Customer Service Specialist
Customer service specialist job in Saint Petersburg, FL
Our commercial banking client is looking to hire a Client Service Specialist who would be responsible for managing the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests.
Responsibilities include but are not limited to:
• Identify customer needs and take proactive steps to maintain positive experience.
• Act as the main point of contact for clients within assigned market vertical and take ownership of completion of request.
• Foster a culture of partnership and collaboration with internal business partners to drive consistent communication and alignment.
• Liaise and advocate on behalf of the client and ensure a continuation of care when additional internal expert involvement is needed.
• Identity cross sale opportunities to appropriate line of business partners.
Bilingual Medicaid Customer Service Representative
Customer service specialist job in Tampa, FL
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
Customer Service Representative
Customer service specialist job in Riverview, FL
Leviat, a CRH company, is a global leader in lifting, insulating and connecting technology for the construction industry. The company employs nearly 3,000 diverse, talented employees at 60 locations globally. Leviat's engineered products and innovative construction solutions are used in a variety of market segments from residential, non-residential and infrastructure, enabling users to build better, stronger, safer, and faster. We stand together to REINVENT THE WAY OUR WORLD IS BUILT.
Job Summary
Receives, records, and reconciles customer service orders, inquiries, and complaints in a timely and professional manner. This is primarily an inbound position where you are working with customers to process orders, resolve issues, billing and supporting the outside sales reps etc. Ideally, we would like to find someone that is familiar with construction and/or industrial manufacturing business but are willing to train someone that has the right attitude.
Job Location
This role will work from our Riverview, FL facility.
Job Responsibilities
Answers incoming customer telephone calls in a courteous and professional manner
Responds to and investigates customer inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner
Receives, records, and routes customer orders/changes in appropriate manner
Answers customer inquiries and provides appropriate technical and/or product-related information
Researches and resolves customer complaints and/or billing issues
Contacts customers when necessary to follow-up on customer issues or orders/quotes
Obtains customer feedback information
Effectively communicates customer issues and concerns to all applicable internal staff members
Documents all contacts, actions, and responses in customer database
Route qualified opportunities to the appropriate sales executives for further development and closure.
Organizes and maintains file system: files correspondence and other records
Maintains working knowledge of products and/or services
Prepares reports and correspondence as needed
Performs other duties as assigned by supervisor
Job Requirements
Previous experience in outbound call center, insides sales, or related sales/customer service type role is a plus
Excellent customer service skills
Continuous operation of computer and telephone to answer customer inquiries
Excellent verbal and written communication skills
Proficient on [Microsoft Word and Excel]
Commitment to excellence and high standards
Strong organizational skills; able to manage priorities and workflow
Ability to work independently and as a member of various teams and committees
Ability to understand and follow written and verbal instructions
Acute attention to detail
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Ability to perform diversified clerical functions and basic accounting procedures.
Ability to effectively communicate with people at all levels and from various backgrounds.
Bilingual skills a plus.
ERP - AX a plus
Transportation System - Lima a plus
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Leviat, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Customer Experience Supervisor
Customer service specialist job in Tampa, FL
RFID Hotel is looking for a service-driven, people-focused leader to oversee our Customer Experience team at one of the largest and most-trusted suppliers of RFID key cards and credentials for hotels and resorts. This role is perfect for someone who's hands-on, thrives in a fast-paced environment, and loves creating structure, consistency, and accountability in customer operations. Your goal? To deliver world-class customer experiences that drive loyalty, efficiency, and long-term growth.
This role is both strategic and hands-on. The Customer Experience Supervisor will lead by example, working alongside the service team to manage key accounts, respond to customer needs, and continuously refine processes for scalability and excellence. You will serve as both a coach and a contributor, ensuring the team delivers consistent, high-quality service while also identifying and implementing improvements that drive efficiency and growth with hospitality-level service.
Why Join Us?
High-Impact Role: You'll have a direct influence on daily service operations and customer satisfaction.
Collaborative Culture: Work alongside a driven, supportive team that values accountability, respect, and results.
Competitive Compensation: $55K-$75K depending on experience + quarterly bonus potential.
Benefits: Health, dental, vision, paid vacation, generous 401(k) company contribution, and a culture built on service and excellence.
What You'll Do
Lead by Example: Work alongside the service team to manage daily customer inquiries, orders, and issue resolution while modeling best practices in communication and responsiveness. Provide coaching, feedback, and real-time support to ensure service excellence.
Maintain Standards: Monitor performance metrics (response time, resolution time, accuracy, etc.) and ensure the team meets established KPIs and SLAs.
Handle Escalations: Serve as the primary point of contact for elevated or sensitive customer issues, resolving them quickly and professionally.
Coach & Develop: Conduct one-on-one check-ins, performance reviews, and ongoing training to strengthen communication, product knowledge, and consistency.
Ensure Process Adherence: Uphold and refine SOPs for customer communications, order processing, returns, and issue resolution. Identify process gaps and collaborate with leadership to implement improvements that increase efficiency and customer satisfaction.
Partner Across Departments: Collaborate closely with Sales, Operations, and Production to ensure customers receive accurate information and timely support.
System Oversight: Help manage CRM and ticketing tools (Zendesk, NetSuite, or equivalent) - ensuring data accuracy and efficient workflow routing.
Identify Improvements: Track common service issues or process gaps and recommend operational enhancements to improve customer experience and internal efficiency.
Support the onboarding and training of new team members as the department grows.
What You Bring
3+ years of experience leading or supervising customer service or account support teams.
Strong leadership presence - calm under pressure, solution-oriented, and empathetic.
A hands-on leadership style with the ability to guide others while actively contributing to daily operations.
Excellent communication and conflict resolution skills.
A customer-first mindset focused on responsiveness, ownership, and long-term satisfaction.
Solid understanding of CRM, ticketing, and workflow management tools.
Proven ability to track metrics and drive performance improvements.
Passion for hospitality, service, and delivering exceptional customer care.
Must live within commutable distance to Tampa, FL (33619).
Be the Heart of Our Guest Experience
If you're a customer-centric leader who thrives in high-energy environments and believes that world-class service is a strategic differentiator, we want to hear from you.
All offers of employment are based on the successful completion of a pre-employment background check, drug screen and reference check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
Customer Service Representative
Customer service specialist job in Tampa, FL
Banko Overhead Doors is searching for a friendly and highly analytical and sales success driven Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department management and lead roles.
A top-notch Customer Success Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction. Customer Success Specialist Responsibilities:
Promptly responding to customer queries via email, phone and in-person channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers' issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, empathetic, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Attending meetings as required.
Providing training to new customer service agents.
Respecting client confidentiality at all times.
Customer Success Specialist Requirements:
High school diploma or GED.
Bachelor's degree in business, communications, or a related field may be advantageous.
Practical experience with help desktop software (i.e. Microsoft Suite), and CRM software.
Previous experience in a customer service role is preferred.
The ability to respond appropriately under pressure.
Sound judgment and excellent problem-solving skills.
The ability to speak a second language may be advantageous.
A positive attitude and the ability to build relationships with clients.
The flexibility to work irregular hours, when required. (specific role hours 10am-7pm)
Superb written and verbal communication skills.
It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities.
Show Up for Banko & Banko Will Show Up for You - We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy.
Compensation details: 21-22 Hourly Wage
PI41552f69395d-7255
Call Center Supervisor
Customer service specialist job in Clearwater, FL
The Call Center Supervisor provides leadership and coordinates the activities of a call center team. This role ensures high-level service by managing inbound/outbound calls and correspondence from members and providers, strictly adhering to all service level agreements (SLAs). The Supervisor is responsible for driving service excellence for their assigned team.
Essential Duties and Key Expectations
Team Management & Service Levels: Lead and coordinate the team, constantly monitoring call center metrics to ensure all SLAs are met (e.g., minimum 90% of calls answered in 45 seconds; Average Speed to Answer under 40 seconds; Abandon Rate under 5%).
Call & Correspondence Oversight: Ensure prompt handling of all member/provider communications. Urgent email issues must be addressed within 4 hours, and all other correspondence/scheduled calls within 1 working day.
Support & Production: Handle calls during peak times to maintain service levels. Ensure representatives follow up on open issues and maintain a minimum production of 150 transactions (calls or written responses) per week.
Quality & Compliance: Maintain a team audit score average of 93% or higher. Ensure absolute team compliance with privacy (HIPAA) and data accuracy standards.
Client & Process Liaison: Act as the point of contact for external parties on escalated service issues. Assist in developing departmental policies and procedures.
Qualifications and Experience
Insurance Sector Experience Required: A minimum of 2 years in a Supervisory role within an inbound Customer Service Center, specifically servicing health insurance policies or benefits.
Total Call Center Experience: A minimum of 5 years working in an inbound Customer Service Center (as a Representative, Supervisor, or Trainer/Auditor).
Competencies
Strong organizational, interpersonal, and motivational skills.
Excellent written and verbal communication skills.
High level of reasoning and analytical skills; detail-oriented.
Customer Service Delivery Advocate
Customer service specialist job in Palmetto, FL
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $17-$19 hourly
Starting Pay: $17/hr
At 3 Months: $17.50/hr
At 6 Months: $18/hr
In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Customer Service Advisor
Customer service specialist job in Tampa, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security.
What you'll do:
Facilitate the member experience by answering phone calls, emails, and other requests from members.
Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent
Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Compensation range: The hiring range for this position is: $46,370 - $50,300.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Customer Service Inbound
Customer service specialist job in Largo, FL
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Tittle:
Customer Support Representative
Location: Largo
, FL
Must have:
1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day)
2. Call center or retail customer service experience.
3. Excellent clear communication skills
4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017.
5. Must be able to start 8/22
Job Description:
Role and Responsibilities
Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week
Determine specific breakdown location, and secure appropriate dispatch service for the customer
Represent well established and internationally known brands
Work in a positive, production driven environment
Qualifications and Education Requirements
Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide
Ability to read maps and utilize internet resources to determine customer's location
Active listening skills
1-2 years of experience in Customer Service (Call Center preferred)
High School Diploma or equivalent
Schedule Flexibility is a must
Desire to help others
Possess a positive attitude
Regular, predictable attendance is an essential function of this job
Preferred Software Skills (please include skill level for each)
Intermediate Microsoft Office/Windows Proficiency
Basic PC knowledge and ability
Additional Information
Please contact Roja Maturi at 727-378-1166
Client Experience Specialist
Customer service specialist job in Saint Petersburg, FL
Our Firm Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We don't just work with numbers-we work with people, building lasting relationships and delivering strategic solutions in accounting, assurance, tax, advisory, and private client services.
At Sorren, we believe that success is a shared journey. Our culture fosters collaboration, innovation, and professional growth, ensuring that every team member has the support and opportunities they need to thrive. We offer a high-performing yet balanced work environment where career development and personal well-being go hand in hand.
We're committed to helping you grow, whether that means advancing your career, expanding your expertise, or achieving a fulfilling work-life balance. Because at Sorren, your success is our success.
Your Journey
Our team members support the firm by delivering timely, accurate work and maintaining clear communication. They take ownership of their development, seek feedback, and build strong relationships. By managing responsibilities effectively and aligning their efforts with firm values, they establish a foundation for long-term success and growth. All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth, contributing to the firm's success through collaboration, exceptional service, and continuous growth.
Position Summary:
Your Impact & Responsibilities
Client Onboarding & Service (50%)
• Serve as the primary point of contact for onboarding across all service lines (Tax, CAS, Assurance).
• Deliver an exceptional client experience by responding promptly to calls and emails, creating a seamless and welcoming process for prospective and existing clients
• Track client acquisition and retention metrics; maintain visibility into incoming and lost engagements.
• Ensure 24-hour turnaround on client follow-ups to maximize conversion opportunities.
• Facilitate the proposal process by coordinating with internal teams to ensure accuracy and timeliness.
• Oversee onboarding setup, delegating tasks to offshore resources as needed, while maintaining a strong understanding of the technology stack.
• Identify process inefficiencies and recommend innovative improvements.
Client Engagement & Marketing Support
• Assist in planning client networking events and delivering personalized engagement initiatives (e.g., gifts, holiday cards, food drop-offs).
• Generate reports on top clients and develop creative strategies to enhance client satisfaction.
• Collaborate with the national marketing team to leverage resources such as surveys and engagement tools.
Growth Support
• Partner with staff to help achieve individual growth goals by identifying cross-service opportunities and facilitating conversations with partners.
Administrative Support
• Provide backup assistance to the Tax Administration team during peak periods, including tasks such as workflow coordination, client communication, and general administrative support to ensure deadlines are met and processes run smoothly.
• Provide executive assistance to tax leaders by managing scheduling needs, coordinating meetings, and handling administrative tasks such as ordering lunches for leadership meetings and events.
Qualifications
• Bachelor's degree in Business, Marketing, or related field preferred.
• 2+ years of experience in client service, onboarding, or professional services environment.
• Strong communication and organizational skills with a client-first mindset.
• Ability to manage multiple priorities under tight deadlines.
• Proficiency in Microsoft Office Suite; familiarity with CRM systems and workflow tools a plus.
Key Competencies
• Client-Centric: Committed to delivering exceptional experiences.
• Detail-Oriented: Ensures accuracy and timeliness in all tasks.
• Proactive: Anticipates needs and takes initiative to improve processes.
• Collaborative: Works effectively across teams and service lines.
Why Choose Us?
At Sorren, we're invested in your growth-both personally and professionally. We'll support you as you advance in your career while also giving you the flexibility to enjoy life outside of work. We believe balance fuels success, and we've designed our culture and benefits to reflect that.
What We Offer*:
Generous paid time off
Comprehensive medical, dental, and vision coverage, plus life and disability insurance
401(k) retirement savings plan
Paid holidays, including a firmwide winter break (December 24 - January 1)
Paid parental leave (available after one year of service)
Mentorship and career development programs
CPA exam support to help you succeed on the path to licensure
Firm-sponsored events and spontaneous team activities
Celebrations to mark milestones like the end of busy season and the holidays
*Benefits are available to full-time employees regularly scheduled to work at least 30 hours per week.
© 2025 “Sorren” is the brand name under which Sorren CPAs, P.C. and Sorren, Inc. and its subsidiary entities provide professional services. Sorren CPAs P.C. and Sorren, Inc. and its subsidiary entities practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Sorren CPAs P.C. is a licensed independent CPA firm that provides attest services to its clients, and Sorren, Inc. and its subsidiary entities provide tax and business consulting services to their clients. Sorren, Inc. and its subsidiary entities are not licensed CPA firms.
Auto-ApplyClient Advocacy Specialist
Customer service specialist job in Tampa, FL
Now Hiring: Client Advocacy Specialist - Drive Performance, Maximize Success, and Achieve Big Results!
Are you a strategic thinker who thrives on helping others achieve measurable success? We are looking for driven individuals to join us as Client Advocacy Specialist, where you'll mentor, implement growth-driven strategies, and empower individuals to reach new levels of success-both personally and financially.
Who We're Looking For:
✅ Goal-oriented professionals who excel in strategic planning and execution
✅ Visionary leaders passionate about mentorship and performance-driven success
✅ Licensed & aspiring Life & Health Insurance Agents (We'll guide you through licensing!)
✅ Individuals eager to help others achieve tangible results while scaling their own success
As a Client Advocacy Specialist, you'll train, coach, and create systems that drive high performance, efficiency, and long-term business growth.
Is This You?
✔ Passionate about mentorship, leadership, and driving measurable success?
✔ A problem-solver who knows how to develop and execute winning strategies?
✔ Self-motivated, disciplined, and committed to maximizing growth?
✔ Open to coaching, leadership development, and business expansion strategies?
✔ Looking for a recession-proof, scalable career path with unlimited potential?
If you answered YES, keep reading!
Why Become a Client Advocacy Specialist?
🚀 Work from anywhere - Build a flexible, high-impact career.
💰 Uncapped earning potential - Part-time: $40,000-$60,000+/year | Full-time: $70,000-$150,000+++/year.
📈 No cold calling - Work with individuals who have already requested guidance.
❌ No sales quotas, no pressure, no pushy tactics.
🏆 Leadership & Ownership Opportunities - Develop and scale your own team.
🎯 Daily pay & performance-based bonuses - Direct commissions from top carriers.
🎁 Incentives & rewards - Earn commissions starting at 80% (most carriers) + salary.
🏥 Health benefits available for qualified participants.
This isn't just another opportunity-it's a high-impact role designed to drive results, transform careers, and create lasting financial success.
👉 Apply today and take your first step as a Client Advocacy Specialist!
(Results may vary. Your success depends on effort, skill, and commitment to learning and execution.)
Auto-ApplyCustomer Relations Specialist
Customer service specialist job in Clearwater, FL
Job Description
Dealership Support Representative - Clearwater
Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team.
What You'll Do:
Engage customers in the service drive and identify windshield replacement needs.
Educate and guide customers through their options and next steps.
Build strong relationships with service advisors, managers, and technicians.
Encourage dealership referrals and hit daily/weekly sales goals.
Schedule and coordinate on-site glass services.
Keep accurate records of leads, interactions, and completed jobs.
Represent the company with a professional, positive attitude.
What Makes You a Great Fit:
Experience in customer service or sales is a plus, but not required.
Strong communication and people skills.
A self-motivated, proactive approach - you enjoy taking the lead.
Team-oriented mindset with a friendly, professional appearance.
Valid driver's license and reliable transportation.
What We Offer:
A fun, energetic, team-first culture
Ability to earn $1000 - $2500 per week
You are
paid on a weekly basis
Promotion from within and clear growth paths
Ongoing training and development
Team events, company outings, and a culture that celebrates wins
Client Success Specialist
Customer service specialist job in Tampa, FL
The Client Retention Specialist will focus on re-engaging clients who have paused their sales process. This role blends relationship management, research, and marketing to encourage clients to return to market. The ideal candidate is organized, persuasive, and creative, able to build strong client relationships, present market insights, and develop targeted materials that demonstrate the value of returning to market. Success in this role directly impacts the firm's ability to convert paused clients into active engagements.
Job Responsibilities
Act as primary relationship manager for clients who have paused their sale process, driving consistent communication and re-engagement.
Research market conditions, industry trends, and buyer activity to uncover timely opportunities for returning to market.
Create and deliver outreach materials (e.g., brochures, updates, snapshots) to spark client interest.
Collaborate with internal teams to shape messaging and positioning strategies.
Track client status, follow-ups, and pipeline metrics in CRM for full visibility.
Anticipate and address client concerns by partnering with internal deal teams on strategies for coming back to market.
Use strong communication and sales skills to influence decision-makers on timing and value.
Keep organized records of client interactions, timelines, and outcomes.
Work with marketing to design targeted campaigns and quick-hit materials that drive engagement.
Represent the firm with professionalism, credibility, and a solutions-focused approach.
Job Requirements
High school diploma required; College degree preferred.
Experience in Mergers & Acquisitions (M&A) and process development is a plus.
Prior experience in client support or as a client service representative required.
Ability to obtain a Florida real-estate sales associate license within 90 days of employment.
Sound business, finance, and accounting understanding.
Strong communication and active listening skills via phone and email.
Excellent interpersonal, written, and presentation abilities.
Strong organizational and multitasking capabilities.
Proficiency with Microsoft Office and common CRM systems (Salesforce a plus).
No enforcement history with the SEC, FINRA, or any state securities regulatory bodies.
Demonstrated ability to collaborate and influence both internal and external stakeholders.
This is an in-office role, Monday thru Friday, no remote or hybrid option.
Professional dress attire is required.
Ideal Candidate Traits
Energetic and enthusiastic with a positive, solution-oriented attitude.
Persuasive communicator; overcomes objections with professionalism.
Highly motivated with a desire to succeed in a fast-paced and rewarding environment.
Strong attention to detail and commitment to providing exceptional customer experience.
Salary
This position offers an annual salary range of $50,000 to $65,000, and will be determined based on the candidate's experience, qualifications, and overall fit for the role.
Benefits
All Benchmark International positions offer paid time off, standard holidays, birthday holiday, and community service days. Employees are eligible for highly competitive company-subsidized medical, dental, vision, and AD&D insurance; 401k with company matching; flexible spending and health savings accounts (FSA & HSA); and flexible dependent care assistance accounts.
Social Responsibility
Benchmark International is an active, contributing member of the communities in which we work. The company participates in significant charitable giving opportunities throughout the year. Many of the recipient charities have been identified by our individual employees as a result of their personal passion for supporting particular needs. In addition, each employee is encouraged to use two paid community service days per year to provide their labor and skills to the community.
About Benchmark International
Benchmark International is a global mergers and acquisitions firm dedicated to delivering creative, value-maximizing solutions for business owners seeking to grow or exit their companies. Recognized as the #1 Sell-side Privately Owned M&A Advisor in the World by PitchBook and Refinitiv and named Investment Banking Firm of the Year by both the M&A Advisor and the Global M&A Network, we are known for our award-winning process and world-class service.
Specializing in the sale of mid-market companies, our transaction teams operate from offices across the globe, representing clients in a wide variety of industries. Our unique, technology-driven approach connects sellers with the right acquirers-whether local or international-through a combination of proprietary databases, deep market insight, and strategic outreach.
We offer an exciting opportunity to be part of a high-performance team with global reach. Our culture is rooted in collaboration, innovation, and continuous growth. We believe in promoting from within and are actively looking for ambitious professionals ready to shape the next chapter of our success story.
Unfortunately, Benchmark International is not in a position to sponsor work visas for candidates at this time.
Benchmark International provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. The company takes allegations of discrimination, harassment, and retaliation seriously, and will promptly investigate when such behavior is reported.
Join us-and be part of the next generation of leaders redefining M&A excellence.
Customer Success Executive (Tampa Bay, FL)
Customer service specialist job in Tampa, FL
About Us Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.
Why Join Our Team
* Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale.
* Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA.
* Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA's NVentures, Premji Invest, SV Angel, and six health systems.
* World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes.
For more information, visit **********************
About the Role
We are seeking a Customer Success Executive with health systems experience to join our team. You will ensure that our clients achieve measurable outcomes through Hippocratic AI's innovative solutions. You will have the opportunity to partner and report to the Chief Customer Officer.
This role will sit remotely in the Tampa Bay, FL area and serve local and surrounding clients as needed. It will be required to travel onsite to the client's location regularly.
Responsibilities
* Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted resource.
* Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes.
* Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success.
* Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations.
* Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns.
* Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences.
* Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies.
* Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto.
* Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing.
Qualifications
Must-Have:
* A minimum of 5 years of health systems experience.
* Proven experience in customer success, account management, or project management.
* Ability to build relationships across an organization, from front-line staff to executives.
* Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements.
* Experience working with cross-functional teams in a fast-paced startup environment.
* Strong background in project management.
Nice-to-Have:
* Experience with AI or technology adoption in healthcare.
* Advanced knowledge of healthcare workflows and compliance standards.
* Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come *********************** email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
Easy ApplyClient Specialist
Customer service specialist job in Tampa, FL
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Free uniforms
Paid time off
A Client Specialist at Viso Juv is the first contact that our clients have with our company. You will be the "face" of Viso Juv. Your duties will include, but not limited to:
answering calls
scheduling appointments
checking clients out
developing a rapor with the clients
managing & taking before & after photos
inventory
maintaining the client schedule
emails
planning
being creative
must be able to multitask
skincare sales
Sarasota - Reservationist
Customer service specialist job in Sarasota, FL
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips.
This position is full-time and 100% in office at our MTM Transit Facility in Sarasota, FL.
A flexible schedule for both mornings and evenings are required. A qualified candidate must be able to work weekends as well.
Pay Rate: $19.00
Why make the move to MTM Transit?
* Affordable benefits including Medical, Dental and Vision
* Paid Training & Overtime
* Paid Holidays & Paid Time Off (PTO)
* Maternity/Paternity Leave
* Safety Bonus
* 401(k) matching up to 5%
* Tuition Reimbursement
* Internal career growth opportunities
What you'll need:
Experience, Education & Certifications:
* High school diploma or G.E.D. equivalent
* Ability to type 30 wpm or greater
* Previous data entry, 10-key experience, preferred
* Must possess a valid drivers license
Skills:
* Exemplary verbal and written communication
* Excellent organizational and multi-tasking skills
* Ability to make solid judgment decisions
* Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures
* Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
* Ability to maintain high level of confidentiality
* Regular attendance is required
What You'll Do:
* Answer incoming ACD calls for customers - passengers, vendors, and clients
* Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor
* Utilize correct coding and documentation procedures
* Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution
* Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures
* Provide courteous and prompt response to all transportation requests and adopt proper use of terminology
* Demonstrate sincere personal commitment to promptness, reliability and quality work
* Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you need an accommodation, please contact MTM's People & Culture.
#MTMTRANSIT
Auto-ApplyBilingual Spanish and English Speaking Account Service Specialist II
Customer service specialist job in Tampa, FL
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers.
