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Customer service specialist jobs in Rogers, AR - 268 jobs

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Customer Service Representative
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  • Customer Service Representative

    Buchanan Hauling & Rigging Inc. 3.7company rating

    Customer service specialist job in Rogers, AR

    Customer Service Representative - Rogers, AR At Buchanan Hauling & Rigging, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. At Buchanan Hauling & Rigging, our employees are our greatest asset. As a Customer Service Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you're looking for a great career with a dynamic company, join us at Buchanan. Pay, Benefits, And More. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more. What You'll Do On a Typical Day Provide order entry support to assigned account managers. Ensure that all required information is entered in the order entry screen. Audit shipments, as directed, for accuracy. Communicate with customers as needed to obtain information. Assist in scheduling appointments, as needed. Qualifications: Strong attention to detail required. Strong customer service skills preferred. Minimum of 2 years' work experience preferred. High school degree or higher preferred. Be part of something big.
    $27k-34k yearly est. 3d ago
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  • Customer Service Enrollment Specialist - In Office

    Everett and Associates

    Customer service specialist job in Rogers, AR

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 11d ago
  • Customer First Advocate

    Goodleap 4.6company rating

    Customer service specialist job in Bentonville, AR

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team.Essential Job Duties and Responsibilities: Answering customer service phone calls. Review documentation sent in via email or through Origin tool to make decisions on cases. Willingness to do other tasks as they arise. Required Skills, Knowledge & Abilities: The ideal candidate will have: Strong math and computer skills A positive attitude The ability to work effectively with clients at all stages of the process The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions. Compensation: $15.75 - $17.75 hourly Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
    $15.8-17.8 hourly Auto-Apply 17d ago
  • Customer Experience Lead-Northwest Arkansas

    Victoria's Secret 4.1company rating

    Customer service specialist job in Fayetteville, AR

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15.5-19.5 hourly 10d ago
  • Customer Service

    Opal Foods Cooperative Inc.

    Customer service specialist job in Neosho, MO

    Role Description/Summary The purpose of this role is to accurately receive, process, and maintain customer orders while working with the logistics manager to ensure the alignment of orders, plant supplies, and carrier capabilities. This position also partners with accounting to identify and correct order discrepancies. Essential Job Functions - Must be able to perform these tasks with or without reasonable accommodations. 1. Ensure all customer orders, PO's, BOL's, and POD's are in alignment and sent through for invoicing daily 2. Receiving customer orders, and ensuring accuracy within the ordering and accounting software 3. Help maintain alignment between customers, their orders, the carriers, and the complex shipping out the eggs 4. Helping with customer pricing and future business Other Responsibilities 1. Being available for the designated weekend/evening rotation. Required Qualifications - Education/Experience/Knowledge/Skills/Abilities 1. High school diploma or equivalent 2. Working knowledge of Microsoft Office products including Excel, Word, and Outlook 3. Detail-oriented and able to accurately and efficiently enter customer information 4. Demonstrated ability to manage multiple demands and communicate effectively via email 5. Demonstrated ability to effectively speak, read, and write in English. 6. Demonstrated ability to effectively work with other team members 7. Demonstrated ability to effectively communicate with others including leaders, other team members, and customers Rotating weekends Designated CSR will be tasked with handling weekend customer support issues, including BOL corrections, carrier delays, shortages and product rejections. **Pay starts at $20 per hour.
    $20 hourly Auto-Apply 14d ago
  • Student Engagement Specialist (PHS Fayetteville)

    Responsive Education Solutions 3.5company rating

    Customer service specialist job in Fayetteville, AR

    Student Engagement Specialist Assist teachers with monitoring of the learning center and facilitating students' learning progress. Qualifications: Education/Certification: Must be a high school graduate or hold a General Educational Development (GED) certificate Obtain an Associate's Degree or Higher Complete two years of study at an institution of higher education OR (In Arkansas, 60 college credit hours are required.) Meet a rigorous standard of quality and be able to demonstrate, through formal State or local academic assessment, knowledge of and the ability to assist in instruction (In Arkansas, this must be met via the ETS Parapro Assessment and a minimum of 457 must b obtained.) Have experience working with students or parents as approved by the employing superintendent Experience may be work in church related schools, day camps, youth groups, private schools, licensed day-care centers, or similar experience; or Experience: 6+ months of experience working for Public or Private School. (preferred) Required Knowledge, Skills, and Abilities (KSAs): Passion for children. Ability and patience to work interactively with children. Basic knowledge of federal and state education laws. Computer literate. Strong organizational, time management, communication, and interpersonal skills. Able to learn and implement teaching curriculum software programs and instruct students on utilization. Able to follow verbal and written instructions. Excellent verbal and written communication skills. Ability to manage multiple priorities effectively. Ability to develop and maintain effective working relationships. Ability to travel as necessary. Responsibilities and Duties: Assist teacher or Coordinator in all areas of work. Implement instructional program and lesson plans under the supervisor of Coordinator or Teacher Assist with understanding assessments Assist teachers in checking daily goals to ensure work is being completed. Motivate students for maximum learning. Participate in faculty and professional meetings, educational conferences, and teacher training workshops. Inspire students with consistency, care, and interest to build students' self-esteem, and promote further success. Praise students, compliment them and encourage them in order to build character. Be able to facilitate activities that promote speaking, listening, reading, and writing in English. Perform special projects, during and after normal business hours, and other duties as assigned. All other duties as assigned by supervisor. Equipment Used: All equipment required to perform jobs duties and task previously described. Physical / Environmental Factors: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.
    $43k-52k yearly est. 5d ago
  • Part-Time Customer Service Agent

