Customer service specialist jobs in North Hempstead, NY

Company: Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and brands of GSE. Sage provides supply chain management, on site supply services, single source supply, logistics solutions, engineering solutions and other cost reduction programs. Summary: As a customer service representative at Sage Parts, you will be a subject matter expert in ground support equipment parts and have a technical mindset. Customer service representatives should be able to work in a fast-paced environment, handle customer inquiries and high call volumes while ensuring customers feel valued and heard. A successful CSR possess excellent communication, problem-solving, and time management skills to effectively manage inbound and outbound calls. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle inbound/outbound phone calls and email requests for quotes/orders Warranty/returns processing and follow up Work with suppliers to provide technical support to internal/external customers Work with suppliers to help customers troubleshoot/diagnose warranty claims Support of assigned territory field salesperson(s) and their customers Provide written/verbal feedback to customer's inquiries Call existing customers to promote new/additional business Follow up with customers on quotes/orders daily Customer trainings of Sage's ecommerce solution REQUIREMENTS / REQUESTED QUALIFICATIONS 2-4 years of GSE/automotive experience Inside sales experience to assist in growth of assigned territory (YoY sales turnover, gross margin improvements) Development of open sales area Call on potential customers to increase interest of Sage value add Ability to read and comprehend parts and service manuals Strong communication skills Time management/follow up and prioritization skills Must have strong customer service skills Working knowledge of Microsoft Excel and Word Must have good analytical and writing skills Spanish speaking a plus WORKING CONDITIONS: Work near/with others Desk position Occasional customer visits We stand behind our customers, products, and services as responsibility, support and continuous improvement are the key words which drive our work attitude. We also believe in work as an essential way to achieve success, and we aim to build a work environment which fosters individual growth and personal achievement for our employees through empowerment. If our values match yours, we would like to hear from you! Benefits Offered Include: Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, 401(k) plan, HC-FSA, DC-FSA, HAS, Paid time off, Holidays. Sage Parts is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, creed, age, disability, national origin, genetic information, veteran status, pregnancy, childbirth, medical needs arising from pregnancy or childbirth, medical conditions related to pregnancy or childbirth, including, but not limited to, lactation, or any other characteristics protected by law, unless a bona fide occupational qualification applies.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends. Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support. Assisting members with completion of all enrollment activities including but not limited to changing lines of business to ensure member is in the optimal plan, re-enrolling members due to administrative issues, premium payment etc. Assist members with PCP selection as well as locating providers and vendor within plan's network. Providing end to end customer support to drive customer satisfaction and improve customer experience. Interfacing with internal and external stakeholders to ensure complete resolution.

Are you ready to be a part of something meaningful? We're partnering with an innovative client in the healthcare industry who is seeking an exceptional Customer Service Representative to join their team! This is an incredible opportunity to make a difference in people's lives while thriving in a supportive, engaging workplace. What you'll do: As a Customer Service Representative, you'll be an integral part of the team, supporting patients and ensuring their needs are met while delivering an exceptional customer experience. Your key responsibilities will include: Answering inbound calls: You'll be the friendly voice on the other end of the line, assisting customers with their inquiries and guiding them through company processes. Processing orders: Accurately entering orders into the company's software system and ensuring they are successfully processed and shipped. Follow-ups: Building trust with customers as you track and confirm order shipments, keeping them fully informed along the way. Troubleshooting and resolving issues: Acting as a problem-solver, you'll tackle technical product issues with a solutions-oriented approach. Cultivating positivity: Bring your “can-do” attitude to work, an openness to new ideas, and a dedication to making every customer interaction count. Being the spark of positivity: Show up with a smile, adding value to the workplace culture while supporting your teammates, suppliers, and customers. What we're looking for: Our client is searching for candidates who are: Outgoing, empathetic, and passionate about delivering exceptional customer service. Detail-oriented with stellar organizational skills to ensure timely processing of orders. Adaptable and open to learning new systems and processes. Capable of thriving in a fast-paced environment with a proactive mindset. If you're someone who loves solving problems, enjoys supporting people in their moments of need, and is excited about creating meaningful connections, this role is perfect for you. Why should you apply? Join a company that values its employees and customers equally. This is an opportunity to work with a small, welcoming team that celebrates positivity and collaboration. You'll also contribute to a healthcare organization that's genuinely making a difference in its community. Take the next step in your career, apply today! Your smile, attitude, and customer-focused mindset could be exactly what our client is looking for.

Sales Support Specialist - Helping Doctors Help Skin Glow! Schedule: Monday - Friday, time of day 8AM - 5PM EST About Us: We're a leading medical-grade skincare brand trusted by dermatologists, plastic surgeons, and aesthetic professionals nationwide. Our mission? To combine science and skincare to deliver real, radiant results. Behind every successful partnership with a physician's office is a smooth, supportive, and detail-oriented sales operation - and that's where you come in. About the Role: As our Sales Concierge aka Sales Support Specialist, you're more than support - you're the bridge between our brand and our physician partners. You'll be the go-to expert who ensures every order, inquiry, and sales interaction feels seamless, efficient, and personal. If you're a multitasking pro who loves skincare, understands sales processes, and thrives in a professional-yet-collaborative environment - this is your chance to shine. What You'll Do: Coordinate the design concierge process by understanding the clients' aesthetics and brand identities, and collaborating with our internal design team to deliver tailored design solutions. Serve as a dedicated liaison between the sales team, physician offices and internal creative teams, ensuring smooth communication and exceptional service. Manage onboarding and design coordination for new account setup, and data accuracy within Salesforce. Support sales representatives in leading the onboarding process for new clients, including leading the custom design process. Oversee project timelines and priorities using strong project management skills-especially for new client deliverables. Deliver warm, knowledgeable customer support to our physician partners-resolving any issues quickly and professionally. Identify opportunities to improve processes, enhance efficiency, and elevate the overall client experience. What You Bring: Experience in sales support, operations, or customer service-ideally in skincare, aesthetics, or healthcare. Proficiency in Salesforce. Excellent project management and multitasking skills-you thrive in a fast-paced environment. A strong eye for design and branding-you appreciate professional, clean, and elevated visuals. Familiarity in Adobe Creative Suite is a must including Illustrator, Photoshop and InDesign. Accuracy and care in order processing - every detail matters when working with medical professionals. A polished, professional communication style-comfortable engaging with doctors, practice managers, and sales reps alike. Why You'll Love It Here: Join a mission-driven company redefining the future of professional skincare. Work alongside passionate sales and creative professionals who value teamwork and innovation. Opportunities for professional growth and development in a rapidly expanding industry. Flexible work environment and supportive leadership. Employee discounts on our scientifically formulated skincare products. Ready to bring structure, style, and stellar support to our growing skincare brand? Apply now and help us empower doctors to deliver confidence - one glowing complexion at a time.

Job Title: Customer Care Representative Terms: FT Permanent - 5 Days Onsite at the NY Office Salary: $60,000-$70,000 based on experience The Customer Care Representative is a vital member of the Operations Team, providing service and support to customers, Sales Representatives, and internal departments. This role ensures efficient order processing, handles inquiries, and contributes to the smooth execution of daily operations across trade, retail, repair, international channels, and e-Commerce. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer & Sales Support and Account Management: Act as a primary liaison for both customers and Sales Reps by providing accurate information on product pricing, availability, item specs, order status, and repair estimates. Process orders and memo requests via BOSS, phone, EDI, or email with accurate and timely data entry. Retrieve and respond to daily inquiries from general and repair voicemail boxes with a high level of responsiveness and professionalism. Maintain proactive communication with Trade Sales Representatives, assisting with client account updates, preparing jewelry for trade and trunk shows, and managing related clerical tasks such as document transmission and follow-up correspondence. Perform various duties as required for designated Trade accounts, including data entry into customer's portals and ordering customer specified tags. Collaborate with internal departments (Accounts Receivable, Shipping, Merchandise) to resolve customer concerns related to billing, order fulfillment, and delivery logistics. Maintain detailed and organized records of order-related documents and correspondence to support audit readiness and service consistency. Respond to E-Commerce and online repair inquiries with professionalism and efficiency. International & Affiliate Coordination Serve as the point of contact for South American accounts Act as a backup resource for Affiliate and International partners. Prepare all necessary documents for International shipments, in compliance with customs and shipping regulations. Repair Processing Manage incoming repairs for Trade, Retail, and Mail-in customers, including receiving, logging, repair order creation, and preparation of completed items for return shipment. Liaise with repair teams and customers to ensure timely status updates and clear communication throughout the service cycle. Order Fulfillment & Inventory Support Support daily Order Fulfilment/Operations duties, including stock keeping, pulling merchandise and fulfilling orders, memo fulfillment, memo returns, order invoicing, and processing credits (RTV - Return to Vendor) Participate in E-Commerce order fulfillment and related activities. Participate in semi-annual physical inventory counts and reconciliation efforts to maintain accuracy in merchandise records. JOB QUALIFICATIONS & SKILLS: Exceptional verbal and written communication skills with a customer-centric approach. Strong organizational and multitasking abilities in a high-volume, detail-oriented environment. Ability to work collaboratively with cross-functional teams to troubleshoot and resolve issues. Retail and Luxury experience preferred Spanish speaking preferred JOB COMPETENCIES Accountability - Takes personal responsibility for the quality and timeliness of their work Product Knowledge - Understanding our products and being able to suggest alternatives in a persuasive manner Customer Service - Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. MIKIMOTO CORE COMPETENCIES Job Knowledge - Able to complete all routine tasks independently. Understands and performs most phases of the job well. Keeps abreast of changes in areas of expertise. Provides good advice in areas of responsibility. Initiative - Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them. Works independently with little direction. Problem Solving - Regularly demonstrates the ability to solve difficult problems with effective solutions in a timely fashion. Seeks input from others when making a decision. May be relied upon to do so without supervision and seeks advice when unusual situations arise. Makes decisions based on accurate and complete analysis of information. Teamwork - Effectively works with others. Able to resolve conflicts and listens to others. Maintains honest relationships and is respected by others. Dependability - Can be trusted or relied upon to act in the way required or expected to get the work done. Is present at work. Is a team player. Takes responsibility for actions. Communication - Shows an understanding of the need to initiate or respond to information in an appropriate, timely and complete manner. Oral and written communications are usually acceptable, being both comprehensible and appropriate. Flexibility - Demonstrates flexibility. Adapts plans and goals for new conditions. Stays current with the organizational objectives and applies knowledge to new methods. BENEFITS Competitive Compensation Package including Salary, Company-paid Medical, Dental, Vision Benefits, Life and Long-term Disability Insurance Offers 401(K) Savings Plan with Employer Match, Short-term Disability Insurance Paid Time Off, Paid Holidays, Summer “Days” Annual Gym Reimbursement Mikimoto Employee Discount Eligibility may vary based on level and tenure, subject to change

We're looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City's most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: ****************************** OSrydUdw As a Luxury Jewelry Customer Service Specialist, you'll be responsible for supporting our clients at every stage of their journey - from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You'll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You'll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you'll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We're looking for someone who doesn't just react, but observes, reports, and helps us move forward. Key Responsibilities: Respond to customer inquiries via phone and email with clarity, professionalism, and urgency Provide accurate updates on orders, custom production timelines, and shipping Manage return and repair requests from intake to resolution Collaborate with the sales team to pass along leads and client opportunities Monitor and respond to online reviews and customer feedback Proactively reach out to dissatisfied clients to resolve issues before they escalate Identify client concerns or recurring issues and report them directly to management Keep accurate internal records using CRM platforms and project tracking tools Ensure every customer interaction reflects the high standards of the TraxNYC brand What We're Looking For: Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality Highly organized and reliable, with strong multitasking and follow-through Polished written and verbal communication skills Professional demeanor with the ability to remain composed under pressure Comfortable working closely with sales and production teams Able to observe patterns, recognize recurring issues, and raise them to supervisors Familiarity with CRM tools and monday.com is a plus (not required) Authorized to work in the U.S. Compensation & Schedule: Pay: $18.00 - $25.00 per hour (based on experience) Subject to growth based on performance Schedule: Full-time, Monday - Friday Standard shift: 11:00 AM - 7:00 PM Occasional weekend availability may be required Location: In-person, New York, NY 10036 (Diamond District) Perks & Benefits: Paid time off Employee discount on fine jewelry Growth opportunities into sales support, logistics, or client experience leadership Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations Direct access to management - your feedback and insights will help shape the company's success If you're serious about luxury service, take pride in your professionalism, and want to grow your career within a brand that values clarity, structure, and excellence - we want to hear from you. Check out our social media below Instagram: ********************************** TikTok: ******************************* YouTube: ********************************************** Facebook: ******************************** Twitter/X: ********************* Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 - 50 per week Benefits: Paid time off Ability to Commute: New York, NY 10036 (Preferred) Work Location: In person

