Customer service specialist jobs in Warner Robins, GA - 339 jobs
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Customer Service Associate - Macon, GA
Fortune International, LLC 4.5
Customer service specialist job in Macon, GA
The CustomerService Associate supports customers shopping for Fortune International's premium food products online by assisting with orders, delivery questions, and account needs. This customer-facing role requires strong communication, organization, and attention to detail to manage inquiries across multiple channels and ensure issues are resolved efficiently. Working closely with the Ecommerce team and reporting to the Director of Ecommerce, this position plays a key role in delivering a thoughtful, high-quality customer experience. Adaptability, sound judgment, and the ability to thrive in a fast-paced environment are essential, with culinary and Salesforce experience considered strong assets.
Responsibilities
Respond to customer inquiries via email, chat, and other digital channels in a clear and professional manner
Assist customers with order questions, returns, refunds, exchanges, and billing issues
Review and manage orders in the order management system, including tracking, backorders, and delivery concerns
Troubleshoot basic technical issues related to logins, checkout, and account access
Accurately document all customer interactions and actions taken
Identify when issues should be escalated and route them appropriately
Take ownership of customer issues through resolution
Follow company policies while using sound judgment when exceptions are needed
Communicate recurring issues or trends to management team to help improve processes and the customer experience
Minimum Requirements:
High School Diploma or Equivalent
Previous customerservice experience
Strong written communication skills with the ability to explain information clearly and calmly
Comfortable working in multiple computer platforms simultaneously
High attention to detail and accuracy
Naturally inquisitive with proactive problem-solving abilities
Strong problem-solving and time management skills
Team player with the ability to collaborate effectively across all levels of the organization
Capable of embracing new technology
Ability to manage a high volume of inquiries while maintaining quality
Reliable, organized, and able to meet response time expectations
Desired
College degree
Previous customerservice experience, preferably in an e-commerce or order-based environment
Microsoft 360 - Excel experience
Salesforce experience
Call center experience
Culinary experience
Fortune Fish & Gourmet is an equal opportunity employer.
$26k-31k yearly est. Auto-Apply 10d ago
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BDC Customer Care Specialist
Hutchinson Technology 4.4
Customer service specialist job in Macon, GA
Responsibilities:
The Service BDC Representative is responsible for scheduling appointments for service through answering inbound phone calls, and making out bound calls to various people who have either declined service, have an open recall that needs to be addressed or missed their appointments among other similar lists. . Essential Duties as following;
Handle all guest inquiries with a focus on 100% guest satisfaction.
Receive inbound calls on service calls with a goal to establish a firm appointment date and time from the prospect guest to come to Hutchinson Ford.
Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle service information. .
Gather and track all guest data as directed; accurately enter into BDC database.
Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
Work in close proximity with other Service BDC Representatives in a team based environment.
Facilitate timely follow up on all inquiries as directed by management and/or procedures.
Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
Partner with BDC leadership on activities in the dealership / outside the call center. Communicate with the dealership management or front-line employees on behalf of our guests.
Participate in departmental and dealership meetings; other duties as assigned by management.
Qualifications:
Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills.
Proven customerservice track record or obvious desire to provide next level customerservice.
Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).
Pass drug testing, background investigation/interview and pre-employment assessment.
Benefits:
Competitive Pay Plan
Medical / Dental / Vision / 401K / Disability and Life Insurance / Paid Vacation and Holiday
Internal Promotion Opportunities and Ongoing Training
Employee Discounts
About Us: The Hutchinson Automotive Group is a family owned and operated group of dealerships serving Macon, Forsyth, Warner Robbins and Albany, Georgia for over 20 years. At all of our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We offer New Buick, Cadillac, Ford, GMC, Kia, Mitsubishi and Toyota and well as quality pre-owned vehicles to fit every need. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-36k yearly est. Auto-Apply 60d+ ago
Customer Experience Lead-The Shoppes at River Crossin
Victoria's Secret 4.1
Customer service specialist job in Macon, GA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $16.25
Maximum Salary: $20.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$16.3-20.8 hourly 3d ago
Customer Service Advisor
Warner Robins 21-04
Customer service specialist job in Warner Robins, GA
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 15d ago
Customer Service
Arnold Family of Restaurants, LLC
Customer service specialist job in Macon, GA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$29k-62k yearly est. 8d ago
Insurance Customer Service
Kevin Barry-State Farm Agency 3.6
Customer service specialist job in Byron, GA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance CustomerService Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus commission
Monthly and Yearly bonuses
Paid Time Off (vacation and personal/sick days)
Retirement Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$25k-34k yearly est. 29d ago
Customer Service Associate
Poly Vinyl Creations 4.0
Customer service specialist job in Byron, GA
Who We Are
Poly Vinyl Creations is a second-generation, women-owned manufacturer and distributor of outdoor living products (fencing, railing, decking, and more).
We are not rebuilding - we are being reborn.
Our culture is anchored in GOT POLY:
GOT: Get it Done. Own it. Trust the Process.
POLY: People First. Offer the Solution. Leave No Stone Unturned. Yearn for Growth.
If that doesn't resonate with you, stop reading here. If it fires you up - keep going.
About Us
Poly Vinyl Creations services the specialty outdoor market with innovative, high-quality solutions for homeowners, architects, and builders alike - combining safety, security, and aesthetic beauty in every outdoor space. We partner directly with trade-only distributors across Florida, Georgia, Alabama, South Carolina, Tennessee, North Carolina, and Virginia, offering standard and custom-style vinyl and ornamental products. Orders are delivered either through third-party logistics providers or our internal fleet of trucks from multiple manufacturing and distribution locations. We're in a period of rebirth - strengthening systems, structure, and service - and we're looking for quality-minded individuals who want to be part of that transformation.
Our Core Values
At Poly Vinyl Creations, our culture is built on GOT POLY, the foundation for how we hire, train, make decisions, and serve our customers every single day.
GOT
Get it Done.
Own it.
Trust the Process.
POLY
People First.
Offer the Solution.
Leave No Stone Unturned.
Yearn for Growth.
These values aren't just posted on the wall - they define how we show up, how we work together, and how we deliver results.
Position Purpose & Summary
Our CustomerService & Support Associates aren't just data entry clerks or phone operators - they're trusted advisers who help our customers succeed. You'll balance service, sales, and technical knowledge while communicating daily with customers, distributors, and internal production teams. Each interaction builds stronger relationships and a deeper understanding of how our products solve real-world challenges.
There is a questionairre that must be completed when you apply in order to be considered for the position.
What You'll Do
Provide the highest level of service and support to our customers.
Serve as an advisor and problem-solver, not a script reader.
Communicate daily with production, sales, and logistics to ensure smooth order flow.
Manage a variety of customer requests - quotes, orders, status updates, and issue resolutions.
Support marketing and product initiatives to drive customer engagement and retention.
Help expand our client base through proactive outreach and account rejuvenation.
Relay market concerns, trends, and customer feedback to management.
Participate in ongoing product and skill training - learning never stops here.
Your Daily Life
You'll spend your day supporting customers, learning our products, collaborating across departments, and solving problems. Every day is different - no autopilot, no monotony, and no hiding behind scripts.
Your Five Favorite Things Here
Expanding your technical knowledge about fabrication and outdoor products.
Working in an environment where every day brings something new.
Developing real business and life skills through exposure to multiple departments.
Delivering personal, human-centered service - not cookie-cutter responses.
Learning about products, customers, and market dynamics to help solve real problems.
Minimum Qualifications
Experience
3+ years in customerservice, sales, or marketing
2+ years in an office setting with database software, email, and multi-line phone systems
Familiarity or interest in construction, building products, or home improvement
Education
High School Diploma or GED required
Construction-related experience or coursework preferred
Skills & Attributes
Proficient with Google Workspace (Gmail, Sheets, Docs, Drive)
Experience using database-driven programs and managing high call volumes
Excellent written and verbal communication skills
Strong attention to detail and organizational ability
Deadline-driven and self-motivated
Capable of multitasking and adapting to change
Works well independently and as part of a team
You'll Thrive Here If You:
Enjoy a fast-paced environment where no two days are alike.
Take ownership of your work and follow issues through to resolution.
Embrace accountability and continuous learning.
Value structure, consistency, and a strong sense of purpose.
Believe in doing the right thing - even when no one's watching.
Compensation & Benefits
Weekly Pay via Direct Deposit
Paid Holidays & PTO
401(k) with Company Match
Company-Paid Dental, Vision, and Life Insurance
Company Contribution Toward Major Medical Premiums
Opportunities for Career Growth and Development
On-the-Job Training and Mentorship
Important Note
This is not a remote position. CustomerService & Support Associates work onsite at one of our locations and collaborate daily with production and operations teams to deliver excellence.
Join Us
We're not just selling outdoor products - we're rebuilding trust, redefining service, and rebirthing a company that's ready for its next chapter. If you're ready to Get it Done, Own it, and Trust the Process, we want to meet you.
Apply today and grow with us at Poly Vinyl Creations.
$23k-29k yearly est. 19d ago
Continuous Care Engagement Specialist
3:15
Customer service specialist job in Warner Robins, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
$16-18 hourly 10d ago
Service (Maintenance) Specialist - Macon-Warner Robins or Middle Georgia
Capital Square
Customer service specialist job in Warner Robins, GA
Capital Square Living (CS Living) is a fully integrated property management company based in Richmond, Virginia. CS Living was built on the strong foundation of the Capital Square brand and has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits.
Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for “Best Places to Work” by Virginia Business Magazine as well as their “Fantastic 50” reports in 2019 and 2020.
Summary
The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities and common areas of the property meet Capital Square Living's standards for cleanliness, appearance, safety and overall functionality.
Primary Responsibilities
Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem
Makes repairs in accordance with established policies, procedures, safety standards and code requirements
Prepares vacant units for leasing and new move-ins
Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work
Assists in maintaining the grounds, common areas and amenities by picking up trash and debris
Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed
Assists in conducting routine and periodic property inspections to identify safety and risk management concerns
Responds courteously to questions and requests, staying calm when addressing and resolving customer problems
Keeps the property in good repair and communicates concerns about the physical needs of the property to management
Knowledge and Skills Requirements
High School Diploma or GED (General Education Diploma)
Demonstrated ability to apply principles of logical thinking to define and correct problems
Excellent organizational skills and a customerservice mindset
Proficiency in customerservice and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts
A positive, motivating and team-oriented attitude
A desire to exceed in a very competitive environment
Work Hours
Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property). On-Call hours will apply.
Work Location
Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous.
Compensation and Benefits
Competitive wage and Performance-Based Bonuses
100% Employee Paid Healthcare Premiums
$35/Per Paycheck Cell Phone Reimbursement
120 Paid Time Off (PTO) Hours
20% Housing Discount
Professional development opportunities
Equal Opportunity Employer
At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don't hesitate to let us know.
$30k-52k yearly est. 8d ago
Customer Service Associate
Variety Stores LLC
Customer service specialist job in Macon, GA
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$22k-30k yearly est. 17d ago
Customer Service Associate - Macon, GA
D'Artagnan Inc. 4.0
Customer service specialist job in Macon, GA
The CustomerService Associate supports customers shopping for Fortune International's premium food products online by assisting with orders, delivery questions, and account needs. This customer-facing role requires strong communication, organization, and attention to detail to manage inquiries across multiple channels and ensure issues are resolved efficiently. Working closely with the Ecommerce team and reporting to the Director of Ecommerce, this position plays a key role in delivering a thoughtful, high-quality customer experience. Adaptability, sound judgment, and the ability to thrive in a fast-paced environment are essential, with culinary and Salesforce experience considered strong assets.
Responsibilities
Respond to customer inquiries via email, chat, and other digital channels in a clear and professional manner
Assist customers with order questions, returns, refunds, exchanges, and billing issues
Review and manage orders in the order management system, including tracking, backorders, and delivery concerns
Troubleshoot basic technical issues related to logins, checkout, and account access
Accurately document all customer interactions and actions taken
Identify when issues should be escalated and route them appropriately
Take ownership of customer issues through resolution
Follow company policies while using sound judgment when exceptions are needed
Communicate recurring issues or trends to management team to help improve processes and the customer experience
Minimum Requirements:
High School Diploma or Equivalent
Previous customerservice experience
Strong written communication skills with the ability to explain information clearly and calmly
Comfortable working in multiple computer platforms simultaneously
High attention to detail and accuracy
Naturally inquisitive with proactive problem-solving abilities
Strong problem-solving and time management skills
Team player with the ability to collaborate effectively across all levels of the organization
Capable of embracing new technology
Ability to manage a high volume of inquiries while maintaining quality
Reliable, organized, and able to meet response time expectations
Desired
College degree
Previous customerservice experience, preferably in an e-commerce or order-based environment
Microsoft 360 - Excel experience
Salesforce experience
Call center experience
Culinary experience
Fortune Fish & Gourmet is an equal opportunity employer.
$22k-28k yearly est. Auto-Apply 10d ago
Phlebotomist Specialist-Client Office
Labcorp 4.5
Customer service specialist job in Eastman, GA
**At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!**
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customerservice, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
*** QUARTERLY INCENTIVE BONUS PROGRAM**
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (************************************************************** .
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
**Work Schedule:**
**Monday-Thursday 7:30am-5:30pm with 1-hr lunch break**
**Friday 7:30am-12:00pm with 30 minutes lunch**
The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
**Work Location: Eastman, GA**
_This position does not require you to be fully vaccinated against COVID-19._
**Job Responsibilities:**
+ Perform blood collections by venipuncture and capillary techniques for all age groups.
+ Collect specimens for drug screens, paternity tests, alcohol tests etc.
+ Perform data entry of patient information in an accurate and timely manner.
+ Process billing information and collect payments when required.
+ Prepare all collected specimens for testing and analysis.
+ Maintain patient and specimen information logs.
+ Provide superior customerservice to all patients.
+ Administrative and clerical duties as necessary
+ Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures,
+ Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner,
+ Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations,
+ Verifying or recording identity of patient or donor and converses with patient or donor.
+ Maintaining Refrigerator and Freezer temperatures.
+ Maintain a safe, secure, and healthy work environment,
+ Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures.
+ Travel to additional sites when needed.
**Job Requirements:**
+ High school diploma or equivalent
+ Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required
+ Proven track record in providing exceptional customerservice
+ Strong communication skills; both written and verbal
+ Ability to work independently or in a team environment
+ Comfortable working under minimal supervision
+ Reliable transportation required
+ Flexibility to work overtime as needed
+ Able to pass a standardized color blindness test
**If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
$36k-56k yearly est. 15d ago
Customer Service and Sales Reps Needed for Retail Position
Dotcom Marketing
Customer service specialist job in Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
We are actively seeking event marketing representatives with a strong customerservice focus to join our team. The positions available will be responsible for all customer interactions involved with our retail marketing campaigns. Our representatives are at the forefront of all our campaigns as brand ambassadors and manage all client and customer relations at our marketing events. Our clients trust us to train and develop the right individuals who will be able to take their brands to the next level in a fast paced market place. We firmly believe that our competitive edge comes from our people and their ability to represent and develop our clients' products and services through excellent customerservice.
We are currently seeking individuals with leadership qualities and great communication skills. Because we prefer to promote from within, we also offer a management training program, customized for our firm's needs, for those dedicated to that level of achievement.
Compensation is
HOURLY + COMMISSION
!
Qualifications
Strong organizational skills and ability to network professionally
Sales or customerservice experience
Desire for advancement opportunities
We are BEST-IN-CLASS and need the best people working with us!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-33k yearly est. 3d ago
Customer Service Representative - Macon, GA
Kedia Corporation
Customer service specialist job in Macon, GA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-33k yearly est. 3d ago
Parking Services Specialist
Fort Valley State University 3.8
Customer service specialist job in Fort Valley, GA
FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking ServicesSpecialist.
Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.
JOB SUMMARY:
The Parking ServicesSpecialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards.
Maintain databases to provide accurate information and reports weekly.
Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures.
Compile and verify weekly/monthly reports within specified deadlines.
Manage accounts payable for all purchases.
Manage invoicing to third party vendors and ensure payment is made.
Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases.
Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale
Assist with towing and booting of vehicles in FVSU parking lots.
Assist FVSU public safety officers and security guards as needed.
Assist with various citation collection efforts as directed by management.
Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
High School Education or GED required
Valid Georgia driver's license and meet driving record criteria established by the Department
Excellent written and verbal communication skills
Excellent decision-making skills and the ability to think and act quickly
PREFERRED QUALIFICATIONS
Minimum of two years of relevant experience, preferable in parking.
Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies.
Must be able to operate efficiently and effectively in a fast-paced, changing environment.
Ability to communicate effectively, orally and in writing.
Experience working on a college campus
KNOWLEDGE REQUIRED BY THE POSITION
Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment
Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required.
Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary.
Ability to make sound decisions based on good judgment on a frequent basis
Skilled in conflict resolution and avoidance, and have exemplary public relations skills
COMPLEXITY/SCOPE OF WORK
Work is performed primarily outdoors, and may require exposure to extreme weather conditions
Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions
Requires weekend, holiday, and shift work
Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help
PHYSICAL DEMANDS/WORK ENVIRONMENT
Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc.
Requires long periods of walking, standing, and sitting
Requires the ability to defend oneself or a member of the community in exigent circumstances
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
*************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at
***********************************************
.
$31k-36k yearly est. 60d+ ago
Specialty Infusion Care Coordinator
Palmetto Infusion
Customer service specialist job in Eastman, GA
About Us: Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service - always delivering a warm and attentive health care experience that boosts patients' state-of-mind, improves their health, and quality of life.
At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.
For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.
About the Role:
The Specialty Infusion Care Coordinator is a Registered Nurse responsible for coordinating specialty infusion therapy and patient care
needs in the home setting. This role serves as a liaison between the home infusion pharmacy, home health agency, hospital, physician
office, and managed care providers. The RN provides clinical oversight from patient admission through the completion of therapy,
ensuring continuity of care and timely communication of patient status or changes to the appropriate healthcare professionals.
Additionally, the coordinator educates patients and caregivers on the safe and effective administration of prescribed home infusion
therapies.
Schedule: Monday - Friday; 8:00 AM - 5:00 PM, Saturdays as needed.
Service Areas: Macon, GA, Eastman GA. May also service locations in NC, SC, AL, FL, and VA.
Minimum Qualifications:
Experience/Education:
* Graduate from an accredited school of nursing.
* Active Registered Nurse License in the state(s) of practice.
* 3 years current clinical nursing experience.
* BLS or obtain upon hire.
* Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
* Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
* Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.
Essential Functions:
* Coordinates patient care activities among assigned departmental staff and contracted agency resources to ensure high-quality, efficient
delivery of home infusion services.
* Ensures all care is provided in accordance with:
* Physician orders
* Company policies and procedures
* Scope of nursing practice
* Applicable contractual and regulatory requirements
* Oversees the implementation and continuity of care plans, ensuring alignment with patient needs and therapy goals.
* Provides direct patient care as needed to promote optimal patient outcomes and ensure service level commitments are met.
* Monitors and evaluates the performance of internal and external care providers to ensure adherence to clinical standards and service
expectations.
* Facilitates timely communication and collaboration between all members of the interdisciplinary care team.
* Supports the onboarding and orientation of new staff and contracted partners as needed.
* Participates in quality assurance and performance improvement initiatives to enhance patient outcomes and service delivery.
* Maintains accurate documentation of coordination activities, patient progress, and communication with stakeholders.
About the Benefits:
* Competitive Compensation
* Comprehensive Medical Insurance
* Dental and Vision Insurance
* Company Life Insurance
* Voluntary Life and Disability Insurance
* Additional Voluntary Supplemental Plans
* Flexible Spending Account (Medical and Dependent Care)
* Health Savings Account
* 401K Retirement Plan
* Employee Assistance Program (EAP)
* Employee Discounts
* Ramsey SmartDollar Program
* Referral Program
* Tuition Assistance
* Paid Time Off
* 8 Paid Company Holidays
Patient Advocacy Statement:
At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.
Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" - a standard of excellence that defines us and enriches the lives of those we serve.
Physical Demands:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.
OTHER
All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$32k-44k yearly est. 60d+ ago
Customer Service Representative
Ucw Logistics
Customer service specialist job in Cordele, GA
Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customerservice representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
$25k-32k yearly est. Auto-Apply 23d ago
Customer Service Representative
Valence 4.6
Customer service specialist job in Eastman, GA
ESSENTIAL FUNCTIONS
Coordinates and expedites the flow of work within or between departments according to daily and weekly production schedules
MUST have strong attention to detail.
MUST have strong problem-solving skills.
MUST be able to multi-task.
MUST have strong written and verbal communication skills.
Review the MRP system to ensure customer order due dates are in line with required delivery dates
Verify customer purchase orders against internal work order to ensure that the company can comply with process
requirements and all processes have been flowed down correctly
Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame
Communicate with customers on any additional blue prints, drawings, or other items needed for processing
Coordinate with production on obtaining ECD's for orders
Prepare orders in ship out or other areas as needed
Develop daily reports on orders and communicate with production
Other duties as assigned
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Conflict Resolution - Ability to deal with others in an antagonistic situation.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Reliability - The trait of being dependable and trustworthy.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
Valence Surface Technologies is a full-service surface finishing company specializing in the commercial aerospace, defense, space and satellite industries. With strategically located sites across the United States, Valence provides a start to finish solution from NDT and chemical processing, to paint and sub-assembly.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
$26k-35k yearly est. 16d ago
Continuous Care Engagement Specialist
3:15
Customer service specialist job in Macon, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
$16-18 hourly 29d ago
Service (Maintenance) Specialist - Austin Chase
Capital Square
Customer service specialist job in Macon, GA
Capital Square Living (CS Living) is a fully integrated property management company based in Richmond, Virginia. CS Living was built on the strong foundation of the Capital Square brand and has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits.
Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for “Best Places to Work” by Virginia Business Magazine as well as their “Fantastic 50” reports in 2019 and 2020.
Summary
The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities and common areas of the property meet Capital Square Living's standards for cleanliness, appearance, safety and overall functionality.
Primary Responsibilities
Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem
Makes repairs in accordance with established policies, procedures, safety standards and code requirements
Prepares vacant units for leasing and new move-ins
Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work
Assists in maintaining the grounds, common areas and amenities by picking up trash and debris
Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed
Assists in conducting routine and periodic property inspections to identify safety and risk management concerns
Responds courteously to questions and requests, staying calm when addressing and resolving customer problems
Keeps the property in good repair and communicates concerns about the physical needs of the property to management
Knowledge and Skills Requirements
High School Diploma or GED (General Education Diploma)
Demonstrated ability to apply principles of logical thinking to define and correct problems
Excellent organizational skills and a customerservice mindset
Proficiency in customerservice and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts
A positive, motivating and team-oriented attitude
A desire to exceed in a very competitive environment
Work Hours
Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property). On-Call hours will apply.
Work Location
Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous.
Compensation and Benefits
Competitive wage and Performance-Based Bonuses
100% Employee Paid Healthcare Premiums
$35/Per Paycheck Cell Phone Reimbursement
120 Paid Time Off (PTO) Hours
20% Housing Discount
Professional development opportunities
Equal Opportunity Employer
At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don't hesitate to let us know.
How much does a customer service specialist earn in Warner Robins, GA?
The average customer service specialist in Warner Robins, GA earns between $22,000 and $37,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.
Average customer service specialist salary in Warner Robins, GA
$29,000
What are the biggest employers of Customer Service Specialists in Warner Robins, GA?
The biggest employers of Customer Service Specialists in Warner Robins, GA are: