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Customer service specialist jobs in Missouri

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  • Customer Experience Associate III

    Conduent Heritage, LLC 4.0company rating

    Customer service specialist job in Jefferson City, MO

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Associate III On-Site Only in Jefferson City, MO Payrate: Estimated between $18.65-$20.00/hr. Join the Conduent Customer Service Team Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Schedule: Mon. - Fri. 8:00 AM - 5:00 PM (1 hour lunch) Estimated hourly rate between $18.65-$20.00/hr. Paid Training Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. About the Role: The Customer Service Associate III is a Help Desk position handling inbound calls and emails from Medicaid Providers and Staff while delivering exceptional customer service. An ability to answer calls in a timely manner, as they are automatically received. Support a Provider-facing web app Deliver provider-centric service and initial contact resolution Maintain up to date support knowledge through offered training Provide clear, complete, and accurate instructions/information based on a full understanding of the app's functionality. Requirements: High School diploma or GED 3+ years of experience in healthcare (Medical Background Required) Understand provider workflows Familiarity with Medicaid PA/PreCert processes Knowledge of provider types, specialties, enrollment status, practice settings, service categories, provider ID numbers, Dx, and procedure codes, etc. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is between $18.65-$20.00/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $18.7-20 hourly 3d ago
  • Customer Service Representative

    Waterway Carwash 4.1company rating

    Customer service specialist job in Maryland Heights, MO

    Waterway is hiring Customer Service Associates at our Westport location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average $19/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Location: Waterway Westport - 11988 Westline Ind. Dr. Maryland Heights, MO 63146. Other locations across St. Louis available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
    $16-19 hourly Auto-Apply 1d ago
  • Customer Service Representative

    Waterway Carwash 4.1company rating

    Customer service specialist job in Kirkwood, MO

    Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average $18/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Location: Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122. Other locations across St. Louis available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
    $16-18 hourly Auto-Apply 1d ago
  • Agent Services Representative

    Reecenichols Real Estate 4.0company rating

    Customer service specialist job in Blue Springs, MO

    This is an existing opportunity to enter the fast-paced real estate environment as a concierge Agent Services Representative. This role works closely with office brokers and top-producing agents and teams. This position provides sales associates with marketing and administrative support through creation of promotional pieces, broker price opinions, database search capabilities, agent website maintenance, client correspondence and by providing general office and computer assistance. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations. Create brochures, flyers/postcards, marketing materials, and other promotional pieces; Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO). May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides. (60-80%) Set up and update client and customer sphere of influence databases; and create farming database for sales associates. Maintain internet by updating company website and sales associate's personal websites/pages. May perform data input, maintain and monitor data files, create files and documents and produce reports. (10-20%) Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records. (10-15%) May assist agents with setting marketing plans and organizing and facilitating agent training activities. (5-10%) Assist new agents in setting up their office, getting into MLS, training on computers and office equipment. May assist with license transfer or annual license renewal. (5-10%) May serve as back-up to other office staff. (5-10%) Perform any additional responsibilities as requested or assigned. (0- 5%) Performance Expectations Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications Education: Minimum of high school diploma or the equivalent. Secondary education preferred. Experience: One to three years clerical or administrative experience. Marketing and social platforms experience preferred. Real estate knowledge preferred. Knowledge and Skills: Knowledge of real estate, title and/or mortgage business preferred. Strong computer/technology skills: proficient in Microsoft Office and Canva products. Must possess strong organizational skills; ability to multi-task; accuracy/quality; detail-oriented. Strong interpersonal skills, a customer service focus and the ability to work as a member in a team-oriented environment. Effective analytical and problem-solving skills. Attention to details. Demonstrated verbal and written communication skills including presentation ability. Wage: $20 - $22 hourly; actual wage is based upon education and experience. Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer
    $20-22 hourly 1d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service specialist job in Saint Louis, MO

    The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on full-time and part-time employment status.
    $14.3-15 hourly 1d ago
  • Field Sales Support Specialist

    Tremco CPG Inc.

    Customer service specialist job in Saint Louis, MO

    BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco Roofing and Building Maintenance is currently searching for a Field Sales Support Specialist in St. Louis, MO covering the Springfield, IL area. The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the Sales Representative's region. Maintains accounts through prospecting, closing, and providing solid market presence including serving customers. Developing Business Preparing and/or distributing marketing materials Inspection and evaluation of the property Preparing roof drawings and sketches Preparing scope of work documents Preparing proposals Attending sales calls Pricing patch and repair jobs Providing technical expertise Attending meetings with the architect, contractor and/or owner Managing Accounts Identifying, analyzing, resolving problems Preparing reports to owners regarding the condition of roofs. Project site visits to monitor installation of Tremco roofing products Identification of any aspect of installation that does not comply with specifications Review and resolve concerns of architects, contractors and owners regarding Tremco's installation instructions Coordinating visits with contractors Preparing reports on progress and problems for the Sales Representative. QA/ QA+ inspections Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only). Identifying and troubleshooting problems arising during installation and the lifecycle of the roof May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor. May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks. This Work May Include But Is Not Limited To Conducting diagnostic infra-red scans of roofs Taking photographs Preparing CADD drawings Delivering or picking up samples, documents or small products from/to architects, owners and contractors. Education And/or Experience Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience. Must have a minimum of two to three years of related hands-on experience and/or training in a similar role. Prior sales and/or customer related experience in roofing industry required. Qualifications Thorough understanding and application of roofing and waterproofing contracting standards. Experience with MS Word, Excel and familiarity with CADD Excellent written and verbal communication skills. Excellent interpersonal and organizational skills. Ability to build relationships and deliver exceptional customer service. Good analytical, troubleshooting, and problem-solving skills. Ability to read, analyze and interpret general business and technical information, e.g. professional journals and periodicals, technical procedures, or governmental regulations. Ability to draft reports, business correspondence and similar documents. Ability to effectively present information and respond to questions from customers, contractors, and architects. Ability to communicate business and technical information (e.g. information relating to status of projects, remediation plans, and customer concerns) to Sales Representative. Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume. The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
    $70k-90k yearly 2d ago
  • Customer Service Representative

    Clae Solutions

    Customer service specialist job in Saint Louis, MO

    Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. Responsibilities Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions. Provide Support: Assist customers with enrollment processes and guide them through our energy solutions. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in customer service or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
    $27k-35k yearly est. 13d ago
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Customer service specialist job in Benton, MO

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $17-$19 hourly Starting Pay: $17/hr At 3 Months: $17.50/hr At 6 Months: $18/hr In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $17-19 hourly 8d ago
  • Lead Food Services Team Member

    Pilot Company 4.0company rating

    Customer service specialist job in Marston, MO

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include: Maintains Brand and PTC restaurant operational standards Executes shift plan Follows up assigned tasks Assists management team Works hourly positions Monitors food prep and register procedures and cash handling policies and processes Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards Provides direction to team members during shift Ensures restaurant cleaning processes and methods are followed Monitors labor usage and break policy according to Blue Cube Adheres to restaurant plans/objectives as set by Restaurant General Manager Assists with training and cross training of team members as directed Adheres to all Brand and PTC processes and policies Monitors register procedures and cash handling policies and processes Maintains safe working conditions by following all safety and security policies and processes Ensures all team members are adhering to Brand and PTC's dress code standards Follows all Brand maintenance processes and methods Advises Restaurant General Manager as to performance/discipline problems Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards Ensures compliance of Brand and PTC marketing and ensures products are available and fresh Works hourly positions Other duties as assigned by management Pay Rates Starting between: $13.80 - $20.13 / hour Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $13.8-20.1 hourly 7d ago
  • Customer Relations Specialist I

    Lutheran Church Extension Fund

    Customer service specialist job in Saint Louis, MO

    Organization Profile The primary mission of Lutheran Church Extension Fund (LCEF) is to provide financial resources and related services for ministry, witness, and outreach of The Lutheran Church - Missouri Synod (LCMS). In so doing it shall raise funds primarily through the issuance of corporate notes and other debt instruments. Its assets shall be used exclusively for the following: To provide financing and services for the acquisition of sites; the construction of facilities; the purchase of buildings and equipment; operating expenses; professional church worker education; the residential housing needs of professional church workers; and other purposes approved by its governing board consistent with the ministry and mission of the Synod under policies approved by the Board of Directors of the Synod. Reporting Relationship The Customer Relations Specialist I reports directly to the Customer Relations Director. Summary The Customer Relations Specialist I is responsible for inbound and outbound calls with customers. This position responds to account inquiries, processes work, and routes work to appropriate teams to be processed. Tasks are executed following established processes and procedures, under general supervision. Essential Job Functions Manage inbound and outbound calls with customers to resolve questions, provide forms or documents or assist them in finding information on the website or through customer portals. Assist customers with questions on current products and services or direct them where to find the information. Assist customers in locating documents and information on the company website. Fulfill requests and complete all paperwork needed for processing. Engage with other departments to resolve customer situations. Route work to appropriate teams to be processed through established processes and procedures. Document call interactions according to established process. Complex tasks or requests for exceptions are escalated for review and resolution. Education and Experience Minimum three year's experience working in a financial institution, call center, or customer service. Series 63 license, or ability to pass the Uniform Securities Agent State Law Examination (Series 63) within 60 days of employment. Associate's degree in business or related field, preferred. Competencies (Knowledge, Skills and Abilities) Knowledge of deposit and loan products and services. Understanding of IRA rules and regulations. Learns new skills/information/processes easily and applies new knowledge quickly. Strong computer skills, including Microsoft Office. Ability to learn proprietary and non-proprietary software applications. Aptitude for managing and diffusing difficult customer service situations. Communicates with empathy, tact, and respect. Partner with others to engage in problem-solving. Ability to clearly articulate issues and concerns and recommend solutions. Outstanding communication skills, both written and verbal. Ability to provide clear direction and feedback and can communicate effectively with various audiences and all levels of the organization. Exercises discretion and judgment in confidential matters. Strong organizational skills with the ability to prioritize and multi-task. Detail oriented with high degree of accuracy. Results-driven with the ability to work well under pressure and under tight deadlines, and with minimal supervision. Participates fully on assigned and adjunct teams, fosters a collaborative spirit, and builds collaborative networks with internal staff. Is energized by change and welcomes new opportunities; quickly learns and adapts to change. Manages uncertainty and stress during change and rallies behind change initiatives. Seeks self-development opportunities. Cooperates and participates fully in the coaching process and actively seeks continuous learning to improve personal and team performance. Required to have a flexible work schedule, specifically covering LCEF's Customer Relations business hours. Aligned with LCEF values and committed to LCEF mission and goals. Supervisory Responsibility None Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $32k-47k yearly est. 60d+ ago
  • Retention Representative

    Carshield

    Customer service specialist job in Bragg City, MO

    CarShield is seeking talent to join its growing Retention team. This role is responsible for handling incoming calls from existing customers that wish to cancel their service. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their sales and value-building skills to use! Reporting to the Retention Manager, this position is responsible for: Answering inbound calls from existing customers. Assessing customer needs and developing a strategy for their retention. Building value in product by communicating services provided and customer savings. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Customer Retention Representative: $25/hour, plus performance bonus! (Average ~$26/hour). Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional Development Opportunities. Basketball, table tennis, billiards, and other recreation on-site. Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Customer Retention Representative: Ability to work on-site at our headquarters in St. Peters, MO. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication and persuasion skills. Highly coachable. Ability to effectively multi-task. 2+ years' experience in a call center environment, working with escalated customer issues. Customer Retention experience preferred. Basic computer and typing skills. Must be able to be licensed by the State of Missouri (application process and fee supported by company). Bilingual (English/Spanish) a plus. Compensation details: 25-30 Hourly Wage PI7c10866ffaca-31181-38831066
    $25 hourly 7d ago
  • Customer Service Officer

    Thales Group 4.5company rating

    Customer service specialist job in Jennings, MO

    At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive - and that it's all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what's possible. From manufacturing and engineering to cybersecurity and space, we're driving progress in some of the world's most important industries - and working together to build a future we can all trust. Our Explosive Ordnance Systems team enables the Australian Defence Force through storage, distribution, maintenance and disposal of these systems, all across Australia. As a turnkey solution, we offer the opportunity to gain a holistic understanding of our business operations, creating huge opportunities for growth. In this exciting site-based role, you will be responsible for providing outstanding customer service to all internal and external personnel, ensuring all administration tasks are completed and maintaining accurate data entry. * Deliver comprehensive administration support * Perform accurate and timely data entry to support operational efficiency * Preparation of work orders * Prepare and provide reports and documentation * Provide quality customer service to internal and external customers and staff * Manage and maintain the accurate operation of the inventory stock management system Your Experience On day one in this role, we'll expect you to bring the following skills, experience and behaviours: * Advanced data entry ability * Strong numeric, literacy, independent and comprehension skills * Intermediate to advanced MS Word and Excel skills * Experience in a customer service role * Experience / knowledge in warehousing processes - desirable * Experience working in a Defence environment - desirable * Basic experience or working knowledge of dangerous goods - desirable * Availability for local and interstate travel as required As part of our commitment, we offer: * Competitive remuneration (Insert WAGE EA) + Super + Profit Share * ThalesFlex - Hybrid work environment * Fitness Passport Discount - Access to a network of Gyms across AUS as cheap as $14.95 P/W * Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance) * Modernised Paid Parental Leave * Veterans Leave * Novated Lease options * Family support through our partnership with Parents at Work * Personal & professional training development opportunities * Sonder - Wellbeing & Support Partner We are recognised as a Family Friendly Workplace. We are proud to be endorsed as a Work180 Employer, read more about our WORK180 endorsement. Good to Know Prior to being offered employment, you will need to complete pre-employment police and medical checks. A Defence security clearance NV1 is also required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance. Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website ********************************* In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role. The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role. It's easy to dismiss the perfect opportunity if you don't see yourself as the perfect fit. If this role feels right - no matter your background or personal circumstances - please introduce yourself or join our community. We're committed to supporting a diverse workplace, and that starts here. We're proud to be endorsed by WORK180 as an Employer for All Women, but we know there's always more we can do. We'll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone. Read more about our WORK180 endorsement.
    $32k-39k yearly est. Auto-Apply 52d ago
  • Bilingual Call Center Specialist

    Pet Resource Center of Kansas City

    Customer service specialist job in Kansas City, MO

    Job DescriptionDescription: The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care. The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them. Essential Duties and Responsibilitiesu Client Care & Communication Answer 50-65 inbound calls daily with compassion, professionalism, and patience. Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments. Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations. Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions. Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed. Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals. Scheduling & Documentation Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps. Record all client and patient information with precision and in real time. Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies. Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed. Advocacy & Resource Support Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care. Provide guidance to families facing urgent or emotional situations, helping them make informed decisions. Offer support and follow-through for clients facing financial, transportation, or resource barriers. Operational Excellence Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence. Maintain clean, organized, and sanitary work areas. Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations. Participate in ongoing training, development, and in-service education to continually build knowledge and skills. Complete all other tasks and duties assigned to support smooth clinic operations. Our Offer Pay: $15-$16.00/hour, based on experience Full-time schedule Health, dental, vision, and life insurance options Three (3) weeks of paid annual leave with flexible scheduling Paid holidays 401(k) Kudos incentive program Requirements: High energy with a passion for helping animals and people Exceptional customer service skills Calm and confident when handling difficult or emotional client situations Strong decision-making abilities Ability to thrive in a high-volume, fast-paced environment Outgoing, positive, and approachable personality Bilingual (English/Spanish) strongly preferred Excellent computer and typing skills Experience in call center, veterinary reception, or animal welfare settings is a plus
    $15-16 hourly 3d ago
  • Call Center Specialist- ONSITE (Chesterfield, MO)

    Blink Health Administration LLC 3.4company rating

    Customer service specialist job in Chesterfield, MO

    Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: * Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers * Provide patient care to accurately support pharma programs and triage to appropriate teams when required * Strive to meet and exceed structured performance targets. * Document all call information and data discovery according to operating procedures * Utilize Knowledge Base materials as a foundation for resolving inquiries * Maintain confidentiality of patient and proprietary information * Develop a working knowledge of company related security and privacy practices. * Participate in continued education on product changes, new features and product launches * Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Location/Hours Full time * 40 hrs/week, available shifts: 11am-7 pm, 9/9:30am -5/5:30pm and 9am-7pm (4 x 10 hrs) * Every 3rd Saturdays rotation, 8am- 4pm CST * Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017 * Scheduling flexibility, as your schedule may change over time according to business needs Benefits * Medical, dental, and vision insurance plans that fit your needs * 401(k) retirement plan * Paid time off, sick time & holidays * Pre-tax transit benefits and free onsite parking Requirements: * High school diploma or GED required, Bachelor's degree strongly preferred * Customer service or inbound call center experience required * Healthcare, pharmacy or other relevant industry experience strongly preferred * Strong verbal and written communication skills * Sound technical skills, analytical ability, good judgment, and strong operational focus * A passion for providing top-notch patient care * Ability to work with peers in a team effort and cross-functionally * Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $36k-45k yearly est. Auto-Apply 33d ago
  • AHR MO Reservations Agent

