Customer service specialist jobs in Indiana

Kaiser Aluminum is known around the world for its superior quality. Our secret is what we put into it-innovative thinking, industry-leading reliability, and a world-class commitment to customer service. In short, the same qualities we look for in our people. We are looking for a Customer Service Technical Representative to join the Kaiser Aluminum Warrick team outside of Evansville Indiana! The position reports to the Customer and Product Quality Assurance (CPQA) Manager. The technical service organization has responsibility for providing customer technical service for can-sheet products produced at Warrick Operations. This position interacts with both plant personnel and customers to resolve technical issues related to products. The position leads efforts to problem solve product performance issues and to determine root cause and provides information to the manufacturing locations to facilitate root cause problem-solving. In addition, this position is an advocate and change agent for product changes that increase customer satisfaction and/or reduce operating costs. What's in it for you! To support our teams and their families beyond the workplace, we provide an outstanding benefits package effective day one of employment! Industry leading compensation program. 401K options that begin vesting day 1. First-rate vacation plan for valuable work-life balance. Relocation assistance for new team members. Employee resource groups. What you will work on: Identify, drive, and/or facilitate product changes through commercialization. Works with customers during process upset conditions; minimize financial impact. Resolve customer quality issues efficiently and process claims. Leads and/or participates in effective root cause problem-solving Identifies, evaluates, and/or implements initiatives that result in win-win for Kaiser and the customer. Establishes relationships at various levels at customer plants. About you: Aluminum manufacturing knowledge Can and Lid making knowledge preferred Data analysis and problem solving skills Rigid Container Sheet (RCS) manufacturing process knowledge RCS metallurgy knowledge Strong communications, both written and verbal Interpersonal astuteness Negotiations skills HS Diploma/GED Additional Information: The incumbent will travel extensively - can be as high as 70% of the time. Travel may be required with very little notice. About Kaiser Aluminum Warrick: We are an equal opportunity employer. All applicants will be considered based on job-related qualifications and abilities. There shall be no discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, veteran, or disability status.

At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your full potential! What you'll do at Crew: Smile! 😊 Live our #1 Value of Safety WOW! Customers Service advise and load customers Ensure industry-leading quality for our customers Help maintain a park-like environment (inside and outside) Crew's commitments to you: $15 - $16 per hour + incentive pay Daily pay options available at no cost to you Paid Time Off + 6 paid holidays each year (Full Time only) Free carwashes, naturally 😊 Flexible schedules Industry-leading training Tuition reimbursement Group health, dental, and vision (Full Time only) 401K with company match Crew's expectations: Must be at least 16 years old No prior work experience is required Work a minimum of 10 hours per week as part-time or 30 hours per week as full-time Have the ability to work in a fast-paced operations environment Be able to stand for extended periods of time (up to 8+ hours per day) Be able to hustle with a sense of urgency Be able to reach, twist, kneel, squat, run, and/or jump Be able to push/pull drums and materials with the appropriate equipment Be comfortable working near/around moving mechanical parts Be able to climb ladders, scaffolds, and platforms Be able to lift or move a minimum of 25 pounds Be able to operate and utilize electronic devices Be able to withstand extended exposure to all weather extremes Crew Carwash is an equal-opportunity employer and maintains a drug-free workplace. We're really in the people business, we just happen to wash cars!

HR Solutions is seeking a Customer Service Representative for our client in the Evansville, IN area. Responsibilities: Handle customer inquiries via phone and email to understand customer needs or custom design ideas Enter orders into the system, ensuring customization details are accurate Maintain a deep knowledge of all products and service offerings Work on projects independently or as a team to execute large or custom orders Use product knowledge to ensure clients choose the correct products for their individual needs Build strong relationships with clients by following up on quotes, samples, and orders Qualifications: High School Diploma or GED required Excellent organizational, verbal, and written communication skills Strong attention to detail Must have exceptional Microsoft Word, Excel, and Outlook skills Must be adaptable and be able to work in a fast-paced environment Compensation: $20.00 / hour plus overtime and bonus opportunity Excellent benefits offered TO APPLY: If your background and qualifications match this position, please send your updated resume to: Nicholas Hubiak, Recruiting & Staffing Director *************************** Please know that, due to volume of responses, only those candidates who meet the requirements described above will be contacted. To see all of our career opportunities, visit us at: *********************** HR Solutions, Inc. is proud to be an Equal Opportunity Employer At HR Solutions, Inc. we take pride in developing effective and professional relationships with our clients. We have been selective in building our own staff from the most highly qualified, certified, and experienced individuals in the Tri-State area. Our team of consultants has accumulated extensive Human Resources experience in Staffing, Executive Recruiting, Corporate Outplacement, Executive Coaching, Training and Organizational Development.

URGENTLY HIRING: Client Success Representative - Lighting Services Compensation: $17/hr starting + performance-based incentives Job Type: Part-Time Industry: Consumer Services / Residential Services / Lighting Installation Why 317 Lights? At 317 Lights, we brighten our customers' homes with premium lighting solutions and exceptional service. We believe in creating a seamless, enjoyable experience for every homeowner-and that starts with a dedicated team. As a Client Success Representative, you'll be the friendly face that ensures each installation ends with a smile. What sets us apart: Competitive Pay: $17/hr starting wage + performance incentives Customer-Focused Touch: Deliver thank-you gift cards during visits Career Growth: Hands-on role with opportunities to grow in customer success People-First Culture: Join a supportive, reliable, and professional team Impactful Work: Be the final step in making every project successful Your Role: What You'll Be Doing Visit customers on the same day their installation is completed Ensure all lights, timers, and system components are working properly Provide a brief demonstration of system operation and address any customer questions Gather feedback through a short digital survey Encourage happy customers to share their experience with a Google review Deliver a $25 gift card as a thank-you for their time Communicate any concerns, service issues, or additional customer requests to the installation team Minimum Requirements Prior customer service experience is a plus Excellent communication and people skills Dependable, punctual, and professional presentation Comfortable traveling to customer homes throughout the Indianapolis area Detail-oriented with basic troubleshooting or technical aptitude Compensation & Schedule Earnings: $17/hr starting + performance-based incentives Benefits: Paid incentives, mileage reimbursement, career development opportunities Schedule: Part-time, flexible hours with customer visit scheduling Our Core Values Customer Satisfaction Above All Reliability & Professionalism Clear Communication Integrity in Every Interaction Ready to Brighten Every Customer's Day? This isn't just a part-time job - it's your opportunity to represent a trusted local company, connect with homeowners, and ensure they're delighted with their new lighting system. Apply today and join the 317 Lights team. APPLY HERE! #CustomerServiceJobs #ClientSuccess #LightingSolutions #PartTimeJobs #IndianapolisJobs #CustomerSupport #ResidentialServices #NowHiring #CareerGrowth #317Lights

Ready to Drive Your Career Forward? At Circle Logistics, we're not just offering a job; we're inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team! Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we've evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps! What We're Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you! Overview: As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Enter new load orders into our proprietary web-based software Initiate “check calls” to track and trace drivers on all pickups and deliveries Communicate internally with drivers to ensure accurate documentation Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays Maintain and collect proper paperwork for each shipment Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues Maintain an outbound call volume of 100 calls per day Skills/Abilities: 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics Must have strong attention to detail Ability to prioritize, balance, and organize information while completing multiple tasks. Above-average proficiency in Google Drive and Microsoft Suite Excellent written and verbal communication skills Excellent teamwork skills Education and Experience: High school diploma or equivalent required Associate's degree preferred Call center experience is a bonus Benefits: $19.21 per hour Full-time: 40 hours per week Room for advancement in a fast-growing company that promotes from within Paid holidays and paid time off Health, vision, and dental insurance benefits 401(k) Plan Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we'll keep the world moving!

This role maintains ownership of Customer Service and some purchasing functions and processes related to our Industrial, Aerospace, and Tool Groups. Core Functions Assist & work closely with Industrial Customer Service and Sales Team Complete Process Owner in M3 ERP for sales and quote related activities Maintain customer relations when applicable Oversight of shipping coordination and documentation Support end-user with technical assistance on fasteners and hand tools Purchasing of Tool-Related Spare Parts Forecasting of tool spare parts Training of Repair Best Practices Internally and Externally Details of Function Forward all questions from customers and/or distributors, not related to their job function, to the appropriate departments, (Technical, QC, Accounting, Scheduling) and will follow-up to make sure the customer receives an answer in a reasonable time frame Quoting competitive pricing as requested by their distribution and customer responsibilities Preparing a formal written quote to customers Reviewing and entering new purchase orders and contracts Doing stock checks for customers/distributors Completing order acknowledgements Reviewing and entering all order change notices Expediting of orders; this includes the relating of information to the responsible departments, and forwarding the updated delivery information to the customer/distributor Maintaining the Sample Request Program, Lead/Inquiry Program and Sales Booking Program Gain basic understanding of installation tools and related processes Process and maintain returned goods as they pertain to customer service Staying abreast of all Logistics programs; ASN, DDL, EDI, NLMI and any other programs that relate to the logistics of Bollhoff Understand and follow the Böllhoff culture which is described in various Böllhoff internal brochures and presentations. Identify and set an example of the Böllhoff Way including Our Values, Our Culture and Our Goals Reporting Reports directly to the Customer Service Manager Tools and Fasteners Qualifications Previous Customer Service Experience Previous Purchasing Experience Previous Aerospace Customer Service Preferred Mechanical Aptitude ERP - M3 Proficiency Preferred Basic Microsoft Office

Job Title : Customer Service Representative Duration : 3 Months Contract (Temp To Perm) Education : High school Degree required, General Description: Finding Provider(s)/Services for members Responsible for all benefits information given to Members and Providers. Responsible for assisting providers with eligibility, benefit, and resolution of claims issues. Answer billing/claims status questions; resolve claim issues for members. Education: High school Degree required,

Summary of Responsibilities Ensures that all customer needs are promptly addressed by responding to customers' requests, questions and concerns in a timely and accurate manner, while exercising the highest level of service, quality and enthusiasm. Responsible for compliance with federal and state regulations regarding clinical laboratories and safety as well as laboratory policies and procedures. Qualified candidates for this position must have a passion for excellence, outstanding communication and organizational skills, as well as the ability to readily build relationships over the phone. Additionally, a qualified candidate must be quality focused, an effective team player and be motivated to achieve a rewarding career within the organization. A successful candidate should enjoy a dynamic fast paced work environment. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. Essential Duties and Responsibilities • Work as part of the Clinical Services Team to accomplish daily mission of patient care. • Follow safety procedures. • Follow and ensure compliance to regulatory standards (CLIA and State regulations). • Receive inbound calls and respond to calls as appropriate • Communicate with clients to resolve problems with specimens and associated documentation • Coordinate consultations between Clinical Consultant and physicians or veterinarians • Address basic technical support questions • Promptly resolve customer service issues to the customer's satisfaction per company procedures and standards • Create and maintain activity call logs • Report/escalate recurrent or significant issues through the appropriate channels • Perform administrative duties, reports and special projects associated with customer service Job Specifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. • Hard working team player with competitive spirit; determined to meet call goals • Ability to maintain high level of professionalism, optimism and enthusiasm • Must be willing to work within a Clinical Laboratory setting and willing to handle clinical specimens • Confidence to proactively engage with customers • Impeccable attention to detail with strong organizational skills • Exceptional communication skills and professional presence • Innovative problem solver, results minded and solution focused • Ability to prioritize assignments and effectively multitask job duties • Effective team player with the ability to work independently • Strong keyboarding skills • Proficient in MS Office • Maintain a personal inbound call handling rate >93% • Maintain a personal service level of >85% (85% of calls taken within 30 seconds in the queue) • Maintain an outbound efficiency of >50% of problem accessions resolved same day • Maintain an outbound efficiency of >70% of problem accessions resolved within two days • Participate in Laboratory Support process improvement activities Physical Demands • Must be able to sit for long periods of time • No unusual physical exertion required Shift: Monday through Friday, 8AM-5PM Education and Experience 1) Associate's Degree or 2 years work experience in customer support 2) Experience in laboratory, medical, physician, and veterinary office preferred

We are looking for a Director of Customer Experience to join a dynamic firm in the manufacturing industry. This individual will be responsible for high-level customer relationships, overseeing the daily operations of the customer services department, coordinating internal operations with key accounts, and maintaining daily communication with production and logistics. This position reports to the Vice President of Sales. This is a permanent position, offering a hybrid work schedule and benefits to include: medical, dental, vision, PTO, and 401k. The pay range is $90k-$115k Recruiter: Connie Stathopoulos ESSENTIAL DUTIES AND RESPONSIBILITIES Collaborating with cross-functional teams to align customer experience efforts with business goals and objectives. Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations. Mapping and analyzing the customer journey to identify areas for improvement and innovation Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels. Change agent; drive full transition to customer automation interactions Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization. Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders. Supervising the daily operations of the customer service department. Setting customer service goals for team members and helping them reach those goals. Function as the primary internal contact and manage projects for key accounts, overseeing them from initiation to launch, ensuring timely completion and adherence to quality standards. Identify areas for improvement in internal operations and implement changes to optimize processes. Develop and maintain internal relationships with the plants to understand the weekly and daily production planning schedules (or twice-daily schedules). Collaborate with purchasing to maintain raw material costs in the margin calculator. When necessary, deliver difficult news confidently and promptly, along with a data-backed recovery plan. Manage & distribute customer pricing notifications. Manages sample request flow. Manages inbound website inquiries. EDUCATION and/or EXPERIENCE A bachelor's degree in business administration or a related field is required. Minimum 5 years of sales/customer service or account management experience QUALIFICATIONS ERP experience, and EDI/EDI experience Creative and resourceful with excellent analytical and critical thinking skills. Demonstrates strong project management and interpersonal communication skills. Strong computer skills (including Office 365, ERP, and CRM).

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as a Vehicle Service Specialist, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point safety check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation: Compensation: $15.50 per hour weekly pay. Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Specialist Service Demand Planning PRIMARY RESPONSIBILITIES * Manage the central demand intake process for Operations & Engineering. * Coordinate with demand requestors across business and technical departments to ensure submissions are complete and accurate. * Verify that requests meet defined Demand Criteria before submission to the O&E Demand Council. * Prepare and validate demands against minimum readiness checklists prior to board or departmental approval. * Facilitate reviews, ensuring gate criteria are met and appropriate stakeholders are engaged. * Serve as the primary coordinator for O&E demand governance forums. * Perform regular monitoring of demand records to ensure completeness, accuracy, and ownership. * Identify and address issues such as missing metadata, incorrect demand type classification, or stalled items. * Escalate unresolved or high-risk demands to the O&E Demand Council. * Support demand requestors and managers in assigning the correct demand type and providing required details. * Ensure critical information (requestor, sponsor, demand type, dependencies, etc.) is provided for decision-making. * Provide user training, guidance, and ongoing support for stakeholders engaged in the demand process. * Maintain a healthy, actionable demand pipeline by cleaning up backlogs and misrouted items. * Monitor overall demand flow to ensure transparency, accountability, and timely resolution. * Initiate corrective actions when issues are identified COMPETENCIES * Organisational and coordination skills with attention to detail. * Capable of managing multiple tasks simultaneously and balancing different priorities. * Communication and stakeholder management abilities relevant to business and IT functions. * Analytical mindset for identifying inconsistencies, risks, or incomplete submissions. * Problem-solving and escalation abilities to maintain pipeline integrity and governance compliance. * Accountability and capacity for independent and collaborative work. QUALIFICATIONS & EXPERIENCE * Bachelor's degree in Information Systems, Business Administration, Engineering, or a related field (or equivalent professional experience). * 3-5 years of experience in IT service management, business analysis, PMO, or demand management roles. * Familiarity with demand and portfolio management processes, ITIL, or governance frameworks preferred. * Experience working with cross-functional teams, stakeholders, and governance forums. * Proficiency in tools for demand/portfolio management, workflow tracking, and reporting (e.g.,Azure devops, ServiceNow, Jira, SharePoint, or similar). * Prior exposure to operations or engineering environments is an advantage OTHER KEY REQUIREMENTS / COMMENTS * Proactive and professional attitude * Customer focused at every level * Ability to build and maintain strong relationships with team members, peers, and project stakeholders * Ability to deliver and report tangible improvements to systems under group responsibility

Reports to the Supervisor, Provider Enrollment & Credentialing. Responsible for the timely completion of all initial and re-credentialing processes, as well as payer enrollments, for Beacon Health System. Coordinates with physicians, providers, credentialing agencies, regulatory bodies, payors, office managers, and contracted providers to ensure credentialing and enrollment activities comply with National Committee on Quality Assurance (NCQA) standards and departmental policies and procedures. MISSION, VALUES, AND SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Primary Responsibilities Credentialing Ensures timely completion of credentialing activities in compliance with NCQA and departmental standards. Coordinates with external agencies, payors, office managers, and contracted providers to complete credentialing requirements. Acts as a liaison with Medical Directors, Hospital Medical Staff, and internal/external stakeholders regarding credentialing status. Performs Primary Source Verifications per applicable accreditation standards (JCAHO, AAAHC, URAC, etc.). Conducts online verifications and reviews relevant credentialing resources. Notifies appropriate entities of provider effective and termination dates. Communicates with the Physician Recruitment team regarding provider onboarding and credentialing status. Maintains regular follow-up with providers and communicates status updates to ensure credentialing completion prior to start dates. Enrollment Ensures timely completion of all payer enrollment activities per payer requirements and departmental procedures. Completes insurance and government applications on behalf of Beacon Health System providers. Alerts management of any delays or non-compliance issues. Maintains accurate and up-to-date data in credentialing software systems. Provides timely reports as needed. Manages and updates each provider's CAQH online profile. Applies for and maintains Beacon Health System provider NPPES (National Plan & Provider Enumeration System) identifiers. Assists Beacon Medical Group and hospital Patient Accounts departments with network and claims issues related to credentialing. Adheres to strict follow-up schedules, ensuring all credentialing and enrollment steps are completed before provider start dates. Organizational Responsibilities Attends and participates in department meetings; accountable for all information shared. Completes mandatory education, annual competencies, and department-specific training within required timeframes. Complies with annual employee health requirements and organizational/departmental policies. Education and Experience High school diploma or equivalent required; Associate's Degree in Business, Health Administration, or a related field preferred. Minimum of three years of credentialing experience or equivalent experience in healthcare or health insurance preferred. Knowledge and Skills Working knowledge of federal, state, and local laws and NCQA standards applicable to credentialing and enrollment. Strong analytical, problem-solving, and organizational skills to enhance and streamline credentialing processes. Proficient in Microsoft Office Suite and standard office equipment. Excellent written and verbal communication skills. Strong interpersonal skills to build and maintain effective relationships with internal and external stakeholders. Working Conditions Primarily office-based environment. Physical Demands Requires physical ability and stamina to perform the essential functions of the position.

We are looking for an enthusiastic individual with solid experience in Customer Service to join our Exports team. We Offer Key Responsibilities Who we are looking for In this role, you will gain industry knowledge, international experience, better communication skills and techniques relevant to customer service. This will equip you with the competencies required for customer-facing roles, deepen your potential and career development as well as contribute to you team's and organisation's success. This is an opportunity for graduates with customer service experience to grow and develop in an enriching environment while bringing their best skills and talents to the forefront. * Build strong and lasting relationships with customers and provide second-to-none customer service. * Take full responsibilities and end-to-end ownership of customer shipments and issues. * Engage in constructive problem resolution and provide solutions. * Act and communicate proactively and keep customers informed of any issues or changes in their shipment. * Address root causes and seek continuous improvements - constantly look for ways to improve work processes. * Work independently and assist the team in realizing goals and standards - share knowledge and best practices. * Take responsibility for the execution of shipment lifecycle process including cross functional coordination. * Adhere to standardized processes and tasks without compromising customer experience. * Preferably a Post-Graduate with excellent communication skills. * 1-2 years' relevant customer serving experience. * Previous experience in shipping/ logistics is highly preferred. * An excellent team player. • Able to work under pressure. * Well organised, efficient and effective. * Strong interpersonal and communication skills. The ideal candidate will be a person who has strong business, market and customer understanding with a passion to delight the customer through service. Has the ability to handle complaints with a smile and is willing to build a long-term relationship with the customer. Is able to influence and persuade the customer and handle exception management. Has the ability to take ownership and work for early resolution and closure of customer issues. Works accurately with eye for detail and has empathy for the customer's situation. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Customer Service Description SUMMARY As a Customer Success Representative, you serve as a primary point of contact for KMC Controls' customers, ensuring satisfaction through proactive communication, order management, and problem resolution. This role supports the Customer Success, Technical Support, Training, Sales, Production, and Shipping departments by managing inquiries, coordinating with internal departments, and maintaining a positive, professional customer experience from order placement through post-sale support. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Manage customer orders from entry through fulfillment, ensuring accuracy and timely delivery. * Respond promptly to customer inquiries via phone, email, or CRM system. * Provide product information, pricing, and order status updates. * Collaborate with production, shipping, and technical support teams to resolve customer issues. * Document and track customer interactions in the company's CRM system. * Monitor account activity and identify opportunities for improved customer experience or process efficiency. * Support sales initiatives by assisting with quotes, returns, and product availability checks. * Maintain an up-to-date understanding of KMC Controls products, systems, and services. Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE * A High School diploma or GED along with a minimum of 2-years' experience in either a Customer Service or Account Management field. * Associate degree in Business Administration, Communications, or related field; or equivalent experience. * Minimum of 2 years of experience in customer service, inside sales, or account support-preferably in a manufacturing or technology environment. * Experience using ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems preferred. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and part aid prints. Ability to enter production using Epicor MES. Ability to effectively present information in one-on-one discussion with supervisor and Co-workers MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. REASONING ABILITY Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. COMPUTER SKILLS Proficient in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to type, write, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Full-Time/Part-Time Full-Time Position 2025 Customer Success Representative Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Engineering Co Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners. KMC is dedicated to: * Building automation solutions that are easy to purchase, install, and use * Providing open, secure, and scalable systems * Facilitating reductions of energy consumption and operating costs * Increasing occupant comfort and productivity Our Mission Innovative and intuitive solutions; responsive and supportive people. Our Vision KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees. Made in the USA KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.

The role is responsible for: * Supports the country Client Management teams on client requirements and orchestration across processes and services managed by Client Management * Own and drive execution of processes, working closely with country Client Management, other stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. * Supports the country Client Management and Business on the client portfolio to ensure strong client delivery execution * Ensure alignment amongst the Orchestration Client Management (OCM CoE) team, country Client Management and Business with regular engagement regarding business priorities, issues, and address any gaps * Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes Key Responsibilities Strategy Targeted Improvements * Act as a service partner, work together with Client Management, RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients * Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriat Automation and Streamlining * Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes * Adherence to changes in line with the Client Management and OCM CoE destination model and DOIs. Business * Ensure alignment amongst the Orchestration Client Management (OCM CoE) team, country Client Management and Business with regular engagement regarding business priorities, issues, and address any gaps * Provide quality support to Client Management and Relationship Managers (RM's) on all documentation related matters Processes * Supports the country Client Management teams on client requirements and orchestration across processes and services managed by Client Management (onboarding, credit fulfilment and monitoring, client due diligence, static data maintenance, offboarding and client support) for the portfolio supported * Proactively manage the day to day maintenance activities of the client accounts * Own and drive execution of processes, working closely with country Client Management, other stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. * Adhere to first-time-right principles * Provide insights and suggestions to improving processes, identifying opportunities to streamline and automate. Look at ways to promote standard work and best practices. * Undertake ad-hoc duties and when delegated by Line Manager and OCM CoE Head * Demonstrate strong knowledge of client needs for the assigned client portfolio * Build trust and strong account management support to country Client Management including but not limited to loan drawdowns, overseeing the resolution of client related complaints, issues and escalations * Engage and coordinate with internal stakeholders, for e.g. Legal & Compliance, Credit on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc * Obtain necessary approvals for T&C deviations on standard documentation from the relevant authoriser as necessary * Perform credit documentation activities for the deals * Identify processing risks or inefficiencies and implement appropriate and effective changes * Ensure document deficiencies are minimised and are rectified in a timely manner * Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations * Work closely with country Client Management, Product and Ops units to achieve suitable outcomes for clients * Ensure that all facilities are set up in accordance with client instructions * Support country Client Management and RM in client account activity reviews, ensuring transactional activities are aligned to the expected levels of activity for the client given their business profile * Manage flow maintenance activities as assigned to ensure portfolio quality. The activities include but not limited to * Annotation of Excess and Past Dues and highlighting issues to RM and CA * Review and monitoring of ASTAR reports * Document Deferral Waiver (DDW) requests, Temporary Excess Request (TER), and SIF for allocation of limits * Collaterals monitoring and doc deficiency reports review * Seek Early Alert Reporting (EAR) / CG12 waivers for overdue * Act as escalation point for Unsettled (FX) Past Due Trades reports & Failed trades reports, working closely with Operations where relevant * Support Loan Drawdown, Cash Managemen People & Talent * Provide effective orientation /guidance to new joiners on the bank's policies/procedures/processes to ensure their successful assimilation into the team and the bank * Develop and implement a personal learning plan with team manager, to attain necessary competencies * Successfully complete milestones as laid out in implemented personal learning plan Risk Management * Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit * Comply with applicable Money Laundering Prevention Procedures and report any suspicious activity to the operational risk team and Line Manager * Ensure a clear and uniform approach towards implementation of the global operating model for all Client Management related processes, and adherence to DOIs * Report any deviation (if any) to appropriate authorities and obtain proper dispensations * Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework. Governance * Ensure strong due diligence on document safekeeping and data confidentiality * Ensure correctness of documentation prior to any dispensation from the Bank * Ensure compliance with the internal policies and credit policies, external policies, regulatory and statutory requirements * Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls * Highlight significant issues/errors to team leader Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. * Lead the OCM CoE team to achieve the outcomes set out in the Bank's Conduct Principles: Financial Crime Compliance; The Right Environment Key stakeholders * Client Management teams * GBS Hub teams (across CDD, CRC, CLM Ops, Product teams) * Account Opening Teams * Front Office RMs * Product Partners * Process Owners * Conduct & Control * Legal * Credit & Risk teams * Operational Risk * CFCC Skills and Experience * Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on processes and deliver exceptional client service and experience * Ability to positively engage and build rapport with stakeholders * Strong writing and presenting skills in English * Problem solver; looks for solutions and finds ways to progress despite blockages * Strong drive to deliver * Has a clear understanding of the client needs and requirements * Ability to work independently without direct supervision and able to cope with pressures from tight deadlines * A team player with good interpersonal skills * Risk & AML certified as stipulated by Bank policy (role based) Role Specific Technical Competencies * Manage Conduct * Manage Risk * Manage People * Operational * Process Management * Data Conversion and Reporting * Business / Product Knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Main responsibilities of an Ace customer service associate. Have a general knowledge of the following: Paint Electrical Plumbing Lighting Power Tools Making Keys Replacing Screens DIY Projects • Give “Superior Guest Service” and hold your associates accountable to providing service at this same level. Requirements: May be asked to carry 50 lbs. for a length of 20 feet May need to be able to push 50 lbs. May need to be able to pull 50 lbs. Must be able to bend, squat, climb and lift objects overhead Must be able to tolerate temperature differentials Must be able to work nights, holidays and weekends Benefits: Benefits are offered to all Full-time employees. Full-time benefits include: Health, dental and vision insurance, Long and Short Term Disability, Individual and Family Life Insurance, Medical Bridge Insurance, Cancer Insurance, Paid Vacation and Paid Holidays, Retirement benefits through our Employee Stock Ownership Plan, Flexibile Scheduling, and Advancement Opportunities. Benefits Flexible schedule Health insurance Dental insurance Vision insurance Life insurance Disability insurance Referral program Paid training Other

CMA Ships, a subsidiary of the CMA CGM Group, covers all facets of the maritime business: from the fleet management of the vessels to that of the crew members. CMA Ships is also a team of experts responsible for implementing innovative solutions and making CMA CGM vessels more energy efficient. Job Title: Shipping & Logistics Operations Executive Location: Mumbai, India Employment Type: Full-Time Department: Supply Chain / Logistics / Customer Service Job Summary We are looking for a proactive and detail-oriented Shipping & Logistics Operations Executive to manage end-to-end logistics, shipping coordination, and customer service support. The ideal candidate will ensure smooth movement of goods, timely communication with clients, and efficient resolution of operational issues. This role requires flexibility to work in rotational shifts, including night shifts, to support 24/7 business operations. Key Responsibilities Shipping & Logistics Operations * Coordinate domestic and international shipments with carriers and freight forwarders * Monitor dispatch schedules, track shipments, and ensure timely delivery * Handle documentation including invoices, packing lists, and shipping labels * Liaise with Come along on CMA CGM's adventure

As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products. **Job Summary:** This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies. **Responsibilities:** + Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals. + Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization. + Provide expert guidance on training best practices, change management, and implementation strategies. + Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training. + Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams). + Ensure training content meets the specific needs and supports the solution workflows within the hospital. + Oversee the training process from initial planning through department-level kickoff. + Ensure smooth handoff to Customer Success teams with clear documentation and transition plans. + Monitor training effectiveness and provide post-professional training services as needed. + Travel to customer sites (hospitals and healthcare systems). **Qualifications:** + Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development. + Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred. + 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred. + Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred. + Strong understanding of adult learning principles and instructional design. + Proficiency in virtual training tools and Learning Management Systems (LMS). + Excellent facilitation, presentation, and communication skills. + Ability to manage multiple projects and stakeholders simultaneously. + Familiarity with healthcare operations, compliance, and clinical workflows. + Strategic thinker with a consultative approach. + Strong interpersonal and relationship-building skills. + Adaptable, proactive, and solution-oriented. + Comfortable working in fast-paced, dynamic environments. + Ability to travel 75% to customer sites (hospitals and healthcare systems) + Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview. **Anticipated salary range:** $67,500 - $105,930 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work! What we offer: Lets look at what Dogtopia does for you. Its always bring your dog to work day! Education in basic dog obedience and training Fun, dynamic team culture Career progression based on performance Additional certification programs available Competitive wages with flexibility in scheduling Learn key skills related to customer service, teamwork, or even sales Benefits for Full-Time team members Now that we have the fun out of the way, lets get into the what you can offer us. Day to Day Duties Selling daycare enrollments Leading tours of our facility Booking Meet & Greet appointments on the phone Making phone calls to leads Following-up with Pet Parents and Dogs via phone and text Posting to Instagram and Facebook Using computer software including MS Office, iOS and more Multi-tasking--delivering customer service while balancing needs of Canine Coaches in playrooms Cleaning Managing a POS system Greeting EVERYONE that walks into Dogtopia! Understanding Dogtopias Noble Cause Understanding our Dogtopia-isms The Rules by which we, as DOGTOPIANS live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like Its the Most Exciting Day Ever! Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopias safety and cleaning standards. Inventory management of office supplies. Communicates behavior modification plans to pet parents and any behavior challenges. Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all times. A self-starting individual with VERY STRONG organizational skills Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customer service standards. Answering Phones, emails and questions from Pet Parents Strive for high customer review ratings! ENJOY your team! GROW your team! And PLAY to your fullest potential As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: ******************************************* Qualifications: Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills, along with customer tolerant Ability to make/take phone calls while still assisting lobby Must be comfortable with upselling Job Type: Part-time Benefits: Employee discount Flexible schedule Work Location: In person #PM25 Compensation details: 14-14 Hourly Wage PI64ae333f9832-31181-38915814