Customer Service Specialist Salary

Average Yearly Salary
Updated May 19, 2020
$31,000
$23,000
Min 10%
$31,000
Median 50%
$43,000
Max 90%
Best Paying Company
Abbott
Highest Paying City
San Francisco, CA
Highest Paying State
Maine
Average Experience Level
2.5 years
How much does a customer service specialist make?
The national average salary for a Customer Service Specialist in the U.S. is $31,723 annually or $15.25 hourly. There is a huge gap between the top 10 percent earners and the bottom 10 percent earners -- about 20,000. The top 10 percent earn over $43,000, while the bottom 10 percent make less than $23,000 annually. The most abundant employment opportunities for Customer Service Specialists are in Technology companies and Retail companies. States with the highest Customer Service Specialist salaries include Maine, California, Massachusetts, Rhode Island, and New York. The typical tenure for a Customer Service Specialist is 2.5 years.

Average Customer Service Specialist Salary By Location

Across America, Customer Service Specialists make on average $31,723 annually or $15.25 hourly. Working in San Francisco, CA as a Customer Service Specialist will pay you the highest wages at around $45,024 per year. Even an entry-level Customer Service Specialist makes $26,000 per year in San Francisco, CA. Maine, California, Massachusetts, Rhode Island, and New York are the top 5 highest earning states for Customer Service Specialists. Louisiana, Tennessee, Texas, Idaho, and Arkansas are the lowest earners.

Map of Customer Service Specialist Salaries

The darker areas on the map show where Customer Service Specialists earn the highest salaries across all 50 states.

Average Salary:

Average Customer Service Specialist Salary By Company

Like every industry, there is a range of salaries a Customer Service Specialist makes. Technology companies and Retail companies tend to have the highest concentration of employment in this field. Customer Service Specialists at Abbott and Baxter International report the highest salaries. Companies like Landus Cooperative and Microsoft also report very competitive wages for Customer Service Specialists.

Average Customer Service Specialist Pay By Industry

The type of industry that a Customer Service Specialist works in can influence their earning potential. Our data shows that Telecommunication companies, Manufacturing companies, and Health Care companies tend to have the highest salaries for Customer Service Specialists. Telecommunication companies pay their Customer Service Specialists the highest wages, averaging $42,073 per year. Manufacturing companies and Health Care companies pay well too, at $39,755 and $36,963, respectively. The types of companies that pay Customer Service Specialists the least are in the Retail industry, where the average annual salary is $28,320.
Industry
Average Salary
Telecommunication
Telecommunication
$42,073
$42k
Manufacturing
Manufacturing
$39,755
$40k
Health Care
Health Care
$36,963
$37k
Insurance
Insurance
$31,556
$32k
Finance
Finance
$29,950
$30k
Technology
Technology
$28,431
$28k
Retail
Retail
$28,320
$28k

Customer Service Specialist Salary History

Compare salaries for individual cities or states with the national average.

National Average
Ashburn, VA

Customer Service Specialist Salary By Experience Level

The salary for a Customer Service Specialist can range from $19,263 to $49,911 depending on the amount of work experience that the person has. Data on how experience level affects salary is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

Recently Added Customer Service Specialist Salaries

CompanyJobLocationDate AddedSalary
Gem Plumbing
Gem Plumbing
Customer Service Specialist
Customer Service Specialist
04/28/2020
04/28/2020
$33,392
$33,392
Webstaurantstore
Webstaurantstore
Customer Service Specialist
Customer Service Specialist
04/27/2020
04/27/2020
$40,000
$40,000
Webstaurantstore
Webstaurantstore
Customer Service Specialist
Customer Service Specialist
Tampa, FL
Tampa, FL
04/25/2020
04/25/2020
$45,000
$45,000
Wells Fargo
Wells Fargo
Customer Service Success Specialist
Customer Service Success Specialist
Phoenix, AZ
Phoenix, AZ
04/23/2020
04/23/2020
$31,200
$31,200
Customer Service Specialist
Customer Service Specialist
04/21/2020
04/21/2020
$35,479
$35,479
TN-Retail Customer Service Specialist
TN-Retail Customer Service Specialist
04/17/2020
04/17/2020
$24,314
$24,314
Randstad
Randstad
Customer Service Specialist
Customer Service Specialist
Minneapolis, MN
Minneapolis, MN
04/17/2020
04/17/2020
$33,392
$33,392
Interior Talent
Interior Talent
Customer Service Specialist
Customer Service Specialist
04/16/2020
04/16/2020
$40,000
$40,000
Rollins, Inc.
Rollins, Inc.
Customer Service Specialist
Customer Service Specialist
Louisville, KY
Louisville, KY
04/15/2020
04/15/2020
$33,392
$33,392
Customer Service Specialist
Customer Service Specialist
04/13/2020
04/13/2020
$40,000
$40,000