    Envoy Air 4.0company rating

    Customer service specialist job in Bentonville, AR

    Come and work for Envoy Air, an American Airlines Group Company, at (Northwest Arkansas National Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $15.77/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut
    $15.8 hourly Auto-Apply 13d ago
  • Transportation Customer Service Associate (Night Shift) - TCSAAT

    Navitaspartners

    Customer service specialist job in Rogers, AR

    Job DescriptionJob Title: Transportation Customer Service Associate (Night Shift) Contract Duration: 3 Months Pay Rate: $21.00/hour Schedule: Night Shift: 8:00 PM - 8:00 AM Training: Monday-Friday, 8:00 PM - 8:00 AM (may include weekend training) Job Overview A organization within the transportation and supply chain industry is seeking a Transportation Customer Service Associate (CSA) for a night-shift assignment. This role serves as the primary point of contact between Supply Chain operations and external customers, ensuring accurate communication, timely issue resolution, and high service levels in a fast-paced logistics environment. Responsibilities Act as the primary liaison between Supply Chain teams and external customers Monitor, analyze, and respond to a high volume of inbound emails (300+ per day) Resolve transportation, scheduling, and delivery-related issues efficiently Utilize multiple transportation and dispatch systems, including: TES, LME, FourKites, OTR, Retailix, Retail Link, UNFI, One Network Maintain strong knowledge of operational policies, procedures, and systems Understand customer organizational structures, workflows, and business needs Identify cost-effective and operationally efficient delivery solutions Ensure accurate, timely, and professional communication on shipment status Collaborate with internal teams to resolve issues and improve customer satisfaction Represent the organization professionally in all customer interactions Qualifications Education: Bachelor's degree preferred, or equivalent experience in transportation or logistics Experience: 1-3 years of experience in transportation or logistics operations Logistics or supply chain experience required (not general customer service) Technical Skills: Proficiency in Microsoft Office (Outlook, Excel, Word) Ability to manage high-volume email and system-based workflows Communication & Soft Skills: Strong written and verbal communication skills Effective problem-solving, negotiation, and conflict-resolution abilities Ability to multitask and work under pressure in a fast-paced environment Strong organizational and time-management skills Positive, professional attitude For more details reach at ********************* or Call / Text at ************. About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
    $21 hourly Easy Apply 3d ago
  • CUSTOMER SERVICE REP- SERVICE ADVISOR

    Subaru of Gallatin 4.8company rating

    Customer service specialist job in Bentonville, AR

    The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process.
    $32k-36k yearly est. Auto-Apply 60d+ ago
  • (1) Customer Service Rep I

    City of Bentonville (Ar 3.8company rating

    Customer service specialist job in Bentonville, AR

    Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year. Accepts, enters and balances payments and deposits monies. Enters information in billing software. Answers phone, email, and in-person inquiries about utility accounts and general City information. Operates and uses imaging software for archiving and research. Researches customer complaints and comments, then communicates results to the customer. Researches customer payments and determines if a payment has been misapplied. Set-up, transfer and terminate utility services. Notate accounts with pertinent information. Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy. Prepare adjustments to utility accounts. Communicate by radio, in person, by phone and email with staff and customers. Operates office machines. Works in a safe manner. Maintains various files. Prepare various forms. Process returned mail. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs. CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $18k-30k yearly est. 44d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service specialist job in Fayetteville, AR

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $25k-32k yearly est. 4d ago
  • Sales Representative/Customer Service/Bilingual Spanish*

    Agm Tools Inc.

    Customer service specialist job in Springdale, AR

    Job DescriptionAGM TOOLS is an expansion company has been growing in 14 years and AGM is dedicated to distribute tools to fabricate countertops for example for kitchen, for bathrooms, for tables, etc. We have more than 14 years in the market and we already have12 locations (Texas 6 locations, North Caroline 2 locations, South Florida 2 locations, Arkansas and Oklahoma). AGM TOOLS is looking People honest, responsible, multitask, ambitious, and enjoy sales Responsibilities: -Attending Customers -Make phone calls and answer calls -Look new Customers -Run credit cards by phone and in person -Cashier has to be complete every day -Ask for change to accounting department -Give a great service -Maintain store clean and organize -Restock the Store -Sale and promote all products with each customer -Support inventory with counts Company offers; Training learning all the tools, prices and the use. After a month Base Salary$37k+ Commission Vacations Sick days Holidays Great environment Professional growing
    $37k yearly 17d ago
  • Customer Experience Specialist 1

    Outdoor Cap Company, Inc. 4.3company rating

    Customer service specialist job in Bella Vista, AR

    The Customer Experience Specialist I provides exceptional customer service with honesty and integrity to all internal and external Outdoor Cap customers. Essential Duties & Responsibilities Serves Outdoor Cap customers by answering questions, resolving issues, and taking orders by phone, fax, email, or web. Regularly calculates figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume efficiently. Routinely applies common sense understanding to carry out instructions and to deal with problems involving several variables in standardized situations. Performs well in a fast-paced environment and with a mission of serving customers. Serves as liaison between the customer and various departments. Interacts with customers to provide information in response to inquiries about products or services and to handle and resolve complaints. Interacts confidently and professionally selling all headwear lines in a professional manner. Interacts positively with customers and coworkers under heavy workload with constant interruptions. Constantly accesses information on the computer while talking with customers. Maintains constant phone coverage along with customer follow-up, problem solving customer concerns, shipping concerns and order inquiries, along with assigned clerical support. Tracks, manages & enters customer orders into Exenta as needed. Upholds Outdoor Cap's values of acting with integrity; working together as a team; treating each other with respect. Skills & Competencies Demonstrates proficiency in basic computer knowledge using Outlook, Word, and Excel. Above average typing and ten-key capabilities. Excellent communication skills (written and verbal) and has problem solving abilities. Must be able to multi-task efficiently. Prides themselves on their professionalism, should be outgoing, personable, and a good conversationalist. Treats others with respect and work well within their team. Education & Qualifications Education High School Diploma/GED or equivalent years of experience Experience 1-3 years customer service or business administration Supervisory No direct reports Physical & Mental Requirements The person in this position frequently communicates with customers and must be able to exchange accurate information and engage in conflict resolution strategies when needed. Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend, and move inside the office to access files and product. Required to have close visual acuity to perform computer tasks and operate other office machinery. Able to hear and effectively communicate with peers. Able to hear a telephone ring. Able to move 10-20 lbs. occasionally throughout the day. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Monday - Friday 9:00 AM - 3:00 PM
    $26k-34k yearly est. 2d ago
  • Experienced Veterinary Customer Service Representative

    Alliance Animal Health 4.3company rating

    Customer service specialist job in Springdale, AR

    The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on! Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors. To learn more about us click here. Job Description Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions. Why You'll Love It Here At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments. What You'll Do * Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients. * Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns. * Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care. * Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually. What We're Looking For * Customer-focused: You have a knack for connecting with people and delivering memorable service. * Cool under pressure: You excel in high-stress environments and think on your feet. * A team player: You thrive in a collaborative environment and are always ready to lend a helping hand. * Eager to learn: You're excited about continuous learning and professional development opportunities. Opportunities for Growth We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic. Benefits of Joining Us * Competitive pay * Ongoing education and training opportunities * A supportive, team-oriented work environment * The chance to make a real difference in the lives of pets and their people If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today! Qualifications We're looking for: * Currently hiring for all shifts- day, swing, and overnight shifts available. * Experienced Receptionist with a minimum of 1-year veterinary experience preferred. * Compassionate and calm team-player. * The ability to multi-task. * Strong communication and customer service skills. * Highly organized and possess computer skills. * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Competitive wages * 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work! * Paid sick leave for full and part-time employees * 2 weeks of maternity/paternity leave * Full vision/health/dental, 401k, and health savings plans * CE allowance for licensed and unlicensed employees * Paid Professional Dues if licensed * Quarterly Bonuses / Christmas Bonuses when eligible * Scrub allowance * Employee Assistance Program * Paid Bereavement Program * Tuition Assistance Program * PTO for full and part-time employees that is available to use after 90 days * Free vaccines for staff pets and excellent discounts on products and services * A fun environment that promotes teamwork, leadership skills, and training * We are caffeine addicts, so we do frequent runs to all the best coffee shops! * We have the best snacks - in fact, we are in the running for the largest snack cabinet out there! * 2 dollar shift differential for night shift. Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************
    $25k-32k yearly est. 15d ago
  • Experienced Veterinary Customer Service Representative

    Animal Emergency & Specialty Center of NW Arkansas 3.6company rating

    Customer service specialist job in Springdale, AR

    The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on! Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors. To learn more about us click here. Job Description Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions. Why You'll Love It Here At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments. What You'll Do Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients. Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns. Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care. Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually. What We're Looking For Customer-focused: You have a knack for connecting with people and delivering memorable service. Cool under pressure: You excel in high-stress environments and think on your feet. A team player: You thrive in a collaborative environment and are always ready to lend a helping hand. Eager to learn: You're excited about continuous learning and professional development opportunities. Opportunities for Growth We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic. Benefits of Joining Us Competitive pay Ongoing education and training opportunities A supportive, team-oriented work environment The chance to make a real difference in the lives of pets and their people If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today! Qualifications We're looking for: Currently hiring for all shifts- day, swing, and overnight shifts available. Experienced Receptionist with a minimum of 1-year veterinary experience preferred. Compassionate and calm team-player. The ability to multi-task. Strong communication and customer service skills. Highly organized and possess computer skills. Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Competitive wages 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work! Paid sick leave for full and part-time employees 2 weeks of maternity/paternity leave Full vision/health/dental, 401k, and health savings plans CE allowance for licensed and unlicensed employees Paid Professional Dues if licensed Quarterly Bonuses / Christmas Bonuses when eligible Scrub allowance Employee Assistance Program Paid Bereavement Program Tuition Assistance Program PTO for full and part-time employees that is available to use after 90 days Free vaccines for staff pets and excellent discounts on products and services A fun environment that promotes teamwork, leadership skills, and training We are caffeine addicts, so we do frequent runs to all the best coffee shops! We have the best snacks - in fact, we are in the running for the largest snack cabinet out there! 2 dollar shift differential for night shift. Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************
    $24k-32k yearly est. 14d ago
  • Resolution Specialist

    Us Tech Solutions 4.4company rating

    Customer service specialist job in Bentonville, AR

    **Fluency in one of the below languages is Must (Read/Write)** + Thai + Spanish + Japanese + Korean + Mandarin + German + French + Vietnamese Preferred 1-2 years' experience in Risk Ops Workstreams and/or Fraud Detection. + Resolves seller issues through multiple channels and systems to support Client.com and the eCommerce side of the business. + Must be fluent in computer skills and know how to navigate systems efficiently. + Will need to work escalated cases by providing subject matter expertise; advising sellers on actions needed to be taken; researching issues and seller history to provide appropriate resolution; managing the inflow of volumes for ensuring investigation of issues and resolution options; recognizing fraud trends, issues and contact types; communicating or escalating issues to contact center management, training and quality team, or appropriate teams. + Identifies and communicates trends from screening by collecting the required data; ensuring accuracy of data; analyzing data and comparing with the current and best practices for the Risk Ops Screening Team. + Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, and other business partners; analyzing and applying information from multiple sources and systems; monitoring progress and results; identifying and addressing personal improvement opportunities. + Must be open to coaching and constructive feedback on business practices and manager evaluations. + Demonstrates, promotes, and supports vetting with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. + Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing feedback and support to ensure timelines and work quality are achieved. **Top 3 Skills Needed or Required** + Ensuring accuracy of data and decision making. + Analyzing and applying information from multiple sources and systems. + Adherence to documented screening workflow and requirements. **What are the day-to-day responsibilities?** + Reviews of new seller applications from Turkey and other Countries of Incorporation. + Approving or declining applications based on requirements for Marketplace Inbound and Outbound sellers. + Reviewing and decisioning appealed seller applications. + Collaborating and sharing feedback with team and leadership. **What is the makeup of the team?** + 1 Manager + 3 Team Managers + 5 Team Leaders + 20 Associates under each Team Manager **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $27k-33k yearly est. 1d ago
  • Shopper Insights Client Associate

    Dunnhumby 4.1company rating

    Customer service specialist job in Bentonville, AR

    dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. dunnhumby is seeking a Shopper Insights Client Associate who expects more from their career to join our Walmart team in Bentonville, USA. You will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights, derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment. You will work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making. What We Expect From You Mobility to be based in Bentonville Bachelor's degree in a relevant subject Great collaboration with colleagues Communication and presentation skills Problem solving and hypothesis thinking Setting up and onboarding current and new clients, delivering training and support Compiling, verifying accuracy and sorting information to prepare source data for our tools Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output Proactively improving our internal client processes What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
    $32k-51k yearly est. Auto-Apply 35d ago
  • Customer First Advocate

    Goodleap 4.6company rating

    Customer service specialist job in Bentonville, AR

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team.Essential Job Duties and Responsibilities: Answering customer service phone calls. Review documentation sent in via email or through Origin tool to make decisions on cases. Willingness to do other tasks as they arise. Required Skills, Knowledge & Abilities: The ideal candidate will have: Strong math and computer skills A positive attitude The ability to work effectively with clients at all stages of the process The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions. Compensation: $15.75 - $17.75 hourly Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $15.8-17.8 hourly 17d ago
  • Transportation Customer Service Associate (Night Shift) - TCSAAT

    Navitaspartners

    Customer service specialist job in Bentonville, AR

    Job DescriptionJob Title: Transportation Customer Service Associate (Night Shift) Contract Duration: 3 Months Pay Rate: $21.00/hour Schedule: Night Shift: 8:00 PM - 8:00 AM Training: Monday-Friday, 8:00 PM - 8:00 AM (may include weekend training) Job Overview A organization within the transportation and supply chain industry is seeking a Transportation Customer Service Associate (CSA) for a night-shift assignment. This role serves as the primary point of contact between Supply Chain operations and external customers, ensuring accurate communication, timely issue resolution, and high service levels in a fast-paced logistics environment. Responsibilities Act as the primary liaison between Supply Chain teams and external customers Monitor, analyze, and respond to a high volume of inbound emails (300+ per day) Resolve transportation, scheduling, and delivery-related issues efficiently Utilize multiple transportation and dispatch systems, including: TES, LME, FourKites, OTR, Retailix, Retail Link, UNFI, One Network Maintain strong knowledge of operational policies, procedures, and systems Understand customer organizational structures, workflows, and business needs Identify cost-effective and operationally efficient delivery solutions Ensure accurate, timely, and professional communication on shipment status Collaborate with internal teams to resolve issues and improve customer satisfaction Represent the organization professionally in all customer interactions Qualifications Education: Bachelor's degree preferred, or equivalent experience in transportation or logistics Experience: 1-3 years of experience in transportation or logistics operations Logistics or supply chain experience required (not general customer service) Technical Skills: Proficiency in Microsoft Office (Outlook, Excel, Word) Ability to manage high-volume email and system-based workflows Communication & Soft Skills: Strong written and verbal communication skills Effective problem-solving, negotiation, and conflict-resolution abilities Ability to multitask and work under pressure in a fast-paced environment Strong organizational and time-management skills Positive, professional attitude For more details reach at ********************* or Call / Text at ************. About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
    $21 hourly Easy Apply 3d ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Customer service specialist job in Bentonville, AR

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Leads and coordinates the activities of workers in one or more occupations. Interprets company policies to workers and enforces safety regulations Analyzes and resolves work problems, or assists workers in solving work problems Initiates or suggests plans to motivate workers to achieve work goals Recommends or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures May train new workers, maintains time and attendance records as well as personnel files and performance records The Supervisor confers with other Supervisors and/or Managers to coordinate activities of individual departments The Supervisor may confer with workers' representatives to resolve grievances When supervising workers engaged chiefly in one occupation or craft, is required to be adept in the activities of the workers supervised When supervising workers engaged in several occupations, is required to possess general knowledge of the activities involved Required to operate Company equipment and/or drive Company vehicles Qualifications Who are we looking for? Requirements Must be able to work in a team environment and the ability to prioritize work and projects in order to meet competing deadlines from members of the team The ability to show initiative and critical thinking skills are necessary Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated Minimum age of 18 High school diploma or GED equivalent; college degree preferred Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to select, train, guide, and motivate employees handle multiple projects concurrently and have a working knowledge of PC's and software applications Demonstrated ability to communicate verbally and in writing Possess the legal right to work in the United States Must be able to read, write, fluently speak, and understand the English language Previous supervisory experience preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $23k-29k yearly est. Auto-Apply 46d ago

Learn more about customer service specialist jobs

How much does a customer service specialist earn in Rogers, AR?

The average customer service specialist in Rogers, AR earns between $20,000 and $33,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average customer service specialist salary in Rogers, AR

$26,000

What are the biggest employers of Customer Service Specialists in Rogers, AR?

The biggest employers of Customer Service Specialists in Rogers, AR are:
  1. Rockline Industries
  2. Everett and Associates
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