the manager. Develops and maintains strong customer business relationships throughout the entire buy cycle. One-on-one sales based interaction with customers. Responsibilities Develop positive relationship with clients Resolve order placement and provide solutions to clients in a timely manner Benefits Bonus Incentives Receive thorough training on our clients products as well as successful sales techniques unique to our industry We provide you with the resources you will need to be successful, including technologies and constant support We are committed to our teams and actively promote from within current managers have been promoted from within from sales rep positions

Customer Service Representative - Building Products. Sales Order Entry. NextStep Recruiting is working with a large, national distributor of building products in the Waxahachie, TX area, who needs some experienced Customer Service Representatives for a contract/possibly contract-to-hire assignment starting November 17. Candidates must have the following experience: 2+ years of high-volume call center experience, preferably in a transactional environment, doing some sales order entry, and having to do some research for customers SAP or SAP S/4 Hana software experience Any experience with building products, customer service, or order entry is a plus These roles are 100% onsite, Monday through Friday, in Waxahachie, TX. Our client is going through a system conversion, which is why they need multiple contract/temporary employees to start on Nov. 17. Please apply today if you have 2+ years of high-volume call center experience and have used SAP software. Thank you! NextStep Recruiting provides equal employment opportunities (EEO) to all employees and applicants regardless of race, color, or applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities.

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together. Essential Functions for Service Team Associates: Provides exceptional dining experience to Guests - Greeting Guests, Serving food and handling payments at cash register Maintains the cleanliness and appearance of the store Follows Operations Standards and Safety Procedure to serve fresh and quality food Works efficiently in fast paced kitchen environment, and may work at different positions - Front counter, Drive Through or Kitchen Work effectively with team members to meet daily goals in a fun, positive environment. How we reward you:** Flexible schedules Great pay Free meals while working at Panda Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates Health Care and Dependent Care Flexible Spending accounts 401K with company match Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates Associate discounts for many brands Referral bonus for eligible associates Opportunity to give back to your community Hands-on paid training to prepare you for success On-Going Career & Leadership Development Opportunities for growth into management positions Pre-Tax Dependent Care Flexible Spending Account Please refer to for details. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Qualification: Friendly and helpful team members Operations experience is a plus Some high school Food Handler certification may be required depending on local requirements, acquired at your expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to ...@PandaRG.com.

At Catalyst Physician Group primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive. At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs. Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive. Job Summary As a Medical Receptionist - Phone Room Specialist, you will efficiently and effectively handle inbound and outbound scheduling communications for the providers. This role involves managing a wide range of clinical and administrative requests from patients and other stakeholders, including online chats, text messaging, emails, faxes, answering telephones, and scheduling patient appointments. Role and Responsibilities Sort, label, and task documents and faxes in EMR charts as needed throughout day-to-day operations. Scan and file EHE documents into designated folders as well as the EHE website as needed. Label, task, and correct any misfiles in EMR. Perform scanning and filing tasks. Gather outgoing forms, scans, faxes, shred, etc., from clinical staff stations and disperse as needed. Send documents to be scanned to the front office (this varies by location). Scan and file fax confirmations in computers if not sent via Athena fax. Scan and file mail. File and scan documents into the computer. Back up phone clerks as time allows. Check and transfer voicemails from the refill line to clinical staff. Check refill voicemail and pull charts for appropriate doctors. Scan and file demographics, privacy policy, and history sheets from all appointments. Organize and scan reports from any outsourced entity (labs, x-rays, reports, consults, etc.). Scan and file Bone Dexas, Dopplers, PFTs, EKGs, etc. Sort, distribute, and run materials back and forth between North and South Offices. Minimum Qualifications and Requirements High School Diploma or equivalent required. Skills Required: Active listening. Reading/comprehension. Service-oriented. Speaking clearly. Time management. Typing/spelling. EMR knowledge. Computer knowledge. Multi-phone line switchboard. Medical terminology. Preferred Experience Bilingual: Fluent in Spanish and English. 1+ years' experience in a healthcare environment preferred. Experience with ATHENA EMR. Physical Demands/Work Environment Office environment. Sitting, standing, walking, and/or moving up to 8 hours per day. Lifting up to 25 pounds. Competitive Benefit Package Compensation commensurate with experience. Medical, Dental, Vision Insurance. Short/Long term disability Insurance. 401K with employer match. Health Savings Account options. Paid Holidays and PTO. Referral Programs. Professional Development Opportunities.

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Process Associate-Customer Service Representative (On site at the Richardson Delivery Center) About the role The Customer Support team is the first point of contact for all our customers. We are responsible for providing excellent customer service through identifying issues quickly, providing effective solutions, educating the customer to reduce future avoidable contacts, owning the customer query until resolved or escalating to the correct team. The customer service team identifies improvement opportunities aligned to our key objectives such as Customer Satisfaction Surveys (CSAT, First Contact Resolution (FCR), Schedule adherence and the likes. Our customer support team is the first port of call for customers. It is vital we deliver excellent support to ensure we remain the most trusted cryptocurrency platform. Responsibilities * The Customer Support team is the first point of contact for all our customers. * We are responsible for providing excellent customer service through identifying issues quickly, providing effective solutions, educating the customer to reduce future avoidable contacts, owning the customer query until resolved or escalating to the correct team. * The customer service team identifies improvement opportunities aligned to our key objectives such as Customer Satisfaction Survey (CSAT), First Contact Resolution (FCR) & transfers. * Our customer support team is the first port of call for customers. It is vital we deliver excellent support to ensure we remain the most trusted cryptocurrency platform. Qualifications we seek in you! Minimum Qualifications * High school diploma, GED or equivalent * Relevant experience with different channels of support, primarily voice, email and messaging * Experience in onsite Call Center environment * Strong interpersonal, analytical, and communication skills; must be fluent in the English language (strong oral and written English language skills) * Experience working with Google Sheet and Google Doc and/or Microsoft Excel and Microsoft Word * Flexible and adaptable to the evolving needs of a high-growth and fast paced environment and open to shift changes. * Detail-oriented with strong customer focus Preferred Qualifications * Relevant Experience working in a FinTech/Crypto environment/company * Strong problem-solving and decision-making abilities * Ability to multitask, prioritize, and manage time effectively * Familiarity with customer relationship management (CRM) systems and practices * Interest in the crypto economy Why join Genpact? * Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $22.25 per hour. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Los Angeles, California candidates are not eligible for this role. Richardson, TX area candidates are eligible for this role only. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1651195