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Customs Specialist
ALS Recruiting Ltd.
Customer service specialist job in Houston, TX
Job Title: CustomsSpecialist
About the Role
We are seeking a detail-oriented and experienced CustomsSpecialist to join our growing team. In this role, you will be responsible for preparing and filing customs entries, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, and supporting our clients with accurate, timely documentation for import shipments. The ideal candidate is proactive, knowledgeable in customs regulations, and thrives in a fast-paced logistics environment.
Key Responsibilities
Prepare and submit accurate customs entries (including ISF, ABI, FDA, USDA, etc.)
Review commercial documents for compliance with U.S. customs laws
Classify products using the Harmonized Tariff Schedule (HTS)
Communicate with CBP, carriers, freight forwarders, and clients as needed
Track and monitor the clearance process to ensure timely release of cargo
Maintain up-to-date knowledge on customs regulations, duty rates, and trade compliance
Resolve customs holds, exams, and discrepancies
Provide exceptional customerservice to internal teams and external clients
Qualifications
1-3+ years of experience as a Customs Entry Writer (or similar customs compliance role)
Strong understanding of U.S. import regulations and customs documentation
Experience with ACE/ABI systems
Knowledge of HTS classification and PGA requirements
Excellent communication and problem-solving skills
High attention to detail and ability to multitask
Customs Broker License is a plus, but not required
Benefits
Competitive salary based on experience
401(k) retirement plan with company match
Health, dental, and vision insurance
Paid time off (PTO) and paid holidays
Opportunities for professional development and certification support
Flexible work schedule / hybrid options (depending on experience)
Friendly, supportive team culture
$31k-58k yearly est. 18h ago
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Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Customer service specialist job in Houston, TX
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$32k-36k yearly est. 8d ago
Bilingual Spanish Customer Service Agent
Teksystems 4.4
Customer service specialist job in Houston, TX
As a Customer Experience Agent, you are the first point of contact and the voice of the Client for our members. Your primary responsibility is to deliver exceptional, empathetic, and efficient service - turning moments of concern into moments of reassurance. This role is fundamental to building trust with our members and delivering on our promise to improve every life.
As a Customer Experience Agent, you will:
-Respond to inbound inquiries from our Medicare Advantage members, providing accurate, timely, and warm support.
-Navigate complex issues related to benefits, claims, enrollment, and clinical services, advocating for members' needs while collaborating with internal teams to ensure full resolution.
-Embody a customer-first mindset by actively listening to needs, de-escalating concerns, and providing personalized, compassionate support.
-Use our internal systems and tools confidently to access member information while keeping your focus on the human connection behind every interaction.
-Contribute to a culture of continuous improvement by documenting interactions and sharing feedback trends to improve both processes and experiences.
-Adhere to all operational procedures and regulatory requirements to ensure compliance and protect member information.
*Skills*
Bilingual, Spanish, Empathy, Customer support, Customerservice, Help desk support, Outbound, Support, Technical support, Call center, Help desk, Customerservice oriented, Customerservice skills, Inbound Memory Care, Hospice, Oncology
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of Houston, TX.
*Pay and Benefits*The pay range for this position is $24.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Houston,TX.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$24-24 hourly 1d ago
Customer Service Representative
Hamilton Barnes ๐ณ
Customer service specialist job in Houston, TX
We are looking for a dynamic and motivated CustomerService Representative who is passionate about delivering outstanding customer experiences. The CustomerService Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions.
Responsibilities
Provide timely and effective customerservice through phone, email, and online chat channels.
Resolve customer inquiries related to products, billing, services, and technical support.
Accurately log and track customer interactions using the internal system.
Troubleshoot and resolve customer issues, escalating complex cases as necessary.
Offer product and service information, helping customers make informed decisions.
Assist with onboarding new customers and explaining company policies and procedures.
Collaborate with team members to improve customer experience and operational processes.
Follow up with customers to ensure issues have been resolved to their satisfaction.
Stay updated on company products, services, promotions, and any changes in procedures.
Qualifications
High school diploma or equivalent (Bachelor's degree preferred).
Proven experience in a customerservice role, preferably in the telecommunications or technology industry.
Strong communication skills, both verbal and written.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in customerservice software, CRM systems, and Microsoft Office Suite.
Problem-solving skills and attention to detail.
Positive attitude and a passion for helping people.
Ability to work independently and as part of a team.
If you're interested in this position, please apply with your updated resume.
$25k-33k yearly est. 4d ago
Customer Service Representative
Murray Resources-Best Staffing Agency
Customer service specialist job in Houston, TX
A well-established industrial company is seeking a proactive and skilled CustomerService Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.
Location: Houston, TX
Salary: $70,000-$80,000
Position Type: Direct Hire
Responsibilities:
Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
Track and follow up on pending information or documentation to keep projects and orders moving forward.
Prioritize workload and respond quickly to changing demands or urgent requests.
Provide excellent customerservice and maintain strong relationships with clients.
Maintain detailed records and ensure all systems are updated accurately.
Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.
Requirements:
Minimum of 5 years of customerservice or order management experience, ideally in a manufacturing, distribution, or industrial environment.
Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
Strong communication and problem-solving skills; able to think quickly and adapt.
Experience with project management or coordinating multiple moving parts preferred.
Industry experience in chemicals or chemical sales support is a plus but not required.
Proficient in Microsoft Office and ERP/order management systems.
Must be able to work fully on site and collaborate closely with team members across departments.
$25k-33k yearly est. 18h ago
Customer Service Rep - Electricity Company
Primary Services 4.4
Customer service specialist job in Houston, TX
Support customers at critical moments while building a career with long-term potential. Contribute to a positive, people-focused culture within a globally scaled energy organization. This role offers meaningful work, professional development, and clear pathways for growth.
Primary Services is looking for a CustomerService Representative to support a large, well-established organization in the energy sector. This role sits within a high-volume customer operations environment where service quality and accuracy directly impact customer experience and business performance. As a CustomerService Representative, you will serve as a key point of contact for customers, supporting both inbound and outbound interactions while partnering with internal teams to resolve issues efficiently.
Responsibilities
Answer inbound customer calls related to billing, account updates, and online portal access.
Make outbound calls to follow up on customer requests and assist with issue resolution.
Process payments, refunds, and service-related tickets accurately and in a timely manner.
Route new and renewal sales inquiries to the appropriate internal teams.
Provide professional, accurate, and customer-focused support across all interactions.
Collaborate with Care, Billing, and Sales teams to resolve customer issues efficiently.
Meet defined performance metrics, including quality standards, average handle time, and service levels.
Share customer feedback and insights to support process improvement and retention initiatives.
Manage customer communications through email and chat channels in addition to phone support.
Qualifications
1-3 years of call center or customerservice experience required.
Experience within the retail energy industry or regulated utility markets preferred.
Ability to type at least 40 words per minute while navigating multiple systems.
Proficiency with Microsoft Outlook, Word, Excel, and CRM platforms.
Experience handling billing inquiries, payments, or account servicing preferred.
Ability to manage a high-volume workload with consistent accuracy.
Availability for occasional overtime based on business needs.
Authorization to work in the United States without sponsorship.
$25k-33k yearly est. 2d ago
Intermodal Customer Service Rep.
W.W.Rowland Trucking Co., Inc. 3.8
Customer service specialist job in Houston, TX
W.W. Rowland Trucking Company, LLC has an immediate opening for an Intermodal CustomerService Representative to join our team in our Dallas, Texas location -
open to consider candidates in the
Houston metroplex
.
The position communicates with customers on service capabilities, work order input, coordination with dispatch, and provides information on shipment status for the terminal operation.
Job Responsibilities and Duties:
Provides information to customers on service capabilities and capacity availability
Enters order information directly into the computer system (Intermodal) accurately and on a timely basis (immediate as received)
Resolve service issues
Schedule appointment times as required, meeting designated delivery windows set by the customer
Communicates with customers (shippers, consignees, and third parties as required) to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times, and alternative solutions where possible
Must be available one (1) Saturday per month to provide service support as part of the weekend team (will receive alternative weekday off during that week)
Perform other duties as requested
Abilities and Skills:
Excellent organizational, interpersonal communication, and computer skills
Detail-oriented and works effectively under pressure while meeting all applicable deadlines
Must be able to work independently and productively with minimum supervision
Recognize problems, identify possible causes and resolve routine problems
Ability to establish and maintain a professional atmosphere for co-workers and customers
Qualifications:
Two (2) years of intermodal customerservice preferred
Strong attention to detail and excellent local geographical knowledge
Bring energy, enthusiasm, and a positive attitude to the job
Excellent verbal/written communication skills
Computer Literate - (MS Word, Excel, and Outlook) required
Bilingual is a plus
W.W. Rowland Trucking Co., LLC is a leading transportation company based in Texas. We offer a variety of services including local, regional, and OT trucking, secure drop lots, container yard storage, repair, and custom modifications services. Our terminal in Dallas, Texas is hiring a CustomerService Representative to join the team. The CustomerService Representative communicates with customers on service capabilities, performs work order input and coordinates with the dispatch team.
At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow.
We're seeking a motivated and client-focused Client Relationship Associate to join our dynamic Houston Regional Commercial Lending Group in Northwest Crossing / Houston, TX. In this role, you will play a key part in supporting relationship managers, ensuring exceptional client service, and helping drive business growth through operational excellence and proactive client engagement.
This role offers the opportunity to build meaningful client relationships, support commercial lending operations, and grow professionally in a collaborative, fast-paced environment. If you are passionate about community involvement, teamwork, and helping others achieve their financial goals, we'd love to connect with you!
Key Responsibilities:
Provide daily support to Loan Officers in managing their loan portfolios efficiently.
Perform administrative and clerical tasks related to loans, deposits, and account servicing.
Process loan renewals and modifications in alignment with portfolio requirements.
Contact clients to obtain updated financial statements, credit reports, and income verification.
Review submitted documents to ensure they meet the bank's compliance and documentation standards.
Open and close accounts, update signer information, and perform notary services as needed.
Monitor and manage reporting exceptions, including collateral, financial, material, and deposit-related items.
Follow up on missing documentation such as signature cards, insurance policies, and financial statements.
Coordinate filing, correspondence, scheduling, and other portfolio-related tasks to maintain smooth operations.
Assist with loan processing, closing, and post-closing monitoring to support business development efforts.
Report to customer inquiries and assist with electronic file preparation and report maintenance.
Perform additional duties and special projects as assigned.
Required Qualifications:
High school diploma or equivalent required; a combination of education and relevant experience may be considered.
Minimum 2 years of experience in banking, loan operations, portfolio management, deposits, or account servicing.
Commercial and/or corporate lending experience is preferred.
Solid understanding of banking operations, loan documentation, loan systems, and portfolio management, including renewals and modifications.
Familiarity with banking principles, compliance standards, and regulatory requirements.
Excellent interpersonal and customerservice skills with strong verbal and written communication abilities.
Proven ability to respond to client inquiries promptly and professionally.
Skilled in reviewing, processing, and auditing client documentation and financial information.
Strong analytical and problem-solving skills with attention to detail.
Capable of generating and interpreting reports to support portfolio and client management.
Ability to multitask and manage shifting priorities while supporting relationship managers and clients.
Proficient in Microsoft Office Suite, particularly Word and Excel; experience with banking software systems is a plus.
Employee Benefits:
At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth.
Medical, Dental, and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match and Profit Sharing.
Mental Health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Employee Ambassador preferred banking products.
Competitive compensation in line with work experience.
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
$35k-62k yearly est. 4d ago
Specialist 1, FMO Customer Support Agent
Houston Independent School District 4.2
Customer service specialist job in Houston, TX
Department: Maintenance - Central Contract Months:12 Salary Range: $45,000.00 - $55,000.00 Academic Year: [[fiscal Year]] This position is part of the FMO Administrative Services team that supports Facilities, Maintenance & Operations (FMO) as essential personnel. The Call Center and Data Support agents work in a contact center environment performing call center operations as the initial point-of-contact for all schools and auxiliary facilities' maintenance concerns. The department provides a range of specialized support services that consist of maintenance service requests, work order con๏ฌrmations, payroll processing, purchase requisitions, and special project data entry. Coordinates with other departments, vendors, schools, and community stakeholders providing information in response to general inquiries ensuring delivery of excellent customerservice.
MAJOR DUTIES & RESPONSIBILITIES
1. Receives and evaluates FMO calls and concerns to create maintenance noti๏ฌcation service requests according to priority level. Track and document maintenance work order requests.
2. Conducts and provides in-o๏ฌce and remote support for emergency response communication during business hours and after hours for inclement weather and unforeseen emergent events.
3. Assists leadership team with follow-up and settlement of customer inquiries/concerns.
4. Process payroll for FMO departments and assists with all payroll-related concerns.
5. Creates purchase requisitions/ shopping carts for FMO including emergency requests and all monthly and miscellaneous orders for Custodial Operations.
MAJOR DUTIES & RESPONSIBILITIES CONTINUED
N/A
EDUCATION
High School Diploma or GED
WORK EXPERIENCE
1 to 3 years
SKILL AND/OR REQUIRED LICENSING/CERTIFICATION
SAP, Time Clock Plus, Microsoft O๏ฌce, CISCO Finesse, O๏ฌce equipment (computer, copier, etc.), SharePoint
LEADERSHIP RESPONSIBILITIES
No supervisory or direct people management responsibilities. May provide occasional work guidance, technical advice, and training to sta๏ฌ.
WORK COMPLEXITY/INDEPENDENT JUDGMENT
Work involves the application of moderately complex procedures and tasks that are quite varied. Independent judgment is often required to select and apply the most appropriate of available resources. Ongoing supervision is provided on an "as needed" basis.
BUDGET AUTHORITY
No budget development activity is required.
PROBLEM SOLVING
Decisions are made on routine matters a๏ฌecting few individuals and usually within the con๏ฌnes of the job's own department. Speci๏ฌc job activities and results are typically reviewed closely. There are limited requirements for developing new ideas or changes in methods, procedures, or services.
IMPACT OF DECISIONS
Follows rules and procedures. Decisions can have major impact to HISD operations.
COMMUNICATION/INTERACTIONS
Information sharing - gives and receives information such as options, technical direction, instructions, and reporting results. Interactions are mostly with customers, direct supervisors, colleagues within Call Center and Data Support department, and other district-wide personnel
CUSTOMER RELATIONSHIPS
Takes routine or required customer actions to meet customer needs. Responds promptly and accurately to customer complaints, requests for information, and coordinates appropriate follow-up.
May handle escalated issues.
WORKING/ENVIRONMENTAL CONDITIONS
Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Ability to carry and/or lift less than 15 pounds.
Houston Independent School District is an equal opportunity employer.
$45k-55k yearly 8d ago
Client Specialist
Barry's 3.7
Customer service specialist job in Houston, TX
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
Deliver quality protein smoothies and customerservice in the Fuel Bar
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
CustomerService:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
$41k-78k yearly est. 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service specialist job in Houston, TX
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
โข Experience performing under pressure and handling demanding situations whilst staying calm and patient.
โข Experience maintaining high levels of accuracy and attention to detail in all tasks.
โข Experience collaborating with diverse teams to achieve common goals.
โข Ability to solve complex problems and deliver solutions in a timely manner.
โข Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
โข Ability to resolve conflict, ensuring a positive outcome.
โข Ability to work independently, demonstrating initiative and good decision-making skills.
โข Strong written English skills to accurately input and record service user information.
Desirable
โข Experience working with service users with additional needs and adapting to unique requirements.
โข Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
โข Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
โข Ability to listen and engage with service users, understanding their needs and replying appropriately.
โข Ability to show empathy towards other's experiences and emotions.
โข Clear, effective and engaging communication skills with service users.
โข A positive approach to fostering an encouraging environment for colleagues and service users.
โข Proficient using a variety of digital software applications, and openness to learning new technologies.
โข Ability to prioritise time and tasks to meet deadlines and achieve objectives.
โข An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
โข Ability to adapt to changing environments and needs, being flexible and resilient in situations.
โข Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
โข Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
ยฃ
25,185.00
Maximum Salary
ยฃ
25,185.00
$27k-34k yearly est. 3d ago
PT Automotive Customer Service Advisor - 1359
Tupeloms
Customer service specialist job in Houston, TX
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-35k yearly est. 2d ago
Inbound Customer Service Advisor
Bright Bridge Group
Customer service specialist job in Houston, TX
We are seeking a motivated and enthusiastic Inbound CustomerService Advisor to join our team. In this role, you will be the first point of contact for customers, handling a wide range of inquiries and providing timely and effective solutions. If you enjoy helping people and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
Handle inbound calls and customer inquiries with professionalism and empathy.
Provide accurate information regarding products, services, and company policies.
Resolve customer issues and complaints efficiently, ensuring customer satisfaction.
Document all customer interactions and update records in our CRM system accurately.
Identify trends and provide feedback to management to improve the customer experience.
Collaborate with other teams as necessary to resolve complex issues.
Maintain a positive and friendly demeanor while managing multiple conversations.
Qualifications:
Previous experience in customerservice, call center, or related role preferred.
Strong communication skills, both verbal and written.
Ability to work effectively in a fast-paced environment and manage high call volumes.
Proficiency with computer systems; familiarity with CRM software is a plus.
Excellent problem-solving skills and attention to detail.
A genuine desire to help customers and provide exceptional service.
$27k-35k yearly est. 60d+ ago
Customer Service Advisor- West Road PT-URGENT
Laundry-4U
Customer service specialist job in Houston, TX
Part-time Description
Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all of our customers.
Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open and ready to serve customers!
Responsibilities:
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Proven customerservice experience
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of character
Excellent communication and presentation skills
Strong proven technology skills
Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus
Maintain store clean by following appropriate cleaning procedures
Perform wash,dry,fold services
Other duties as assigned
Language:
English
Spanish (plus)
Education:
High school diploma or equivalent
Shift times:
8hr shift
7:00am-3:00pm
3:00pm-11:00pm
Part time (less than 32 hours)
Requirements
Retail/CustomerService: 8 months
Basic computer skills
Long periods of standing, kneeling, bending, pulling, or frequently carrying objects up to 50lbs throughout an 8-hour shift
Communication skills
Weekend availability (Saturday and Sunday)
Must be 18 or older
Must have reliable transportation.
Must be able to work independently.
Other
Commission Available
Performance review after introduction period is met (90 days)
Annual performance review
Benefits
Paid time off for part-time and full-time employees
$20 weekly stipend to wash in store
Location: 11414 West rd, Houston TX 77065
Salary Description $9hr-$10hr
$27k-35k yearly est. 60d+ ago
Customer Service Advisor
Island Breeze Car Wash & Automotive Services
Customer service specialist job in Houston, TX
Job Description
JOB TITLE: CUSTOMERSERVICE ADVISOR (CSA)
Island Breeze Car Wash is a premier car wash and detailing service provider dedicated to delivering top-notch services and exceptional customer experiences. Our Lube services offer comprehensive car maintenance solutions, and we are looking for a dedicated and customer focused individual to join our team as a CustomerService Advisor.
JOB PURPOSE:
The Lube CustomerService Advisor is a critical role at the forefront of our services division, serving as the liaison between our customers and our service technicians. The CSA is the first point of contact for our customers, providing them with friendly and knowledgeable assistance throughout their service experience. This position requires an individual with a strong understanding of automotive maintenance services, excellent communication skills, and a commitment to customer satisfaction.
DUTIES & RESPONSIBILITIES:
CustomerService: Greeting customers with a warm and welcoming attitude, addressing inquires, and providing accurate information about our services, promotions, and products. Build trusting relationships with customers by providing honest service recommendations and clear explanations of service work.
Service Coordination: Schedule and coordinate lube service appointments. Communicate with the service team to ensure timely and efficient service delivery. Monitor service progress and keep customers informed of any updates or delays.
Vehicle Inspection: Conducting basic vehicle inspections to identify potential maintenance needs and communicating findings to customers in a clear and understandable manner.
Sales Support: Assisting customers in selecting appropriate services and products based on their vehicles needs and manufacturer recommendations. Educate customers on the importance of regular vehicle maintenance and how our services can benefit their vehicles performance and longevity.
Cash Handling: Processing customer payments accurately and efficiently, handling cash, credit, and debit transactions, and maintaining proper cash handling procedures.
Administrative Duties: Maintain accurate records of customer interactions and transactions. Process payments and manage cash handling with accuracy. Ensure all customer information is entered correctly into the system.
Team Collaboration: Collaborating with technicians and other team members to ensure smooth workflow and exceptional customerservice delivery.
Customer Satisfaction: Resolve customer complaints and concerns promptly and professionally. Ensure a high level of customer satisfaction by providing excellent service. Collect and analyze customer feedback to improve service quality.
Cleanliness and Organization: Maintaining cleanliness and organization of the shop and customer waiting areas, including restocking supplies and keeping workstations tidy.
Other duties as assigned
REQUIREMENTS:
High school diploma or equivalent; additional qualifications in customerservice or automotive services preferred.
Proven experience in customerservice, ideally in the automotive service industry.
Knowledgeable about vehicle lubrication systems and general maintenance services.
Strong interpersonal and communication skills, with the ability to convey technical information in an understandable manner.
Organized, with the ability to manage multiple tasks and prioritize in a fast-paced environment.
Enthusiasm for delivering exceptional customer experiences.
Flexibility to work weekends and holidays as needed.
State Inspector license preferred.
BENEFITS:
Competitive salary based on experience and performance-based incentives.
Opportunities for professional growth and development.
Employee discounts on services and products
Paid time off
$27k-35k yearly est. 26d ago
Reservationist
Brennan's of Houston 3.8
Customer service specialist job in Houston, TX
Currently only offering part-time hours. Monday & Wednesday evenings and weekends required.
Busy Midtown fine dining restaurant seeking motivated and focused individual to contribute to a team that is driven by achieving excellence in every aspect of their work. It is crucial that you be able to represent the restaurant with professionalism, confidence & kindness.
Qualifications
ยท Positive attitude and stays calm under pressure
ยท Detail oriented and organized with a great work ethic
ยท Excellent phone and communication skills
ยท Ability to think critically
ยท Effectively manage reservations
ยท Proficient at multi-tasking
ยท Must be available Thursdays - Sundays
Duties
ยท Effectively book the restaurant in a way to maximize space and guest experience
ยท Maintain company standards during times of high volume
ยท Explain menu items and other restaurant information as requested
ยท Maintain knowledge of current dining options, menu items, VIP guests and their preference, and general restaurant/company information
ยท Maintain high level of detail and professionalism
ยท Ability to work independently for periods of time
ยท Complete daily administration tasks
ยท Must be able to charm the most high maintenance guests
ยท Holidays required
We offer a tight knit family, a professional environment, and the opportunity to help create truly incredible experiences for our guests. Potential for future full time employment and benefits.
Work schedule
Other
Benefits
Employee discount
$28k-34k yearly est. 60d+ ago
Part-Time Command Center Operator
Legends Global
Customer service specialist job in Houston, TX
Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Part-Time Command Center Operator at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (โTheโ Astrodome), and NRG Arena. We are seeking a unique Part-Time Command Center Operator to join our Security team. Under general supervision, the Command Center Operator is responsible for the surveillance of all security and television monitors on the facility and surrounding grounds, monitoring all access control systems and the dispatching of response personnel. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to.
Essential Duties and Responsibilities
Include the following:
Monitor all surveillance and access control equipment contained by the facility.
Investigate/Dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations.
Establish and maintain effective working relationships with all entities who maintain business offices on facility.
Maintain records and compile reports for management on an as needed basis.
Work irregular schedule to ensure command center camera operator coverage for all events and day-to-day activities scheduled in the facility, as required.
May perform other duties as assigned.
Supervisory Responsibilities
Not Applicable.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Engage in decisions related to camera (CCTV) operation and investigation in a prompt and decisive manner during crisis situations.
Work independently, exercising judgment and initiative.
Maintain an effective working relationship with clients, employees, contract security, public safety officials, patrons, and others encountered in the course of employment.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Maintain and handle confidential information.
Education and/or Experience
At least one (1) year related experience and/or training required.
Skills and Abilities
Good written, verbal and computer skills.
Ability to organize, prioritize, and direct contract security according to tenant requests and deadlines.
Ability to work effectively under pressure during major/on-going events.
The ability to remain focused and produce accurate results with first responders and/or investigators standing by.
Remain flexible and adjust to situations as they occur.
Work in a fast-paced environment.
Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.
Computer Skills
Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word and PowerPoint, CCTV and Security Systems.
Other Qualifications
Be licensed to operate a motor vehicle in the United States.
Possess any appropriate licenses as required by the State.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to move around NRG Park to include NRG Stadium, NRG Center, NRG Arena, NRG Astrodome, and NRG Park property. To talk to and interact with tenants, contractors, guests, and staff. This position may be required to work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.
How To Apply
Only the first 150 resumes received will be considered.
Applicants that need reasonable accommodations to complete the application process may contact the Human Resourced Department *************.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor
$23k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Teksystems 4.4
Customer service specialist job in Houston, TX
Stays current with title/salvage laws in multiple states Act as cashier to those coming in to pick up vehicle/title Responds to customer questions, complaints and requests. Resolves problems encountered in the effort to transfer title ownership.
File, Process incoming mail
Organize files and documents in alphabetical order
Pay: $17hr
Shift: Monday to Friday from 8am to 5pm
Location: Houston, TX
*Top Skills Details*
Customerservice
Help desk support
Customer support
Help desk
Support
*Additional Skills & Qualifications*
customerservice role in Houston Texas
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of Houston, TX 77038.
*Pay and Benefits*The pay range for this position is $15.50 - $15.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Houston,TX 77038.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$15.5-15.5 hourly 1d ago
Part-time Client Service Associate (Teller - 20 hours) - *Afternoon Shift* -South Shore / League Ci
Banktalent HQ
Customer service specialist job in League City, TX
At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow.
We're seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our South Shore Banking Center in League City, TX. In this front-line role, you'll be the face of Amegy Bank-delivering exceptional service, building relationships, and assisting customers with their everyday banking needs.
This position offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you're passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we'd love to hear from you!
Key Responsibilities:
Deliver comprehensive banking services by efficiently and accurately processing financial transactions within authorized limits, ensuring timely completion and maintaining a consistent, acceptable balancing record.
Leverage knowledge of bank products and services to identify customer needs and promote solutions that strengthen and grow client relationships.
Identify and fulfill client needs by delivering a range of banking services, including issuing counter checks, performing account maintenance, processing money transfers, and accepting loan payments.
Provide an outstanding customer experience while identifying product or service needs and making appropriate referrals.
Proactively identify opportunities to cross-sell bank products aligned with clients' needs and maximize value.
Ensure all responsibilities are carried out in strict adherence to applicable laws, regulations, and established bank policies and procedures.
Resolve customer concerns promptly through direct assistance or by referring them to the appropriate banking center or specialized resources.
Comply with the bank's security protocols while safeguarding the confidentiality of records and client information.
Meet daily with the Branch Service Manager and/or Branch Manager to review progress toward individual and banking center performance goals.
Perform additional responsibilities as assigned to support branch/banking center operations and client service.
Required Qualifications:
High school diploma or equivalent required.
Minimum of 6 months of experience in customerservice, banking, cash handling, balancing, sales, or a related field.
Prior experience in a customerservice or cash handling role is strongly preferred.
Strong customerservice skills with the ability to communicate clearly and effectively.
Basic math skills and proficiency in computer systems and cash-handling equipment.
Demonstrated attention to detail and accuracy in processing financial transactions.
Knowledge of banking products and services is a plus.
Skilled in cross-selling bank products and services tailored to meet individual client needs.
Proven experience in achieving or surpassing sales goals and referral targets.
Consistent, reliable attendance and exceptional time management skills.
Ability to work efficiently in a fast-paced environment while consistently maintaining professionalism.
Work Schedule:
Monday-Friday, 1:00 PM - 5:15 PM
Saturday, 8:45 AM - 1:15 PM
This is a part-time position: 20 hours per week. Must be able to work a flexible schedule within the hours listed above.
Employee Benefits:
At Amegy Bank, we are committed to creating value for our customers, communities, employees, and shareholders. As a valued team member, you play an essential role in our success. Our comprehensive benefits are designed to protect your health and well-being, and that of your family, while supporting your professional growth.
Medical, Dental, and Vision Insurance - starting your first day!
Mental Health Support, including coaching and therapy sessions.
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Dependent Care Accounts.
401(k) Plan with Company Match and Profit Sharing.
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
Tuition Reimbursement for eligible employees.
Employee Ambassador preferred banking products.
Competitive compensation aligned with experience.
Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation's employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions.
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
$33k-57k yearly est. 4d ago
Customer Service Advisor- 803 4am
Laundry-4U
Customer service specialist job in Houston, TX
Full-time, Part-time Description
Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all of our customers.
Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open 24 hours and ready to serve customers!
Responsibilities:
ยท Identify and assess customers' needs to achieve satisfaction
ยท Build sustainable relationships and trust with customer accounts through open and interactive communication
ยท Provide accurate, valid, and complete information by using the right methods/tools
ยท Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
ยท Follow communication procedures, guidelines, and policies
ยท Take the extra mile to engage customers
ยท Proven customerservice experience
ยท Strong phone contact handling skills and active listening
ยท Customer orientation and ability to adapt/respond to different types of character
ยท Excellent communication and presentation skills
ยท Strong proven technology skills
ยท Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus
ยท Maintain store clean by following appropriate cleaning procedures
ยท Maintain store clean by following appropriate cleaning procedures
Language:
English
Spanish- required
Education:
High school diploma or equivalent
Shift times:
6.5-hour shift
4:00am-10:30am
10:00am-4:30pm
4:00pm-10:30pm
10:00pm-4:30am
Requirements
Retail/CustomerService: 8 months
Basic computer skills
Long periods of standing, kneeling, bending, pulling, or frequently carrying objects up to 50lbs throughout a 6.5-hour shift
Communication skills
Weekend availability (Saturday and Sunday)
Must be 18 or older
Must have reliable transportation
Must be able to work independently.
Other
ยท Commission Available
ยท Performance review after introduction period is met (90 days)
ยท Annual performance review
Benefits
ยท Paid time off for part-time and full-time employees
ยท $20 weekly stipend to wash in store
Salary Description $9hr-$10hr
How much does a customer service specialist earn in Galveston, TX?
The average customer service specialist in Galveston, TX earns between $22,000 and $39,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.
Average customer service specialist salary in Galveston, TX
$30,000
What are the biggest employers of Customer Service Specialists in Galveston, TX?
The biggest employers of Customer Service Specialists in Galveston, TX are: