Customer service specialist jobs in San Buenaventura, CA - 385 jobs
All
Customer Service Specialist
Service Specialist
Customer Service Representative
Reservations Agent
Customer Service And Billing
Customer Service Associate
Customer Retention Specialist
Customer Service Attendant
Hospitality Specialist
Hotel Reservation Agent
Customer Service Supervisor
Service Team Member
Reservation Specialist
Customer Service Specialist
Pridestaff 4.4
Customer service specialist job in Thousand Oaks, CA
Pay: $22 - $24 per hour DOE
Schedule: Monday-Friday 7:30 AM to 4:00 PM
A fast-growing e-commerce company specializing in curated travel-sized and trial-sized products for both retail and wholesale clients. Their clients include major corporations, non-profit organizations, and individual consumers who rely on them for efficient, high-quality service. Since day one, customer satisfaction has been at the core of their business. They are passionate about delivering timely, personalized support that builds lasting customer relationships. If you're looking for a company that values your contributions and initiative, we'd love to meet you.
Your Responsibilities Would Be:
Respond to customer inquiries via email and phone with professionalism and a customer-first attitude
Support clients with order modifications, including cancellations, address changes, or item substitutions
Process returns, exchanges, and refunds in a timely and accurate manner
Communicate with customers about out-of-stock or delayed items and offer appropriate alternatives
Utilize shipping software to verify and reformat addresses, print shipping labels, and ensure timely dispatch
Accurately enter and track customer data for billing and service purposes
Assist with general administrative and clerical tasks to support the department
Attend staff meetings, provide updates on customer issues, and contribute ideas for service improvements
Proactively identify potential service issues and escalate when necessary
Take ownership of your role, ensuring responsibilities are met without direct supervision
What We're Looking For:
A consumer products background is a must
Reliable and Punctual: You take pride in showing up and following through
Excellent Communicator: Strong verbal and written skills are essential for clear, empathetic interactions
Detail-Oriented: You can spot inconsistencies and ensure every order is processed correctly
Problem Solver: Able to think critically and find creative solutions when issues arise
Independent Worker: You can manage your workload, prioritize effectively, and meet deadlines without micromanagement
Team-Oriented: While independent, you're also collaborative and value clear communication with teammates
Experience using Shopify or other e-commerce platforms
Skills in Microsoft Excel (sorting, filtering, and basic formulas) and Microsoft are a must!
Previous experience in a customerservice or order fulfillment role
Familiarity with shipping platforms
Apply Today!
$22-24 hourly 2d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative
Randstad USA 4.6
Customer service specialist job in Goleta, CA
Under the guidance of the Sales Support Manager, the Sales Support Representative is responsible for the end-to-end coordination of order processing and fulfillment. This role serves as a critical bridge between our external customers and internal teams-including Manufacturing, Business Development, Global Trade Compliance, and Finance-to ensure every order is accurate, compliant, and delivered on time.
Key Responsibilities:
Order Management: Execute accurate order entry and processing while monitoring status updates from inception to delivery.
Cross-Functional Liaison: Act as the primary point of contact between customers and internal departments to resolve requirements or fulfillment roadblocks.
Requirement Coordination: Gather and verify necessary documentation for order accuracy, ensuring alignment with Global Trade Compliance and Finance protocols.
Status Communication: Provide proactive updates to customers and the Business Development team regarding lead times, shipping delays, or order changes.
Administrative Support: Perform various support activities to streamline the sales cycle and improve overall customer satisfaction.
Job Qualifications:
Education & Experience
Minimum: High School Diploma or equivalent required.
Preferred: Associate's or Bachelor's degree.
Experience: 2+ years of related customerservice experience required.
Industry Knowledge: Previous experience in high-tech sales support or a manufacturing environment is strongly preferred.
Technical Skills
ERP Systems: Experience with SAP is highly preferred.
Software: High level of competency in Microsoft Office Suite (Excel, Outlook, Word).
Language: Must be proficient in communicating (written and verbal) using the English language.
Physical Requirements
Ability to sit for extended periods of time.
Ability to use a keyboard and computer, and view a computer monitor for extended periods.
Core Competencies
Detail-Oriented: Precision in data entry and order verification to prevent fulfillment errors.
Communication: Ability to translate complex internal updates into clear, professional customer communication.
Problem-Solving: Proactive approach to navigating logistical or compliance hurdles between departments.
$32k-40k yearly est. 2d ago
Customer Retention Specialist - State Farm Agent Team Member
Jessica Sawyer-State Farm Agent
Customer service specialist job in Thousand Oaks, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Flexible schedule
You May Be a Great Fit as a Customer Retention Specialist at Jessica Sawyer Insurance Agency.if:
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 175 E. Wilbur Rd. Ste. 102, Thousand Oaks, CA 91360
At Jessica Sawyer Insurance Agency, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.
Qualifications
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customerservice or account management preferred.
Must be able to obtain applicable state insurance licenses. - having licenses in place, preferred
$33k-46k yearly est. 18d ago
Card Services Specialist I
Oceanair Federal Credit Union 4.0
Customer service specialist job in Oxnard, CA
Full-time Description
Join Our Team as a Card ServicesSpecialist!
Do you love details, thrive on problem-solving, and enjoy making people smile? OceanAir Federal Credit Union is looking for a Card ServicesSpecialist to keep our debit and credit card programs running smoothly-and make every member interaction a great one!
What You'll Do:
Be the go-to expert for all things debit and credit cards
Support the Manager of Card Services with day-to-day operations
Resolve disputes and keep transactions accurate
Help members open and manage accounts with confidence
Keep everything compliant, organized, and stress-free
EDUCATION and/or EXPERIENCE: High school diploma or graduate equivalency diploma (GED) and a minimum of one to three years of Credit Union/Banking experience required.
Why OceanAir?
We're not just a credit union-we're a community. Our core values guide everything we do:
Make It Right - Do the right thing for our members and community
Make It Easy - Simplify financial solutions and processes
Make It Personal - Build meaningful relationships
If you're ready to join a team that values integrity, service, and a little fun along the way, we'd love to meet you!
Salary Description $21-$32 per hour
$21-32 hourly 59d ago
Customer Service Associate - Automotive Finishes
Description This
Customer service specialist job in Oxnard, CA
The CustomerService Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. The CustomerService Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The CustomerService Associate is responsible for receiving and preparing orders and safely moving and loading. This position is also expected to provide customerservice, monitor inventory, and operate color retrieval and paint mixing machine equipment, as needed. The individual selected for this role will be expected to work at Automotive Branch #9815 located at 2021 Eastman Avenue, Oxnard, CA 93030. This is a part-time position. The work schedule will align with the branch's hours of operation of Monday through Friday between 8:00 AM and 5:00 PM. Specific working hours will be determined based on business needs and are subject to change.
This position is also eligible for bonus based on performance and subject to the terms of the Company's applicable plans.
This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits. Additional benefits include a generous time away from work package, including vacation, holidays, military leave, and any leave required by federal, state, or local law.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted driver's license
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year of work experience using material handling equipment (for example forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, conveyor belts, etc.)
Have at least one (1) year of work experience in customerservice, retail, or sales
#SHWSales
Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
Load and unload products from deliveries
Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc.
Assist customers in person and over the phone
Process sales transactions in the POS accurately and consistently with policies and procedures
Communicate and cooperate with supervisors and coworkers
Keep a clean and safe working environment and optimize space utilization
Follow quality service standards and comply with procedures, rules, and regulations
Ensure that the stockroom is organized
Operate color retrieval and paint mixing machine equipment as needed
Comply with inventory control procedures and assist with physical inventory process
Complete Monthly and Quarterly Safety Training
$34k-45k yearly est. Auto-Apply 17d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Customer service specialist job in Santa Barbara, CA
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay Range: $43,000 - $49,000
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customerservice issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customerservice operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customerservice experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoymorespend
We can recommend jobs specifically for you! Click here to get started.
This recruitment is being conducted to fill a temporary assignment and not being conducted to establish an eligibility list from which regular appointments will be made, as such this recruitment may close at any time. Employees hired in this capacity are considered at will and do not accrue property interest in the assignment and are not eligible for benefits.
There is currently a temporary assignment at Ventura College's East Campus located in Santa Paula.
This pool will remain open until the temporary vacancy has been filled.
WHAT YOU'LL DO:
Under the direction of an assigned supervisor, provide services in support of students enrolling in college, retaining students pursuing educational goals, and assisting students in completing educational, career or program/department goals.
WHO WE ARE
The Ventura County Community College District (VCCCD) is a public community college district serving residents throughout Ventura County. VCCCD's three colleges - Moorpark College, Oxnard College, and Ventura College - offer programs for transfer to four-year colleges and universities; career technical training, basic skills instruction; as well as community service, economic development, and continuing education for cultural growth, life enrichment, and skills improvement.
The Ventura County Community College District recognizes that a diverse community of faculty, staff, and administrators promotes academic excellence and creates an inclusive educational and work environment for its employees, contractors, students, and the community it serves. With the understanding that a diverse community fosters multi-cultural awareness, promotes mutual understanding and respect, and provides role models for all students, VCCCD is committed to recruiting and employing a diverse and qualified group of administrators, faculty, and staff members who are dedicated to the success of all college students.
The Ventura County Community College District does not engage in any employment practice that discriminates against any employee or applicant for employment on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, political beliefs, age, gender, sex, religion, transgender, sexual orientation, marital status, veteran status, and/or physical or mental disability.
Serve as the initial point of contact and source of information for the department; screen and critically assess student needs; respond to inquiries, explain policies, and provide general information to students related to admissions, enrollment and registration, course placement, program requirements and student responsibilities; refer students requiring advanced guidance to a Counselor; schedule counseling appointments, as needed. E
Provide assistance to students with enrollment, registration, and transfer processes, including completion of appropriate paperwork (e.g., enrollment and transfer applications, and petitions); respond to questions and provide general assistance to students inputting abbreviated education plans; ensure individual education plans are input into appropriate software programs. E
Use established policies, procedures, guidelines, and rubrics to clear student prerequisites, inform students of appropriate course placement, provide information about equivalent courses across the District colleges, and calculate student GPAs for current and transfer students. E
Check for accuracy of program maps associated with Guided Pathways; input into appropriate software programs; provide students with program maps; serve as a direct point of contact for students participating in Guided Pathways success groups/completion circles. E
Receive, review, and process student forms, documents, and related records; request additional student information; identify and correct errors, as needed. E
Create and conduct workshops for a variety of topics including matriculation process, student orientation, and transfer processes for prospective, new, and continuing students. E
Serve as a resource for students on academic probation; provide workshops and other information to students regarding probation process. E
Coordinate assessments for students; provide input to others on special support services as necessary. E
Create, maintain, and retrieve student records; participate in the evaluation of student data and records for special projects and reporting. E
Participate in outreach activities to disadvantaged populations for the purpose of promoting student access to the college. E
Coordinate liaison activities between the college and various public and private agencies. E
Provide assistance to program faculty, counselors, coordinators, and administrators with the development and implementation of special projects and college-wide programs and services; develop and maintain special programs as assigned. E
Provide assistance to students related to accessing student services such as attending events and workshops, requesting accommodations, accessing materials, and locating information regarding transfer and career inquiries; direct students to a variety of information and resources as needed for educational planning and other appropriate programs (e.g., Library and Learning Resources Center, Financial Aid, etc.). E
Respond to inquiries and provide technical information regarding forms, documents, schedules, courses, guidelines, requirements, processes, laws, codes, rules, regulations, policies, and procedures. E
Create, maintain, and update academic flyers, pamphlets, worksheets, and other materials used for marketing, orientation, and other workshops for current students. E
Assist with updating department website content; maintain department social media accounts. E
Serve on a variety of campus and District committees; attend and participate in meetings, conferences, seminars, and in-service training workshops as assigned.
Work collaboratively and professionally with faculty, staff, students, and stakeholders from diverse academic, socioeconomic, cultural, disability, gender identity, and ethnic communities. E
Demonstrate cultural humility, sensitivity, and equity-mindedness in working with individuals from diverse communities; model inclusive behaviors; and achieve equity in assignment-related outcomes. E
Perform related duties as assigned.
E = Essential duties
A bachelor's degree in psychology, counseling, education, or related field AND two years of experience providing student services or serving in an instructional capacity at an educational institution.
OR
A graduate degree in psychology, counseling, education, or related field AND one year of experience providing student services or serving in an instructional capacity at an educational institution.
When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Duration of work experience is calculated based off a standard 40-hour full-time work week. Part-time work experience will be prorated based on a 40-hour full-time work week. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. When completing the supplemental questionnaire (if applicable), outline in detail your education, training (such as classes, seminars, workshops), and experience.
ACCOMMODATIONS:
Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodation should document this request in an email to HRMail@vccedu including an explanation as to the type and extent of accommodation needed to participate in the selection process.
$39k-64k yearly est. 53d ago
Customer Service- Billing
Collabera 4.5
Customer service specialist job in Westlake Village, CA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Description of Work: Duties include but not limited to:
• Develop and maintain positive relationships with carrier
• Communicate with carriers on account status and resolve disputes in a timely manner
• Audit freight invoices for rate discrepancies against contracts
• Review transportation documents for billing accuracy, GL coding and PO matching when required
• Create invoice to client based on agreed rates
• Evaluate information, reports, errors and exceptions to identify and resolve account issues
• Meet daily and weekly billing deadlines
• Provides effective and timely communication with internal and external partners
• Communicate with carriers on account status and resolve disputes in a timely manner
Qualifications
Skills/Qualifications:
• Oral and written communication skills
• Excellent working knowledge of Microsoft Word, Excel & Outlook.
• High proficiency in keyboarding and 10 key
• Strong analytical skills
• High volume billing and accounts payable
• Successfully handle multiple projects
• Ability to work independently
• Strong teamwork ethics, ensuring the overall success of the department
• Excellent organizational skills
• Ability to prioritize work to meet deadlines
• Oral and written communication skills
• Excellent working knowledge of Microsoft Word, Excel & Outlook.
• High proficiency in keyboarding and 10 key
• Must be detail oriented and capable of accurately computing and recording numbers as well as operating a computer keyboard with speed and accuracy
• Understanding of Excel including proven ability to process complex data sets using formulas, pivot tables, reporting and general financial modeling
Additional Information
To know more about this opportunity, please contact after applying on this;
Sagar Rathore
******************************
************
$34k-46k yearly est. Easy Apply 3d ago
Servicing Litigation Specialist II
Pennymac 4.7
Customer service specialist job in Moorpark, CA
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Litigation Management Specialist II is a critical, high-impact role responsible for the end-to-end management, monitoring, and strategic support of complex servicing-related litigation.
This specialist manages a portfolio of high-risk legal matters, including contested foreclosure, title disputes, and mediations, ensuring meticulous case documentation, accurate risk assessment, and timely support for both internal and external legal counsel.
This role demands advanced organizational skills, keen analytical abilities, and the capacity to act as a corporate representative in legal proceedings.
The Litigation Management Specialist II will: Case Ownership: Independently manage and track a high-volume portfolio of litigated files pertaining to real property law.
, Associates maintain a comprehensive electronic case file for each matter Risk Mitigation: Analyze and research the legal pleadings, evaluate attorney findings, and utilize servicing system data to proactively assess litigation risk and potential financial exposure for the organization Strategy & Counsel Support: Collaborate directly with in-house and outside counsel to formulate litigation strategies, draft responses to lawsuits, monitor case progress, and provide strategic research for pre-litigation customer disputes Corporate Representation: Serve as the company's designated corporate representative at critical legal proceedings, including mediations, settlement conferences, depositions, and trials, to present and defend the company's position Document Production: Efficiently retrieve and provide loan-level documentation and data from servicing systems to outside counsel and business partners to support discovery and defense Executive Reporting: Organize, research, and deliver high-level, professional presentations on escalated cases, strategy, and risk to upper management, ensuring leadership is consistently informed Financial Administration: Oversee the accurate processing and timely payment of outside counsel invoices Department Support & Development - Policy and Procedure writing, Job Aid development and business contact support Process Improvement: Assist in the development, writing, and formalization of department policies and procedures to enhance litigation support operations Mentorship & Training: Provide guidance and training to other specialists on complex litigation procedures and best practices, as needed What You'll Bring Four-year degree and/or Paralegal Certificate with a minimum of 5 years mortgage servicing experience with understanding of GSE/insurer servicing guidelines Proven knowledge of: legal processes, civil rules of procedure, and the ability to decipher complex legal pleadings and allegations, particularly in the context of mortgage servicing and real property Demonstrated proficiency with mortgage servicing platforms and proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) Expert Analytical Skills: Exceptional ability to analyze mortgage industry documents, calculate timeframes, and accurately evaluate potential costs and losses Advanced Communication: Superior professional, organizational, written, and verbal communication skills, with proven ability to present complex material to all levels of management Autonomy & Organization: Highly advanced organizational skills with a proven capacity to work independently, manage multiple priorities, and meet critical deadlines Teamwork: Ability to collaborate effectively with both internal legal teams and external partners Demonstrated research skills Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $50,000 - $75,000 Work Model OFFICE
$50k-75k yearly Auto-Apply 16d ago
Customer Service (remote work , no vaccination required)
Path Arc
Customer service specialist job in Oxnard, CA
The customerservice representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
CustomerService Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customerservice procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
CustomerService Job Requirements and Qualifications
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
MUST RESIDE IN CALIFORNIA
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
$30k-41k yearly est. Auto-Apply 60d+ ago
Specialist, Parent Services
Child Development 4.3
Customer service specialist job in Oxnard, CA
JOB DESCRIPTION
PARENT SERVICESSPECIALIST
Under the supervision of the assigned child care services supervisor (parent services), the parent servicesspecialist shall be responsible to:
Determine initial and continuing need and eligibility for subsidized child care services for state- funded programs in accordance with applicable program regulations and requirements.
Conduct in-person parent interviews to obtain required information, process applications and other related information and/or documentation, including assisting with the completion of applications as needed for state-funded programs and CalWORKs Stage 1 program.
Maintain up to 100 lower-complexity case files of parents enrolled in the subsidized child care programs. This includes maintaining record of contacts, case histories and all other pertinent data.
Review case files (paper and electronic) as needed to ensure compliance with federal, state and/or county funding terms and conditions (i.e., track and submit weekly enrollments, transfers, changes, and terminations).
Research and assist in the resolution of child care barriers by determining the need for additional services and referring individuals/parents to community and/or professional resources.
Conduct initial and ongoing child care orientations (individual and/or group) to explain program requirements and procedures to subsidized applicants and recipients.
Provide referrals and follow-up to individuals/ parents requesting child care and other information related to child development services or resources.
Be accessible to the general public at job and career centers and/or parent meetings or workshops as needed.
Connect with community organizations (e.g., Ventura County, First 5, employers, etc.) to assist applicants and recipients of subsidized child care services as needed.
Represent CDR by attending and participating in case conferencing meetings, partnership meetings, and other community events as needed.
Attend and participate in CDR staff meetings and other agency events as required.
Accurately maintain, monitor, and submit all required reports by established deadlines.
May be required to manage family child care caseload at outstation locations within Ventura County as needed.
Perform other duties as assigned.
EMPLOYMENT STANDARDS
Required Education and Experience:
High school graduate or equivalent and a minimum of 24 completed college units.
A minimum of two (2) years' recent paid work experience in a position involving community or social work which includes interviewing clients and caseload management.
Preferred Criteria: Degree in sociology, human services, or a related field. Bilingual (English/Spanish) skills. Experience determining initial and continuing need for subsidized child care, eligibility, and case management.
Knowledge and Abilities: Ability to effectively communicate in English both orally and in writing. Ability to effectively use a computer. Knowledge of Windows and applications such as Word for Windows and Excel. Knowledge of the problems, needs, and behavioral patterns of the disadvantaged. Ability to establish and maintain professional and effective working relationships with diverse and disadvantaged individuals, other staff, public partners, and other groups within the community. Ability to meaningfully assist the development of stable personal and family situations. Ability to organize a number of simultaneous assignments and work under minimum supervision. Ability to effectively speak before a group and make presentations.
Physical Abilities: Ability to see at normal distance. Ability to hear normal conversations and sounds. Ability to effectively use hands and fingers in the regular use of computer keyboard and for filling out a large volume of required forms. Ability to safely drive own or company-owned vehicles.
Other Requirements: Must submit to a pre-employment, agency-paid physical examination. Employment is conditional pending satisfactory results of physical examination.
$36k-45k yearly est. Auto-Apply 60d+ ago
Vehicle Service Specialist
Henley VIOC
Customer service specialist job in Oxnard, CA
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $21.00 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
*Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customerservice and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customerservice and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
#GN0125#
$21 hourly 23d ago
Inside Sales/Customer Service Representative
Fastsigns 4.1
Customer service specialist job in Camarillo, CA
FASTSIGNS CustomerService Representative Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.
The sign industry is ever-changing and dynamic. All you have to do is look all around, and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to extensive projects are unique and highly customized.
Responsibilities
* To be the initial contact with current and prospective customers
* To work with customers by email, telephone, in-person and at their place of business.
* Working to build long-lasting relationships by turning prospects into customers and then into long-term clients.
* Light sign manufacturing and possible onsite installation
* Knowledge of computer, computer software and sales software would be a bonus
* Manage CRM database
* Project management experience a plus
* Previous sign experience a plus
Benefits
* FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide.
* We have the most extensive training programs, both online and in-person, in the industry.
* Working for FASTSIGNS will allow you to grow your personal and business skills.
Qualifications
You will be involved in the day to day operations of the business and will contribute to the marketing plans and be intimately involved in the success of the FASTSIGNS Center.
* Must be outgoing, responsive, eager to learn
* the ability to build relationships.
* Excellent listening skills, documentation and organization
* prepare estimates, implement work orders and ensure timely delivery of finished orders.
We are not just looking for just anyone to fill this position. We are looking for someone that believes that they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. We need a self starter who can work in a small team environment. If you think you have what it takes to succeed in this dynamic industry, we encourage you to apply. Are you that person?
Compensación: $20.00 per hour
$20 hourly 2d ago
Reservations Agent
Hotel Californian
Customer service specialist job in Santa Barbara, CA
The Reservation Agent is responsible for handling the day-to-day reservation operations in a professional, efficient, friendly manner. The Reservation Agent will also ensure that all reservation lines are attended and accurately and professionally communicate hotel rates and information.
JOB RESPONSIBILITIES:
Create bespoke experience for guests.
Responsible for all reservation activity ensuring that the reservation lines are attended always.
Communicate anticipated business demands daily with departmental team members (arrivals/departures, group functions, guest requests, etc.).
Properly access all functions of the reservations system according to established procedures.
Courteously answer inquiries and accept reservations over the phone
Maximize revenue by utilizing suggestive selling and up-selling techniques.
Demonstrate advantages and create value for our guests.
Monitor and ensure that all reservations (including manual) are input into the session accurately, completely and promptly.
Assist where necessary to ensure optimum service is provided to guests, visitors and other departments.
Work closely with several departments in coordinating reservations, sales and rate strategy.
Support other team members and departments to contribute to the best overall performance of the department and hotel.
Perform other duties as assigned, requested or deemed necessary by management.
Assist in one stop reservation service (including restaurant, spa, etc.)
Assist in prearrival process for all guests (email/phone)
Assist in answering PBX call into hotel.
SKILLS AND EDUCATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
High School Diploma or equivalent
Prior luxury hospitality experience preferred
Ability to multitask between different computer systems.
Must possess computer skills
Excellent selling skills and understanding of sales processes; can bring a sale to closure quickly at a high return rate
Strong customer development and relationship management skills
Ability to influence others to up sell products and services with excellent negotiation skills
Strong communication skills (verbal, listening, writing) - possesses confident telephone skills and etiquette
Ability to accurately input and access data into hospitality software
Must be able to prioritize, organize and follow-up in a timely manner
Must be able to work cohesively with other departments, co-workers as part of a synergistic team
Ability to work a varied schedule including, days, nights, weekends, and holidays
QUALIFICATION:
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.
$29k-36k yearly est. 52d ago
Reservationist
Elephante
Customer service specialist job in Santa Monica, CA
Now Hiring: Part-Time Reservationist - Èlephante
Position: Part-Time Pay Range: $20-$22/hour Estimated Hours: 25-30 hours per week
Èlephante is a high-volume, upscale restaurant in Santa Monica known for exceptional hospitality and a dynamic guest experience. We are currently seeking a detail-oriented, guest-focused Part-Time Reservationist to join our team.
This role is ideal for someone who enjoys being the first point of contact for guests, thrives in a fast-paced environment, and understands the importance of accuracy, professionalism, and discretion.
What You'll Do
Manage restaurant reservations and guest inquiries via phone and email
Use OpenTable to create, update, and manage reservations (including notes, preferences, and special requests)
Confirm and reconfirm reservations and assist with overbook situations in coordination with the Manager on Duty
Provide accurate information about the restaurant, menus, and special events
Handle pre-payments for reservations and events when required
Maintain accurate reservation records and troubleshoot discrepancies
Support promotions and special events by communicating details clearly to guests
Communicate effectively with managers and front-of-house teams
Uphold confidentiality and follow all health, safety, and company policies
What We're Looking For
Part-time availability, including evenings, weekends, and holidays
OpenTable experience required
Previous Host experience strongly preferred
Prior Reservationist experience a plus
Printing experience a plus
Strong written and verbal communication skills
Professional, organized, and guest-focused demeanor
Ability to multitask and remain calm under pressure in a high-volume environment
What We Offer
Competitive pay: $20-$22/hour
Part-time schedule (25-30 hours per week)
Supportive, collaborative team environment
Opportunity to grow within a well-established hospitality group
Why Join Èlephante?
At Èlephante, we pride ourselves on delivering unforgettable experiences to our guests and fostering a positive, professional workplace for our team. Your role as Reservationist is essential in setting the tone for every guest interaction.
Apply today and become the voice of Èlephante in Santa Monica.
Salary Description $20 - $22/hr
$20-22 hourly 23d ago
Data and Reservation Specialist (4236)
Mercy House 3.9
Customer service specialist job in Oxnard, CA
Status: Full-Time, Non-Exempt Pay: $21.50/hour Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. Mission Statement:
"To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Benefits Offered:
100% employer-paid medical insurance at base tier
Voluntary dental and vision coverage
Paid Time Off (PTO)
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
403(b) retirement plan with up to 3% employer matching
Paid on-the-job training and orientation
Mileage reimbursement
Employee referral program
Opportunities for professional growth and advancement
Job Summary: The Data and Reservation Specialist is the first point of contact for our referring Outreach partners and PD. This position is responsible for coordinating homeless services enrollment and referrals for Mercy House programs, data collection and entry into the Homeless Management Information System (HMIS), creation of reports from the HMIS, client follow-up, and client file management. The Data and Reservation Specialist assists Mercy House staff in recording services provided, clients served, and program outcomes.
Essential Duties and Responsibilities:
Reservations
Responsible for tracking and updating the Bed Availability Roster
Screen calls from referring Outreach partners, PD, and returning clients
Ensure referrals have been vetted for felony warrant checks and sex offender status
Make bed reservations for client arrivals, including mode of transportation to the shelter
Program Data Entry and Reporting
Ensure HMIS intake forms are completed by clients and data is entered into HMIS
Ensure HMIS data quality management
Enter all Bed Nights, Case Notes, and Services into the database on a daily basis
Scan and file intake packets and other pertinent documents daily
Follow up with staff as needed to ensure required documents and updated forms meet agency standards
Meet data entry deadlines in a challenging and constantly changing environment
Perform light data reporting tasks
Miscellaneous
Attend staff meetings
Attend County CoC meetings as needed
Attend training workshops as needed
Perform ad hoc projects as assigned by Supervisor
Qualifications
Requirements:
Education and Experience
Strong computer, typing, and data processing skills
Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers
High level of tolerance and understanding for individuals presenting with urgent multiple case management and health needs
General
Ability to work effectively with a diverse population
Ability to plan, organize, and prioritize duties
Ability to clearly communicate information and instructions verbally and in writing
Ability to maintain a positive, professional, and safe environment while on duty
Ability to establish and maintain effective working relationships
Strong verbal communication and interpersonal skills
Ability to multitask in a fast-paced environment
Strong attention to detail
Fluency in Spanish is of significant value
Physical Requirements
Ability to lift up to 25 pounds
Ability to sit for prolonged periods and work on a computer
Reliable transportation and willingness to rotate/cover at other Emergency Services shelters as needed
$21.5 hourly 21d ago
Food Service Team Member - $17.81-$18.16/hr.
Six Flags Magic Mountain & Hurricane Harbor
Customer service specialist job in Santa Clarita, CA
Hungry for a great job with filling experience? If you love food (who doesn't) you'll crave being surrounded by the flavors of Six Flags as part of our foods team. Whether you are preparing, serving or selling food for our restaurants, outdoor cart, or catering outings, you'll enjoy amazing perks and have fun both inside and outside the kitchen.
Responsibilities:
Job Description: Duties will include greeting guests at restaurant, taking guest's orders, operating a register, operating soda dispenser, re-filling condiments dispenser, and assisting guests with anything they request. Applicants will also be responsible for maintaining cleanliness of their work station and surrounding area. Interested applicants must have an
Qualifications:
Physical Requirements:
Frequently standing, talking, walking, grasping, using hearing acuity, seeing near, using depth perception, stooping, doing repetitive motions, bending, speaking clearly and hearing conversatio
Occasionally climbing, balancing, kneeling, crouching, crawling, reaching, using finger movement, and seeing far
Lifting and carrying should not exceed 51 lbs. Pushing and pulling should not exceed 51 lbs. All lifting, carrying, pushing, or pulling of weight requires assistance from a co-worker or mechanical device
All lifts over 51 lbs. require assistance from a co- worker or the use of a mechanical device
Overtime of adults may be required from time to time in order to accommodate the business need.
$27k-38k yearly est. 3d ago
Hospitality Specialist
Luna Grill
Customer service specialist job in Santa Barbara, CA
Join Our Team as a Hospitality Specialist! Opportunities in California, Texas, and Arizona Are you ready to bring smiles, speed, and service with heart? At Luna Grill, we're looking for energetic Hospitality Specialists to create memorable guest experiences, keep the front of house running smoothly, and be the face of our restaurants. This is your chance to make every guest interaction count.
Location & Pay
California - LA • Orange County • San Diego • Inland Empire$16.50-$17.75/hr (Up to $22/hr with tips)
Texas - Dallas/Fort Worth$13.00-$14.50/hr (Up to $18/hr with tips)
Arizona - Mesa$15.15-$16.50/hr (Up to $20/hr with tips)
Why You'll Love Luna Grill
We're not your typical restaurant gig - we're a people-first brand with real food and real opportunities.
Competitive Pay + Team Tip Pool
Free Healthy Shift Meals
On-Demand Pay via Dayforce
Flexible Scheduling
Recognition, Rewards & Referral Bonuses
Team Member Discounts
Career growth opportunities in a fast-growing brand
A people-first culture where teamwork, respect, and hospitality come first
What You'll Do
As a Hospitality Specialist, you'll be the face of Luna Grill - delivering genuine service, warmth, and care with every guest interaction.
• Welcome every guest with enthusiasm and ensure a seamless experience from hello to goodbye• Guide guests through our menu, answer questions, and make recommendations• Take and process orders accurately using the POS system• Coordinate with the kitchen to ensure every order is perfect• Deliver food and beverages promptly and with a smile• Maintain clean, organized dining and service areas throughout your shift• Complete opening/closing tasks and side work with pride• Handle to-go and phone orders with efficiency and attention to detail• Support your teammates to keep service flowing and guests happy
What We're Looking For
We're looking for guest-focused, high-energy team players who bring hospitality to life:
• 1+ year in a guest-facing or fast-casual restaurant role required• Excellent communication and multitasking skills• A natural ability to make guests feel valued and cared for• Comfortable working in a fast-paced, team-oriented environment• Knowledge of food handling and sanitation standards• Bilingual (English/Spanish) a plus• Reliable, hands-on, and always ready to jump in where needed
Who We Are
We're Lunatics - devoted to maintaining high standards through culture, teamwork, and training.At Luna Grill, people are our #1 priority. We believe in cultivating talent, leading by example, and creating REAL experiences for both our guests and our team members.
Come grow with us - and help turn every meal into a moment worth remembering.
Luna Grill participates in E-Verify for all positions.
E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee's Form I-9 electronically against records contained in DHS and SSA databases.
Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.
$16.5-17.8 hourly 7d ago
Hotel Sales Reservation Agent
The Huntley Hotel 3.2
Customer service specialist job in Santa Monica, CA
Our Next Family Member
Reporting to the Reservations Manager, the Reservation Agent position is responsible for assisting and advising customers who may be choosing from a variety of travel options, with a driven attitude, friendly disposition, and highest level of service. The perfect candidate should enjoy facing new challenges regularly, thrive in a high pace environment, and is adaptable of a dynamic market. The Reservation Agent must be team oriented, self and team-motivated, driven, and enjoy working in the hospitality industry.
Job Responsibilities:
Answer all incoming calls promptly in a friendly efficient and courteous manner as outlined in SOP.
Display a high level of integrity and professionalism at all times in dealing with guests and employees.
Ensure consistent delivery of excellent Guest and Customerservice.
Provides assistance in monitoring hotel call volume and reservation services & needs; help address concerns and issues when transferring reservation calls to the in-house Reservations Department and the Call Center.
Adapt and implement all reservation sales strategies implemented by the Director of Commercial Strategy and Reservations Manager to assist in generating revenue and ADR growth.
Continually update Central Reservations/call center on City-Wides, upcoming events, closures, hotel info, updated services and amenities, etc., for accurate selling info.
Help manage room inventory, reservations block assignment, availability controls and enforce overbooking strategy set forward by the Director of Commercial Strategy.
Communicate and work closely with the Sales Department concerning group & corporate reservations.
Full understanding of 3rd Party Channels and the reservation billing. Familiar with managing 3rd party extranets.
Assisting Guest/Clients with processing 3rd Party Billing using the hotel's secure link platform and following all PCI compliance policies.
Qualifications:
High School graduate or G.E.D. equivalent.
Six months reservations experience in the hospitality industry
Knowledge of Outlook MS Word and Excel required.
Experience with Group Sales computer systems including Opera
Occasional evening and weekend work to meet deadlines.
Capable of using multiple systems at the same time
Self-starter results-oriented team player and demonstrates a high-level attention to detail
Flexibility and adaptability to a dynamic evolving environment
RezForce/Navis Experience is a plus
$33k-39k yearly est. 60d+ ago
Customer Service- Billing
Collabera 4.5
Customer service specialist job in Westlake Village, CA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Description of Work: Duties include but not limited to:
• Develop and maintain positive relationships with carrier
• Communicate with carriers on account status and resolve disputes in a timely manner
• Audit freight invoices for rate discrepancies against contracts
• Review transportation documents for billing accuracy, GL coding and PO matching when required
• Create invoice to client based on agreed rates
• Evaluate information, reports, errors and exceptions to identify and resolve account issues
• Meet daily and weekly billing deadlines
• Provides effective and timely communication with internal and external partners
• Communicate with carriers on account status and resolve disputes in a timely manner
Qualifications
Skills/Qualifications:
• Oral and written communication skills
• Excellent working knowledge of Microsoft Word, Excel & Outlook.
• High proficiency in keyboarding and 10 key
• Strong analytical skills
• High volume billing and accounts payable
• Successfully handle multiple projects
• Ability to work independently
• Strong teamwork ethics, ensuring the overall success of the department
• Excellent organizational skills
• Ability to prioritize work to meet deadlines
• Oral and written communication skills
• Excellent working knowledge of Microsoft Word, Excel & Outlook.
• High proficiency in keyboarding and 10 key
• Must be detail oriented and capable of accurately computing and recording numbers as well as operating a computer keyboard with speed and accuracy
• Understanding of Excel including proven ability to process complex data sets using formulas, pivot tables, reporting and general financial modeling
Additional Information
To know more about this opportunity, please contact after applying on this;
Sagar Rathore
******************************
************
How much does a customer service specialist earn in San Buenaventura, CA?
The average customer service specialist in San Buenaventura, CA earns between $29,000 and $50,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.
Average customer service specialist salary in San Buenaventura, CA