Pharmacy Customer Service Associate
Customer Service Specialist Job In Green Bay, WI
Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs.
See WALGREENS Terms & Conditions at ************************************************************************** and Privacy Policy at *********************************************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Customer Service Representative
Customer Service Specialist Job In Kimberly, WI
We are a family-oriented Midwest and East coast based company; with locations in Wisconsin, Minnesota, Michigan, Maryland, and Pennsylvania. As a result of our growth, we have a need for a Customer Service Representative.
The Customer Service Representative provides superior service to customers by accurately processing orders through system and proactively monitoring and communicating customers' anticipated requirements by utilizing excellent, in-depth knowledge of Crane services.
Our mission is to help customers succeed. To achieve our mission, we've instilled a culture and environment that encourages new ideas, promotes experimentation, and inspires innovation. Crane Engineering team members impact the organization's success and are recognized for creating “WOW!” customer experiences.
What You Get To Do
· Demonstrates and promotes Crane's core values (Act with Integrity and Respect, Foster Teamwork, Focus on the Customer, Strive for Excellence and Innovation, Project Passion and Energy and Have Fun).
· Accurately enters sales orders, processes acknowledgments, purchase orders (mail or fax) and shipping papers.
· Processes invoices and receipts for commissions and accounts payable accurately and in a timely manner.
· Handles customer billing including commissions, inventory shipments, build-ups, Optiflow and service orders.
· Communicate with vendors on a routine basis to follow-up and expedite current orders.
· Reviews backorder fills on a daily basis and acts on them accordingly depending on the order type.
· Responds to internal and external customer requests.
· Processes returns, warranties and credits accurately and timely.
· Tracks orders through the system and follows up with vendors to ensure that ship dates are met.
· Attaches packing slips with the appropriate paperwork once shipments arrive at Crane.
· Performs typing, emailing, faxing or other administrative duties as needed.
· Verifies accuracy of factory acknowledgements; immediately corrects errors.
· Coordinates factory generated lead feedback to our principals.
· Processes warranties and returns within specified warehouse or factory authorized timeframe.
· Works with accounting to resolve customer payment or vendor invoice issues.
· Provides back-up determining the nature of callers' business and directs them to appropriate destination.
· May perform other duties as assigned.
Requirements:
What We Need From You
· Associate's degree in a related field; one-year related experience or knowledge with distribution services and/or service operations.
· Displays an ability to learn rapidly and adapt quickly to changing situations.
· Highly skilled at multi-tasking and is reliable in meeting schedules and deadlines.
· Works well in cooperation with others for the benefit of the organization.
· Ability to effectively perform the duties and responsibilities of the position.
· Ability to manage difficult or emotional customer situations.
· Ability to understand gross margin percentages and how invoices are processed from vendors and to customers and how they tie into Crane's success.
· Meets commitments and maintains confidentiality.
· Speaks clearly and persuasively in positive or negative situations.
· Writes clearly and informatively and edits work for spelling and grammar.
· Excellent customer service skills (friendly, courteous and helpful).
· Ability to write reports, business correspondence and procedure manuals.
· Working knowledge of Microsoft Word and Excel.
We Are Winning When
Our expectations are that team members demonstrate our Core Values.
· Integrity & Respect - Work with the highest ethical standards, interact openly and directly, honor our commitments and value diversity of styles, roles and perspectives.
· Teamwork - Actively collaborate with others to solve problems and create opportunities. Devote ourselves to the team's and others' success.
· Customer Focus - Make customers the starting point for everything we do. Understanding what they want and expect from us will enable us to earn their loyalty.
· Excellence & Innovation - Continuously elevate our expertise and knowledge to strengthen our competitive advantage; and always look for ways to apply breakthrough ideas.
· Passion & Energy - Bring passion and energy to our work so that we are “energy givers”, enabling us to own and pursue objectives in spite of obstacles and adversity.
· Fun! - Enjoy what we do and have fun with each other - celebrate a job well done… “25% more fun”.
Benefits and Team Member Perks
· Positivity, cohesiveness and celebrating a job well done!
· Competitive compensation and benefits structure within a values-driven culture
· Work-life balance; generous paid time off program including paid holidays; ability to participate in Flexible Workplace arrangement
· Comprehensive health insurance coverage
· 401k with generous company match
· Intuitive health and wellness program that rewards participation
· Community involvement and volunteering opportunities
· Career advancement through our Career Tracker program
· Continuous learning through our talent learning management system - Crane University
· Full time position, 40 hours per week.
