Customer service specialist jobs in Redding, CA - 65 jobs

Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials. We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment. We know how important your health, wellbeing, and financial strength is to you. To support you, we provide affordable benefits for you and your family members. "Supporting all aspects of the individual - self, health, wealth and community" Our benefits include: * Medical, Dental, Vision - starting on day one! * Virtual Medical Services * 401(k) Retirement Plan (earn 100% matching on your first 6% and fully vested day one) * Paid parental leave * Company paid life insurance * Tuition Reimbursement * Vacation time to enjoy getting away * Employee Assistance Program (EAP) * Plus, more! Growth opportunities available! Apply online or contact us to hear why our employees appreciate being part of the Knauf family! About the Role: Join Knauf as the leader of our Customer Experience and Service Operations, where you'll shape how customers experience us from first order through ongoing partnership. You'll set the strategy and own the performance for order entry, order management, claims, and customer communications-using data to improve speed, quality, and consistency at scale. As a visible, hands-on leader, you'll mentor a high-performing team, streamline processes, and introduce smarter tools that make work easier for employees and customers alike. You'll partner closely with Sales, Supply Chain, Logistics, IT, Finance, and Manufacturing, and serve as a senior point of contact for strategic customers-bringing the voice of the customer into every decision. If you're energized by setting direction, delivering measurable results, and elevating the customer journey, this role offers the autonomy and impact you're looking for. Integrity, vision, professionalism, and passion are core to success here. Responsibilities Strategic Leadership * Set the strategic direction for Customer Service in alignment with Knauf's business objectives and growth plans. * Develop, improve, and implement service strategies, policies, procedures, and standards that elevate quality, productivity, and profitability. * Define and manage KPIs for order entry and management, response time, issue resolution, and customer satisfaction, link performance to financial outcomes. * Define what "best-in-class" looks like for Knauf through benchmarking and customer insights and hold the organization accountable for meeting those standards. * Lead customer-focused initiatives that increase satisfaction, loyalty, and retention while supporting commercial goals. Operational Excellence * Oversee end-to-end customer service operations, including order intake, order management, claims, and escalations; ensure standardized processes across businesses. * Own the end-to-end claims process (e.g., freight damage/shortage, pricing disputes, credit/debit memos): establish policies and SOPs, approval matrices, documentation standards, and SLAs to ensure timely, accurate resolution and cost recovery; partner with Quality, Logistics, Sales, and Finance on root-cause prevention. * Standardize order processes across businesses and implement continuous improvement to reduce errors and cycle times. * Implement and optimize digital tools (ERP/CRM/analytics/knowledge base/self-service) to enhance visibility, efficiency, and customer experience. * Handle complex and escalated customer service issues promptly and professionally. * Establish and maintain Freight and Fuel Policies and updates; ensure clear communication of brand identity and corporate position. * Serve as the senior Customer Service point of contact; maintain oversight of the phone system with effective tiered escalation and swift resolution. * Collaborate cross-functionally to improve forecast accuracy, on-time delivery, fill rates, inventory allocation, and invoice accuracy. * Ensure adherence to SOPs, SLAs, and compliance requirements; hold teams accountable for process compliance, quality, and continuous improvement. * Perform other duties as assigned. Performance Management and Analytics * Develop and track team and individual KPIs; coach for performance and implement corrective actions where needed. * Benchmark KPIs against best-in-class standards; hold individuals and teams accountable via dashboards, reviews, and corrective action plans to achieve targets. * Monitor service performance, customer satisfaction, claims and financial results; standardize reporting cadences and executive dashboards to drive decisions. Continuous Improvement * Lead and drive cross-functional continuous improvement initiatives by proactively identifying opportunities to streamline order management and customer service processes, minimizing errors and inefficiencies. * Champion process optimization efforts by deploying formal continuous improvement processes (ex. Lean Management) to identify root causes, address recurring issues and enhance operational performance. * Monitor, analyze, and act on customer feedback and performance metrics to implement targeted enhancements, elevate service quality, and foster a culture of innovation and accountability across the team. Team Leadership * Build, mentor, and retain a high-performing team of supervisors, claims managers, and customer service representatives. * Directly manage the Claims Manager and Supervisors, including coaching, workload prioritization, performance management, and career development aligned to SLAs and quality standards. * Set clear expectations and hold the team accountable to best-in-class service standards, KPIs, and compliant processes through regular coaching, feedback, and performance reviews. * Foster a culture of safety, accountability, customer-first thinking, and continuous improvement. * Develop and implement training programs to strengthen technical expertise, systems proficiency, call control, order management, and communication skills. * Ensure succession planning, workforce development, and talent retention to support growth and resilience. * Serve as the key backup to Customer Service Managers and Supervisors, providing day-to-day coverage for approvals, escalations, scheduling/workforce planning, and operational decision-making during absences or peak demand. * Drives the highest levels of employee retention and engagement to ensure a sustainable workforce. * Fosters a culture of innovation, collaboration, and accountability within the organization. * Instills an environment of inclusion, where all employees feel that they can contribute and impact the company in a positive manner. Customer Engagement and Commercial Partnership * Sponsor relationships for strategic customers, ensuring high-quality lifecycle support and proactive issue avoidance. * Partner with Sales and Commercial teams to support audits, training, planning, business reviews, product availability, etc.; balance customer satisfaction with business performance. * Drive initiatives that improve NPS/CSAT and enhance order management. Risk Management * Ensure adherence to policies, customer messaging, service guidelines, freight and fuel updates, availability, and compliance requirements Qualifications Education: * Bachelor's Degree in Business Administration or related field Experience: * Minimum 5 years of experience in Customer Service, Product Management, or a similar customer-facing leadership role; manufacturing background preferred Knowledge, Skills and Abilities: * Proficiency with Microsoft Office, ERP/MRP systems (SAP preferred), Salesforce, and Tableau. * Strong administrative, organizational, communication, and people-leadership skills. * Excellent mathematical, analytical, and problem-solving abilities; adept at objection handling and root-cause analysis. * Proven expertise in call control, order management, time management, and documentation. * Strategic thinker with demonstrated ability to set direction, execute, and deliver outcomes. * Strong understanding of sales principles, methods, and strategies; ability to balance customer needs with business goals. * Up-to-date awareness of industry trends and customer service best practices. * Exceptional verbal presentation, active listening, and written communication skills. * Highly motivated, hands-on, self-starter with strong attention to detail and follow-through. It is the policy of Knauf Insulation to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status or any other protected characteristic prohibited by applicable law.

