Customer service specialist jobs in Fishers, IN

Provides support to members, Posts and Departments of The American Legion. Responds to inquiries or requests (verbal, written, electronic) pertaining to Emblem catalog orders, American Legion membership, fund raising, various programs, and related organizations (i.e. SAL) or other customers. ESSENTIAL FUNCTIONS: Responsible for answering telephone calls from approximately 8 incoming lines. Requires appropriate communication skills for proper handling, resolution, response, and follow-up, when required. Response may require written or verbal communication, or both. Responds to correspondence regarding American Legion membership, programs, procedures and other miscellaneous inquiries or requests. Although form letters are used extensively, the ability to determine an appropriate response is critical. Must be able to construct a written business reply when form letters are not appropriate. When required, must be able to determine and prepare correct shipment of printed materials. Enters appropriate transactions relating to the Personify constituent database according to established Data Entry Standards in accordance with U.S. Postal Service specifications. Must be thoroughly familiar with the Personify databases in order to resolve problems and respond quickly and accurately to inquiries. Must be familiar with all divisions of The American Legion, including their functions and the various programs of responsibility, as well as the structure of The American Legion Organization. Provides support/assistance for processing of special projects/assignments of various terms of duration. Tracks and reports daily production to the Customer Service Supervisor. When necessary, serves as back-up support to other functional areas of Member Support Services, including data entry or other clerical duties. Must be able to work overtime hours when needed, which requires early arrival and/or late departure, and includes Saturdays, when necessary. Other duties as assigned. REPORTING RELATIONSHIP (reports directly to): Customer Service Supervisor MINIMUM SKILLS REQUIRED FOR ESSENTIAL FUNCTIONS (Select only one under each category): Education/Technical Knowledge: Requires a thorough knowledge of a given vocation or trade procedures, or a working knowledge of broad shop or trade procedures, or training in commonly used commercial or business machines, methods, and practices. Additional Skills Needed: Must possess basic PC skills and be familiar with Microsoft Office Suite software (MS Word, MS Excel, etc.). Must be thoroughly familiar with the Legion's Personify system, Emblem POS, Zendesk ticketing system, and The American Legion's Data Entry Standards in accordance with USPS guidelines. Above-average written and verbal skills are required, as well as problem solving abilities. Prefer training in professional telephone skills. Must demonstrate ability for data entry rate of no less than 8000+ kph with minimal errors. Must be flexible and easily adapt to changing procedures and priorities. Experience: One year up to 3 years

McKinley Paper and Packaging, an international Corrugated Packaging company is seeking candidates for Customer Service Representative opportunities at our fast-paced Corrugated Container manufacturing facility in Lebanon, IN. This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent in Customer Service. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities. Position Responsibilities, include but are not limited to the following: Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations Process orders and new items received from Customers and Sales Reps using various applications. Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing. Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately. Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required. Address Customer complaints and questions seeking aid from sales and management as necessary. Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing Requirements: Minimum of 2+ years of Customer Service experience in a corrugated paper manufacturing environment is required. Superb customer service, including excellent verbal and written communication skills. Computer and administrative skills; preferably experience using Amtech. Knowledge of corrugated manufacturing process is preferred. Some college and/or Sales or Customer Service coursework and/or equivalent experience, 4-year degree is preferred. We offer a competitive compensation package packaged based on experience for the right candidate. McKinley Paper and Packaging is an Equal Opportunity Employer Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential! What you'll doat Crew: Smile! • Work daytime hours, Monday-Friday Live our #1 Value of Safety WOW! Customers Service advise and load customers Ensure industry-leading quality for our customers Help maintain a park-like environment (inside and outside) Crew's commitments to you: $15 - $16 per hour + incentive pay Daily pay options available at no cost to you Paid Time Off + 6 paid holidays each year (Full Time only) Free carwashes, naturally • Flexible schedules Industry-leading training Tuition reimbursement Group health, dental, and vision (Full Time only) 401K with company match Crew's expectations: Must be at least 16 years old No prior work experience is required Work a minimum of 20 hours per week as part-time or 30 hours per week as full-time Have the ability to work during the hours of 7AM- 4PM in a fast-paced operations environment Be able to stand for extended periods of time (up to 8+ hours per day) Be able to hustle with a sense of urgency Be able to reach, twist, kneel, squat, run, and/or jump Be able to push/pull drums and materials with the appropriate equipment Be comfortable working near/around moving mechanical parts Be able to climb ladders, scaffolds, and platforms Be able to lift or move a minimum of 25 pounds Be able to operate and utilize electronic devices Be able to withstand extended exposure to all weather extremes We're really in the people business, we just happen to wash cars!

Our Service Representatives are the essential connection to our valued customers; they are responsible for servicing and growing an assigned territory while exceeding customer expectations with transparency & urgency. Service Representatives also assist Account Executives in their territories to maximize the growth of the company. In this role, you'll: Establish relationships with customers through scheduled service visits, while achieving your goal of upselling products & services to each business in your territory. Build a team environment with the Account Executives in your branch by sharing sales leads for new business opportunities. Be hands-on installing new products at customer locations as you educate them on the features and benefits Thompson Safety brings to their organization. Develop new skills through educational programs throughout the Company as well as vendor supported training. Achieve First Aid and CPR certification and in some states, obtain your Fire Extinguisher Inspection License. At a minimum we'd like you to have: High School Diploma or GED. Experience in customer service and/or entry level sales. Ability to connect with customers and motivation to help them solve their first aid, safety & fire protection needs. Team player, willing to go above and beyond to achieve success with your location and the company overall. A valid driver's license and ability to pass a drug and background check. It's preferred if you have: College degree. Basic understanding of OSHA standards. Strong ability to utilize technology to increase the customer experience. Adequate skills with Microsoft products like Outlook/Email, Teams, Excel. You'll love: Base salary, monthly commission, and quarterly bonuses. Cell phone stipend. Excellent medical, dental, vision & disability coverage. 401(k) program with employer match and immediate vesting! Paid Time-Off & Paid Holidays. On-the-job PAID training program & career advancement. About Us: At Thompson Safety, our mission is to disrupt the first aid, safety, and fire protection industry through better service, adopting today's technology and consistently servicing our customers with a customer-centric attitude. As we continue to reach scale in our next chapter of growth, we are looking for ambitious employees to help drive our goal of becoming the first aid, safety, fire protection, and life safety service provider of choice in North America.

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $19-$21 hourly Starting Pay: $19/hr At 3 Months: $19.50/hr At 6 Months: $20/hr In your first year, you can progress from $19/hr to $21/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Indianapolis, IN area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Responsibilities * Identify and deliver new PITT OHIO Customers. * Promote and sell all PITT OHIO Enterprise services. * Efficiently maintain existing PITT OHIO customer relationships * Prospect and develop retention program for new PITT OHIO Customers * Effectively negotiate rate increases * Support all Company goals and policies * Sales territory must meet or exceed scorecard growth goal Other Duties * Interface with Operations, Pricing, Claims, Collections and Business Development Representatives * Able to react to change in response to changes in the Company's go to market strategy. * Proficiently use PITT OHIO Sales applications. * Participate in "Huddles" (collaborative sales meetings) to grow business. Qualifications * Minimum 3-5 years B2B sales experience * Previous experience or ability to learn the transportation industry preferred * Fluent English language skills * Excellent interpersonal, verbal and written communication skills * Experience in Microsoft Office and the Internet * Valid Drivers License and clean driving record required WORKING CONDITIONS * Travel is required; must be able to energetically travel by car, plane or public transportation * Weekend and evening client contact required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2

Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Uploads communications to system after obtaining necessary approvals. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects. + Coordinates with client and other Quality team members to obtain content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience + Professional Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific Skills** + Extensive experience with quality assurance program creation or execution. + Extensive Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Superb Internet software and Windows operating systems and software skills. + Exceptional ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $24.09/hour EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

$50,000 - $55,000 / year + benefits | Fishers, IN Be the go-to contact for customers in a high-tech, fast-growing company. Learn technical products, collaborate with engineers, and help customers get the solutions they need. What You'll Do Manage customer interactions: quotes, orders, and follow-ups. Partner with outside sales engineers to keep projects moving smoothly. Learn technical product details with in-house training. Work with vendors for best pricing and on-time delivery. Keep data accurate in our ERP system. Occasionally assist with shipping/receiving when needed. What We Offer $48K-$55K salary + 401(k) match. Anthem health plans, dental, vision, life, disability. Paid time off & holidays. Professional development in a high-demand industry. You Are Skilled in customer service, inside sales, or order processing. Detail-oriented, organized, and comfortable with technology. Strong communicator and problem-solver. Interested in growing your technical knowledge while helping customers.

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.

Azenta Inc.At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleSales Ops/Billing Customer LiaisonJob Description How You'll Add Value The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests. What You'll Do Ensures effective communication between client and Azenta teams. Provides support for non-operational client change requests. Initiates post-win contract/purchase order change requests to notify and trigger client action. Coordinates post-win activities which fall outside of project management or sales functions. Supports internal billing inquiries and liaises with client contacts and internal teams to resolve. Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams. Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams. Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery. Pulls billing data to address client inquires and/or connects with billing teams to provide requested data. Ensures client responses are completed in a timely manner and according to department quality standards. Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers. What You Will Bring Bachelor's Degree 3+ years' experience in finance, billing, and/or sales operations role Customer support experience required Preferred experience with SFDC (Salesforce.com) or similar solution Excellent analytical and organizational skills Excellent verbal, written, and presentation skills Attention to detail, accuracy, and proactive relevance to company interests Your Working Conditions Office setting Employee may occasionally work in an area with potentially infectious materials. Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated. EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. United States Base Compensation: $50,000.00 - $62,000.00 The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.

Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Sales Ops/Billing Customer Liaison Job Description How You'll Add Value The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests. What You'll Do * Ensures effective communication between client and Azenta teams. * Provides support for non-operational client change requests. * Initiates post-win contract/purchase order change requests to notify and trigger client action. * Coordinates post-win activities which fall outside of project management or sales functions. * Supports internal billing inquiries and liaises with client contacts and internal teams to resolve. * Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams. * Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams. * Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery. * Pulls billing data to address client inquires and/or connects with billing teams to provide requested data. * Ensures client responses are completed in a timely manner and according to department quality standards. * Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers. What You Will Bring * Bachelor's Degree * 3+ years' experience in finance, billing, and/or sales operations role * Customer support experience required * Preferred experience with SFDC (Salesforce.com) or similar solution * Excellent analytical and organizational skills * Excellent verbal, written, and presentation skills * Attention to detail, accuracy, and proactive relevance to company interests Your Working Conditions * Office setting * Employee may occasionally work in an area with potentially infectious materials. * Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated. EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. United States Base Compensation: $50,000.00 - $62,000.00 The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.

Universal Windows Direct - Customer Experience Representative ) The Customer Experience Representative (CER) is an integral part of our success. This role is responsible for managing the positive image, brand and reputation through resolution and investigation of customer questions, concerns, and complaints. Our CERs are responsible for managing a high volume of incoming phone calls, as well as responding to customer emails. Our support team will assist customers while ensuring compliance with the policies and procedures of the organization. Responsibilities * Excellent ability to communicate both verbally (over the phone) and in writing (via email, within the customer service software, etc.). * Ability to manage high volume of incoming calls, balancing efficiency with providing high quality customer service. * Manages the entire customer inquiry, complaint, or concern from start to resolution. Asks probing questions to understand the customers concern, then selects and explains the best course of resolution, expedites corrections where needed, and follows up to ensure completion. * Collects, enters, and verifies new/existing customer information, orders for new or additional products or services, account changes/updates, refunds, and exchanges. * Oversees and coordinates the Service Technician's calendar to schedule services for customers. This includes working directly with customers to determine service needs and availability. * Updates records with all customer interactions, processes customer accounts and files documents related to customers file once resolved. * Collects balances due, and posts payments to customers' accounts. * Ability to remember, or use resources, to follow communication procedures, scripts, guidelines, and policies. * Knowledgeable about company products, warranties, and terms of sale. * Participates in customer retention activities, escalating concerns to management when appropriate. * Performs other related duties as assigned Qualifications * High School Diploma or equivalent. * Previous experience handling escalated customer concerns required. * Experience in a call center environment viewed favorably. * Excellent computer skills including experience with CRM systems, Microsoft Outlook, Word, Excel, and Teams. * Experience managing multiple systems, resources, and screens simultaneously, and ability/experience with documenting conversations during phone calls very helpful. ADDITIONAL REQUIREMENTS * Positive attitude, self-motivated, follow through, and desire to assist customers. * Ability to work independently and as a team. * Consistent and reliable work attendance. Experience: * Call center: 1 year (Required) * Data entry: 1 year (Required) Work Location: In-person & possible hybrid options in the future $21-$23/hour & Full Time UWD is an Equal Employment Opportunity Employer

Job Description S&K Building Services is a fast-growing commercial window cleaning and exterior services business. As we continue to scale across the U.S., we're looking for a reliable and detail-oriented Customer Success Representative to join our team. This role supports our customers and branch teams by managing onboarding, billing, collections, and account updates. You'll be the first point of contact for customers, helping ensure they have a smooth, positive experience from start to finish. This position will be located at our Headquarters | 4801 Industrial Pkwy, Indianapolis, IN 46226 WHAT YOU'LL DO Serve as the first point of contact for customer calls and emails, resolving inquiries quickly and accurately Set up new customer accounts, ensuring all required documentation (W-9s, COIs, questionnaires, etc.) is received and verified Prepare, validate, and send invoices; manage and troubleshoot customer billing portals Follow up on overdue accounts and communicate with customers to resolve payment issues Accurately post and apply customer payments; escalate any discrepancies when needed Maintain clean, up-to-date customer data across systems and coordinate updates with branches and HQ Respond to customer requests for account updates, invoices, or documentation Deposit cash and checks or forward payments to HQ per company procedures Build positive relationships with customers and act as a liaison between them and internal teams Perform other related duties as assigned WHO YOU ARE You have 2+ years of experience relative to customer service, billing, or administrative experience You are proficient in Microsoft Office Suite (Excel, Outlook, Word) You have high attention to detail and strong organizational habits You are comfortable working independently and managing competing priorities You have a high degree of accuracy and attention to detail You reside in the Indianapolis, IN area and are willing and able to work in office NICE TO HAVE You have experience in field services or commercial services You are familiar with accounting or ERP systems WHAT WE OFFER Competitive Hourly Base Pay up to $21 Weekly Pay Health Care Plan (Medical, Dental & Vision) - Benefits Effective within 30-60 Days of Hire Retirement Plan (401k with a Company Match) Paid Time Off (Vacation & Public Holidays) Training & Development

At Perfiniti Insurance, we have a passion for helping our clients obtain comprehensive and affordable coverage, while educating them throughout their lifetime. With the complexity of insurance and a wide range of options available, our clients need more than just a policy-they need exceptional support. We're not a national call center. We pride ourselves on providing personal, local service-whether over the phone or face-to-face. We take great pride in connecting our clients with agents who can meet every need and want. When clients have questions or concerns about their health coverage, we aim to be their trusted, go-to resource. As a Customer Support Agent, you'll play a key role in delivering a high-quality client experience while supporting our team of agents. Responsibilities include: Serve as the first point of contact for prospects and existing clients, delivering friendly and knowledgeable service Work with our team of agents to connect clients and leads to their assigned agent as needed Answer general questions or concerns that don't require agent involvement Assist current clients with scheduling renewal reviews during the Annual Open Enrollment Periods (AEP/OEP) Provide clear, accurate support regarding policy coverage, billing, and documentation requests Maintain and update client records accurately in our internal systems Ensure a smooth, professional, and personalized service experience at every step Requirements Prior experience in customer service (insurance, healthcare, or finance preferred) Strong interpersonal and communication skills-both verbal and written Excellent organizational skills and attention to detail Proficiency with basic office software and phone/email systems High school diploma or equivalent (additional education a plus) Ability to work on-site at our Greenwood, IN location Preferred: Knowledge of health insurance, Medicare, or marketplace plans Preferred: Active Indiana insurance license (Life & Health or P&C) Preferred: Bilingual skills (Spanish/English or others) What We Offer Competitive hourly pay, based on experience Full-time, stable position in a growing, client-focused company Supportive and collaborative team environment Training and development with potential to grow into licensed roles Full health benefits package, including: Medical Dental Vision Short-Term Disability (STD) Life Insurance•401(k) with company match Salary Description $15.00 - $17.00/ hour potential for monthly bonus'

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day. As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment. Job responsibilities Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills 2+ years of customer interaction or customer support experience required, either by phone or face-to-face 1+ years computer experience, utilizing multiple computer applications in a Windows-based environment Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Preferred qualifications, capabilities, and skills Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Branch experience Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.

Type: This is a full-time position. Normal working hours are Monday-Friday 8a-5p Classification: Nonexempt Summary/Objective: Responsible for handling incoming calls, scheduling appointments and prompt patient service. Supervision Received: Reports to Office Manager and/or Team leader. Supervision Exercised: None. Education: High School Diploma or GED Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Essential Functions: Answers and screens all calls and emails per clinic guidelines; directs appropriately to Physicians, other medical personnel, administrators and support staff. Takes messages following guidelines related to timeliness and accuracy and processes appropriately. Places return calls as requested. Maintains physician schedules to fill openings. Completes clerical work associated with incoming referrals from outside medical sources. Processes paperwork for new clients efficiently and in accordance with protocols. Obtains pertinent information from new patients by asking them to complete surveys or interviews in a courteous and professional manner. Collects data for the admission process. Respects client or patient dignity and confidentiality. Adheres to the facility dress code and appears professional at all times. Respects patient confidentiality. Assists other departments, as directed. Other duties, as assigned The jobholder must demonstrate current competencies applicable to job position. Competencies: Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Proficient with computer programs which may include Microsoft Word, Excel, Outlook and others. Demonstrates excellent patient service skills and the ability to calm patients quickly who may be distraught. Knowledge of clinic policies and procedures. Knowledge of patient service principals and techniques. Skill in screening and directing calls in a polite and professional manner Demonstrated knowledge of telephone equipment and computers Ability to work cooperatively as a member of clinics service team Travel: No travel is required. Work Environment: This job operates in a clinical office setting within a confined cubical area. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is role requires one to sit, stand and walk for 8-9 hours per day. This would require the ability to lift objects up to 30 lbs., open filing cabinets and bend or stand on a stool as necessary. This role requires full range of motion, manual dexterity, and hand-eye coordination. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working condition may change as needs evolve at any time with or without notice. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Requirements Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Medical terminology preferred. Education: High School Diploma or GED

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * High School diploma or equivalent. * Able to work in a fast-paced environment. * Experience in paratransit scheduling utilizing Trapeze PASS, preferred. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential! What you'll doat Crew: Smile! • Work daytime hours, Monday-Friday Live our #1 Value of Safety WOW! Customers Service advise and load customers Ensure industry-leading quality for our customers Help maintain a park-like environment (inside and outside) Crew's commitments to you: $15 - $16 per hour + incentive pay Daily pay options available at no cost to you Paid Time Off + 6 paid holidays each year (Full Time only) Free carwashes, naturally • Flexible schedules Industry-leading training Tuition reimbursement Group health, dental, and vision (Full Time only) 401K with company match Crew's expectations: Must be at least 16 years old No prior work experience is required Work a minimum of 20 hours per week as part-time or 30 hours per week as full-time Have the ability to work during the hours of 7AM- 4PM in a fast-paced operations environment Be able to stand for extended periods of time (up to 8+ hours per day) Be able to hustle with a sense of urgency Be able to reach, twist, kneel, squat, run, and/or jump Be able to push/pull drums and materials with the appropriate equipment Be comfortable working near/around moving mechanical parts Be able to climb ladders, scaffolds, and platforms Be able to lift or move a minimum of 25 pounds Be able to operate and utilize electronic devices Be able to withstand extended exposure to all weather extremes We're really in the people business, we just happen to wash cars!