Customer service specialist jobs in Richmond, VA

Adecco Creative and Marketing is partnering with a leading financial services company to find a talented Messaging Execution Specialist for a long-term hybrid contract. This team creates the in-app and web messaging experiences that millions of customers see every day. If you're detail-oriented, tech-savvy, and love turning ideas into live digital experiences, this could be your next role! What You'll Do Build, test, and launch in-app and web messages Collaborate with internal teams to understand messaging goals and bring them to life Test messages across browsers, iOS, and Android devices Troubleshoot messaging logic using basic API tools Analyze data from tools like Tableau and Splunk to ensure messages reach the right audience Keep stakeholders updated on project progress Follow team workflows and contribute to process improvements Who We're Looking For 3+ years of experience in digital messaging, CRM, or campaign operations 1+ year experience on mac OS Comfortable with basic technical tools (APIs, testing platforms, CMS) Highly detail-oriented and organized, able to juggle multiple projects Strong written and verbal communication skills Resourceful problem-solver with a growth mindset Experience with Google Workspace tools (Gmail, Drive, Calendar, etc.) Why You'll Love It Work on high-impact digital experiences seen by millions Collaborate with cross-functional teams in a fast-paced, supportive environment Opportunity to grow your digital operations and messaging expertise Location: Richmond, VA (Hybrid - must be onsite)

We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Today, we are a leading force in menswear and are about to take the fashion industry to new levels with our most precise fit ever. Headquartered in Richmond, VA, we have 7 showroom locations across the US and a growing presence in top menswear department stores, including Nordstrom, Saks Fifth Avenue, Dillard's, and many more. We are quickly expanding and building our brand, and while we take what WE do seriously, we do not take OURSELVES too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun. When all is said and done, we make and sell fabulous clothes, but our customers truthfully make a difference. We pride ourselves on taking the guesswork out of getting dressed, so our customers can tackle whatever life throws at them and focus more on what counts. A career at Alton Lane can provide you with an abundance of opportunities. You'll learn, develop and grow by serving others, building long-term relationships-with customers and colleagues-and achieving inspiring results. We're excited to meet you! Check out our Instagram and company websites to learn more about who we are. *************************************** ************************** About the Role This is not your typical retail position, if you're looking for that “NEXT STEP” in your career, consider applying today. The Custom Stylist and Sales Specialist is a key member of the Alton Lane sales team. They are passionate about service and connecting with people, tenacious when it comes to driving sales while providing a memorable shopping experience, and also contribute to our vibrant and collaborative team culture. Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible. Assists customers with an Alton Lane one-on-one appointment based experience Implements and models customer service standards by ensuring unbeatable excellence in Alton Lane standards; exemplifying an in-depth knowledge of the Alton Lane product and brand; understanding unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals. Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Drive results by consistently striving to meet and exceed sales goals through various sales channels. Build, manage and grow a book of business through referrals, various external prospecting initiatives, and personal network development. Provide the best customer experience tailored to the needs of our clients. Continuously foster and enhance customer engagement (both current and new) through genuine connections and thoughtful, proactive outreach. Be a strong communicator internally and externally with a positive and solution-oriented point of view. Manage exceptional customer experience through overseeing front and back-end production processes. Have Fun and Make Money! Who you are: • Previous experience in sales, hospitality, and/or service • Genuine interest in fashion and styling • Professional verbal and written communication skills • Performs successfully in a team-based culture • Flexible work schedule, including nights, weekends, and holidays • Possesses 1-3 years of sales experience in Direct-to-Consumer or Business to Business. Previous menswear sales experience is preferred but not required. • Have a business development mindset. • Is personable and an effective communicator with astute attention to detail. • A proactive self-starter, comfortable in a fast-paced environment. • Driven individual with a one-team mentality. • Nimble with technology. • Strong sense of self-awareness, humility, and personal responsibility. • Adaptable to change with an eagerness to try new things. • Passion for clothes, wardrobing, and styling. Why you will want to work here: • High income earning potential is yours for the taking - We're offering a competitive Base plus UNCAPPED COMMISSION starting at 10% of your monthly sales. • Opportunity for rapid career growth within an innovative and expanding company. • Generous benefits package: Healthcare, Vision, Dental, LTD/STD, Life Insurance, 3 weeks of Paid Time Off, 401k Retirement plan. • Access to our luxury clothing and accessories through our generous employee discount program • Get in on the ground floor of the Made-To-Measure revolution. • You'll get to work with some of the most Innovative, Hardworking, and Fun team members in the industry. You could be the next Alton Lane team member. Apply today to schedule your interview. Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.

Customer and Channel Partner Experience (CCPE) Consultant IV(Job Number: 1395209) Description Overview: This is a non-clinical position. Customer and Channel Partner Experience (CCPE) is a multimillion-dollar initiative led by the National Health Plan in partnership with KPIT to improve the experience and make it easy for our business employers, brokers, general agents and consultants to do business with KP. We do this by deploying next generation digital experiences, improving our service and support models to be simple, fast, and personalized, and developing capabilities to show up as a single national health plan. As a result, this work improves brokers' willingness to sell KP and drives growth and retention for KP.Job Summary:Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Contributes to business strategy and supports organizational alignment and prioritization of business initiatives. Manages complex projects or project components, participates in and may lead change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.Essential Responsibilities:Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across one or more functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating tough issues to stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to various senior level audiences.Develops requirements for complex business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions; and leading team members in the development process as appropriate.Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.Contributes to business strategy and supports organizational alignment and prioritization of business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing assigned initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives.Serves as a advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results.Manages complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.Participates in and may lead change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with management, project champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change.Performs data analyses to support business initiatives by identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis.Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate.Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.Qualifications Minimum Qualifications: Bachelors degree from an accredited college or university and Minimum five (5) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum three (3) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis

Consumer Affairs Representative ll (French) - Southern Pines, North Carolina or Richmond, VA At Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances. our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k), paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, a quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, and a casual dress code just to name a few of the advantages of working for this dynamic company. We are seeking qualified candidates for position of Consumer Affairs Representative ll at either our Southern Pines, NC facility or our Corporate Headquarters in Richmond, VA. This is a salaried, overtime eligible, office environment, Monday - Friday 8:00 - 5:00 pm role. This role is the first line of communication for our customers. For this role, fluency in both English and French (spoken and written) is required. Responsibilities of the position include: Answer, process, and document incoming phone calls, emails, and letters from retail consumers in a fast-paced call center environment Provide exceptional customer support in both English and French Troubleshoot consumer concerns and offer effective solutions Maintain accurate and professional customer interaction records Requirements of the position include: High school diploma or equivalent Fluency in both English and French (spoken and written) Six months of customer service experience Excellent verbal and written communication skills Computer skills, with experience in data entry, email, and the internet The ability to work well in a fast-paced, team environment Our employees enjoy working in a tobacco-free and drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *****************

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities The Analyst, Customer Information is responsible for managing different areas of project management, focusing on documenting user requirements, communicating requirements to vendors, and ensuring complete Transportation Management System (TMS) testing. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Act as liaison between different business units relating to TMS changes. Prepare ongoing daily, weekly, and monthly project status reports and schedules. Manage communication related to user requests between users, management, and vendors. Assist with coordinating and scheduling user acceptance testing. Ensure quality control on TMS through constant testing and working with users to identify problem areas. Manage issues with TMS as they arise with our users via our Issue Ticketing System. Manage ongoing setup changes to TMS. Work with Training team to develop training material on new enhancements to TMS. Work with users on troubleshooting potential issues with the TMS. Develop tools and reports for various operational needs throughout the company. Foster environment that encourages employees to ask for new and innovative tools. Build different reporting tools as needed by station staff. Manage growing list of scheduled reports to the different business units. Manage process improvement and assist implementation of best practices. If processes need to be improved, provide examples and solutions. Voice issues and concerns in a constructive manner in order to foster and promote a positive work environment. Lead and encourage creative problem solving among the different business units. Develop positive and professional relationships with all Estes Forwarding Worldwide employees, customers, and vendors. Assist with monthly updates and annual reviews to ensure complete and accurate information presentation. Demonstrate a high level of professionalism at all times including business meetings, client dinners, training, and off site business functions. Address all issues in a timely manner that could impact the business in accordance to Federal laws including, workplace harassment, and discrimination, immoral and improper conduct. Comply with company C-TPAT and TSA security procedures. Perform other duties as assigned. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Must be flexible, able to pay excellent attention to detail and work under pressure during periods of peak work volume. Working knowledge of MS Excel, Access, PowerPoint, Word, and Visio. Basic understanding of MS Excel formulas and report building. Proven ability to learn and work with new technology. Experience with SQL query building. Strong critical thinking and problem solving skills. Strong time management, organization, communication, and presentation skills. Consistently meet documented deadlines and objectives. Ability to multitask and prioritize work. Effective written and verbal communication skills. Must be able to clearly convey short and long-term defined goals. Ability to work independently or in a team setting, in a fast-paced environment. Must be mentally and emotionally capable of handling high stress environment. Ability to read, interpret, and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines. Ability to read and interpret complex business and/or technical documents. Ability to write comprehensive reports and detailed business correspondence. Ability to work with groups of people such as other departments and communicate known concepts. Ability to present to a group of departments. Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of a Bachelor's degree (or equivalent) and 0-2 years of experience. However, a combination of experience and/or education will be taken into consideration. Bachelor's degree in Business, Logistics, or other analytical field of study preferred. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

* Join a collaborative team and deliver great customer experiences! * Solve different problems every day and enjoy great learning opportunities! * Permanent full time role based in Melbourne We're REA With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home. Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we're proud to have been named in Australia's "Top 5" Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women. Where the team fits in The Customer Support team sits within our Customer Group. The group supports the organisation to deliver customer & operational excellence; use data to deliver customer solutions that ensure the profitability and sustainability of the REA Group; and deliver future focused strategic and operational planning. The Customer Support Consultant is the front-line customer service interface for REA Group's customers, consumers and internal stakeholders. You will be joining a team who are passionate about service and the loyalty of our customers. What the role is all about * Resolve issues with our customers via phone, email and web chat in an empathetic, professional and timely manner * Be digitally-savvy, we use a variety of systems, such as Zendesk, Slack, Salesforce (previous experience with these would give you bonus points) * Balance customer demand and multi-tasking in a fast-paced customer contact environment * Work as part of a high performing team, driving for performance excellence * Communicate with colleagues across all levels of the organisation, influencing to find the best customer outcome * Proactively identify opportunities to innovate and improve the employee experience, customer experience and operational excellence * Provide thoughtful and insightful feedback to improve REA products and services Who we're looking for * 1+ years' experience in a similar corporate, call centre environment that is fast-paced and ever changing * Someone with strong technical proficiency; with proven ability to multitask, utilising multiple systems while on the phone with customers * Experience in real estate roles like leasing consultant, property manager or similar are highly beneficial * Demonstrated experience of going above and beyond delivering service that promotes customer loyalty and advocacy through clear communication, positive language, active listening and empathy * Experience resolving customer problems in a timely manner through strong analysis and decision making, persuasion skills and being adaptable to meet customer needs * Demonstrating resilience, taking accountability for the customer experience and displaying a continuous improvement mindset * Ownership: taking accountability for the customer experience and displaying a continuous improvement mindset * Demonstrated growth mindset and enthusiasm for learning The REA experience The physical, mental, emotional and financial health of our people is something we'll never stop caring about. This is a place to learn and grow. Some of our Perks & Benefits include: * A hybrid and flexible approach to working * Flexible leave options including, birthday leave and purchase additional leave * Flexible parental leave offering for primary and secondary carers * Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity * Hackdays so you can bring your big ideas to life Our commitment to Diversity, Equity, and Inclusion We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch. Join our Talent Neighbourhood Keen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood! #LI-HYBRID

Title: MCS IFTA/IRP Customer Contact Specialist State Role Title: Prog Admin Specialist I Hiring Range: $48,450.- $55,717 Pay Band: 4 Recruitment Type: General Public - G Job Duties DMV is seeking to hire a MCS IFTA/IRP Customer Contact Specialist. The MC Customer Contact Specialist plays a critical role in supporting DMV's Motor Carrier Services (MCS) programs by delivering high-quality customer service, processing financial transactions, and ensuring compliance with regulatory requirements. The position requires managing customer inquiries via phone and email, troubleshooting system issues, and processing program-specific applications like IFTA and IRP trip permits. Responsibilities Include: Reconciling financial transactions, securely managing records, and maintaining compliance with DMV and federal regulations. This role demands strong problem-solving skills, regulatory expertise, and effective collaboration with internal and external stakeholders to support DMV's operational excellence. Motor Carrier Services' IRP and IFTA Division administers multijurisdictional programs for the payment of vehicle registration fees and fuel use taxes by businesses who operate in interstate and international commerce. The Division also supports state and federal highway safety programs by identifying motor carriers with serious safety deficiencies and preventing them from operating on the roads. The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values. We live them! Minimum Qualifications •Proficient in customer service with strong oral and written communication skills. •Ability to interpret and explain complex information. •Basic understanding of accounting principles and transaction accuracy. •Strong organizational and time management skills, and ability to manage multiple tasks. •Proficiency in PC use and technology, including Microsoft Office. •Ability to work collaboratively with internal and external stakeholders. Additional Considerations Understanding of Commercial Motor Vehicle, IFTA, IRP, PRISM, EXFleet, Citation Tracking or Operating Authority regulations Knowledge of federal and state motor carrier regulations and tax policies Ability to analyze and interpret customer applications, tax returns, and documents for compliance. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify. All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s). Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact ************ for assistance. Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT Contact Information Name: DMV Employment Phone: ************ Email: *************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Are you looking for a growing, but stable company in which to build a career in the Chesterfield, VA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist / Retail Administrator at our growing, retail location in the Chesterfield area. We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software; comfortable utilizing work technology daily Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.

Job DescriptionDescription: What You'll Do Effective communication with AVP clients including patients, insurance companies, front office staff, back-end RCM team members and all other internal and external clients. Customer Service Representatives will assist clients with balance inquiries, payment information, demographic updates, general billing issues, insurance/ Medicaid updates, and other account related issues Tasks will be performed by utilizing PM systems such as Compulink, AdvancedMD, MDOffice and other vendor systems such as Excel, Word and all other relative systems as needed Work in the Collectly call que daily to resolve patient inquiries; review all accounts in the unsuccessful bucket for bad debt write off in accordance with AVP policy Operate Customer Service line, pull voice mails hourly and return calls within 24 hours Provide clients with correct answer to the account(s) in question Verify and update account information, including demographic information and correct insurance information Obtain payment on accounts that are patient responsibility, including prior bad debt balances as pertinent while speaking with patients Elevate problems, trends, or complicated accounts to the appropriate collector or manager Document all conversations with clients for future reference Handle client complaints in a professional and serious manner Review accounts for accuracy (correct statement groups, financial class, etc.) Process adjustments as necessary (settlements, refund requests, etc.) Perform follow-up on worked accounts when necessary Review and work daily correspondence received from patients Assist with account audits when necessary Perform a variety of other duties as directed by incoming calls Serve as a liaison between Patient Accounts, payers, and clients when necessary (troubleshoot accounts, fax claims to insurance companies to expedite processing, service/ charge disputes) Contact payers to check claim status when beneficial to clients Perform telephone appeals for denied or low payment claims when requested by client and within company established guidelines Process disputes by obtaining medical records and explaining procedures Review diagnosis and procedure codes with appropriate individuals to ensure correct coding Verify new or correct insurance information on patients Send claims to the insurance company as needed Contact the patient when insurance information does not verify as eligible Monitor office supplies and place orders to Staples as needed Complete special projects and all other duties assigned by the department Manager Adheres to all policies and procedures Requirements: What You Bring High school diploma or equivalent 1-3 years of experience in a medical office environment is preferred Excellent judgment, dependability, and conscientiousness. Demonstrated high ethical standards and integrity. Demonstrated attention to detail. Demonstrated accuracy and thoroughness; monitors own work to ensure quality. Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy. Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect. Patient centered care focused, and a team player. Handles multiple tasks effectively and efficiently and exhibits commitment to effective problem-solving techniques when issues arise. Continuously acts to maintain a safe, clean, healthy, and fun work environment consistent with AVP's Mission and Vision. Arrives on time, ready to work, and demonstrates minimal absenteeism. Demonstrates effective problem-solving skills Knowledgeable of Medicare and Medicaid billing and reimbursement concepts and principles Willingness to submit to a background check Benefits & Perks We've got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: Paid vacation and holidays (+ two floating holidays) Tuition reimbursement opportunities Referral bonus opportunities Discount on designer eyewear Paid certified accreditation program Physical Requirements: · Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. · Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. · Must be able to be stationary for prolonged periods of time. Cognitive Requirements: · Executes tasks independently. · Learns and memorizes tasks. · Maintains concentration/focus on tasks. · Performs task in a demanding environment requiring multi-task and prioritize work. · Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now! Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Blue Ridge Bank is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, selection for training, promotion, demotion, discipline, rates of pay or other compensation, transfer, layoff, termination, recall, use of all facilities, and participation in all Company sponsored activities. Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide. At Blue Ridge Bank our purpose is to be a trusted partner OF CHOICE in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers. This role works with the commercial bankers and their respective portfolios in the Central Virginia Market to administer various ongoing client servicing and portfolio management functions, deliver comprehensive and prompt customer service to internal and external customers and exercise quality control oversight in the execution of all duties. May escalate complex issues and challenges a Business Banker or Sr Client Relationship Specialist. Key Responsibilities: * Deliver excellent customer service through being responsive and communicating effectively. * Assist clients and prospects by providing information and prompt solutions as necessary. * Establish and maintain effective internal/external working relationships as required by specific job duties. * Receive and process incoming customer requests for advances, paydowns, transfers and wires. * Within assigned scope of authority and within terms of lending limits they will advance for overdrafts, assist with credit extensions and draws on credit facilities. * Support the sales process by offering depository and cash management products as appropriate; refer client to other lines of business as needed. * Maintain current knowledge of commercial account products and procedures to resolve problems and answer questions from clients. * Sort, file, classify, and retrieve material in an established filing system including but not limited to customer credit files. * Search records, both internal and external, such as UCC searches, credit reports, county property records, prospect data bases, secretary of state records, client records, and others, to locate specific information; checks materials for accuracy, completeness and/or procedural compliance; compares data to identify similarities and differences; compiles such information in a variety of ways. * Transaction processing includes those involving complex steps such as determination of compliance with credit approvals and regulations. * Prepare documents, forms and communications with accuracy and attention to detail. * Independently examine/validate documents, identify variances, errors or procedural non-compliance and take appropriate action to correct. * Understand and uphold internal policies, standards, procedures and practices to the assigned function. * Acts are part of the first line customer contact and support, and is involved in lending operational activities (document preparation, processing, servicing, etc.) Requirements Required Experience/Education: * Some relevant experience. Customer service and background in Retail/Commercial products preferred. * General understanding of collateral requirements and other loan terms with general exposure to loan documentation. * General understanding of state and federal regulatory/reporting/recording requirements pertaining to assigned function. * Communicate effectively in oral and written communication. * Ability to meet deadlines and conduct timely follow-up. * Knowledge and experience reviewing financial data and credit information. Required Skills/Knowledge: * Ability to build strong "One Bank" internal partnerships to provide holistic solutions for the client's business and personal financial goals. * Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations. * Must be proficient in all Microsoft Office software, familiarity with prospecting and CRM sales tools preferred. * Customer service experience

Part-time, Temporary Description Empire Hospitality, a federal contractor in the hospitality industry, is seeking a Service Liaison to join our team. We are looking for an individual who has a heart for service and a desire to make a difference in the lives of our guests. As a Service Liaison, you will be responsible for maintaining a positive relationship with our hotel partners while providing exceptional service to our guests. The Military Entry Processing Station (MEPS) Task Order On-site Liaison supports the daily operations of the Military Entry Processing Stations (MEPS) by supervising and coordinating services for applicants and communicating with key stakeholders. This role focuses on ensuring that all applicants receive the appropriate services as specified in the contract. The ideal candidate will have strong customer service skills, attention to detail, and the ability to coordinate with others and resolve issues independently. The ideal candidate will have extensive experience in customer service, strong leadership abilities, and the capability to resolve complex issues efficiently. Prior military experience is strongly preferred. Requirements *Sunday-Thursday 2pm-10pm Execute the daily operations of MEPS Support Services, ensuring compliance with contract specifications. Perform applicant check-in/orientation and checkout processes, ensuring all applicants are properly processed. Verify lodging and kitchen facilities remain in compliance with contract requirements. Forecast daily support needs, communicate requirements to relevant stakeholders, and track performance of needs requirements. Maintain regular communication with military representatives, hotel staff, and transportation providers to coordinate services. Coordinate with others to resolve issues that may arise during applicant processing (hotel staff, food, transportation). Resolve issues related to applicant conduct, seeking assistance as necessary. Ensure applicants receive and acknowledge briefings/paperwork. Complete reports as required. Other duties as assigned by the Regional Manager. Ensure that all safety, quality, and procedure compliance requirements are met. Maintain a high level of customer satisfaction by ensuring that all services are delivered effectively and efficiently. QUALIFICATIONS High school diploma or GED required. Minimum of one to three years of customer service experience, preferably in a high-volume environment. Military or Department of Defense experience is strongly preferred. Strong interpersonal conflict resolution skills. Strong problem-solving skills and the ability to navigate complex situations. Ability to read, interpret, and communicate effectively regarding documents, reports, and correspondence. Proficient in basic math and able to solve practical problems in a fast-paced environment. Strong working knowledge of Microsoft Excel, Outlook, and basic internet navigation. Must be able to obtain and maintain any necessary facilities credentials/authorization (U.S. citizenship required). WORK ENVIRONMENT / PHYSICAL DEMANDS Climate-controlled indoor environment with occasional exposure to outdoor weather conditions. Regularly required to use hands, talk, and hear. Frequently required to walk and sit. Occasionally required to stand, stoop, kneel, or crouch. Empire Hospitality is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition (including genetic characteristics or information), veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.

We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service, we want to hear from you! Key Responsibilities: Customer Assistance: Provide detailed, knowledgeable responses to client inquiries via phone, email, and in-person, including travel options, destinations, and special requests. Travel Booking: Manage bookings for flights, hotels, tours, and transportation, ensuring a seamless experience for customers. Issue Resolution: Address any customer concerns or complaints promptly, ensuring swift and satisfactory resolutions. Personalized Service: Offer customized travel recommendations based on customer preferences and needs. Documentation & Billing: Accurately process bookings, issue invoices, and handle payment transactions. Relationship Building: Foster long-term relationships with customers, enhancing customer retention and satisfaction. Stay Informed: Keep up-to-date with the latest travel trends, industry regulations, and product offerings to better serve customers. Qualifications: Previous experience in a customer service or travel-related role is preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work under pressure and handle customer issues efficiently. Knowledge of travel booking systems and industry regulations is a plus.

RIO Car Wash 7408 W. Broad St Richmond, VA 23294 We are the largest car care business in our area, growing rapidly, and looking for great men and women to add to our team! A day in the life of our Customer Service Attendant's has them assisting customers at the entrance/pay station of the car wash, helping customers properly align their vehicle into the car wash and assisting customers in our vacuum area by providing clean spaces. While we do not provide car detailing services for our customers, we do like to give customers SMILES! We offer you: Fast-paced, high volume environment - You won't be bored! Excellent compensation - We pay people more than our competition! Active work outside - You'll love our work! Growth opportunity - We promote from within! We want you to: SMILE & be friendly! Learn processes and execute them flawlessly. Be cooperative with your team members and follow our systems. Like working with customers and team members. Maintain a clean appearance according to our standards. Have basic computer skills. Like feeling good about yourself and your work.

Job DescriptionDescription: A Douglas Aquatics, Inc. Gate Guard/Customer Service Attendant is responsible for managing and executing the gate procedures for a facility. Strict adherence to the facility's gate procedures is a requirement. The gate guard performs their job duties in a courteous and professional manner. Scope: Enforce gate procedures while providing the facility patrons with exemplary customer service. Chain of Command: The gate guard will report directly to the pool facility manager on duty and zone supervisor. Authority: The gate guard is delegated sufficient authority to manage the gate procedures established by the pool facility. Stop any process or activity that is unsafe or represents a safety hazard until either the condition is corrected or the coordinator, zone supervisor, or pool manager gives approval for the activity to resume. Good Performance: Good performance will be judged by the following criteria: Maintains a professional image of Douglas Aquatics, Inc. at all times Ability to manage the gate procedures Exhibits excellent customer service Is punctual and works all scheduled shifts Ensure a safe, clean, family environment Requirements: To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations will be made to enable those with disabilities. You must: Be at least 18 years of age or at the discretion of a coordinator Wear the Douglas Aquatics, Inc. uniform Be punctual when reporting to a shift and work the entire scheduled shift Conduct oneself professionally both in manner and appearance Provide excellent customer service Manage the pool facility entrance/exit gate Follow the facility's gate procedures by ensuring proper sign-in and guest registration Collect and be responsible for guest and pool pass monies, where applicable Have knowledge of and enforce pool rules, where applicable Be capable of handling conflict respectfully and calmly Address patron issues and/or concerns by communicating with the pool manager and zone supervisor, or present the patron with a Comment Form Keep the gate area and sign-in table clean and professional Keep patron information regarding membership confidential from other patrons and lifeguards Physical Demands: Able to sit and/or stand up to 12 hours for a shift Able to work outdoors in hot summer temperatures

The ideal candidate will be responsible for assiting customers in a busy call center environment and being able to determine the nature of the call and directing accordingly. Duties may include but not limited to: Processing the complaints Filing requests for customers and distribution centers Tracking shipments and orders Preparing reports Various administrative duties: distributing mail, filing, faxing, processing forms, auditing documents, and data input ***This position requires candidates with a great work ethic and a great attendance record.*** Qualifications 3+ years experience in the customer service field Previous administrative and/or call center experience is a major plus Additional Information Shift: Monday-Friday, any time between 7:00AM-7:30PM Pay Rate: $10.00

Job Description Licensed Customer Service Representative Insurance CSR State Farm Agent Team Member Licenses required: Property & Casualty AND Life & Health. Only licensed candidates will be considered. Join a growing State Farm independent agent office as a Licensed Customer Service Representative (Insurance CSR). If you enjoy helping people, providing exceptional customer service, and want a career in insurance, this is the role for you. Key Responsibilities: Answer customer questions about policies, coverage, billing, and claims Build strong relationships through follow-up and guidance Conduct needs-based policy reviews to ensure proper coverage Support daily operations and assist the Agent and team Stay current on licensing, products, and insurance updates Requirements: Active Property & Casualty license Active Life & Health license Strong communication and organizational skills Customer-focused, detail-oriented, and professional Comfortable using computers and office systems Benefits: Competitive pay: $20$22/hr Paid vacation and sick/personal time Growth opportunities and professional development Supportive team environment with long-term career potential Why Apply: Make a real difference helping clients protect what matters most while growing your career in a stable, friendly, and professional environment. How to Apply: Submit your resume today. Only licensed applicants will be considered. This position is with a State Farm independent agent, not State Farm Insurance Companies. Employees must meet all licensing and training requirements. #SMAC

Do you want to make a difference in the lives of adults who are seriously mentally ill and involved with the legal system? Come be a part of a Team of professionals who value quality services, integrity, and accountability and who are committed to helping these individuals re-enter their communities and re-emerge on their paths to recovery. The Forensic Services Program serves adults who are detained at the Adult Detention Center, who have been adjudicated Not Guilty by Reason of Insanity, and/or who are in need of Competency Restoration Services; we also provide Juvenile Competency Restoration Services. Our services are provided in the office, in the community, at the local jail, or at the state hospital. We are seeking qualified applicants to fill our full-time Therapist I Peer Support Specialist position. Successful candidates will have lived experience and success in treatment and recovery. The candidate will have success in providing services to adults with serious mental illness, justice involvement, and/or substance use disorder, knowledge of recovery model practices, knowledge of Sequential Intercept Mapping concepts, and the ability to provide various group services (psycho-educational, social and skill building groups). About This Role: This position is within the Forensic Services program. We serve adults and youth (Juvenile Competency Restoration Services) for individuals with the Prince William County-Manassas Regional area. The team provides a variety of specialty services geared to promote recovery, healing and independence. A cross-systems team approach is key when providing support to the individuals involved with the Forensic Services program. In this position, there is opportunity to work independently and as part of a multidisciplinary team. * Maintaining a caseload of clients, who will be in services with other clinicians and physicians * Implementing and documenting progress of clients * Working closely with community partners, including PWC Adult Detention Center, Criminal Justice Services, Trillium, courts, District 35 Probation and Parole, health department, and others * Documents all services, contacts and attempted contacts with client and collaterals * Linking, monitoring, referring, coordinating, facilitating services needed by clients. * Collaborating with other departments within the CS and the community * Maintaining healthy boundaries with clients Minimum Requirements: * High school diploma or G.E.D. and 5 years' experience providing substance use services in a human services environment. * Must have personal experience as a past recipient of substance use/co-occurring services. * Certified Peer Recovery Specialist in the state of Virginia. Preferences: * Experience as a certified peer support specialist * Experience working with justice-involved adult individuals * Experience with court systems, jails, justice-involved processes * Experience providing person-centered, strength-based support services * Experience assessing client needs and providing access to appropriate services * Experience providing case management activities for clients * Experience providing clinical documentation necessary to maintain client records including treatment planning/wellness recovery plan, progress notes, quarterly reviews and annual assessments * Experience facilitating peer-lead recovery groups Special Requirements: * Certified Peer Recovery Specialist in the state of Virginia * Possession of a valid driver's license; Must pass DMV record check; * Must pass TB Test; * Certified in First Aid and Cardiac Pulmonary Resuscitation, as required. * Offer of employment is contingent upon the candidate passing a fingerprint based National Criminal History Record Check. Not eligible for employment with barrier crime history ***************************************************************************************** PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader) * Child Protective Services Requirements: Effective 1999, mandated by the Department of Behavioral Health and Developmental Services 12VA35-105-400 rules and Regulations for Licensing Providers by the Department of Behavioral Health and Development Services related to Criminal Registry Checks, a search of the registry of founded complaints of child abuse and neglected maintained by the Department of Social Services. * Certified Peer Recovery Specialist or in the process of obtaining training with Virginia DBHDS to be completed within six months of employment. * Lived personal experiences of mental illness, justice/legal involvement or experience, and/or substance use disorders. Work Schedule: Monday-Friday 9am-5pm Starting Salary Range: $70,921.50 - $84,444.75 Annually This position qualifies for a hiring bonus of $5,000. This bonus will be paid in two equal installments as funds permit. The first installment of $2,500 is payable after (90) day of employment have been completed. The final $2,500 installment will be payable on the pay date following the completion of the probationary period. Prince William County offers great benefits including: * Retirement from the Virginia Retirement System (VRS) * 401a and 457 retirement savings and investment plans * Paid Annual Leave * Paid Personal Leave * Paid Sick Leave * Paid Holidays * Optional Group Medical and Dental Health Plans * Optional Group Life Insurance * An Employee Assistance Program (EAP) * Career Development Opportunities Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE!

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Blue Ridge Bank is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, selection for training, promotion, demotion, discipline, rates of pay or other compensation, transfer, layoff, termination, recall, use of all facilities, and participation in all Company sponsored activities. Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide. At Blue Ridge Bank our purpose is to be a trusted partner OF CHOICE in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers. This role works with the commercial bankers and their respective portfolios in the Central Virginia Market to administer various ongoing client servicing and portfolio management functions, deliver comprehensive and prompt customer service to internal and external customers and exercise quality control oversight in the execution of all duties. May escalate complex issues and challenges a Business Banker or Sr Client Relationship Specialist. Key Responsibilities: Deliver excellent customer service through being responsive and communicating effectively. Assist clients and prospects by providing information and prompt solutions as necessary. Establish and maintain effective internal/external working relationships as required by specific job duties. Receive and process incoming customer requests for advances, paydowns, transfers and wires. Within assigned scope of authority and within terms of lending limits they will advance for overdrafts, assist with credit extensions and draws on credit facilities. Support the sales process by offering depository and cash management products as appropriate; refer client to other lines of business as needed. Maintain current knowledge of commercial account products and procedures to resolve problems and answer questions from clients. Sort, file, classify, and retrieve material in an established filing system including but not limited to customer credit files. Search records, both internal and external, such as UCC searches, credit reports, county property records, prospect data bases, secretary of state records, client records, and others, to locate specific information; checks materials for accuracy, completeness and/or procedural compliance; compares data to identify similarities and differences; compiles such information in a variety of ways. Transaction processing includes those involving complex steps such as determination of compliance with credit approvals and regulations. Prepare documents, forms and communications with accuracy and attention to detail. Independently examine/validate documents, identify variances, errors or procedural non-compliance and take appropriate action to correct. Understand and uphold internal policies, standards, procedures and practices to the assigned function. Acts are part of the first line customer contact and support, and is involved in lending operational activities (document preparation, processing, servicing, etc.) Requirements Required Experience/Education: Some relevant experience. Customer service and background in Retail/Commercial products preferred. General understanding of collateral requirements and other loan terms with general exposure to loan documentation. General understanding of state and federal regulatory/reporting/recording requirements pertaining to assigned function. Communicate effectively in oral and written communication. Ability to meet deadlines and conduct timely follow-up. Knowledge and experience reviewing financial data and credit information. Required Skills/Knowledge: Ability to build strong "One Bank" internal partnerships to provide holistic solutions for the client's business and personal financial goals. Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations. Must be proficient in all Microsoft Office software, familiarity with prospecting and CRM sales tools preferred. Customer service experience