Job DescriptionSalary: $25.00 - $27.00 per hour DOE The Children and Family Services Liaison serves as the main point of contact between One SAFE Place (OSP) and Shasta County Children's Services (CS). The CFS Liaison provides emotional support and domestic violence counseling and education to adult CS clients who have experienced domestic violence, provides consultation and education regarding domestic violence issues to CS staff, and participates in all CS staff meetings as scheduled. This position will work between the Childrens Services office four (4) days a week and the One SAFE place location one (1) day a week. Duties and Responsibilities: Provide education, consultation, and support to parents and caretakers regarding domestic violence and its effects on children. Coordinate and facilitate on-site and educational groups for parents and caretakers referred by CS staff. Coordinate and facilitate one-on-one Mini Discovery sessions for parents and caretakers referred by CS staff. Accompany CS staff on home visits as requested. Present 'Domestic Violence 101' to new CS staff and facilitate ongoing training to enhance understanding of domestic violence. Provide counseling and education to clients regarding the impact of Intimate Partner Violence (IPV) on children. Provide information about Intimate Partner Violence (IPV) and offer referrals to services available through community-based organizations. IPV resources and referrals to services provided by community-based organizations. Provide an average of 16 hours per week participating in direct client contact in client homes or other locations determined by BHSS staff responding to IPV in which children are present. Collaborate with CS staff to support clients experiencing domestic violence and encourage positive engagement with their case plans. Act as a liaison between CS staff, One SAFE Place staff, and other agencies, coordinating services for parents and caretakers. Prepare for, attend, and participate in various meetings, including CS case staffing, daily staff meetings, Red Team Meetings, MDT meetings and monthly contract meetings. Attend and participate in monthly One SAFE Place staff meetings and trainings. Write and submit quarterly and monthly Program Reports for CS supervisors and the One SAFE Place Board of Directors including the Protective Factor report. Provide clients with crisis intervention counseling, personal advocacy, peer counseling, safety planning, and court accompaniment. Reinforce positive parenting techniques and supervise children as needed. Maintain availability of educational materials related to domestic violence at CS offices. Assist with the identification and applications for grants as directed by the Client Services Director. Provide mandatory coverage for Crisis Hotline shifts which may include after hours, nights, and weekends Other duties as assigned Knowledge, Skills and Abilities: Strong understanding of the dynamics of domestic violence, intimate partner violence (IPV), and their impact on survivors and children Knowledge of trauma-informed practices and the ability to apply them in a sensitive and supportive manner Ability to provide nonjudgmental, culturally competent support to survivors of trauma Experience with basic crisis intervention, active listening, and de-escalation techniques Knowledge of child development and parenting practices to help guide caretakers Comfortable presenting and facilitating group and one-on-one educational sessions Ability to work collaboratively with multidisciplinary teams, including social workers, law enforcement, and service providers Skilled at navigating systems and advocating for client access to community resources Education and Experience: High school diploma or equivalent required; associate or bachelors degree in human services, social work, psychology or a related field preferred Minimum of one year experience working with survivors of domestic violence, sexual assault, and/or human trafficking or related experience Ability to work independently and prioritize tasks effectively Demonstrated ability to maintain confidentiality and handle sensitive information with discretion Must possess a valid drivers license, reliable transportation, and auto insurance Must be able to pass background checks as required by funding and licensing agencies Physical Requirements: Ability to sit or stand for extended periods (up to 6 hours intermittently throughout the day). Ability to walk, climb stairs, and move around office settings and residential or community environments. Frequent travel between sites (Childrens Services office, One SAFE Place, client homes, and community locations), including driving for up to 12 hours per day. Bending, stooping, reaching, kneeling, or crouching may be required when interacting with children or assisting in family environments. Occasional lifting and carrying of supplies, presentation materials, or children up to 25 pounds. Exposure to high-stress, emotionally intense situations involving domestic violence and trauma. Potential exposure to clients in crisis who may exhibit unpredictable or volatile behavior. Must be comfortable working in clients homes, which may have varying levels of cleanliness, safety, and stability. Must be able to maintain professional composure and emotional resilience while handling sensitive topics and emergencies. Visual and auditory ability to observe and assess behaviors, respond to client needs, and complete documentation and reporting. Clear verbal communication to provide education, counseling, and advocacy in emotionally charged environments. Rate of Pay: Full Time $25.00 - $27.00 per hour Benefits: Employee covered Health Insurance Employee covered Dental Insurance Employee covered Vision Insurance 401(k) package Employee covered Prestige Urgent Care Membership Paid Time Off Who we are: One SAFE Place and Childrens Legacy Center are separate legal entities. Arch Collaborative is a fictitious business name (DBA) of Childrens Legacy Center. Under the DBA Arch Collaborative, and a signed management services agreement, Childrens Legacy Center assists One SAFE Place with operations and enhances OSPs impact. Through One SAFE Places participation in Arch Collaborative, we have created a network of organizations that respond effectively to trauma, violence, and exploitation in our community while maintaining the legal status of each organization.

Kelly Services Currently seeking a HR Coordinator / Executive Assistant in Wilmington, DE for one of our top Life Science clients for a 6+ month contract role. Kelly is a full service workforce solutions provider to 98% of the Fortune 100™ companies. We provide employment to more than 700,000 people annually and we deal with some of the largest and best companies both nationally and locally. Kelly Services has Customer Care Rep openings for our client, one of California's leading health insurance providers, at their location in Redding, CA. This is a temp to hire opportunity starting on May 30, 2017. Position pays $15.25 per hour. . Job Description: Responds to and resolves various customer inquiries via telephone and correspondence, and resolves claims problems within established production and quality standards. Answers incoming calls and written requests for information from members or providers promptly and accurately. Composes routine and non-routine correspondence to answer member inquiries that require a written response. Coordinates with other departments to ensure timely and appropriate responses. Expedites and resolves complex issues and makes claim adjustments. Educates others on the product, providing accurate information and updates to policies and procedures, improving overall customer satisfaction in the process. In the Lead role, deals with the most complex cases and issues as an individual contributor or may focus on mentoring and acting as a backup for supervisory responsibilities. May assist in scheduling and coordinating team activities. Typically provides input in hiring decisions and performance appraisals. Handles the highest level of escalated and unresolved calls. Schedule: 8am - 4:30pm, Monday through Friday. Possible overtime after completing training. Years of experience: A minimum of 6 months in a call center setting. Required education: HS diploma/GED Top Must-Haves on Resume: Responsibilities: Successfully exceed Associate level responsibilities. In addition, successfully completes tier 2 training which covers some of the following: Handles escalated calls; may de-escalate calls Responds to member benefits in writing Peer to peer coaching /training Performs inventory reduction, routine to mid-level, i.e. member inquiries, may adjust claims, responds to emails, etc. May expedite, research, and resolve complex issues Consistently performs established performance metrics, such as quality, production; average handling time AHT and calls per hour CPH Works with minimal supervision Education/Requirements Successfully meets requirements of nesting audit Have strong customer service experience especially phones and a proven ability to meet performance standards Strong organizational skills Ability to work independently Ability to mentor others Ability to interpret the various health plans and any documentation associated with them Minimum Experience Level Typically 1-2 years of related experience successfully demonstrating increasingly higher level work Additional Information Pay Rate $34 per hour

Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Scott Schumacher - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Valuable career-building experience

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales

We are seeking a reliable and customer-focused individual to join our team as a Financial Services Associate I-IV. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately, and promoting our products and services to customers. Summary: Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the branch efforts to meet or exceed assigned production goals. Responsibilities: * Greeting customers and assisting them with their banking needs * Processing deposits, withdrawals, and other transactions accurately and efficiently * Balancing cash drawers and reconciling discrepancies * Cross-selling bank products and services to customers * Inputting new account/loan applicant requests * Assisting customers with account inquiries and problem resolution in a professional manner * Adhering to bank procedures and security protocols to ensure the safety of customer transactions * Willing to travel and work at other branches as business needs dictate, sometimes on short notice. Requirements Qualifications: * High school diploma or equivalent * Previous customer service experience preferred * Comfortable doing sales and cold-calling * Strong communication and interpersonal skills * Ability to work efficiently in a fast-paced environment * Attention to detail and accuracy in handling transactions * Knowledge of banking products and services is a plus * Must pass background check Compensation Range: The company anticipates offering an hourly range between $20.09 and $30.26 for this position at the time of hire. This range includes base salary (or hourly wages) and does not include possible overtime for non-exempt employees or any applicable performance-based incentives or commissions. Financial Service Associate I - $20.09 - $20.93 - No banking to less than 3 years of banking/financial institution experience. Cash handling and customer service preferred. Financial Service Associate II - $21.00 - $23.62 - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred. Financial Service Associate III - $23.60 - $26.70 - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred. Financial Service Associate IV - $25.00 - $30.26 - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred. Annual Merit Increase: Employees are eligible for a discretionary yearly merit-based salary adjustment, based on individual performance and company results. Comprehensive Benefits Package: We provide a robust benefits package designed to support your health, financial security, and work-life balance including: * Medical, Dental & Vision Insurance options * Voluntary Lines including hospital indemnity, accident, and critical illness policies * Company Paid HRA (with enrollment in certain health plans) * Company Paid Basic Term Life Insurance * Coverage at 2× annual base salary, up to a maximum of $500,000 for full-time employees * $25,000 for part-time employees * Company Paid Long-Term Disability Insurance for Full-Time Employees * Company Paid Telehealth Services Membership (Teladoc) * Company Paid Employee Assistance Program (EAP) * 401(k) Retirement Plan * Employer-funded safe harbor contribution of 3% of employee's eligible earnings * Discretionary employer match on employee contributions * Flexible Spending Accounts * HSA * Medical FSA * Dependent Care FSA * Limited Purpose FSA * Paid Time Off * Vacation accruals based on status and tenure within company * 12 sick days accrued annually for full-time employees * 1 hour for every 30 hours worked for part-time employees * 11 paid holidays (eligible after 90 days of employment) * Travel Expense Reimbursement * All necessary and work-related travel expenses will be reimbursed in accordance with company policy If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this position. We offer a competitive salary, benefits package, and opportunities for career growth within our organization. We look forward to receiving your application and potentially welcoming you to our team as a Financial Services Associate I - IV. Thank you for considering this employment opportunity. Salary Description $20.09 - $30.26 depending on experience

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1160 Hilltop Drive Location: USA TJ Maxx Store 0837 Redding CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. Job Purpose The Technical Service Representative (TSR) provides a differential marketing advantage for AkzoNobel by delivering technical services to all customers within an assigned area. They support the sales team by conducting technical reviews, product trials and providing consultative services to customers, distributors, and prospects. They also provide both technical analysis, process analysis, and recommendations where appropriate. Job Placement This position involves travelling to customer sites mostly within in and around the Vancouver area. The ideal Candidate would live in or close to Vancouver. In this commercial role, the job holder will work remotely from a specified territory and are not required to report to a designated AkzoNobel site. Total Compensation * Annual base Salary of $68,000.00 to $84,000.00 * 15% Bonus based on personal and corporate performance. * Vehicle Allowance of $800/monthly + KM reimbursement * 3 weeks' vacation + 5 personal/Sick days + 2 company determined floater days. * Pension Plan * Benefits including Drug, Medical, Life Insurance, Paramedical (including massage) an more. * Employee Assistance Program * Telemedicine * Physical Fitness Reimbursement Key Accountabilities * Assist and monitor customers on best coating and painting application practices in accordance with company specifications. * Troubleshoot customer application issues. * When conditions are identified not within company specifications or application guidelines, advise the customer and or applicator and their immediate supervisor to acquire resolution. When conditions are not resolved to meet specification document accordingly with exception report. * Generate and maintain accurate records and applications reports of company products. This includes day to day environmental conditions as well as surface preparation and relevant coating application information. * Attends scheduled inspections; verify specification and standard adherence, perform quality checks of surface preparation, and the application steps in the painting process. * Participates in the selling process by assisting with product trials. * Job Requirements Job Requirements Must-Have Qualifications * Working knowledge of coating application methods, techniques, and parameters for marine and/or industrial coatings (minimum 2 years preferred). * Proficiency in English, both written and verbal. * Strong computer skills, including proficiency with Microsoft Office (Word and Excel) and the ability to navigate user-friendly, web-based applications. * Ability to travel to the United States, as required. * Valid driver's license and access to a personal vehicle. * Must be able to pass Security Clearance per the Canadian government's "Controlled Goods Program Security Assessment". More information can be found on the requirements need to pass this clearance via this website: ******************************************************************************************************* Must-Have Physical Requirements * Ascending, Descending and/or Balancing such as ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like * Balancing: maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces. * Crawling in and out of confined spaces may be required. * Working with entire Arms and Hands such as Reaching Handling, Feeling, picking, pinching, lifting * Seeing: The ability to perceive the nature of objects by the eye. Nice-to-Have Assets * AMPP, NACE Level I, FROSIO Inspector Level III, or equivalent certification. * Inspection experience or hands-on practical experience working with coatings in an industrial environment. * Experience working in a shipyard or within heavy industrial and/or oil & gas settings. Assets * AMPP, NACE Level I, FROSIO Inspector Level III, or equivalent certification. * Inspection experience or hands-on practical experience working with coatings in an industrial environment. * Experience working in a shipyard or within heavy industrial and/or oil & gas settings. This posting is for an existing vacancy. AkzoNobel is committed to fostering an inclusive and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact **********************. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 50902 #LI-KT1

We are located in beautiful Northern California on the Sacramento River, near Shasta Lake, Whiskeytown Lake, Mt. Shasta, Mt. Lassen, and many other natural wonders. We are an outdoor enthusiast's ideal destination. If you are searching for a place with affordable homes, where you can escape traffic and congestion, and with a true sense of community then come explore Shasta County, California. We are committed to ensuring that all students receive a quality education taught by highly qualified and motivated staff committed to the academic, social, and emotional needs of every student. Our mission at the Shasta County Office of Education, "To be leaders in educational excellence, offering support to schools and community to ensure Shasta County students receive a quality education preparing them for high school graduation and success in career and college". It is a mission we do not take lightly. We are accountable to our clients, not only in providing a quality education for our youth, but also in maintaining sound management practices and care in how we provide oversight to the 25 school districts in Shasta County. Together with the school district superintendents we have developed common goals centered around collaboration and support for all students throughout Shasta County. Core Values Service to and Engagement of school districts, and community partners and each other for the benefit of all students Hopeful and Helpful Aspire to improve and innovate Shared humor and joy Trustworthy Attract, hire, and retain the best employees Purpose The job of Child Care Services Specialist is done for the purpose/s of performing a variety of complex and specialized duties in support of the Early Childhood Services department including record-keeping and referral functions; and serving as a liaison between parents, students, staff, partner agencies, outside organizations and the public concerning the Early Childhood Services department. This job reports to the Assigned Administrator/Supervisor. Essential Functions * Assists parents with enrolling in Early Childhood services for the purpose of referring parents to appropriate community resources and educational programs in accordance with their parent needs. * Communicates with County Office personnel, families, various outside agencies and the public for the purpose of educating on quality child care, exchanging information, resolving issues or concerns and coordinating services for families as needed. * Conducts home visits to exempt and licensed providers for the purpose of sharing information about health and community resources, assisting with licensing process, and understanding rules/regulations. * Confers with parents for the purpose of identifying and monitoring parents progress of referrals of child care and support services. * Develops, implements, and conducts trainings about supporting programs, agencies and the community (e.g. early child care, education programs, partner agencies, etc.) for the purpose of coordinating outreach events, presenting materials and information, and representing our programs and services in the community. * Maintains a variety of confidential and non-confidential manual and electronic lists and records for the purpose of providing an up-to-date reference and audit trail for compliance. * Participates in a variety of meetings, workshops and trainings (e.g. CPR/First Aid, recruitment events, parent trainings, etc.) for the purpose of remaining knowledgeable with program guidelines and assisting with the development, implementation and conduction of training activities in support of families, child care and educational programs. * Prepares and maintains various records and reports (e.g. parent files and records with health and contact information, licensed providers listings, correspondence, etc.) for the purpose of supporting the early childhood specialists with clerical functions, documenting activities, providing written reference, and/or conveying information. * Refers providers, students and families to local resources and services (e.g. state agencies, medical professionals, counselors, foundations, charities, etc.) for the purpose of ensuring the need of students and families are met. * Responds to inquiries from a variety of internal and external sources for the purpose of providing information and/or direction as may be required. * Serves as liaison between parents, staff, partner agencies, care providers, outside organizations and the public for the purpose of providing technical support and assistance concerning related services, practices, policies, procedures, requirements and standards concerning Early Childhood Services. Other Functions * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including using pertinent software applications; planning and managing projects; applying curriculum and instructional techniques; counseling and mentoring employees; preparing and maintaining accurate records; facilitating meetings; performing standard bookkeeping; and adhering to safety practices. KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: knowledge of community resources; principles of a community services program; school educational programs; age appropriate activities/behaviors; job-related codes/laws/rules/regulations/policies; and stages of child development. ABILITY is required to schedule a number of activities, meetings, and/or events; gather and/or collate data; and use basic, job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using defined methods. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize specific, job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; communicating with diverse groups including those with varying educational levels; maintaining confidentiality; setting priorities; meeting deadlines and schedules; and working as part of a team. Responsibility Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of resources from other work units is often required to perform the job's functions. There is some opportunity to impact the organization's services. Working Environment The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally the job requires 50% sitting, 30% walking, and 20% standing. The job is performed under minimal temperature variations and in a generally hazard free environment. Experience Job related experience with increasing levels of responsibility is required. Education Community college and/or vocational school degree with study in job-related area. Equivalency Any combination equivalent to: associate's degree in social services or related field and two (2) years experience working with families in a social services or educational environment. The stated education and experience requirements are the preferred minimum qualifications for this job. However, relevant experience to substitute for the education requirement and relevant education, certificates and/or licenses to substitute for the experience requirement may be allowed. Required Testing Certificates Performance & Written Testing Valid California Driver's License CPR/First Aid Trainer Certificate within 3 months of hire date. Continuing Educ./Training Clearances Maintains Certificates and/or Licenses Department of Justice & FBI LiveScan Clearance Pre-Placement Health Assessment Tuberculosis Risk Assessment Clearance FLSA Status Approval Date Salary Range Non Exempt 22 Refer to the job posting for a list of experience requirements or if you have any questions or need further clarification, please contact the email address listed in the posting. APPLICATION PROCEDURE: *Submit a completed online application via EDJOIN. (required) *Submit Letter of Introduction stating educational background and experience as it relates to this position. (required) *Submit a current resume'. (required) *Submit 2 Letters of Recommendation (current within 5 years). (optional) ALL ITEMS MUST BE SUBMITTED ONLINE FOR A COMPLETE APPLICATION APPLICATION PROCEDURE: *Submit a completed online application via EDJOIN. (required) *Submit Letter of Introduction stating educational background and experience as it relates to this position. (required) *Submit a current resume'. (required) *Submit 2 Letters of Recommendation (current within 5 years). (optional) ALL ITEMS MUST BE SUBMITTED ONLINE FOR A COMPLETE APPLICATION * Letter of Introduction (Cover Letter (Not to exceed one page)) * Resume (Resume') Comments and Other Information Location: Early Childhood Services - 43 Hilltop Redding, CA 8:00am-5:00pm, Permanent; 12 month #2526040 #2526039 Performs a variety of complex and specialized duties in support of the Early Childhood Services department including enrollment, record-keeping, referral and placement functions; serve as a liaison between parents, students, staff, partner agencies, outside organizations and the public concerning the Early Childhood Services department. APPLICATIONS THAT DO NOT INCLUDE ALL REQUIRED DOCUMENTS WILL NOT BE CONSIDERED

JOB TITLE: Member Service Specialist DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt PAY SCALE: $21.00 - $24.00 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day's transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services designed to assist them in achieving their financial goals. Answer questions, and direct members to appropriate department for specialized services. TASKS, DUTIES, FUNCTIONS: Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer. Provides Golden 1 services to member, including but not limited to cashier's checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance. Assesses members needs while processing transactions. Identifies opportunities to help members relative to Golden 1 product or service offerings and documents in EnAct system. Identifies and report fraudulent activity to management and Financial Investigations dept., in accordance with current procedures to prevent potential loss to the credit union. Assists in the proper operation of the ATM and Teller Cash Dispenser Units including, but not limited to, replacing receipt cartridge, clearing a blockage, etc. Assists MSS III and above with open and close responsibilities, as needed. Activates alarm. Verifies signature cards in ECM (Enterprise Content Management). Check acceptance approval within assigned limits. Ensures confidentiality of all member and credit union information. Maintains current knowledge of all Golden 1 products and services, as well as of policies and procedures for teller functions. Performs additional responsibilities essential to the operations of the branch (TCR, SBO, Safe deposit box, etc...), as needed. Opens deposit and specialty accounts (e.g., Roth IRA) and identifies members' financial service needs to ensure members are provided with meaningful financial solutions. Mentors and advises MSSIs. Engages in consultative dialogue with members to identify current and future financial needs and documents in EnAct system. Enroll members in the different channels that Golden 1 uses: online, mobile, etc. Refer lending needs to MSS III and/or business partner. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. COMMUNICATION & INTERACTIONS: Interacts professionally with members. Communicates in a professional manner (proper grammar, punctuation and tone) in both written and verbal communication. Effective listener. Communicates with empathy. Associates member needs based on conversation to G1 products and services. Overcomes basic objection or resistance through conversation. Works as part of a team. Accepts constructive feedback positively and utilize it to help personal and professional development. Ability to have a consultative dialogue by asking effective questions and connecting to answer to solutions offered by G1. Communicates the ""why"", not just the ""how"" or ""what". Overcomes member objections and resistance with a calming and reassuring presence" ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Participates in team meetings. Frequent routine verbal and written communication with the following departments: Branch Network, Home Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, MSSI Training. EXTERNAL: Frequent transaction related interactions and consultative conversations with members. May be required to sign-in outside vendors and visitors as needed. QUALIFICATIONS: EDUCATION: High School or GED required. EXPERIENCE: Minimum one plus year of prior experience in a cash handling service oriented role and 6+ months as a Member Service Specialist I or teller role at Golden 1 or another financial institution preferred. BEHAVIORS: Fosters a positive and engaging work environment. Treating others with courtesy and respect. Inspires others through words and actions and embracing G1's mission, vision and core values. Displays positive, outgoing, and empathetic attitude. Punctual and reliable. Results-orientated. Takes on any task required to meet or exceed all team objectives. Desire to take the initiative to identify, investigate and resolve member issues, including operational and support situations. Willingness and flexibility in taking on new responsibilities as business requires. Willingness to learn and master new and emerging banking technology. Presents Golden Services (Internal/External). Assumes Positive Intent in all communication. 4. KNOWLEDGE/SKILLS: Functional: Excellent oral and written communication skills. Advanced knowledge in the following areas: Federal Rules and Regulations as applied to credit unions, G1 products (consultative), fulfillment (with Subshares) and deposit services, employee handbook, Knowledge Base (G1 policies and procedures), cash handling, teamwork, customer service. Technical: Basic knowledge in the following systems/applications: Microsoft Office (Word, Excel, Outlook and PowerPoint), eFunds, Bridger, Card @ Once, EnAct (referrals, uncovering opportunities and reviewing balances), ECM, Springboard, DSUI / TNav, Wire Exchange, SBO, HRIS (ADP), Concur, Relationship Manager. Proficient adding profiles and updating tasks, activities and notes in EnAct. Proficient in Maestro. PHYSICAL REQUIREMENTS: Prolonged standing throughout the workday. A teller stool is provided as may be needed Ability to lift up to thirty pounds. Ability to frequently move about the branch to accomplish tasks. Corrected hearing within normal range. A telephone device to enhance hearing will be provided if needed. Corrected vision in the normal range. Possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including an adding machine and typewriter, if needed. LICENSES/CERTIFICATIONS: None THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 9/22/2025

Job DescriptionROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Zach Bay - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers. The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service. Responsibilities and Duties: Customer Service Excellence Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”) Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement Represent the company with professionalism in appearance, communication, and conduct Cash Handling & Register Operations Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions Store Presentation & Merchandising Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing Maintain signage, promotional materials, and pricing accuracy Remove expired, damaged, or recalled items and report discrepancies to the Station Manager Keep the sales floor, counters, and displays neat, clean, and clutter-free Food & Beverage Handling Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.) Follow all food safety, sanitation, and temperature guidelines Clean and sanitize equipment regularly to ensure quality and compliance Maintenance, Cleanliness & Safety Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal Refill windshield washer stations, paper towels, and squeegees at the pumps Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems Report equipment malfunctions or safety hazards immediately to management Additional Duties Adhere to the station's shift duties checklist for assigned shifts Understand and assist with car wash operations (if applicable) Perform other job-related duties as assigned by management Education and Work Experience High school diploma or equivalent preferred Previous experience in retail, food service, or customer-facing roles preferred Basic knowledge of POS systems and cash-handling procedures CPR and First Aid training a plus Strong communication skills and the ability to work effectively in a team environment Skill Set Strong customer service and communication skills Ability to multitask and stay organized in a fast-paced setting Self-motivated and dependable, with strong follow-through and attention to detail Able to follow direction, take initiative, and maintain professionalism under pressure Comfortable using computers and POS systems; basic Microsoft Office skills a plus Flexible availability, including nights, weekends, and holidays Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, bending, and lifting up to 50 lbs Requires use of hands, arms, and vision to operate POS systems and restock merchandise Must be able to work both indoors and outdoors in various weather conditions Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment Must be able to communicate clearly and effectively in person and over the phone Reasonable accommodations will be provided as required by law Interview Availability - M-F (8AM - 12 PM) Open Availability All shifts Opening - 4:30 AM - 1 PM Mid Morning - 10 AM - 6:30 PM 2 Closers at 3:15 PM - 11:45 PM

Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Lariat Bowl - is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused. Duties and responsibilities ● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons ● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations ● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more. ● Comply with all food and beverage regulations ● Help in the kitchen preparing food as assigned or as needed ● Foster and maintain a positive work environment ● May be assigned to parties as needed ● May be assigned to the arcade and attraction areas as needed ● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job” ● Stay guest focused and nurture an excellent guest experience ● Ensure health and safety standards are followed ● Use all daily, weekly & monthly checklists as assigned and/or needed Qualifications & Requirements ● Computer literacy / willingness to learn a must ● Must be 21 years old ● Ability to keep your area organized, stocked and clean ● Must have or be willing to obtain California Food Handlers Card ● Responsible Beverage Service (RBS) certificate a huge plus ● Willing and able to work weekends ● Positive attitude and excellent communication skills

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $23.00

Job Description As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers and peers in a fast-paced environment will allow you to reflect on our mission while advancing your career. Responsibilities Forge connections with customers to cultivate lasting relationships that drive repeat business. Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments. Proactively maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system. Build new business by completing inbound and outbound call campaigns daily. Assist in customer account management and collections by accepting payments, and monitoring and managing customer appointments. Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience. Maintain office security and conduct proper opening and closing procedures, including management of vault and cash drawer. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and remain updated on our evolving products and processes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* *Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications High school diploma or equivalent Excellent verbal and written communication skills Professional demeanor with customers and peers Meticulous attention to detail and ability to accurately enter data Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems Must be at least 18 years of age Background check required (subject to applicable law) Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing Prior cash handling, cash drawer/vault management experience Bilingual (English/Spanish) is a plus and may be required for certain locations

OUR COMPANY Reynolds Ranch & Farm Supply in Red Bluff, CA is looking for one gun store / sporting goods/ feed store customer service representative to join our person strong team. We are located on 501 Madison Street. Our ideal candidate is attentive, punctual, detail oriented and hard-working. Even though this position is primarily for sporting good and firearm sales, you must be able to work in the feed store. While at Reynolds Ranch, our customers can expect the highest level of quality and service. Our commitment to excellence is built upon the highest standards of customer service. We take pride in offering the best products on the market backed by the most knowledgeable professionals in the industry. Join our team and enjoy competitive pay , a 401k with employer matching, paid sick leave , and a life insurance policy! Discover a workplace that values you and your future-apply now! THE POSITION This position requires weekends and holidays. We are seeking an enthusiastic Customer Service Representative for Firearms Store, Sporting Goods and Feed Stores. This position is responsible for helping customers by providing product and service information while providing a friendly and pleasant experience. Personal or professional firearms experience is preferred but not required. You must be a quick learner with a love for the industry in order to provide our customers with accurate and extensive information throughout the process. Responsibilities: Assist customers with choosing the correct firearms and accessories for their specific needs. Assisting the customers with placing special orders. Assist customers on the telephone by placing orders and answering questions. Answer email/chat inquiries Follow up on back orders Handle customer inquiries and complaints Provide information about the products and services Document and update customer records based on interactions in the POS software Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or tech support is preferred but not required. Computer literate is a must Ability to build rapport with clients Ability to work in a team environment Ability to prioritize work and multitask Positive and professional demeanor Excellent written and verbal communication skills Must be able to apply for an obtain a COE which acknowledges your eligibility to work around firearms Preferred experience using POS software Preferred experience in a high-pace atmosphere PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics for this position are typical of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All offers for employment are contingent upon favorable criminal background check and drug screen results.

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

The Children and Family Services Liaison serves as the main point of contact between One SAFE Place (OSP) and Shasta County Children's Services (CS). The CFS Liaison provides emotional support and domestic violence counseling and education to adult CS clients who have experienced domestic violence, provides consultation and education regarding domestic violence issues to CS staff, and participates in all CS staff meetings as scheduled. This position will work between the Children's Services office four (4) days a week and the One SAFE place location one (1) day a week. Duties and Responsibilities: Provide education, consultation, and support to parents and caretakers regarding domestic violence and its effects on children. Coordinate and facilitate on-site and educational groups for parents and caretakers referred by CS staff. Coordinate and facilitate one-on-one “Mini Discovery” sessions for parents and caretakers referred by CS staff. Accompany CS staff on home visits as requested. Present 'Domestic Violence 101' to new CS staff and facilitate ongoing training to enhance understanding of domestic violence. Provide counseling and education to clients regarding the impact of Intimate Partner Violence (IPV) on children. Provide information about Intimate Partner Violence (IPV) and offer referrals to services available through community-based organizations. IPV resources and referrals to services provided by community-based organizations. Provide an average of 16 hours per week participating in direct client contact in client homes or other locations determined by BHSS staff responding to IPV in which children are present. Collaborate with CS staff to support clients experiencing domestic violence and encourage positive engagement with their case plans. Act as a liaison between CS staff, One SAFE Place staff, and other agencies, coordinating services for parents and caretakers. Prepare for, attend, and participate in various meetings, including CS case staffing, daily staff meetings, Red Team Meetings, MDT meetings and monthly contract meetings. Attend and participate in monthly One SAFE Place staff meetings and trainings. Write and submit quarterly and monthly Program Reports for CS supervisors and the One SAFE Place Board of Directors including the Protective Factor report. Provide clients with crisis intervention counseling, personal advocacy, peer counseling, safety planning, and court accompaniment. Reinforce positive parenting techniques and supervise children as needed. Maintain availability of educational materials related to domestic violence at CS offices. Assist with the identification and applications for grants as directed by the Client Services Director. Provide mandatory coverage for Crisis Hotline shifts which may include after hours, nights, and weekends Other duties as assigned Knowledge, Skills and Abilities: Strong understanding of the dynamics of domestic violence, intimate partner violence (IPV), and their impact on survivors and children Knowledge of trauma-informed practices and the ability to apply them in a sensitive and supportive manner Ability to provide nonjudgmental, culturally competent support to survivors of trauma Experience with basic crisis intervention, active listening, and de-escalation techniques Knowledge of child development and parenting practices to help guide caretakers Comfortable presenting and facilitating group and one-on-one educational sessions Ability to work collaboratively with multidisciplinary teams, including social workers, law enforcement, and service providers Skilled at navigating systems and advocating for client access to community resources Education and Experience: High school diploma or equivalent required; associate or bachelor's degree in human services, social work, psychology or a related field preferred Minimum of one year experience working with survivors of domestic violence, sexual assault, and/or human trafficking or related experience Ability to work independently and prioritize tasks effectively Demonstrated ability to maintain confidentiality and handle sensitive information with discretion Must possess a valid driver's license, reliable transportation, and auto insurance Must be able to pass background checks as required by funding and licensing agencies Physical Requirements: Ability to sit or stand for extended periods (up to 6 hours intermittently throughout the day). Ability to walk, climb stairs, and move around office settings and residential or community environments. Frequent travel between sites (Children's Services office, One SAFE Place, client homes, and community locations), including driving for up to 1-2 hours per day. Bending, stooping, reaching, kneeling, or crouching may be required when interacting with children or assisting in family environments. Occasional lifting and carrying of supplies, presentation materials, or children up to 25 pounds. Exposure to high-stress, emotionally intense situations involving domestic violence and trauma. Potential exposure to clients in crisis who may exhibit unpredictable or volatile behavior. Must be comfortable working in clients' homes, which may have varying levels of cleanliness, safety, and stability. Must be able to maintain professional composure and emotional resilience while handling sensitive topics and emergencies. Visual and auditory ability to observe and assess behaviors, respond to client needs, and complete documentation and reporting. Clear verbal communication to provide education, counseling, and advocacy in emotionally charged environments. Rate of Pay: Full Time $25.00 - $27.00 per hour Benefits: Employee covered Health Insurance Employee covered Dental Insurance Employee covered Vision Insurance 401(k) package Employee covered Prestige Urgent Care Membership Paid Time Off Who we are: One SAFE Place and Children's Legacy Center are separate legal entities. Arch Collaborative is a fictitious business name (DBA) of Children's Legacy Center. Under the DBA Arch Collaborative, and a signed management services agreement, Children's Legacy Center assist's One SAFE Place with operations and enhances OSP's impact. Through One SAFE Place's participation in Arch Collaborative, we have created a network of organizations that respond effectively to trauma, violence, and exploitation in our community while maintaining the legal status of each organization.

Kelly Services Currently seeking a HR Coordinator / Executive Assistant in Wilmington, DE for one of our top Life Science clients for a 6+ month contract role. Kelly is a full service workforce solutions provider to 98% of the Fortune 100™ companies. We provide employment to more than 700,000 people annually and we deal with some of the largest and best companies both nationally and locally. Kelly Services has Customer Care Rep openings for our client, one of California's leading health insurance providers, at their location in Redding, CA. This is a temp to hire opportunity starting on May 30, 2017. Position pays $15.25 per hour. . Job Description: Responds to and resolves various customer inquiries via telephone and correspondence, and resolves claims problems within established production and quality standards. Answers incoming calls and written requests for information from members or providers promptly and accurately. Composes routine and non-routine correspondence to answer member inquiries that require a written response. Coordinates with other departments to ensure timely and appropriate responses. Expedites and resolves complex issues and makes claim adjustments. Educates others on the product, providing accurate information and updates to policies and procedures, improving overall customer satisfaction in the process. In the Lead role, deals with the most complex cases and issues as an individual contributor or may focus on mentoring and acting as a backup for supervisory responsibilities. May assist in scheduling and coordinating team activities. Typically provides input in hiring decisions and performance appraisals. Handles the highest level of escalated and unresolved calls. Schedule: 8am - 4:30pm, Monday through Friday. Possible overtime after completing training. Years of experience: A minimum of 6 months in a call center setting. Required education: HS diploma/GED Top Must-Haves on Resume: Responsibilities: Successfully exceed Associate level responsibilities. In addition, successfully completes tier 2 training which covers some of the following: Handles escalated calls; may de-escalate calls Responds to member benefits in writing Peer to peer coaching /training Performs inventory reduction, routine to mid-level, i.e. member inquiries, may adjust claims, responds to emails, etc. May expedite, research, and resolve complex issues Consistently performs established performance metrics, such as quality, production; average handling time AHT and calls per hour CPH Works with minimal supervision Education/Requirements Successfully meets requirements of nesting audit Have strong customer service experience especially phones and a proven ability to meet performance standards Strong organizational skills Ability to work independently Ability to mentor others Ability to interpret the various health plans and any documentation associated with them Minimum Experience Level Typically 1-2 years of related experience successfully demonstrating increasingly higher level work Additional Information Pay Rate $34 per hour