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Customer Support Specialist
The Reserves Network 4.2
Customer service specialist job in Kearney, MO
Customer Support / Administrative Specialist | Monday-Friday | $60,000 | On-site | Direct Hire
What Matters Most:
Competitive Salary: $60,000-$65,000 annually BOE
Schedule: Monday through Friday, 7:30am to 4:30pm or 8:30am to 5:30pm
Location: Kearney, MO
Direct Hire Opportunity
Stable, team-oriented work environment
Comprehensive Benefits Package: Medical, dental, vision, employer-paid life insurance, long-term disability, employee assistance program, and additional voluntary benefits
Job Description:
Join a well-established organization as a Customer Support / Administrative Specialist, serving as a key point of contact for customers while supporting billing, order processing, and internal operations. This role plays an important part in maintaining accurate records, supporting sales and leadership teams, and ensuring professional experience for customers and internal partners.
Responsibilities:
Process customer orders and invoices accurately using internal accounting and order-entry systems
Serve as a professional point of contact for customer inquiries via phone and email
Supporting billing functions, reporting, and documentation as needed
Coordinate closely with sales, management, and internal departments to ensure smooth order flow
Maintain familiarity with electronic order entry, billing portals, and online customer systems
Assist with new customer setup, paperwork, and ongoing account support
Prepare weekly or monthly reports related to billing and administrative activity
Maintain accurate records, files, and documentation
Support office operations and assist with cross-departmental tasks as needed
Promote a professional image and collaborative team environment
Qualifications and Requirements:
High school diploma or equivalent required
3-5 years of experience in an office, customer support, or administrative environment preferred
Strong computer skills, including Microsoft Word, Excel, Outlook, and basic accounting or order systems
Prior experience working with EDI (Electronic Data Interchange) for order processing, invoicing, or customer transactions required
Excellent communication, organization, and attention to detail
Ability to manage multiple priorities in a fast-paced office setting
Professional demeanor and ability to handle confidential information
Your New Organization:
This organization is known for its long-term stability, strong leadership, and commitment to quality customerservice. Employees value the collaborative culture, clear expectations, and opportunity to grow within a supportive, business-focused environment.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding direct-hire opportunities. We are committed to helping professionals find roles where they can thrive long-term. The Reserves Network is an equal-opportunity employer and encourages applicants from all backgrounds to apply.
The base salary range for this position is $60,000-$65,000 annually. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.
Base pay for this position is $60,000-$65,000 annually. Final compensation is based on experience, qualifications, and internal equity. Hiring at the top of the range is uncommon to allow room for growth.
$60k-65k yearly 2d ago
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Airport Customer Service Supervisor - NK
GAT Airline Ground Support 4.5
Customer service specialist job in Kansas City, MO
GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: CustomerService Supervisor is responsible for supervising all functions of the airline customerservice operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline CustomerService
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$32k-40k yearly est. 5d ago
Customer Service Account Specialist
Premium Waters 4.3
Customer service specialist job in Riverside, MO
Job Description
Qualifications:
5+ years of related work experience in customerservice for a manufacturer
Excellent oral/written communication skills, ability to multi-task and prioritize workload
Strong PC skills
Responsibilities:
The ideal candidate will be self-motivated and take personal pride in their work. Excellent communication, customerservice skills, and solid problem solving abilities will make the candidate successful. This position needs to be organized, detailed, and comfortable working on a computer throughout the day. The Customer Account Specialist is primarily responsible for directing and managing customer orders.
Essential Job Duties:
Provide exceptional service to the customer through timely and accurate communication
Proactively communicate the status of all open orders to the customer
Develop the daily load plan, schedule and track all loads for customer
Facilitate problem resolution for any order not meeting customer needs
Manage customer orders from time of receipt to delivery
Process EDI and non-EDI orders, ensuring all relevant information is present and accurate
Setup and maintain customer information in the ERP software system
Work closely with sales to understand and execute the customer plan
Work with production planning and transportation at multiple facilities to ensure orders are filled in full and on-time
Learn to utilize multiple customer systems as required
Create/Maintain customer order forms
Required to work closely with accounts receivable
Microsoft Excel and Outlook proficient
Strong attention to detail with excellent follow-up
Experience with Oracle JD Edwards is beneficial
Non-Essential Job Duties:
Will perform other related work as required.
In the absence of this employee, the direct manager or appointee will cover responsibilities.
GMP & PPE Required:
While on the production floor in the plant, you will be required to follow and help to enforce all GMP regulations in the plant. Anyone entering the production floor must follow the GMP rules in their employee handbook, which includes the required hairnets, beard nets, and earplugs. It is also required that all personnel wear safety glasses. Follows standard operating procedures including quality checks and procedures for all operations. Also follows HACCP and SQF requirements for food quality and safety.
Work Environment:
This position will work within an office environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting - Approximately 80% of the time.
Standing - Approximately 10% of the time.
Walking - Approximately 10% of the time.
Bending/stooping - Occasionally
Crouching - Occasionally
Pushing/Pulling - Occasionally
Lifting/Carrying up to 50 lbs. - Occasionally
Verbal communication - Frequently
Written communication - Frequently
Hearing normal conversation - Frequently
$28k-34k yearly est. 7d ago
Service Writer / Customer Support Representative
Clarke Power Services 4.3
Customer service specialist job in Kansas City, MO
Service Writer / Customer Support RepresentativeUp to $28 per hour depending on experience Day shift Monday- Friday
When you work with Clarke, you are working with an industry leader! Our Team is currently looking for a Service Writer Customer Support Representative to keep up our level of commitment to customerservice. In these roles, the rep would interpret customer needs on telephone or in Customer Support Center to fulfill the parts and service needs of the customer.
What are the Duties?
ESSENTIAL DUTIES:
Retail focus - Customer Relationship
Solicit sale of new or additional parts or services.
Utilizes computer system for entering and updating customer orders, maintaining accurate inventory, and closing invoices to customer.
Strong data entry skills are a must.
Communicating with customer in person, over the phone and using electronic (web-based) tools.
Handle /resolve inventory issues at the location
While performing the duties of this job the employee is required to write an accurate, descriptive and clear repair order for work to be performed.
Ability to effectively work in a team environment.
EDUCATION and/or EXPERIENCE
2 years related experience with Service Writing will be helpful.
Experience with warranty work and invoicing needed
A technical background with engines will be helpful
Must be able to obtain DOT Med Card
High school diploma or general education degree (GED)
PHYSICAL and SAFETY REQUIREMENTS
While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms.
The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance.
The associate must be able to read and write reports.
Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions. ?
The employee is occasionally required to safely operate warehouse equipment including 2-wheel and 4-wheel carts, forklift truck, etc.
Certificates, Licenses, Registrations
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the last 3 years.
No drug or alcohol-related conviction on driving record in the past 5 years (ie., DUI/DWI).
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Why should you apply? Clarke Power is headquartered in Cincinnati and has branches across the country! Clarke is over 60 years strong and growing. We provide training, highly competitive salary, Hiring Bonus, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include:
Health Insurance (medical, dental, vision)
Healthcare Savings Account Option
Paid Holidays & Vacation
Life insurance
A great 401K plan
Benefits start the first day of the month following your start date!
We promote a clean & safe environment in a friendly and professional team atmosphere
You Belong with Clarke!
Clarke Power is an Equal Opportunity employer
Salary Description Up to $28 per hour, depending upon experience
$28 hourly 60d+ ago
Customer Relations Specialist
Compass Health Network 4.0
Customer service specialist job in Missouri City, MO
Department
Dental
Employment Type
Full Time
Location
Arnold - Jeff Co Boulevard, Dental
Workplace type
Onsite
Compensation
$17.89 / hour
Key Responsibilities Requirements, Skills, Knowledge and Expertise About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us?Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.We offer:
Competitive Benefits
Opportunities for career advancement
Personal and professional development
Licensure supervision
Tuition reimbursement & scholarships
Employee Assistance Program (EAP)
Wellness program with Xponential access
Generous paid time off and holidays
National Health Service Corp loan repayment eligibility*
*Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your ImpactWhether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement
Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
$17.9 hourly 45d ago
Airport Customer Service Agent
GAT 3.8
Customer service specialist job in Kansas City, MO
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$25k-32k yearly est. 12d ago
Rep, Customer Ser I
Rbglobal
Customer service specialist job in Kansas City, KS
Here at IAA, excellent customerservice is at our core. That's why our CustomerService Representatives play such a meaningful role in the operation of our branches and service centers.
CustomerService Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.
Listen for yourself to what our own employees have to say, through a live preview of our role: Driving Talent: Customer Care Teaser (vimeo.com)
What Do IAA CustomerService Reps Do?
Provide a variety of customer support services through the mail, telephone, and direct personal contact
Process orders and assignments and enter data into our internal computer systems
Reference pricing and delivery information
Respond to customer questions, inquiries, and requests
Set up new and maintain existing records
Perform word processing assignments, filing, and related clerical duties
Process paperwork in preparation for auction day, securing necessary approvals
Assist with other duties around the office to help out
What are the Requirements?
Ability to communicate comfortably with customers
A phenomenal teammate, willing to assist your peers
Digital literacy
Time management skills
Positive attitude
Ability to work independently
Strong interpersonal skills
Professional and clean appearance
We'd also love someone open to learning automobile titling as part of their development!
Education and Certification Requirements:
A high school diploma is awesome, but equivalent work experience would be great too!
0-2 years' previous work experience
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.
About IAA, an RB Global, Inc. company:
IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.
IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
$32k-50k yearly est. Auto-Apply 60d+ ago
Community Service Specialist
Firstservice Corporation 3.9
Customer service specialist job in Kansas City, MO
The Company: As the leading residential property management company in North America, we work hard to help communities thrive. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. For more than four decades, communities have counted on FirstService Residential for their Missouri property management needs.
Job Overview:
The Community Support Specialist will provide residents, board members, managers, and vendors with information in response to inquiries, concerns, and requests about products and services. In addition, the Community ServicesSpecialist will resolve account questions, complaints, errors, billing, and other queries. The Community ServicesSpecialist may occasionally log and document residents' calls if necessary or directed by management
Essential Duties:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included.
* Professionally handle incoming requests from residents, board members, vendors, managers, and regional directors and ensure that issues are resolved both promptly and thoroughly.
* Collaborate directly with property managers, regional directors, internal departments, and associates to ensure a timely resolution of all inquiries.
* Document the appropriate resolution of all interactions within the appropriate systems and applications.
* Resolve all open inquiries within prescribed timelines while meeting all key performance indicators.
* Thoroughly and efficiently gather information from residents, board members, and vendors, accessing their accounts and evaluate their needs, educate them where applicable to prevent the need for future contacts, and document interactions through contact tracking.
* Provide quality service and support in a variety of areas.
* Review and close all homeowner service tickets and open calls in Connect that are not specifically awaiting a Community Association Manager's response.
* Maintain an open line of communication with property managers, regional directors, and internal departments and associates.
* Maintain a balance between company policy and customer benefit in decision-making. Handles issues in the best interest of both customer and company.
* Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience.
* Work cross-functionally to effectively solve client-facing problems.
* Coordinate:
* Assessment and late fees - waive late fees, if appropriate.
* Move in/out - scheduling - including making special arrangements.
* Clubhouse and party room reservations.
* Elevator reservation - including making special arrangements.
* City inspections - including making special arrangements.
* Assit with providing resale documents.
* Assist with homeowner document requests.
* Create and close work orders.
* Additional assignments and duties may be assigned from time to time.
* Prepare for annual meetings, monthly board meetings, and special meetings; attend if requested.
Additional Duties:
* Must maintain regular and punctual attendance to required shifts, meetings, training, an related employment engagements to support position responsibilities and duties. Any alterations to the required schedule must be reviewed and approved, in advance by your supervisor.
* Practice and adhere to FirstService Residential Global Service Standards.
* Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and meet deadlines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and standard operating procedures as instructed by management.
* Perform any range of special projects, tasks and other related duties as assigned.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve inquires and issues, and maintain a specified level of knowledge about new developments, requirements, policies, and regulatory guidelines.
Education & Experience:
* Associates degree in business or related field preferred, or equivalent combination of education and experience.
* 2-3 years of customerservice experience in a service industry setting.
* Must have strong proficiency in Windows and Microsoft Office, (Outlook, Word, OneNote, Teams, and Excel, etc.)
* Real estate experience a plus.
Knowledge, Skills & Proficiencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* Interact effectively, communicate clearly, and understand meeting the needs of others.
* Excellent organization, planning, motivation, and interpersonal skills.
* Critical thinking, complex problem-solving, judgment, and decision-making ability.
* Must have a strong work ethic and be detail-oriented with excellent multitasking skills.
* Ability to prioritize work, meet deadlines, and work well under pressure.
* Ability to work with sensitive or confidential information.
* Ability to work in a team environment as well as independently and be self-driven.
* Ability to accept feedback and apply feedback to work.
* Ability to learn and navigate new technology platforms.
* Ability to work independently with integrity.
Tools and Equipment Used:
* Computer (MS Office, FirstService Connect, Zendesk) Teams, Smartsheet, Smartwebs
* Telephone/Cell Phone
* Copy/Scanner/Fax Machine/Postage Machine/Shredder/Laminator
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
* Ability to maintain focus despite numerous interruptions and surrounding conversations.
* Ability to lift up to 35 pounds.
* Ability to multi-task.
* Able to use hands and arms for calculating, typing, grasping, pulling, etc.
* Able to perform tasks requiring eye-hand coordination.
* Able to squat, kneel, stoop to floor level, walk, and occasionally climb.
* Skilled in effective verbal communication and articulating ideas clearly.
* Able to see objects closely to print; read instructions and recognize numerals.
* Able to disseminate colors.
* Able to sit at a desk for extended periods of time.
* Working on a computer throughout the day (monitor, keyboard, and mouse use)
* Able to concentrate without interruptions.
* Albe to follow instructions and handle occasional stress on the job.
* Occasionally reaches at or above the shoulder height.
* Ability to talk on the pone and work on a computer for long periods of time.
* Ability to work extended/flexible hours occasionally.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Travel:
Local travel to work assignments in the Kansas City Metropolitan area. May require meetings at other FirstService Residential offices in Canada and US.
What We Offer:
As a full-time, non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and more. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.
Compensation: $20.00 per hour
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$20 hourly 2d ago
Customer Service Clerk - Cosentino's Apple Market - 4300 Blue Ridge Blvd, KCMO 64133
Cosentinos Enterprise Inc.
Customer service specialist job in Kansas City, MO
Job Description
CustomerService Clerk
Position Objective: To assist customers in their shopping experience by providing customers with the most efficient, most courteous customerservice possible. formally reports to the Office Manager.
Status: This is a non-exempt position.
Knowledge
The following is a list of any certifications, formal education, or training requirements for this position.
Essential Knowledge
* A liquor license must be obtained prior to the first day of work (
If applicable
).
* Completion of ongoing training and development as listed on the Cosentino's Learning Plan.
Non-Essential Knowledge
* A high school diploma or equivalent is preferred.
Skills
The following is a list of the basic skill requirements for this position.
Essential Job Functions
* Know and implement the Casentino CustomerService Standards.
* Ensure team members have information they need to effectively perform in their roles (i.e., policy or procedure changes, new merchandise information, sale information, etc.).
* Be knowledgeable about the products in the department and the store in order to accurately and courteously answer customer questions.
* Able to operate, clean and maintain all equipment safely and competently.
* Meet or exceed productivity standards to produce desired team and individual results.
* Ensure the front end is always clean and displays a professional overall appearance for customers.
* Efficiently and courteously handle all returns, exchanges and price adjustments.
* Able to monitor front end activity and recognize when adjustments should be made to accommodate customer needs.
* Quickly and courteously intervenes when a cashier requests assistance with a customer transaction.
* Act in a cashier role as needed to ensure a friendly, convenient customer experience.
* Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
* Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
* Know and comply with all governmental regulations regarding weights and measures, alcohol and tobacco sales, and government food assistance programs.
* Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
* Demonstrates the basic math and reading skills required for the position.
Non-Essential Job Functions
* Know and promote ads and specials to increase store sales and profits.
* Under Office Manager's direction, navigate easily within the Kronos system to submit reports and information in a timely manner, and works effectively with the Accounting Team when necessary.
* Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.
Physical Abilities
The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.
Essential Abilities
* Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 10 lbs.
* Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
* Occasionally lifting and carrying up to 50 lbs., to a height of 34 inches.
* Bending and squatting, at times all the way to floor level.
Non-Essential Abilities
* Climbing a ladder, possibly up to 5ft.
$28k-37k yearly est. 15d ago
Senior Customer Sales Representative
Avenue Logistics
Customer service specialist job in Kansas City, KS
Job Title: Senior Customer Sales Representative - Avenue Logistics
Avenue Logistics is not your typical logistics provider. Located in the heart of Kansas City in the Power and Light District, we stand out as a dynamic, fast-growing, and innovative company, led by an executive team with decades of experience. As a relatively young company, you will have the chance to tap into an emerging market and secure new business prospects, all while benefiting from the industry's highest paying commission plan. Avenue Logistics provides a unique opportunity for individuals who are passionate about earning substantial income while working alongside the very best in the logistics industry.
Our Mission:
Our mission is simple but powerful: we aim to redefine success in the logistics industry by recognizing the value of hard work. At Avenue Logistics, we don't just offer jobs; we provide a chance to be part of a team that's changing the game. We measure success through our unwavering commitment to exceptional customerservice standards. We firmly believe that our success is intrinsically tied to your success.
In this position:
As a Senior Customer Sales Representative at Avenue Logistics, you will play a vital role in our success story. Your responsibilities will include developing and maintaining long-lasting relationships with customers, securing capacity, negotiating rates, and tracking freight to provide the best service to our customers. We offer a comprehensive training program, including traditional classroom training and hands-on mentorship, to ensure you're set up for success. You'll also focus on the fast-paced brokerage aspect of our business, utilizing our in-house CRM and proprietary software to help customers move their inventory in the most cost-effective way by identifying and providing logistics solutions.
Key Responsibilities:
Act as the intermediary between shippers and transportation companies, ensuring seamless material delivery from A to B
Seek new customers, partners, and vendors to expand Avenue's customer network
Continuously build and expand their book of business by adding new leads
Develop, maintain, and manage customer relationships through strong communication skills and exceptional customerservice
Competitively negotiate rates with customers based on market trends
Drive new account growth via prospecting, sourcing, and account development
Collaborate with carrier partners and shippers to continually seek new solutions and opportunities for their business
Improve the quality of our transportation partners and shipper base
Requirements:
5+ years experience at a 3PL in a sales-focused role; preferably direct experience in Customer Sales or Business Development at a top ten freight brokerage
Motivation to earn a substantial income through a commission-driven compensation plan
Experience developing, maintaining, and servicing your own customer accounts while growing existing accounts
Demonstrated ability to solve complex problems under pressure as our industry can be time sensitive and heavily impacted by outside factors i.e. bad weather, traffic delays, and tight delivery deadlines
Analytical and critical thinking abilities
Strong customerservice and relationship-building skills
Effective communication skills (verbal, written, and presentation)
Competitive and intrinsically motivated mentality
Motivated by money and driven by numbers
Ability to be personable, persistent, and assertive on all calls
Self-motivated, ability to manage own time, organizational skills
Thrives in a fast-paced environment that requires problem-solving and decision making
Ability to work both independently and in a team setting
Knowledge of market and industry trends
Ability to price lanes effectively and strategically
Avenue will provide you with:
A competitive salary + uncapped commission
A fun, energetic, and casual work environment
An opportunity to make an immediate impact with a growing company and the opportunity for unlimited growth
Work in the heart of downtown Kansas City, MO (Power and Light District)
Train and develop alongside experts in the logistics industry
Excellent benefits package- Medical, Dental, Vision, Disability, Life Insurance
401K matching
Transit Program
Why Choose Avenue Logistics:
High Commission Plan: We offer the highest paying commission plan in the industry, providing a unique opportunity for individuals driven by financial success
Ownership by Industry Pioneers: Our company is owned and operated by industry pioneers, with over decades of experience
Dynamic and Innovative Environment: We are a dynamic, fast-growing, and innovative company that thrives on change and innovation
Commitment to CustomerService: We prioritize outstanding customerservice and believe that our success is closely tied to the success of our team members
Individualized Training: We set you up for success from day one with our comprehensive training program, enabling you to make an impact right away
Join Avenue Logistics and be part of a team that's redefining success in the logistics industry. If you're passionate about making a substantial income, working in a dynamic environment, and being rewarded for your hard work, Avenue Logistics is the place for you. Don't just find a job; start a career with us and help change the game. Apply today and be part of something extraordinary!