    American Heritage Companies 4.3company rating

    Customer service specialist job in Branson, MO

    Job Details BRANSON, MO Seasonal $15.00 - $20.00 HourlyDescription Division/Department: Branson Scenic Railway/Reservations Job Title: Reservations Agent Reports To: Reservations Manager Non-Exempt/Hourly Classification: Seasonal Compensation: $15 - $20 Job Summary: The Reservations Agent position serves as the initial point of contact for our guests- assisting in providing information about ticket options, departure times, train history and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment. Essential Duties and Responsibilities: Assist customers with selecting reservations by providing them thorough explanations of departure times, trip options and special offers. Answer questions about the Branson Scenic Railway history, route and ride while offering guidance on appropriate clothing and/or supplies guests should bring when booking a trip. Work in ticket window to assist guests, sell tickets, provide will-call bookings. Process reservation requests made in person, via phone or online through the company ticket software. Assist with stocking of brochures or other marketing materials within the depot. Other duties as assigned. Qualifications Education, Skill & Experience: Strong computer skills and ability to multitask, required Experience working in reservations, call-centers, hotel or other related fields strongly preferred Commitment and proven record of providing high customer-service to varied clientele a must Ability to work in fast-paced environment, in close quarters, and among large staff Cash handling experience with a focus on accuracy, required Work Environment: Standing, sitting for 8 to 10 hours per shift Walking in and around industrial/railroad environment on uneven surfaces Occasional bending, twisting, lifting up to 25 pounds
    $23k-26k yearly est. 58d ago
  • PART-TIME HUMANE SERVICES REPRESENTATIVE - PET ADOPTION CENTER

    St. Charles County, Mo 4.3company rating

    Customer service specialist job in Saint Charles, MO

    Apply Now JOB OVERVIEW: The purpose of this position is to provide the public with a high volume of pet adoption services and provides general clerical assistance to department staff. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into the computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs, and collects fees from visitors. * Receives, releases, and processes adoptions of animals entering the facility. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with animal control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assists with duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. REQUIREMENTS: * Requires graduation from a general or technical high school or equivalent. * 3 years clerical experience involving customer service and record keeping required. * Cashiering, teller, or related skills required. An equivalent combination of education, training and experience will be considered. * Must be able to multitask efficiently. * Ability to be a team player and communicate effectively with co-workers, supervisors and the general public, including dissatisfied citizens, is mandatory. * Requires general computer skills and working skills in performing data entry and filing. * Requires successful completion of computerized clerical skills testing as follows: * Data Entry * Microsoft Outlook * Customer Service Please call the Human Resources office at ************ to register for clerical testing to be completed online or in person. If you completed clerical testing prior to 8/13/25, please note that our clerical testing has changed, and you may be required to retest. Please contact Human Resources at ************ for more information. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a part-time clerical support position. Candidate should be available to work an estimated 18-20 hours per week. Typical hours would fall between 8:00 am and 6:30 pm, Monday - Saturday. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
    $27k-30k yearly est. 9d ago
  • Service Center Representative

    St. Charles Community College 3.5company rating

    Customer service specialist job in Lake Saint Louis, MO

    Job Description St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations. SCC is looking for a full-time Service Center Representative to join our Student Services Department. POSITION SUMMARY: The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer the college's main phone number promptly and professionally. Provide general information about the college, including admissions, programs, events, and services. Direct calls to the appropriate departments or individuals based on the caller's needs. Maintain an up-to-date directory of college departments, services, and staff. Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department. Keep accurate records of calls, including the nature of the inquiry and any actions taken. Assist with other administrative tasks, such as managing the reception area and supporting other departments. Maintain a high level of confidentiality regarding student and staff information. Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information. MINIMUM EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Some college coursework preferred. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask and manage time effectively. PREFERRED EXPERIENCE: Previous experience in a call center, customer service, or administrative role is desirable. Experience in an educational setting is a plus. St. Charles Community College is an Equal Opportunity Employer.
    $34k-40k yearly est. 24d ago
  • Travel Reservationist and Administrator

    Discover Branson

    Customer service specialist job in Branson, MO

    Branson, MO Travel Reservationist and Administrator Full Job Description Purpose of Position: Assist the Operations Manager in overseeing Guest Services and customer reservations. This position includes answering phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items. Customer service is our #1 priority - experience the difference working with an A+ rated and BBB Accredited company that began in 1982. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position. This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities. Job Summary for Branson Travel Reservationist and Administrator position: The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position. Duties & Responsibilities Responsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork. Assist in promoting, developing and maintaining a work environment that provides an exceptional Guest service experience for both team members and Guests. Assist with operating Reservations and admin with organization and commitment to excellence. Assists in ensuring all updates and policies are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers. Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues. Assists in ensuring that customers are 100% satisfied with their vacation experience. Experience, Skills, and Education Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. Ability to work on at least 1 weekend day Ability to be "on-call". A Desire and Drive to succeed and win the day. Apply in person at the following location: Discover Branson Visitor's Center 1105 W. 76 Country Blvd Branson, MO 65616 Job Posted by ApplicantPro
    $19k-25k yearly est. 1d ago
  • Customer Service Representative

    Waterway Carwash 4.1company rating

    Customer service specialist job in Lees Summit, MO

    Waterway is now hiring Customer Service Associates for our newest location in Lee's Summit! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $20 per hour ($16 base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Location: Waterway Lee's Summit - 1000 NW Pryor Road, Lee's Summit, MO 64081. Other locations across Kansas City available. **New hires may train at an alternate Kansas City location until the store's official opening day. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
    $16-20 hourly Auto-Apply 5d ago
  • Agent Services Representative

    Reecenichols Real Estate 4.0company rating

    Customer service specialist job in Springfield, MO

    This is an existing opportunity to enter the fast-paced real estate environment as a concierge Agent Services Representative. This role works closely with office brokers and top-producing agents and teams. This position provides sales associates with marketing and administrative support through creation of promotional pieces, broker price opinions, database search capabilities, agent website maintenance, client correspondence and by providing general office and computer assistance. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations. Create brochures, flyers/postcards, marketing materials, and other promotional pieces; Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO). May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides. (60-80%) Set up and update client and customer sphere of influence databases; and create farming database for sales associates. Maintain internet by updating company website and sales associate's personal websites/pages. May perform data input, maintain and monitor data files, create files and documents and produce reports. (10-20%) Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records. (10-15%) May assist agents with setting marketing plans and organizing and facilitating agent training activities. (5-10%) Assist new agents in setting up their office, getting into MLS, training on computers and office equipment. May assist with license transfer or annual license renewal. (5-10%) May serve as back-up to other office staff. (5-10%) Perform any additional responsibilities as requested or assigned. (0- 5%) Performance Expectations Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications Education: Minimum of high school diploma or the equivalent. Secondary education preferred. Experience: One to three years clerical or administrative experience. Marketing and social platforms experience preferred. Real estate knowledge preferred. Knowledge and Skills: Knowledge of real estate, title and/or mortgage business preferred. Strong computer/technology skills: proficient in Microsoft Office and Canva products. Must possess strong organizational skills; ability to multi-task; accuracy/quality; detail-oriented. Strong interpersonal skills, a customer service focus and the ability to work as a member in a team-oriented environment. Effective analytical and problem-solving skills. Attention to details. Demonstrated verbal and written communication skills including presentation ability. Other (licenses, certifications, schedule flexibility/OT, travel, etc.): NA We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer
    $27k-35k yearly est. 1d ago

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Automobile Club Of Missouri Inc

The Nuckolls Agency

Turbotax

Crete Professionals Alliance

Top 10 Customer Service Specialist companies in MO

  1. Sherwin-Williams

  2. Automobile Club Of Missouri Inc

  3. Premium Waters

  4. The Nuckolls Agency

  5. Turbotax

  6. St. Francis Medical Center

  7. O'Reilly Auto Parts

  8. Crete Professionals Alliance

  9. Goodhouse

  10. Maritz

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