Best cities for a customer service specialist
The best cities for customer service specialists are Toledo, OH, Fort Wayne, IN, and Anchorage, AK, based on factors like average salary and job availability per capita. Jobs and pay for customer service specialists vary across the country, but we've determined the ten best cities for customer service specialists in the U.S.
Whether you're starting your career as a customer service specialist or considering a move, this list of the best cities for customer service specialists to live in will help you decide. These aren't just the best-paying cities for customer service specialists. We also consider how easy it is to find work as a customer service specialist. While the absolute best city for customer service specialists is Toledo, OH, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for customer service specialists in 2024.
If you're looking for a customer service specialist job, here are five companies hiring now:
10 best cities for customer service specialists in 2026
1. Toledo, OH
Customer service specialist jobs in ToledoTotal customer service specialist jobs: 14 Average annual salary: $31,342 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $40,000 Location quotient: 2.06 2. Fort Wayne, IN
Customer service specialist jobs in Fort WayneTotal customer service specialist jobs: 11 Average annual salary: $32,137 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $41,000 Location quotient: 1.24 3. Anchorage, AK
Customer service specialist jobs in AnchorageTotal customer service specialist jobs: 15 Average annual salary: $35,475 Lowest 10 percent warn: $28,000 Highest 10 percent earn: $44,000 Location quotient: 1.94 4. Saint Paul, MN
Customer service specialist jobs in Saint PaulTotal customer service specialist jobs: 39 Average annual salary: $34,574 Lowest 10 percent warn: $27,000 Highest 10 percent earn: $43,000 Location quotient: 1.33 5. Columbus, OH
Customer service specialist jobs in ColumbusTotal customer service specialist jobs: 70 Average annual salary: $30,952 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $39,000 Location quotient: 1.03 6. Lincoln, NE
Customer service specialist jobs in LincolnTotal customer service specialist jobs: 19 Average annual salary: $32,111 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $40,000 Location quotient: 1.13 7. Madison, WI
Customer service specialist jobs in MadisonTotal customer service specialist jobs: 31 Average annual salary: $31,836 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $40,000 Location quotient: 1.12 8. Omaha, NE
Customer service specialist jobs in OmahaTotal customer service specialist jobs: 35 Average annual salary: $32,143 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $40,000 Location quotient: 1.08 9. Scottsdale, AZ
Customer service specialist jobs in ScottsdaleTotal customer service specialist jobs: 22 Average annual salary: $32,514 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $42,000 Location quotient: 1.39 10. Gilbert, AZ
Customer service specialist jobs in GilbertTotal customer service specialist jobs: 5 Average annual salary: $32,494 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $42,000 Location quotient: 1.36
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Best cities for customer service specialists
- Toledo, OH
- Fort Wayne, IN
- Anchorage, AK
- Saint Paul, MN
- Columbus, OH
- Lincoln, NE
- Madison, WI
- Omaha, NE
- Scottsdale, AZ
- Gilbert, AZ
- (14 customer service specialist jobs)
- (11 customer service specialist jobs)
- (15 customer service specialist jobs)
- (39 customer service specialist jobs)
- (70 customer service specialist jobs)
- (19 customer service specialist jobs)
- (31 customer service specialist jobs)
- (35 customer service specialist jobs)
- (22 customer service specialist jobs)
- (5 customer service specialist jobs)
Detailed list of the best cities for a customer service specialist
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Toledo, OH | $31,342 | $24,000 | 278,508 | 14 |
| 2 | Fort Wayne, IN | $32,137 | $25,000 | 264,488 | 11 |
| 3 | Anchorage, AK | $35,475 | $28,000 | 298,192 | 15 |
| 4 | Saint Paul, MN | $34,574 | $27,000 | 302,398 | 39 |
| 5 | Columbus, OH | $30,952 | $24,000 | 860,090 | 70 |
| 6 | Lincoln, NE | $32,111 | $25,000 | 280,364 | 19 |
| 7 | Madison, WI | $31,836 | $24,000 | 252,551 | 31 |
| 8 | Omaha, NE | $32,143 | $25,000 | 446,970 | 35 |
| 9 | Scottsdale, AZ | $32,514 | $25,000 | 246,645 | 22 |
| 10 | Gilbert, AZ | $32,494 | $25,000 | 237,133 | 5 |
| 11 | Phoenix, AZ | $32,581 | $25,000 | 1,615,017 | 118 |
| 12 | Tucson, AZ | $32,235 | $24,000 | 530,706 | 27 |
| 13 | Cincinnati, OH | $30,428 | $23,000 | 298,800 | 33 |
| 14 | Mesa, AZ | $32,484 | $25,000 | 484,587 | 9 |
| 15 | Laredo, TX | $30,895 | $23,000 | 257,156 | 8 |
| 16 | Indianapolis, IN | $31,619 | $24,000 | 855,164 | 39 |
| 17 | Greensboro, NC | $31,797 | $24,000 | 287,027 | 9 |
| 18 | Las Vegas, NV | $32,139 | $24,000 | 632,912 | 27 |
| 19 | Pittsburgh, PA | $30,982 | $24,000 | 303,625 | 36 |
| 20 | Anaheim, CA | $37,947 | $29,000 | 351,043 | 11 |
| 21 | Detroit, MI | $32,244 | $25,000 | 672,795 | 14 |
| 22 | Minneapolis, MN | $34,556 | $27,000 | 413,651 | 41 |
| 23 | Cleveland, OH | $31,679 | $24,000 | 385,809 | 9 |
| 24 | Winston-Salem, NC | $31,744 | $24,000 | 242,203 | 5 |
| 25 | Reno, NV | $32,742 | $25,000 | 245,255 | 5 |
| 26 | Milwaukee, WI | $32,054 | $25,000 | 595,047 | 13 |
| 27 | Charlotte, NC | $31,447 | $24,000 | 842,051 | 65 |
| 28 | Raleigh, NC | $31,875 | $24,000 | 458,880 | 22 |
| 29 | Garland, TX | $29,453 | $22,000 | 234,943 | 6 |
| 30 | Nashville, TN | $28,706 | $22,000 | 660,388 | 40 |
| 31 | Louisville, KY | $29,641 | $23,000 | 597,337 | 28 |
| 32 | Buffalo, NY | $35,640 | $27,000 | 256,902 | 30 |
| 33 | Wichita, KS | $30,951 | $24,000 | 389,902 | 8 |
| 34 | Jersey City, NJ | $38,785 | $29,000 | 264,152 | 13 |
| 35 | Chula Vista, CA | $37,570 | $28,000 | 267,172 | 3 |
| 36 | Henderson, NV | $32,118 | $24,000 | 292,969 | 2 |
| 37 | Boston, MA | $39,336 | $30,000 | 673,184 | 38 |
| 38 | Corpus Christi, TX | $30,585 | $23,000 | 325,733 | 4 |
| 39 | Glendale, AZ | $32,608 | $25,000 | 245,895 | 2 |
| 40 | Fresno, CA | $38,318 | $29,000 | 522,053 | 7 |
| 41 | San Antonio, TX | $30,483 | $23,000 | 1,492,510 | 51 |
| 42 | Philadelphia, PA | $32,171 | $24,000 | 1,567,872 | 12 |
| 43 | El Paso, TX | $31,085 | $23,000 | 683,080 | 7 |
| 44 | Newark, NJ | $38,753 | $29,000 | 281,764 | 2 |
| 45 | Oakland, CA | $39,110 | $29,000 | 420,005 | 8 |
| 46 | Portland, OR | $34,707 | $27,000 | 639,863 | 29 |
| 47 | Lubbock, TX | $30,078 | $23,000 | 252,506 | 5 |
| 48 | Saint Petersburg, FL | $29,967 | $22,000 | 260,999 | 12 |
| 49 | Bakersfield, CA | $38,301 | $29,000 | 376,380 | 5 |
| 50 | Colorado Springs, CO | $31,961 | $25,000 | 465,101 | 43 |
Highest paying cities for customer service specialists
| Rank | City | Avg. customer service specialist salary |
|---|---|---|
| 1 | Boston, MA | $39,336 |
| 2 | Richmond, CA | $39,109 |
| 3 | Olympia, WA | $36,587 |
| 4 | New York, NY | $36,549 |
| 5 | Urban Honolulu, HI | $35,560 |
| 6 | Portland, OR | $34,707 |
| 7 | Saint Paul, MN | $34,574 |
| 8 | Columbia, MD | $33,375 |
| 9 | Chicago, IL | $32,954 |
| 10 | Phoenix, AZ | $32,581 |
| 11 | Canton, MI | $32,147 |
| 12 | Omaha, NE | $32,143 |
| 13 | Las Vegas, NV | $32,139 |
| 14 | Portland, ME | $32,075 |
| 15 | Lakewood, CO | $31,991 |
| 16 | Raleigh, NC | $31,875 |
| 17 | Madison, WI | $31,836 |
| 18 | Richmond, IN | $31,827 |
| 19 | Lancaster, PA | $31,771 |
| 20 | Des Moines, IA | $31,260 |
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Updated January 8, 2025