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Customer service specialist jobs in Port Arthur, TX

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  • AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE

    Constitution General Agency LLC

    Customer service specialist job in Port Arthur, TX

    At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual
    $31k-51k yearly est. 20d ago
  • Client Experience Specialist - 100% Commission | Beaumont, TX (SG-374934)

    Strickland Group LLC 3.7company rating

    Customer service specialist job in Beaumont, TX

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $43k-87k yearly est. 26d ago
  • Partnership and Engagement Specialist

    Triangle Area Network Inc.

    Customer service specialist job in Beaumont, TX

    If you love connecting with people, building relationships, and creating stronger, healthier communities, this role is for you. TAN Healthcare is looking for someone who believes in meeting people where they are, telling meaningful stories, and helping Southeast Texans access the care they deserve. You'll be the friendly, welcoming face of TAN-out in the community, online, and in local partnerships. What You'll Do Engage the Community Build real relationships with residents, schools, churches, civic clubs, and local organizations. Show up at community events, health fairs, and outreach opportunities to share TAN's services. Lead simple, easy-to-understand health education sessions that build trust and awareness. Share TAN's Story Draft press releases, talking points, and community updates. Highlight TAN's impact through local media and public storytelling. Support leadership with clear, consistent messaging during events and communications. Connect Through Social Media Manage and grow our presence on Facebook, Instagram, TikTok, and LinkedIn. Create simple graphics, flyers, and short videos that resonate with the community. Help run small digital campaigns that spread health education and increase awareness. Build Strong Partnerships Work with nonprofits, schools, health providers, and local businesses to strengthen community support. Coordinate shared events and collaborative projects that benefit Southeast Texas families. Track Impact Keep records of outreach activities, media coverage, and community needs. Share monthly snapshots of what's working and where support is growing. What You Bring Experience in community engagement, PR, marketing, or social media. A natural ability to talk with anyone and make them feel heard. Strong writing skills and confidence representing TAN in public settings. Basic graphic design skills (Canva or similar). Organized, self-motivated, and comfortable juggling multiple priorities. Bachelor's degree preferred; 2+ years of related experience preferred. Valid driver's license and ability to lift 50 pounds for outreach events.
    $32k-51k yearly est. 10d ago
  • Partnership and Engagement Specialist

    Tan Healthcare

    Customer service specialist job in Beaumont, TX

    If you love connecting with people, building relationships, and creating stronger, healthier communities, this role is for you. TAN Healthcare is looking for someone who believes in meeting people where they are, telling meaningful stories, and helping Southeast Texans access the care they deserve. You'll be the friendly, welcoming face of TAN-out in the community, online, and in local partnerships. What You'll Do Engage the Community * Build real relationships with residents, schools, churches, civic clubs, and local organizations. * Show up at community events, health fairs, and outreach opportunities to share TAN's services. * Lead simple, easy-to-understand health education sessions that build trust and awareness. Share TAN's Story * Draft press releases, talking points, and community updates. * Highlight TAN's impact through local media and public storytelling. * Support leadership with clear, consistent messaging during events and communications. Connect Through Social Media * Manage and grow our presence on Facebook, Instagram, TikTok, and LinkedIn. * Create simple graphics, flyers, and short videos that resonate with the community. * Help run small digital campaigns that spread health education and increase awareness. Build Strong Partnerships * Work with nonprofits, schools, health providers, and local businesses to strengthen community support. * Coordinate shared events and collaborative projects that benefit Southeast Texas families. Track Impact * Keep records of outreach activities, media coverage, and community needs. * Share monthly snapshots of what's working and where support is growing. What You Bring * Experience in community engagement, PR, marketing, or social media. * A natural ability to talk with anyone and make them feel heard. * Strong writing skills and confidence representing TAN in public settings. * Basic graphic design skills (Canva or similar). * Organized, self-motivated, and comfortable juggling multiple priorities. * Bachelor's degree preferred; 2+ years of related experience preferred. * Valid driver's license and ability to lift 50 pounds for outreach events.
    $32k-51k yearly est. 16d ago
  • Custodial Customer Representative

