Customer service specialist jobs in Fayetteville, AR - 333 jobs
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Customer Service Representative
Buchanan Hauling & Rigging Inc. 3.7
Customer service specialist job in Rogers, AR
CustomerService Representative - Rogers, AR
At Buchanan Hauling & Rigging, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
At Buchanan Hauling & Rigging, our employees are our greatest asset. As a CustomerService Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you're looking for a great career with a dynamic company, join us at Buchanan.
Pay, Benefits, And More.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more.
What You'll Do On a Typical Day
Provide order entry support to assigned account managers.
Ensure that all required information is entered in the order entry screen.
Audit shipments, as directed, for accuracy.
Communicate with customers as needed to obtain information.
Assist in scheduling appointments, as needed.
Qualifications:
Strong attention to detail required.
Strong customerservice skills preferred.
Minimum of 2 years' work experience preferred.
High school degree or higher preferred.
Be part of something big.
$27k-34k yearly est. 3d ago
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Customer Experience Lead-Northwest Arkansas
Victoria's Secret 4.1
Customer service specialist job in Fayetteville, AR
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $15.50
Maximum Salary: $19.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$15.5-19.5 hourly 10d ago
Customer First Advocate
Goodleap 4.6
Customer service specialist job in Bentonville, AR
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team.Essential Job Duties and Responsibilities:
Answering customerservice phone calls.
Review documentation sent in via email or through Origin tool to make decisions on cases.
Willingness to do other tasks as they arise.
Required Skills, Knowledge & Abilities:
The ideal candidate will have:
Strong math and computer skills
A positive attitude
The ability to work effectively with clients at all stages of the process
The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions.
Compensation: $15.75 - $17.75 hourly
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
$15.8-17.8 hourly Auto-Apply 17d ago
Student Engagement Specialist (PHS Fayetteville)
Responsive Education Solutions 3.5
Customer service specialist job in Fayetteville, AR
Student Engagement Specialist
Assist teachers with monitoring of the learning center and facilitating students' learning progress.
Qualifications:
Education/Certification:
Must be a high school graduate or hold a General Educational Development (GED) certificate
Obtain an Associate's Degree or Higher
Complete two years of study at an institution of higher education OR (In Arkansas, 60 college credit hours are required.)
Meet a rigorous standard of quality and be able to demonstrate, through formal State or local academic assessment, knowledge of and the ability to assist in instruction (In Arkansas, this must be met via the ETS Parapro Assessment and a minimum of 457 must b obtained.)
Have experience working with students or parents as approved by the employing superintendent
Experience may be work in church related schools, day camps, youth groups, private schools, licensed day-care centers, or similar experience; or
Experience:
6+ months of experience working for Public or Private School. (preferred)
Required Knowledge, Skills, and Abilities (KSAs):
Passion for children.
Ability and patience to work interactively with children.
Basic knowledge of federal and state education laws.
Computer literate.
Strong organizational, time management, communication, and interpersonal skills.
Able to learn and implement teaching curriculum software programs and instruct students on utilization.
Able to follow verbal and written instructions.
Excellent verbal and written communication skills.
Ability to manage multiple priorities effectively.
Ability to develop and maintain effective working relationships.
Ability to travel as necessary.
Responsibilities and Duties:
Assist teacher or Coordinator in all areas of work.
Implement instructional program and lesson plans under the supervisor of Coordinator or Teacher
Assist with understanding assessments
Assist teachers in checking daily goals to ensure work is being completed.
Motivate students for maximum learning.
Participate in faculty and professional meetings, educational conferences, and teacher training workshops.
Inspire students with consistency, care, and interest to build students' self-esteem, and promote further success.
Praise students, compliment them and encourage them in order to build character.
Be able to facilitate activities that promote speaking, listening, reading, and writing in English.
Perform special projects, during and after normal business hours, and other duties as assigned.
All other duties as assigned by supervisor.
Equipment Used:
All equipment required to perform jobs duties and task previously described.
Physical / Environmental Factors:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.
