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What is a Customer Service Specialist Lead

There is more than meets the eye when it comes to being a Customer Service Specialist Lead. For example, did you know that they make an average of $18.48 an hour? That's $38,432 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Customer Service Specialist Lead Do

There are certain skills that many Customer Service Specialist Leads have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Computer skills and Customer-service skills.

How To Become a Customer Service Specialist Lead

If you're interested in becoming a Customer Service Specialist Lead, one of the first things to consider is how much education you need. We've determined that 43.9% of Customer Service Specialist Leads have a bachelor's degree. In terms of higher education levels, we found that 4.7% of Customer Service Specialist Leads have master's degrees. Even though some Customer Service Specialist Leads have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Customer Service Specialist Lead. When we researched the most common majors for a Customer Service Specialist Lead, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Customer Service Specialist Lead resumes include High School Diploma degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Customer Service Specialist Lead. In fact, many Customer Service Specialist Lead jobs require experience in a role such as Customer Service Representative. Meanwhile, many Customer Service Specialist Leads also have previous career experience in roles such as Customer Service Specialist or Cashier.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Wells Fargo Jobs (8)
  2. Bank of America Jobs (11)
  3. Aetna Jobs (7)
  4. Honeywell Jobs (7)
  5. Ferrellgas Partners, L.P. Jobs (17)
Average Salary
$38,432
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
242,936
Job Openings
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Customer Service Specialist Lead Career Paths

Top Careers Before Customer Service Specialist Lead

Customer Service Specialist Lead Jobs You Might Like

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Average Salary for a Customer Service Specialist Lead

Customer Service Specialist Leads in America make an average salary of $38,432 per year or $18 per hour. The top 10 percent makes over $53,000 per year, while the bottom 10 percent under $27,000 per year.
Average Salary
$38,432
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Customer Service Specialist Lead Demographics

Customer Service Specialist Lead Gender Distribution

Male
Male
33%
Female
Female
67%

After extensive research and analysis, Zippia's data science team found that:

  • Among Customer Service Specialist Leads, 67.3% of them are women, while 32.7% are men.

  • The most common race/ethnicity among Customer Service Specialist Leads is White, which makes up 59.2% of all Customer Service Specialist Leads.

  • The most common foreign language among Customer Service Specialist Leads is Spanish at 62.5%.

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Customer Service Specialist Lead Education

Customer Service Specialist Lead Majors

33.5 %

Customer Service Specialist Lead Degrees

Bachelors

43.9 %

Associate

22.9 %

High School Diploma

18.9 %
Job Openings

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Top Skills For a Customer Service Specialist Lead

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 29.8% of Customer Service Specialist Leads listed CRM on their resume, but soft skills such as Communication skills and Computer skills are important as well.

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Top Customer Service Specialist Lead Employers

Most Common Employers For Customer Service Specialist Lead

RankCompanyZippia ScoreAverage Customer Service Specialist Lead SalaryAverage Salary
1$59,796
2$59,334
3$57,997
4$52,559
5$52,208
6$50,933

Customer Service Specialist Lead Videos