Why this role matters You'll be the glue between our social media community and our customers-supporting our Social Media/Website Manager, keeping DMs and comments buzzing, and turning site visitors into happy repeat customers. If you can spot a TikTok trend and build a clean Excel report, you'll thrive in this position. What you'll do • Support our AI chatbot across email, live chat, and social (TikTok/IG/Facebook/YouTube). • Triage and resolve order issues; partner with the operations team to keep deliveries on track. • Jump into Gorgias: reply to reviews, surface insights, and escalate themes. • Support the Social/Website Manager on content calendars, influencer/ambassador orders, UGC follow-ups, and basic site updates. • Help with Shopify tasks. • Become a mini product expert - learn collections and FAQ so you can answer like a pro. • Spot patterns and suggest ideas that make the customer journey smoother and faster. You're a great fit if you… • Are upbeat, curious, and calm under pressure. • Can switch from answering a DM to fixing a CSV in Excel without missing a beat. • Love social media culture and understand what good brand replies look like. • Communicate clearly (short, friendly, on-brand). • Enjoy organizing tasks and closing loops. Must-haves • 1-3 years in customer support, marketing support, e-commerce, or social/community. Internships count! • Excel proficiency a plus. • Comfortable with Shopify and major social platforms; willing to learn Klaviyo/Gorgias. • Bachelor's degree or equivalent experience. Nice-to-haves • Basic Canva/asset cropping, or experience pulling platform analytics. • BlueCherry (or other ERP) exposure is a plus. Job Type: Full-time Salary: $21 p/h - $24 p/h based on experience Benefits: • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person Amerex Group does not provide visa sponsorship for this role. Candidates must have current work authorization in the United States (e.g., U.S. citizen, permanent resident, or other work authorization that does not require sponsorship)

Title: CSA Validation Subject Matter Expert (SME) Work type: Contract to hire Pay: W2 only Travel: Hybrid onsite (3x per week) NO THIRD PARTIES! Must Have: Extensive experience in the Medical, Pharmaceutical, or Regulatory Compliance industries. Strong CSA (Computer Software Assurance) experience; this role is a true SME function. Excellent communication, leadership, and collaboration skills. Positive, professional attitude; ability to work effectively with cross-functional teams. Agile experience/knowledge highly preferred. Role Overview: The CSA Validation SME plays a key role in the CSA Center of Excellence (COE). The primary responsibility is to ensure the integrity and compliance of CSA projects, with a strong focus on risk assessment and regulatory/data integrity requirements. This role serves as a critical bridge between COE leadership and protocol authors/testers, ensuring that validation projects align with R&D, GSC, and IT policies. Responsibilities: Provide expertise and guidance on validation project risk and complexity. Maintain and promote validation best practices. Gather project information from system owners. Partner closely with Business Analysts. Ensure compliance with Good Documentation Practices (GDP). Support writing and reviewing of reports summarizing CSA validation execution. Collect and incorporate feedback from system owners. Draft and execute GxP Assessment, Risk Assessment (RA), Validation Plan (VP), Test Plan (TP), and Validation Summary Report (VSR) as needed. Draft, review, and execute additional validation documentation when required. Qualifications: Bachelor's Degree in Computer Science, Information Technology, Chemical Engineering, Biomedical Engineering, or related field. 7-10+ years of progressive experience with Computer System Validation (CSV) and Computer Software Assurance (CSA). Strong knowledge of GAMP 5 and 21 CFR Part 11 standards. Previous experience in a GxP or life sciences industry is required. Technical competency in FDA regulations. Experience in generating, reviewing, and addressing CAPAs. Strong written and verbal communication skills. Proven collaboration and teamwork abilities. Self-directed with strong time management and organizational skills. Practical experience with Data Integrity and ALCOA+ is a plus.

Join a team that powers some of the fastest-growing e-commerce sellers across 200+ channels. Goflow | Ridgefield Park, NJ (HQ) In-house preferred, hybrid/remote options available Goflow is a cloud-based platform that helps e-commerce sellers scale across Amazon, Walmart, Shopify, eBay, and 200+ other channels. From one dashboard, sellers manage orders, shipping, inventory, listings, purchasing, and analytics - powering growth without the chaos. Our headquarters is in Ridgefield Park, NJ, where we prefer in-house collaboration. Hybrid and remote arrangements are also available. The Role As an L1 Customer Support Agent, you'll be the first point of contact for sellers who rely on Goflow every day. You'll troubleshoot issues, guide customers through workflows, and make sure their operations run smoothly. Key responsibilities: Support customers with order, inventory, and shipping workflows Troubleshoot syncing, stock, and fulfillment issues Assist with carrier integrations (FedEx, UPS, USPS, DHL, 3PLs) Provide product guidance and best practices Log issues and escalate when needed What We're Looking For 2+ years in technical support, customer service, or e-commerce ops Familiarity with OMS, IMS, and shipping workflows Knowledge of marketplaces (Amazon, Walmart, Shopify, eBay) Excellent written communication (chat/email support) Strong troubleshooting and problem-solving skills Coachable, curious, and eager to learn Intercom experience (FinAI, automations) a plus Why Join Us Competitive salary + performance incentives Benefits + 401(k) with company contributions Additional perks and benefits A culture built on learning, collaboration, and customer success If this role excites you, we'd love to hear from you. Apply today.

Trade Compliance Analyst/Customs Broker will ensure adherence to import/export regulations for the US and Canada. Key responsibilities include staying updated on trade laws, managing records, interfacing with government bodies, and conducting risk assessments. Your Role: Monitor and comply with US and Canadian trade regulations. Maintain accurate import/export records. Liaise with government agencies and facilitate communication with relevant departments. Conduct risk assessments and collaborate on corrective actions. Lead internal audits and provide employee training. Analyze data for strategic insights. Qualifications: Bachelor's Degree 4-6 years of trade compliance experience, including US and Canadian focus. Customs Broker's License required. In process will be considered. Strong understanding of import/export regulations and customs procedures. Excellent communication and analytical skills. Proficiency in Microsoft Office and trade management software. If you're detail-oriented with a passion for trade compliance, we want to hear from you!

The Customer Advocacy Associate's role requires someone that can efficiently analyze customer feedback, accurately categorize the feedback, correspond with customers when appropriate, and partner with various business departments to ensure customer satisfaction. Responsibilities: Analyze customer survey feedback and sentiment and edit topic tags as needed using the survey application Accurately and efficiently, correspond with customers via email and phone as necessary, with urgency, empathy, personalization, and resolution Ensure all assigned surveys and responses have complete follow-up and closure within established SLAs Escalate second-level issues to appropriate team members within the CAD department for resolution / customer satisfaction Escalate any concerns or issues to the appropriate manager / supervisor when required Assist in documenting operational processes Assist in creating customer response templates Identify trends in the feedback and recommend solutions to help resolve business issues to provide exceptional customer experience Support efforts to improve the process and function of the department

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives. Position Overview: UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders. Job Responsibilities: Analyze customer inquiries, various types of feedback. and related data. Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries. Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency. Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP. Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC. Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues. Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience. Is up to date and understanding of industry fraud trends Skills in defining requirements for operational changes or service improvement Capability to adhere to team processes and standards, while leading process improvement efforts. Ability to work in a fast-paced environment while maintaining a high level of attention to detail. Other duties as assigned by supervisor Requirements: Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar Minimum 2-3 years of experience in Logistics or E-commerce is preferred Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools Flexibility and agility to adapt to changing and evolving business requirements and objectives. Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic. Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally. Regular, dependable attendance and punctuality is required Salary: $92,000 - $97,000 *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

One of the largest Real Estate investment management firms in the world, with over $80 billion in assets under management, is looking to hire a Client Services Analyst. With over 300 people, they specialize in investing in property through acquisition and development, mainly in the US. They mostly invest in high-quality properties, office, retail, industrial, multifamily residential, and hotel, but a broad range of real estate strategies across the risk and return spectrum: core, core-plus, value-add, and opportunistic. The primary responsibility for supporting the Firm's fundraising and client service efforts through the preparation of responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and other investor inquiries. Responsibilities include, but are not limited to: Content Development: Draft, edit, and coordinate RFP, RFI, and DDQ responses, incorporating both qualitative narratives and quantitative data, in collaboration with internal stakeholders across functions and levels of seniority. Firm & Investor Relations Support: Develop expertise in Clarion's investment platform and funds to support a wide range of investor relations activities. Maintain strong working relationships across the Firm to stay informed on new initiatives, strategy updates, and performance results, ensuring client deliverables reflect current information. Support special projects and ad hoc initiatives as assigned. Candidate Profile 1-2 years of experience in financial services, preferably private fund marketing, client services, investor relations, due diligence, or operations.

We are seeking a proactive and customer-oriented individual to join our team. The ideal candidate will be responsible for responding to customer inquiries, assisting with online purchases, and promoting our products and services. This role also involves working with various teams to ensure an exceptional customer experience and contribute to the growth of our online sales. Key Responsibilities: Handle customer inquiries promptly through inbound and outbound calls, emails, live chat, and other online platforms, providing accurate information about products, pricing, promotions, and order updates. Guide customers through the website, helping them complete online purchases and offering tailored product recommendations. Manage post-sale interactions, including order tracking, returns, exchanges, and ongoing product support. Collaborate with the marketing team to drive online sales through seasonal campaigns, special promotions, and email marketing efforts. Ensure product listings are up-to-date, accurate, and optimized for search engines (SEO). Use CRM software to maintain detailed records of customer interactions and sales activities. Analyze online sales trends to identify growth opportunities and areas for improvement. Provide valuable feedback to the merchandising team on customer preferences, inventory levels, and product demand. Stay up-to-date on product knowledge to provide customers with comprehensive information and assist them in making informed buying decisions. Work towards meeting monthly and quarterly sales targets and key performance indicators (KPIs). Qualifications: High school diploma or equivalent required; college degree preferred. Prior experience in sales, account management, or e-commerce is highly desirable. Excellent communication skills and a customer-centric approach. Proficient in Microsoft Office Suite (Excel, Word, Outlook) and familiar with CRM platforms (Salesforce, HubSpot, etc.). Ability to quickly grasp new product knowledge and services. Self-motivated with the ability to work independently and as part of a team. Positive attitude with strong problem-solving skills and a passion for delivering exceptional customer service. Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously. Experience with online sales platforms (Shopify, Magento, etc.) is a plus.

Scully and Scully , the prestigious Park Avenue luxury home furnishings store is seeking a Customer Service Associate with sales experience preferred. Responsibilities Include: · Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders. · Provide exceptional service and correspond with customers via email and phone in a timely fashion. · Follow up on existing issues and keep customers updated on the status of their orders. · Schedule pick-up and delivery of items with third-party shippers; monitor deliveries to ensure accuracy and timeliness. · Send and track customer sample requests as well as other administrative projects. Basic Qualifications: · Sales experience preferred. · Ability to give exceptional customer service in a timely fashion. · Excellent technical skills, including MS Office Suite and web-browsing. · Great organizational, verbal and interpersonal skills. · Very detail oriented and a quick learner. · Ability to multi-task and prioritize. · Computer data entry proficiency. We offer excellent salary plus commission, workplace environment and benefits (Health Insurance, 401k, Paid Time Off). Opportunity for growth within the company. Please attach your resume in PDF or DOC format.

Jobs are readily available for talented Psychic and Tarot readers on a professional 800 Phone line. Customers are provided excellent readings with readers that have undergone our evaluation efficiently. Numerous great incentives include holiday bonus, yearly spend will increase, and more. This is a chance to render services from home.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

At Bond, we build deeper brand loyalty and drive sustainable growth through innovative customer experience solutions. We're a dynamic, forward-thinking team-and we're looking for seasoned professionals who can help shape the future of loyalty. We're expanding our national network of Customer & Employee Experience Consultants to support exciting upcoming projects. This is your opportunity to play a key role in transforming dealership cultures and elevating customer experience standards across the country. About the Role: As a Customer & Employee Experience Consultant, you'll partner with automotive retailers nationwide to consult, coach, and facilitate sessions that drive measurable, people-first change. You'll use your expertise to empower leaders and frontline teams with tools, insights, and behaviors that elevate the customer journey. This is a multi-month contract role, ideal for independent consultants who thrive in fast-moving environments, love to travel, and want to make an immediate and lasting impact while building solid relationships with key store contacts What You'll Do: Travel to assigned dealership locations across the U.S. (up to 90 in-store days between January and November 2026 - not including travel). Deliver impactful full-day coaching and training - both in-person and virtually - focused on improving customer experience and driving in-store culture change (via employee experience). Build trusted relationships with automotive retail store leadership and frontline staff to inspire engagement and action. Execute a structured program methodology with the skills, agility and prowess to ensure content is relevant and tailored to client needs, while ensuring client KPIs are achieved. Deliver consulting that translates data and insights into practical (SMART) action plans and performance improvements. Co-build accountability plans with store leadership and staff to support their ongoing efforts, using a prescribed system to track and manage. Track and manage detailed visit information for store observations, feedback, and recommendations for 1) store visits, and 2) all communications with stores, into the CRM platform. Attend, lead, and/or support onboarding, virtual team sessions, and client meetings as required. Your Skill Strengths & Qualifications: 10+ years' experience in leadership, customer experience, employee experience, coaching, consulting, and/or training. Demonstrated success leading cultural transformation and/or customer satisfaction initiatives. Experience managing complex human-centric transformations involving people, processes, and technology A consultative *and* coach-like approach that builds credibility quickly, builds consensus, and inspires transformation. Strong facilitation skills and comfort speaking to various audiences - from executive teams to deskless workers. Proven ability to manage your own schedule, prioritize responsibilities, and meet deadlines with minimal supervision. Savvy with Microsoft Word, Excel, PowerPoint, and digital tools (Zoom, Salesforce). Comfortable with data-able to present it in a meaningful way to drive action. Valid U.S. driver's license and vehicle/business liability insurance (or willingness to obtain). Advanced proficiency of the following skills: autonomy + collaboration, discernment, critical thinking, agility + improvisation, relationship building, concise + detailed + influential communication, participant engagement, problem-solving, active listening, giving feedback, fostering emotional intelligence. Preferred Experience: Automotive, retail, and/or hospitality industry experience. Coaching or training certifications (e.g., ICF, CTDP, EQA). Prior experience as an independent consultant. You are right for the role if: You're approachable, adaptable, and can lead with influence rather than authority. You inspire teams and leadership to embrace change and take ownership of both customer and employee experiences. You thrive in a high-travel, project-based environment and bring your best to each engagement. You're savvy with technology, systems, and keeping organized to drive efficient and optimal performance. You know how to read a room, diffuse resistance, and energize a team toward a shared goal. You can figure things out on your own and aren't afraid to ask for help. You enjoy the balance of working independently and as a team player. You're comfortable standing in front of the room, at the boardroom table, and grabbing a seat with team members in the lunchroom. Why join the Bond CX/EX Consulting Team? Be part of a high-impact, high-integrity organization driving transformation across major industries. Work on nationally recognized programs for major brands. Join a collaborative, future-forward team that values innovation and relationships. Flexibility to manage your schedule and preserve work/life integration while traveling. Make a meaningful difference - one store, one team, one customer at a time. Let's Create Bonds That Drive Loyalty If you're ready to use your experience to make a difference and help businesses level up their customer experience, we'd love to connect.