$43k-52k yearly est. 5d ago
Part-Time Customer Service Agent
Envoy Air 4.0
Customer service specialist job in Bentonville, AR
Come and work for Envoy Air, an American Airlines Group Company, at (Northwest Arkansas National Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $15.77/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
$15.8 hourly Auto-Apply 13d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service specialist job in Fayetteville, AR
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$25k-32k yearly est. 4d ago
Transportation Customer Service Associate (Night Shift) - TCSAAT
Navitaspartners
Customer service specialist job in Bentonville, AR
Job DescriptionJob Title: Transportation CustomerService Associate (Night Shift)
Contract Duration: 3 Months Pay Rate: $21.00/hour
Schedule:
Night Shift: 8:00 PM - 8:00 AM
Training: Monday-Friday, 8:00 PM - 8:00 AM
(may include weekend training)
Job Overview
A organization within the transportation and supply chain industry is seeking a Transportation CustomerService Associate (CSA) for a night-shift assignment. This role serves as the primary point of contact between Supply Chain operations and external customers, ensuring accurate communication, timely issue resolution, and high service levels in a fast-paced logistics environment.
Responsibilities
Act as the primary liaison between Supply Chain teams and external customers
Monitor, analyze, and respond to a high volume of inbound emails (300+ per day)
Resolve transportation, scheduling, and delivery-related issues efficiently
Utilize multiple transportation and dispatch systems, including:
TES, LME, FourKites, OTR, Retailix, Retail Link, UNFI, One Network
Maintain strong knowledge of operational policies, procedures, and systems
Understand customer organizational structures, workflows, and business needs
Identify cost-effective and operationally efficient delivery solutions
Ensure accurate, timely, and professional communication on shipment status
Collaborate with internal teams to resolve issues and improve customer satisfaction
Represent the organization professionally in all customer interactions
Qualifications
Education:
Bachelor's degree preferred, or equivalent experience in transportation or logistics
Experience:
1-3 years of experience in transportation or logistics operations
Logistics or supply chain experience required (not general customerservice)
Technical Skills:
Proficiency in Microsoft Office (Outlook, Excel, Word)
Ability to manage high-volume email and system-based workflows
Communication & Soft Skills:
Strong written and verbal communication skills
Effective problem-solving, negotiation, and conflict-resolution abilities
Ability to multitask and work under pressure in a fast-paced environment
Strong organizational and time-management skills
Positive, professional attitude
For more details reach at ********************* or Call / Text at ************.
About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
$21 hourly Easy Apply 3d ago
Customer Quality Representative 2nd Shift - Fort Smith, AR
Hytrol 4.1
Customer service specialist job in Fort Smith, AR
Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use. Responsibilities Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use.
Inspection of manufactured parts.
Inspection of manufactured parts running.
Reviewing all printed orders.
Researching customer complaints.
Reading drawings and blueprints.
Assist Ad-Hoc teams.
Conduct field trip to assist customer.
Frequent and variable lifting, pulling, pushing, and carrying of up to 50 pounds
Perform other duties deemed necessary by management.
Qualifications
6 months to 1 year of related experience and/or training is ideal
Basic math proficiency to read instructions, operate machinery properly, and record data
Ability to read a tape measure
Education
High School Diploma or GED required
Job DescriptionAGM TOOLS is an expansion company has been growing in 14 years and AGM is dedicated to distribute tools to fabricate countertops for example for kitchen, for bathrooms, for tables, etc. We have more than 14 years in the market and we already have12 locations (Texas 6 locations, North Caroline 2 locations, South Florida 2 locations, Arkansas and Oklahoma).
AGM TOOLS is looking People honest, responsible, multitask, ambitious, and enjoy sales
Responsibilities:
-Attending Customers
-Make phone calls and answer calls
-Look new Customers
-Run credit cards by phone and in person
-Cashier has to be complete every day
-Ask for change to accounting department
-Give a great service
-Maintain store clean and organize
-Restock the Store
-Sale and promote all products with each customer
-Support inventory with counts
Company offers;
Training learning all the tools, prices and the use.
After a month Base Salary$37k+ Commission
Vacations
Sick days
Holidays
Great environment
Professional growing
$37k yearly 17d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service specialist job in Fort Smith, AR
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-31k yearly est. 5d ago
Customer Service Associate
CK Hutchison Holdings Limited
Customer service specialist job in Fort Smith, AR
Share: share to e-mail Job Title: CustomerService Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerService Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerService Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
7751 Rogers Avenue, Fort Smith, AR 72903
Share: share to e-mail
$24k-32k yearly est. 9d ago
Customer Service Associate
Party Emporium
Customer service specialist job in Fort Smith, AR
When forwarding your resume, please include your favorite COLOR! :) CustomerService Associate Description: Understands and is totally sales and service focused on the customer. The customer is our priority! Acknowledges all guests through a greeting, smile or eye contact regardless of the task at hand.
Demonstrates knowledge of store products and uses this knowledge to build sales.
Practices suggestive selling, offering every guest related items in order to build multiple sales.
Maintains the highest standards of integrity, quality and timeliness in all of our business practices.
Assists in merchandising the store following the Supervisor's instructions.
Maintains store merchandising and operational standards.
Follows all Company policies and procedures.
Must display attention for details.
$24k-32k yearly est. Auto-Apply 60d+ ago
(1) Customer Service Rep I
City of Bentonville (Ar 3.8
Customer service specialist job in Bentonville, AR
Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.
Participates in the provision of customerservice to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year.
Accepts, enters and balances payments and deposits monies.
Enters information in billing software.
Answers phone, email, and in-person inquiries about utility accounts and general City information.
Operates and uses imaging software for archiving and research.
Researches customer complaints and comments, then communicates results to the customer.
Researches customer payments and determines if a payment has been misapplied.
Set-up, transfer and terminate utility services.
Notate accounts with pertinent information.
Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy.
Prepare adjustments to utility accounts.
Communicate by radio, in person, by phone and email with staff and customers.
Operates office machines.
Works in a safe manner.
Maintains various files.
Prepare various forms.
Process returned mail.
SUPERVISORY RESPONSIBILITIES None
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs.
CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$18k-30k yearly est. 44d ago
Experienced Veterinary Customer Service Representative
Alliance Animal Health 4.3
Customer service specialist job in Springdale, AR
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customerservice pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customerservice, ensuring every client feels supported during stressful moments.
What You'll Do
* Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
* Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
* Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
* Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
* Customer-focused: You have a knack for connecting with people and delivering memorable service.
* Cool under pressure: You excel in high-stress environments and think on your feet.
* A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
* Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
* Competitive pay
* Ongoing education and training opportunities
* A supportive, team-oriented work environment
* The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customerservice expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
* Currently hiring for all shifts- day, swing, and overnight shifts available.
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
* Compassionate and calm team-player.
* The ability to multi-task.
* Strong communication and customerservice skills.
* Highly organized and possess computer skills.
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
* Competitive wages
* 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
* Paid sick leave for full and part-time employees
* 2 weeks of maternity/paternity leave
* Full vision/health/dental, 401k, and health savings plans
* CE allowance for licensed and unlicensed employees
* Paid Professional Dues if licensed
* Quarterly Bonuses / Christmas Bonuses when eligible
* Scrub allowance
* Employee Assistance Program
* Paid Bereavement Program
* Tuition Assistance Program
* PTO for full and part-time employees that is available to use after 90 days
* Free vaccines for staff pets and excellent discounts on products and services
* A fun environment that promotes teamwork, leadership skills, and training
* We are caffeine addicts, so we do frequent runs to all the best coffee shops!
* We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
* 2 dollar shift differential for night shift.
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************
$25k-32k yearly est. 15d ago
Customer Experience Specialist 1
Outdoor Cap Company, Inc. 4.3
Customer service specialist job in Bella Vista, AR
The Customer Experience Specialist I provides exceptional customerservice with honesty and integrity to all internal and external Outdoor Cap customers.
Essential Duties & Responsibilities
Serves Outdoor Cap customers by answering questions, resolving issues, and taking orders by phone, fax, email, or web.
Regularly calculates figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume efficiently.
Routinely applies common sense understanding to carry out instructions and to deal with problems involving several variables in standardized situations.
Performs well in a fast-paced environment and with a mission of serving customers.
Serves as liaison between the customer and various departments.
Interacts with customers to provide information in response to inquiries about products or services and to handle and resolve complaints.
Interacts confidently and professionally selling all headwear lines in a professional manner.
Interacts positively with customers and coworkers under heavy workload with constant interruptions.
Constantly accesses information on the computer while talking with customers.
Maintains constant phone coverage along with customer follow-up, problem solving customer concerns, shipping concerns and order inquiries, along with assigned clerical support.
Tracks, manages & enters customer orders into Exenta as needed.
Upholds Outdoor Cap's values of acting with integrity; working together as a team; treating each other with respect.
Skills & Competencies
Demonstrates proficiency in basic computer knowledge using Outlook, Word, and Excel.
Above average typing and ten-key capabilities.