    Efficient Systems

    Customer service specialist job in Beaumont, TX

    Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area. Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: • Answer incoming calls professionally. • Verify and update patient demographics with each patient related call as needed. • Screen callers to determine caller's needs. • Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines. • Transfer calls to the clinics according to protocol. • Answer caller questions according to protocol. • Take and forward messages to the appropriate party. • Provide exceptional customer service to all callers. • Maintain cultural sensitivity when dealing with customers and coworkers. • Respond to customer inquiries. OTHER DUTIES AND RESPONSIBILITIES: • Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility. • Compliance: o Knowledgeable of and compliant with laws and regulations governing area of responsibility. o Responsible for reporting any potentially non-compliant conduct. o Cooperate fully with our Compliance Officer in upholding our Compliance Plan • Act as a team player in all work situations. • Always consider “what is the right thing” when making a decision. • Maintain a safe work environment. • Look for ways to improve job quality and create a fun work atmosphere. • Assist financial screeners with filing, copying and other office duties during lower call volume periods. • Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication. • May assist with training other Call Center Attendants. • Performs other duties and responsibilities as requested. Qualifications Requirements A. Education / Experience: • High School diploma or GED preferred. • One year phone service preferred. • One year medical facility preferred. Additional Information Knowledge, skills and abilities: • Fluent in both English and Spanish preferred. • Good telephone etiquette and excellent keyboard skills • Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients. • Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines. • The capacity to maintain the trust of the customers as well as customer confidentiality.
    $31k-51k yearly est. 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service specialist job in Beaumont, TX

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-32k yearly est. 20d ago
  • Instructor/Specialist, Remediation & Retention

    Lamar State College-Port Arthur 3.8company rating

    Customer service specialist job in Port Arthur, TX

    Lamar State College Port Arthur is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation. If you have questions, please email the Human Resources department at HumanResources@lamarpa.eduor call ************. LSCPA's Annual Security and Fire Safety Reportis provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f), 34 CFR 668.46).
    $28k-32k yearly est. 60d+ ago
  • Customer Service - Beaumont College

    Williams & Williams 4.1company rating

    Customer service specialist job in Beaumont, TX

    Job Description Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product. Above all, provide great customer service to all guests! The following positions are potentially available: Back of House Prep: Working at a quick pace and having a strong work ethic. Cleaning all prep equipment and dishes according to sanitation guidelines. Keeping the prep area and kitchen organized and clean. Assist the kitchen staff as needed. Cook: Follow recipe instructions and take directions from the manager in the fast pace of the kitchen. Food preparation. Keep a clean, sanitized and orderly kitchen. Posses a solid sense of timing and urgency. Food Packer: Follow recipe directions. Prepare product. Basic kitchen duties. Maintain clean and orderly kitchen. Follow nutrition and sanitation guidelines.
    $21k-29k yearly est. 29d ago
  • Slot Customer Service Attendant

    Delta Downs Racetrack Casino Hotel 3.5company rating

    Customer service specialist job in Vinton, LA

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Join our professional casino floor team as a key member responsible for ensuring an optimal gaming experience for our guests. As our Slot Attendant Customer Service Representative, you will be tasked with maintaining the efficiency and integrity of our slot machine operations while providing exceptional customer service. Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation. Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards. Establish and maintain professional relationships with guests and team members to promote a positive gaming environment. Utilize radio communication effectively to relay important information and updates to relevant personnel. Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff. Implement and maintain proper key control procedures to safeguard casino assets. Process and deliver jackpot payouts to winners in accordance with established protocols and security measures. Qualifications We are seeking dedicated professionals to join our casino floor team as Slot Attendant Customer Service Representatives. Successful candidates will be responsible for maintaining an optimal gaming experience for our guests. The ideal applicant should possess the following qualifications: Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards Strong interpersonal skills to establish and maintain professional relationships with guests and team members Effective communication abilities, including proficient use of radio equipment for relaying important information Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment Understanding of and commitment to proper key control procedures to safeguard casino assets Ability to process and deliver jackpot payouts in accordance with established protocols and security measures Commitment to providing exceptional customer service in a fast-paced gaming environment Knowledge of gaming regulations and compliance requirements preferred Flexibility to work various shifts, including nights, weekends, and holidays Candidates must be at least 21 years of age and able to obtain and maintain required gaming licenses. Previous experience in a casino environment is preferred but not required. We offer comprehensive training to ensure success in this role. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $24k-32k yearly est. 24d ago
  • Part-Time Customer Service Tax Representative

