Customer service specialist jobs in San Marcos, TX - 1,449 jobs

Title: Environmental Service Representative (Waste) Starting Pay: Up to $28/hr + OT @ 1.5 Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT WFH: hybrid options after fully trained Contract to Hire - 6 month contract and then direct hire Qualifications: Environmental background with hazardous and non-hazardous waste Experience with Shipping and Receiving / DOT regulations Computer skills Good customer service and comfortable on the phone Knowledge of RCRA and DOT Manager notes This person will be working in an office fielding calls and emails from both customers and internal employees MUST have a waste background - degree is preferred but not a must They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling Will need to be very organized and details Computer skills are a must Good with being on the phone A LOT This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team. This person will be responsible for job creation, data entry, scheduling, and supporting our customers. They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. Responsibilities: Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. Prepare documentation for transportation of chemicals to appropriate disposal facilities. Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. Maintain and grow existing customer base by providing quality control and following up with requests. Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. Basic Requirements: Proven organizational and time management skills Strong communication skills, both written and verbal Attention to detail with the ability to keep the big picture in mind Excellent soft skills; ability to work well with clients and co-workers Computer skills: MS Word, excel and ability to learn internal computer software Knowledge of RCRA and DOT Valid US Driver's License Must be eligible to work in the United States without sponsorship Must have a reliable form of transportation

Process policies applications, changes to policies, reinstatement of policies, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to confirm to insured party's specifications, canceling insurance policies as requested by customers, and verifying the accuracy of insurance company records. Make outbound calls to confirm policy-level / coverage-level changes to the customer Provide responses to insurance policy-related questions from the customer Issue or renew or cancel the policies based on the information provided by the customer Set up a reminder and follow up with customer on timely manner Customer service skills with good written, verbal communication skills and comprehension Ability to handle Inbound/Outbound calls as part of daily production. To have good data entry skills Ability to review and make decisions that are in line with business provided standard operating procedures. Qualifications: High School diploma Active Property & Casualty Producers Lines license for Ohio & Texas is a MUST. Any other state license is added advantage. Analytical and problem-solving skills Good with Analytical skills Should have decent understanding on how to perform Risk assessment & Investigative skills Requires organizational and time management skills to balance workload and meet deadlines. TCS Employee Benefits Summary: • Discretionary Annual Incentive. • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. • Family Support: Maternal & Parental Leaves. • Insurance Options: Auto & Home Insurance, Identity Theft Protection. • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. • Time Off: Vacation, Time Off, Sick Leave & Holidays. • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $43,000 - $50,000 per year

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

At Catch Vibe Voice, we are a forward-thinking company driven by clarity, structure, and purpose. We specialize in delivering well-organized, high-impact projects by aligning people, processes, and communication. Our culture values precision, collaboration, and growth, creating an environment where professionals can contribute meaningfully while developing their careers. Job Description We are seeking a Customer Acquisition Expert to support and drive our client growth initiatives. This role focuses on identifying opportunities, engaging potential customers, and contributing to strategies that strengthen brand reach and conversion. The ideal candidate is detail-oriented, proactive, and comfortable working in a performance-driven environment. Responsibilities Identify and develop customer acquisition opportunities aligned with company goals Engage with potential clients through structured outreach and communication strategies Analyze customer data and market trends to improve acquisition performance Collaborate with internal teams to refine acquisition processes and messaging Track, document, and report acquisition results and insights Maintain accurate records and follow best practices for customer engagement Qualifications Strong communication and interpersonal skills Analytical mindset with attention to detail Ability to manage multiple tasks and meet deadlines Problem-solving skills and adaptability in fast-paced environments Professional attitude with a results-oriented approach Comfortable working both independently and within a team Additional Information Competitive salary ($54,000 - $58,000 per year) Growth opportunities within a growing organization Skill development and ongoing professional training Supportive and collaborative work environment Clear performance metrics and advancement pathways

Job DescriptionBenefits: Commission based on performance Paid time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Trey Solis - State Farm Agent if: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: San Antonio, TX 78213 At Trey Solis - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist who is Spanish Speaking to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.

Are you ready to get to work and make an impact? If you have strong leadership skills and can work in a team environment, you might just be who we're looking for. We're looking for individuals who would be willing to be trained to work in our virtual offices. Some customer service is preferred but not necessary. Computer, high speed internet and phone with 3 way calling and knowledge of use are necessary. Excellent written and verbal communications skills and better than basic computer knowledge are a must. Job responsibilities include, appointment-scheduling, assisting with customer accounts, answering customer questions about company products and services. Must have friendly, professional phone demeanor, the ability to multitask and work unsupervised. Work is done through our virtual offices making this is a telecommute position. 85% of the work is done online with the other 15% done by phone. Complete comprehensive training provided. You will have access to our team of seasoned professionals and your own personal mentor. We have the latest in Virtual Office technology so that you may telecommute from your remote location. We offer part time and full time schedules, with the option of making your own hours. Attractive compensation comprised of residual income, commissions, bonuses and changing incentives. Advancement opportunities for those who qualify.

Overall purpose of the role The TRICARE Customer Service Executive (CSE) would be the first point of contact for the client, providing a full range of operational support to those seeking access to the TRICARE Overseas Program (TOP). Responding to inbound calls or contact from our beneficiaries based around the world, either current or former members of the US military and their families, who want to access medical services. Start Date: Monday, March 2nd Location: 654 Richland Hills Drive, San Antonio, TX 78245 Salary: base pay will be $20 per hour to be paid on a bi-weekly schedule. Note: Candidates must be available to work shifts scheduled between 8:00 AM and 8:00 PM. Schedule: Training will be for the first 6 weeks (5 days a week/ 9 hours per day w/ 1 hr unpaid lunch) and will consists of 4 weeks classroom training + 2 weeks on-the-job training. After you graduate from training, Agents could be scheduled for Sun-Thurs, Sat - Wed, or the entire weekend, between the hours of 8A-8P (5 days a week/9 hours per day w/ 1 hr unpaid lunch). Agents are scheduled based on business needs. Weekends are rotating based on our work optimization report and all employees are required to work 3 holidays per year. This position is fully office based. Key Responsibilities Answering telephone calls and inquiries from US military personnel and their families to facilitate healthcare access. Redirecting calls to appropriate teams to resolve callers' needs. Using Salesforce CRM to manage and record cases, allocate tasks, send authorization letters, and follow up on actions. Escalating cases as needed and providing timely updates to stakeholders. Demonstrating professionalism, positivity, and empathy when assisting callers. Helping customers with healthcare inquiries, enrollment, and claims requests. Ensuring medical service requests comply with TRICARE policy. Coordinating treatment authorizations by liaising with global third-party providers (e.g., hospitals and clinics). Booking and modifying medical appointments for clients. Following up with customers when necessary. Logging customer feedback for quality improvement and handling service recovery. Researching relevant information for customers using available resources. Strictly adhering to HIPAA policies. Consistently embodying company values and promoting International SOS policies and procedures. Completing annual mandatory training as directed. Submitting weekly timesheets through the government timekeeping system. Performing other reasonable duties as assigned by the manager. Meeting and maintaining performance standards. Required Qualifications Required Work Experience • Worked in a call center environment. - Call handling, transfers, inbound and outbound • Understand call and email etiquette. • Worked in a health insurance, medical or any related business. • Exposed to administrative work like claims processing, enrollments, billing etc. • Experience with SAP or Salesforce is a plus • Or equivalent military experience Required Qualifications • Must be able to work a shift-based position with fixed schedules • This position does require someone who can obtain and maintain the appropriate level of tiered investigation access for a position of Trust after being offered a position. International SOS will facilitate. • Proficient at typing • Proficient at basic computer applications (MS Suite, Web browsing) • Preferably educated to High School level or equivalent • College Graduate Preferred Required Languages • English language skills (oral and written) • Ability to speak, read and write in Spanish preferred. • Bilingual in any other language is preferred International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Customer Relations Specialist About Urbanex Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to providing superior service and building a culture of growth, development, and teamwork. From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14 locations across the country. We're not just about eliminating pests; we're about building relationships and exceeding customer expectations. Our technicians are friendly, courteous, and always go the extra mile, as evidenced by our customer testimonials. At Urbanex, people are our most valuable asset. We invest in training, offer career development opportunities, and foster a supportive, inclusive work environment where everyone can thrive. If you're looking to join a company that values its employees and is committed to making a difference for our customers, Urbanex might be the perfect fit for you! Our Core Values • Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation. • Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person. • Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth. • Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them. • Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential, About the Role As a Customer Relations Specialist, you'll be the first point of contact for our customers at our branch, playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a customer advocate, addressing concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking, and maintain a high level of professionalism in all interactions. Excellent communication skills, both written and verbal, are essential. This is an in-office position. Responsibilities • Answer incoming calls with enthusiasm and professionalism. • Schedule and reschedule service appointments, ensuring efficient routing and technician availability. • Process customer payments accurately and securely, maintaining detailed records in our CRM system. • Respond promptly and professionally to customer inquiries via phone, email, and SMS. • Proactively follow up with customers to ensure their satisfaction and address any concerns. • Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and any available promotions. • Collaborate with branch managers and technicians to coordinate service routes and resolve customer issues efficiently. • Handle customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. • Provide feedback to branch managers on customer trends and issues to help improve service delivery and identify areas for growth. • Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a willingness to support the team. • Maintain accurate and up-to-date customer records in our CRM system. Qualifications • Strong customer service skills with a passion for helping others and resolving issues effectively. • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating strong time management and prioritization skills. • Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in a fast-paced environment. • Self-starter with the ability to work autonomously and take initiative. • Adaptability and a willingness to learn new systems and processes. • A positive attitude, strong work ethic, and a desire to contribute to a growing company. • Proficiency in basic computer skills, including data entry and Microsoft Office Suite. • Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll train you!). • Must be reliable, honest, and able to maintain a high degree of professionalism at all times. • Must pass a background check and credit check due to the handling of customer payments. What We Offer • Competitive pay ranging from $16 to $22 per hour, based on experience. •Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off! • Opportunity to work in a fast-growing company with a strong focus on employee development. • A supportive, team-oriented work environment where your contributions are valued. • The chance to make a real difference in the lives of our customers by helping them create a pest-free environment. Why Urbanex? Working at Urbanex means being part of a team that's passionate about protecting our customers' homes and businesses from pests. It means having the opportunity to grow your skills and advance your career in a supportive and dynamic environment. It means making a difference in your community, one satisfied customer at a time. #IST1 Candidates must be willing to complete a background check for this position

Opportunity: As a Client Experience Specialist at Smarter Technologies, you will support the deployment of AI-driven and human-in-the-loop (HITL) solutions that transform customer Revenue Cycle Management (RCM) operations. You will work closely with senior delivery leaders and cross-functional teams to ensure smaller customer accounts launch successfully, stabilize quickly, and begin realizing measurable operational and financial outcomes. In this role, you help bring clarity to workflows, organize delivery activities, translate customer needs, and support issue resolution. You build customer confidence by ensuring they understand what is being deployed, how it works, and what outcomes to expect. This role is ideal for someone early in their delivery career who thrives in fast-paced environments and wants to grow into full implementation ownership. Key Responsibilities: Program Coordination and Delivery Support Coordinate day-to-day implementation activities for smaller customer accounts. Support delivery planning, milestone tracking, status reporting, and governance materials. Maintain structured, clear communication across internal teams and customer stakeholders. Document workflows, decisions, and updates needed for smooth execution. Customer Alignment & Workflow Understanding Help customers understand AI/HITL workflows, handoffs, and operational impacts. Translate customer questions and workflow nuances into clear inputs for technical teams. Maintain alignment between customer SMEs and internal engineering, data, and operations teams. Workflow Translation & Implementation Readiness Assist in mapping and validating customer workflows into AI/HITL processes. Support customer readiness, including data mapping, workflow walkthroughs, testing, and documentation. Ensure customer teams are prepared for go-live and early adoption. Execution, Monitoring & Issue Tracking Track delivery progress, risks, and dependencies; surface issues early to delivery leads. Support issue triage, ensuring the right owners are engaged and resolutions are documented. Contribute to ensuring deployments stabilize and perform reliably. Value Tracking and Continuous Improvement Monitor early performance signals such as throughput, exceptions, accuracy trends, and customer feedback. Identify improvement opportunities and collaborate with Delivery Executives or Customer Success. Capture lessons learned to enhance delivery playbooks, tools, and repeatable processes. Minimum Qualifications: 2-4 years of experience in program coordination, implementation, consulting, or operations. Experience supporting technology deployments or workflow/process changes. Strong ability to document workflows, communicate clearly, and manage multiple tasks. Comfortable working with technical and non-technical teams. Organized, detail-oriented, proactive problem-solver. Interest in AI, automation, healthcare workflows, or RCM (expertise not required). Preferred Qualifications: Exposure to healthcare RCM operations or healthcare technology. Experience with workflow documentation, requirements gathering, or product configuration. Familiarity with HITL systems, AI automation concepts, or process optimization. Experience coordinating cross-functional teams. Thoughtful AI Benefits Market-leading base salary Medical, dental, and vision insurance for you and your dependents Flexible Time Off California Salary Range $120,000-$158,000 USD

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Regularly receive direction from supervisor and escalate questions and issues to more senior employees * Interact with team on basic information, plus internal or external customers Required Qualifications: * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues * Ability to execute in a fast paced, high demand, metric driven call center environment * Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy * Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers * Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information * Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: * Must be able to attend full duration of required training period * This position is not eligible for Visa sponsorship * Ability to work additional hours as needed * Schedule may be eligible for a shift differential under the terms of the shift differential policy * Must work on-site at the location posted * Must complete and pass required language assessment Training and Work Schedule: * You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. * Training class starts on 3/9/26 or 3/16/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. * We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Posting Location: * 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 1 Feb 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 3/9/26 or 3/16/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Posting Location: 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 1 Feb 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Great organizations are made of great people, and we're looking to fill a Client Success Specialist role on our growing team. This is a full-time position. The primary responsibility is providing excellent support to our new and existing clients, via ticket resolution, training, and onboarding new clients onto our healthcare SaaS application. The ideal candidate would have job experience in a similar client success support role. Candidates must enjoy and work well with technology and possess great written and verbal communication skills. Other responsibilities include tracking support issues, helping set up and implement new client locations, creating training materials and release notes, and helping to prioritize development of new features based on client feedback. This person will also work very closely with the client success and development teams and likely be trained to use development tools for issue investigation and data manipulation as a part of their duties.Responsibilities Learn and understand the Infusion Center healthcare model Onboard new clients onto and support existing clients on our healthcare SaaS application Troubleshoot and document software operational and technical issues Respond to client support issues, report bugs/issues and feature requests Provide excellent client service with friendly, professional responses Create client training materials, draft release notes, and help prioritize development of new features Go beyond your comfort zone when needed Be an awesome addition to our growing team Qualifications Bachelor's degree, required 2+ years of experience in Client Relations, Account Management, Customer Success, or Technical Support, required Proven track record of achieving and exceeding measurable goals Must be detail-oriented, able to multi-task and be extremely organized and efficient Must possess excellent written and oral communication skills, including ability to communicate with all levels of org chart Ability to say: “I don't know, but I can get that answer for you” and then find the answer for the client Excellent computer skills: Adobe Acrobat, Google Suite and all Microsoft Office Applications Experience in information technology and technical support a plus, but not required Able to work independently (but understand we won't leave you on an island) Some travel required (10%) $70,000 - $75,000 a year About WeInfuseCome join our growing company. We are an established healthcare SaaS company with offices in Dallas and Austin. Founded in 2016, WeInfuse is an infusion center software and consulting organization. Our founders and their team have developed the first and only end-to-end software solution for infusion centers that has gained significant traction in the market. In addition to providing the industry's leading SaaS solution, WeInfuse provides infusion center start-up, optimization and pharmaceutical manufacturer consulting services. For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment. Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of WeInfuse team members are considered the property of WeInfuse and are not subject to payment of agency fees .

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00104 North Star TX-San Antonio,TX 78216Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

MirrorWeb is an intelligent communications supervision platform built for regulated financial services firms that need to scale supervision safely, defensibly and without operational collapse. Compliance teams today are dealing with a permanent shift: channel explosion (mobile, social, collaboration tools), volume that outpaces humans and regulators who didn't lower the bar. The result is simple: teams are drowning in data but starving for signal. Most firms get stuck between three flawed options: Legacy archiving & supervision platforms (manual, queue-based, connector-centric, brittle, slow to adapt) Point AI compliance tools (narrow, opaque, hard to defend in audits) DIY + services-heavy approaches (stitched-together systems and spreadsheets that don't scale) MirrorWeb was built for this moment: AI-native supervision designed for regulated reality where AI helps prioritize risk and focus human attention, while preserving accountability regulators accept. Our mission: help regulated firms communicate freely and confidently, knowing supervision stays scalable, defensible, and auditable as the world changes. Why This Role Matters At MirrorWeb, roles aren't about shipping tasks. They're about building a platform that compliance leaders can stand behind in audits and regulatory scrutiny, while helping them modernize without increasing risk. In this role, you will own the critical first 90 days of the customer lifecycle. When customers are onboarded smoothly, they expand and stay. When onboarding stumbles, they become ongoing support burdens or churn. You'll directly impact customer retention, product adoption, and our ability to scale new customer acquisition - helping MirrorWeb scale the supervision platform that turns compliance into a competitive advantage, not an operational bottleneck. What success looks like in 6-12 months: Build customer confidence and trust during the critical first 90 days, delivering training and setup that enables clients to scale supervision without operational chaos Establish yourself as the go-to resource for complex multi-channel implementations (email, mobile, collaboration tools), proactively identifying and resolving technical blockers before they impact timelines As a Client Onboarding Specialist at MirrorWeb, you will be responsible for organizing and implementing new clients onto our platform. You'll play a pivotal role in the customer's journey during the first 90 days after contract signature, working with autonomy to manage multiple concurrent implementations while maintaining quality and meeting deadlines. You'll spend most of your time coordinating compliance requirements, delivering training sessions, and ensuring successful handoffs to Account Management and Customer Success Team. Key Responsibilities Own your assigned client onboardings end-to-end: define the problem, propose options, drive decisions, execute to measurable outcomes. Build work that holds up in a trust-first environment: reliability, defensibility, and auditability matter here. Partner with Engineering, Customer Success, and Account Management to deliver outcomes that scale without chaos. Operate with a "signal over noise" mindset-prioritize what moves the business and customers forward. Raise the bar: improve the quality of customer outcomes. Communicate clearly and close loops-especially across a distributed team (Austin ↔ Manchester). Contribute to a culture of ownership: when something breaks, we fix it. Role-specific responsibilities: Support clients through the onboarding process, from contract signature through to a go-live status and handoff to Customer Success & Account Management. Understand the differences between our platform requirements and capabilities and align this with the specific compliance requirements for the client. Communicate and document the necessary onboarding requirements of each client and provide an onboarding plan on this basis. Maintain up-to-date records of client onboarding progress via our internal CRM. Deliver training sessions for clients appropriate to their needs; understand how different channels (such as email, social media and SMS archiving) are managed during the onboarding process and communicate clearly with the customer. Walk clients through use-case queries and communicate efficiently during problem-solving scenarios. Proactively assess and validate client needs on an ongoing basis, evolving our knowledge of our clients and communicating this internally to your peers and superiors. Contribute to process improvements and documentation to continuously enhance the onboarding experience. What You'll Need 2+ years of experience in SaaS customer onboarding, implementation or technical account management. Proven ability to manage multiple concurrent projects while maintaining quality and meeting deadlines. Strong judgment in high-stakes environments where trust matters (regulated, risk-sensitive, security-oriented, or mission-critical contexts are a plus). Excellent written and verbal communication skills with the ability to translate technical requirements into clear, actionable plans for both technical and non-technical audiences. Experience creating and executing implementation plans, including requirements gathering and stakeholder coordination. Demonstrated organizational skills with self-discipline and motivation on performance-related targets. Desire to learn and grow in your role. Bias to action and follow-through: you don't let important work stall. Nice to have: Proficiency with CRM platforms (Salesforce, HubSpot or similar) for tracking client progress. Experience in regulated financial services (SEC/FINRA), compliance, risk, governance, or adjacent domains. Experience managing complex, multi-stakeholder implementations for enterprise organizations How We Work (What Candidates Should Expect) Regulated reality, not hype: our buyers can't afford AI mistakes. We build AI that's explainable and defensible. Human accountability wins: AI doesn't replace supervision-it makes supervision scalable and auditable. Signal over noise: we focus human effort on what matters, internally and for customers. Fast pace, high standards: we move quickly because the market demands it, and we hold the bar because trust demands it. Ownership culture: we value people who take responsibility, drive clarity, and close loops. One team across Austin + Manchester: we collaborate well across time zones and operate like adults.

Card Services Specialist Job Type: Full-Time- Remote Exemption Type: Non-Exempt Wage Amount: $28.57 hourly minimum Primary Functions The primary purpose of this position is to provide exceptional service to internal and external members and to oversee the accurate and efficient maintenance and processing of Card Services functions. Responsibilities include confidently handling complex card disputes and account inquiries, managing escalated dispute inquiries, and maintaining the card processor relationship. A strong working knowledge of all Credit Union Products and Services is essential. 1. Employee Support Assist with day-to-day support, training, and coaching of Card Services Administrators (I & II). Provide input to Card Services leadership on employee performance. 2. Card Services Perform all duties and responsibilities of a Card Services Administrator II. Administer Visa debit card programs by performing daily fraud monitoring and making recommendations to minimize fraud. Support and nurture relationships with A+FCU retail and call center leadership teams, assisting with escalated dispute-related member concerns and ensuring high-quality service delivery. Oversee and manage the relationship with the Visa risk advisor. Review daily Visa exception file and work with management and vendors to ensure resolution. Investigate and resolve complex member-facing card service issues with professionalism and efficiency. Review and analyze cardholder dispute escalations and approve resolutions. Analyze dispute and fraud-related service operations to identify inefficiencies and implement process improvements. Collaborate with internal teams and external vendors to implement software updates and optimize dispute/fraud-related technologies. Ensure compliance with Visa regulations, federal and state financial regulations, and internal credit union policies. Develop and refine policies, procedures, and training materials for the Card Services team. Support the Digital Services team regarding card-related member communications. 3. Quality Control Develop, implement, and maintain quality control programs aligned with regulatory compliance. Administer the Card Services quality control program and report results monthly to leadership. Conduct dispute audits and report findings to Card Services leadership. Review and manage member feedback to identify enhancements and recommend improvements. 4. Miscellaneous Accurately prepare monthly reports, as assigned. Maintain member confidentiality. Schedule and conduct monthly individual dialogs with manager. Manage or assist with departmental projects, as assigned. Meet or exceed established departmental goals. Perform other duties as required or assigned. Education and Experience High school diploma or G.E.D. equivalent required. Two years of card services-related experience required (card issuance program experience highly preferred). One year of experience with Visa s dispute and fraud systems (e.g., Visa DAS, VROL, Cardinal Commerce, RSM) preferred. One year of call center experience required (including handling escalations and supporting frontline staff). Visa Certifications Required Intermediate Dispute Resolution Certification (Must be obtained within one year of employment if not already held) Advanced Dispute Resolution Certification (Must be obtained within two years of employment if not already held) Knowledge, Skills & Abilities Experience in Visa debit card operations, including transaction processing, fraud detection, chargebacks, and regulatory compliance. Knowledge of Reg E and Reg Z and their applications. Proven ability to resolve member-facing issues in a financial services setting. Proficient with Microsoft Office and general computer systems. Strong analytical, research, and troubleshooting skills. Excellent verbal and written communication skills. Ability to collaborate with internal teams and external vendors. Dependable with multitasking and time management skills. Strong decision-making and project management abilities. Advanced knowledge of A+FCU policies and procedures. Advanced math/accounting skills, light typing, and 10-key input by sight. Desirable Traits Professional appearance. Courteous and professional approach with the public. Strong decision-making capabilities. Versatile in all aspects of the Credit Union. Physical Functions Ability to work at least 40 hours per week. Frequent reaching, bending, stooping, carrying, and data entry. Heavy communication via telephone, email, and in-person. Strong problem-solving skills for field-related issues. Decision-Making Authority Independent Decisions: Determining provisional credit for disputes, proper correspondence, and final credit within employee limits. Supervisory Approval Required: Final dispute credit outside of employee limits and situations outside A+FCU policies and procedures.

Hai Hospitality (Uchi, Uchiko, and Uchiba) is accepting applications for a Reservationist. We are an innovative and growing restaurant group, looking for individuals who are creative, ambitious, and passionate about food and people. This position reports to and works cohesively with the Reservations Manager to provide incredible dining experiences for our guests, and to guide and direct the FOH service team. We offer a starting wage of $16.00 per hour + benefits. This position offers a hybrid work environment for Austin, TX based candidates. This position requires a hybrid work environment in Austin, TX. Technical Skills and Knowledge Time management, multitasking, and attention to detail. Technical and logistical mastery of Open Table / Seven Rooms software. Knowledge of the reservation policies & capabilities for each location and how to determine availability. Knowledge of each restaurant's general information and the differences between them. Understanding of protocols for filtering any non-reservation related phone calls. Proficiency in Microsoft Office products like Teams, Outlook, and Word General knowledge of the food and beverage menus, as well as current specials and offerings. Ability to operate phone, email, and messaging systems. Communication With management - Communicate clearly, respectfully, and through appropriate channels. Remember to follow through with proper responses. With hosts - Communicate promptly and consistently regarding reservation updates, changes, or guest requests. With team - Communicate throughout the shift when dividing tasks or stepping away from your desk to avoid redundancy or missed tasks. With guests - Be up front and honest when setting the guests' expectations. Present information thoroughly to avoid any miscommunication. Show patience and willingness to adjust verbiage when necessary. Start and end each interaction on a positive note. Within reservations - Notate relevant information clearly, concisely, and professionally. Utilize necessary formatting to maintain organization. Communicate succinctly, constructively, and positively. Hospitality Smile! Seek opportunities to “wow” people. Take it to the next level. Know when to engage guests in conversation, how to gracefully excuse yourself when necessary, and demonstrate genuine care and enthusiasm for the guests and their experience. Show empathy and understanding. Use strategy and verbiage to provide all available options and encourage guests to join us when reservations are no longer available. Teamwork Help out teammates as you see that they need assistance. Complete sidework and opening duties in a timely fashion and assist others. Ask your teammates what they need. Take initiative to execute miscellaneous tasks, whether they are assigned or not. Why You'll Love Working With Us Medical / Dental / Vision / Accident insurance options available Employee Assistance Program with mental health services available Employer Matched 401k Savings plan Opportunity to grow -- we promote from within almost exclusively Dining discounts Basic Qualifications Must be able to communicate effectively with colleagues, clients, and supervisors, including via email, phone, and in-person interactions. Ability to read, understand, and respond to written or digital documents, including emails, reports, and policies. Detect and address workplace safety issues and adhere to safety guidelines and standards. Ability to sit at a desk and use a computer or other office equipment for extended periods. Perform repetitive hand and wrist movements for typing, writing, or data entry. Lift and carry office supplies, files, or equipment weighing up to 25 lbs. Adapt to a fast-paced work environment, including managing deadlines and shifting priorities. Work collaboratively in close proximity to coworkers in shared office spaces. Tolerate exposure to standard office elements, such as artificial lighting, noise from office equipment, or climate-controlled environments. Understand and follow directives, policies, and workflows provided by supervisors or management. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions. The Hai Experience Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It's about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people. Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below: If you have the right to work, don't let anyone take it away : E-verify.gov E-Verify Participation Poster Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hai Hospitality (Uchi, Uchiko, and Uchiba) is accepting applications for a Reservationist. We are an innovative and growing restaurant group, looking for individuals who are creative, ambitious, and passionate about food and people. This position reports to and works cohesively with the Reservations Manager to provide incredible dining experiences for our guests, and to guide and direct the FOH service team. We offer a starting wage of $16.00 per hour + benefits. This position offers a hybrid work environment for Austin, TX based candidates. This position requires a hybrid work environment in Austin, TX. Technical Skills and Knowledge Time management, multitasking, and attention to detail. Technical and logistical mastery of Open Table / Seven Rooms software. Knowledge of the reservation policies & capabilities for each location and how to determine availability. Knowledge of each restaurant's general information and the differences between them. Understanding of protocols for filtering any non-reservation related phone calls. Proficiency in Microsoft Office products like Teams, Outlook, and Word General knowledge of the food and beverage menus, as well as current specials and offerings. Ability to operate phone, email, and messaging systems. Communication With management - Communicate clearly, respectfully, and through appropriate channels. Remember to follow through with proper responses. With hosts - Communicate promptly and consistently regarding reservation updates, changes, or guest requests. With team - Communicate throughout the shift when dividing tasks or stepping away from your desk to avoid redundancy or missed tasks. With guests - Be up front and honest when setting the guests' expectations. Present information thoroughly to avoid any miscommunication. Show patience and willingness to adjust verbiage when necessary. Start and end each interaction on a positive note. Within reservations - Notate relevant information clearly, concisely, and professionally. Utilize necessary formatting to maintain organization. Communicate succinctly, constructively, and positively. Hospitality Smile! Seek opportunities to “wow” people. Take it to the next level. Know when to engage guests in conversation, how to gracefully excuse yourself when necessary, and demonstrate genuine care and enthusiasm for the guests and their experience. Show empathy and understanding. Use strategy and verbiage to provide all available options and encourage guests to join us when reservations are no longer available. Teamwork Help out teammates as you see that they need assistance. Complete sidework and opening duties in a timely fashion and assist others. Ask your teammates what they need. Take initiative to execute miscellaneous tasks, whether they are assigned or not. Why You'll Love Working With Us Medical / Dental / Vision / Accident insurance options available Employee Assistance Program with mental health services available Employer Matched 401k Savings plan Opportunity to grow -- we promote from within almost exclusively Dining discounts Basic Qualifications Must be able to communicate effectively with colleagues, clients, and supervisors, including via email, phone, and in-person interactions. Ability to read, understand, and respond to written or digital documents, including emails, reports, and policies. Detect and address workplace safety issues and adhere to safety guidelines and standards. Ability to sit at a desk and use a computer or other office equipment for extended periods. Perform repetitive hand and wrist movements for typing, writing, or data entry. Lift and carry office supplies, files, or equipment weighing up to 25 lbs. Adapt to a fast-paced work environment, including managing deadlines and shifting priorities. Work collaboratively in close proximity to coworkers in shared office spaces. Tolerate exposure to standard office elements, such as artificial lighting, noise from office equipment, or climate-controlled environments. Understand and follow directives, policies, and workflows provided by supervisors or management. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions. The Hai Experience Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It's about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people. Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below: If you have the right to work, don't let anyone take it away : E-verify.gov E-Verify Participation Poster Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join a team of dedicated and caring professionals passionate about providing exceptional customer service to ensure guests' well-being at our state-of-the-art luxury spa. You will play a vital role with our reservations team as the first point of contact for guests calling to make day spa reservations and for customers calling to purchase gift certificates for lucky friends and family members. You will also interact with in-house guests who wish to make spa appointments while staying at our beautiful resort, tucked away in the Texas Hill Country on the shores of Lake Austin. Be a part of this award-winning spa and wellness retreat that is rated among the top resorts in the world and the only destination spa in the Condé Nast Traveler Gold List Platinum Circle. Primary Responsibilities: * Promote the Lake Austin Spa Resort brand throughout every guest interaction. * Generate spa revenue by providing excellent customer service while taking spa guest reservations promptly. * Quote rates correctly, ensure availability, and accurately reserve appointments utilizing Spa Soft software. * Process gift certificate orders * Provide accurate, appropriate, and timely responses to all guest requests. * Take reasonable steps during and after the call to ensure guest satisfaction. * Regularly attend and participate in training and staff meetings. * Uses listening skills to determine guest's needs and revenue potential. * Determines the need to request special considerations regarding room rates and package inclusions. Follow up on these requests with the Reservations Manager after relaying the status of such requests to the guest/travel agent. Requests exceptional amenities, arranges transfers, and makes any necessary arrangements for guests with outside vendors to provide the caller with high customer service. * Processes outbound correspondence, including preparing MS Word documents and letters to be mailed, emailed, or faxed. Attends to messages and promptly distributes work according to departmental policy and procedure. Fulfills brochure requests and overnight gift certificates. Processes Monarch Club enrollment confirmation letters Additional Responsibilities: * Promote the sales of other spa services in a positive and motivational manner. * Process online spa appointment requests for upcoming in-house guests * Confirm future appointments by phone * Work without constant and direct supervision and remain at assigned posts for extended periods. * Attends and participates in briefings and specialized training programs to acquire up-to-date information and increase product knowledge. This includes, but is not limited to, policies, procedures, promotions, and special programs, rates, or packages. * Assist the Sales & Marketing Department in collecting data for future marketing efforts. This includes, but is not limited to, policies, procedures, promotions, and special programs, rates, or packages. Special projects Qualifications/Skills/Abilities: * High School Diploma or GED * 1+ years of consistent, steady work experience with the public, specifically in customer service * Flexibility with schedule, including weekends and holidays * Exceptional verbal communication and listening skills * Pleasant and personable. Must maintain a good working relationship with co-workers, the LASR leadership team, and property personnel. * Excellent customer focus with the ability to quickly establish credibility and make a connection with guests * Ability to project a positive attitude over the phone * Ability to multi-task (speak with guests on the phone while accessing the computer and entering critical information * Proficient with Microsoft products * Opera/SpaSoft knowledge and experience preferred * Ability to work individually and within a team * Detail-oriented with the ability to multi-task * Ability to be efficient and productive in a fast-paced environment * Pleasant personality; self-starter; enthusiastic team player; self-motivated. Strong background in sales and customer service. * Ability to work independently, exercise initiative, and make decisions with confidence. * Command of the English language, both in written and spoken form. Assets: * Previous reservations or call center experience is helpful * Pleasant personality, enthusiastic, motivated self-starter, and team player * Working knowledge of computers or a demonstrated technical aptitude and ability to learn new systems quickly Role Expectations: All Sales Coordinator positions are on-site due to the nature of the business. Schedules range from Mon-Sat with weekend and holiday availability 40 hours a week. Shifts alternate on a monthly rotating schedule provided a month in advance. The Commission will depend on how well you acclimate to the role and adapt to the learning curve. The guest arrivals pay out each pay period (Bi-weekly) 0.35% Returning guests. 0.05% New guests Operating Hours: Monday - Friday 8 am - 830pm; Saturday & Sunday 9 am - 6 pm ABOUT LAKE AUSTIN SPA RESORT Nestled along the shores of scenic Lake Austin in the beautiful Texas Hill Country, Lake Austin Spa Resort offers guests the sanctuary of an award-winning spa and the warmth of a best friend's lake house. Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest rooms across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa. What makes Lake Austin Spa Resort an incredible, rewarding place to work is the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests. What We Believe * Shared accountability * Humility and kindness * Creative problem-solving * Collaboration & community * Do well and do good Benefits * Wellness Classes * Growth Opportunities * Employee Discounts * Employee Recognition * Complimentary Classes * Health, Dental, Vision & 401k Lake Austin Spa Resort offers competitive compensation and benefits, including employee work incentives! We are located on S. Quinlan Rd, approximately 10 minutes into the Steiner Ranch neighborhood. Please submit your resume with detailed work experience for consideration. Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.

Full-time Description Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone. Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Serves visitors by greeting, welcoming, and directing them appropriately Notifies company personnel of visitor arrival Directs visitors by maintaining employee and department directories Keeps a safe and clean reception area by complying with procedures, rules, and regulations Contributes to team effort by accomplishing related results as needed Answering phone calls in a swift, professional manner Transferring customers to the appropriate personnel Scheduling customers for service reservations Requirements Telephone Skills Verbal Communication Listening Professionalism Customer Focus Organization Handles Pressure Familiarity with phone systems Previous experience with Microsoft Office software preferred