Customer service specialist jobs in Lexington, KY

Credit Solutions of Lexington, KY is seeking to hire a full-time Bilingual/Spanish speaking Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today! Customer Service Representatives enjoy a competitive wage plus benefits! Our benefits include paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits. Additionally, we offer flexible schedules, multiple opportunities to participate in and support charitable organizations, and monthly employee activities and recognition. ABOUT CREDIT SOLUTIONS Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States. With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the best tools in order to achieve the best results for our clientele. What employees say about Credit Solutions: "What I've enjoyed most in working at Credit Solutions, aside from the wonderful team I work with, is I am learning to help someone else change or reevaluate their mindset to overcome their own personal and financial obstacles that otherwise may have remained in their way." - Alicia R. At Credit Solutions, we believe that our employees are our most valuable asset. In fact, we attribute our success as a company on our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee and our benefits reflect how much we care. Additionally, we provide numerous employee appreciation activities and a referral bonus program. Join our dynamic team and find out why our employees voted us the "Best Call Centers to Work For in 2018-2024"! A DAY IN THE LIFE AS A HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE As a Healthcare Customer Service Representative, you are the cornerstone of our organization and the first point of contact for our patients. This is why we give our Customer Service Representatives the training needed to help patients navigate the billing process and resolve their outstanding balances. Over the phone, you actively listen to patients and assist them in resolving their medical balances by negotiating and collecting payments. Your empathetic nature and ability to quickly resolve problems while remaining positive is essential to your success. And, when challenging situations arise, you continue to offer excellent customer service as you resolve their billing issues. The knowledge that you've helped someone in their time of need is truly rewarding and the best part of your job. QUALIFICATIONS High school diploma or equivalent Previous customer service experience Experience in healthcare billing and finance Understanding of HIPAA Ability to learn new software quickly Do you have a desire to help others and make a difference in the community? Are you a team player? Do you have professional communication skills? Can you provide great customer service over the phone? Are you an empathetic active listener? Do you have a positive can-do attitude? If so, you may be perfect for this position! WORK SCHEDULE Our Healthcare Customer Service Representatives enjoy flexibility through three schedule options: M-F 8:00 am - 5:00 pm, 8:30 am - 5:30 pm, and 9:00 am - 6:00 pm. ARE YOU READY TO JOIN OUR TEAM? If you have experience in customer service and healthcare billing and finance and feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Job DescriptionUnited Talent is currently seeking an Insurance Customer Service Agent for a company in Lexington, KY! Job Responsibilities: Provide exceptional customer service by addressing client inquiries and needs. Gather and accurately input information from prospects seeking insurance quotes. Utilize our rating system to efficiently enter and quote prospects Assist in analyzing clients' current policies to identify need and opportunities. Support agency growth by seeking out cross-selling opportunities. Maintain a positive, team-oriented attitude and offer assistance to colleagues when needed. Other duties as assigned. Pay and shift: Monday- Friday 8am-5pm, Starting pay is based on experience and licensing candidate has. Salary range $31,200.00-$40,000, Annual salary+ commission+ bonus Requirements: Preferably 2 years of prior insurance or sales/ customer support experience. Attention to detail and excellent time management abilities A sensitivity to the nuances of communication in both verbal and written form, and the ability to listen, ask probing questions and document your findings. Ability to follow up with clients and cross-sell/upsell new policies. Be comfortable with and able to use social media to promote yourself and the agency when needed. A genuine interest in helping others and working in a collaborative environment. Perks & Benefits Unlimited Referral Bonus (When someone you refer works 40 hours you get $40, When they work 100 hours you get $100) Weekly pay via direct deposit or pay card. Medical Benefits (after 60 days) Opportunity to get hired on with PTO, Retirement, Paid Volunteer Days, License Continuing Ed Reimbursement. How to Apply: To schedule an immediate interview call United Talent at 304-521-6140/ text 304-202-4800 or you can apply directly at utalent.com

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************

About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Provide exceptional client service and operational support for one or more Financial Advisors following a wealth management or portfolio management business approach. Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. #LI-PWM5 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

Lexington Management Solutions is currently looking for an entry level individual with a customer service background to fill an Entry Level Customer Service Associate on behalf of our client in Lexington . For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the “personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition. This firm is the leader in the marketing industry and specializes in tailoring customer service to the character of the client and company culture. Representing some of the largest companies in North America, it is a priority for our client to provide the best customer service with high professionalism and to maintain and build quality relationships. This Entry Level Customer Service position is full-time and involves in-person interaction with customers. This firm prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. They provide full training and career advancement in this globally expanding industry. Due to recent expansion, our client is willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This Entry Level Customer Service opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry. Tasks of the Entry Level Customer Service Position: Approach customers and understand how needs can be met by products and services offered Provide exceptional customer service and consultation advice Facilitate administrative tasks and customer scheduling Additional customer support related tasks as required Qualifications Requirements of the Entry Level Customer Service Position Experience in customer service and associated fields Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment Background in Retail or Restaurant Leadership skills Local to the office area Local applicants only. We are looking to hire & train asap. Must be able to start work within 1-2 weeks of employment offer acceptance. Additional Information All your information will be kept confidential according to EEO guidelines.

Join Our Team as a Tax Preparation & Client Experience Specialist! Are you passionate about numbers and enjoy helping people navigate their financial needs? Optimum Financial Services, located in Lexington, KY, is looking for a dedicated Tax Preparation & Client Experience Specialist to join our team. If you're someone with at least one year of experience in tax preparation and a knack for delivering exceptional client service, we'd love to hear from you! About Optimum Financial Services At Optimum Financial Services, we pride ourselves on providing personalized financial solutions to our clients. We believe in fostering a collaborative and supportive environment where our team members can grow professionally while making a meaningful impact in the lives of our clients. What You'll Do As a Tax Preparation & Client Experience Specialist, your role will be a combination of technical expertise and client care. Here's a glimpse of what your day-to-day will look like: - Tax Preparation: Assist clients with preparing and filing their tax returns accurately and efficiently, ensuring compliance with all regulations. - Client Interaction: Serve as the primary point of contact for clients, addressing their questions, concerns, and financial needs with professionalism and care. - Problem-Solving: Analyze client data to identify tax-saving opportunities and provide recommendations. - Administrative Support: Maintain accurate records, organize client files, and support the team with general office tasks as needed. What We're Looking For To thrive in this role, you'll need: - Experience: At least 1 year of experience in tax preparation or a related field. - Skills: Strong attention to detail, excellent organizational abilities, and proficiency in tax software and financial tools. - Customer Service Mindset: A friendly, professional demeanor with the ability to build trust and rapport with clients. - Problem-Solving Abilities: A logical thinker who can analyze data and provide clear, actionable insights. Why Join Optimum Financial Services? While we don't currently offer additional benefits, we do provide: - A supportive and collaborative work environment. - Opportunities to grow your skills and expand your expertise in the financial services industry. - The chance to make a difference by helping clients achieve their financial goals. Our Culture & Values At Optimum Financial Services, we believe in integrity, accuracy, and exceptional client care. We value teamwork, open communication, and a commitment to excellence. When you join our team, you're not just an employee-you're part of a family that works together to deliver the best possible outcomes for our clients. Ready to Apply? If this sounds like the perfect fit for you, we'd love to hear from you! Take the next step in your career and join a team that values your expertise and dedication. Apply today and let's work together to make a difference in our clients' financial futures!

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Uploads communications to system after obtaining necessary approvals. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects. + Coordinates with client and other Quality team members to obtain content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience + Professional Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific Skills** + Extensive experience with quality assurance program creation or execution. + Extensive Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Superb Internet software and Windows operating systems and software skills. + Exceptional ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $24.09/hour EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees! Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients, and team members? ARC has been leading the way and has become one of the fastest-growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services, and improving lives by creating opportunities for people to discover hope and live their God-given destiny! ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do! We are hiring a Denials Resolution Specialist to our growing team! Under direct supervision the Denials Resolution Specialist is responsible for resolving outstanding claims with government and commercial health insurance payers submitted on behalf of Addiction Recovery Care in accordance with established standards, guidelines and requirements. Key Responsibilities Conducts root cause analysis of all assigned insurance payer claims and denials to determine appropriate actions required to resolve the claim / denial into a paid status. Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements. Builds relationships with MCO. Corrects identified billing errors and resubmits claims with necessary information through paper or electronic methods. Anticipates potential areas of concern within the claim's denial function; identify issues/trends and provides feedback to Manager / Corporate Director Revenue Cycle. Recognizes when additional assistance is needed to resolve claim denials and escalates appropriately and timely through defined communication and escalation channels. Carry out insurance appeals Resolves work assigned according to the prescribed priority and/or per the direction of the Manager and in accordance with policies, procedures and other job aides. Assists with unusual, complex or escalated issues as necessary. Organizes open accounts by denial type or payer to quickly address in bulk with representatives over the phone, via spreadsheet, utilizing an on-line payer portal, etc. Documents all activities and findings in accordance with established policies and procedures; ensures the integrity of all account documentation; maintains confidentiality of medical records. Identifies potential trends in denials/reimbursement by payer or by type, denial reason, or coding issue and reports to supervisory staff for appropriate escalation. Uses critical thinking skills and payer knowledge to recommend system edits to reduce denials and result in prompt and accurate payment. Keeps management informed of changes in billing requirements and rejection or denial codes as they pertain to claim processing and coding. Communicates with Manager and staff regarding insurance carrier contractual and regulatory requirements that impact payment and denials. Meets quality assurance and productivity standards for timely and accurate claim / denial resolution in accordance with organizational policies and procedures. Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function. Understands detailed billing requirements, denial reason codes, and insurance follow-up practices. Understands government and commercial insurance reimbursement terms, contract language, and appropriate reimbursement amounts. Has knowledge of, and is compliant with, government regulations including "signature on file" requirements, compliance program, HIPAA, etc. Establishes and maintains professional and effective relationships with peers and other stakeholders. Works collaboratively with payers and revenue cycle staff to explain denial or underpayment issues. Establishes and maintains a professional relationship with all Addiction Recovery Care leadership and staff to resolve issues. Promotes an atmosphere of collaboration so peers feel comfortable approaching issues and challenges specific to their payer or specialty. Depending on role and training, may be called upon to support other areas in the Revenue Cycle. Performs related duties as required. Key Experience and Education Needed: High school graduate or equivalent is required Some college coursework is preferred Graduate from a post -high school certificate program in medical billing or another business-related field is preferred KNOWLEDGE/SKILLS/ABILITIES: Two years claim review and/or denial resolution experience which demonstrates attainment of the required requisite job knowledge and abilities. Knowledge of medical insurance, payer contracts, and basic medical terminology and abbreviations Ability to effectively prioritize and execute tasks while under pressure; make decisions based on available information and within the scope of authority of the position; excellent customer service skills, including professional telephone interactions. Effective organizational and problem-solving skills are required Demonstrated ability with medical billing systems and third-party payment processes are required. Good verbal and written business communication skills sufficient to clearly document issues and effectively communicate. Detail oriented Excellent keyboarding skills and experience with medical billing systems. Substance abuse experience preferred. Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the which are related to work as a member of an addiction treatment team. ARC full-time employees enjoy very attractive benefits packages for employees and their families including health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, a 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies. Come join the ARC team and transform lives anchored in strong family relationships, social responsibility, and meaningful career paths by empowering our nationally recognized crisis to career model while being your B.E.S.T.! Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Benefits: 401(k) Bonus based on performance Opportunity for advancement Paid time off Training & development At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. ResponsibilitiesAs a Midas automotive customer service writer, you will quote customers and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Work with the team while keeping in tune with our companies' vision, purpose, core values, and employee creed Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Overall cleanliness and organization of the facility Other duties as assigned Qualifications A minimum of 2 years of store or service manager experience General automotive knowledge Excellent customer service disposition Good communication skills Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid driver's license Compensation: $18.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************

Apply Description Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***

Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Advertisement Closes 12/15/2025 (7:00 PM EST) 25-07156 Medicaid/Medicare Services Specialist II Pay Grade 14 Salary $43,210.08 - $64,816.08 Monthly Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Cabinet for Health & Family Services | Department for Medicaid Services Location 275 East Main Street Frankfort, KY 40621 USA The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time. Description The Department for Medicaid Services (DMS) provides health care access for eligible low-income residents of Kentucky including children, families, pregnant women, the aged and the disabled as well as a number of programs and services directed at specific eligibility and medical needs. DMS strives each day to meet the mission of the Cabinet for Health and Family Services to be a diverse and inclusive organization providing programs, services and supports that protect and promote the health and well-being of all Kentuckians and their communities. The Department for Medicaid Services, Division of Program Integrity is responsible for guarding Medicaid against fraud, waste and abuse of program benefits by providers and members, and compliance with federal and state rules and regulations. This Position offers a wide-range of learning opportunities, including networking as this position will work closely with Providers, Managed Care Organizations, Management, and sister- agencies. Seeking a motivated person that will work in a high-volume Review Que for the Department for Medicaid Services, Provider Enrollment where identifying customers' needs quickly, clarifying information, and researching every issue is required in order to provide quality Approvals. To be successful, candidates should be professional, polite, and able to apply state and federal regulations in decision making. Learn more about us at: *************************************************** Responsibilities include but are not limited to the following: * Serves as subject-matter resource person for branch, division, department staff, other agencies, and providers on Provider Enrollment. * Responsible for reviewing and performing eligibility checks on provider Maintenance applications ensuring mandated standards are met. * Performs provider enrollment functions, i.e. researching provider documentation and providing expert and professional assistance on maintenance processes for determination of updating provider files. This can include performing in-depth research and analysis of state and federal statutes and regulations related to provider enrollment for staff and department, providers, other government agencies, and general public, provider-data mining activities, requesting information from sister-organizations. * Serve as subject-matter expert to providers, contractors, Managed Care Organizations, and other Medicaid staff, as well as other government agencies in complex Medicaid/Medicare cases. * Help identify potential Medicaid/Medicare program fraud and abuse by recognizing key alarm elements during the Final Review process. Skills and Expectations include but are not limited to the following: * Strong ability in working with Medicaid Partner Portal Application, Medicaid Management Information Systems (MMIS), and other provider enrollment research tools. * Excellent verbal, written, computer skills, especially in Microsoft Office, with experience using Excel. * Ability to work independently, with attention to detail; thoroughness and accuracy in completing tasks. * Ability to apply state and federal regulations to work outcomes. The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at ************ or ************************** Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Two years of experience in Medicaid or Medicare program administration, health insurance administration/systems, eligibility systems, health care research, health care planning, health care financial management, health care policy development, human service or health care administration, insurance billing and/or claims, or research, review, and analysis of legislation or regulations. Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in the above fields will substitute for the required college on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Incumbents working in this job title primarily perform duties in an office setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Tiffany Keffer at ********************* or ************. An Equal Opportunity Employer M/F/D

Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!

Job Description Support the Route Managers and RSR's in the administration of the service department's activities. Must be self motivated, work independently, and maintain good working relationships with customer base. Drive a truck or van with a capacity of less than 26,000 GVW, primarily to deliver or pick up merchandise within a specified area. May load and unload truck. ESSENTIAL FUNCTIONS Duties and Responsibilities: 1. Learn all routes as assigned by the route manager and fill in as needed during vacations, holidays, and absences. 2. Deliver any customer call in "specials" as directed. 3. Have a thorough knowledge of the company's products, services, prices, policies and procedures. 4. Maintain a low percentage of quits, redates, and credits on assigned route. 5. Obtain signature for delivery verification for each delivery. While Running a Route: 1) Make sure all deliveries are complete and accurate. 2) All handhelds must be downloaded; invoices and work orders must be completed accurately and turned in daily. 3) Be responsible for company money, inventory, delivery vehicle, phone, handheld, and equipment used in conducting daily route activities. 4) Maintain customer good will by demonstrating an interest in, devoting time to, and practicing courtesy toward all customers. Delivery Area at all Customer Accounts: 1) Delivery area will be maintained in a neat and orderly fashion. 2) Uniforms will be hung in order. 3) Hanger racks and service request boards will be placed where needed and replaced as needed. Personal Appearance: 1) Company uniforms are required to be clean and worn on a daily basis. 2) Stay properly groomed. Beards must be trimmed and/or clean shaven. Driving Habits/Truck Maintenance: 1) Keep truck clean inside and out. 2) Maintain a valid driver's license and a good driving record. 3) Maintain and update DOT certification as needed. 4) Have the proper attitude toward operation of company vehicles. 5) Be courteous toward other drivers at all times. 6) No cell phone use while driving. POSITION QUALIFICATIONS Competency Statement(s) Customer Oriented - Ability to take care of the customers' needs while following company procedures. Safety Awareness - Ability to identify and correct conditions that affect employee safety. Communication, Oral - Ability to communicate effectively with others using the spoken word. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED) Experience: Six months to one year related experience Computer Skills: General knowledge of handheld computers Certificates & Licenses: DOT Certification Other Requirements: Clear Driving Record, Good Attendance, Must get along with fellow employees

Job Description Join Our Team as a Tax Preparation & Client Experience Specialist! Are you passionate about numbers and enjoy helping people navigate their financial needs? Optimum Financial Services, located in Lexington, KY, is looking for a dedicated Tax Preparation & Client Experience Specialist to join our team. If you're someone with at least one year of experience in tax preparation and a knack for delivering exceptional client service, we'd love to hear from you! About Optimum Financial Services At Optimum Financial Services, we pride ourselves on providing personalized financial solutions to our clients. We believe in fostering a collaborative and supportive environment where our team members can grow professionally while making a meaningful impact in the lives of our clients. What You'll Do As a Tax Preparation & Client Experience Specialist, your role will be a combination of technical expertise and client care. Here's a glimpse of what your day-to-day will look like: - Tax Preparation: Assist clients with preparing and filing their tax returns accurately and efficiently, ensuring compliance with all regulations. - Client Interaction: Serve as the primary point of contact for clients, addressing their questions, concerns, and financial needs with professionalism and care. - Problem-Solving: Analyze client data to identify tax-saving opportunities and provide recommendations. - Administrative Support: Maintain accurate records, organize client files, and support the team with general office tasks as needed. What We're Looking For To thrive in this role, you'll need: - Experience: At least 1 year of experience in tax preparation or a related field. - Skills: Strong attention to detail, excellent organizational abilities, and proficiency in tax software and financial tools. - Customer Service Mindset: A friendly, professional demeanor with the ability to build trust and rapport with clients. - Problem-Solving Abilities: A logical thinker who can analyze data and provide clear, actionable insights. Why Join Optimum Financial Services? While we don't currently offer additional benefits, we do provide: - A supportive and collaborative work environment. - Opportunities to grow your skills and expand your expertise in the financial services industry. - The chance to make a difference by helping clients achieve their financial goals. Our Culture & Values At Optimum Financial Services, we believe in integrity, accuracy, and exceptional client care. We value teamwork, open communication, and a commitment to excellence. When you join our team, you're not just an employee-you're part of a family that works together to deliver the best possible outcomes for our clients. Ready to Apply? If this sounds like the perfect fit for you, we'd love to hear from you! Take the next step in your career and join a team that values your expertise and dedication. Apply today and let's work together to make a difference in our clients' financial futures! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.