Customer service specialist jobs in San Buenaventura, CA

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Pay Range: $43,000 - $49,000 Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #envoymorespend We can recommend jobs specifically for you! Click here to get started.

This recruitment is being conducted to fill a temporary assignment and not being conducted to establish an eligibility list from which regular appointments will be made, as such this recruitment may close at any time. Employees hired in this capacity are considered at will and do not accrue property interest in the assignment and are not eligible for benefits. There is currently a temporary assignment at Ventura College's East Campus located in Santa Paula. This pool will remain open until the temporary vacancy has been filled. WHAT YOU'LL DO: Under the direction of an assigned supervisor, provide services in support of students enrolling in college, retaining students pursuing educational goals, and assisting students in completing educational, career or program/department goals. WHO WE ARE The Ventura County Community College District (VCCCD) is a public community college district serving residents throughout Ventura County. VCCCD's three colleges - Moorpark College, Oxnard College, and Ventura College - offer programs for transfer to four-year colleges and universities; career technical training, basic skills instruction; as well as community service, economic development, and continuing education for cultural growth, life enrichment, and skills improvement. The Ventura County Community College District recognizes that a diverse community of faculty, staff, and administrators promotes academic excellence and creates an inclusive educational and work environment for its employees, contractors, students, and the community it serves. With the understanding that a diverse community fosters multi-cultural awareness, promotes mutual understanding and respect, and provides role models for all students, VCCCD is committed to recruiting and employing a diverse and qualified group of administrators, faculty, and staff members who are dedicated to the success of all college students. The Ventura County Community College District does not engage in any employment practice that discriminates against any employee or applicant for employment on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, political beliefs, age, gender, sex, religion, transgender, sexual orientation, marital status, veteran status, and/or physical or mental disability. Serve as the initial point of contact and source of information for the department; screen and critically assess student needs; respond to inquiries, explain policies, and provide general information to students related to admissions, enrollment and registration, course placement, program requirements and student responsibilities; refer students requiring advanced guidance to a Counselor; schedule counseling appointments, as needed. E Provide assistance to students with enrollment, registration, and transfer processes, including completion of appropriate paperwork (e.g., enrollment and transfer applications, and petitions); respond to questions and provide general assistance to students inputting abbreviated education plans; ensure individual education plans are input into appropriate software programs. E Use established policies, procedures, guidelines, and rubrics to clear student prerequisites, inform students of appropriate course placement, provide information about equivalent courses across the District colleges, and calculate student GPAs for current and transfer students. E Check for accuracy of program maps associated with Guided Pathways; input into appropriate software programs; provide students with program maps; serve as a direct point of contact for students participating in Guided Pathways success groups/completion circles. E Receive, review, and process student forms, documents, and related records; request additional student information; identify and correct errors, as needed. E Create and conduct workshops for a variety of topics including matriculation process, student orientation, and transfer processes for prospective, new, and continuing students. E Serve as a resource for students on academic probation; provide workshops and other information to students regarding probation process. E Coordinate assessments for students; provide input to others on special support services as necessary. E Create, maintain, and retrieve student records; participate in the evaluation of student data and records for special projects and reporting. E Participate in outreach activities to disadvantaged populations for the purpose of promoting student access to the college. E Coordinate liaison activities between the college and various public and private agencies. E Provide assistance to program faculty, counselors, coordinators, and administrators with the development and implementation of special projects and college-wide programs and services; develop and maintain special programs as assigned. E Provide assistance to students related to accessing student services such as attending events and workshops, requesting accommodations, accessing materials, and locating information regarding transfer and career inquiries; direct students to a variety of information and resources as needed for educational planning and other appropriate programs (e.g., Library and Learning Resources Center, Financial Aid, etc.). E Respond to inquiries and provide technical information regarding forms, documents, schedules, courses, guidelines, requirements, processes, laws, codes, rules, regulations, policies, and procedures. E Create, maintain, and update academic flyers, pamphlets, worksheets, and other materials used for marketing, orientation, and other workshops for current students. E Assist with updating department website content; maintain department social media accounts. E Serve on a variety of campus and District committees; attend and participate in meetings, conferences, seminars, and in-service training workshops as assigned. Work collaboratively and professionally with faculty, staff, students, and stakeholders from diverse academic, socioeconomic, cultural, disability, gender identity, and ethnic communities. E Demonstrate cultural humility, sensitivity, and equity-mindedness in working with individuals from diverse communities; model inclusive behaviors; and achieve equity in assignment-related outcomes. E Perform related duties as assigned. E = Essential duties A bachelor's degree in psychology, counseling, education, or related field AND two years of experience providing student services or serving in an instructional capacity at an educational institution. OR A graduate degree in psychology, counseling, education, or related field AND one year of experience providing student services or serving in an instructional capacity at an educational institution. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Duration of work experience is calculated based off a standard 40-hour full-time work week. Part-time work experience will be prorated based on a 40-hour full-time work week. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. When completing the supplemental questionnaire (if applicable), outline in detail your education, training (such as classes, seminars, workshops), and experience. ACCOMMODATIONS: Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodation should document this request in an email to HRMail@vccedu including an explanation as to the type and extent of accommodation needed to participate in the selection process.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Description of Work: Duties include but not limited to: • Develop and maintain positive relationships with carrier • Communicate with carriers on account status and resolve disputes in a timely manner • Audit freight invoices for rate discrepancies against contracts • Review transportation documents for billing accuracy, GL coding and PO matching when required • Create invoice to client based on agreed rates • Evaluate information, reports, errors and exceptions to identify and resolve account issues • Meet daily and weekly billing deadlines • Provides effective and timely communication with internal and external partners • Communicate with carriers on account status and resolve disputes in a timely manner Qualifications Skills/Qualifications: • Oral and written communication skills • Excellent working knowledge of Microsoft Word, Excel & Outlook. • High proficiency in keyboarding and 10 key • Strong analytical skills • High volume billing and accounts payable • Successfully handle multiple projects • Ability to work independently • Strong teamwork ethics, ensuring the overall success of the department • Excellent organizational skills • Ability to prioritize work to meet deadlines • Oral and written communication skills • Excellent working knowledge of Microsoft Word, Excel & Outlook. • High proficiency in keyboarding and 10 key • Must be detail oriented and capable of accurately computing and recording numbers as well as operating a computer keyboard with speed and accuracy • Understanding of Excel including proven ability to process complex data sets using formulas, pivot tables, reporting and general financial modeling Additional Information To know more about this opportunity, please contact after applying on this; Sagar Rathore ****************************** ************

