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Customer service specialist jobs in Visalia, CA

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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service specialist job in Fresno, CA

    The salary range for this role is $17.50 to $18.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $17.5-18.5 hourly 1d ago
  • Technical Service Representative - Wood Coatings - New Brunswick

    Akzo Nobel N.V 4.7company rating

    Customer service specialist job in Porterville, CA

    About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Details Territory: Eastern Ontario, Western Quebec, Maritimes Travel: 25-50% overnight travel, must have the ability to travel to the USA on occasion Work Location: This position is classified as remote, with work performed from a home office rather than a standard AkzoNobel site with travel to various customer locations. Total Compensation & Benefits * Base Salary: $70,000 - $90,000 * Bonus: 15% based on individual and corporate performance * Vehicle Allowance: $800/month + mileage reimbursement * Time Off: 3 weeks vacation, 5 personal/sick days, 3 floater days * Health and Wellness Benefits: * Drug, Medical, Life Insurance * Paramedical coverage (including massage therapy) * Telemedicine and Employee Assistance Program (EAP) * Physical fitness reimbursement * Pension Plan: Company-matched * Professional Development: Training and opportunities to attend industry events Job Purpose As a Technical Service Representative, you will support our customers by providing expert technical guidance, training, and hands-on product support. You'll partner closely with Sales & Marketing to maintain strong relationships, support new business opportunities, and ensure our coatings meet every performance expectation. Your work directly contributes to customer satisfaction, business growth, and our reputation as an industry leader. Key Responsibilities * Provide full technical support to customers, including onsite troubleshooting and product application expertise * Analyze product and application issues; perform investigations when needed and coordinate corrective actions with internal teams * Manage complex customer complaints with a focus on resolution and service excellence * Participate in testing, trials, and implementation of new technologies and products at customer locations * Build strong relationships with customer technical teams to retain and grow business * Support the commercial team in qualifying new opportunities and gathering customer requirements * Maintain accurate and timely CRM (Customer Relationship Management) and reporting data (visit reports, actions, etc.) * Uphold company values, safe work practices, and all compliance requirements Qualifications * Coatings Experience: 2-5 years of technical service or support experience in paints & coatings * Language Skills: A good command of the English language is necessary. Bilingual French/English is preferred. * Education: Post-secondary education preferred; Chemical background an asset - all may apply * Computer Skills: Excel, E-mail management and basic understanding of computers. * Physical Requirements: Must be able to lift 25kg, stand for long periods of time and see colours accurately. This posting is for an existing vacancy. AkzoNobel is committed to fostering an inclusive and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact **********************. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 50217 #LI-KT1
    $70k-90k yearly 1d ago
  • Shipping/Receiving Utility

    The Fulton Group 4.2company rating

    Customer service specialist job in Fresno, CA

    Full-time Description The Fulton Companies is a private multi-national group of companies headquartered in beautiful Pulaski, NY, USA. Our founder, Lewis Palm, was a pioneer in the engineering of steam boilers and associated equipment for the laundry and dry-cleaning markets, he invented the first Vertical Tubeless Boiler in 1949. With our expansion of products and knowledge throughout the years, we are well known in many applications of your daily life including but not limited to, food processing, pharmaceutical, education, gas processing, laundry, dry cleaning, healthcare, and government / military. Fulton researches, engineers, manufactures, sells, and services complex thermal fluid, steam, and hydronic equipment along with engineered systems for a wide range of commercial and industrial applications. We strive for energy efficiencies, global impact, and environmental responsibility. Fulton has served as an industry leader of emerging heat transfer technologies for more than 75 years! Our culture thrives on the HEART values of the company and puts pride in our people. We encourage continued training and learning to grow you and your career with Fulton. HEART: Honesty and Integrity Effective and Results Oriented Always customer focused Respectful and considerate Team Player Benefits: At Fulton we value our employees and therefore offer competitive compensation, onsite fitness club, retirement plan, health insurance, dental insurance, vision insurance, voluntary disability insurance, voluntary life insurance, employee assistance program, vacation time, paid holidays, profit share bonus. Fulton is committed to a diverse and inclusive workplace. Fulton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Requirements OVERALL RESPONSIBILITY: The Shipping & Receiving/Utility individual is responsible for managing incoming and outgoing of parts, supplying parts to production as well as proper inventorying of parts. The individual is to work to ensure all parts flow and are organized in a world class manner that is consistent with the Company values and operating philosophy. Forklift experience and occasional use of Company vehicle will be required to miscellaneous parts/supply pickup and delivery. ACCOUNTABILITIES: Receive - Check in, inspect and organize incoming material, process paperwork, assist distribution and documentation of inventory to appropriate areas. Perform incoming inspection of ASME materials and other materials as required. Ship - Package part boxes and process part orders. Supply - Stock materials onto shelves and/or deliver to appropriate locations. Safely drive Company truck to pick up and deliver parts/supplies. Previous forklift/lift truck/pallet jack experience/certification. DEMONSTRATED CRITICAL COMPETENCIES: Accountability - Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Communication - Ability to ensure information is passed on to others who should be kept informed. Ability to express oneself clearly in conversation and interaction with others. Ability to express oneself clearly in business writing. Forward Thinking - The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Thoroughness - Ensuring work and information is complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled. Results Oriented - The ability to focus on a desired result, setting challenging goals, focus effort on the goals, meeting or exceeding the goals. PHYSICAL REQUIREMENTS: Bending/Stooping - Bending body downward and forward by bending spine at the waist. Full motion of the body, lower extremities, and back muscles. Carrying - Extending hands and arms while carrying weight. Heavy Work - Must be able to exert up to 50 pounds. Frequent standing and walking. Repetitive Motion - Substantial movement/motion of the wrists, hands and/or fingers. Sitting - The body is supported by buttocks and back and employee needs to remain seated for extended periods of time. Vision - Visual acuity is required to view a computer terminal or operate mechanical or skilled trades. Walking - Moving about on foot to travel and accomplish tasks, including long distances or site to site. Driving - Clean DMV record. Salary Description $20-$24 / Hour
    $20-24 hourly 60d+ ago
  • Casino Gaming Associate / Customer Service - Fresno

    Players Edge Services

    Customer service specialist job in Fresno, CA

    Job Details Fresno, CA Full Time $17.00 - $23.00 Hourly Customer ServiceDescription As a Players Edge employee, you will sit at table games such as California style Blackjack or Three Card Poker at your assigned casino. You ensure the rules are being followed and work as a doublecheck on the dealer to handle wins and losses. $1000 Hiring Bonus for any new hire that has a valid Third-Party Proposition Player Services License Badge (TPPPS Worker License). Restrictions apply. Benefits: Medical / Dental / Vision / Life Medical Plans starting at $10 per pay period Generous 401(k) Match Employee Assistance Program Company Paid Life Employee Recognition Programs Paid Time Off Paid Sick Leave Night Shift Differential - $2 per hour Qualifications Must be at least 21 years of age or older. Flexibility to work graveyard, swing, or day shifts including weekends and holidays. Customer service experience preferred. Successful Background check. All hires must apply for, receive and maintain a license from the Bureau of Gambling Control. Strong mental math skills. Proficient in addition, subtraction and multiplication. Physical Requirements: May be required to sit and/or stand at a gaming table for long periods of time, with flexibility of sitting or standing. May be required to carry items weighing 2 - 10 LBS over short distances. Simple grasping of casino chips when collecting, distributing, and counting chips. Employees may be required to reach or extend arm 6 -12 inches to collect or distribute casino chips to dealer using chip tray. May be required to push or pull chip tray/rack weighing 1-3 lbs. Occasional rotation of hand/wrist.
    $17-23 hourly 60d+ ago
  • Engagement Specialist I

    Empire MacHine Tools 3.9company rating

    Customer service specialist job in Fresno, CA

    Engagement Specialist I (ESI) is responsible to work closely with parents/caregivers and community partners providing, case management and parent education to families. Responsible for planning and promoting family centered educational events, workshops, and trainings that build an awareness of the protective factors and parent leadership. Essential Functions: Responsible to greet visitors in a professional, courteous, and helpful manner. Responsible to work collaboratively with the onsite Engagement Specialist II (ES II) to support the needs of the family's served. Develops a working knowledge and maintain a reference guide of community resources. Conduct outreach activities and administer Neighborhood Resource Center survey to engage the community. Assess and evaluate needs of the families and provide guidance and case management either in person or virtually. Responsible to recruit participants, coordinate, plan, provide resource materials and hosts Family Cafés and other EPU trainings/workshops. Ensures that all Family Café surveys and other outcome assessments are completed. Responsible to collect, summarize and report all data and information including the Family Café surveys and other outcome assessments as required by program. Responsible for entering data into identified data bases; Apricot 360 and ETO. Continue skill development related to job responsibilities by attending approved trainings and participation in the development and achievement of the program, department and personal goals. Maintain, manage, and process client records and information in a confidential manner that meets HIPAA and other applicable confidentiality regulations. Follow all EPU health and safety policies and procedures, using universal precautions when diaper changing. Attend staff meetings, trainings and in-services. Standard working hour are Monday through Friday between 8:30 AM to 6:00 PM. Staff are required to work Saturdays and evenings as needed. Required to hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance. Must perform other duties as they are assigned by the Engagement Specialist II, NRC Manager, Director of Parent Services and/or President/Chief Executive Officer. Requirements Knowledge, Skill and Experience: Education: Bachelor's degree in Social Services, Child Development or other related field. May consider work experience of 5+ year or more in lieu of education. Skills: Must have strong communication skills both written and verbal, able to make independent decisions within guidelines, accept responsibility, dependable, reliable, time management, committed, highly motivated, professional code of ethics and professional demeanor, must be adaptable, use good judgement, logic skills, are self-confident, capable. Experience: 2+ years' experience facilitating parent education programs or groups. Knowledge of and experience in Strengthening Families Protective Factors Framework. This is an evident based approach to work on how to work with families. Experience providing hand's on activities and engaging participants when conducting workshops, trainings, and events. Must be able to conduct classes, workshops, meetings and training virtually through Zoom or other designated virtual resource. Experience working with various local community resources and human services. Ability to adapt and work with individuals and families with range of personalities, diverse backgrounds, economic and cultural differences. Must be computer literate with Microsoft Office Products. Must hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance. Bi-lingual skills in Spanish required. Physical Demands: Typical Working Condition: Position works majority of the time at The Fresno Neighborhood Resource Center facility. EPU does not have control over the location and condition of all the environments staff may be exposed. Equipment Used: Must be able to operate a vehicle in order to attend meetings and visit families at their homes. Must be able to work on a computers, work with a printers, utilize telephone, work with a copier and fax machines and other office related equipment. Essential Physical Tasks: Must be able to sit for long periods of time, working with a keyboard, computer screen. This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification; however, it is intended to accurately reflect the principle job elements. Related duties, knowledge, or abilities to those expressly stated may also be required for successful performance of the position. The position is a part-time, 20 hours per week opportunity Salary Description $20.00 - $22.00 per hour DOE
    $20-22 hourly 16d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service specialist job in Visalia, CA

    Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16-23 hourly 20h ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer service specialist job in Visalia, CA

    Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16-23 hourly 20h ago
  • Care Coordinator

    Muir Wood Adolescent & Family Services

    Customer service specialist job in Clovis, CA

    Full-time Description About Muir Wood Teen Treatment Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness. Essential Functions and Responsibilities: Facilitate clients' daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc. Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications. Observe and monitor clients' behavior and intervene based on schedule, individual treatment plans and house needs. One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program. Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures. Transport clients in company vehicles to and from necessary appointments and off-property outings. Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting). Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing. Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California. Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules. Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc. Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming. Attend meetings as required. Execute additional tasks assigned by supervisor, including overnight duties, if applicable. Requirements Qualifications: High school diploma or GED required Bachelor's degree in psychology, counseling, or sociology preferred Must have a valid driver's license and be eligible for insurance coverage for driving the company's vehicles Must be First Aid and CPR certified upon hire Prior work experience in behavioral health treatment settings with adolescents a plus Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Compensation: $21-$24/hr base pay, up to $29/hour with differentials Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $22.00 - $24.00/hour
    $22-24 hourly 60d+ ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Customer service specialist job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: * Sales and Growth * Identify upsell and add-on product opportunities by asking probing questions to identify product need. * Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. * Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. * Coordinate, expedite and track critical orders through delivery with regular communication to the customer. * Communication of product promotions to customers through outbound calls. * Record complete and accurate information on job leads through inbound calls. * Sales region main point of contact for general customer service requests. * Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. * Other * Support ISR and ISA in providing written job quotes as needed * Support ISR and ISA in logging information in the Salesforce as needed * Answer inbound calls in a timely and professional manner; meeting customers expectations. * Regional point of contact for distributors and sales representatives * Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense * Support ISR with Salesforce input and other administrative activities related to closing of sales as needed * Generate and processing of profoma invoices * Other projects and assignments as designated by Supervisor * Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: * Demonstrate exceptional interpersonal communication and relationship building techniques. * Have the ability to work in a diverse and dynamic team environment. * Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. * Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. * Solid aptitude for learning new tools, processes and techniques. * Exceptional verbal and written communication skills. * Strong organization skills. Minimum Qualifications * Demonstration of the competencies and skills listed above. * Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. * NDS product and business knowledge or experience in a similar industry. * Working knowledge of Syspro or similar ERP system. * Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). * Ability to effectively work cross functionally. Desired Qualifications * Bachelor Degree * Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 43d ago
  • Customer Service Associate/ Keyholder

    Cubesmart

    Customer service specialist job in Fresno, CA

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Assistant Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. The hourly rate for this role is $17.91-$19.41, depending on experience * Some locations may require Sunday hours We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $17.9-19.4 hourly Auto-Apply 60d+ ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer service specialist job in Fresno, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17.5 per hour Salary Range: 16 - 17.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly Auto-Apply 60d+ ago
  • (7769) Visalia: Customer Service Rep

    Domino's Franchise

    Customer service specialist job in Visalia, CA

    No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.
    $32k-41k yearly est. 53d ago
  • PT Special Projects Service Specialist

    Resources for Independence Central Valley

    Customer service specialist job in Fresno, CA

    Part-time Description Position: Part-time, non-exempt position. Benefits Include: Paid holidays, sick leave, vacation leave, and 20-28 hour workweek. The Special Projects Service Specialist is under the supervision of the Special Projects Coordinator. The Specialist is responsible for assisting persons with disabilities to receive appropriate services, which will prepare them for competitive employment and enable them to live more independently. ESSENTIAL DUTIES Conduct intake and assessments of consumers seeking Work Readiness Independent Living services or Veterans Directed Care services. Provide direct services as outlined in the WRIL Program guide and the VDC Program guide. Travel to consumers' homes, possible employment sites, and other sites in the community as needed to provide effective training, case management and program participation. Research employment opportunities in the area to know what skills are most needed by WRIL consumers. Develop comprehensive, person-centered care plans and independent living plans for each consumer. Provide direct services, including job coaching, support, and maintenance of required paperwork. Become familiar with resources available to persons with disabilities that may assist them in employment options and independent living. Conduct community training, outreach, and in-services as needed. Complete and submit all required documents and forms to the appropriate RICV supervisors. Perform all other duties as assigned. Pursuant to Title 17 Section 56722 staff duties shall not be assigned to more than one full-time position and staff duties shall not be performed by volunteers. Staff not paid by the regional center will still demonstrate the minimum qualifications identified in section 56724. Requirements DESIRED QUALIFICATIONS: Two years of college experience, professional experience may be substituted for up to two years of the educational requirements. Previous Knowledge or motivation to learn of The Independent Living Movement and Philosophy. Personal experience with a disability preferred. Previous knowledge of working with people with disabilities is a plus. Strong communication, collaboration, organizational, time-management, and people skills. Ability to work in an ever changing, fast-paced, creative environment. Experience and a high comfort level with speaking in front of groups both in person and in a virtual setting. Ability to learn quickly and willingness to learn new skills. Skilled in use of Microsoft Office suite of products Word, Outlook, Power Point, and Excel Skilled in use of Google Suite of products Gmail, Google Calendar, Google Drive, Docs, Slides, Sheets, and Forms Familiarity with Zoom Zoom Meetings, Zoom Webinar, Creating and managing registrations, Moderating & Facilitating/Presenting Ability to problem solve in real time. Ability to set aside personal opinions in order to advocate based on the consensus of the community. Ability to cope with a moderate to high level of stress. Must demonstrate the ability to exercise initiative, ingenuity, and sound judgment in workload coordination and in technical matters. Self-motivated with good verbal, written, and organizational skills. Ability to maintain a large number of electronic service records. Ability to effectively present information to consumers and their family, staff, local, and state agencies, and public groups about RICV Services, Programs and issues relating to barriers and other challenges affecting people with disabilities. Ability to travel throughout the RICV's catchment area of Fresno, Madera, Merced counties as assigned. NOTIFICATION: Resources for Independence Central Valley is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Resources for Independence Central Valley is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for people with disabilities. Salary Description 18.00
    $38k-62k yearly est. 60d+ ago
  • Customer and Sales Support Specialist

    Paisley Crafts 3.7company rating

    Customer service specialist job in Fresno, CA

    Purpose The Customer and Sales Support Specialist will be the iLoveToCreate liaison between our company and its current customers. This role is responsible for effectively solving customer requests, completing customer set-ups, and entering customer orders while keeping customer satisfaction at the core of every decision and behavior. The position is also responsible for assisting the Sales Managers with presentations, meeting prep, coordinating customer product and project samples and facilitating remarketing initiatives for customers as assigned. Position Accountable for the Following Key Results · Performs key job duties while upholding the Company's Mission & Guiding Principles. · Maintain expert product knowledge of our Craft product lines including Tulip, Aleene's and ColorShot. · Manage inbound and outbound calls, chats, and emails in a timely manner. · Identify customer's needs, clarify information, research every issue and provide solutions and/or alternatives. · Gather, pack, and ship consumer replacement products when needed. · Responsible for all internal departmental orders and tracking. · Support, service, and remarket to Wholesale and Distributor accounts. · Process new order intakes efficiently and effectively. · Manage International order processing and post shipment documentation. · Field new customer leads coming in through Zendesk and determine next steps for setup. · Make and edit customer presentations. · Print and ship hard copies of presentation with subsequent mockups, samples, and models for buyer meetings and customer planogram rooms. · Execute Customer Commitments in a timely manner. · Input cross reference, pricing, and customer addresses in LX system. · Be prepared to run reports and pull information as needed. · Liaison with Sales, Planning, Brand and Operations Teams to field and coordinate information as needed. · Receive deliveries, greet onsite customers/visitors. · All other duties as assigned in support of the future growth and success of iLoveToCreate. This job profile is subject to change with/without advance notice due to the business needs. Talent Profile · Proficient in Excel, Word, PowerPoint, and Outlook · Concise communication skills, verbal and written. · Customer focus and adaptability to work cross-functionally. · Knowledge and appreciation for the creative/DIY consumer. · Ability to multi-task, set priorities and manage time effectively. · Problem solving and decision-making skills. · Attention to detail and focus on accuracy. Behaviors and Personal Attributes · Positive and friendly attitude regarding all duties and tasks. · Maintain professionalism in difficult situations. · Navigates tough conversations with tact and respect for all parties involved. · Excellent communication skills. Requirements Education and/or experience Some college or Associate's (2 year) degree preferred Retail Experience or Sales Experience Licenses, certificates, registrations · Microsoft Suite (Word, Power Point, Outlook) · Excel (Intermediate or Advanced Required) · Google Drive (Drive, Docs, Sheets, Slides) · Zendesk, Customer Portals Preferred Physical demands While performing the duties of this position the employee is regularly required to stand, walk, reach above/below shoulder level. Occasionally required to lift/carry/push up to 40 lbs, repetitively use both hands/arms/shoulders, forward bending/stooping and light grasping and fine dexterity of both hands. Ability to participate in a team lift for any lifting necessary over 40 lbs. Salary Description $22 - 26/hr
    $22-26 hourly 60d+ ago
  • Customer Service Representative

    Asmglobal

    Customer service specialist job in Fresno, CA

    Customer Service Representative DEPARTMENT: Event Services REPORTS TO: Event Manager FLSA STATUS: Part-Time, Non-Exempt SALARY: $17.00 Hourly LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the Fresno Convention & Entertainment Center team that is transforming live entertainment? Join us to make legends happen! THE ROLE: Under the direction of the Director of Event Services, the Customer Service Representative's primary responsibilities include the following functions in accordance with Legends & ASM Global policies. Essential Duties and Responsibilities Greet guest as they enter with a smile & great attitude Responsible for scanning tickets and ensuring all guests have a proper ticket/credential upon entry Provide guests with friendly and accurate directions while in FCEC Venues Check tickets for guests attempting to access their section/assist them in locating their seat Responsible for questions, information requests and comments Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure Use excellent customer service skills and positive attitude when interacting with guests, vendors, and employees Complete all assigned tasks within the guidelines & deadlines set by Directors, Managers and Supervisors Effectively and calmly interact with challenges or emotional guests and employees Ability to memorize, recollect, and quickly retrieve relevant information Always follow all operating policies and procedures Maintain company confidentiality Other duties as assigned from time to time to achieve event success Education and/or Experience High school diploma or equivalent At least 18 years of age One (1) year prior customer service experience, preferably in sports/entertainment venue environment, but not required Skills and Abilities Reliable, punctual, and regular in attendance with effective communications skills Must have reliable transportation to and from scheduled shifts Must have the ability to read, write and understand English in a working environment Friendly, outgoing personality Ability to take directions well and work well with co-workers and management Must maintain a neat, well-groomed appearance that always conveys professionalism No visible tattoos, facial piercings, unnatural hair colors (i.e. blue, pint, etc.) Must be available to work at least a good portion of events per month; including being available for events on Fridays, Saturdays, Sundays and Holidays Work Conditions Walking & standing occurs 90% of the time (4-6 hours per shift) Employees may be assigned to work positions located outside. Employees will be assigned to work any and all shifts. Employees should use precautions & follow safety guidelines NOTE: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $17 hourly Auto-Apply 60d+ ago
  • Front Office/Customer Service Representative

    Closets By Design Fresno 4.1company rating

    Customer service specialist job in Fresno, CA

    Job DescriptionWe are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Benefits Listed pay of $k includes base pay. Paid training and ongoing professional development (certifications, courses,...etc.). Paid holidays and paid time off. Health and retirement benefits. Not available at all locations. Open door policy with your manager. Responsibilities Answer and direct incoming phone calls and be responsible for booking appointments. Manage designers appointment calendars in CRM. Greet visitors and assist with office support needs. Deliver administrative support for office staff, sales team, and production/installation department. Complete general office duties with strong verbal and written communication skills. Requirements No degree is needed. We are looking for candidates with office experience. Proficient in Microsoft Office. Excellent phone etiquette. Strong personal organizational skills. Strong work ethic. Strong verbal and written communication skills. Customer oriented, friendly and enthusiastic. Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Serve Others Be a Problem Solver Trust the Process We respond to all candidates within 24 hours and complete hiring in 7 days.
    $31k-39k yearly est. 9d ago
  • Sales Support Specialist

    Hire Up Staffing Services

    Customer service specialist job in Fresno, CA

    Job Title: Sales Support Specialist Pay: $21.50/hour DOE Schedule: Monday - Friday, 8:00 AM - 5:00 PM Status: Full-Time, Non-Exempt Reports To: Sales Support Manager Hire Up Staffing is currently seeking a Sales Support Specialist for one of our respected clients located in Fresno, CA. This position plays a key role in supporting sales operations, ensuring smooth order processing, and acting as a liaison between customers and internal departments. Key Responsibilities: Acts as the primary point of contact for customers regarding label order and contract administration. Processes customer orders from start to finish, ensuring accuracy and timely communication throughout the process. Coordinates label design needs between customers and graphic artists. Supports the Sales Team by handling follow-ups, fielding customer inquiries, and helping drive KPIs. Collaborates across departments (Production, Finance, Marketing) to ensure customer satisfaction and operational efficiency. Manages customer complaints, warranty claims, and credit notes as needed. Enters and maintains contract-related data for accurate order and contract setup. May participate in occasional travel for training or development purposes. Additional duties and special projects as assigned. Ideal Candidate Will Have: Strong organizational and communication skills. Experience in customer service or sales support roles, 1-3 years experience. Ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office Suite and ERP/CRM systems preferred. Work Environment & Physical Demands: Regularly required to sit, stand, walk, and use hands for tasks. Must be able to lift up to 25 lbs regularly, and occasionally up to 50 lbs. Moderate noise level; exposure to mechanical parts is typical in the environment. This is an excellent opportunity for someone looking to grow in a dynamic and customer-focused role with a reputable company. If you're detail-oriented, communicative, and passionate about supporting sales operations, we encourage you to apply! #INDHP
    $21.5 hourly 60d+ ago
  • Shipping/Receiving Utility

    The Fulton Group 4.2company rating

    Customer service specialist job in Fresno, CA

    Job DescriptionDescription: The Fulton Companies is a private multi-national group of companies headquartered in beautiful Pulaski, NY, USA. Our founder, Lewis Palm, was a pioneer in the engineering of steam boilers and associated equipment for the laundry and dry-cleaning markets, he invented the first Vertical Tubeless Boiler in 1949. With our expansion of products and knowledge throughout the years, we are well known in many applications of your daily life including but not limited to, food processing, pharmaceutical, education, gas processing, laundry, dry cleaning, healthcare, and government / military. Fulton researches, engineers, manufactures, sells, and services complex thermal fluid, steam, and hydronic equipment along with engineered systems for a wide range of commercial and industrial applications. We strive for energy efficiencies, global impact, and environmental responsibility. Fulton has served as an industry leader of emerging heat transfer technologies for more than 75 years! Our culture thrives on the HEART values of the company and puts pride in our people. We encourage continued training and learning to grow you and your career with Fulton. HEART: Honesty and Integrity Effective and Results Oriented Always customer focused Respectful and considerate Team Player Benefits: At Fulton we value our employees and therefore offer competitive compensation, onsite fitness club, retirement plan, health insurance, dental insurance, vision insurance, voluntary disability insurance, voluntary life insurance, employee assistance program, vacation time, paid holidays, profit share bonus. Fulton is committed to a diverse and inclusive workplace. Fulton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Requirements: OVERALL RESPONSIBILITY: The Shipping & Receiving/Utility individual is responsible for managing incoming and outgoing of parts, supplying parts to production as well as proper inventorying of parts. The individual is to work to ensure all parts flow and are organized in a world class manner that is consistent with the Company values and operating philosophy. Forklift experience and occasional use of Company vehicle will be required to miscellaneous parts/supply pickup and delivery. ACCOUNTABILITIES: Receive - Check in, inspect and organize incoming material, process paperwork, assist distribution and documentation of inventory to appropriate areas. Perform incoming inspection of ASME materials and other materials as required. Ship - Package part boxes and process part orders. Supply - Stock materials onto shelves and/or deliver to appropriate locations. Safely drive Company truck to pick up and deliver parts/supplies. Previous forklift/lift truck/pallet jack experience/certification. DEMONSTRATED CRITICAL COMPETENCIES: Accountability - Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Communication - Ability to ensure information is passed on to others who should be kept informed. Ability to express oneself clearly in conversation and interaction with others. Ability to express oneself clearly in business writing. Forward Thinking - The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Thoroughness - Ensuring work and information is complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled. Results Oriented - The ability to focus on a desired result, setting challenging goals, focus effort on the goals, meeting or exceeding the goals. PHYSICAL REQUIREMENTS: Bending/Stooping - Bending body downward and forward by bending spine at the waist. Full motion of the body, lower extremities, and back muscles. Carrying - Extending hands and arms while carrying weight. Heavy Work - Must be able to exert up to 50 pounds. Frequent standing and walking. Repetitive Motion - Substantial movement/motion of the wrists, hands and/or fingers. Sitting - The body is supported by buttocks and back and employee needs to remain seated for extended periods of time. Vision - Visual acuity is required to view a computer terminal or operate mechanical or skilled trades. Walking - Moving about on foot to travel and accomplish tasks, including long distances or site to site. Driving - Clean DMV record.
    $32k-39k yearly est. 8d ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Customer service specialist job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: Sales and Growth Identify upsell and add-on product opportunities by asking probing questions to identify product need. Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. Coordinate, expedite and track critical orders through delivery with regular communication to the customer. Communication of product promotions to customers through outbound calls. Record complete and accurate information on job leads through inbound calls. Sales region main point of contact for general customer service requests. Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. Other Support ISR and ISA in providing written job quotes as needed Support ISR and ISA in logging information in the Salesforce as needed Answer inbound calls in a timely and professional manner; meeting customers expectations. Regional point of contact for distributors and sales representatives Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense Support ISR with Salesforce input and other administrative activities related to closing of sales as needed Generate and processing of profoma invoices Other projects and assignments as designated by Supervisor Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: Demonstrate exceptional interpersonal communication and relationship building techniques. Have the ability to work in a diverse and dynamic team environment. Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. Solid aptitude for learning new tools, processes and techniques. Exceptional verbal and written communication skills. Strong organization skills. Minimum Qualifications Demonstration of the competencies and skills listed above. Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. NDS product and business knowledge or experience in a similar industry. Working knowledge of Syspro or similar ERP system. Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). Ability to effectively work cross functionally. Desired Qualifications Bachelor Degree Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 40d ago
  • PT Special Projects Service Specialist

    Resources for Independence Central Valley

    Customer service specialist job in Fresno, CA

    Job DescriptionDescription: Position: Part-time, non-exempt position. Benefits Include: Paid holidays, sick leave, vacation leave, and 20-28 hour workweek. The Special Projects Service Specialist is under the supervision of the Special Projects Coordinator. The Specialist is responsible for assisting persons with disabilities to receive appropriate services, which will prepare them for competitive employment and enable them to live more independently. ESSENTIAL DUTIES Conduct intake and assessments of consumers seeking Work Readiness Independent Living services or Veterans Directed Care services. Provide direct services as outlined in the WRIL Program guide and the VDC Program guide. Travel to consumers' homes, possible employment sites, and other sites in the community as needed to provide effective training, case management and program participation. Research employment opportunities in the area to know what skills are most needed by WRIL consumers. Develop comprehensive, person-centered care plans and independent living plans for each consumer. Provide direct services, including job coaching, support, and maintenance of required paperwork. Become familiar with resources available to persons with disabilities that may assist them in employment options and independent living. Conduct community training, outreach, and in-services as needed. Complete and submit all required documents and forms to the appropriate RICV supervisors. Perform all other duties as assigned. Pursuant to Title 17 Section 56722 staff duties shall not be assigned to more than one full-time position and staff duties shall not be performed by volunteers. Staff not paid by the regional center will still demonstrate the minimum qualifications identified in section 56724. Requirements: DESIRED QUALIFICATIONS: Two years of college experience, professional experience may be substituted for up to two years of the educational requirements. Previous Knowledge or motivation to learn of The Independent Living Movement and Philosophy. Personal experience with a disability preferred. Previous knowledge of working with people with disabilities is a plus. Strong communication, collaboration, organizational, time-management, and people skills. Ability to work in an ever changing, fast-paced, creative environment. Experience and a high comfort level with speaking in front of groups both in person and in a virtual setting. Ability to learn quickly and willingness to learn new skills. Skilled in use of Microsoft Office suite of products Word, Outlook, Power Point, and Excel Skilled in use of Google Suite of products Gmail, Google Calendar, Google Drive, Docs, Slides, Sheets, and Forms Familiarity with Zoom Zoom Meetings, Zoom Webinar, Creating and managing registrations, Moderating & Facilitating/Presenting Ability to problem solve in real time. Ability to set aside personal opinions in order to advocate based on the consensus of the community. Ability to cope with a moderate to high level of stress. Must demonstrate the ability to exercise initiative, ingenuity, and sound judgment in workload coordination and in technical matters. Self-motivated with good verbal, written, and organizational skills. Ability to maintain a large number of electronic service records. Ability to effectively present information to consumers and their family, staff, local, and state agencies, and public groups about RICV Services, Programs and issues relating to barriers and other challenges affecting people with disabilities. Ability to travel throughout the RICV's catchment area of Fresno, Madera, Merced counties as assigned. NOTIFICATION: Resources for Independence Central Valley is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Resources for Independence Central Valley is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for people with disabilities.
    $38k-62k yearly est. 11d ago

Learn more about customer service specialist jobs

How much does a customer service specialist earn in Visalia, CA?

The average customer service specialist in Visalia, CA earns between $29,000 and $49,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average customer service specialist salary in Visalia, CA

$38,000

What are the biggest employers of Customer Service Specialists in Visalia, CA?

The biggest employers of Customer Service Specialists in Visalia, CA are:
  1. Sherwin-Williams
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