Team Member Relations Specialist
Customer service specialist job in Hastings, MN
. Pay Rate: $25.00 an hour SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed
Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards
Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc.
Assist with processing unemployment claims
Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly
Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS
Assist staffing with rehire status issues and internal team member transfers
Be a resource for team members and management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
2 years Human Resources experience with an emphasis on employee services
Experience processing unemployment insurance and handling counselings
Skills
Required:
Accurate and detail-oriented
Strong organizational skills
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment
Ability to manage projects in a timely and efficient manner while maintaining a budget
Ability to adapt quickly to changing priorities
REQUIRED TRAINING
Treasure Island guest service training
Human Resources Management System training
Team Member Electronic Communications System training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand and sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for team member events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
Medical Customer Service
Customer service specialist job in Maple Grove, MN
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MN - Maple Grove
U.S. Starting Hourly Wage:
$18.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - MN - Maple GroveWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyCustomer Support Coordinator - Medical Device
Customer service specialist job in Minneapolis, MN
About the Role
The Customer Support Coordinator - Medical Device plays a key role in supporting medical device logistics, healthcare equipment returns, and field device recovery operations. This position is responsible for coordinating, planning, and managing the retrieval, return, and recovery of medical devices issued to customers, caregivers, and clinical professionals.
You will oversee past-due device returns, communicate with customers needing support, and utilize Salesforce, workflow tools, and healthcare data systems to improve the return process, operational efficiency, and customer experience. This role requires strong communication skills, attention to detail, and the ability to analyze workflow trends to help enhance device lifecycle management, process optimization, and program performance.
Key Responsibilities
Coordinate, schedule, and manage the retrieval and return of field-deployed medical devices and medical equipment.
Provide support to customers with past-due device returns, offering guidance and clear instructions to ensure timely retrieval.
Collaborate with internal medical services, healthcare operations, and customer support teams to improve productivity and enhance the customer experience.
Document all incoming inquiries via phone, email, chat, fax, or mail, maintaining accurate records in compliance with HIPAA and privacy regulations.
Collect, track, and maintain medical device data, customer information, and audit records to support process improvement and compliance.
Record all customer interactions, complaints, inquiries, follow-ups, and outcomes using healthcare-approved documentation standards.
Ensure compliance with HIPAA, privacy regulations, and medical data security requirements.
Demonstrate core service values: Listen, Learn, and Lead.
Analyze workflow trends and identify opportunities to improve retrieval operations, logistics workflows, and device return processes.
Recommend new procedures to enhance efficiency, customer satisfaction, and organizational performance.
Perform additional responsibilities as assigned.
Skills & Competencies
Strong customer service, communication, and call-handling skills.
Ability to conduct phone work and computer work for extended periods.
Typing speed of 40 WPM with accuracy.
Strong problem-solving skills and investigative thinking.
Ability to work independently and as part of a team.
High proficiency with computer systems, CRM platforms, Salesforce, and device-tracking tools.
Ability to learn new healthcare systems, claims processing tools, and operational platforms.
Education & Experience
Bachelor's degree preferred.
2+ years of experience in customer service, medical device support, healthcare operations, or logistics coordination.
Salesforce experience is a plus.
Why This Role Matters
This position ensures successful medical device recovery, supports equipment accessibility, and strengthens the operational efficiency of the medical device lifecycle. You will help maintain high standards of customer care, compliance, and service quality, directly impacting program success.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Customer service specialist job in Maplewood, MN
Russell Tobin's client is hiring a Customer Service Representative in Maplewood, MN
Employment Type: Contract
Schedule: 7am - 6pm
Pay rate: $21-$23/hr
Responsibilities:
Serve as the primary liaison for customer inquiries, order management, and issue resolution.
Process orders from entry through delivery, ensuring accuracy and timely follow-up.
Provide updates on pricing, product information, inventory, shipping, and order status.
Manage worklists, including raising internal tickets for order, product, or billing concerns.
Communicate professionally via phone and written correspondence with internal teams and customers.
Investigate and resolve non-routine or complex customer complaints using systematic problem-solving.
Identify service gaps, analyze patterns, and contribute to process improvements.
Support team operations through meeting participation, cross-functional collaboration, and occasional training of new staff.
Requirements:
Bachelor's degree required.
Strong independent problem-solving ability and proactive communication skills.
Ability to analyze information from multiple sources and manage a high-volume workload.
Quick learner with strong organizational skills and attention to detail.
Excellent written/verbal communication, judgment, and ability to manage multiple priorities under deadlines.
Preferred: SAP experience and prior customer service or cross-functional project experience.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Walser Toyota Bloomington Service Advisor
Customer service specialist job in Minneapolis, MN
Service Advisor - Walser Automotive Group
Join a family-owned automotive leader with over 70 years of excellence. As a Service Advisor, you'll be the face of Walser Service - welcoming guests, coordinating with technicians, and ensuring every customer receives the exceptional care that defines our culture.
Compensation:
On Average $70,000 with potential to earn up to $115,000 or more based on incentives!
Opportunities for growth and development
What You'll Do
Greet customers, perform vehicle walk-arounds, and write repair orders
Serve as the main point of contact between customers and technicians
Communicate clearly about services, timelines, and recommendations
Use TruVideo and Estimating tools to create accurate, transparent service experiences
Stage vehicles, assist with shuttle coordination, and maintain shop flow
Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You'll Bring
Automotive or customer service experience preferred
Strong communication, organization, and multitasking skills
Comfortable using Microsoft Office and DMS software
Valid driver's license and clean driving record
What's in it for you?
Career Growth
2 week paid Service Advisor training program - where you leave the training understanding how to effectively sell on the service drive
Team-First Environment
Recognition Programs & Incentive Trips
Paid Clothing Program
? Apply today and grow your career with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Customer Service Account Representative
Customer service specialist job in Burnsville, MN
Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed.
About the Role
As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience.
Key Responsibilities
Promote Hercules products and services to new and existing customers through product and service knowledge.
Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed.
Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations.
Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships.
Prepare product quotes while adhering to internal processes and business policies.
Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements.
Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making.
Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly.
Communicate professionally with external B2B customers across diverse industries and regions.
Education, Skills, and Requirements
Associate degree or equivalent experience preferred (Bachelor's degree a plus).
1-2 years of customer service experience (internships or related roles count).
Proficiency in Microsoft Excel required.
Experience in a distribution or manufacturing environment is a plus, but not required.
Excellent written and oral communication skills.
Ability to learn quickly and thrive in a fast-paced environment.
Strong team player with a commitment to positive customer experiences
Growth Opportunity
This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities.
Why Join Hercules OEM?
Competitive salary and benefits package.
Collaborative, growth-oriented team environment.
Opportunity to make an impact in a dynamic industry.
Customer Service Representative
Customer service specialist job in Minneapolis, MN
JOB DETAILS:
Job Title: Customer Service Associate ( Order entry)
Contract: 4 months ( extension as per the performance )
Shift: 7:45 AM - 4:15 PM CST
Position Purpose & Summary :
Record & sort incoming USPS mail / inter-office domestic & international mail by department mailstops & locations. Process outbound USPS mail on Pitney Bowes postal equipment. Knowledge of specialty mail requirements. Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled. Collect outgoing mail. Operates Pitney Bowes mail inserting equipment to process daily invoices and on-demand projects. Assists with fulfillment projects as needed including manual assembly, labeling etc. Look up recipient information on website for mail & packages that are insufficiently addressed. Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists.
Principal Accountabilities:
Mail Services: Sort, Look Up, deliver and post mail
Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight
Operate Pitney Bowes mail inserting machine
Manage customer inquiries regarding mail and shipping services.
Any other duties as assigned
Required Qualifications:
• High school diploma or equivalent
• 1-2 years experience in mail & delivery services
• Basic PC knowledge…Microsoft Outlook,Word & Excel
• Ability to lift up to 35 lbs.
• Effective verbal and written communication skills
Preferred Qualifications:
• 1-2 years of dock experience.
• Electic Hand Jack / Forklift experience
Rep, Technical Service - Bilingual (French & English)
Customer service specialist job in Wyoming, MN
At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.
JOB SUMMARY:
Polaris Technical Service Representatives (TSRs) are tasked with delivering industry-leading case management and service experiences for Polaris dealers and customers through effective technical problem resolution. This role involves managing cases of varying complexity and type, assisting dealers with vehicle diagnostics and troubleshooting, and evaluating warranty and goodwill coverage requests. This highly impactful position is dedicated to resolving technical vehicle issues and making business and financial decisions that enhance brand loyalty while providing world-class service. TSRs utilize problem analysis, technical proficiency, critical thinking, and clear communication to resolve vehicle cases.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Provide technical case support to dealership technicians. Vehicle case management will include diagnostics and goodwill coverage requests.
TSRs will be responsible for solving and closing cases in short periods of time through effective case management.
Manage diagnostic cases by following a comprehensive process: verify the complaint, identify related symptoms, analyze and isolate the issue, implement the fix, and test to ensure resolution.
TSRs will be responsible for warranty authorization cases, including but not limited to determining root cause, warranty eligibility, component coverage and labor accuracy.
Use experience, knowledge, and collaboration with internal teams to assist dealership technicians to promptly resolve diagnostic cases.
Leverage your understanding of customers and dealers, along with your technical expertise and customer-centric approach, to make financial and business decisions that boost brand loyalty. Provide exceptional customer service to both dealers and customers.
Conduct flat rate time studies and review warranty flat rate manuals.
Assist in the development, review and feedback for service manuals, videos, team tips, diagnostic processes, or technical training materials. TSRs will be used as an internal subject matter expert on vehicle diagnostics and service for assigned vehicle platforms or systems.
Support the Owner Connections team in enhancing customer satisfaction and loyalty by offering technical explanations and coaching, evaluating customer-specific coverage, and ensuring clear communication between the dealer, customer, and Polaris.
Meticulously document dealer and customer interactions by taking detailed notes across all communication methods.
SKILLS & KNOWLEDGE:
Hard Skills:
Bachelor's degree in engineering preferred or other related technical major, or substantial equivalent technical experience in related work or field
A deep understanding of theory and function, as well as experience diagnosing the following: engine mechanical, engine runnability, fuel system, intake and exhaust, suspension, driveline, transmission, electrical, A/C, and other related systems as required.
Vast experience and knowledge of electrical theory, electrical component functions, and electrical diagnostics using multimeters and other diagnostic tools as required
Proficient in Microsoft Office applications: Word, Excel, SharePoint
Excellent written and verbal communication skills; ability to articulate thoughts, ideas and technical terminology
Efficient and accurate typing skills
Soft Skills:
Detail-oriented
Ability to methodically evaluate complex situations and provide recommendations for resolution
Ability to stay composed and confident in high pressure situations
Teamwork - work collaboratively with both internal and external team members
Strong problem-solving skills
Ability to stay positive and empathetic in challenging situations and conversations
Preferred:
Three to five years of dealer or customer service experience
Powersports Industry Knowledge
Polaris product knowledge
An understanding, appreciation and passion for Polaris products
WORKING CONDITIONS
Fast-paced office environment.
Hybrid work-schedule. Minimum 3 days in office on non-travel periods if based in the Winnipeg or Wyoming area.
Successful candidates will be capable and comfortable providing diagnostic support via phone and case support. Approximately 80% of your time will be spent providing support from your office.
Mixed office and shop environment.
Reliable transportation and valid driver's license required.
The starting pay range for Minnesota is $26.44 to $35.10 per hour, plus eligibility for overtime. Individual pay and positioning within the range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. While individual pay could fall anywhere in the range based on these factors, it is not common to start at the high end or top of the range.
#LI-BO1
To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing.
We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today!
At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment.
About Polaris
As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER , RZR and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle mid-size and heavyweight motorcycles; Slingshot moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. ***************
EEO Statement
Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process, or otherwise need assistance or an accommodation in the recruiting process, should contact Human Resources at ************ or
******************************
. To read more about employment discrimination protection under U.S. federal law, see:
Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)
.
Auto-ApplyCustomer Service Specialist/Inside Sales Representative- VSRG
Customer service specialist job in Saint Paul, MN
The Mission: Endeavor Business Media is a rapidly growing US-based B2B media and events company founded in 2017. Endeavor's mission is to deliver the highest-quality content in the B2B markets we serve and to do so in the various, multi-channel formats that today's industry professionals demand. From informative e-newsletters to in-depth monthly magazines to curated in-person events, Endeavor Business Media is committed to providing the best opportunities for professionals to stay knowledgeable and connect with marketplace colleagues that drive their industry forward.
The Team: Endeavor places a high importance on its data-driven core values of accountability, continuous improvement, teamwork and being passionate about value creation in an environment that maintains minimal politics, directional clarity, high productivity and low turnover among good people. These values are adopted at all levels of the company across every sphere and give the company its operational advantage. Our departments and operating businesses have autonomy and place a high value on meritocracy, with a commitment to providing individuals with opportunities for growth and development.
Job Summary: You will be responsible for driving sales and revenue growth by prospecting, outbound calling and presenting EBM print and digital advertising programs for the automotive repair industry's leading publications, FenderBender and Ratchet+Wrench.
Are you a highly motivated sales professional with a passion for driving growth? Do you thrive in a dynamic, collaborative environment? If so, we want you to join our team as an Customer Service Specialist and become a key player in the success of the automotive repair industry's leading publications, FenderBender and Ratchet+Wrench!
This is position is located in our St. Paul, MN office. You must be local to the Twin Cities metro area to join our team.
What You'll Do: Drive Revenue, Build Relationships, and Make an Impact
As an Customer Service Specialist, you won't just be making calls; you'll be building bridges between our industry-leading publications and businesses eager to connect with their target audience. You'll be responsible for:
* Fueling Growth: Spearhead sales and revenue growth by expertly prospecting, cold calling, and presenting our innovative print and digital advertising programs.
* Forging Connections: Develop and nurture strong relationships with both new and existing advertisers, becoming a trusted advisor and champion for the EBM brands.
* Strategic Account Management: Craft compelling proposals, and provide exceptional service and support to your clients through personalized communication, whether it's a phone call, email, or even a handwritten note.
* Mastering Your Territory: Diligently update all prospect and customer activity in our CRM, manage your sales pipeline, and analyze campaign performance within your assigned territory.
* Collaborative Success: Participate actively in monthlyly sales meetings and one-on-one sessions with your manager, collaborating with the sales team and other departments to exceed customer expectations and achieve ambitious sales goals.
* Closing Deals: Consistently close sales and achieve monthly, quarterly, and annual targets - your success is our success!
* Can make a high volume of calls daily
* Inside Sales experience is preferable
* Must be great on the phone with personality, tonality and presence
* A solid communicator
* Adverse to call reluctance - can make the dials needed
* Resilient to call rejection
* Outstanding team player
* Willingness to learn (coachable!)
Your Journey to Success: First Year in the Role
We're invested in your growth from day one. Here's what you can expect as you embark on your journey with us:
* Month 3: Foundation Building. You'll gain a comprehensive understanding of the role through a blend of immersive training, frequent practice sessions with constructive feedback, and invaluable side-by-side call listening.
* Month 6: Strategic Mastery. You'll be confidently managing your assigned sales territory, honing your skills in discovery, objection handling, and crafting targeted messages to secure new business revenue and close sales.
* Month 12: Leadership & Innovation. You'll emerge as a key contributing member of the team's success, developing advanced sales techniques, optimizing processes, and consistently growing your region by closing sales.
Who You Are: The Qualities That Define Your Success
You're more than just a salesperson; you're a strategic thinker, a skilled communicator, and a true team player. While prior business-to-business inside sales or outbound cold-calling experience is a plus, we value your potential and drive above all else. We're looking for someone who is:
* Curious & Active Listener: You possess an insatiable hunger to learn and a fearless willingness to experiment. You ask insightful questions and truly listen, even picking up on what's unsaid.
* Resilient & Self-Motivated: You're driven to build upon past successes, understanding that swift failures are often the quickest path to breakthroughs. You're not afraid to jump in and try new approaches.
* Detail-Oriented: You know the little things matter! You're adept at creating processes that keep you organized and on track.
* Tech-Savvy: You love exploring new technology and quickly adapt to and master new tools and processes. Familiarity with Salesforce (or similar CRM) and MS Office Suite (especially Outlook) is helpful, but we'll provide all the training you need!
* Exceptional Communicator: Your verbal and written communication is clear, concise, professional, and engaging. You can craft confident, persuasive, and professional emails that get results.
* Collaborative Spirit: You understand that collective success is the most rewarding. You're eager to share your insights and best practices with your team, fostering an environment where everyone thrives.
For this position, the hourly rate is $20.43 an hour with a 2% uncapped commission and annual bonus structure.
Ready to take your sales career to the next level? If you're eager to contribute to a growing company and make a tangible impact, we encourage you to apply!
To all current EBM employees: If you are interested in applying for this position, please apply through the company intranet job listings.
Benefits at EBM:
* We offer competitive benefits package including medical, dental, and vision
* 24/7 access to Telehealth services
* FSA and HSA pretax savings accounts
* Company paid life insurance and disability
* 401(k) with company match
* Paid parental leave
* A generous PTO policy
* 12 paid holidays
* Tuition assistance
* Professional growth opportunities through continuing education
* Company Core Value Awards
* Employee Retail & Travel discounts
EndeavorB2B is an equal opportunity employer. We are committed to providing equal employment opportunities in recruiting, hiring, training, promotions, compensation, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status.
Engagement Terms Coordinator/Specialist
Customer service specialist job in Minneapolis, MN
Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's
Minneapolis
team in our fast-paced
Risk Management
Department
as
an
Engagement Terms Coordinator/Specialist.
How Will You Make a Difference?
Coordinate intake by entering the required information into the Firm's new business intake system and monitoring the intake process with the goal of minimizing workflow delays.
Support attorney and staff expectations by communicating project status and issues and escalating as appropriate.
Act as a point of contact for procedural guidance related to new matter intake and engagement terms document reviews.
Prepare Engagement Letters using established templates and guidelines, ensuring alignment with Firm policies and legal requirements.
Assist with the review of Engagement Letters and OCGs by coordinating with internal departments to identify relevant issues and help draft responses for internal and external stakeholders.
Maintain centralized documentation and serve as liaison for client engagement terms and information requests, ensuring timely and accurate communication.
Support client analysis projects by organizing data, coordinating with management and stakeholders, and contributing to cross-departmental efforts to meet Firm objectives.
What Will You Bring to the Table?
Bachelor's degree in business administration or the equivalent experience.
At least 1 year related professional experience, preferably in the professional services industry.
Knowledge of drafting and reviewing Engagement Letters and responding to client and internal questions regarding such documents is preferred.
Demonstrated understanding of law firm operations, including general awareness of client relationship dynamics is preferred.
Ability to recognize potential issues in requests and appropriately escalate to supervisors or subject matter experts.
Ability to summarize and organize information clearly and concisely for internal use or communication.
Proficient in standard Firm software tools (e.g. Outlook, Word, Excel, PowerPoint), with a willingness to learn and navigate new systems (e.g. billing/accounting, relational databases).
Working knowledge of Adobe and Word are required.
Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Ability to work independently with moderate supervision, while adhering to established timelines and procedures.
Demonstrated professionalism and effective communication, with a commitment to providing high-quality service.
Ability to be flexible and responsive to business needs, including adjusting work hours when necessary.
Ability to change and adapt to current and future responsibilities, circumstances, systems, team dynamics, and adherence to the firm's policies and procedures.
This is a hybrid position required to work in the Minneapolis on Wednesdays. The hours for this role are 11am-7:30pm.
Why Fish?
When you join our team, we offer:
Competitive pay and discretionary bonus opportunities along with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
Award-winning retirement and profit sharing plans with employer contribution
A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives
A positive culture awarded an Outstanding Workplace designation in 2023 and 2024 by People Insight based on our high levels of employee engagement
The pay range for this position varies by geographic market. In Minneapolis, the estimated starting pay is $25.45 - $37.71 per hour (based on a 37.5-hour workweek), which is equivalent to $49,619 - $73,532 annually. Final compensation will be based on a variety of factors, including education, experience, skills, professional background, overall qualifications, and location.
Our Commitment to Diversity
As a firm that serves the world's greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives. Having a diverse team enhances the quality of legal services we provide to our clients, sustains our standing as a premier IP law firm, and strengthens the fabric of our firm.
#LI-Hybrid
#LI-DM1
Pharmacy Customer Service Associate
Customer service specialist job in Maple Grove, MN
#762 Maple Grove, Minnesota (C) Thrifty White Pharmacy is seeking out full-time Pharmacy Customer Service Associate (s) in #762 Maple Grove, Minnesota (C) to assist the Pharmacy team in providing customer service via the telephone to our pharmacy partners.
Schedules for this position could vary with the needs of the business and/or employee. Operating hours for this team are 7:30am-8pm. Candidates must have the availability to work one night a week until 8pm and one weekend per month (Sat & Sun).
A few of the primary responsibilities include:
Answering incoming phone calls which would include helping with questions, taking refill requests, transferring calls to the appropriate person.
Placing outbound calls to different pharmacy partners to follow up on pending items/questions.
Indexing and identifying incoming faxes to help ensure timeliness for all pharmacy orders.
Sending outbound faxes to different pharmacy partners for various reasons or requests.
Assists customers with Medicare Part D questions.
Able to learn and implement new and changing technologies on an ongoing basis.
Able to maintain flexibility in new or changing work roles and the modification of job responsibilities as required.
Good attendance and punctuality is required in order to fulfill the essential job functions
The ideal candidate for this position would:
be comfortable on phones majority of shift
be comfortable with sitting for long periods of time
be comfortable multitasking between various computer systems
have previous customer service experience
have experience with pharmacy and medication terminology
PHYSICAL DEMANDS
The physical demands described here are representable of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may include long periods of sitting. While performing the duties of this job, the employee is also frequently required: to talk and hear, use hands and fingers, handle, or operate objects, tools, or controls, and to reach with hands and arms.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.
Applicant should possess excellent customer service skills, attention to detail, the ability to maintain patient confidentiality, and be at least 18 years of age and have a high school diploma or equivalent.
We offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family.
Thrifty White Pharmacy is an Equal Opportunity Employer.
Pharmacy Innovator of the Year by Drug Store News
Compensation: $18.00 - $24.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers.
Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations.
As a dynamic organization, we have a variety of different practice sites and positions.
No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee!
Auto-ApplyCustomer Support Consultant
Customer service specialist job in Eagan, MN
Service Center
Eagan
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
BENEFITS OF JOINING CALIBER
Benefits from day one: Immediately eligible for medical, dental and vision
Industry Comparable Pay - Paid weekly and eligible for overtime
Paid Vacation & Holidays - Can begin accruing day 1
Career growth opportunities - we promote from within!
A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS:
2+ years of customer facing experience; sales experience a plus
Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Passion for learning the collision industry
Be able to understand instructions - written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Must be able to provide personable, friendly “World Class” customer service to internal and external customers
Caliber is an Equal Opportunity Employer
Auto-ApplyCustomer Service - Winner's Circle
Customer service specialist job in Maple Grove, MN
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
11.13
-
15.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCustomer Service Advisor
Customer service specialist job in Minneapolis, MN
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$18.40 - $25.30
By joining the Bio-Techne team you will have an impact on future cutting-edge research. Bio-Techne, and all its brands, provides tools for researchers in Life Sciences and Clinical Diagnostics.
Position Summary:
Primarily responsible for assisting the Bio-Techne Sales organization with order processing, problem solving, responding to order status inquiries, resolving customer service complaints, and any additional activities contributing to higher level support of customer needs. The responsibilities of this position, are to answer sales and customer calls for product availability and order status, communicate and coordinate activities with customers, other Bio-Techne entities and Sales Reps to get orders processed and shipped out. Provide product and pricing information to customers. Follow up on customer complaints, questions, and product returns to ensure customer satisfaction. Proactive monitoring of key customer or product orders to ensure smooth fulfillment.
Key Responsibilities:
▪ Enter orders into the company ERP Microsoft Dynamics (AX), accurately and efficiently, obtaining clarification from the Customer, Sales rep, Finance, etc. as necessary.
▪ Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure the customer's needs and expectations regarding their order are met. Follow through with requests to completion or escalate when appropriate.
▪ Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. Manage all aspects of the order cycle as necessary to ensure customer satisfaction.
▪ Effectively manage work situations of moderate degree of complexity, which could impact company image and/or sales dollars and costs.
▪ Provide non-technical products and pricing information to customers through phone, email or other channels as needed.
▪ Connect callers to appropriate departments as needed.
▪ Create and document service complaints in Salesforce for escalation/follow up as needed.
▪ Follows company policies and practices as outlined in Handbook and follow guidelines regarding safety as outlined in the AWAIR, Chemical Hygiene and Exposure Control manuals in accordance with the job.
▪ Performs additional duties as assigned.
Qualifications
Education and Experience:
▪ Associates or bachelor's college degree in Business, Sales, or Marketing or other field preferred, or equivalent work experience including prior work as a Customer Service Associate.
▪ High School diploma is required with at least 3 years of relevant customer and/or sales facing experience in a fast-paced environment.
▪ Good communication skills, both verbal and written, and a pleasant phone presence required.
▪ Must have the ability to problem solve and possess organizational and multi-tasking skills.
▪ Ability to independently prioritize and re-prioritize based on urgency and complexity of issues.
▪ Complete proficiency in ERP Microsoft Dynamics (AX) and other current Bio-Techne systems, including Salesforce desired.
▪ A working knowledge of Microsoft Outlook, Word, and Excel as well as computer entry and/or typing skills are required.
Knowledge, Skills, and Abilities:
▪ Skills in assisting customers and sales in problem solving related to customer service issues, including the ability to identify and appropriately evaluate a course of action.
▪ Improve service through continually meeting and interacting with our customers and other internal departments to maintain your knowledge of products, programs, customer's needs, new products, product availability and the production plans.
▪ Skills taking and providing accurate, detailed product information.
▪ Ability to act independently on routine assignments or projects.
▪ Ability to plan, organize and multi-task to complete assignments in an efficient manner.
▪ Ability to communicate professionally, both oral and written.
▪ Ability to pay attention to details and perform at a high level of accuracy.
▪ Ability to work independently and with a team.
▪ Ability to resolve interpersonal challenges that arise in a changing environment or in a multi-person team situation.
▪ Ability to work hours that conform to the department's needs.
▪ Knowledge of Microsoft Outlook, Word, and Excel.
Why Join Bio-Techne:
We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Auto-ApplyService Center Representative - Orthopedic Call Center
Customer service specialist job in Bloomington, MN
TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team.
The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships.
In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Work Schedule:
M-F 8:30a-5:00p
Minimum Qualifications:
Knowledge, Skills, and Abilities:
Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience.
Ability to handle and implement frequent changes in processes and protocols.
Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients.
Preferred Qualifications:
Education, Experience or Equivalent Combination:
Some post-secondary education preferred.
Licensure/ Registration/ Certification:
NA
Knowledge, Skills, and Abilities:
Computer skills required including using dual monitors.
Call Center experience a plus.
Some medical background preferred.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyClient Specialist
Customer service specialist job in Minneapolis, MN
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
Disability Services Specialist
Customer service specialist job in Saint Paul, MN
The Disability Services Specialist will provide a broad range of assistance for students seeking disability-related accommodation at Mitchell Hamline School of Law. This position demands a high level of competence, sensitivity and integrity in all areas related to students with disabilities. Effective communication and administrative skills, along with the ability to work in an active office environment with a diverse population of students, faculty, and staff, are essential. Because the Disability Services Department requires a student-facing presence at all times, and because of the nature of the essential job duties and responsibilities of the Disability Services Specialist position, the Disability Services Specialist's ability to work on campus at least 50 percent of the time, and up to 100 percent of the time during peak business periods, is essential.
The Disability Services team is dedicated to ensuring equitable access while creating an inclusive campus community with a universally designed learning environment. Mitchell Hamline School of Law is committed to ensuring access to educational opportunities, programs, and services for all qualified students in accordance with the Americans with Disabilities Act (ADA) As Amended, and Section 504 of the Rehabilitation Act of 1973. The institution does not discriminate on the basis of disability in the administration of its education-related programs.
Essential Duties and Responsibilities:
Intake and Case Management
Manage student caseload. This duty includes conducting initial meetings, reviewing documentation, creating case notes, intentional follow up with students and/or faculty members, and referring students to on campus and/or external community resources.
Interprets and explains School policies and procedures to students, adjuncts and faculty who are requesting information and/or using services; adheres to Family Educational Rights and Privacy Act of 1974 (FERPA).
Requests and analyzes medical reports and disability verifications from state licensed care providers; explains disability verification requirements to providers; and maintains confidential student files.
Supports students' individualized modifications and accommodations needed for academic access.
Provides support for students through meetings to discuss goals, progress, and any unresolved issues/concerns.
Records
Reviews, updates, and maintains student records (e.g., SIS/Jenzabar, AIM).
Coordination of Auxiliary Services
Testing Accommodation Process
The Disability Services Specialist will support the Disability Services team in implementing student testing accommodations. Strong written and verbal communication with students, faculty, and Disability Services team members is essential. Due to the dynamic nature of the testing process, the Disability Services Specialist must be able to work independently, manage multiple deadlines and consistently exercise critical problem-solving and decision-making skills.
Assist with proctoring exams during high-volume periods.
Alternative Format Materials
This position will facilitate and manage departmental processes related to alternative format materials. Responsibilities include supporting the student request process for alternative format textbooks and ensuring timely delivery of materials. The Disability Services Specialist will also evaluate course materials for accessibility, as needed.
Assistive Technology
The Disability Services Specialist will assist the Disability Services team in working with external vendors and the implementation of various assistive technology tools, including but not limited to Read & Write (literacy tool) and Glean (audio-notetaking). This position may also assist in providing informational training to students regarding approved accommodations and assigned assistive technology tools.
Captioning and American Sign Language (ASL)
The Disability Services Specialist will work directly with faculty and with Disability Services' external vendor for real-time and post-production student captioning requirements. This position will also assist with captioning needs for large-scale events such as orientation and commencement. Additionally, the Disability Services Specialist may support the Director of Disability Services in organizing and scheduling ASL interpreters.
Implementation of additional auxiliary services, as needed.
This may include organizing the logistics of ergonomic furniture for on-campus needs. As well as other duties as assigned.
Minimum Qualifications:
Associate's degree or an equivalent combination of education and experience.
Minimum of two years' experience working in higher education.
Preferred Qualifications:
Bachelor's degree in education, special education, social work, counseling, communications, psychology, vocational rehabilitation, or a related field.
One year of experience working specifically in the disability services field.
Working knowledge of Accessible Information Management (AIM) software, or other related student information management software in the field of Disability Services.
Pay Range
The estimated pay range for this position is $22.00 - $29.00 per hour.
Benefits
Health insurance
Dental insurance
Life/AD&D insurance (MHSL pays for)
Optional Life Insurance
Disability Benefits (MHSL pays for)
Generous Holidays and Winter Break
403(b) Retirement plan (Generous MHSL match)
Employee Assistance Program (EAP)
Competitive compensation package
To apply, please submit a cover letter and resume. Review of applications will begin immediately and will continue until the position is filled or otherwise closed at the School's discretion.
Mitchell Hamline School of Law does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
Notice of Nondiscrimination re: Title IX Sex Discrimination
Mitchell Hamline School of Law prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions about sex discrimination or harassment to the Title IX Coordinator. The notice of nondiscrimination and information about reporting concerns is located on our website (
**********************************************
).
Customer Support Representative
Customer service specialist job in Saint Paul, MN
We're hiring a Customer Support Representative in Saint Paul, MN-help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company. Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Qualifications:
You'll love this job if you're:
🗣️ An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
✍️ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
🤝 A helper - You're patient and understanding, committed to creating positive interactions.
📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.
Responsibilities:
Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
Update and maintain accurate support documentation and FAQs.
Collect and route customer feedback for internal improvement.
Demonstrate perseverance and empathy in resolving client concerns.
Learn continuously and share your knowledge with teammates.
What We're Looking For:
Excellent written and verbal communication skills.
Commitment to working hard to grow.
A customer-first mindset with a strong desire to assist others.
Previous customer service or soft sales experience is a plus.
Comfort with live chat, email communication, and CRM platforms.
Ability to learn quickly, stay organized, and handle multiple priorities.
A positive attitude and a growth mindset - we value coach ability over perfection!
🎯
Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
💵 Weekly pay plus performance-based bonuses
🩺 Health, life, and retirement benefits
🚀 Merit-based promotions and opportunities for advancement into leadership roles
🤝 A supportive, team-oriented culture that values your growth
Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
Customer Support Representative jobs in Saint Paul, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.
Auto-ApplyParticipant Engagement Specialist
Customer service specialist job in Edina, MN
At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together.
Our Coalition Marketing - Contractor Rewards team is seeking interest for a personable individual with strong customer service skills. The Participant Engagement Specialist will work with program participants and manage program activity.
Roles & Responsibilities:
Outbound calling projects to participants to educate them on the program and get them to enroll and engage.
Answer inbound Customer Service emails and respond to participants via outbound call or email.
Educate participants on the process of earning points.
Resolve inquiries through in-depth research of accounts.
Provide accurate tracking of participant responses.
Assist with special projects.
Education, Knowledge, and Experience Required:
2 plus years of business experience; in Customer Service, Inside Sales, or related role highly preferred.
Strong communication skills, both written and verbal.
Bilingual - Spanish; highly preferred.
Strong PC knowledge and experience with spreadsheets.
Positive attitude.
Attention to detail.
Hourly Rate Range: $23.00 to $25.00 per hour. The final salary and offer will be determined by the applicant's background, experience, and skills.
More details about our company benefits can be found at the following link: **************************************************
Customer Service Support
Customer service specialist job in New Brighton, MN
Imperial Dade, a leading North American distributor, has a Customer Service Support role available in New Brighton, MN! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step.
This Customer Service role will interact with customers to provide information in response to customers' inquiries, concerns, and requests about our products and services.
The schedule for this position is Monday through Friday from 8:00 am until 4:30 pm.
Salary: $20.00 - $22.00/hr
Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.
**All correspondence will come directly from Imperial Dade and not a personal email address.**
Responsibilities
You will:
Answer customers' calls in a prompt, friendly, and professional manner.
Interface with customers by telephone, electronically, or face-to-face
Assist with delivery challenges and customer returns
Optimize fill rates by providing substitutions for out-of-stock or discontinued items
When necessary, escalate customer information, problems/needs, and requests to the customer service manager.
Qualifications
You have:
High school diploma, GED, or equivalent
2 years of customer service experience
Proficiency in MS Office and familiarity with using other software
2 years of data entry experience
Excellent communication skills
An outgoing personality, eager attitude to help others
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
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