Procurement Service Specialist
Customer service specialist job in Raritan, NJ
The Procurement Service Specialist will generate 90-100 purchase orders (POs) per month through e-Marketplace for R&D, primarily focusing on lab supply orders and suppliers.
This is a part-time position with flexible hours: either 4 hours per day or 3 full days per week. The role starts onsite for training purposes and then transitions to a hybrid arrangement.
Responsibilities:
Placing approximately 100 POs weekly.
Searching for lab supplies, chemical suppliers, and catalog numbers for R&D requestors as needed.
Following up on the status of all placed POs, including handling email and phone inquiries.
Experience:
At least 1 year of experience in procurement or vendor management.
Skills:
Procurement
Vendor Management
Creating purchase orders
Education:
Associate or Bachelors.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Azhar
Email: ****************************
Internal Id: 25-53771
Customer Service Associate
Customer service specialist job in Pottstown, PA
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
Greet and engage with customers to ensure their needs are met both quickly and courteously.
Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
Great communication and customer service skills.
Ability to thrive in a fast-paced environment and multitask like a pro.
Must be 16+ years old with reliable transportation.
Enjoys working in a team environment.
The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Licensed Insurance Customer Service
Customer service specialist job in Easton, PA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Easton, PA. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Signing Bonus
Bonus based on performance
Paid Time Off (vacation and personal/sick days)
Paid Training & Development
SIMPLE IRA matching
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Service - Part-Time Nights/Weekends
Customer service specialist job in New Hope, PA
Job Title: Customer Service Desk Assistant
Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth
Provide prompt and courteous service to the customers according to company policies
Operate the following equipment: cash register, fax machine, adding machine
Answer incoming phone calls and take messages when necessary
Investigate and resolve customer questions, complaints and problems
Interact with customers in a courteous and tactful manner
Assist in processing of courtesy card applications, issuing rain checks, etc.
Allocate cash to checkers and record amount assigned
Verify receipts and balance and settle drawers
Investigate and report shortages or overages
Refer difficult or unusual customer problems to a manager for prompt attention
Keep customer service area clean
Perform other functions as requested or required by business conditions, including operating the register, bagging, etc
Must be able to work Nights & Weekends
Physical Demands:
Stand on feet, bend, stoop or walk for the majority of the time
Auto-ApplyCustomer Sales and Service Representative
Customer service specialist job in Bethlehem, PA
Want to use your customer service skills to solve real world problems?
Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability, please send an email to ****************** or call ************ to let us know the nature of your request.
Nearest Major Market:
Job Segment: Customer Service Representative, Hydraulics, SAP, ERP, Customer Service, Engineering, Technology
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyAirline Services Customer Service Ticket Agent I - PT - 4a-6a Start Time
Customer service specialist job in Allentown, PA
Job Details Entry Lehigh Valley International Airport - Allentown, PA Part Time High School Diploma / GED None 4am-6am Start Time + Weekends/Holidays Customer ServiceDescription
Lehigh Valley Airline Services provide airline ground handling services. Customer Service Ticket Agents process reservations, collect fees, handle luggage processing, and perform aircraft boarding functions utilizing computerized systems.
Major Responsibilities
Process airline reservations, provide flight information, collect reservation & service fees.
Handle luggage processing & assistant devices
Handle denied boarding situations, re-accommodate customers, and provide hotel, meal, and ground transportation vouchers when appropriate
Perform gate/boarding functions
Aid customers requiring luggage, wheelchair, and aisle chair assistance.
Adhere to all Airline, TSA & FAA regulations as well as Authority policies, procedures, and best practices while upholding safety, security, and service.
Professionally communicate over a two-way radio, cheerfully handle telephone calls.
Assist with accident investigations, reporting and statistical analysis.
Identify and resolve problems in a timely manner, gather and analyze information skillfully, work well in problem solving situations and offer solutions.
Handle multiple priorities in a fast-paced environment.
Able to work under pressure while providing the highest level of customer service.
Ability to work independently and make independent decisions in a changing environment.
Deliver outstanding customer service & relationship building skills.
Must be motivated, energetic, flexible, collaborative, and proactive.
Develop professional relationships with internal and external customers to ensure effective airline operations, able to work as part of a positive team player.
Additional duties as assigned.
Qualifications
Minimum Qualifications
High School Diploma or general equivalency diploma (GED).
Previous Customer Service experience preferred.
PC skills including Word, Excel, Outlook, and other applicable computer programs.
Strong written, oral, and interpersonal skills.
Successfully pass all Airline & Airport required training.
Must be available to work split shifts, nights, weekends, and holidays when required.
Must be able to respond to emergency situations as necessary.
Must be able to respond to severe weather conditions.
Must be able to obtain & maintain a valid driver's license.
Successfully pass new hire & random drug screenings.
Pass FAA/TSA Security clearance background check.
Physical Requirements
Must possess good English language skills, including speaking, spelling, punctuation, and grammar.
Able to regularly sit, stand, walk, reach with hands and arms, climb, balance; stoop, kneel and crouch or crawl.
Must be able to use hands and fingers to type, handle bags, boxes, objects, or controls.
Lift and/or move up to 50 pounds and occasionally lift to 99 pounds with assistance. Pull and push customers in wheelchairs up/down incline up to 250lbs.
Vision abilities include close, distance, color and peripheral vision, depth perception and the ability to adjust focus.
Sufficient auditory ability and able to tolerate exposure to noise levels up to 150 decibels requiring mandatory hearing protection.
Employee regularly works near moving mechanical parts and able to move within work area.
Able and willing to work in inclement weather, including extreme cold and warm temperatures.
Employee Benefits
Airline flight benefits (unlimited, free-of-charge*, space-available travel on Allegiant Air as well as two guest passes per month of service).
Customer Service Supervisor
Customer service specialist job in Bethlehem, PA
Job DescriptionOur Client is hiring a hands-on leader to supervise a small team (3-4) of Customer Service Representatives in a fast/slow (peaks-and-valleys) front-office environment. You'll split time between coaching and coverage-jumping on phones or the front desk when it's busy, and making sure schedules, service quality, and daily operations run smoothly when it's not. This is a steady, onsite role focused on reliability, teamwork, and great customer experiences.
Schedule: Full-time onsite in Bethlehem, PA; occasional short trips to NJ as needed.
Compensation: Up to $48,000/year, non-exempt (hourly) with benefits.
What you'll do:
Lead daily operations for a small CSR team; set clear expectations and provide real-time coaching.
Cover phones and front desk as needed; model calm, professional service during rushes.
Handle escalations and customer issues with strong de-escalation skills; document incidents.
Own scheduling & coverage: build/adjust schedules, handle call-outs, and maintain staffing levels.
Oversee basics of timekeeping (timesheet verification) and coordinate with payroll as needed.
Prepare daily cash-out/operational reports and keep the workspace organized.
Help onboard/train new hires and reinforce policies to maintain service quality.
Collaborate with leadership on process improvements and team communication.
Requirements
Must-have: Experience that combines phones + in-person customer service (not just one or the other).
Proven de-escalation and judgment: you know when to resolve, when to escalate, and how to set boundaries respectfully.
Hands-on leadership: prior lead or supervisor experience in a customer-facing setting.
Scheduling/coverage experience (building schedules, handling call-outs, swapping shifts).
Clear, respectful communication and emotional intelligence-especially working with long-tenured team members.
Solid organization, attention to detail, and basic computer proficiency (email, spreadsheets, POS).
HS diploma or equivalent required; ticketing/travel/hospitality experience is a plus.
Customer Experience Representative
Customer service specialist job in Allentown, PA
Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.
Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees
Job Description
Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions!
Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction.
Primary Responsibilities (Essential Functions):
Answer incoming phone calls from clients and residents
Email or Call Customers who haven't been serviced in a year + put notes in Salesforce
Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling.
Create master/update account setups for new customers in receiving software
Generate quotes and pricing agreements for current and new customers assigned to CSRs.
Provide information to new inquiring leads and direct them to management.
Enter/update waste profiles into profiling software
Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website.
Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System
Receive/Send Certificate of Insurance requests for current and new customers
Assist Sales Reps with other related information needed for their customer accounts
Create tonnage reports for current customers
Assist shipping and receiving with unscheduled deliveries at our facilities
Assist Billing team with pricing updates on current orders.
Assist transportation customer pickup timeframes.
Provide light training to new CSRs
Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR
Perform other reasonably related tasks as assigned by management.
Qualifications
Basic Required Qualifications:
High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role.
High level of Customer Service acumen and business acumen.
Self-directed, with the ability to work on multiple projects with competing priorities and deadlines.
Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
Experience using a CRM system or web-based programs, proprietary online applications
Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening.
Ability to manage several tasks simultaneously and meet deadlines.
Preferred Qualifications:
Knowledge of Salesforce and Oracle systems.
Ability to lead account-specific projects.
Additional Information
Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job.
This line is dedicated to disability applications only. No other inquiries will receive a response.
Customer Experience Representative
Customer service specialist job in Allentown, PA
Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.
Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees
Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions!
Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction.
**Primary Responsibilities (Essential Functions):**
+ Answer incoming phone calls from clients and residents
+ Email or Call Customers who haven't been serviced in a year + put notes in Salesforce
+ Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling.
+ Create master/update account setups for new customers in receiving software
+ Generate quotes and pricing agreements for current and new customers assigned to CSRs.
+ Provide information to new inquiring leads and direct them to management.
+ Enter/update waste profiles into profiling software
+ Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website.
+ Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System
+ Receive/Send Certificate of Insurance requests for current and new customers
+ Assist Sales Reps with other related information needed for their customer accounts
+ Create tonnage reports for current customers
+ Assist shipping and receiving with unscheduled deliveries at our facilities
+ Assist Billing team with pricing updates on current orders.
+ Assist transportation customer pickup timeframes.
+ Provide light training to new CSRs
+ Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR
+ Perform other reasonably related tasks as assigned by management.
**Basic Required Qualifications: **
+ High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role.
+ High level of Customer Service acumen and business acumen.
+ Self-directed, with the ability to work on multiple projects with competing priorities and deadlines.
+ Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
+ Experience using a CRM system or web-based programs, proprietary online applications
+ Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening.
+ Ability to manage several tasks simultaneously and meet deadlines.
**Preferred Qualifications:**
+ Knowledge of Salesforce and Oracle systems.
+ Ability to lead account-specific projects.
Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. _This line is dedicated to disability applications only. No other inquiries will receive a response._
Personal Lines Customer Service Agent
Customer service specialist job in Bethlehem, PA
Job Description
Join YMI Insurance, a locally-renowned insurance company dedicated to providing exceptional customer service. As a Customer Service Representative, you'll be based in our Bethlehem office, working alongside a team that values teamwork and collaboration.
We believe in creating a positive and inviting environment where our employees can thrive.
In this role, you will be the first point of contact for our customers, addressing their questions and providing prompt and accurate solutions. You'll handle a variety of customer service tasks, including answering phone calls, responding to emails, and assisting with policy-related matters.
To excel in this position, you should have a friendly personality and strong problem-solving skills. We value individuals who are proactive, detail-oriented, and able to work effectively in a fast-paced environment. If you're passionate about customer service and are interested in contributing to a company that prioritizes employee growth and client satisfaction, YMI Insurance is the place for you!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
You will be expected to educate and advise clients on the policies that are best suited to their personal needs.
With your excellent relationship-building talents, you will help clients round out their accounts and maintain client retention and satisfaction.
With your keen attention to detail, you will update client information and assist clients with policy changes.
Requirements
An Active PA Property & Casualty License is preferred. Licensing assistance is available.
5+ Years of Customer Service Experience is Required.
Detail-oriented with the ability to prioritize and multitask.
A team player who is self-motivated with a positive attitude.
Excellent written and verbal communication skills and the ability to think critically.
Customer Service Technician in Forensic Specimen Management
Customer service specialist job in Raritan, NJ
Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Additional Information
For any queries please call me back @ ************.
Customer Service
Customer service specialist job in Allentown, PA
Solano Insurance Group in Allentown, PA is looking for two Customer Service Specialists to join our newest 3rd location in Bethlehem. We are located on 1146 Hamilton St Ste 1 Allentown. (Main Office). Our ideal candidate is self-driven, motivated, engaged and willing to grow and make a career in the Insurance Industry. This role requires strong customer service and communication skills
Responsibilities
Client support: Answer questions about coverage, claims, and billing, and assist with policy documents.
Sales support: Identify opportunities for cross-selling or up-selling products to existing customers.
Administrative tasks: Record customer interactions, process payments, and maintain client records.
Policy management: Process policy adjustments, renewals, and cancellations. Update client information accurately.
Key duties include providing quotes, processing payments, ensuring policy information is accurate, and building client relationships through strong communication
Complaint resolution: Address customer complaints, find solutions, and follow up to ensure a satisfactory resolution.
New business support: Assist potential clients by providing quotes and gathering necessary information to set up new policies.
Qualifications
Friendly attitude even when dealing with disgruntled clients
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers and team players
Detail-oriented and organized.
Ability to manage multiple tasks accurately and efficiently in a fast-paced environment.
Proficiency with computers and relevant software (e.g., MS Office).
Prior customer service or insurance experience is often preferred.
Bilingual In Spanish
We are looking forward to receiving your application. Thank you.
Call Center Specialist
Customer service specialist job in Allentown, PA
Job Details Allentown, PA Full TimeDescription
Summary: Operates telephone system by answering incoming calls, scheduling appointments and directing all other callers to appropriate personnel to ensure Patient Care Excellence by performing the following duties.
Essential Functions:
• Schedules patient appointments, determining between urgent and non-urgent injuries.
• Answers incoming telephone calls and responds accordingly and/or directs caller to appropriate personnel.
• Receives and conveys detailed and descriptive messages from patients and directs to appropriate personnel.
• Answers questions about organization and provides callers with address, directions, and other information.
• Other duties may be assigned.
Qualifications
Qualifications:
• High school diploma or general education degree (GED). One-year related experience and/or training; or equivalent combination of education and experience.
• Ability to multitask and maintain professional telephone etiquette.
• Computer Database software and Internet software.
• Problem solving skills in standardized situations.
• Ability to work accurately and efficiently.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology helpful.
• Prior customer service representative experience required.
• Knowledge of 3rd party insurance and medical office experience helpful.
• Prior experience in an orthopaedic setting helpful.
OAA Orthopaedic Specialists has been the preferred choice of the Lehigh Valley for comprehensive orthopaedic care for over fifty years. Our mission is to be the region's premier medical provider focused exclusively on orthopaedic care. To achieve this mission, OAA Orthopaedic Specialists seeks to employ individuals that strive to put the needs of our patients first and foremost. With internationally renowned physicians, state-of-the-art technologies, and various locations, OAA is home to some of the area's best and brightest employees.
Our employees strive to provide a quality patient-centered experience to our patients and their families. OAA offers a great benefits package to include Health/Dental/Vision, Company paid Life/LTD and AD&D insurance, paid vacation, holiday, and sick leave, and a 401(k) plan.
As the COVID-19 pandemic continues to impact the world, it is our responsibility to help keep our employees, customers, patients, partners, communities, and the world healthy and safe. To preserve our ability to nourish the world in a safe and responsible way all CDC guidelines are in place and being followed.
Customer Service Center Representative (Call Center)
Customer service specialist job in Quakertown, PA
Job Description
FUNCTION:
The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet.
GENERAL DUTIES AND RESPONSIBILITIES:
Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
Opens, closes, and services every type of deposit product.
Completes consumer loan applications.
Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
Assumes additional job-related duties as requested.
REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:
Successful experience working with customers and co-workers.
Must complete basic CSR training within the first 6 months of employment.
Must complete CSR requirement checklist within 12 months of hire.
Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs.
Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
Must successfully complete ABA Banking Fundamentals within the first year of employment.
Must fulfill re-certification requirements for CSR annually.
DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:
Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel).
Previous or current banking experience.
DEPARTMENT HOURS:
8:00 a.m. to 7:00 p.m. Monday through Friday
8:30 a.m. to 4:00 p.m. Saturday
Automotive Customer Service Advisor - 3940
Customer service specialist job in Douglassville, PA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Captain - Customer Service
Customer service specialist job in Lehigh, PA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $13 per hour
Salary Range:
7.25
-
13
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyGreenDrop Customer Service Attendant
Customer service specialist job in Pottstown, PA
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.
[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]
What you can expect:
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
What you get: Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision.
Company-paid life insurance for extra protection and peace of mind.
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
What you'll be working on:
The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following:
Always greet donors in a friendly manner, in full GreenDrop uniform.
Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
Assist donors with their donations and help to unload their vehicles.
Wear a tablet holder while recording donor information on the company iPad.
Assist truck driver during donation pick-ups.
Organize donations in the stock room.
Maintain the cleanliness of the site, both inside and outside.
Fill out supply orders to keep the site stocked with the necessary tools for job completion.
Other duties assigned by the manager.
Must be able to be on-site during working hours.
Must be able to perform essential job functions with or without reasonable accommodations.
What you have:
Ability to work independently without continuous supervision.
Have an outstanding ability to interact with people.
Strong desire to provide magnificent service.
Able and willing to lift up to 50lbs continuously throughout the day.
Ability to work in outside conditions within the different seasons.
Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
Minimum Age Requirements:
Must be at least 18 years of age.
FLSA: Hourly
Travel: No travel required.
Work Type/Location: 18 Lightcap Rd., Pottstown, PA 19464
Savers/GreenDrop is an E-Verify employer #ZRGD
Auto-ApplyGreenDrop Customer Service Attendant
Customer service specialist job in Pottstown, PA
Share: share to e-mail Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.
[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]
What you can expect:
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
* We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision.
* Company-paid life insurance for extra protection and peace of mind.
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
What you'll be working on:
* The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
* The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions:
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
This includes but is not limited to the following:
* Always greet donors in a friendly manner, in full GreenDrop uniform.
* Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
* Assist donors with their donations and help to unload their vehicles.
* Wear a tablet holder while recording donor information on the company iPad.
* Assist truck driver during donation pick-ups.
* Organize donations in the stock room.
* Maintain the cleanliness of the site, both inside and outside.
* Fill out supply orders to keep the site stocked with the necessary tools for job completion.
* Other duties assigned by the manager.
* Must be able to be on-site during working hours.
* Must be able to perform essential job functions with or without reasonable accommodations.
What you have:
* Ability to work independently without continuous supervision.
* Have an outstanding ability to interact with people.
* Strong desire to provide magnificent service.
* Able and willing to lift up to 50lbs continuously throughout the day.
* Ability to work in outside conditions within the different seasons.
* Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
* Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
Minimum Age Requirements:
* Must be at least 18 years of age.
FLSA: Hourly
Travel: No travel required.
Work Type/Location:
18 Lightcap Rd., Pottstown, PA 19464
Savers/GreenDrop is an E-Verify employer
#ZRGD
Share: share to e-mail
GreenDrop Customer Service Attendant
Customer service specialist job in Pottstown, PA
**Job Title: GreenDrop Attendant** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.
_[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]_
**What you can expect:**
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
+ We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
**Benefits offerings including:**
+ Bundled health plans such as medical, Rx, dental and vision.
+ Company-paid life insurance for extra protection and peace of mind.
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
**What you'll be working on:**
+ The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
+ The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
**Essential Job Functions:**
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
**This includes but is not limited to the following:**
+ Always greet donors in a friendly manner, in full GreenDrop uniform.
+ Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
+ Assist donors with their donations and help to unload their vehicles.
+ Wear a tablet holder while recording donor information on the company iPad.
+ Assist truck driver during donation pick-ups.
+ Organize donations in the stock room.
+ Maintain the cleanliness of the site, both inside and outside.
+ Fill out supply orders to keep the site stocked with the necessary tools for job completion.
+ Other duties assigned by the manager.
+ Must be able to be on-site during working hours.
+ Must be able to perform essential job functions with or without reasonable accommodations.
**What you have:**
+ Ability to work independently without continuous supervision.
+ Have an outstanding ability to interact with people.
+ Strong desire to provide magnificent service.
+ Able and willing to lift up to 50lbs continuously throughout the day.
+ Ability to work in outside conditions within the different seasons.
+ Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
+ Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
**Minimum Age Requirements:**
+ Must be at least 18 years of age.
**FLSA: Hourly**
**Travel: No travel required.**
**Work Type/Location:**
**18 Lightcap Rd., Pottstown, PA 19464**
Savers/GreenDrop is an E-Verify employer
\#ZRGD
Zamboni Operator | Part-Time | PPL Center
Customer service specialist job in Allentown, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.
This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown.
This role will pay an hourly wage of $14.00 to $19.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until November 14, 2025.
Responsibilities
Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc.
Work with the facilities department to provide optimal ice conditions for all ice events.
Oversee aspects of ice installation and removal.
Assist operations department to expedite event conversions.
Other duties as assigned.
Qualifications
Must be a trained operator for Zamboni Ice Resurfacing machines
Solid understanding of OSHA rules and regulations
Must be comfortable working in very cold or very hot conditions for long periods of time
Must be able to stand, bend and stoop for long periods of time
Must be able to climb stairs/ladder
Ability to adhere to building policies and event requirements
Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form
Must be able to work long irregular hours to include nights, weekends, and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-Apply