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Associate Compliance Service Specialist
Synapse Services, LLC 4.6
Customer service specialist job in Syracuse, NY
The Associate Compliance ServiceSpecialist (ACSS) role is unique role that combines compliance functions in addition to servicing functions. This position supports the Compliance ServiceSpecialist Team, and the Regulatory Filing team within the Compliance department to provide greater control and oversight into that function. This role allows for significant improvement in compliance targets and metrics. The role of ACSS is a hybrid role with a highly specialized skill set to bridge the gap between the Servicing Team and the Compliance Team. ACSS role is crucial to the overall success of the organization and will play a key role in supporting the Regulatory Filing team to ensure that compliance deadlines and requirements are met.
Essential Functions/ Primary Responsibilities:
Prepare, send, and collect state specific diligent effort forms and additional state specific forms.
Manage assigned accounts and handle all aspects of the post binding workflow.
Maintaining post binding files and uploads into Centralis.
Reviewing outstanding subjectivity requirements and coordinating collection of outstanding subjectivities.
Establish and develop solid working relationships with external retail and carrier partners.
Order policies from the carriers.
Follow up on outstanding policies and endorsements.
Setting and following up on suspenses for cross department tasks (i.e. for AAM, AE and AM's)
Review policies, binders and invoices for accuracy.
Coordinate policy and binder corrections.
After review, apply state required stamping language and deliver the policy to the retail partner.
Completing any required carrier surplus lines forms.
Willingness to be cross trained in all aspects of the department as assigned by the Director of Compliance.
Other tasks and responsibilities as determined based on operational needs within the department.
Knowledge, Skills, and Ability:
Must obtain a Property & Casualty License within ___ days of hire date.
Basic knowledge of insurance markets, rating procedures, coverages, and industry operations to effectively manage, maintain, and service assigned client and prospect.
Demonstrated ability to manage multiple priorities in a high-volume position, deliver timely and accurate work products with a sense of urgency as required.
Exceptional interpersonal skills, high level of emotional intelligence, and exceptional communication skills.
Goal and detail oriented: sense of urgency and ability to meet client and producer expectations through well executed time management skills.
Ability to utilize computer and understand functionality. Consistently increasing knowledge of available technology and amending work patterns to maximize efficiency.
Knowledge and ability to perform technical tasks to expedite client service using critical thinking and analytical skills where applicable.
Personal Accountability, willingness to learn and grow.
Must maintain a valid driver's license or have transportation available when needed to be able to leave for calls, meetings and/or visits.
Preference will be given to candidates with prior Property & Casualty experience. Working knowledge of commercial lines insurance and/or insurance licensing preferred. Previous insurance or claims experience and knowledge of Property & Casualty compliance concepts preferred. Training will be provided for the right candidate.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
High-pressure, fast-paced environment with significant telephone and personal disruption. A large number of multiple steps in a complex system performed with accuracy and speed is essential to the successful completion of tasks.
Other Duties:
This is intended to describe the level of work required by the person performing the work of the positions and physical requirements normal to the position. Principal duties outlined are the essential responsibilities and duties and other duties may be assigned as needs arise or as required to support principal duties.
Any written contractual agreements will supersede this job description. Employees must be able to perform essential functions of the position satisfactory, if requested reasonable accommodation will be provided to enable employees with disabilities to perform essential functions of the job, absent undue hardship.
$82k-112k yearly est. 2d ago
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Customer Service Representative
Axius Technologies Inc. 4.1
Customer service specialist job in East Syracuse, NY
Key Responsibilities
Handle inbound calls from Eye Care Professionals (ECPs) regarding:
Lens orders
Order status and tracking
Remakes
General customerservice inquiries
Make outbound follow-up calls to ECPs on pending jobs
Maintain an average of 8 calls per hour
Deliver high-quality, professional customer support across multiple channels
Resolve issues using available tools, resources, and sound business judgment
Escalate unresolved issues appropriately
Maintain productivity, quality, and customer satisfaction standards
Work collaboratively in a team-oriented environment
Communicate clearly, professionally, and courteously at all times
General Function
The CustomerService Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience.
Ideal Candidate Profile
Optical experience preferred (opticians, optical front desk, or similar roles)
ABO Certification preferred
Opportunity to pursue ABO certification post-hire for a pay increase
Lab experience is a plus
Strong customerservice mindset with problem-solving abilities
Training
Combination of online optical courses and in-person 1:1 training with a team lead
Training duration: 2-3 weeks before handling independent calls
Basic Qualifications
High School Diploma or equivalent preferred but not required
Strong written and verbal communication skills in English
Ability to perform basic math
Customer-focused attitude
Intermediate PC skills
Proficient with Windows OS, Microsoft Office, internet, and web browsers
Commitment to first-call resolution
Ability to work effectively in a team environment
$30k-38k yearly est. 1d ago
Customer Service Professional
Affinity Recruiting
Customer service specialist job in Syracuse, NY
Job Description
Are you an experienced customer support professional or looking for an exciting career for the first time? Affinity recruiting is looking for a Sales Associate for an amazing client in the Syracuse, NY location!
Ideal candidate will have:
Minimum of 1 year of customerservice / sales experience!
Excellent written and verbal communication!
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)!
Self-motivated, creative, persistent, flexible & innovative!
Detail oriented!
Duties and Responsibilities:
Manage the relationships with new and existing customers!
Be the primary contact for customers new and existing!
Be the middle person between customers and internal production team, communicating the customers' requirements and requests!
Able to troubleshoot customer issues!
Assist the marketing and sales team with their initiatives!
Will provide support to the sales and marketing team, as needed!
Day to day:
Interacting with customers - taking new orders, processing repeat orders. Working with the production scheduler to obtain ship dates. Troubleshooting issues with the sales and production team.
If this sounds like you, we want to hear from you! Please reply to this posting with an updated resume and a recruiter will reach out to you as soon as possible!
$43k-82k yearly est. 27d ago
Customer Relations Specialist
Suburban Propane 4.5
Customer service specialist job in Holland Patent, NY
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customerservice, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
* Handle a high volume of incoming calls ensuring customerservice quality, efficiency, and accuracy at all times
* Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
* Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
* Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
* Effectively manage customer account data which includes setting up new accounts and maintaining related data
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
* Medical, dental, and vision (eligibility after just 30 days of employment)
* Paid time off that increases with tenure
* A 401(k) with company match and immediate vesting
* A new employee training program and many opportunities for continued learning and career development
* Disability and life insurance
* Employee recognition program
* Generous tuition assistance program
* Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** .
$16.80 - $20.00 an hour (dependent on experience)
This position may be eligible for overtime pay based on business needs.
Qualifications
* Minimum of 3 years of experience in a customerservice role
* Minimum of a High School diploma or GED preferred
* Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
* Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customerservice business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customerservice; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************
$16.8-20 hourly Auto-Apply 37d ago
Airport Customer Service Agent
GAT 3.8
Customer service specialist job in Syracuse, NY
GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at 17.25 per hour
Flight Benefits
Company-provided uniforms
Daily pay options
Paid training
401(k) matching
Opportunities for career advancement into leadership roles and other positions within the company
Position Overview:
As a CustomerService Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customerservice is essential. This position may require you to work with multiple carriers and perform additional duties as assigned.
Key Responsibilities:
Greet and assist customers promptly, courteously, and professionally both in person and over the phone.
Announce incoming and outbound flights clearly and accurately.
Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed.
Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling.
Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors.
Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking.
Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort.
Work independently, manage tasks without direct supervision, and consistently meet service standards.
Display a professional and positive image, adhering to company grooming and uniform standards at all times.
Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs.
Requirements:
Must be at least 18 years of age.
Must have a high school diploma or equivalent (GED)
Strong attention to detail and accuracy in handling transactions, baggage, and flight information.
Must be able to read, speak, and understand the English language fluently.
Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment.
Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone.
Proficiency with entry-level computer systems and technology to manage flight information and process transactions.
Ability to lift and move items weighing between 50-70 lbs. occasionally.
Flexibility to work nights, weekends, and holidays as required by operational needs.
Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.
Must successfully complete and pass a pre-employment drug test.
Equal Opportunity Employer Statement:
GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
$30k-37k yearly est. 40d ago
Customer Rep
Globalchannelmanagement
Customer service specialist job in Syracuse, NY
Customer Rep needs 2+ years experience
Customer Rep requires:
Onsite
Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
Outbound, inbound calling
PC savvy
MS Office savvy
Call center
CustomerserviceCustomer Rep duties:
Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customerservice inquiries
Outbound calls to follow up with, on pending jobs
Average of 8 calls an hour
$35k-55k yearly est. 36d ago
Client Specialist- Dewitt/Fayetteville
Knitwell Group
Customer service specialist job in Fayetteville, NY
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00129 Dewitt NY-Fayetteville,NY 13066Position Type:Regular/Part time
Pay Range:
$16.50 - $20.65 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.5-20.7 hourly Auto-Apply 35d ago
Customer Service Teammate
Go Car Wash Management Corp
Customer service specialist job in Liverpool, NY
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16-17.5 hourly 9d ago
Customer Service Advisor - East Syracuse NY
Stonebriar Auto Services
Customer service specialist job in East Syracuse, NY
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-37k yearly est. 12d ago
Direct Hire Customer Sales Rep
Staffworks CNY
Customer service specialist job in Syracuse, NY
Job DescriptionCustomer Sales Representative Direct Hire for the Yonkers, NY area Base Salary plus 3% gross profit commission! Unlimited Income! What's in it for you?
Unlimited income
Build Relationships
Direct Hire Position
Company is looking for someone with:
Great communication skills
Computer skills
Willingness to learn about products
Customer Sales Representative Details:
No cold calling.
You will be building existing accounts
Must be comfortable talking to people
Must be open to building excellent relationships with customers
Prior sales experience is preferred
Company Provides:
Company Car
Laptop
Cell Phone
Gas Card
Apply now for consideration! www.staffworkscny.com315-455-9675
$37k-53k yearly est. 5d ago
Tenant Services Specialist
Syracuse Housing Authority
Customer service specialist job in Syracuse, NY
Tenant ServicesSpecialist is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam.
After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required.
DISTINGUISHING FEATURES OF THE CLASS
This work involves assisting the administration of the Syracuse Housing Authority in providing services to tenants and resolving the more serious or difficult tenant lease violations and other needs for supportive services. Under the direct supervision of an administrative superior, an employee in this class performs a variety of administrative, tenant problem resolution and tenant relations activities of a responsible nature. Works with tenants and staff to resolve tenant lease violations, to prevent or carry out tenant evictions, and other tenant related matters.
This position is distinguished from Tenant Services Organizer by administrative duties and the higher level and wider scope of responsibility.
Work is assigned and reviewed by an administrative superior through review of written work, review of case records and frequent meetings with supervisor. An employee in this class is expected to perform assigned tasks with independence and good judgment, consulting supervisor for guidance in unusual or serious matters. Supervision may be exercised over other staff assigned to resident retention work duties. Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner. Does related work as required.
Hiring Salary Range: $58,000 - $65,000
TYPICAL WORK ACTIVITIES
Receives referrals from SHA administrative staff regarding tenant's problems with maintenance and housekeeping of their apartments, relations with other tenants, relations with Housing Authority administration, lease violations, such as non-payment of rent and counseling tenants on their housing rights and responsibilities.
Refers complaints to appropriate person, Housing Authority department or outside agency and follows up on referral to insure resolution of referral.
Evaluates cases involving tenant lease violations and determines appropriate steps to be taken, such as warning notice, meeting with tenant, or possible eviction letter.
Meets with tenants regarding lease violations to try to resolve problems with tenants and to advise tenant of possible eviction if problem is not resolved.
Acts as a liaison between tenant organization leaders and the Housing Authority administration by hearing concerns of the tenant leaders, scheduling meetings with housing Authority administrators and generally keeping communication channels open.
Assists the administration in tenant grievance hearings by setting up hearing, contacting board members, providing eviction material and documentation to attorney, recording the hearing and similar administrative tasks.
Acts as a liaison between the Housing Authority and agencies providing funding to the Authority by performing as central contact person for administrative details, preparing fiscal reports, budgets, program and data reports and submitting any required paperwork to the funding agency.
May conduct training sessions on agency policies and procedures or create written materials to clarify or communicate policy issues with tenants.
Provides tenant services such as drafting notices to tenants, answering questions and responding to requests for assistance.
Network with a variety of human service organizations in order to refer tenants to appropriate community support services.
Provides tenant services such as drafting notices to tenants, answering questions and responding to complaints and problems.
FULL PERFORMANCE, KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Good knowledge of the policies, organization, and operation of the Syracuse Housing Authority.
Good knowledge of the needs, problems and interests of low-income people.
Ability to establish and maintain effective working relationships with staff, tenants and community agencies and deal effectively with people in difficult situations.
Ability to gather and organize pertinent data.
Ability to prepare clear and concise written reports.
Ability to communicate effectively with others on both an individual basis and in group meetings.
MINIMUM QUALIFICATIONS
A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Baccalaureate Degree in education, social work, human services or resources, social science, public administration or a field closely related to the aforementioned and one (1) year of professional level work experience in assisting in the administration of or providing a human services program; or,
B. Five (5) years of paraprofessional or professional level work experience, in education, social work, *human services or resources, social science, public administration or a field closely related to the aforementioned, one (1) year of which must have been in a professional level capacity in assisting in the administration of or providing a human services program; or,
C. An equivalent combination of training and experience as defined by the limits of (A) and (B) above.
*note - Human Services comprise those career fields in which practitioners help others to solve their physical or emotional problems or to meet their physical, emotional or mental needs, or to enhance their cultural, social, spiritual or physical conditions. Practitioners in this class are typically characterized by working with people on an individual or group basis. Responsibility for the custody or detention of individuals or for determining program eligibility is not considered qualifying experience.
$58k-65k yearly Auto-Apply 60d+ ago
Part Time Customer Service Associate
The Hertz Corporation 4.3
Customer service specialist job in Syracuse, NY
The **Part Time** **CustomerService Associate** provides customerservice that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customerservice. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
**Wage** : $17.00/hr
**Qualifications:**
3+ years of demonstrated experience in customerservice, with experience in operations and sales. Rental car experience a plus. Excellent customerservice skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
**Apply** today and shift your **career** into drive for **tomorrow!**
**Benefits and Perks:**
Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$17 hourly 60d+ ago
Customer Experience Representative
Gonetspeed
Customer service specialist job in Phelps, NY
Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a CustomerService Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customerservice for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
$35k-55k yearly est. 11d ago
CUSTOMER SERVICE Hardware Store ADVANCED
Secor Lumber Co., Inc.
Customer service specialist job in Newark, NY
Job DescriptionBenefits:
Locally owned and operated
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
You might be a great fit if
You enjoy serving others as we would like to be served.
Making the best even better.
You enjoy making a difference in your community.
You enjoy helping others.
You enjoy working in teams.
You're motivated to learn new skills.
Job Summary:
We are looking for passionate and empathetic CustomerService Representatives who thrive on creating exceptional customer experiences. In this role youll be the voice of our brand-resolving issues, answering questions, and building lasting relationships with our customers. As a CustomerService Representative, you will be responsible for maintaining a clean and organized store environment as well as continuously expanding your own knowledge of the industry, trends, product offerings, and their applications. This job includes, but is not limited to, the following responsibilities:
Responsibilities:
Provide exceptional customerservice by assisting customers both in-store and by phone, addressing inquiries and guiding them to appropriate merchandise and solutions.
Provide project solutions and complementary product suggestions to enhance customer projects.
Contribute to overall store performance by effectively closing sales and promoting loyalty programs and add-on products.
Maintain a clean, organized, and well-stocked store which includes restocking inventory, performing routine shelf maintenance, updating pricing labels, and executing general maintenance tasks as needed.
Assist customers with their purchases including loading items into their vehicles when necessary.
Communicate current and upcoming sales, promotions, loyalty membership advantages, and other special offers to customers.
Demonstrate a commitment to continuous learning by being informed about new products, services, and vendor offerings to improve the overall customer experience.
Share observations and ideas for improvements to be made in meeting our customerservice objectives.
Perform additional duties as assigned to support store operations and team objectives.
Qualifications:
Outstanding customerservice skills
A professional, courteous, and pleasant demeanor.
Advanced knowledge and talent related to at least one of the store's product categories, and general knowledge and interest in multiple categories within the store.
A desire to learn with a willingness to continue to learn.
Organized self-starter who thinks independently and solves problems.
Strong math, reading, writing, and communication skills.
Ability to carry out detailed but uninvolved written or oral instructions.
Able to work a flexible schedule, including evenings, weekends, and holidays.
Goals:
Boost overall sales by matching customer needs with store products and services, enlisting new members to the stores loyalty program, and becoming a trusted problem solving project resource to customers within the store.
Continually expand knowledge of all departments in the store.
Develop into a versatile team member capable of supporting multiple store functions.
Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
Develop skill sets of an assistant store manager or store manager, demonstrating excellence in customerservice, mastery of hardware skill sets, and reputation as a leader among your peers.
$28k-36k yearly est. 9d ago
CUSTOMER SERVICE Hardware Store ADVANCED
Lumberyard 3.8
Customer service specialist job in Newark, NY
Benefits:
Locally owned and operated
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
You might be a great fit if…
You enjoy serving others as we would like to be served.
Making the best even better.
You enjoy making a difference in your community.
You enjoy helping others.
You enjoy working in teams.
You're motivated to learn new skills.
Job Summary:We are looking for passionate and empathetic CustomerService Representatives who thrive on creating exceptional customer experiences. In this role you'll be the voice of our brand-resolving issues, answering questions, and building lasting relationships with our customers. As a CustomerService Representative, you will be responsible for maintaining a clean and organized store environment as well as continuously expanding your own knowledge of the industry, trends, product offerings, and their applications. This job includes, but is not limited to, the following responsibilities:
Responsibilities:
Provide exceptional customerservice by assisting customers both in-store and by phone, addressing inquiries and guiding them to appropriate merchandise and solutions.
Provide project solutions and complementary product suggestions to enhance customer projects.
Contribute to overall store performance by effectively closing sales and promoting loyalty programs and add-on products.
Maintain a clean, organized, and well-stocked store which includes restocking inventory, performing routine shelf maintenance, updating pricing labels, and executing general maintenance tasks as needed.
Assist customers with their purchases including loading items into their vehicles when necessary.
Communicate current and upcoming sales, promotions, loyalty membership advantages, and other special offers to customers.
Demonstrate a commitment to continuous learning by being informed about new products, services, and vendor offerings to improve the overall customer experience.
Share observations and ideas for improvements to be made in meeting our customerservice objectives.
Perform additional duties as assigned to support store operations and team objectives.
Qualifications:
Outstanding customerservice skills
A professional, courteous, and pleasant demeanor.
Advanced knowledge and talent related to at least one of the store's product categories, and general knowledge and interest in multiple categories within the store.
A desire to learn with a willingness to continue to learn.
Organized self-starter who thinks independently and solves problems.
Strong math, reading, writing, and communication skills.
Ability to carry out detailed but uninvolved written or oral instructions.
Able to work a flexible schedule, including evenings, weekends, and holidays.
Goals:
Boost overall sales by matching customer needs with store products and services, enlisting new members to the store's loyalty program, and becoming a trusted problem solving project resource to customers within the store.
Continually expand knowledge of all departments in the store.
Develop into a versatile team member capable of supporting multiple store functions.
Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
Develop skill sets of an assistant store manager or store manager, demonstrating excellence in customerservice, mastery of hardware skill sets, and reputation as a leader among your peers.
Compensation: $15.75 - $19.50 per hour
No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities-through the best of times and the greatest challenges.
$15.8-19.5 hourly Auto-Apply 60d+ ago
Integration Services Specialist
Usherwood Office Technology 3.8
Customer service specialist job in Syracuse, NY
At Usherwood Office Technology, an Integration ServicesSpecialist provides technical support for multifunction printers (MFPs), surveillance devices, audio visual displays, and phone systems through all phases of the device life cycle, from initial deployment to replacement. This role will work closely with our Logistics, Service, Sales, Projects, and Client Services teams to inquire and support clients' connectivity needs before, during, and after deployment. An Integration Specialist responds to incoming client support requests via our ticketing system, phone, email, and Microsoft Teams. A successful specialist will listen to a client's issue, diagnose the nature of the problem, and provide remote support to remedy. They assist with networking, document workflows, installing software/drivers, and maintaining printing related applications. The specialist will be required to travel to customer sites when necessary to resolve client issues.
KEY RESPONSIBILITIES:
Support the initial configuration, network connectivity, and applications associated with a new deployment (via onsite or remote).
Support Managed print applications: Uniflow, Papercut, Goldfax.
Support common connectivity, driver, and application requests.
Install, maintain, and support print, surveillance, AV display, and phone applications.
Send, receive, and coordinate client deployment surveys.
Create and maintain process documentation.
Interact with highly technical and non-technical customers equally, including end-users, project managers, engineers, sales, and senior staff members.
EDUCATION:
Associates degree in Computer Science, Information Technology, Business Technology, related field of study, or equivalent work experience
Experience in IT helpdesk, customerservice or support capacity is encouraged.
A+ certification and Network+ certification or ability to attain within first six months
SKILLS & QUAILIFICATIONS:
Working knowledge of Microsoft Windows, Mac OS, and applications.
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
Working knowledge of print related applications and utilities related to Canon, Xerox, HP and Fiery.
Ability to prioritize and multitask assigned tasks in a fast-paced work environment.
Strong written and verbal communication.
Ability to appropriately communicate with customers of all temperaments effectively via phone, email or onsite.
Ability to work both independently and in a team environment.
Ability to learn and master specific applications.
BENEFITS:
Excellent benefit offerings including: medical, dental, vision, and supplemental insurance
20 days of paid time off
Cellphone allowance
Company paid life insurance and long-term disability insurance
401(k) plan with matching company contribution
Paid training and certification opportunities
Annual company store allowance
“Our growth is mirrored by the quality of people we have invested in.” - Louis F. Usherwood, CEO
Usherwood Office Technology is an Equal Opportunity Employer.
Visit us at *****************
$32k-37k yearly est. Auto-Apply 21d ago
Customer Relations Specialist
Suburban Propane 4.5
Customer service specialist job in Holland Patent, NY
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customerservice, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
• Handle a high volume of incoming calls ensuring customerservice quality, efficiency, and accuracy at all times
• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
• Effectively manage customer account data which includes setting up new accounts and maintaining related data
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** .
$16.80 - $20.00 an hour (dependent on experience)
This position may be eligible for overtime pay based on business needs.
