Customer service specialist jobs in Bensalem, PA - 1,498 jobs

Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.

About Silentia Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows. We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment. With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings. Job Description The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region. Key Responsibilities Perform on-site installation of Silentia privacy screen systems Interpret floor plans and installation drawings Assemble, mount, level, and secure systems Conduct final walkthroughs and handoff Provide on-site service and repairs Diagnose and resolve issues Perform warranty and non-warranty service calls Support sales with site walks and assessments Act as technical contact for facilities teams Coordinate deliveries and tools Maintain inventory Submit service and installation reports in Salesforce Qualifications & Experience Required 3-7+ years of installation or field service experience Experience working in a healthcare environment or equivalent setting Ability to read floor plans, technical drawings, and installation guides Strong mechanical aptitude Excellent communication skills Valid driver's license with a clean driving record Maintain hospital vendor credentialing and access requirements Ability to travel extensively Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service Preferred Healthcare furniture or architectural systems experience Infection control familiarity CRM experience Physical Requirements Ability to lift and maneuver equipment weighing up to 75 lbs Ability to stand, kneel, and climb ladders What We Offer Competitive salary Company van provided Tools and safety gear provided Comprehensive health, dental, and vision insurance Generous PTO and holiday schedule Option to participate in 401(k) plan

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

Our Summer Development is a hands-on learning experience designed to introduce rising college seniors to career opportunities within our Branch Network. This paid program is ideal for students interested in launching a career in consumer financial services through real-world experience, structured learning, and mentorship. The program runs for 10 weeks (starting 6/8, ending on 8/14) and is designed to prepare participants for full-time branch-based roles upon graduation, with the opportunity for part-time employment during the academic year. Throughout the program, participants will work in a local branch environment and gain exposure to consumer lending, customer engagement, and branch operations, while building essential professional and business skills. In the role: Support branch teams with customer service, servicing and collections-related activities, ensuring compliance with all laws and regulations Participate in facilitated learning experiences, functional shadowing, and local site visits Build foundational skills through ongoing coaching, mentorship, and professional development Learn how to assess customer needs and present appropriate financial Assist with customer education on loan products, terms and conditions Gain exposure to credit underwriting concepts and sales tools used in consumer lending Requirements: Currently enrolled in a bachelor's or associate degree program and entering senior or final year Interest in financial services, consumer finance, sales, or customer-facing roles Strong customer service and communication skills Ability to work collaboratively in a team-oriented environment HS Diploma or GED Location: On-site in a OneMain branch in Philadelphia area Schedule: Monday- Friday during standard business hours, with some Saturday hours as needed Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, prorated based on start date) Paid sick leave as determined by state or local ordinance (prorated based on start date) 11 Paid holidays (4 floating holidays, prorated based on start date) Paid volunteer time (3 days per year, prorated based on start date)

******************************************************************************** Overview: We are seeking a highly motivated and customer-centric professional to join our team as a Customer Service Expert. In this role, you will be responsible for providing high-quality customer service and guidance to our agent customers, as they navigate doing business in new states. Key Responsibilities: Act as a primary point of contact for clients, providing transactional and workflow guidance, as well as systems access troubleshooting with technology team. Manage mixed media communication requests (customer service phoneline & web portal inquiries), providing timely customer service and resolution. Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate for their needs and Provide training and support to clients on our products, services, and technology Maintaining an in-depth understanding of the company's business model and being capable of responding to customer inquiries pertaining to it. Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learnings. Perform other duties as assigned by supervisor. Qualifications and/or work Experience Requirements: 3-5 years customer service experience 3-5 years in multi-state or national real estate processing environment. Excellent communication skills, both verbal and Ability to build strong relationships with clients and work collaboratively with internal Strong organizational skills and attention to Ability to prioritize and manage multiple tasks in a fast-paced Experience with Resware, a plus! Strong problem-solving Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Ardán offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness resources NOTE: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with

******************************************************************************** Overview: We are seeking a highly motivated and customer-centric professional to join our team as a Customer Service Expert. In this role, you will be responsible for providing high-quality customer service and guidance to our agent customers, as they navigate doing business in new states. Key Responsibilities: Act as a primary point of contact for clients, providing transactional and workflow guidance, as well as systems access troubleshooting with technology team. Manage mixed media communication requests (customer service phoneline & web portal inquiries), providing timely customer service and resolution. Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate for their needs and Provide training and support to clients on our products, services, and technology Maintaining an in-depth understanding of the company's business model and being capable of responding to customer inquiries pertaining to it. Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learnings. Perform other duties as assigned by supervisor. Qualifications and/or work Experience Requirements: 3-5 years customer service experience 3-5 years in multi-state or national real estate processing environment. Excellent communication skills, both verbal and Ability to build strong relationships with clients and work collaboratively with internal Strong organizational skills and attention to Ability to prioritize and manage multiple tasks in a fast-paced Experience with Resware, a plus! Strong problem-solving Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Ardán offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness resources NOTE: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Customer Retention Specialist Sales & Service Focus Albert Reyes State Farm Agency Job Type: Full-Time (In-Office) Compensation: Base Salary + Commission + Performance Bonuses Retain. Cross-Sell. Grow the Book. Albert Reyes State Farm Agency is seeking a Customer Retention Specialist who is service-driven, relationship-focused, and motivated by results. This role is perfect for someone who can deliver exceptional customer care while confidently identifying in-book sales opportunities that strengthen protection and drive agency growth. Youll work with existing customers to renew policies, resolve concerns, and improve retentionwhile also recommending additional products when it truly benefits the customer. If you enjoy building trust, following up consistently, and turning service conversations into long-term loyalty and sales, we want to meet you. Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to their Day 1 start date. We provide support and guidance to help you complete the licensing process. Bilingual Spanish is a bonus, but not required. What Youll Do Proactively contact existing customers to support renewals and strengthen relationships Conduct policy reviews and identify coverage gaps or opportunities to improve protection Cross-sell and upsell additional products using a needs-based approach Assist with policy updates, billing questions, endorsements, and account changes Resolve customer concerns with empathy, urgency, and professionalism Maintain accurate documentation of customer interactions and follow-up activity Collaborate with team members to meet retention, outreach, and growth goals What Were Looking For Strong relationship-building skills with a service-first mindset Ability to confidently pivot from service to sales and ask for the business Excellent communication, listening, and problem-solving skills Organized, detail-oriented, and consistent with follow-up Comfortable working in a fast-paced, goal-driven environment Prior experience in customer service, account management, or insurance preferred Full licensing required: Property & Casualty and Life & Health If not fully licensed, candidate must obtain Property & Casualty prior to Day 1 start date (support provided) Bilingual Spanish is a plus (not required) What We Offer Base salary plus commission and performance bonuses Licensing support and guidance to help you meet requirements Ongoing training, coaching, and professional development A results-driven culture that rewards performance and consistency Long-term career growth opportunities within the agency Ready to Grow Your Career in Insurance? If youre motivated by relationships, energized by goals, and ready to turn retention into revenue through meaningful customer conversations, wed love to hear from you. Apply today to join Albert Reyes State Farm Agency.

Job DescriptionBenefits: 401(k) Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Customer Retention Specialist Service-Focused with In-Book Sales Stephanie Raieta State Farm Agency Location: 207 S Easton Road, Glenside, PA 19038 Deliver Exceptional Service. Strengthen Relationships. Support Growth. The Stephanie Raieta State Farm Agency is seeking a service-driven Customer Retention Specialist who excels at building long-term relationships, supporting clients through lifes changes, and ensuring policies stay current and effective. This role is ideal for someone who leads with empathy and professionalism, while also being comfortable pivoting service conversations into meaningful in-book sales opportunities when appropriate. You will work primarily with existing customers, helping them through renewals, changes, and questions, while identifying coverage gaps and recommending additional protection that truly benefits the customer. Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to Day 1 start in the agency. We provide guidance and support to help you complete the licensing process. What Youll Do Communicate with existing customers regarding renewals, coverage questions, and policy updates Provide calm, professional support during service and claims-related conversations Conduct account reviews and assist with policy changes, endorsements, and updates Identify coverage gaps and pivot service conversations into in-book sales opportunities when appropriate Recommend additional products using a needs-based, customer-first approach Maintain accurate documentation of all customer interactions Collaborate with team members to meet retention, service, and outreach goals What Were Looking For Strong customer service mindset with excellent relationship-building skills Ability to listen first, guide confidently, and ask for the business when it makes sense Effective communication, problem-solving, and follow-through Detail-oriented with a strong focus on customer experience Comfortable working in a fast-paced, client-focused environment Prior experience in customer service, account management, or insurance preferred Full licensing required: Property & Casualty and Life & Health Property & Casualty must be obtained prior to Day 1 start (support provided) Why Join the Raieta Agency Competitive base salary plus commission and performance incentives Licensing guidance and support to help you start strong Ongoing training and professional development Supportive, service-driven team culture Long-term growth opportunities within the agency Ready to Build a Career in Service with Growth Opportunities? If you take pride in delivering outstanding service and enjoy helping customers make informed coverage decisions that protect what matters most, wed love to hear from you. Apply today to join the Stephanie Raieta State Farm Agency.

Job Title: Client Specialist Department: Operations FLSA Status: Non-Exempt The Client Specialist will be responsible for assisting in the overseeing of a specified work contract and portfolio. This specialist will assist in identifying and addressing all loan-level issues, questions, or escalations by other departments or externally. The Client specialist will handle client-specific projects and requirements and will assist in addressing client compliance issues and client inquiries and communications for the company and will help assist with maintaining all client standards. Essential Functions & Responsibilities: • Assist in ensuring all client correspondences (including phone calls and emails) are responded to timely and effectively. • Track all correspondences, and ensure updates are given that convey that the root of the associated. problem is re-mediated in a timely fashion (address the who, what, when, how, and why of the question that is being asked). • Aide in ensuring all assigned client update sheets are detailed, accurate, substantiated and client friendly. • Assist supervisor is identifying possible escalations in order to diffuse and resolve without delay. • Convey all assigned reporting information to clients timely, including client portal tasking assignments, other associated duties. • Assist Supervisor in maintaining the client relationship and contract health. • Assist is addressing non-compliance issues with supervisor or other departments whenever they arise. • Assist Supervisor in Coordinating and handle all loan-level contact calls with client whenever possible. • Assist supervisor is monitoring Client escalations, Client requests and Client tasking and Client status bid orders as needed. • Participate in and contribute to management-level client calls wherever possible. • Communicate with other departments clearly and effectively as to ensure the clients directive is clear to other departments. • Address client communications and inquires independently in order to assist other departments with focusing on their directive of completion of work assignment. • Address complains and administrative duties as assigned in order to resolve client inquiries or concerns or provide clarity and additional detail to the client whenever warranted or possible. • Other duties as assigned.

Job DescriptionSalary: Under the direction of the Program Manager, the Customer Relations Specialist is responsible for delivering exceptional customer service and maintaining positive customer relationships in a fast-paced call center or corporate support environment. This role serves as a frontline representative, resolving customer inquiries, concerns, and escalations while ensuring compliance with company policies and service standards. DUTIES AND RESPONSIBILITIES Handle inbound and outbound customer communications via phone, email, and chat Resolve customer issues, complaints, and inquiries with professionalism, empathy, and efficiency Accurately document customer interactions, resolutions, and follow-ups in the CRM system Escalate complex or unresolved issues to leadership or appropriate internal departments Partner with internal teams (Billing, Sales, Operations, and Management) to ensure timely resolution Meet or exceed established performance metrics, including call quality, resolution time, and customer satisfaction scores Identify recurring customer concerns and provide feedback to leadership for process improvement Maintain knowledge of company products, services, policies, and procedures Adhere to attendance, schedule adherence, and compliance requirements Qualifications: Valid drivers license preferred, with a good driving record / motor vehicle report High school diploma or equivalent required; Associates or Bachelors degree preferred Minimum of 2 years of customer service or customer relations experience, preferably in a call center or corporate environment Strong verbal and written communication skills Ability to handle high call volume and difficult customer situations calmly and professionally Proficiency with CRM systems and Microsoft Office Strong attention to detail and organizational skills Ability to multitask and prioritize in a fast-paced environment Able to learn and work with new technology (e.g. handheld data devices) Must be able to pass criminal background check and drug screening MINIMUM REQUIREMENTS Customer-focused mindset Conflict resolution and problem-solving Time management and adaptability Professional judgment and discretion Team collaboration Ability to communicate effectively with team members, supervisors, and customers

Job DescriptionCustomer Relations Specialist (CRS) is based in our current office in Mount Laurel, but this office is expected to move to Burlington, NJ in the spring. :Our company is a leading provider of specialized engineering and environmental services, helping clients across various industries achieve their goals through innovative solutions and exceptional customer support. Job Summary: As a Customer Relations Specialist (CRS), you will be responsible for delivering exceptional customer service and support, serving as the primary point of contact for our valued clients. Your role will involve handling inquiries, resolving issues, and fostering strong relationships to ensure a positive customer experience. Customer Relation Specialist will provide quality and professional customer service for our utility partner's customers. The Customer Relation Specialist will maintain a positive attitude along with providing clear communications as well as knowledge of the programs, which provides each customer with the ultimate customer service experience. Duties and Responsibilities 1. Inform customers of the Energy Efficiency program requirements and offerings 2. Verify customer eligibility 3. Manage inbound and outbound calls to schedule appointments via the Customer Relationship Management (CRM) application 4. Log all customer calls in the CRM application and update the application with modifications or changes (i.e., appointments, reschedules, cancellations, and customer incidents) and present status of all current and prospective customers 5. Meet the established weekly and monthly Key Performance Indicators (KPI's) for enrollments, scheduled appointments, and related program goals 6. Ensure that an excellent customer service experience is consistently delivered with every customer 7. Identify, research, and resolve customer issues, and escalate unresolved issues as needed 8. Effectively and confidentially communicate with customers including written email correspondence 9. Accurately maintain, update, and secure all call center, customer contact, and data records 10. Monitor, record and report key program outcomes on a regular basis 11. Recommend process improvements 12. Perform related work as required Key Responsibilities: - Provide prompt and courteous responses to customer inquiries and concerns via phone, email, and other communication channels - Accurately document customer interactions and maintain detailed records in our customer relationship management (CRM) system - Collaborate with cross-functional teams to address customer needs and provide timely resolutions - Identify opportunities to enhance the customer experience and recommend process improvements - Participate in ongoing training and development to stay informed of industry trends and best practices in customer relations Minimum Requirements - Minimum 2 years of experience as a Call Center Representative, Customer Relations Specialist, or in a similar customer-facing role - Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds - Strong problem-solving and critical thinking skills to identify and resolve customer issues - Proficiency in using customer relationship management (CRM) software and other relevant technology - Demonstrated commitment to providing exceptional customer service and a positive customer experience · High school diploma or equivalent · Highly organized and excellent time management skills · Accurate typing and data entry skills · Proficiency in MS Office applications such as Outlook, Word - · Intermediate to Advanced skills in MS Excel Ability to handle challenging customer situations with poise and professionalism · Able to meet pre-employment requirements for background check and drug testing. Knowledge of the energy efficiency industry helpful Working Conditions: This is an office-based role with minimal physical demands. The work environment is comfortable and well-equipped, and the schedule is primarily Monday through Friday, with occasional flexibility as needed to support our clients. Compensation and Benefits: The target pay rate for this position is $20 per hour. We offer a comprehensive benefits package, including health insurance, retirement savings plans, paid time off, and opportunities for professional development. Equal Opportunity Employer Our company is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any another protected characteristic.

Job Description Are you looking for a role where you can genuinely make a difference in people's lives every single day? Highstreet Insurance is seeking a warm, dedicated Insurance Client Specialist to join our close-knit team right here in Hatfield, Pennsylvania. We're not just an insurance agency; we're a trusted partner for our community, committed to providing exceptional service and peace of mind. This is a fantastic opportunity to grow your career in a supportive, in-office environment where your contributions are truly valued. You'll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs, answering their questions, and ensuring they feel secure and well-cared for. If you have a passion for service and are fluent in both English and Spanish, we would be absolutely delighted to hear from you! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities Answer incoming calls and emails from clients with a friendly and professional demeanor. Assist clients with policy inquiries, making necessary updates and changes. Guide clients through the claims process, providing clear explanations and support. Help clients understand their insurance coverage and identify potential needs. Process policy endorsements, renewals, and new business applications accurately. Maintain client records with attention to detail in our agency management system. Requirements Fluency in English and Spanish (Bilingual Preferred). Previous experience in a customer-facing role. Excellent communication and active listening skills. Proficiency in basic computer applications and data entry. A genuine desire to help others and solve problems. Ability to manage multiple tasks efficiently in a busy office setting. P&C License preferred, not required for hire. Licensing to be done within the first 6 months

Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Engagement Specialist role to help us achieve our lofty goals. The Client Engagement Specialist's primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences. We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Engagement Specialist team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Engagement Specialist role is for you! Client Engagement Specialist Responsibilities: Interact with potential consumers by educating them on products and services our clients provide Build imperishable relationships with customers with interpersonal skills and overall personability Answer questions regarding services and expand on the benefits of our brand vs. competitors Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information Complete customer's orders efficiently and accurately Client Engagement Specialist Requirements: 0-2 years of experience in a customer-centric role is preferred High School Diploma or equivalent College Degree is preferred but not required Strong ability to communicate effectively Aptitude for taking on multiple responsibilities with versatility Client Engagement Specialist Incentives: Positive and diverse working culture Opportunities for career advancement Closures on all major holidays Travel opportunities and company events Consistent Schedule and job security

Full-time Description 1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person. 2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients. 3. Record and transmit clear, concise, and timely messages from callers and visitors. 4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence 5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area. 6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services. 7. Assist clients with the application process as needed and connect clients with resources. 8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders. 9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction. 10. Other Duties Assigned. Requirements ? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required). ? Ability to secure health clearances every two years and TB once (required). ? High school diploma ? Good communication skills ? Customer service oriented ? Bilingual (Spanish and English) Salary Description $16.35

Are you ready to make a significant impact on the InstaMed Network. As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience. Job Responsibilities: Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements. Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts. Research, synthesize, and verify customer information to facilitate outreach and resolution. Identify potential fraudulent accounts using investigative skills and available resources. Manage multiple work queues and prioritize tasks to provide the best possible customer experience. Maintain a professional and courteous manner while addressing customer calls or emails. Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience. Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines. Document progress and next steps for internal transparency. Perform any other duties applicable to the position. Required Qualifications, Capabilities, and Skills: Strong attention to detail, organizational, and time management skills. Effective and professional communication skills. Resourceful analytic thinking and sound judgment. Preferred Qualifications, Capabilities, and Skills: Customer-facing experience preferred. Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial. Proficiency with Microsoft Office and ability to easily learn new software/programs.

Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: * Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. * Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. * Maintain team folders• Create Kit to mirror updated quote * Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. * Train new staff members on policies, practices and NAV program * Maintain national account customer cards to include accurate information for accounting contacts * Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts. * Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. * Create/Send monthly Invoices for all national accounts * Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances. * Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly * Create/ Send Credit Memos, and Apply or Move Payments when needed * Research leads and pass on to Account Manager to pursue * Other duties requested by Account Manager as needed SKILLS: * Oral and written communication skills * Customer relations, customer service and interpersonal relation skills * Organization, planning, time management skills * Professionalism and diplomacy skills

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00022 Cherry Hill NJ-Cherry Hill,NJ 08002Position Type:Regular/Part time Pay Range: $16.42 - $20.55 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

You have a strong attention to detail, organizational, and time management skills and are seeking your next career move - this is the team for you! Join JPMorganChase's InstaMed team responsible for data integrity of enrollments for the Healthcare Payments Services team. As a Client Onboarding Specialist in Document Verification within the InstaMed team at JPMorganChase, you will be responsible for the data of enrollments for InstaMed JPMorganChase Healthcare Payments Services and ensuring that payments are made to the correct and appropriate Provider during the onboarding process. Attention to detail, disciplined follow-up procedures, ability to absorb and maintain knowledge or processes, and initiative are the keys to success. You will need to understand InstaMed's standard operating procedures to effectively complete non-standard enrollments or tasks. You will assist and take initiative in identifying, assessing, and resolving complex issues and problems, escalating whenever necessary. Effective internal communication and teamwork is very important. Job Responsibilities Complete due diligence and ensure KYC standards to ensure anti-money laundering standards and prevent misrouting of funds during processing of new enrollments or changes to existing accounts. Underwrite, onboard new accounts, set up pricing, and complete updates to existing accounts. Coordinate with internal team members to ensure all requirements are completed appropriately and errors are avoided. Manage multiple work queues and prioritize as necessary to deliver the best possible customer experience. Communicate relevant information effectively, such as requirements, updates, and timelines both internally within the company and externally to customers, promoting a positive customer relationship. Investigate open issues using available resources (Support Tool, Salesforce, etc.) and collaborate with internal stakeholders to bring to resolution. Master departmental procedural processes, maintain compliance and business requirements, as well as any other duties applicable to the position. Required Qualifications, Capabilities and Skills Proficiency with computer, typing, and Microsoft Office products; easily able to learn new software/programs Effective and professional communication Strong attention to detail, organizational, and time management skills Resourceful analytic thinking Sound judgment required Preferred Qualifications, Capabilities and Skills Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial Schedule: Monday - Friday, 8:30am-5:00pm

Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: • Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. • Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. • Maintain team folders• Create Kit to mirror updated quote • Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. • Train new staff members on policies, practices and NAV program • Maintain national account customer cards to include accurate information for accounting contacts • Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts. • Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. • Create/Send monthly Invoices for all national accounts • Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances. • Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly • Create/ Send Credit Memos, and Apply or Move Payments when needed • Research leads and pass on to Account Manager to pursue • Other duties requested by Account Manager as needed SKILLS: •Oral and written communication skills •Customer relations, customer service and interpersonal relation skills •Organization, planning, time management skills •Professionalism and diplomacy skills Qualifications EDUCATION/TRAINING: Degree: Bachelor's or Equivalent EXPERIENCE: Prior Installation experience required