Customer Care Representative
Customer service specialist job in Virginia Beach, VA
LHH Recruitment Solutions is searching for an Customer Care Representative candidate, for a contract position(4 months+ with perm potential), training in the office for a month and then the position will go remote, for a company in Virginia Beach, Virginia.
Customer Care Representative is responsible for supporting the Contact Center by handling daily continuous phone, email, and chat interactions with customers to review accounts, payments, billing, and general customer inquiries. Customer Care Representative handles 15,000-18,000 customer interactions monthly to deliver information to 500,000 customers.
Must be knowledgeable and friendly, listening to customer questions and providing thorough answers. Must exhibit positive attiutd and patience with all types of customer enounters.
Required:
2-3 years in customer service and general office operations.
Working knowledge of Excel and Word
Desired:
2 years experience in account management and billing system experience.
Criminal background check and credit check required.
Hourly pay rate range $21.00
If interested in this Customer Care Representative position, please apply below.
Pay Details: $21.00 per hour
Search managed by: Heidi Mason
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Supervisor
Customer service specialist job in Williamsburg, VA
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What you'll do:
Deliver outstanding customer service and resolve inquiries promptly.
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.
Lead, motivate, and train Associates to drive sales and performance during shift.
Ensure consistent execution of customer service programs, policies, and store technology components.
Manage cash processes, inventory, vendor check-ins, and store safety.
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Supervisory experience, ideally in retail or food service environments, is a plus
Strong customer service, relationship-building, and communication skills
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Guest Engagement Specialist
Customer service specialist job in Williamsburg, VA
Pay: $14.50 per hour
At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.
Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Personally interact with Great Wolf Lodge guests
Willingness to perform child-friendly promotional activities on-site and in the community
Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site
Perform all branded experiences consistently according to Standard Operating procedures
Perform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.
Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc…
Responsible for all aspects of Character Appearances and Entertainment at the property including:
Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstances
Act as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guests
Responsible for character costume operations including care, cleaning, maintenance, etc.
Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site events
All character and guide duties are interchangeable -- it is expected that each Pack Member is willing and able to fulfill both roles as needed
Participate in seasonal event activities throughout the year.
Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.
When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performance
Perform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functions
Assist Entertainment team with inventory of event & activity materials
Maintain a safe, clean and professional environment during the organization, coordination and production of branded experiences
Basic Qualifications & Skills
Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day.
Some High School education or equivalent
Flexibility regarding scheduling based on business demands including evenings, weekends, and Holidays
Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
Successful completion of a criminal background and drug screen
Desired Qualifications & Traits
Previous experience in a related field such as Entertainment, Dance, or Theater.
Charismatic, enthusiastic attitude
Ability to multi-task and prioritize a variety of tasks with minimal direction
Previous as a Character and/or working with children
Proven teamwork skills
Physical Requirements
Ability to lift up to 50 lbs.
Able to sit and/or stand for long periods of time
Ability to fit and wear character suits; maintain composure in character suits; including heat and humidity for periods of 60 minutes
Ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
HVAC Service Expert
Customer service specialist job in Gloucester Point, VA
Job Description Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.
What We Offer
Competitive pay, benefits, and opportunities to grow with us
Incentive pay through bonus and spiff program
The chance to make a big impact in a growing, family-owned business
A supportive team that values safety, kindness, ownership, family and community
Many advancement opportunities
Retirement Plan with a company match
Training and development
Paid time off, Holiday pay & paid birthdays!
What You'll Do
Complete all general HVAC in-home service calls
Establish customer rapport to sell the right products and services
Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions
Educate and assist customers in choosing the best finance options and maintenance plans
Explain replacement opportunities for aging, inefficient or underperforming systems
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, and events
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets
What We're Looking For
3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems
Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams
Strong verbal and written communication skills
High integrity with advanced social skills and ability to make solid connections
Highly organized with exceptional follow-through abilities
Competitive individual contributor who also loves to win as a team
A valid driver's license with a clean, safe driving record
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HVAC Service Expert
Customer service specialist job in Gloucester Point, VA
Job Description
Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.
What You'll Do
Complete all general HVAC in-home service calls
Establish customer rapport to sell the right products and services
Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions
Educate and assist customers in choosing the best finance options and maintenance plans
Explain replacement opportunities for aging, inefficient or underperforming systems
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, and events
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets
Requirements
What We're Looking For
3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems
Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams
Strong verbal and written communication skills
High integrity with advanced social skills and ability to make solid connections
Highly organized with exceptional follow-through abilities
Competitive individual contributor who also loves to win as a team
A valid driver's license with a clean, safe driving record
Benefits
Competitive pay, benefits, and opportunities to grow with us
Incentive pay through bonus and spiff program
The chance to make a big impact in a growing, family-owned business
A supportive team that values safety, kindness, ownership, family and community
Many advancement opportunities
Retirement Plan with a company match
Training and development
Paid time off, Holiday pay & paid birthdays!
Customer Service
Customer service specialist job in Chesapeake, VA
Job ID -14790Chesapeake ,VA Only 3 months contract , may turn full time perm.CW_On-Site Services Specialist. IMS Ops /(Customer Service)
Excellent Customer service with internal customer is expected.
The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning.
Must possess the ability to sit and/or stand for extended periods of time as required.
Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks.
Candidate needs to be able to lift up to 50 pounds.
Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation.
employee will be working the same schedule as the employee's in the department:
Additional overtime hours may be needed with little to no notice depending on the work flow.
Responsibilities:
Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor.
Assisting in the mail room sorting mail as needed and delivering the mail throughout the department.
Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor.
Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved.
employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's.
Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them.
Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found.
Thanks ,
Asma Khan Suri
Additional Information
All your information will be kept confidential according to EEO guidelines.
Client Outcomes Specialist - 100% Commission (TSG-20251125-051)
Customer service specialist job in Hampton, VA
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and real human connection to change how families protect their future.
Our mission is simple: serve people and leave them better than we found them.
Why this role is different This isn't a corporate seat - it's a pathway to ownership.
You're not just clocking in; you're building an asset.
We provide the platforms, mentorship, leads, and proven systems so you can focus on serving families, growing your income, and developing into a leader.
What you'll do - Meet virtually or in person with families who have requested information about life insurance, mortgage protection, and retirement strategies.
- Listen, ask great questions, and help clients find solutions that fit their goals and budget.
- Submit applications through our carrier partners and follow up with clients to ensure a smooth onboarding process.
- Plug into our training, coaching, and leadership development so you can grow from producer to builder and, ultimately, business owner if you choose.
What we provide - Commission-only structure with uncapped earning potential.
- Remote-first model with flexible scheduling.
- Step-by-step training and mentorship from field-tested leaders.
- Multiple carriers and products so you can do what's truly best for the client.
- A culture built on growth, ownership, and breaking generational poverty.
Who this is for - You're hungry, coachable, and willing to follow a proven system.
- You want to build something that feels like yours - not just punch a clock.
- You're comfortable being paid directly in proportion to the value you create.
- You care about people and want your work to matter.
If you're serious about building a better financial future for yourself and the families you serve, we'd love to talk.
Full Time Customer Service Agent
Customer service specialist job in Norfolk, VA
Full-Time Customer Service Agent
(All interviews will be conducted at our Chesapeake office)
Ruby is dedicated to creating personal connections that empower businesses to thrive. We are seeking a full-time (40 hours/week) Customer Service Agent to act as a Virtual Receptionist, providing the friendly, professional voice our customers depend on. Your responsibilities will include managing incoming calls and website chats with skill. Since we deliver exceptional service 24/7, 365 days a year, this role requires availability to work a weekend day and holidays.
This role is perfect for a customer service professional who thrives in a fast-paced, high-call-volume environment and is dedicated to consistently creating exceptional experiences. You will be responsible for skillfully handling incoming calls and chats while maintaining adherence to service quality and performance expectations.
Success requires multitasking skills across dual screens, strong attention to detail in all written communication, and a commitment to reliable attendance and schedule adherence.
To be successful in this role, you must have:
Type a minimum speed of 40 WPM
Proficient computer skills and the ability to multitask using two monitors
A warm and friend demeanor, with the ability to maintain composure and confidence when assisting emotional or upset callers
A proven track record of self-motivation and accountability
Bonuses, but not required:
At least one year experience in a call center or high-volume inbound call role, or
Professional/administrative role with light inbound call volume, or
Customer service/experience role
Experience in utilizing Office 365
Bilingual (Read, write, and speak in Spanish and English)
Pay and Benefits:
Pay: $21/hour with perfect attendance. Perfect attendance means being on time for the start of your shift, returning on time from all breaks, and completing your full assigned shift. Compensation without perfect attendance is $19/hour
Benefits:
Full Medical, Dental, and Vision Insurance
Employee Stock Ownership Plan
401k with Matching Contributions
2 Weeks Paid Vacation in 1 Year
Life Insurance Policy
Legal Assistance
Ruby is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Customer Sales & Serv Rep
Customer service specialist job in Newport News, VA
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyService Specialist
Customer service specialist job in Chesapeake, VA
Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Specialist role open in the Chesapeake area. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting. Essential functions of the position include:
Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction.
Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained prior to arriving at the jobsite.
Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair.
Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion.
Ensure that the customer is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call.
Maintain an adequate level of tools necessary to perform the service requirements.
Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed.
Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines.
Provide labor hours daily to the Service Manager or Branch Administrator to ensure timely posting of hours to the appropriate work orders.
Prepare and submit expense reports (accompanied with the appropriate receipts) and service truck mileage on a timely basis.
Ensure that the service truck is properly maintained in good working condition and appearance.
Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers.
Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies.
Continue with service training education to enhance knowledge and service capabilities, and remain current on new technologies.
General qualifications for this role:
High School or GED
Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery
Must be able to read and interpret technical manuals and drawings
Must have Commercial Driver's License (CDL)
*Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*
Customer Service Teammate
Customer service specialist job in Virginia Beach, VA
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Customer Service Advisor - 3969
Customer service specialist job in Virginia Beach, VA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Customer Service Advisor
Customer service specialist job in Virginia Beach, VA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Customer Support
Customer service specialist job in Norfolk, VA
Your mission is helping others.
Your passion is customer service.
Nice to meet you.
Life Protect 24/7 is an inbound call center searching for self-motivated, high performing individuals with a desire to advocate for others, challenge themselves, become leaders in providing a world class customer experience and solidifying relationships with our customer base. If this sounds like you, you are a great candidate for our on-site Technical Customer Support position.
How do you do that?
You will receive calls from current customers needing technical support with their mobile medical, security alert device. Our product and the service it provides helps rescue over 5,000 individuals every month.
You will report to the QA Manager and be responsible for handling inbound calls, questions, and inquiries from our customer base in a respectful and professional manner. Preserving the relationship and improving our customers' relationship will be at the forefront of your service. You will listen patiently, engage with the customer, show empathy, build rapport, track information, and offer solutions to questions they have about their product's functionality, while providing a world class customer experience.
Other responsibilities include:
Handling cancellation calls by listening to the customers concerns and providing solutions to retain the customer
Handling customer questions, inquiries, and complaints in a professional manner
Identifying and reporting escalated issues and complaints to management
Processing cancellations and returns
Offering savings opportunities and switching the form of payment when applicable
What we offer:
Weekly Pay
Paid Training
Paid Time Off
Medical, Dental, Vision, AD&D, and Life Insurance
HSA Options
401k with Company Match
Employee Development Program
Employee Product Discount
Beautiful Call Center Work Space
Convenient access to walking trails and Norfolk Premium Outlets
What you offer:
Must be at least 18 years of age
High school diploma or equivalent
Willingness to learn (prior medical device experience not necessary)
1-2 years of customer service and retention in a contact center, service industry, or retail sales
Strong communication skills (verbal, written, and interpersonal)
A patient, customer focused approach with adaptability to new situations
Ability to multitask, prioritize and manage time
Motivation, and desire to achieve powered by YOU!
Pay: Starts at $14; growth opportunities to $15.50/HR
Schedule:
Monday 9am-7pm
Tuesday-Friday 9am-6pm
Every other Saturday 9am-6pm
If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.
Auto-ApplyJuvenile Services Specialist I
Customer service specialist job in Chesapeake, VA
This is a great time to work for the City of Chesapeake! Juvenile Services is seeking a highly motivated individual to serve as a Juvenile Services Specialist in our secure detention facility. This role is responsible for supervising and supporting youth residents, promoting positive behavior, and ensuring a safe and structured environment.
Key Responsibilities:
* Direct daily activities of residents using approved behavioral management strategies.
* Exercise independent judgment and respond appropriately during crisis situations.
* Maintain accurate documentation, including daily electronic log cards and incident reports.
* Conduct individual and group counseling sessions with residents.
* Perform crisis intervention and maintain case management files.
* Transport residents to court appearances, appointments, or other authorized activities.
* Plan and facilitate individual and group recreational activities.
* Complete daily room and unit audits; assist nursing staff as a medical aide if assigned.
* Conduct resident searches after outings or visits; supervise nightly showers.
* Oversee residents in school, on the unit, and during recreational time.
* Physically restrain residents when necessary to prevent injury and maintain safety.
* Perform other duties as assigned in support of the facility's mission.
Knowledge, Skills, and Abilities:
* General understanding of counseling principles and practices, particularly with juvenile offenders.
* Ability to build rapport with youth while maintaining professional boundaries.
* Strong crisis management, communication, and observational skills.
* Ability to remain calm under pressure and make sound decisions in emergency situations.
* Familiarity with juvenile justice systems, trauma-informed care, or secure residential settings is a plus.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
Vocational/Educational Requirement: Requires high school diploma and formal training or special courses equivalent to satisfactory completion of one year of college education in criminal justice, law enforcement or a closely related field.
Experience: In addition to satisfying the vocational/educational standard, this class requires a minimum of six months of related, full-time equivalent experience. Preferred experience participating in group counseling sessions in a group home, detention center, or non-secure residential setting.
Special Certifications and Licenses: Depending on position, may require a valid driver's license and a driving record that is in compliance with City Driving Standards. Requires Handle With Care, CPR, and First Aid certifications within 45 days of hire.
Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
* General knowledge of the techniques and means of interviewing;
* Some knowledge of the fundamental principles of adolescent psychology;
* Thorough knowledge of the laws and procedures related to juvenile detainees;
* Ability to counsel and conduct interviews of a personal, sensitive nature;
* Ability to communicate complex social ideas effectively, orally and in writing; and possess excellent computer skills.
* Ability to establish and maintain effective working relationships with city agency officials, court personnel, co-workers, residents, and residents' parents or guardians.
Customer Service Attendant - VB - Lynnhaven
Customer service specialist job in Virginia Beach, VA
RIO Car Wash 1108 Lynnhaven Pkwy Virginia Beach, VA 23452 We are the largest car care business in our area, growing rapidly, and looking for great men and women to add to our team! A day in the life of our Customer Service Attendant's has them assisting customers at the entrance/pay station of the car wash, helping customers properly align their vehicle into the car wash and assisting customers in our vacuum area by providing clean spaces. While we do not provide car detailing services for our customers, we do like to give customers SMILES!
We offer you:
Fast-paced, high volume environment - You won't be bored!
Excellent compensation - We pay people more than our competition!
Active work outside - You'll love our work!
Growth opportunity - We promote from within!
We want you to:
SMILE & be friendly!
Learn processes and execute them flawlessly.
Be cooperative with your team members and follow our systems.
Like working with customers and team members.
Maintain a clean appearance according to our standards.
Have basic computer skills.
Like feeling good about yourself and your work.
Virtual Customer Service Professional( work frrom home)
Customer service specialist job in Gloucester Point, VA
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour
depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.
Skill Set Overview:
• Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
Reservations Agent
Customer service specialist job in Williamsburg, VA
Overview: A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations.
Responsibilities:
Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer.
Promote a positive guest experience by helping with guest itineraries, making suggestions for lodging and activities, and offering other guest experience opportunities.
File guest correspondence or other reservation documentation as needed
Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect.
Coverage and execution of Front Desk duties as needed
Generate outbound call revenue
Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage
Follow all policy, procedures, and service standards.
Perform other duties as assigned by the Director or Reservations, Reservation Manager and Director of Rooms.
Qualifications:
Ability to converse coherently in English.
Must be at least 18 years of age.
1-2 years of guest service/customer service experience required.
Ability to deal with callers tactfully.
Ability to use basic computer applications.
Basic keyboarding proficiency.
Ability to interact with diverse peoples and help resolve any issues.
Ability to retain information.
Ability to work in a fast-paced environment.
Effective time management and organizational skills.
Strong communications skills.
Standing/Sitting for up to eight hours per shift
Ability to workdays, nights, weekends, holidays.
Reservation Agent - PART TIME
Customer service specialist job in Gloucester Point, VA
JOB Posting
JOB TITLE: Reservation Agent
DEPARTMENT: Rental Boats
REPORTS TO: Circle of Boating Manager/ General Manager
The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential.
DUTIES AND RESPONSIBILITIES:
Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system.
Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs
Answer online inquires and responds to these inquires in a timely manner
Performs opening and closing job duties
EDUCATION AND EXPERIENCE:
Excellent customer service skills - known as someone who goes above and beyond
Ability to answer phones in a professional manner
Must have a positive attitude
Must have highly effective communication skills and time management skills
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
Must be able to swim or be willing to wear a personal flotation device in instances of emergency
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.
STATEMENT OF PURPOSE
This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.
Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.
Auto-ApplyCustomer Service Supervisor
Customer service specialist job in Franklin, VA
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What you'll do:
Deliver outstanding customer service and resolve inquiries promptly.
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.
Lead, motivate, and train Associates to drive sales and performance during shift.
Ensure consistent execution of customer service programs, policies, and store technology components.
Manage cash processes, inventory, vendor check-ins, and store safety.
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Supervisory experience, ideally in retail or food service environments, is a plus
Strong customer service, relationship-building, and communication skills
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.