Qualifications
• Minimum of 3 years of experience in a customerservice role
• Minimum of a High School diploma or GED preferred
• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
• Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customerservice business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1)
Suburban Commitment
- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customerservice; (2)
SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3)
Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:
*************************************************************
$16.8-20 hourly Auto-Apply 42d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service specialist job in East Syracuse, NY
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-37k yearly est. 12d ago
Housing Services Specialist
Syracuse Housing Authority
Customer service specialist job in Syracuse, NY
DISTINGUISHING FEATURES OF THE CLASS The work involves responsibility for renting public housing units for the Syracuse Housing Authority and performing related tasks such as contacting those tenants with delinquent accounts to arrange for payment. The work is carried out in compliance with the policies of the Authority and requires much personal contact with tenants. Tact and courtesy are essential in dealing with difficult situations yet the employee must also pursue the resolution of outstanding accounts. The work is carried out under the general supervision of a Housing Property Manager or other higher-level employee who is responsible for occupancy and leeway is allowed for independent action in carrying out the work. Supervision is not typically exercised by an employee in this class. Does related work as required.
Full Salary - $49,383 - $62,966
Hiring Range - $49,383 - $57,129
Housing ServicesSpecialist is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam.
After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required.
MINIMUM QUALIFICATIONS
Promotion:
Two (2) years of permanent competitive class status in the title of Tenant Selector.
Open Competitive:
A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelor's Degree or higher in Public or Business Administration, Management, or Human Services, and two (2) years of work experience or its part-time equivalent in residential property management, social or community services, program eligibility determination for assistance, veterans or unemployment benefits, insurance or a similar program operating under an established criteria for eligibility which must have included determining eligibility for such benefits, or a closely related field; or,
B. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate's Degree in Public or Business Administration, Management, or Human Services, and four (4) years of work experience, or its part-time equivalent, in, residential property management, social or community services, program eligibility determination for assistance, veterans or unemployment benefits, insurance or a similar program operating under an established criteria for eligibility which must have included determining eligibility for such benefits, or a closely related field; or,
C. Six (6) years of work experience, or its part-time equivalent, in residential property management, social or community services, program eligibility determination for assistance, veterans or unemployment benefits, insurance or a similar program operating under an established criteria for eligibility which must have included determining eligibility for such benefits , or a closely related field; or,
D. An equivalent combination of training and experience as defined by the limits of (A) and (B) and (C).
TYPICAL WORK ACTIVITIES
Explains leasing and renting policies to housing applicants and informs them of housing availability and eligibility requirements; may show apartments to eligible applicants; discusses lease requirements and resident responsibility for unit; completes rental process by filling out appropriate forms.
Reviews record of outstanding accounts to determine those accounts requiring collection efforts.
Contacts tenants by letter, phone and in person concerning problems with rent payments and to discuss collection and payment.
Informs tenants of eviction proceedings for violation of lease.
Negotiates rent payments to prevent eviction.
Maintains files, computerized records and databases on each tenant household and unit.
Prepares reports regarding status of delinquent accounts and collection activities.
Prepares documentation for eviction procedures.
Represents the Syracuse Housing Authority in court as necessary.
Acts as liaison with an outside collection agency for uncollectible accounts.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Good knowledge of the policies, methods and practices of the Syracuse Housing Authority and the federal department of Housing and Urban Development (HUD) related to the renting and leasing of public housing units.
Good knowledge of the needs and problems associated with low-income families and individuals.
Ability to understand and interpret written material.
Ability to use tact and courtesy and to establish and maintain effective working relationships with a wide variety of people including elderly, disabled and low-income tenants and professional colleagues.
Ability to communicate effectively, both orally and in writing.
Ability to prepare clear and concise reports and correspondence.
$49.4k-63k yearly Auto-Apply 13d ago
Customer Experience Representative
Gonetspeed
Customer service specialist job in Phelps, NY
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a CustomerService Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customerservice for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
How much does a customer service specialist earn in Clay, NY?
The average customer service specialist in Clay, NY earns between $28,000 and $47,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.
Average customer service specialist salary in Clay, NY
$36,000
What are the biggest employers of Customer Service Specialists in Clay, NY?
The biggest employers of Customer Service Specialists in Clay, NY are: