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Customer service specialist jobs in Iowa City, IA - 246 jobs

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  • Customer Service Enrollment Specialist - In Office

    Ke Enterprise

    Customer service specialist job in Hiawatha, IA

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 1d ago
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  • Customer Support Representative

    Culligan 83Ia

    Customer service specialist job in Coralville, IA

    Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Summary: This CSR/Administrative Assistant will be responsible for greeting customers, answering phone calls, processing sales receipts from the sales team, help load and unload Culligan products into the vehicles or clients, keeping the office tidy, and ensuring customer service delivery. General Job Duties: All employees are responsible for a basic knowledge of the employee handbook, along with the mission and vision of the Organization, and must conduct themselves with behavior that supports these values. All employees are responsible for making the most of their working time and reach maximum potential by being on time for appointments, checking voicemails/emails as appropriate and completing deadlines in a timely manner. All full time employees are required to work at least 40 hours a week. All employees are expected to escalate issues as necessary. All employees must conduct themselves in a respectful and professional manner as outlined in the Vetters Inc. Culligan Employee Handbook, code of ethics, and code of conduct. All employees will specifically be trained on their job duties, however; other mandatory trainings may be deemed appropriate by management for one or all members of the team. All employees must occasionally collaborate with the leadership team to create, revise, and maintain accurate job descriptions. Demonstrate professionalism, courtesy, and tactfulness in all interactions with customers, employees, and vendors. Essential Job Functions: Assist in customer service and answer the phone in a manner that correlates with Vetters Inc. Culligans mission statement and values. Maintain financial accounts by taking payments and/or processing customer adjustments when necessary. Following Company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department. Handling the service the drive-up window and/or walk-ins, load and unload Culligan supplies, when necessary. Account collection activities, which includes following procedures for reminding customers about past-due accounts. Maintain customer files. Process all incoming payments from customers or venders (AR) for the appropriate branch. Escalate any payroll, AR, or AP discrepancies to the direct supervisor of any position for it to be addressed. Enter all sales leads, service order, and installations in to computer system. Take an active hand in training and aiding others in the Vetters Inc. Culligan team. Assist the customer service team (service and sales) in scheduling appointments as potential customers call-in. Track all inventory of the appropriate branch. Follow regulatory reporting procedures, which includes customer and month-end reports. Work with consumer AP departments to bring accounts into current standing. Other duties as assigned. Cross Training Requirements: This position is responsible for cross training with the Vetters Inc. Culligan teammates and other administration staff to the point of covering all basic responsibilities in the case of an extended absence. Position Requirements: The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire will not be considered for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All positions are required to attend company-wide or position-specific trainings and stay abreast of water treatment industry. Position Requirement: Capable of working effectively independently and in a team environment Self-motivated, goal and detail oriented Flexible and adaptable to changing work environment Ability to prioritize multiple tasks and manage time efficiently Basic proficiency with financial duties pertaining to business operations, including managing budgets and accounts receivable (AR) Proficiency in Microsoft Office programs, particularly in Excel Reasoning Ability Requirements: Basic-level, reasoning abilities are necessary to understand and follow basic instruction from supervisory positions either by writing or verbally. Physical Requirements: Occasional lifting up to 50 lbs. may be necessary from time to time. Must be able to sit for long periods of time (up to 8 hours a day).
    $34k-43k yearly est. 9d ago
  • Care Coordinator

    Global Dynamics

    Customer service specialist job in Iowa City, IA

    Company Purpose: Global Dynamics LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) specializing in providing Healthcare Clinical and Support Services, Administrative, and Training Support for the Federal Government. Global Dynamics, LLC is a leader in the personnel support services industry, setting a new standard in career placement and flexible staffing. We are committed to excellence in service delivery and to supporting mission readiness across federal agencies. Job Summary: The Care Coordinator supports the mission of enhancing medical readiness for Service Members by providing comprehensive administrative, data entry, and logistical support to Non-Clinical Nurse Case Managers. The Care Coordinator plays a critical role in preparing for and executing Periodic Health Assessment (PHA) and Soldier Readiness Processing (SRP) events, maintaining accurate medical records, coordinating appointments, and tracking readiness metrics. Key Responsibilities: Administrative & Readiness Support Provide medical and dental administrative support as required by Non-Clinical Nurse Case Managers and per MED DET SOP for PHA and SRP events. Obtain Service Members' signatures on Release of Information (ROI) forms. Assist in resolving scheduling conflicts for Service Members needing medical or dental care. Systems & Data Entry Accurately perform data entry in the following systems: MEDPROS MODS MEDCHART e-Case e-Profile Provide telephone support including contacting physician or dental offices to obtain required information. Documentation & Recordkeeping Track Service Member medical readiness and perform tasks or reports as assigned by Case Managers or outlined in SOPs. Prepare for PHA/SRP medical events by assembling mobilization medical records and appointment cover sheets for scheduled individuals. Scan and digitally upload all medical documentation into MEDCHART's Health Readiness Reporting (HRR) module, IAW AR 40-66 and State Surgeon's Office indexing guidance. Add all medical documentation to the Soldier Treatment Record (STR) in paper form, in compliance with AR 40-66, HIPAA, and PII requirements. Validate digital medical record files for discharged Service Members IAW regulatory guidance. Qualifications Qualifications: High school diploma or equivalent required; associate degree preferred. Previous experience in a military, healthcare, or administrative support environment is highly desirable. Proficiency in Microsoft Office and experience with military medical systems preferred (MEDPROS, MEDCHART, etc.). Strong attention to detail and ability to manage multiple priorities. Excellent communication and interpersonal skills. High level of professionalism and discretion with confidential information. Work Environment & Conditions: Office-based environment with responsibilities during PHA/SRP events which may require on-site support. Collaborative team setting with interaction across administrative, medical, and military personnel. Adherence to timelines and accuracy of recordkeeping is critical. Equal Opportunity Employer: Global Dynamics LLC is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.
    $34k-46k yearly est. 11d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer service specialist job in Iowa City, IA

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Iowa City area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $34k-46k yearly est. 60d+ ago
  • Customer Relations Professional

    Radiant Health 3.9company rating

    Customer service specialist job in Marion, IA

    Are you someone who lights up a room with your warmth and professionalism? Do you thrive in an environment where every interaction is an opportunity to make someone's day brighter? If so, Radiant Health is calling your name! We're seeking a Customer Relations Professional to be the welcoming face and voice of our organization. In this pivotal role, you'll set the tone for our clients' experience, ensuring each person feels valued and supported from the moment they walk through our doors-or pick up the phone. What You'll Do: Be the Heart of Radiant Health: Manage our reception area with poise and positivity, creating an environment that reflects our commitment to exceptional care. Make Every Connection Count: Answer a multi-line phone system with efficiency and empathy, ensuring each caller feels heard and supported. Keep the Flow Radiant: Schedule appointments seamlessly and direct visitors to the right team members with ease. Be a Trusted Financial Liaison: Process client payments, research account statuses, and assist with payment arrangements-because clarity and support make a world of difference. Apply today and become the radiant spark that keeps our team-and our clients-glowing! Qualifications High school diploma or equivalent Previous experience in customer service or a related field preferred. Exceptional multitasking skills to manage a variety of responsibilities A passion for creating meaningful connections with clients and colleagues.
    $28k-35k yearly est. 11d ago
  • AT&T Customer Service Representative

    Clarity Enterprises Inc. 4.5company rating

    Customer service specialist job in Cedar Rapids, IA

    Job Description Customer Service Representative - Paid Training! Clarity Enterprises Inc. -Cedar Rapids, IA $800 - $1,500 a week We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an entry-level opening with training provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you!Informing the customer/community about the newest tech products and services. No matter your background, our training program can put you ahead of the curve. Thanks to our stellar management team, we have seen unprecedented growth over the past year. We are ready to expand our TEAM! Benefits:Earning potential $800 - $1,500 weekly! Positive & Energetic Work EnvironmentUnlimited Growth PotentialContinuous paid training Stability and SecurityPaid travel opportunities. Requirements: High School Diploma / Advanced College Course work is (preferred) Previous customer service, retail, sales, or hospitality work experience.1 year of sales back group(preferred ) Great listening and communication skills to build customer rapport. Must be able to use computer and tablet technology. Attributes that each candidate must possess: Above-average people skills Winning attitude. Ability to learn new professional and business skills.Great work ethic and ambition. Previous Leadership experience preferred but not required. Apply today! We are excited for you to start your sales career!
    $800-1.5k weekly 24d ago
  • Admin Services Specialist - VPMA

    Uiowa

    Customer service specialist job in Iowa City, IA

    The Administrative Support Specialist provides executive-level administrative support within the Vice President of Medical Administration's office at UI Health Care. The role manages complex administrative, financial, strategic planning, and communication management issues, proactively works independently on projects, manages multiple projects with competing deadlines, and uses dynamic problem-solving to proactively plan and anticipate the needs of the executive to advance the goals of the organization. The role requires independent judgment, a high level of discretion, integrity, confidentiality, and professionalism. The Administrative Services Specialist works as a member of the administrative team, providing primary support to a designated executive and cross-coverage and back-up support to executives within the VPMA office. The successful candidate will demonstrate excellent interpersonal skills and the ability to interact daily with a variety of internal and external stakeholders while facilitating a positive atmosphere. The selected individual will exercise independent judgment in obtaining and providing information pertaining to institutional operations, recognizing the need for discretion and a high level of confidentiality and professionalism. Position Responsibilities: Executive Support and Management Provide proactive administrative support and work closely with designative executive leader, anticipating needs, and assisting in preparation accordingly. Manage high volume of competing administrative tasks that require an understanding of urgency/prioritization to complete and identify situations to be escalated to leadership. Filter and attend to day-to-day functions to support executive focus on high-level leadership and strategy functions. Represent the executive leader in managing and scheduling high-level meetings, developing agendas and related materials, producing meeting minutes, and distribution lists. Employ sophisticated organizational diplomacy techniques to navigate and manage competing priorities and projects from organizational leaders. Provide extensive calendar support demanding prioritization of multiple calendars. Necessitates effective communication with various stakeholders throughout the organization and external partners. Manage high-level executive events and candidate visits. Assist in the management of administration conference rooms. Coordinate travel, develop itineraries, and manage all logistics. Operational Support and Management Serve as a member of the VPMA Executive Support Team, provide primary support to an assigned executive, and cross-coverage and backup support during sick leave/vacation absences. Coordinate schedules, including prioritizing appointments, contacts, and other administrative responsibilities. Exercise judgment in determining meeting needs. Serve as liaison between the VPMA office and other stakeholders, including UI Health Care faculty, staff, and administrators; colleagues in the UI Center for Advancement; external partners/vendors, university administration, and the public. Arrange meetings, forums, and other events. Prepare agendas and materials and provide administrative support during selected meetings. Perform other duties as assigned. Human Resources (HR) Regularly review and make recommendations for revising and/or further developing office policies and procedures. Initiate and monitor electronic Workflow transactions in Employee Self Service system. Oversee cross-training & development of back-up support. Financial Responsibility Coordinate travel, including flight arrangements, hotel reservations, car rental, and meeting registrations. Prepare requests for travel and itineraries. Correspond with meeting organizers regarding presentations, audiovisual needs, and related matters. Prepare travel expense vouchers upon return. Track, reconcile, and process procurement card vouchers and expenditures. Monitor budget performance; tabulate, track, and report on account expenditures; and identify irregularities and recommend corrective action. Prepare, pay, and reconcile invoices and other budgetary matters as assigned. Initiate purchasing requests for supplies and equipment. Monitor accounts/expenditures; reconcile statements. Strategic Planning May assist in the coordination/preparation of strategic plans. Communication, Information, and Data Management Handle phone calls, greet and direct faculty, staff, and other visitors. Answer multi-line telephone; handle or refer calls to the appropriate individual or area. Draft and edit correspondence, complex presentations, and sensitive correspondence on behalf of executive leadership using a high degree of confidentiality. Manages replies to correspondence on behalf of the executive. Provide correspondence about proposed contract edits and load into system for review and processing. Ensure accurate filing and tracking of all documentation, including memos, correspondence, presentations, and reports. Proofread and edit correspondence, drafts, presentations, reports, and other documents for grammar, formatting, and accuracy. Ensure final versions of correspondence, presentations, reports, and other documents are maintained electronically as appropriate. Identify discussion topics and prepare executive for meetings and conferences. Compile, format, and create visual representation of data through excel, including use of formulas and PivotTables. May assist with HCIS access requests, maintenance requests, and telecommunication requests. Always maintain confidentiality. Open, sort, and prioritize mail. Handle confidential materials with discretion. Create and maintain departmental informational and communication materials, including mass mailings (paper and e-mail). Maintain effective working relationships with faculty, staff, students, and the public. Exercise discretion in obtaining and providing factual and confidential information related to UI Health Care and institutional operations. Required Qualifications: A Bachelor's degree or an equivalent combination of education and experience is required. 2 years of related administrative experience is required. Ability to manage complex and detailed calendars, schedule meetings, and respond to urgent requests both internally and externally. Strong interpersonal and partnership skills. Ability to understand and navigate complex professional relationships, respond to challenging people and circumstances, and react with situational appropriateness. Ability to draft and edit correspondence, speeches, and presentations representative of the leader's tone and voice. Demonstrated ability to work independently to complete multiple projects on time and with a high degree of accuracy. Superior organizational and prioritization skills. Proficiency in Microsoft Office software applications, including Word, Outlook, PowerPoint, Excel, and Teams. Excellent written, verbal, and interpersonal communication skills. Ability to work effectively with a team and all levels of leadership. Willingness to assume new responsibilities. Excellent customer service, public contact, and written and verbal communication skills. A demonstrated ability to multi-task and meet deadlines. Demonstrated experience working effectively in a welcoming and respectful workplace environment. Desired Qualifications: Education, training, experience in business administration and functions is highly desired. Experience coordinating travel and reconciling associated expenses Knowledge and understanding of financial accounting systems specific to UI Health Care. Knowledge of University of Iowa and UI Health Care policies, procedures and regulations Knowledge of University of Iowa procurement and travel policies and procedures Experience working in an academic medical center or other complex organization. Ability to analyze and visually present data. Two or more years of demonstrated experience working with confidential projects using discretion and independent judgment is highly desirable. Application Process: To be considered, applicants must upload a cover letter and resume (under the submission of relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 7 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Sharon Walther at ************************. This position is not eligible for University sponsorship for employment authorization now or in the future. Additional Information Compensation Contact Information
    $31k-49k yearly est. Easy Apply 24d ago
  • Part Time Customer Service Associate

    The Hertz Corporation 4.3company rating

    Customer service specialist job in Cedar Rapids, IA

    The **Part Time Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. **Wage** : $17.25/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills **Apply** today and shift your **career** into drive for **tomorrow!** **Benefits and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $17.3 hourly 60d+ ago
  • Customer Service Specialist

    Auxiant 3.1company rating

    Customer service specialist job in Cedar Rapids, IA

    ************************ Auxiant's Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as a Customer Service Representative in our Cedar Rapids, IA office. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package. Job Summary: Handle incoming and outgoing phone calls from providers and members. Handle incoming live chats via the website from providers and members. Respond to emails via Auxiant secure email from providers. Essential Functions: Answer provider phone, live chat, and secure email questions regarding claim status and benefits Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential Functions: Other duties as assigned or appropriate Education/Qualifications: Excellent phone skills/etiquette Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key Qiclink experience Previous call center experience preferred Excellent verbal and written communication skills Proven experience in a professional office environment Proven customer service experience required Medical insurance background preferred High school diploma or equivalent and 1-2 years related experience. *Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more
    $30k-37k yearly est. 8d ago
  • Customer Care Expert

    Wix 4.3company rating

    Customer service specialist job in Cedar Rapids, IA

    As a Customer Care Expert at Wix, you'll be the trusted guide for our users, helping them achieve their goals and resolve issues while growing online. You'll provide high-quality support using a mix of product knowledge, problem-solving, and AI-powered tools across phone, chat, and email. In your day-to-day, you will: Work within a highly organized environment, following a clear daily schedule to ensure consistent and timely support for our users. Manage a high volume of contacts across multiple channels like emails, chat and phone. De-escalate and resolve complex or sensitive situations with empathy and clear communication. Document user interactions accurately and thoroughly in designated systems in real time for tracking and follow-up purposes; navigate multiple software tools simultaneously while engaging with customers. Build strong relationships with users and uncover their true needs. Introduce Wix users to our different tools, services and products they can benefit from, and help onboard them where appropriate. Collaborate with peers and product teams, sharing user feedback and following established escalation paths Collaborate live with peers and cross‑functional teams to surface user feedback and follow established escalation paths. Work with other departments and product teams, and advocate our users' needs to impact product roadmaps. Analyze user behavior and relevance to determine their effect on user satisfaction. Stay current on Wix products, features and services by learning, retaining, and communicating new features and improvements as they are released. *** This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids 2-3 days a week depending on the shift. Available Shifts: Tue-Sat, 10am - 7pm Tue-Sat, 1pm - 10pm Training Shift: Mon-Fri, 8am - 5pm *These shifts will commence at the end of the training period. During the training period, you will be required to work onsite every day. Please note that we have a limited number of open positions per shift, you can add your preferred shift during the application process, however, it is not guaranteed until the time of offer.* Qualifications A customer service professional with at least 2 years of experience working in a client-facing role. You have a strong emotional intelligence and the ability to navigate complex customer needs with empathy and professionalism. You find meaning and pleasure in helping others succeed and are curious to know what really drives users. You have strong critical thinking skills and ability to maintain focus and productivity during extended periods. You can maintain composure and exercise sound judgment under routine work pressures. You hold yourself to high-performance standards, and work to improve constantly and are confident about taking responsibility and ownership. You're passionate about new technologies like AI and always eager to learn more. You thrive in a fast-paced, dynamic environment with the ability to handle multiple user interactions (back-to-back, if needed also simultaneously) and look at change as an opportunity to grow. You realize there is more than one career ladder, and you have the drive to find your own career path recognizing your strengths and interests. Bonus points if you have experience in tech, SaaS, or internet companies. Additional Information You'll be part of the Customer Care Guild, a team of experts dedicated to helping Wix users succeed. By providing support across various channels, our team ensures users have the tools and guidance they need to make the most of Wix's products. We thrive on collaboration, feedback, and a shared passion for helping users achieve their goals.
    $37k-45k yearly est. 50d ago
  • PT Care Coordinator

    Unity Point St. Luke's Living Center West

    Customer service specialist job in Cedar Rapids, IA

    Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you! St. Luke's Living Center West (LCW) is looking for an experienced Care Coordinator. LCW is located near downtown Cedar Rapids, Iowa. A skilled nursing facility with long lasting connections within the community of Cedar Rapids and surrounding areas. You will get to work with a great team of Nurses and training is provided! Essential Functions: Follow established standards, policies and procedures. Complete Baseline Care Plans upon admission Conduct bedside Admission Assessments Audit skilled charts Gather information for Medicare meeting Complete Discharge Assessments We would love to talk with you about being a part of our WINNING HEALTHCARE TEAM! Apply today! Benefits included are: Good Work/Life Balance · Pay for Experience. · We provide a FREE Employee Meal Program · Opportunities for Growth within our Company. · Tuition Reimbursement Program · 401(k) · 401(k) matching · Dental insurance · Disability insurance · Health insurance · Life insurance · Paid time off · Vision insurance
    $34k-46k yearly est. 60d+ ago
  • Licensed Insurance Customer Service

    Doug Valentine State Farm Agency

    Customer service specialist job in Cedar Rapids, IA

    Job Description ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role: 1. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position. RESPONSIBILITIES: Answer customer inquiries and provide policy information Assist clients with policy changes and updates Process insurance claims and follow up with clients Maintain accurate records of customer interactions QUALIFICATIONS: Property and Casualty license (required) Life and Health license (must be able to obtain) Strong communication and interpersonal skills Detail-oriented and able to multitask Previous customer service experience preferred BENEFITS: Competitive Salary Bonus based on performance Paid Time Off (personal/sick days and vacation) Parental Leave Health Insurance Dental Insurance 401(k) with Employer Matching Opportunity for advancement If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $32k-44k yearly est. 12d ago
  • Sales Support Specialist

    Sinclair Tractor 4.6company rating

    Customer service specialist job in Sigourney, IA

    Department: Sales Type of Employment: Full-Time Reports To: Corporate Sales Manager Wage Type: Salary Job Purpose: The purpose of this position is to support Sinclair Tractor Wholegoods performance by delivering centralized sales and pricing support through the Support Center. This role serves as a subject matter expert on John Deere wholegoods, pricing, and programs, ensuring consistency, accuracy, and compliance with Sinclair standards. Provide centralized wholegoods sales support through the Sinclair Tractor Support Center, serving internal sales teams and customers via phone, email, and digital channels Build, manage, and deliver accurate equipment quotes, including configurations, pricing, financing options, incentives, and manufacturer programs Ensure pricing and quoting align with program guidelines, dealership policies, and margin objectives Act as a subject matter expert on wholegoods equipment, applications, and configurations across agricultural, turf, and application equipment lines Support field sales representatives by assisting with deal structuring, equipment selection, and competitive positioning Oversee used and new wholegoods inventory performance, including monitoring turns, aging, availability, and margin metrics Analyze inventory and sales data to identify trends, risks, and opportunities; provide insights and recommendations to leadership Participate in AI foundation and digital enablement initiatives focused on improving quoting accuracy, inventory visibility, and analytical capabilities Collaborate with corporate leadership, sales management, finance, and operations teams to support enterprise-level sales strategies Deliver a high level of customer service over the Support Center, ensuring timely responses, issue resolution, and professional communication Maintain working knowledge of John Deere systems, tools, and reporting platforms to support quoting, pricing, and inventory management Stay current on John Deere programs, market conditions, and competitive activity to support informed sales and pricing decisions Qualifications: Experience, Education, Skills and Knowledge: Five or more years of successful sales experience in agricultural equipment, or hands-on experience working with related equipment, strongly preferred Strong knowledge of agricultural, application, and turf equipment, as well as farming and operational practices John Deere knowledge is strongly preferred but not required Background or experience with corn, soy, and hay operations preferred Proficient in standard desktop applications, including Microsoft Office and internet-based tools Excellent customer relationship, communication, and presentation skills, both written and verbal High School diploma or GED required Bachelor's degree in business, agriculture, or a related field preferred Comfortable utilizing AI tools to support productivity and decision-making Working Conditions & Requirements: Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers/vendors. Should be comfortable remaining in a stationary position for several hours of the day Remote or office working environment Occasionally may need to travel in person vehicle This is not an all-inclusive list of job-related responsibilities, skills, or working conditions. Management reserves the right to revise the job or require different tasks be performed as assigned. Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits discrimination and harassment of any type without regard to any protected classes. This job description is not an employment contract, and the employment relationship remains "at will." Sinclair Tractor will reasonably accommodate the known disabilities of qualified disabled individuals.
    $42k-65k yearly est. 5d ago
  • Reservation Agent

    Stwhj

    Customer service specialist job in Cedar Rapids, IA

    We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification
    $24k-30k yearly est. 60d+ ago
  • Customer Support Representative

    Culligan 83Ia

    Customer service specialist job in Coralville, IA

    Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Summary: This CSR/Administrative Assistant will be responsible for greeting customers, answering phone calls, processing sales receipts from the sales team, help load and unload Culligan products into the vehicles or clients, keeping the office tidy, and ensuring customer service delivery. General Job Duties: All employees are responsible for a basic knowledge of the employee handbook, along with the mission and vision of the Organization, and must conduct themselves with behavior that supports these values. All employees are responsible for making the most of their working time and reach maximum potential by being on time for appointments, checking voicemails/emails as appropriate and completing deadlines in a timely manner. All full time employees are required to work at least 40 hours a week. All employees are expected to escalate issues as necessary. All employees must conduct themselves in a respectful and professional manner as outlined in the Vetter's Inc. Culligan Employee Handbook, code of ethics, and code of conduct. All employees will specifically be trained on their job duties, however; other mandatory trainings may be deemed appropriate by management for one or all members of the team. All employees must occasionally collaborate with the leadership team to create, revise, and maintain accurate job descriptions. Demonstrate professionalism, courtesy, and tactfulness in all interactions with customers, employees, and vendors. Essential Job Functions: Assist in customer service and answer the phone in a manner that correlates with Vetter's Inc. Culligan's mission statement and values. Maintain financial accounts by taking payments and/or processing customer adjustments when necessary. Following Company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department. Handling the service the drive-up window and/or walk-ins, load and unload Culligan supplies, when necessary. Account collection activities, which includes following procedures for reminding customers about past-due accounts. Maintain customer files. Process all incoming payments from customers or venders (AR) for the appropriate branch. Escalate any payroll, AR, or AP discrepancies to the direct supervisor of any position for it to be addressed. Enter all sales leads, service order, and installations in to computer system. Take an active hand in training and aiding others in the Vetter's Inc. Culligan team. Assist the customer service team (service and sales) in scheduling appointments as potential customers call-in. Track all inventory of the appropriate branch. Follow regulatory reporting procedures, which includes customer and month-end reports. Work with consumer AP departments to bring accounts into current standing. Other duties as assigned. Cross Training Requirements: This position is responsible for cross training with the Vetter's Inc. Culligan teammates and other administration staff to the point of covering all basic responsibilities in the case of an extended absence. Position Requirements: The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire will not be considered for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All positions are required to attend company-wide or position-specific trainings and stay abreast of water treatment industry. Position Requirement: Capable of working effectively independently and in a team environment Self-motivated, goal and detail oriented Flexible and adaptable to changing work environment Ability to prioritize multiple tasks and manage time efficiently Basic proficiency with financial duties pertaining to business operations, including managing budgets and accounts receivable (AR) Proficiency in Microsoft Office programs, particularly in Excel Reasoning Ability Requirements: Basic-level, reasoning abilities are necessary to understand and follow basic instruction from supervisory positions either by writing or verbally. Physical Requirements: Occasional lifting up to 50 lbs. may be necessary from time to time. Must be able to sit for long periods of time (up to 8 hours a day). Compensation: $16.00 - $18.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $16-18 hourly Auto-Apply 60d+ ago
  • Admin Services Specialist - Iowa Neuropathology Resource Laboratory

    Uiowa

    Customer service specialist job in Iowa City, IA

    The Department of Pathology is seeking an Administrative Services Specialist to perform administrative and fiscal responsibilities requiring discretion and independent judgment. Coordinate the administrative, operational and fiscal responsibilities for multiple areas and budgets within the INRL. Includes the oversight and appropriateness of expenditures, assistance with complex reports, develop statistical reports for benchmarking. Duties involve the use of personal computers, lab information systems, a variety of software and conventional office equipment. This position is 100% time. Duties to include: · Coordinates departmental support activities, including the appropriateness of expenditures, service contracts, extension requirements and changes in policies and procedures for the Iowa Neuropathology Resource Lab. · Assists in laboratory budget preparation and control. · Develop and maintain a variety of databases and utilize many software programs. · Responsible for records management activities of the section. · Evaluates and initiate requests for services, supplies, equipment, maintenance and renovation. For a full job description, please send an e-mail to the contact listed below. The Department of Pathology is part of UI Health Care, a comprehensive health sciences center that serves Iowa and the region, as well as patients referred from the United States and overseas. The Clinical Laboratories are well recognized for providing outstanding and comprehensive care to the patients we serve. The breadth and depth of services provided are amongst the best in the country. The educational programs that the department participates in includes medical students, clinical laboratory scientists as well as biomedical scientists. To learn more: ********************************************* Required Qualifications: · Bachelor's degree in business administration or related field or an equivalent combination of related education and experience is required. · Six months to one-year administrative experience, including accounting, is required. · Excellent written and verbal communication skills are required. · Must be proficient in computer software applications. Desirable Qualifications: · Prefer experience with UIBioshare or similar lab software. · Prefer experience in a health care or clinical environment. · Some knowledge of University policies, procedures, and regulations is desirable. · Experience with QuickBooks. Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: · Resume · Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. This position is not eligible for University sponsorship for employment authorization. For additional questions, please contact Brenda Carey via email at **********************. Applicant Resource Center - Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Monday 10:00 a.m. - 4:00 p.m. Tuesday 10:00 a.m. - 4:00 p.m. Wednesday 10:00 a.m. - 4:00 p.m. Thursday 10:00 a.m. - 4:00 p.m. Friday 10:00 a.m. - 4:00 p.m. Or by appointment Contact **************************************** to schedule an appointment or just stop by. Visit the website for more information: Application Resource Center | University of Iowa Health Care Additional Information Compensation Contact Information
    $31k-49k yearly est. Easy Apply 12d ago
  • Customer Service Associate

    The Hertz Corporation 4.3company rating

    Customer service specialist job in Cedar Rapids, IA

    The **Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. **Wage** : $16.25/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills **Apply** today and shift your **career** into drive for **tomorrow!** **Benefits and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $16.3 hourly 9d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer service specialist job in Cedar Rapids, IA

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Cedar Rapids area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $34k-46k yearly est. 60d+ ago
  • Customer Service & Sales Representative -Weekly Pay!

    Clarity Enterprises 4.5company rating

    Customer service specialist job in Marion, IA

    As a Customer Service & Sales Representative, you will receive extensive classroom training, virtual support, and one-on-one mentorship to become fully equipped as an expert in the industry and our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and caring personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities. What you'll be doing As a Customer Service & Sales Representative: Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution Keep records of customer interactions and process customer accounts Follow communication procedures, guidelines, and policies Take the extra mile to engage the customer What you bring to the table: Six months of previous work experience in customer service, sales, marketing, management, or hospitality Excellent verbal and written communication skills Always maintain a positive and professional demeanor. High School Diploma What we'll bring? During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: Flexible and virtual work options (if applicable) A work environment built on teamwork, flexibility, and respect Professional growth and development programs to help advance your career Ability to learn quickly A positive, professional attitude Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills Enthusiastic, passionate, and friendly personality We look for driven, hard-working, and goal-oriented professionals. Furthermore, we want individuals who have the ability to work in a competitive team environment. We provide full training for our new employees, including training in sales, customer service, public speaking, management, and coaching. Moreover, we work to help you develop your personal leadership skills. When you succeed, we succeed! Sound like the place you want to be? Apply to join our team today!
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Clinic Services Specialist - OBGYN Davenport

    Uiowa

    Customer service specialist job in Iowa City, IA

    The University of Iowa Department of Obstetrics and Gynecology is seeking a Clinic Services Specialist for our Davenport clinic. The Clinic Services Specialist schedules patient appointments/inquiries for the department for multiple sub clinics and ensures that patients are scheduled to the right department based on their urgency. Ensures the correct visit types, provider, date, length of visit, and time are utilized. Schedules into the appropriate timeframe that is in line with what is requested for the plan of care based on the urgency and desired appointment date. Ensures the right appointment prerequisites are completed and obtained. Observe and recommend quality improvements relating to improved patient access. Monitor reports for evaluation of training opportunity and growth. Coordinates all necessary preparatory tests and obtains records to maximize the efficiency of the visit. Informs patient of their visit specific preparatory instructions and ensures notification about their upcoming appointments via their communication method of choice. Follows the appropriate workflows to confirm the patient is financially secured for their visit. Schedule patient referrals, ensuring the patients previous records are scanned into the chart. Monitoring various work queues and scheduling patients accordingly. Verify patients' insurance upon check-in. Taking patient payments in the form of co-pays or prepayment for upcoming services. The Clinic Services Specialist anticipates the needs of the patient and serves as a patient advocate. The scheduler will assist, and problem solve any scheduling issues that arise. The scheduler uses independent judgement in determining how to assist patient requests outside of the scope of scheduling. Upholds the departments best practices, quality, and professionalism standards and policies. Serves as a mentor, coach, role model, and service excellence ambassador for staff, co-workers, patients, and visitors. May complete special projects for the department. They may attend clinic or department meetings to serve as a scheduling content expert. May perform other duties as assigned. Position Responsibilities Answer incoming calls Schedule, cancel, and reschedule patient appointments through negotiations with the patient Coordinate patient appointments with other clinics Confirms demographics, insurance, MSP, and caregiver information and makes changes as needed. Triage process - works with nursing and provider to coordinate same day urgent/emergent appts Identify self-pay patients and works with financial counseling to secure payments prior to appointments. Answers questions about clinic procedures according to department instructions. Schedules outpatient appointments on a daily basis. Schedules appointments for patients who call based on physician's availability, patient's needs, and current schedules. Schedules appointments from outside referring physicians based on physician availability and schedule. Coordinate appointments and set up referrals/consults to other departments. Negotiate schedule changes with providers and communicates changes with staff/supervisors. Serve as a patient advocate Route calls to the appropriate area if they are not within the scope of scheduling Work the Epic work queues Work the Epic in-baskets which could include: staff messages, orders, patient reminders, patient scheduling, CRMs, patient advice requests, etc. Work rescheduled lists/bump lists and recalls Coordinate provider schedules (Master schedules, daily templates and clinic closures) for clinics as assigned May perform other duties as assigned Required Qualifications A Bachelor's degree or equivalent combination of education and experience 6 months - 1 year administrative experience Patient centered and a patient advocate Proficiency in computer spreadsheet and database applications Excellent written and verbal communication skills Excellent organization skills Job related experience with and/or commitment to customer service excellence Desired Qualifications Minimum of 1 year of experience initiating, managing, and training staff Ability to troubleshoot and adapt independently Experience with the EPIC system Experience scheduling in an outpatient clinic setting Experience with hospital operations and/or ambulatory clinic operations Knowledge of University of Iowa policies, procedures and regulations Position and Application Details In order to be considered for an interview, applicants must upload a cover letter and resume and mark them as a relevant file to the submission. Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions please contact Cassie Burrill at ************************. Additional Information Compensation Contact Information
    $31k-49k yearly est. Easy Apply 5d ago

Learn more about customer service specialist jobs

How much does a customer service specialist earn in Iowa City, IA?

The average customer service specialist in Iowa City, IA earns between $24,000 and $40,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average customer service specialist salary in Iowa City, IA

$31,000
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