Apply today and join the team at: ****************************************
Crane Engineering is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Crane Engineering also participates in E-Verify to verify identity and employment eligibility.
PI018251a8b205-26***********9
Sales and Service Representative
Customer Service Specialist Job In Hobart, WI
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!
Purpose:
The Route Sales and Service Representative (SSR) will be responsible for applying sales strategies in an effort to grow HCC's business at new and existing customer sites. The SSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include but are not limited to providing service to parts washing units, picking up waste drums of varying sizes and weights using HCC-approved material handling equipment, and operating a Commercial Motor Vehicle on a daily basis.
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Services existing customers by exchanging solvent or aqueous fluids along with removal of drum wastes, servicing parts washers and other equipment
Pursues additional services with existing accounts
Assesses potential customer needs, presents HCC products and services to customers, and develops new customers
Develops sales leads for Data-Marketing
Complete all required paperwork accurately and neatly
Maintains compliance with all applicable Department of Transportation (DOT) requirements
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performs other related duties as assigned
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies and Specific Skills:
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
Route sales experience preferred
Education, Certificates, Licenses, or Designations:
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following.
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment*:
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements*:
Frequent lifting of materials that typically weigh 54-80lbs
Frequent pushing/pulling of 16-55-gallon drums of waste/product using HCC-approved equipment for safe material handling. Drum weight varies based on material type and size; weight may exceed 400lbs.
All applicants must pass the pre-employment physical including drug & alcohol screening
Work Environment*:
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Heritage Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities and veterans to apply
Pharmaceutical Sales Customer Engagement- Green Bay, WI
Customer Service Specialist Job In Green Bay, WI
Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care.
The ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps.
In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka's Clinical and Scientific Specialists (CSS) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence.
These ecosystems are led by Ecosystem Leads and are grouped into regional areas. Regional Leads have significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also shift to drive customer engagement quality, accountability, and cohesion between patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do.
The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails. This individual will serve as the main point of contact/connection to healthcare provider (HCP) customers and should have a wide breadth of expertise, (e.g. able to address complex on-label information based on approved content).
Conducts proactive outreach to HCPs on topics such as:
Product access: local market payor coverage and co-pay, prior authorization, formulary placement, and availability expectations
On-Label/Consistent-with-label Info: proactively share information that is on or consistent with the label, including confidently and skillfully handling complex on-label information consistent with approved materials
Established guidance on patient care: example system protocols, standard of care guidelines, discharge protocols, and published expert opinions (or share menu of options and direct accordingly)
Ability to appropriately connect providers in real time to on-demand CSSs as questions arise
Customer engagement: Personally engage customers through a variety of virtual or digital tools and can direct customers to other colleagues (e.g., CSS) on demand; closes the loop on customer requests, ensuring that they have been met and asking for feedback on quality of engagement
Thought leadership: Facilitate speaker programs; organize local provider groups for discussions on experiences and outcomes with local/regional leaders
Business planning: Elevate opportunities and feedback to ecosystem lead, including local market insights to inform setting of local strategy and business goals; compliantly collaborate with ecosystem team to adjust targeting and call point plans and action on insights collected from customer-facing roles
Minimum Qualifications
A minimum of 2 years pharmaceutical or medical device sales experience
Must reside within commutable distance of 50 miles of the primary city in the sales territory
Preferred Knowledge, Skills, and Abilities:
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems)
4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Clinical nurse or Advanced Practice Nurse (APN) experience highly valued
The ability to work in an ambiguous environment undergoing transformation
Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities
Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals
Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem
Ability to assimilate and communicate complex clinical and product information
Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply
#LI-Remote
Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $149,600.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws.
Company benefits : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, f lexible time off , paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
Disclaimer:
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer . All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic .
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability . You can request reasonable accommodations by contacting Accommodation Request .
Statement Regarding Job Recruiting Fraud Scams
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Sales Service Representative
Customer Service Specialist Job In Appleton, WI
Job Purpose:
Responsible for delivering responsive and committed support to customers; accountable for safe and effective branch operations aligned with MRC Global strategy for gross margin growth, and financial/operational performance.
Responsibilities:
Individual must be able to perform the essential duties with or without reasonable accommodation.
Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC Global database;
Maximize gross margin sales through careful analysis during the quote process;
Identify and act on opportunities to increase market share by growing sales;
Provide product prices, delivery specifications and payment terms and by offering substitute products where appropriate;
Assist outside sales and/or branch management in processing priority transactions;
Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales;
Enter and maintain purchase orders, customer orders, procurement match and trade discounts as needed;
Work with internal MRC Global departments to set up and maintain accurate customer files (profiles);
Maintain and approve quality standards;
Establish and maintains customer relationships, communicates with customers and co-workers to provide technical information;
Participate in meetings, and training opportunities to enhance and maintain personal and product knowledge;
Monitor expected ship dates to ensure timely delivery and expedite as needed;
Provide prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material);
Perform other duties as required;
Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately;
Qualifications:
Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
High School Diploma or General Education Degree (GED) and additional post-secondary training or education;
Any combination of two or more years in customer service, inside sales and/or warehouse services in a position with increasing; responsibility, to include demonstrated leadership/supervisory experience;
Demonstrated competence in the use of computers and software applications;
Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others;
Ability to effectively present information in one-on-one and small group situations;
Willingness and ability to be on call as needed to provide 24-hour service to customers;
Willingness and ability to travel within and outside branch service area, with occasional overnight stays;
Valid Driver's license with the ability to meet the MRC Global vehicle policy.
Additional Qualifications:
Must have the ability to provide documentation verifying legal work status;
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries;
Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions:
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.
Account Services Representative
Customer Service Specialist Job In Oshkosh, WI
About the Company
At CastlePierce, we are a fifth-generation family business with over 135 years of experience in brand packaging printing for consumer products. We specialize in offering a wide range of packaging solutions, including flexible packaging and pouches, roll stock, rigid set-up boxes, paperboard, and APET plastic folding cartons. Our commitment to quality, brand integrity, and innovative packaging embellishments sets us apart in the industry.
About the Role
Are you good with people and able to manage multiple responsibilities at once? Are you solution-oriented and have strong attention to detail? Castle Pierce is in growth mode and is seeking an experienced account services representative. In this role, you will be responsible for managing multiple customer accounts and ensuring their satisfaction. You will need to understand, document, and communicate all requirements, specifications, and agreements on individual projects; including quantity, price, quality, schedule, and delivery. You will be responsible for order entry and providing regular updates to your customer accounts. With a focus on speed to market and family culture our employees can work in a friendly environment that is dedicated to growth and success. Due to our collaborative work environment, this is an onsite position.
Responsibilities
Maintain a high level of accuracy, organization, and completeness in all processes.
Accurately prepare quote letters, job jackets, purchase orders, and invoices.
Direct art files to internal or external prepress and review proofs for accuracy.
Initiate allocations of raw materials for customer projects with the purchasing team.
Collaborate with scheduling and production to ensure deadlines are met.
Communicate any quality or delivery issues to sales staff and customers in a timely manner.
Work daily in the ERP software system.
Actively consult with other departments to better understand the overall workflow and to support personal growth within the account manager role and future roles.
Coordinate with vendors on outsourcing, including issuing accurate and detailed purchase orders, communicating customer expectations and timelines, and reviewing vendor invoices upon project completion.
Qualifications
Bachelor's degree preferred but not required, plus several years of experience in the printing/packaging industry, with extensive customer contact.
Advanced knowledge level and experience in Microsoft Office Suites.
Motivation to identify and execute continuous improvement.
Knowledge, Skills, and Abilities
Ability to travel occasionally.
Must have excellent written and verbal communication skills.
Must be organized, able to work independently, capable of multi-tasking and achieving results.
Ability to lead multiple accounts simultaneously with a hands-on approach in a fast-paced environment.
Detail-oriented, goal-driven, and punctual with deadlines.
Great benefits for you and your family!
401K Plan & 401K matching
Medical insurance plan
Health savings account
Dental benefit plan
Vision plan
Life insurance & ADD
Short & long-term disability
Employee assistance program
Wellness benefits
A close-knit team environment
Casual dress code
Paid time off and up to 10 paid holidays to promote a work-life balance
Employee appreciation activities
Equal Opportunity Statement
CastlePierce provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Customer Service Representative
Customer Service Specialist Job In Green Bay, WI
Alorica is one of the biggest companies you've never heard of. We only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's
biggest brands with over 90,000 employees in more than 100 locations
around globe.
Working at Alorica means having the freedom to explore all kinds of
career opportunities. You can choose from several positions - customer
service, tech support, management - serving a wide variety of clients in
healthcare, insurance, finance and consumer technology. And you can
choose to work at a site, work from home, stay where you are or transfer
to a totally new location.
Alorica offers fun, challenging opportunities for personal and
professional development. We want you to have fun and succeed, because
when you're at your best, that's when we're at our best.
Let's make lives better. Let's defy the status quo. And let's go
beyond thinking outside the box - and decide to obliterate the box
instead.
You ready? Let's do this.
Job Description
You will use your positive attitude, your caring nature and your
top-notch customer service skills to make an impact on your customers'
day. Your main responsibilities will include:
Talking to customers over the phone, email or chat to resolve their questions or concerns
Accurately document and update customer records in the computer system
Upsell products or services to customers, if appropriate
Remain calm and helpful even when dealing with upset customers
Escalate customer complaints and/or calls to your manager when necessary
Provide feedback and recommendations to your manager on ways the company can improve
Perform other duties as assigned by your management team
Why you'll want to join the EGS team
100% paid training
Performance bonuses
Competitive pay
Health & dental benefits
401(k) with company match
Paid time off
A great team environment with supportive co-workers
You'll work on behalf of some of the best-known companies in the
world (like the top stores, retailers, shipping companies and banks) all
from your hometown
You'll feel empowered to do things the right way amid a culture of high personal and business integrity
There's real opportunity to learn, grow and advance your career (we love promoting from within here)
Qualifications
High School Diploma/GED
Over 18 years of age
Type 25 WPM
Additional Information
All your information will be kept confidential according to EEO guidelines.
Entry Level Customer Service & Marketing
Customer Service Specialist Job In Oshkosh, WI
Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies.
Job Description
*IMMEDIATE HIRE* - Entry Level Customer Service & Marketing
Non-Stop Marketing
is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement.
OPPORTUNITY:
Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company.
Qualifications
Our clients are all industry leaders thus we are selective about who we bring into our company to represent them.
If you have the following qualifications we are interested in meeting with you:
•Outstanding communication skills both verbal & written
•Able to prioritize and work independently with minimal supervision
•Able to work effectively in a team environment
•Detail-oriented and the ability to follow up on tasks
•Work effectively under pressure and maintain a positive attitude
•Capable of multi-tasking, prioritizing, and managing time efficiently
•To be the best in our industry, we have to have the best people working for us.
•Providing the right work environment is important to us.
We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.
Additional Information
Non-Stop Marketing
is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire.
Non-Stop Marketing
continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities.
Check out our website! *********************************
Like us on Facebook! ******************************************
Visit us on Google Plus! ******************************************************
Connect with us on LinkedIn! ******************************************************************************
Follow us on Twitter! **********************************
Part Time Ramp and Customer Service Agent
Customer Service Specialist Job In Appleton, WI
Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required!
Pay rate: $14.91 / HR
Responsibilities
What's in it for you?
* Travel for free with your family and friends on flights across the American Airlines global network.
* Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
* Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
* In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
* Both full-time and part-time positions available.
* Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
* Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
* Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
* This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
* No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
* Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
* No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
* Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
* Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
* This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
* Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
* Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
* 18 years or older.
* High school diploma, GED, or international equivalent.
* Ability to pass a pre-employment drug screen and background check.
* Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Customer Service Representative
Customer Service Specialist Job In Green Bay, WI
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Customer Service Representative, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions, and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.
**This is an in-person position with evening and weekend hours. You will be working from our office in Green Bay, WI, 4-5 days each week. The hourly range for this role is $18-20/hour**
What You'll Do:
Proactively manage daily operating plans based on real-time inputs from drivers, riders, and colleagues
Collaborate with field operations teams to lead our response to live operational complications, and ensure our riders receive consistently excellent service.
Act as the final decision-maker for escalated live support issues
Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone, email and/or chat
Research and compile reports to determine fraudulent activity and other requests in the system
Effectively prioritize live operational issues and take action based on the information received
Leverage knowledge of Via products and services to make ad hoc decisions with little guidance
Who You Are:
Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
Ownership mentality: take full responsibility for delivering great service to customers
A great executor: you are detail-oriented and get the job done
Proactive: able to think ahead and anticipate to prevent problems before they start
An empathetic and effective communicator: you excel at active listening and collaboration
Comfortable with ambiguity: make thoughtful choices between imperfect options
Maintain a solution-oriented mindset: persistent, creative, and cool under pressure
Observant and keen to improve: if something's not working, you come up with a better way
An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams
Compensation and Benefits
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Hourly Range: $18-20/hour
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems - optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe.
Building the world's most efficient, equitable, and sustainable transportation network for all passengers - including those with limited mobility, those without smartphones, and unbanked populations - Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact.
At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.
Ready to join the ride?
Via is an equal opportunity employer.
Customer Service Specialist
Customer Service Specialist Job In De Pere, WI
The Customer Service specialist is responsible for providing service to customers through timely and accurate entry of customer sales orders always working to meet the customer's requirements while verifying items, pricing, delivery dates, applying miscellaneous charges, and ensuring proper invoicing. Use of exceptional problem solving skills to resolve issues such as order shortages, delivery issues, and pricing discrepancies. They research and resolve, customer needs, using root cause analysis to prevent re-occurrence and provide work back up when team members are out of the office.
Customer Service Specialist
Customer Service Specialist Job In Green Bay, WI
Job Details Entry Main Location - Green Bay, WI Full Time High School Negligible DayDescription
The Customer Service Specialist will be responsible for ensuring our customers have an excellent experience when communicating with Eillien's. This position will be the first line of communication with our customers and handle day-to-day transactions such as new order entry, order status tracking and communication, pricing, credits, and invoicing. They will also be involved in providing support to the sales team, such as monitoring and coordinating special projects, sample requests and communicating with cross-functional teams regarding unique or critical orders.
Essential Functions
Responsible for processing orders accurately, timely, and communicating both internally and externally throughout the process to resolve any potential issues or discrepancies.
Provide support and guidance for customer related issues by answering customer questions and escalate more complex questions to respective Account Manager if needed.
Research and understand credits, deductions, and chargebacks from customers and provide guidance to internal teams to minimize future issues.
Complete and communicate necessary customer forms or portals for new items, price changes, and other item maintenance.
Qualifications
Competencies
Possess the ability to communicate effectively and with outstanding professionalism with both internal and external teams, primarily via email and phone.
Must be self-motivated with the continued desire to learn and find ways for improvement.
Must have strong organizational skills with the ability to prioritize multiple tasks throughout the day and week.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
The work environment varies between the office, production plant, and warehouses. At times while in the plant you may be exposed to allergens, powered equipment, and loud noises.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk, and hear. The employee must be able to sit for the duration of the shift, lift up to 25 pounds daily, bend, twist, stand and work on a computer daily.
Position Type/Expected Hours of Work
This is a full-time position. Occasional Friday or weekend work may be required as job duties demand.
Travel
Travel may be necessary at times during key customer meetings, but would be minimal.
Education, Skills, and Experience
Minimum of an Associate's Degree in Business, Customer Service, or related field is desired, however, will consider relevant years of experience in lieu of education
Minimum of 5 years of recent customer service, management, and/or sales experience is required
Intermediate knowledge of Microsoft Excel, Word, Power Point is required
Previous experience in the food industry is strongly desired, but not required
EEO Statement
Eillien's Candies, Inc. is committed to a policy of equal opportunity for all employees. It is the Company's policy to seek and employ the best qualified personnel in all positions, to provide equal opportunity for advancement to all employees, including upgrading, promoting and training, and to administer these activities in a manner which will not discriminate against or give preference to any person because of race, color, religion, age, sex, national origin, disability, ancestry, sexual orientation, military status, marital status, arrest or conviction record or any other discriminatory basis prohibited by state or federal law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.
Custom Cabinet Sales Rep.
Customer Service Specialist Job In Green Bay, WI
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Green Bay area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
GWI Customer Concierge Representative
Customer Service Specialist Job In Appleton, WI
Job Details APPLETON, WI $18.00 - $20.00 HourlyDescription
Renewal by Andersen, your premier window and door replacement company, is united by the common goal of making a difference in the lives of our homeowners, our colleagues, our families, and in the communities, we serve.
The Customer Concierge role will focus on providing excellent customer service to Renewal by Andersen homeowners while aiding them along their home improvement journey. They are the point of contact for homeowners regarding their window/door installation and will facilitate the project along.
KEY RESPONSIBILITIES:
Assist current customers with issues related to their window replacement projects
Work closely with the production team to ensure each customer has their project installed to their liking
Schedule product installations
Ensure customers have a positive experience buying their new windows and doors
Build concrete relationships with homeowners
Input project information to database
Update customer files
KNOWLEDGE, SKILLS, AND EXPERIENCE:
2+ years Customer Service experience
Excellent interpersonal skills
Data entry skills
Strong competence in Microsoft Office
High attention to detail
Ability to organize simultaneous tasks
Qualifications
BENEFITS:
Full medical, dental, life and disability insurance plans
Company matched 401K
Generous paid vacation and holidays
Paid training
Bonus program
The newest technology such as laptops, smart phones and tablets that will help you reach your earning goals easier
Customer Service Specialist - Bilingual
Customer Service Specialist Job In Kaukauna, WI
Bilingual (Spanish) Customer Service Specialist
Are you someone who loves to make people smile, solve problems on the fly, and be the go-to person for both residents and teammates? We're on the lookout for a dynamic, bilingual (Spanish) receptionist to join our team at Focus Property Management!
Who We Are:
At Focus Property Management, we don't do ordinary. Since 2019, we've been shaking up the property management world, growing by an epic 1920% thanks to our team of go-getters. We believe in doing things differently - making our residents' lives easier, brighter, and better, one awesome experience at a time. We're all about heart, hustle, and helping people find a home they love. Sound like your vibe?
Why You'll Love Us:
Innovate with us: We love fresh ideas and out-of-the-box thinking.
Freedom to thrive: We believe in giving you the space and trust to do your best work
Invest in your future: We offer top-notch training in personal finance and real estate investing because we want YOU to win, too.
About the Role:
Title: Bilingual (Spanish) Customer Service Specialist
Reports to: Experience Leader
Location: Our cozy office in Kaukauna, WI
Pay: Starting at $18+
Perks and Benefits:
Health, Dental, Vision, and Life Insurance
Paid Time Off
Fun company events
Flexible Monday - Friday schedule - yes, weekends are for YOU!
Free coaching in personal finance and real estate investing after your probation period
What You'll Do (and Rock at!):
Be the first face our residents see: Greet and welcome everyone with a smile (yes, even through the phone!).
Spanish-speaking superstar: Help our Spanish-speaking residents with all their needs, answering questions, and guiding them through all things Focus
Keep the energy flowing: Make proactive calls to engage with residents, provide updates, and ensure they're always in the loop about important information.
Master communicator: Whether it's on the phone, via email, or in person, you'll be our resident superhero, ensuring they feel heard and valued - in both English and Spanish.
Create those “Wow!” moments: Every interaction is an opportunity to make someone's day better, and we love doing just that!
Organize like a boss: Stay on top of documents, communications, and key details, ensuring everything is accurate and efficiently managed in our system.
Problem solver extraordinaire: Residents upset? No problem! You'll diffuse tough situations with patience and poise, finding the best solutions.
Jack/Jill of all trades: Handle mail, office supplies, and front desk duties like the multitasking pro you are.
Who You Are:
Bilingual Rockstar: You're fluent in both English and Spanish, and you're comfortable switching between the two languages without breaking a sweat.
Multi-tasking master: You handle multiple projects and priorities with ease and never lose your cool.
Tech-savvy: You've got skills in Microsoft Office and Google Drive, and you're not afraid to learn more!
Positivity machine: Your upbeat attitude is contagious, and you're always ready to help a resident or team member with a smile.
Organized and detail-obsessed: Keeping everything in order is your superpower, and you love a good checklist.
Problem-solver: Challenges? Bring them on! You're quick on your feet and ready to find solutions.
What Motivates You:
Fast-paced fun: You thrive in environments where every day is different, and you're always ready to tackle what comes your way.
Team spirit: You love working with a supportive team that has your back, communicates openly, and always finds time for a laugh.
Growth: You're all about learning, developing new skills, and growing both personally and professionally.
We're looking for AMAZING team members who are ready to shine and bring their bilingual skills to the table. If you're a go-getter, problem-solver, and superstar communicator, we want to meet you!
Focus Property Management is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Vehicle Service Specialist - Bellevue
Customer Service Specialist Job In Bellevue, WI
What You'll Do:
As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers, perform an 18-point safety check, and more. You'll work as a team to provide quick, easy, trusted services to our guests, and have fun doing it!
At VIOC, it all starts with our people. That's why we foster a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply.
The perks and benefits we'll provide you*:
Competitive weekly pay - $16.00/hour
Paid on-the-job training - No previous automotive experience is required
Flexible work schedule: No late evenings or holidays
Paid time off (PTO), and holiday pay
Tuition and certification assistance and access to a FREE online university
Medical and prescription drug coverage - with Health Savings Account contributions
Dental, vision, and 401(k) savings plans - 100% match up to 5%
We promote from within - a commitment we are passionate about
Back-up Child and Elder Care
Company provided uniforms and tools
50% discount on Valvoline Instant Oil Change automotive services
What you'll need to succeed:
Flexibility to work weekends
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
English fluency in reading, writing, and speaking
How you'll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our ‘Vamily' members. With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ***************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Customer Service Representative
Customer Service Specialist Job In Appleton, WI
Company: A. O. Smith Corporation Company / Location Information We are one of the world's leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.
Our Customer Service Representative position is located at the Clean Water Center in Appleton, WI.
Primary Function
Responsible for the outbound and inbound phone calls to schedule service and sales opportunities, data entry, helping walk in retail customers, assisting with shows and events, placing reminder calls to existing customers, taking job odors over the phone, assisting with inventory, assist with emailing invoices to customers and maintaining a clean and inviting showroom.
Responsibilities
1. Answering incoming phone calls and scheduling service or sales opportunities.
2. Greet all customers as they enter the showroom
3. Scan and update all information for each visit to our customers in the CRM
4. Follow up phone calls to customers
5. Create purchase orders for units and parts 6. Sales orders for mail delivery or showroom pick up
7. Ordering salt and schedule deliveries
8. Outbound phone calls to existing customers for service and delivery reminders
9. Respond to prospective customer inquiries and schedule free consultations
10. Assist showroom customers with products and questions
11. Test water samples and forward results to the appropriate department
12. Attend department meetings
13. Assist with inventory
14. Receive and handle customer requests and complaints.
15. Perform other duties as assigned by supervisor.
16. Forklift pallets of salt for customers.
Role Specific Responsibilities
Qualifications
+ High school dimploma or GED
+ 1+ years of related work experience
+ Excellent computer skills in MS Word, MS Excel, e-mail and Windows.
+ Responds promptly to customer needs and requests for service and assistance.
+ Listens and remains open to others' ideas.
+ Gets clarification on instructions.
+ Completes administrative tasks correctly and on time.
+ Prioritizes and plans work activities.
+ Uses time efficiently.
+ Accepts responsibility for own actions.
+ Follows through on commitments.
+ Demonstrates accuracy and thoroughness.
+ Must be able to lift 50lbs
Education
High School Diploma or GED
Years of Experience
Minimum of 1 year related work experience
We Offer
Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
Nearest Major Market:Appleton
Nearest Secondary Market:Oshkosh
Pharmacy Customer Service Associate
Customer Service Specialist Job In Bellevue, WI
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience Engages customers and patients by greeting them and offering assistance with products and services.
Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.
g.
, greeting, eye contact, courtesy, etc.
) and Walgreens service traits (e.
g.
, offering help proactively, identifying needs, servicing until satisfied, etc.
).
Operations Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Reviews and complies with the Walgreen Co.
Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co.
policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.
g.
, alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
Completes resets and revisions as directed.
Assists with separation of food items (e.
g.
, raw foods from pre-cooked) and product placement as specified by policies/procedures (e.
g.
, raw and frozen meats on bottom shelves).
For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications Must be fluent in reading, writing, and speaking English.
(Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
This role will remain open until filled.
To review benefits, please click here jobs.
walgreens.
com/benefits .
If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.
walgreens.
com/benefits
Part Time Ramp and Customer Service Agent
Customer Service Specialist Job In Appleton, WI
Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $14.91 / HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Custom Cabinet Sales Rep.
Customer Service Specialist Job In Kaukauna, WI
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kaukauna area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)