    Complete Staffing LLC 4.1company rating

    Customer service specialist job in Orange, TX

    We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles. **Key Responsibilities:** - Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner. - Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience. - Assist clients with the completion and submission of tax-related documents. - Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients. - Keep detailed and accurate records of client interactions and transactions. - Collaborate with the tax team to address and resolve complex client issues. - Manage multiple inquiries simultaneously while maintaining a high level of attention to detail. **Qualifications:** - High school diploma or equivalent - Prior experience in customer service, preferably in a financial or tax setting. - Strong verbal and written communication skills. - Ability to work independently and as part of a team. - Proficiency with Microsoft Office - Basic understanding of tax principles and regulations. **Work Schedule:** The office is open Monday-Saturday from 9:00 am-8:00 pm. This is a part time job offering 25-30 hours a week with a flexible schedule, however once the schedule is set employees are expected to be there when scheduled. This is a 2-3 month (6-12 weeks) assignment during tax season, to begin the first week of January 2026. Applicants must be willing to commit to the full length of the assignment. *Pre-Employment Requirements** - Must provide 3 Professional References immediately after completion of initial phone interview. - All applications must have a complete current resume attached, and be a Texas or Louisiana resident in order to be considered for the position. considered - Valid Driver's License and Social Security Card **Your resume MUST DETAIL your experience, in order to be
    $27k-34k yearly est. 21d ago
  • Customer Service Representative - State Farm Agent Team Member

    Trey White-State Farm Agent

    Customer service specialist job in Beaumont, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-33k yearly est. 11d ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Customer service specialist job in Beaumont, TX

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $25k-33k yearly est. 60d+ ago
  • Customer Service Rep(03065) - 2300 Maplewood Dr

    Domino's Franchise

    Customer service specialist job in Sulphur, LA

    🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕 RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Sam Bowers-State Farm Agent

    Customer service specialist job in Sulphur, LA

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Sam Bowers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 12d ago
  • Customer Service Representative

    HASC Personnel Services Inc.

    Customer service specialist job in Sulphur, LA

    Job DescriptionDescription: JOB TITLE: Customer Service Representative DEPARTMENT: Training CSRs represent our organization and are the face of our company. Customer service representatives respond to customer inquiries via telephone and face-to-face meetings. The CSRs meet the needs of customers by providing quality service. The list below is not comprehensive of all potential job duties. Other duties may be assigned as needed. Essential Job Responsibilities Customer Transactions Ensure a smooth check-in process for students Answer phone calls and help customers with questions or concerns Assist with company inquiries and scheduling issues Maintain confidentiality regarding students' information. Maintain a positive and professional attitude with customers Teamwork Work with other CSRs to answer phone calls in a timely manner Set up and break down instructor-led courses Lab Monitoring Observe student behaviors in the training rooms and computer labs Ensure the integrity of the testing processes is not compromised Assist students with questions and concerns Walk and stand for extended periods of time while monitoring students Encourage positive client learning and ensure customer service standards are upheld Live Online Proctor Checks in trainees and verifies identification prior to testing Monitors trainees throughout training event Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies Explains the course and/or exam processes Assists trainees with technical assistance related to course navigation, login process, or equipment setup Understands testing procedures for each exam and adheres to company quality and security measures Reports suspected irregularities or trainee behavior to management immediately Responsible for maintaining professional and respectful demeanor Assists with covering for lunches and breaks Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring Performs other duties as assigned Opening and Closing Lab Ensure labs are functional and operating in the mornings Print class rosters each morning and prepare for students Sanitize testing areas at end of each day Arm and disarm facility as assigned Additional Daily Lab Duties Ensure testing areas are sanitized between customers Communicate and coordinate with front counter Customer Service Representatives Score tests for select courses Troubleshoot computers when customers experience difficulties Competencies Communication Proficiencies Troubleshooting and multitasking Technical Capacity Customer/Client Focus Problem Solving/Analysis Teamwork Orientation Preferred Skills & Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or GED diploma, or six months to a year related customer service/cash handling experience, or equivalent combination of education and experience. Language Skills Ability to understand, read, write, and speak English. Individuals with the ability to speak Spanish are beneficial. Reasoning Ability/ Decision Making Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge and proficiency in Microsoft Word, Excel, and PowerPoint. Individuals should also have knowledge of Microsoft Outlook, internet software, and other applications. (i.e. OMNI, S2V) Physical Demands While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment This job is typically in an office environment and may also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reporting Responsibilities The Customer Service Representative reports directly to the Operations Manager or site Supervisor. This position does not have direct reports. Requirements:
    $24k-32k yearly est. 26d ago
  • Customer Service Representative-Floater

    West Calcasieu Cameron Hospital 4.0company rating

    Customer service specialist job in Sulphur, LA

    Responsible for: covering CSR - receptionist, exercise tech, smoothie bar & child care post positions SPECIFICATIONS Educational Requirements: Required: High School Diploma Prefer: A student in a health related field - Exercise Science, Exercise Physiology, Sports Medicine, and Human Performance. B. Experience Requirements: Prefer experience in exercise and fitness. C. Special Requirements: Basic Life Support -- Course C and Standard First Aid JOB RELATED HAZARDS Physical demands, such as: Standing, bending, lifting, and lending physical support to clients.
    $21k-28k yearly est. 60d+ ago
  • Partnership and Engagement Specialist

    Triangle Area Network Inc.

    Customer service specialist job in Beaumont, TX

    Job DescriptionSalary: $20 - 24 Hourly DOE If you love connecting with people, building relationships, and creating stronger, healthier communities, this role is for you. TAN Healthcare is looking for someone who believes in meeting people where they are, telling meaningful stories, and helping Southeast Texans access the care they deserve. Youll be the friendly, welcoming face of TANout in the community, online, and in local partnerships. What Youll Do Engage the Community Build real relationships with residents, schools, churches, civic clubs, and local organizations. Show up at community events, health fairs, and outreach opportunities to share TANs services. Lead simple, easy-to-understand health education sessions that build trust and awareness. Share TANs Story Draft press releases, talking points, and community updates. Highlight TANs impact through local media and public storytelling. Support leadership with clear, consistent messaging during events and communications. Connect Through Social Media Manage and grow our presence on Facebook, Instagram, TikTok, and LinkedIn. Create simple graphics, flyers, and short videos that resonate with the community. Help run small digital campaigns that spread health education and increase awareness. Build Strong Partnerships Work with nonprofits, schools, health providers, and local businesses to strengthen community support. Coordinate shared events and collaborative projects that benefit Southeast Texas families. Track Impact Keep records of outreach activities, media coverage, and community needs. Share monthly snapshots of whats working and where support is growing. What You Bring Experience in community engagement, PR, marketing, or social media. A natural ability to talk with anyone and make them feel heard. Strong writing skills and confidence representing TAN in public settings. Basic graphic design skills (Canva or similar). Organized, self-motivated, and comfortable juggling multiple priorities. Bachelors degree preferred; 2+ years of related experience preferred. Valid drivers license and ability to lift 50 pounds for outreach events.
    $20-24 hourly 17d ago
  • Custodial Customer Representative

    Efficient Systems

    Customer service specialist job in Beaumont, TX

    Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area. Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: • Answer incoming calls professionally. • Verify and update patient demographics with each patient related call as needed. • Screen callers to determine caller's needs. • Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines. • Transfer calls to the clinics according to protocol. • Answer caller questions according to protocol. • Take and forward messages to the appropriate party. • Provide exceptional customer service to all callers. • Maintain cultural sensitivity when dealing with customers and coworkers. • Respond to customer inquiries. OTHER DUTIES AND RESPONSIBILITIES: • Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility. • Compliance: o Knowledgeable of and compliant with laws and regulations governing area of responsibility. o Responsible for reporting any potentially non-compliant conduct. o Cooperate fully with our Compliance Officer in upholding our Compliance Plan • Act as a team player in all work situations. • Always consider “what is the right thing” when making a decision. • Maintain a safe work environment. • Look for ways to improve job quality and create a fun work atmosphere. • Assist financial screeners with filing, copying and other office duties during lower call volume periods. • Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication. • May assist with training other Call Center Attendants. • Performs other duties and responsibilities as requested. Qualifications Requirements A. Education / Experience: • High School diploma or GED preferred. • One year phone service preferred. • One year medical facility preferred. Additional Information Knowledge, skills and abilities: • Fluent in both English and Spanish preferred. • Good telephone etiquette and excellent keyboard skills • Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients. • Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines. • The capacity to maintain the trust of the customers as well as customer confidentiality.
    $31k-51k yearly est. 18h ago
  • Slot Customer Service Attendant

    Delta Downs Racetrack Casino Hotel 3.5company rating

    Customer service specialist job in Vinton, LA

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Join our professional casino floor team as a key member responsible for ensuring an optimal gaming experience for our guests. As our Slot Attendant Customer Service Representative, you will be tasked with maintaining the efficiency and integrity of our slot machine operations while providing exceptional customer service. Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation. Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards. Establish and maintain professional relationships with guests and team members to promote a positive gaming environment. Utilize radio communication effectively to relay important information and updates to relevant personnel. Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff. Implement and maintain proper key control procedures to safeguard casino assets. Process and deliver jackpot payouts to winners in accordance with established protocols and security measures. Qualifications We are seeking dedicated professionals to join our casino floor team as Slot Attendant Customer Service Representatives. Successful candidates will be responsible for maintaining an optimal gaming experience for our guests. The ideal applicant should possess the following qualifications: Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards Strong interpersonal skills to establish and maintain professional relationships with guests and team members Effective communication abilities, including proficient use of radio equipment for relaying important information Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment Understanding of and commitment to proper key control procedures to safeguard casino assets Ability to process and deliver jackpot payouts in accordance with established protocols and security measures Commitment to providing exceptional customer service in a fast-paced gaming environment Knowledge of gaming regulations and compliance requirements preferred Flexibility to work various shifts, including nights, weekends, and holidays Candidates must be at least 21 years of age and able to obtain and maintain required gaming licenses. Previous experience in a casino environment is preferred but not required. We offer comprehensive training to ensure success in this role. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $24k-32k yearly est. 25d ago
  • Part-Time Customer Service Tax Representative

    Complete Staffing 4.1company rating

    Customer service specialist job in Orange, TX

    We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles. **Key Responsibilities:** - Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner. - Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience. - Assist clients with the completion and submission of tax-related documents. - Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients. - Keep detailed and accurate records of client interactions and transactions. - Collaborate with the tax team to address and resolve complex client issues. - Manage multiple inquiries simultaneously while maintaining a high level of attention to detail. **Qualifications:** - High school diploma or equivalent - Prior experience in customer service, preferably in a financial or tax setting. - Strong verbal and written communication skills. - Ability to work independently and as part of a team. - Proficiency with Microsoft Office - Basic understanding of tax principles and regulations. **Work Schedule:** The office is open Monday-Saturday from 9:00 am-8:00 pm. This is a part time job offering 25-30 hours a week with a flexible schedule, however once the schedule is set employees are expected to be there when scheduled. This is a 2-3 month (6-12 weeks) assignment during tax season, to begin the first week of January 2026. Applicants must be willing to commit to the full length of the assignment. *Pre-Employment Requirements** - Must provide 3 Professional References immediately after completion of initial phone interview. - All applications must have a complete current resume attached, and be a Texas or Louisiana resident in order to be considered for the position. considered - Valid Driver's License and Social Security Card **Your resume MUST DETAIL your experience, in order to be JOB CODE: 1000541
    $27k-34k yearly est. 20d ago

Learn more about customer service specialist jobs

How much does a customer service specialist earn in Port Arthur, TX?

The average customer service specialist in Port Arthur, TX earns between $22,000 and $38,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average customer service specialist salary in Port Arthur, TX

$29,000
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