As a Bilingual Spanish and English Speaking Account Service Specialist II within JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products
Demonstrate customer service expertise to interpret needs and deliver continuous insights
Leverage multiple computer systems with efficiency, demonstrating adaptability and resilience
Demonstrate both independently and collaboratively, driving team success and achieving goals
Ensure all regulatory and departmental practices and procedures are followed diligently
Maintain ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
Fluency in both Spanish and English, including reading and writing
Two years of experience in customer interaction and support, either over the phone or in person, with the ability to multitask using computer systems and maintain accuracy
Ability to adapt to new situations and successfully navigate diverse cultural contexts and workplace environments
Ability to manage complex customer interactions using empathy, composure, and sound judgment
Proven adaptability and efficiency in fast-paced, dynamic, and results-oriented settings
Strong problem-solving skills with the capability to clearly present and explain solutions
Quick learner of products and systems, with a proactive approach to embracing challenges, seeking feedback, and continuously improving performance to achieve goals
Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
High school diploma or GED
Preferred qualifications, capabilities, and skills
Ability to use data to understand issues and opportunities
Possess skills in using AI technology for automation and prompt writing
Work Schedule
Our operation is active 24 hours a day, 7 days a week. Candidates must be willing and able to work shifts within hours of 9:00 a.m. to 12:00 a.m., which may include evenings, weekends and holidays. This is an onsite position that requires 100% attendance during a three-month training program, held Monday through Friday between 8:00 a.m. to 6:30 p.m. Schedule may change depending on training needs. Please note that training hours may differ from your regular work schedule.
Auto-ApplyCall Center Admissions Specialist - Outpatien
Customer service specialist job in Tampa, FL
Job Description
Call Center Admissions Specialists are integral members of the support team in providing the direct first line of assistance to patients and their family members. Call Center Admissions Specialists must work well under stressful high-paced environments as a collaborative team members. This is a professional role, requiring a bachelor's Degree in the field of Human Services or other related field to support and provide assistance to behavioral/mental health patients. However, a High School Diploma is acceptable for entry-level opportunities in this program.
JOB BENEFITS
Schedule Mon-Fri 8:00 am-5:00 pm or 8:30 am-5:00 pm
Full Health/Dental/Vision/Disability Benefits, and 401(k) Matching
Non-Profit Organization Student Loan Forgiveness
Company Discount Program
JOB DUTIES & COMPETENCIES:
Provides access to behavioral health services for clients by communicating directly with clients and/or families requesting services in a timely and efficient manner.
Makes appointments according to program guidelines.
Completes a brief triage screening of potential clients which meets established funders' expectations and regulatory standards.
Demonstrates knowledge of the DSM-5 and the ability to identify symptoms that require behavioral health treatment.
Links clients with resources that address identified needs, support continuity of care and reduce the likelihood of recidivism.
Completes required GP documentation for clinical services timely and accurately into the EMR system in compliance with agency and program guidelines.
Keeps supervisor informed at all times of relevant client, program, and community issues.
Notifies Managed Care timely of needed authorizations for services as required by guarantors at the time of triage.
JOB QUALIFICATIONS:
Previous Call Center and/or Intake Experience in a health care setting preferred
Computer proficient to navigate through EMR database, MS Word, MS Outlook, and MS Excel.
Excellent communication skills in documentation and dictation
Bachelor's Degree graduate in Human Services, Psychology, Social Work, Sociology, Behavioral Health, etc.
High School Diploma acceptable as entry-level into the program
Ability to work in a sitting position for the duration of the shift and operate standard office equipment
Mon- Fri 8:00 am-4:30pm
Call Center Lending Relationship Specialist
Customer service specialist job in Tampa, FL
Position Type: Full Time Training Schedule: MON - FRI 8:00 AM - 5:00 PM Regular Schedule Options: * Monday, Tuesday, Wednesday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 8:00 AM - 1:00 PM, Thursday: Off * Monday, Wednesday, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 8:00 AM - 1:00 PM, Tuesday: Off
* Monday, Wednesday, Thursday: 9:30 AM - 7:30 PM, Friday: 9:30 AM - 6:30 PM, Saturday: 8:00 AM - 1:00 PM, Tuesday: Off
* Monday, Tuesday, Wednesday: 9:30 AM - 7:30 PM, Friday: 9:30 AM - 6:30 PM, Saturday: 8:00 AM - 1:00 PM, Thursday: Off
* Hybrid option available after 3-6 months of satisfactory performance*
This position provides the opportunity to grow into a career in lending. The Call Center Lending Relationship Specialist assists credit union members with their long-term financial goals and planning for their future by providing financial solutions and counseling. This individual engages current and prospective members through telephone support interactions. This role plays a key part in improving the financial lives of Suncoast Credit Union members.
Responsibilities
* Identify ways to improve members' financial life
* Present and explain lending products and services provided by the credit union and its affiliates
* Initiate and underwrite consumer loans according to credit union lending policies and procedures
* Answer calls in a courteous, professional, and timely manner
* Provide a prompt, accurate, and excellent member experience
* Interview members to gather information necessary to complete loan applications
* Input and process loan requests
* Meet minimum monthly goals determined by management
* Assess loan applications
* Process system approvals and suggest decision recommendations
* Serve the community and actively participate in area events representing the credit union
Qualifications
* High school diploma or equivalent
* 1+ years of call center or customer service experience
* Bilingual in Spanish preferred
* Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
* Accurate, detail-oriented, and organized with task management
* Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
* Must be able to maintain a high level of confidentiality
Skills
* Customer Service
* Sales
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Responsibilities
* Identify ways to improve members' financial life
* Present and explain lending products and services provided by the credit union and its affiliates
* Initiate and underwrite consumer loans according to credit union lending policies and procedures
* Answer calls in a courteous, professional, and timely manner
* Provide a prompt, accurate, and excellent member experience
* Interview members to gather information necessary to complete loan applications
* Input and process loan requests
* Meet minimum monthly goals determined by management
* Assess loan applications
* Process system approvals and suggest decision recommendations
* Serve the community and actively participate in area events representing the credit union
Qualifications
* High school diploma or equivalent
* 1+ years of call center or customer service experience
* Bilingual in Spanish preferred
* Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
* Accurate, detail-oriented, and organized with task management
* Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
* Must be able to maintain a high level of confidentiality
Skills
* Customer Service
* Sales
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Auto-ApplyCall Center + Base Salary + Paid Training + Onsite
Customer service specialist job in Seminole, FL
Job Details Seminole, FLDescription
Job Title: Call Center Representative
Position Type: Full-Time, Entry-Level, Mid-Level, Experienced
Salary: $1,500 - $2,000 per week (Base + Commission)
Schedule: Monday - Friday, 8:30 am - 5:00 pm (No weekends!)
This is an onsite position only.
Benefits:
On-site paid training and ongoing career development to set you up for success.
Health, dental, vision and life insurance.
Paid time off and paid holidays.
Weekly pay
Guaranteed base salary plus commission.
No weekends are required. Enjoy your free time with weekday work only!
Company events and community outreach opportunities.
Join Our Team at American Power & Gas - A Leading Provider of Green Energy Solutions!
Are you looking to build a rewarding career in sales and customer service? American Power & Gas is expanding and hiring motivated Call Center Representatives to join our dynamic team! With over 43,000 satisfied customers and 25 years in business, we provide green energy solutions to both residential and commercial customers. This is an exciting onsite position that offers paid training, career growth, and a fun team environment.
Key Responsibilities:
Leads completely provided, engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment.
Provide exceptional customer service by addressing customer needs, answering questions, and guiding them through the process.
Work in a fast-paced call center setting with an emphasis on inside sales and building customer relationships.
Participate in telemarketing efforts, generating leads and promoting green energy services.
Collaborate with a supportive team, receiving ongoing coaching to improve your customer care and sales skills.
Requirements:
No prior sales or telemarketing experience required-entry-level, mid-level, and experienced candidates are encouraged to apply.
Excellent verbal communication and strong listening skills to engage customers effectively.
Enjoy working in a team-oriented call center environment and handling a high volume of calls.
Motivated to improve your life and career while providing excellent customer service and care.
Open to feedback and able to thrive in a fast-paced, evolving workplace.
At American Power & Gas, even if you have no prior sales experience, we offer full training and continuous support to help you grow as a call center representative. Many of our top performers started from scratch, and we provide the tools you need to succeed in this inside sales career. If you're looking for a customer service-driven sales position, where customers are already using the product (electricity), then this is the career for you!
Ready to take the next step in your career?
Apply now to become a Call Center Representative with American Power & Gas and start shaping your future with us! We look forward to meeting motivated individuals ready to make a difference.
Schedule your interview today by calling **************.
For more information, visit our website: ***************************************
Join our career community on Facebook: ***********************************
Bonus points if you have worked in these industries before but not required, such as, call center representative, telemarketing, call center, inside sales, customer care, account manager, account manager, territory manager, client representative, customer care representative, phone representative, support representative, telephone representative, customer experience representative, telephone csr, call center agent, csr, call center agent and customer service.