The Supervisor, Customer Service - Pac Sales is responsible for all aspects of the front counter operations at an individual store level. This includes cash handling, daily paperwork, Alerts and Qs management and support of the open order reports for both Unidata and OMS. Also provides support for Safety and security for the entire store. This role will assist the manager in hiring; coaching, developing, training, and performance management the customer service and inventory teams. They will ensure all areas of responsibility are performed efficiently and effectively while driving NPS, social media ratings and enabling a world class employee and customer experience. Responsibilities include: * Ensures accurate cash handling, safe counts and reconciliations as all are required for all paperwork associated with cash handling to be accurate and completed daily * Ensures self and all team members provide expert customer service thru initial greetings, efficient processing of all customer transactions in both Unidata and OMS systems and POS. Manages escalated customer service issues, if applicable * Offers complete solution to all customers at time of POS transactions which includes GSP, financing, BBY credit apps and accessories, if applicable * Manages Alerts and Qs daily to ensure no customer disappoints * Manages and monitors all customer returns and exchanges and adheres to all policies and procedures for accurate processing of these transactions. * Responsible for driving NPS, Yelp and Google reviews associated to checkout and the customer service area of the store * Ensures accurate record keeping and documentation standards are maintained for all front counter operations including daily paperwork and supports the open order reports for both Unidata and OMS when applicable * Ensures front counter area is clean and organized and free of clutter and follows visual merchandising standards * Aids in research of inventory discrepancies and identifies missing product in partnership with the inventory specialists * Ensures proper training of all employees; assess skills and knowledge of each team member; tailor training to specific needs of the learner; create individual learning and development plans/processes to ensure that each employee is able to contribute fully * Prepare for and conducts team meetings, trainings & other special events. Communicates weekly, daily and store goals to staff in a clear, accurate, and timely manner Basic Qualifications: * 1+ yrs Management or Supervisory experience * 1+ yrs Sales or Customer Service experience Preferred Qualifications: * 1+ Yrs Retail experience * 1+ Yrs Appliance or Luxury Products experience Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1011783BR Location Number 001721 PAC Valencia CA Store Address 29011 The Old Road$17.81 - $26.35 /hr Pay Range $17.81 - $26.35 /hr

We are hiring for individuals who have a background in either customer service, finance, or sales. No previous experience is required, as we fully train from the ground up. We do require that you have integrity, punctuality, and are serious about your career. This position provides great medical and life benefits, weekly pay, and plenty of advancement opportunity! Position Benefits: • Full training provided • No experience needed • Medical and life benefits • Great compensation (Our reps make between $50k-$80k first year) • Great weekly pay and bonuses • A dynamic team environment • The opportunity for growth; we promote from within!!!What we are looking for in you: • Communication skills • Basic computer skills • Willing to talk to new people • Outgoing and friendly personality • Detail oriented • Eager and willing to learn

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Litigation Management Specialist II is a critical, high-impact role responsible for the end-to-end management, monitoring, and strategic support of complex servicing-related litigation. This specialist manages a portfolio of high-risk legal matters, including contested foreclosure, title disputes, and mediations, ensuring meticulous case documentation, accurate risk assessment, and timely support for both internal and external legal counsel. This role demands advanced organizational skills, keen analytical abilities, and the capacity to act as a corporate representative in legal proceedings. The Litigation Management Specialist II will: Case Ownership: Independently manage and track a high-volume portfolio of litigated files pertaining to real property law. , Associates maintain a comprehensive electronic case file for each matter Risk Mitigation: Analyze and research the legal pleadings, evaluate attorney findings, and utilize servicing system data to proactively assess litigation risk and potential financial exposure for the organization Strategy & Counsel Support: Collaborate directly with in-house and outside counsel to formulate litigation strategies, draft responses to lawsuits, monitor case progress, and provide strategic research for pre-litigation customer disputes Corporate Representation: Serve as the company's designated corporate representative at critical legal proceedings, including mediations, settlement conferences, depositions, and trials, to present and defend the company's position Document Production: Efficiently retrieve and provide loan-level documentation and data from servicing systems to outside counsel and business partners to support discovery and defense Executive Reporting: Organize, research, and deliver high-level, professional presentations on escalated cases, strategy, and risk to upper management, ensuring leadership is consistently informed Financial Administration: Oversee the accurate processing and timely payment of outside counsel invoices Department Support & Development - Policy and Procedure writing, Job Aid development and business contact support Process Improvement: Assist in the development, writing, and formalization of department policies and procedures to enhance litigation support operations Mentorship & Training: Provide guidance and training to other specialists on complex litigation procedures and best practices, as needed What You'll Bring Four-year degree and/or Paralegal Certificate with a minimum of 5 years mortgage servicing experience with understanding of GSE/insurer servicing guidelines Proven knowledge of: legal processes, civil rules of procedure, and the ability to decipher complex legal pleadings and allegations, particularly in the context of mortgage servicing and real property Demonstrated proficiency with mortgage servicing platforms and proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) Expert Analytical Skills: Exceptional ability to analyze mortgage industry documents, calculate timeframes, and accurately evaluate potential costs and losses Advanced Communication: Superior professional, organizational, written, and verbal communication skills, with proven ability to present complex material to all levels of management Autonomy & Organization: Highly advanced organizational skills with a proven capacity to work independently, manage multiple priorities, and meet critical deadlines Teamwork: Ability to collaborate effectively with both internal legal teams and external partners Demonstrated research skills Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $45,000 - $66,000 Work Model OFFICE

PARENT SERVICES SPECIALIST Under the supervision of the assigned child care services supervisor (parent services), the parent services specialist shall be responsible to: Determine initial and continuing need and eligibility for subsidized child care services for state- funded programs in accordance with applicable program regulations and requirements. Conduct in-person parent interviews to obtain required information, process applications and other related information and/or documentation, including assisting with the completion of applications as needed for state-funded programs and CalWORKs Stage 1 program. Maintain up to 100 lower-complexity case files of parents enrolled in the subsidized child care programs. This includes maintaining record of contacts, case histories and all other pertinent data. Review case files (paper and electronic) as needed to ensure compliance with federal, state and/or county funding terms and conditions (i.e., track and submit weekly enrollments, transfers, changes, and terminations). Research and assist in the resolution of child care barriers by determining the need for additional services and referring individuals/parents to community and/or professional resources. Conduct initial and ongoing child care orientations (individual and/or group) to explain program requirements and procedures to subsidized applicants and recipients. Provide referrals and follow-up to individuals/ parents requesting child care and other information related to child development services or resources. Be accessible to the general public at job and career centers and/or parent meetings or workshops as needed. Connect with community organizations (e.g., Ventura County, First 5, employers, etc.) to assist applicants and recipients of subsidized child care services as needed. Represent CDR by attending and participating in case conferencing meetings, partnership meetings, and other community events as needed. Attend and participate in CDR staff meetings and other agency events as required. Accurately maintain, monitor, and submit all required reports by established deadlines. May be required to manage family child care caseload at outstation locations within Ventura County as needed. Perform other duties as assigned. EMPLOYMENT STANDARDS Required Education and Experience: High school graduate or equivalent and a minimum of 24 completed college units. A minimum of two (2) years' recent paid work experience in a position involving community or social work which includes interviewing clients and caseload management. Preferred Criteria: Degree in sociology, human services, or a related field. Bilingual (English/Spanish) skills. Experience determining initial and continuing need for subsidized child care, eligibility, and case management. Knowledge and Abilities: Ability to effectively communicate in English both orally and in writing. Ability to effectively use a computer. Knowledge of Windows and applications such as Word for Windows and Excel. Knowledge of the problems, needs, and behavioral patterns of the disadvantaged. Ability to establish and maintain professional and effective working relationships with diverse and disadvantaged individuals, other staff, public partners, and other groups within the community. Ability to meaningfully assist the development of stable personal and family situations. Ability to organize a number of simultaneous assignments and work under minimum supervision. Ability to effectively speak before a group and make presentations. Physical Abilities: Ability to see at normal distance. Ability to hear normal conversations and sounds. Ability to effectively use hands and fingers in the regular use of computer keyboard and for filling out a large volume of required forms. Ability to safely drive own or company-owned vehicles. Other Requirements: Must submit to a pre-employment, agency-paid physical examination. Employment is conditional pending satisfactory results of physical examination.

Job Description Now Hiring: Customer Sales Representative Employment Type: Full-Time, Exempt Compensation: $50,000 base salary + commission opportunities. Expected salary including commissions could be $70,000. About Floral Image North America Floral Image North America (FINA) is a leading provider of premium, lifelike floral arrangements for businesses across North America. Our mission is to bring beauty and freshness to workspaces with zero maintenance and lasting impact. We're passionate about creating positive customer experiences and lasting partnerships that make our clients' environments bloom. Position Summary We're seeking an energetic and self-motivated Customer Sales Representative (CSR) to join our growing sales team. In this role, you will be responsible for driving new business, nurturing existing client relationships, and expanding market presence within your assigned territory. Ideal candidates thrive on relationship-building, have a natural sales instinct, and are eager to represent a unique, high-quality product. Key Responsibilities Customer Relationship Management Serve as the primary point of contact for existing customers, managing inquiries, orders, and support needs. Build strong, long-term relationships and ensure customer satisfaction through regular check-ins. Understand client needs and recommend tailored Floral Image solutions to enhance their experience. Sales Support Identify and pursue new business opportunities through prospecting, networking, referrals, and cold outreach. Conduct product presentations and demonstrations to highlight the benefits of our premium floral arrangements. Collaborate with the Territory Sales Manager to negotiate pricing, terms, and agreements that meet both customer and company goals. Business Development Analyze market trends and competitor activity to identify areas for business growth. Partner with the TSM to develop territory plans and strategies to maximize revenue potential. Represent Floral Image North America at trade shows, conferences, and company events to promote our brand and services. Qualifications High school diploma or GED required; post-secondary education preferred. Previous sales and/or customer service experience preferred. Proven success in meeting or exceeding B2B sales targets. Valid driver's license and clean driving record required. Willingness to travel extensively within the assigned territory. Skills and Attributes Self-starter with a positive, professional, and customer-focused attitude. Strong communication and interpersonal skills. Effective presentation and demonstration abilities. Skilled in negotiation, persuasion, and closing sales. Organized, self-motivated, and comfortable working independently or collaboratively. Excellent time management and territory planning skills. At Floral Image, we believe in setting our team members up for success and giving you the tools you need to grow your career.

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday, no nights or weekends. This is an on-site position in Valencia, CA. JOB RESPONSIBILITIES: Handle incoming and outgoing customer service calls (average 75 per shift) Resolve common customer concerns Accurately enter customer order information into Customer Relationship Management database Process documentation requests for initials orders, renewals, and addendums Meet monthly performance expectations as assigned by Management QUALIFICATIONS: Minimum 1-year customer service experience Ability to multi-task Demonstrated problem solving ability Excellent verbal and written communication skills Ability to speak, read and write in English, Spanish preferred SALARY & BENEFITS: $19-20/hour Medical, Dental and Vision (Eligible first day of employment) Flexible Spending Account Life & Disability Insurance 401(k) with Company Match Vacation and Sick Days Paid Holidays Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.

FASTSIGNS Customer Service Representative Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. The sign industry is ever-changing and dynamic. All you have to do is look all around, and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to extensive projects are unique and highly customized. Responsibilities To be the initial contact with current and prospective customers To work with customers by email, telephone, in-person and at their place of business. Working to build long-lasting relationships by turning prospects into customers and then into long-term clients. Light sign manufacturing and possible onsite installation Knowledge of computer, computer software and sales software would be a bonus Manage CRM database Project management experience a plus Previous sign experience a plus Benefits FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs, both online and in-person, in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. Qualifications You will be involved in the day to day operations of the business and will contribute to the marketing plans and be intimately involved in the success of the FASTSIGNS Center. Must be outgoing, responsive, eager to learn the ability to build relationships. Excellent listening skills, documentation and organization prepare estimates, implement work orders and ensure timely delivery of finished orders. We are not just looking for just anyone to fill this position. We are looking for someone that believes that they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. We need a self starter who can work in a small team environment. If you think you have what it takes to succeed in this dynamic industry, we encourage you to apply. Are you that person? Compensation: $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

About ITT: ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary ITT's Aerospace Controls, headquartered in Valencia, Calif., provides fuel management, actuation, noise abatement and vibration isolation components to the aerospace industry and customized and standard products for precision motion control, energy absorption and vibration isolation for industrial end markets. We are looking for an experienced Sr. Customer Service Specialist from the Aerospace Industry that will be the focal point between ITT and a major assign customer account for processing customer orders on all routine business activities. Essential Responsibilities Purchase order entry and order acknowledgment. Coordinate and administer customer schedule change requests. Maintain a high level of data integrity and adhere to department turnaround times. Provide post sale order status, customer and application support through completion of contract. Communicate with customers daily via telephone, email and fax correspondence. Administer customer requirements via customer web portals as needed. Prepare and submit price quotes and negotiate price and delivery schedule for legacy products. Support Sales and Marketing forecasting and sales analysis activities. Mitigate customer complaints concerning billing disputes and services rendered. Liaison between ITT finance and customer to provide research and support of credits and invoice re-bills. Interface organizationally with all supportive departments as needed to support customer needs. Build rapport and promote communication across internal supply chain and drive for issue resolution. Promote department objectives and office lean principles. Additional duties as assigned Position Requirements AS/AA degree or equivalent with at least 5 years of customer service experience Experience in the aerospace industry Must possess ERP system knowledge. (Experience with AS400 or Oracle is a plus Must possess excellent communication and inter-personal skills with the flexibility to do whatever it takes to care for our customers. Must be proficient in Microsoft Office Suite (Word, Excel and PowerPoint) to prepare spreadsheets, graphs, presentations and reports. Candidate must be and well-organized, multi-tasking, self-starting individual. Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range $26.01 - $38.70 Not ready to apply? Connect with us for general consideration.

Burrtec Waste Industries, Inc. is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization. We have the following position: Customer Service Representative SALARY RANGE: $22.25/hour - $23.75/hour Provides a variety of customer service duties by interacting, servicing, and consulting with customers via telephone or face-to-face. ESSENTIAL DUTIES Assist customers by starting new accounts and canceling or changing service levels and answering basic service related questions Effectively communicate the various commercial and industrial services available and the cost associated with the service Start and/or discontinue service by effectively eliciting information from the customer. Performs data entry tasks to enter the information into the in-house system Follow proper phone etiquette and procedures in accordance with Burrtec's guidelines Utilize the in-house system on a consistent basis to enter information into the remarks field regarding service/account status Provide resolution of customer complaints by dealing tactfully and effectively with their issues and provides options to resolve complaints Assist walk in customers, processes / post payments and performs cash register functions Generate work orders and submits them to operations for barrel exchanges, roll-off dump and returns, deliveries and extra pick ups Resolve billing disputes and effectively interprets and explains account history Process temporary service request by ensuring that accurate information has been obtained and conveyed to the customer regarding rental fees and overweight charges Perform suppress billing functions Handle return mail by gathering accurate customer information and resubmitting the bill Process returning contracts by ensuring proper procedures have been followed and files and purges the contracts accordingly Print invoices that have been generated Process refund request according to procedures and brings them to a “0” balance Experienced in debt collections with a focus on account follow-up and resolution of past-due balances Skilled in contacting customers regarding delinquent accounts and negotiating payment arrangements Ensures compliance with company policies and applicable regulations throughout the collections process Audits credit balances The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned; or the scope of the job may change as necessitated by business demands. KNOWLEDGE, SKILLS, AND ABILITIES: Strong customer service orientation coupled with interpersonal skills which demonstrates a strong concern for satisfying the customer. Good oral and written communication skills. Good listening skills and ability to elicit information. Ability to establish and maintain an effective, professional and calm working relationships with customers and co-workers. Flexible and have ability to handle multiple tasks. Detail oriented and have concern for quality. Computer Skills and ability to operate a 10-Key are required. Ability to learn and correctly interpret and apply policies and procedures. Ability to calculate change and file alpha & numeric documents. Demonstrates professionalism while maintaining positive and respectful customer relationships Strong attention to detail and organizational skills to manage multiple accounts effectively Maintains a positive attitude TRAINING AND EXPERIENCE: Previous customer service experience, required Previous call center experience, preferred PHYSICAL: Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain. Hearing sufficient to understand conversations, both in person and on the telephone. Ability to work on Microsoft Office (Excel and Word), 10-Key calculator, and FAX machine. WORKING CONDITIONS: Will work in an office environment and have daily contact with the public. We offer competitive wages and an excellent benefits package, including 401k and 100% paid medical/dental/life insurance, and holidays/vacation/PSL.

Join our Team! Are you someone who thrives in a fast-paced environment, loves helping others, and knows how to bring positivity to every conversation? We're growing-and looking to build on our greatest strength: our people. Come be a part of a team where your energy, accuracy, and attitude make all the difference! About the Role As a Client Experience Representative, you'll be a frontline hero-serving as a key contact for both service providers and premises owners. Handling calls and emails daily, you'll assist clients with inquiries, guide them through essential processes, and ensure every interaction reflects our client's commitment to exceptional service and code compliance. This is a productivity-tracked role where speed, accuracy, and customer satisfaction are critical to success. But don't worry-we set you up for success with in-depth training and a clear path for growth. About Our Client We support the leading inspection, testing, and maintenance compliance software provider serving fire departments and local governments across the U.S. Our work helps communities stay safe, connected, and compliant-every day. Key Responsibilities Handle inbound and outbound communication (calls/emails) with professionalism and accuracy Assist service providers and property owners with questions, next steps, and process guidance Document all customer interactions and issues in our CRM Maintain a working knowledge of our clients services, tools, and escalation protocols Deliver best-in-class service by maintaining a calm, efficient, and friendly tone at all times Collaborate with internal departments to resolve complex issues and share feedback Requirements Experience: 2+ years of customer service or retail experience Background: call center, service desk, or front-line support experience preferred Tech-Savvy: Previous experience using CRM systems preferred Traits: Dependable, attentive, eager to learn, self-starter, positive attitude Education: High School diploma, Associate's degree or higher preferred Benefits All TSI teammates are eligible for perks including: Pay starting at $17.81/hr High Growth / Rewarding Environment Bonuses Sick Time PTO Health Insurance 401k matching Snacks/Drinks Hiring Now! Location 27819 Smyth Drive, Valencia, CA 91355 Company Culture & Mission Tri Source International makes outsourcing simple so that our clients can focus on their core business and drive sales growth. We are the sales, customer service, and back-office support engine behind many top brands, products, and services. We are very selective with the partners with whom we engage as well as the teammates we invite to be a part of our family. This keeps us focused on our Values: People, Passion, Balance, Transparency, Results, and Fun!

The Reservation Agent is responsible for handling the day-to-day reservation operations in a professional, efficient, friendly manner. The Reservation Agent will also ensure that all reservation lines are attended and accurately and professionally communicate hotel rates and information. JOB RESPONSIBILITIES: Create bespoke experience for guests. Responsible for all reservation activity ensuring that the reservation lines are attended always. Communicate anticipated business demands daily with departmental team members (arrivals/departures, group functions, guest requests, etc.). Properly access all functions of the reservations system according to established procedures. Courteously answer inquiries and accept reservations over the phone Maximize revenue by utilizing suggestive selling and up-selling techniques. Demonstrate advantages and create value for our guests. Monitor and ensure that all reservations (including manual) are input into the session accurately, completely and promptly. Assist where necessary to ensure optimum service is provided to guests, visitors and other departments. Work closely with several departments in coordinating reservations, sales and rate strategy. Support other team members and departments to contribute to the best overall performance of the department and hotel. Perform other duties as assigned, requested or deemed necessary by management. Assist in one stop reservation service (including restaurant, spa, etc.) Assist in prearrival process for all guests (email/phone) Assist in answering PBX call into hotel. SKILLS AND EDUCATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required High School Diploma or equivalent Prior luxury hospitality experience preferred Ability to multitask between different computer systems. Must possess computer skills Excellent selling skills and understanding of sales processes; can bring a sale to closure quickly at a high return rate Strong customer development and relationship management skills Ability to influence others to up sell products and services with excellent negotiation skills Strong communication skills (verbal, listening, writing) - possesses confident telephone skills and etiquette Ability to accurately input and access data into hospitality software Must be able to prioritize, organize and follow-up in a timely manner Must be able to work cohesively with other departments, co-workers as part of a synergistic team Ability to work a varied schedule including, days, nights, weekends, and holidays QUALIFICATION: Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.

We are seeking a Workplace Services Specialist to provide support for the daily operations of the Workplace Services organization. Under supervision, the Workplace Services Specialist will deliver excellent customer service through the work order system as well as through daily interactions with customers and stakeholders. This position is 100% on-site and requires flexibility to handle a wide range of operational and facilities support tasks. Duties Assist in coordinating the day-to-day operations of flexible workspace services Support the operations of flexible workspace and visitor services, including monitoring workspace reservations through the online reservation system Communicate workspace policies, procedures, and updates to residents and visitors Monitor activity in the facilities work order system daily, including entering, updating, and closing work orders Prepare workspaces for employees by inspecting, cleaning, reconfiguring, hanging items, moving bins, and performing other setup tasks as needed Inspect and restock general supplies in common areas such as activity hubs and supply areas Collaborate with support staff across sites to develop, maintain, and document processes Set up meeting spaces for events and reconfigure furniture as required Support transportation demand incentives Assist with mailroom duties, including delivery of large items and packages Escort vendors through space as needed Work effectively in a dynamic team environment to solve problems and provide backup support for colleagues Use PowerPoint and Excel to create and maintain department metrics Create, update, and maintain various spreadsheets and databases as needed Troubleshoot issues in collaboration with colleagues and support staff Perform other duties as assigned Qualifications Proficiency with Microsoft Word, PowerPoint, Outlook, Teams, and Excel Excellent communication and interpersonal skills with a focus on customer service Strong organizational skills and ability to prioritize tasks effectively Experience Minimum of 3 years relevant experience required Education High school diploma required Working Place: Santa Monica, California, United States Company : 2025 Sept 11 Virginia Virtual Career Fair - Rand company

Warner Pacific Pre-Sales Support Specialist I- Bilingual Spanish and English Northern California The bi-lingual Pre-Sale Support Specialist (hybrid) is accountable for supporting the Sales Consultants in achieving business targets. Partner with the Sales Consultant throughout the sales cycle. Review new business opportunities, facilitate various sales processes, and assist in pre-sales support. Provide high quality customer experience to internal colleagues, brokers, and carrier partners. This position is also responsible for holding enrollment meetings on behalf of the company and our brokers. The bi-lingual Pre-Sale Support Specialist will be required to facilitate in-person, virtual and recorded open enrollment meetings. This job requires a working knowledge of Medical, Ancillary, plans for Small Group, Large Group and Alternative Funding, TPA Services, as well as knowledge of market factors and plan/coverage options in developing the best possible recommendations for Warner Pacific Sales Consultants. The job further requires a working knowledge of health care legislation and the offering guidelines for each carrier. Completes routine tasks that is prescribed with a close degree of supervision and well-defined, specific instructions. Overview of Responsibilities Successfully complete the required basic training. Able to perform all job functions with assistance from co-workers, specialists, and managers, including but not limited to the following: * Collaborate with Sales Consultants to evaluate requests under direct supervision and support. * Review and send quotes to the Sales Consultant for further review. * Learn the sales cycle opportunities and running quote reports. * Receive customer information and research/contact appropriate parties to obtain prompt and thorough resolution to problems/issues with direction. * Attain an understanding of market factors, carriers, plans, benefits, and legislation in the California group insurance landscape. * Learn and observe how to work alongside other Warner Pacific core state support team members. * Ability to research carriers, plans, rates, and networks. * Ability to identify potential sales and sold groups and connect with both the broker and the Sales Consultant with oversight. * Demonstrate ability to navigate and properly use the Company's website and proprietary tools. * Must be bilingual in English and Spanish in order to conduct bilingual enrollment meetings and presentations. * Conduct timely arrival and planning of enrollment meetings in person, recorded and via zoom. Observations may be conducted to ensure level of execution. * Exceptional presentation skills. * Conduct all business activities with sales acumen and a goal of providing thorough and complete information to the Sales Consultant to provide recommendations. * Conduct timely follow-up on issues in progress and close all loops of communication between internal staff and brokers. * May coordinate employee meetings with the broker, Sales Consultant, and enrollment specialists. This may include assisting with intake forms for meeting requests and PowerPoint presentations, and ordering enrollment materials. * Ability to self-start and think/act independently and in concert with co-workers, management, and brokers. * Act in conjunction with the Sales Consultant with various Warner Pacific internal departments such as Customer Service, CA Fulfillment and Underwriting as needed. * May need to follow up with the broker for timely submission of additional information. * Qualify groups reviewing the scenario, group profile, demographics, etc., in order to write the group with direction. * Regularly update and maintain all applicable records within Salesforce. * Assist Sales Consultant and brokers/customers with pre/post-sales support with oversight. * Develop relationships with brokers and their support staff. * Participate in external and industry related events. * Provide feedback on process improvements. * Stay informed of carrier products and competitive landscape. * Provide back up in other areas within the department as needed/requested. Additional Skills and Requirements * Must be bilingual -Spanish and English, speak,read and write. * Must reside in the Northern California area. * Minimum of a high school diploma, GED or equivalent; advanced education or degree preferred. * 2-3 years of health care/medical sales/service experience, preferred. * Valid California life/health insurance license. * Ability to prioritize and organize work assignments. * Exceptional interpersonal skills- ability to foster open communication channels with internal and external customers, through conflict resolution, negotiating, listening, positive attitude with co-workers, management, and brokers to obtain desired results. * Basic Presentation skills to brokers. * Demonstrate ability to remain calm in pressure situations. * Demonstrate ability to multi-task effectively. * Attention to detail is a must. * Demonstrated experience in effective verbal and written communication. * Quick learner of key information. * Ability to take directions from multiple stakeholders. * Collaborative work style. * Must have the ability to work responsibly and independently from home. * Ability to perform the majority of required work at the designated Warner Pacific office, 8 a.m. until 5 p.m., Monday through Friday, with flexibility to travel as needed. * Computer literacy with proficiency in the Microsoft Office suite and Zoom. * Ability to sit for extended periods of time, lift a minimum of five pounds, file, stand, bend, reach and pull. Compensation * Salary Range* - $54,000- $72,500 annually. * Actual compensation may vary from posting based on work experience, education and/or skill level. * * The salary range is the range Warner Pacific in good faith believes is the range of possible compensation for this role. at the time of this posting. The company may ultimately pay more or less than the posted range. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Our Next Family Member Reporting to the Reservations Manager, the Reservation Agent position is responsible for assisting and advising customers who may be choosing from a variety of travel options, with a driven attitude, friendly disposition, and highest level of service. The perfect candidate should enjoy facing new challenges regularly, thrive in a high pace environment, and is adaptable of a dynamic market. The Reservation Agent must be team oriented, self and team-motivated, driven, and enjoy working in the hospitality industry. Job Responsibilities: Answer all incoming calls promptly in a friendly efficient and courteous manner as outlined in SOP. Display a high level of integrity and professionalism at all times in dealing with guests and employees. Ensure consistent delivery of excellent Guest and Customer service. Provides assistance in monitoring hotel call volume and reservation services & needs; help address concerns and issues when transferring reservation calls to the in-house Reservations Department and the Call Center. Adapt and implement all reservation sales strategies implemented by the Director of Commercial Strategy and Reservations Manager to assist in generating revenue and ADR growth. Continually update Central Reservations/call center on City-Wides, upcoming events, closures, hotel info, updated services and amenities, etc., for accurate selling info. Help manage room inventory, reservations block assignment, availability controls and enforce overbooking strategy set forward by the Director of Commercial Strategy. Communicate and work closely with the Sales Department concerning group & corporate reservations. Full understanding of 3rd Party Channels and the reservation billing. Familiar with managing 3rd party extranets. Assisting Guest/Clients with processing 3rd Party Billing using the hotel's secure link platform and following all PCI compliance policies. Qualifications: High School graduate or G.E.D. equivalent. Six months reservations experience in the hospitality industry Knowledge of Outlook MS Word and Excel required. Experience with Group Sales computer systems including Opera Occasional evening and weekend work to meet deadlines. Capable of using multiple systems at the same time Self-starter results-oriented team player and demonstrates a high-level attention to detail Flexibility and adaptability to a dynamic evolving environment RezForce/Navis Experience is a plus

Job Description Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday, no nights or weekends. This is an on-site position in Valencia, CA. JOB RESPONSIBILITIES: Handle incoming and outgoing customer service calls (average 75 per shift) Resolve common customer concerns Accurately enter customer order information into Customer Relationship Management database Process documentation requests for initials orders, renewals, and addendums Meet monthly performance expectations as assigned by Management QUALIFICATIONS: Minimum 1-year customer service experience Ability to multi-task Demonstrated problem solving ability Excellent verbal and written communication skills Ability to speak, read and write in English, Spanish preferred SALARY & BENEFITS: $19-20/hour Medical, Dental and Vision (Eligible first day of employment) Flexible Spending Account Life & Disability Insurance 401(k) with Company Match Vacation and Sick Days Paid Holidays Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.