$34k-47k yearly est. 7d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service specialist job in Kansas City, KS
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 9d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer service specialist job in Kansas City, MO
Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Kansas City area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$33k-45k yearly est. 60d+ ago
Customer Service Advisor
Radius Recycling
Customer service specialist job in Kansas City, MO
Responsibilities include working as part of a retail sales team to provide best in class customer care. The CustomerService Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$27k-34k yearly est. 60d+ ago
Customer Service Agent
Serenity's Nest Virtual Service
Customer service specialist job in Kansas City, MO
Serenity's Nest Virtual Service
Independent Contractor
Apply through our website: *********************
About Us: At Serenity's Nest Virtual Service, we stand out from the crowd by providing job seekers and employers with a diverse array of choices to fulfill their unique requirements. Imagine having the freedom to set your own schedule and collaborate with top Fortune 500 companies, all from the cozy confines of your home. Wave goodbye to the exhausting and nerve-wracking job hunt - we're here to make it a breeze. Start your journey with us today, and rest assured that we're committed to offering the precise assistance and opportunities you're seeking.
Why Choose Us:
- Flexibility: Customize your work hours to accommodate your life.
- Client Choice: Pick a client that matches your interests.
- Bonus Program: Currently, we offer a rewarding bonus opportunity.
Position Overview:
As a CustomerService Agent, your role will be to provide excellent support to customers on behalf of your chosen client. You will interact with customers via phone, email, or chat, address inquiries, and resolve issues to ensure a positive customer experience.
Responsibilities:
- Communicate with customers using various channels.
- Assist customers by addressing inquiries and resolving issues.
- Maintain accurate records of customer interactions.
- Deliver exceptional customerservice, representing your chosen client.
Skills Required:
- Passion for delivering outstanding customerservice.
- Strong communication skills.
- Problem-solving abilities.
- Self-motivation and the ability to work independently.
- Previous customerservice experience is a plus, but not required.
What We Offer:
- Competitive compensation as an independent contractor.
- The freedom to choose your client.
- Flexible work hours to suit your needs.
- Access to our bonus program to reward your dedication.
Join Serenity's Nest Virtual Service and take control of your career as a CustomerService Agent.
Don't miss out on this opportunity to work remotely, select a client that resonates with you, and benefit from our current bonus program. Apply today to embark on a fulfilling journey with us. Create your own path with Serenity's Nest Virtual Service! Ready to take the next step? Visit our website to learn more and submit your application. Your future begins here!
$24k-31k yearly est. 60d+ ago
HP Customer Sales Representative
2020Companies
Customer service specialist job in Kansas City, MO
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customerservice experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$19 hourly Auto-Apply 16d ago
Customer Service Teammate
Go Car Wash
Customer service specialist job in Parkville, MO
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$15-17 hourly 60d+ ago
Bilingual Call Center Specialist
Pet Resource Center of Kansas City
Customer service specialist job in Kansas City, MO
Job DescriptionDescription:
The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care.
The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them.
Essential Duties and Responsibilitiesu
Client Care & Communication
Answer 50-65 inbound calls daily with compassion, professionalism, and patience.
Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments.
Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations.
Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions.
Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed.
Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals.
Scheduling & Documentation
Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps.
Record all client and patient information with precision and in real time.
Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies.
Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed.
Advocacy & Resource Support
Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care.
Provide guidance to families facing urgent or emotional situations, helping them make informed decisions.
Offer support and follow-through for clients facing financial, transportation, or resource barriers.
Operational Excellence
Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence.
Maintain clean, organized, and sanitary work areas.
Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations.
Participate in ongoing training, development, and in-service education to continually build knowledge and skills.
Complete all other tasks and duties assigned to support smooth clinic operations.
Our Offer
Pay: $15-$16.00/hour, based on experience
Full-time schedule
Health, dental, vision, and life insurance options
Three (3) weeks of paid annual leave with flexible scheduling
Paid holidays
401(k)
Kudos incentive program
Requirements:
High energy with a passion for helping animals and people
Exceptional customerservice skills
Calm and confident when handling difficult or emotional client situations
Strong decision-making abilities
Ability to thrive in a high-volume, fast-paced environment
Outgoing, positive, and approachable personality
Bilingual (English/Spanish) strongly preferred
Excellent computer and typing skills
Experience in call center, veterinary reception, or animal welfare settings is a plus
$15-16 hourly 16d ago
Airport Customer Service Agent
GAT 3.8
Customer service specialist job in Kansas City, MO
GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at 17.00 per hour
Flight Benefits
Company-provided uniforms
Daily pay options
Paid training
401(k) matching
Opportunities for career advancement into leadership roles and other positions within the company
Position Overview:
As a CustomerService Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customerservice is essential. This position may require you to work with multiple carriers and perform additional duties as assigned.
Key Responsibilities:
Greet and assist customers promptly, courteously, and professionally both in person and over the phone.
Announce incoming and outbound flights clearly and accurately.
Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed.
Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling.
Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors.
Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking.
Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort.
Work independently, manage tasks without direct supervision, and consistently meet service standards.
Display a professional and positive image, adhering to company grooming and uniform standards at all times.
Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs.
Requirements:
Must be at least 18 years of age.
Must have a high school diploma or equivalent (GED)
Strong attention to detail and accuracy in handling transactions, baggage, and flight information.
Must be able to read, speak, and understand the English language fluently.
Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment.
Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone.
Proficiency with entry-level computer systems and technology to manage flight information and process transactions.
Ability to lift and move items weighing between 50-70 lbs. occasionally.
Flexibility to work nights, weekends, and holidays as required by operational needs.
Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.
Must successfully complete and pass a pre-employment drug test.
Equal Opportunity Employer Statement:
GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
$25k-32k yearly est. 12d ago
Customer Service Advisor
Radius Recycling
Customer service specialist job in Kansas City, MO
Responsibilities include working as part of a retail sales team to provide best in class customer care. The CustomerService Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$27k-34k yearly est. 60d+ ago
Bilingual Call Center Specialist
Pet Resource Center of Kansas City
Customer service specialist job in Kansas City, MO
The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care.
The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them.
Essential Duties and Responsibilitiesu
Client Care & Communication
Answer 50-65 inbound calls daily with compassion, professionalism, and patience.
Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments.
Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations.
Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions.
Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed.
Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals.
Scheduling & Documentation
Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps.
Record all client and patient information with precision and in real time.
Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies.
Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed.
Advocacy & Resource Support
Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care.
Provide guidance to families facing urgent or emotional situations, helping them make informed decisions.
Offer support and follow-through for clients facing financial, transportation, or resource barriers.
Operational Excellence
Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence.
Maintain clean, organized, and sanitary work areas.
Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations.
Participate in ongoing training, development, and in-service education to continually build knowledge and skills.
Complete all other tasks and duties assigned to support smooth clinic operations.
Our Offer
Pay: $15-$16.00/hour, based on experience
Full-time schedule
Health, dental, vision, and life insurance options
Three (3) weeks of paid annual leave with flexible scheduling
Paid holidays
401(k)
Kudos incentive program
Requirements
High energy with a passion for helping animals and people
Exceptional customerservice skills
Calm and confident when handling difficult or emotional client situations
Strong decision-making abilities
Ability to thrive in a high-volume, fast-paced environment
Outgoing, positive, and approachable personality
Bilingual (English/Spanish) strongly preferred
Excellent computer and typing skills
Experience in call center, veterinary reception, or animal welfare settings is a plus
Salary Description $15-$16/hour
How much does a customer service specialist earn in Saint Joseph, MO?
The average customer service specialist in Saint Joseph, MO earns between $23,000 and $38,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.
Average customer service specialist salary in Saint Joseph, MO