Excellent communication skills (written and verbal) and has problem solving abilities.
Must be able to multi-task efficiently.
Prides themselves on their professionalism, should be outgoing, personable, and a good conversationalist.
Treats others with respect and work well within their team.
Education & Qualifications
Education High School Diploma/GED or equivalent years of experience
Experience 1-3 years customerservice or business administration
Supervisory No direct reports
Physical & Mental Requirements
The person in this position frequently communicates with customers and must be able to exchange accurate information and engage in conflict resolution strategies when needed.
Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend, and move inside the office to access files and product.
Required to have close visual acuity to perform computer tasks and operate other office machinery.
Able to hear and effectively communicate with peers.
Able to hear a telephone ring.
Able to move 10-20 lbs. occasionally throughout the day.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Monday - Friday 9:00 AM - 3:00 PM
$26k-34k yearly est. 2d ago
Resolution Specialist
Us Tech Solutions 4.4
Customer service specialist job in Bentonville, AR
**Fluency in one of the below languages is Must (Read/Write)** + Thai + Spanish + Japanese + Korean + Mandarin + German + French + Vietnamese Preferred 1-2 years' experience in Risk Ops Workstreams and/or Fraud Detection. + Resolves seller issues through multiple channels and systems to support Client.com and the eCommerce side of the business.
+ Must be fluent in computer skills and know how to navigate systems efficiently.
+ Will need to work escalated cases by providing subject matter expertise; advising sellers on actions needed to be taken; researching issues and seller history to provide appropriate resolution; managing the inflow of volumes for ensuring investigation of issues and resolution options; recognizing fraud trends, issues and contact types; communicating or escalating issues to contact center management, training and quality team, or appropriate teams.
+ Identifies and communicates trends from screening by collecting the required data; ensuring accuracy of data; analyzing data and comparing with the current and best practices for the Risk Ops Screening Team.
+ Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, and other business partners; analyzing and applying information from multiple sources and systems; monitoring progress and results; identifying and addressing personal improvement opportunities.
+ Must be open to coaching and constructive feedback on business practices and manager evaluations.
+ Demonstrates, promotes, and supports vetting with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
+ Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing feedback and support to ensure timelines and work quality are achieved.
**Top 3 Skills Needed or Required**
+ Ensuring accuracy of data and decision making.
+ Analyzing and applying information from multiple sources and systems.
+ Adherence to documented screening workflow and requirements.
**What are the day-to-day responsibilities?**
+ Reviews of new seller applications from Turkey and other Countries of Incorporation.
+ Approving or declining applications based on requirements for Marketplace Inbound and Outbound sellers.
+ Reviewing and decisioning appealed seller applications.
+ Collaborating and sharing feedback with team and leadership.
**What is the makeup of the team?**
+ 1 Manager
+ 3 Team Managers
+ 5 Team Leaders
+ 20 Associates under each Team Manager
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
$27k-33k yearly est. 1d ago
Customer First Advocate
Goodleap 4.6
Customer service specialist job in Bentonville, AR
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team.Essential Job Duties and Responsibilities:
Answering customerservice phone calls.
Review documentation sent in via email or through Origin tool to make decisions on cases.
Willingness to do other tasks as they arise.
Required Skills, Knowledge & Abilities:
The ideal candidate will have:
Strong math and computer skills
A positive attitude
The ability to work effectively with clients at all stages of the process
The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions.
Compensation: $15.75 - $17.75 hourly
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$15.8-17.8 hourly 17d ago
Part-Time Ramp and Customer Service Agent
Envoy Air Inc. 4.0
Customer service specialist job in Fort Smith, AR
Come and work for Envoy Air, an American Airlines Group Company, at Fort Smith Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $14.64/hr
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy
401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level
Both full-time and part-time positions available
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older
High school diploma, GED, or international equivalent
Ability to pass a pre-employment drug screen and background check
Authorized to work in U.S. without sponsorship
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
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$14.6 hourly Auto-Apply 3d ago
Transportation Customer Service Associate (Night Shift) - TCSAAT
Navitaspartners
Customer service specialist job in Rogers, AR
Job DescriptionJob Title: Transportation CustomerService Associate (Night Shift)
Contract Duration: 3 Months Pay Rate: $21.00/hour
Schedule:
Night Shift: 8:00 PM - 8:00 AM
Training: Monday-Friday, 8:00 PM - 8:00 AM
(may include weekend training)
Job Overview
A organization within the transportation and supply chain industry is seeking a Transportation CustomerService Associate (CSA) for a night-shift assignment. This role serves as the primary point of contact between Supply Chain operations and external customers, ensuring accurate communication, timely issue resolution, and high service levels in a fast-paced logistics environment.
Responsibilities
Act as the primary liaison between Supply Chain teams and external customers
Monitor, analyze, and respond to a high volume of inbound emails (300+ per day)
Resolve transportation, scheduling, and delivery-related issues efficiently
Utilize multiple transportation and dispatch systems, including:
TES, LME, FourKites, OTR, Retailix, Retail Link, UNFI, One Network
Maintain strong knowledge of operational policies, procedures, and systems
Understand customer organizational structures, workflows, and business needs
Identify cost-effective and operationally efficient delivery solutions
Ensure accurate, timely, and professional communication on shipment status
Collaborate with internal teams to resolve issues and improve customer satisfaction
Represent the organization professionally in all customer interactions
Qualifications
Education:
Bachelor's degree preferred, or equivalent experience in transportation or logistics
Experience:
1-3 years of experience in transportation or logistics operations
Logistics or supply chain experience required (not general customerservice)
Technical Skills:
Proficiency in Microsoft Office (Outlook, Excel, Word)
Ability to manage high-volume email and system-based workflows
Communication & Soft Skills:
Strong written and verbal communication skills
Effective problem-solving, negotiation, and conflict-resolution abilities
Ability to multitask and work under pressure in a fast-paced environment
Strong organizational and time-management skills
Positive, professional attitude
For more details reach at ********************* or Call / Text at ************.
About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
$21 hourly Easy Apply 3d ago
Customer Experience Specialist 1
Outdoor Cap Company, Inc. 4.3
Customer service specialist job in Bentonville, AR
The Customer Experience Specialist I provides exceptional customerservice with honesty and integrity to all internal and external Outdoor Cap customers.
Essential Duties & Responsibilities
Serves Outdoor Cap customers by answering questions, resolving issues, and taking orders by phone, fax, email, or web.
Regularly calculates figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume efficiently.
Routinely applies common sense understanding to carry out instructions and to deal with problems involving several variables in standardized situations.
Performs well in a fast-paced environment and with a mission of serving customers.
Serves as liaison between the customer and various departments.
Interacts with customers to provide information in response to inquiries about products or services and to handle and resolve complaints.
Interacts confidently and professionally selling all headwear lines in a professional manner.
Interacts positively with customers and coworkers under heavy workload with constant interruptions.
Constantly accesses information on the computer while talking with customers.
Maintains constant phone coverage along with customer follow-up, problem solving customer concerns, shipping concerns and order inquiries, along with assigned clerical support.
Tracks, manages & enters customer orders into Exenta as needed.
Must be present and working during the hours of 7a-4p, 8a-5p or 9a-6p. Flexibility of shift may be possible during slow season.
Upholds Outdoor Cap's values of acting with integrity; working together as a team; treating each other with respect.
Skills & Competencies
Demonstrates proficiency in basic computer knowledge using Outlook, Word, and Excel.
Above average typing and ten-key capabilities.
Excellent communication skills (written and verbal) and has problem solving abilities.
Must be able to multi-task efficiently.
Prides themselves on their professionalism, should be outgoing, personable, and a good conversationalist.
Treats others with respect and work well within their team.
Education & Qualifications
Education High School Diploma/GED or equivalent years of experience
Experience 1-3 years customerservice or business administration
Supervisory No direct reports
Physical & Mental Requirements
The person in this position frequently communicates with customers and must be able to exchange accurate information and engage in conflict resolution strategies when needed.
Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend, and move inside the office to access files and product.
Required to have close visual acuity to perform computer tasks and operate other office machinery.
Able to hear and effectively communicate with peers.
Able to hear a telephone ring.
Able to move 10-20 lbs. occasionally throughout the day.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Monday - Friday 9:00 AM - 3:00 PM
How much does a customer service specialist earn in Fayetteville, AR?
The average customer service specialist in Fayetteville, AR earns between $20,000 and $33,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.
Average customer service specialist salary in Fayetteville, AR
$26,000
What are the biggest employers of Customer Service Specialists in Fayetteville, AR?
The biggest employers of Customer Service Specialists in Fayetteville, AR are: