Customer service supervisor jobs in Alaska - 301 jobs

Loan Services Supervisor Location: Juneau Salary: $26.79 - $34.66 hour True North FCU is a member-owned, full-service credit union, and our mission is to provide quality financial solutions for our members. If you like helping people & are dedicated to excellent customer service then we are looking for someone like you! We are seeking a motivated candidate with strong leadership and communication skills to join our team. This position will work closely with the Loan Services Manager to lead the department, specifically in the daily functions and in helping drive staff success. Position Responsibilities: Support and supervise LS staff including training, coaching and development Oversee daily functions to include payment processing/corrections, mortgage servicing, payoff quotes, lien documentation, and more. Supervise the administration of loan servicing products. Manage loan document retention for the department across multiple platforms. Responsible for credit reporting of consumer, mortgage, and business loans along with reporting disputes and responses. Navigate challenging situations related to member service. What you'll need: One year to three years of similar or related experience. Previous experience in lending, financial operations or data analysis preferred. A high school diploma or GED. Excellent interpersonal and communication skills as well as a keen eye for detail Computer proficiency in Microsoft Office products. Our team is dedicated to improving the economic well-being of our members and the communities we serve. VOTED 2022 & 2023 BEST PLACE TO WORK in Juneau ~ Silver Award! Come find out why! True North Federal Credit Union is a member-owned full-service financial institution offering a full benefit package including medical/dental/vision, retirement and paid time off. Pay DOE. True North FCU is an Equal Opportunity Employer. E-Verify Statement: True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify. Declaración de E-Verify: True North FCU participa en E-Verify y proporcionará al gobierno federal la información de su formulario I-9 para confirmar que está autorizado a trabajar en los EE. UU. Si E-Verify no puede confirmar que está autorizado a trabajar, True North FCU debe brindarle instrucciones por escrito y la oportunidad de comunicarse con el Departamento de Seguridad Nacional (DHS) o la Administración del Seguro Social (SSA) para que pueda comenzar a resolver el problema antes de que True North FCU pueda tomar alguna medida en su contra, incluida la rescisión. su empleo. Los empleadores solo pueden usar E-Verify una vez que haya aceptado una oferta de trabajo y completado el Formulario I-9. Para obtener más información sobre E-Verify, o si cree que True North FCU ha violado sus responsabilidades de E-Verify, comuníquese con DHS al ************ o dhs.gov/e-verify.

Vacancy Name TRIBAL VICTIM SERVICES SUPERVISOR - Hooper Bay, Chevak, or Scammon Bay Vacancy No VN842 Employment Type Full Time Non-Exempt $35.00 +DOE Salary Period Hourly Benefits As a full time, regular employee, you will be eligible to participate in the benefit programs on the first day of the month after your 60th day of employment. Job Details JOB SUMMARY: The Bay Haven Supervisor oversees daily DV/SA Shelter operations and provides guided support to CAC functions, ensuring trauma-informed, culturally responsive services across Hooper Bay, Scammon Bay, and Chevak. This position supervises both Shelter Lead Coordinators, supports Advocate training and documentation, guides crisis response and case management, and leads outreach, cultural healing groups, youth activities, and community engagement efforts. The Supervisor assists with MDT-related communication, maintains readiness of the CAC interview space, and will complete required training to later perform child forensic interviews as assigned. Regular travel for outreach and professional development is required, along with supporting data collection, monthly reporting, and program documentation in alignment with agency and grant expectations. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: * Supervise and support both Hooper Bay and Scammon Bay's Shelter Lead Coordinators, ensuring consistent, trauma-informed service delivery and adequate coverage across all shifts. Provide daily oversight to Advocates regarding onboarding, training, documentation expectations, and performance. Maintain a strong presence in shelter operations by monitoring caseloads, client needs, safety planning, cleanliness, facility readiness, and staff support. Ensure shelter operations meet safety, confidentiality, and cultural responsiveness standards. * Guide Shelter staff in providing crisis response, safety planning, legal advocacy, and referrals, including assisting victims in navigating Tribal or State Court processes such as protective orders and related legal actions. Ensure client files, case notes, lethality assessments, and follow-up contacts are completed accurately and on time. Assist Shelter Leads with coordination of case management needs such as travel arrangements, resource connections, and aftercare planning for participants. * Ensure all Advocates complete required training courses including DV/SA core training, confidentiality, cultural safety, emergency procedures, and agency policies. Track staff training hours and certifications and schedule required refreshers. Mentor staff in trauma-informed care, shelter operations, and victim-centered practices. Maintain compliance with program policies, accreditation expectations, and grant documentation requirements related to shelter services. * Lead and coordinate Bay Haven outreach efforts in collaboration with the Shelter Leads, including crafting nights, cultural healing groups, youth activities, school partnerships, and community engagement events. Build and maintain relationships with Tribal councils, schools, clinics, AST/OCS, behavioral health providers, and other partners. Manage logistics, materials, and staff participation for outreach in all service communities. * Team with the Tribal Victim Services Director to assist with limited daily tasks such as scheduling, communication with partners, and maintaining readiness of the interview space. Work toward completing forensic interview training and participate only as assigned. Ensure coordination of MDT meetings, case tracking, and communication is supported but not overseen under the guidance of the Victim Services Manager. * Travel as required to Anchorage, Bethel, and the three service communities (Hooper Bay, Scammon Bay, Chevak) for outreach events, meetings, cross-training, and professional development. Attend statewide and national trainings to maintain supervisory skills, cultural competence, and trauma-informed leadership practices. * Assist with data collection, monthly reports, and grant-related documentation related to shelter operations, outreach, and staff activities. Participate in agency meetings, supervision, and strategic planning activities as assigned. COMPETENCIES, SKILLS, AND ABILITIES: * Ability to read, comprehend, and follow established policies and procedures. * Ability to manage work time well, prioritize and meet deadlines. * Ability to exercise good judgment, courtesy and tact. * Ability to establish good rapport with people of diverse cultures and belief systems. * Demonstrated ability to work effectively in a team environment. * Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality. WORK ENVIRONMENT/JOB CONDITIONS: * Agency is a mandated tobacco, drug and alcohol-free workplace. * Develops and maintains constructive and cooperative working relationships with others. * Uses computers and computer programs effectively to enter data, create spreadsheets and process information, and to develop documents, and program and training materials. * Develops specific goals and plans to prioritize, organize, and accomplish work. * Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures. * Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties of this job, the employee is regularly grasp, type, see, talk, hear, and lift and carry 40 pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials. * Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things. * Must be in good general health and free from serious physical, mental health and/or substance abuse problems. POSITION TYPE/EXPECTED HOURS OF WORK: This is full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. or hours vary with location. Occasional evening and weekend work may be required as job duties demand. TRAVEL: Primarily local during the business day, although some out-of-area and overnight travel may be expected. Occasional travel to rural Alaska. EMPLOYMENT REQUIREMENTS AND REQUIRED EDUCATION: * Must be at least 18 years of age. * Mandatory DV/SA advocacy training (within 90 days). * Forensic Interviewer Certification (upon next scheduled training; travel required). * State and federal background checks, including fingerprints, may be required. * High School Diploma plus five years related professional experience in program management, rural community development, or related fields. * Working knowledge of rural Alaska; ability to travel occasionally to rural program sites. * Understanding of domestic violence, sexual assault, child abuse, trauma response, and crisis intervention. * Employees are expected to remain alert, attentive, and fully engaged in their responsibilities during all working hours. Sleeping while on duty is strictly prohibited. * Experience as a team player, coordinating projects and special events, training, and providing long-distance support. * Demonstrated effective oral and written communication skills including strong expertise in cross-cultural communication. * Responsible work ethic with reliable attendance. * Proven ability and willingness to be self-directed in problem solving and decision-making and perform basic assignment with little or no direct supervision while also working effectively as a team member. * Demonstrated intermediate level of computer skills necessary in order to use and create documents and reports, spreadsheets, workshop materials and slide presentations, and to enter data into intricate database programs and proficient use of Microsoft Word, Excel, PowerPoint, Publisher, and Outlook. * Must keep all matters concerning participants in strictest confidence as required by HIPAA privacy and the 42 CFR, Part II confidentiality regulations. * Must be able to provide own transportation to meet work schedule requirements. * Must have a valid driver's License and maintain a valid driver's license throughout the course of employment. Must provide a copy of current driving record from the Department of Motor Vehicles annually. * Must have an insured vehicle, present proof of insurance, and maintain proof of insurance throughout the course of employment. * Agency recommends annual TB screening and physical as part of employee's personal wellness plan. (Recommendation - Not a requirement of this position) PREFERRED EDUCATION AND EXPERIENCE: * AA in related field of study. * Experience administering tribal victim services programs in rural Alaska. BENEFITS: As a full time, regular employee, you will be eligible to participate in our competitive benefits programs on the first day of the month after your 60th day of employment, including but not limited to: * Medical, Dental & Vision * Life & Supplemental Insurance * 401K/Pension Plan * Flexible Spending Account/Health & Dependent Care * Health Savings Account * Employee Assistance Program * 20 days (160 hours) of accrued Paid Time Off * 12 Established paid holidays * Monthly Wellness Reimbursement

Sign-on bonus available for eligible external applicants! Contact us today to learn more! The Relationship Specialist II (RS II) is a universal role that encompasses various duties and responsibilities of a concierge, RS I, ITM Rep and Relationship Manager I in order to serve our members as needed in-person or over the phone to sustain and support branch operations. Under general supervision, they will guide members to the proper destination for the appropriate resolution or assist them directly. The RS II performs a wide variety of job duties including, opening new accounts/sub-shares, receiving and disbursing cash, plastic card services, originating and processing loan applications, and referring Mortgage, Investments, and Autoland. The RS II also performs wide variety of account maintenance and transactions. Meeting and exceeding performance goals and revenue targets will be part of the RS II Minimum Performance Standards. The RS II ensures member transactions are processed in an accurate and timely manner to achieve the Credit Union's member service objectives. The RS II is also responsible for providing operational support and exceptional member service while maintaining controls and safeguards. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Responsibilities: Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month. Performs various job duties including but not limited to: Escorting members to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans. As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA. Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier's Checks. Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members. Ensures the branch is in balance including the TCR. Identifies and reports any suspicious behavior or suspected fraud activity. Completes all required training and compliance modules. Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Treats all team members and members with respect Other related duties as assigned. Minimum Qualifications: 1 year experience in a similar position and prior loan experience and reaching service and performance goals Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation E Comprehensive knowledge of all deposit account products and all services Working knowledge of loan products and associated system(s) (Loans PQ - loans decisioning system) Proven ability to garner business Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature Capable of working under pressure and with frequent interruptions Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills. Attention to detail. Education: Successful completion of all compliance related coursework NMLS Registered Notary preferred Website: nuvisionfederal.com/career Pay scale by applicable geographic location: Alaska: Min $21.34 - Mid $26.68 - Max $32.01 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement

The Relationship Specialist II (RS II) is a universal role that encompasses various duties and responsibilities of a concierge, RS I, ITM Rep and Relationship Manager I in order to serve our members as needed in-person or over the phone to sustain and support branch operations. Under general supervision, they will guide members to the proper destination for the appropriate resolution or assist them directly. The RS II performs a wide variety of job duties including, opening new accounts/sub-shares, receiving and disbursing cash, plastic card services, originating and processing loan applications, and referring Mortgage, Investments, and Autoland. The RS II also performs wide variety of account maintenance and transactions. Meeting and exceeding performance goals and revenue targets will be part of the RS II Minimum Performance Standards. The RS II ensures member transactions are processed in an accurate and timely manner to achieve the Credit Union's member service objectives. The RS II is also responsible for providing operational support and exceptional member service while maintaining controls and safeguards. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Responsibilities: Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month. Performs various job duties including but not limited to: Escorting member's to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans. As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA. Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier's Checks. Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members. Ensures the branch is in balance including the TCR. Identifies and reports any suspicious behavior or suspected fraud activity. Completes all required training and compliance modules. Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Treats all team members and members with respect Other related duties as assigned. Qualifications: 1 year experience in a similar position and prior loan experience and reaching service and performance goals Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation E Comprehensive knowledge of all deposit account products and all services Working knowledge of loan products and associated system(s) (Loans PQ - loans decisioning system) Proven ability to garner business Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature Capable of working under pressure and with frequent interruptions Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills. Attention to detail. Education: Successful completion of all compliance related coursework NMLS Registered Notary preferred Website: nuvisionfederal.com/careers Benefits: • Medical • Dental • Vision • Life Insurance • Flexible Spending Account • 401(k) Matching • Paid Time Off • Training Provided • Tuition Reimbursement Covid-19 Precaution(s): • Remote Interview Process (some positions vary) • Social Distancing and Mask Guidelines in place

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a Bilingual (Spanish/English) **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + Bilingual in both Spanish and English (read, write, speak) + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

Department: Family Services Employment Status: Full Time Program: Family and Social Services FLSA Status: Exempt Reports To: Family and Social Services Director Schedule: 40 hours/52 weeks Supervises: Family Services Technician, DV/SA Advocate/Visitation Specialist, Family Services Case Worker, Family Services Preservation Worker, DV/SA Services Coordinator, Family Services Advocate Aide/Parenting Resource, Guardianship Case Manager, ICWA Tribal Representative Job Summary The Family Services Supervisor acts in a key supportive leadership role within Kenaitze Indian Tribe whose primary responsibility is the oversight of the Tribe's Family Services programs and staff, including planning program strategies, goals, initiatives and structure in alignment with the Tribe's values and vision. The Family Services Supervisor is responsible for budgetary and performance measures, achievement of goals and strategies, and results of monitoring functions. The Family Services Supervisor will works collaboratively with the Tribe's programs and outside agencies. Essential Functions Responsible for day to day operations of the Family Services programs, to include, operational planning, data collection/interpretation, award and funding compliance, budgets, personnel & records management oversight. Develop procedures for all Family Services programs. Ensure the un'ina (clients) care from intake to discharge is delivered and provide direct service. Assist with program referrals to other internal Tribal services or external community programs. Regularly reviews all cases to ensure quality and adherence to local, state and federal guidelines or regulations. Collaborate with Family Services program employees to identify the needs of the families for education and training and refer as applicable. Ensure the Tribe's representation at essential local, state and federal services meetings and activities. Responsible for customer service and quality assurance in the Family Services programs, and resolution of un'ina concerns. Manage, mentor, train and succession planning for all Family Services program employees. Manage research grant opportunities, the Family Service program budget and approve ReqLogic, work schedules and time on Webclock. It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives. Working Conditions Lifting Requirements Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Physical Requirements Stand or Sit (Stationary position) Walk (Move, Traverse) Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position) Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse) Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Taste/Smell (Detect, Distinguish, Determine) Repetitive Motion OSHA Categories Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid Travel Local In-State Out-of-State Qualifications Education Bachelor's in Social Work, Psychology, Sociology, or other human service related degree or a combination of education and experience may be substituted for a degree Experience Experience working with Department of Public Assistance, and other State and Federal agencies. Two (2) years of experience in managing family and community based programs (DV/SA, Child Welfare and Prevention), and personnel management. Experience in investigations of reports of harm. Experience managing private, state and federal grants; and grant compliance. Experience in budget management. Experience in policy and procedure development and implementation. Experience in public speaking. Preferred Knowledge and experience working with cultural diversities License/Certification Valid Alaska Driver's License and must remain insurable under Kenaitze Indian Tribe's policy. First Aid and CPR certifications, or within 90 days. MANDT certification, or within 90 days. Special Skills The terminology commonly used in human services fields or settings. The resources available to meet the needs of recipients. Critical Incident Reporting, Adult Protective Services, Office of Children's Services reporting. The ability to evaluate needs assessments to meet the needs of the population to be served. The ability to organize, evaluate, and present information orally and in writing. The ability to work with professional and support staff. Conflict resolution and de-escalation skills. Excellent prioritization skills. This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position *Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe.

Are you looking for a career that makes a difference? JAMHI Health & Wellness, Inc. is seeking a Recovery Services Supervisor to provide strong clinical and operational leadership within our reentry and recovery programs. This role is ideal for a recovery-oriented professional who can balance program oversight with direct peer support while advancing grant-funded initiatives, including JTC activities. Under the direction of the CIO, you will oversee reentry and JASAP program operations while serving as a peer role model, mentor, advocate, and motivator. The position includes direct delivery of peer support services such as outreach, mentoring, systems navigation, sober activities, and public education. You will support individuals through their personal recovery journeys, helping them progress toward stabilization and sustained independence, while ensuring program integrity, accountability, and alignment with grant requirements. Minimum Qualifications: Education and Experience: * Bachelor's degree * Related experience can substitute on a year for year basis * Two years of experience providing direct service in the field of human services. * One year of supervisory experience * Personal experience with addiction and recovery * Be a past or present consumer of behavioral health services * Including mental health or substance use * Three years of actively managed continuous sobriety with maintained sobriety as a condition of continued employment * A willingness to self-identify as a person in recovery with a history of managing one's own health and wellbeing License/Certification: * A valid driver's license * The incumbent must be able to clear the JAMHI auto insurance screening through the independent insurance carrier * Ability to achieve and maintain Peer Support Specialist certification in Alaska * CPR certification within 30 days of hire Preferred Qualifications: * A bachelor's degree in social work or another related field * Experience providing direct services with persons experiencing severe mental illness and co-occurring disorders All JAMHI positions require the ability to pass a criminal background check in accordance with the current state regulation requirements and a valid Alaska driver's license and be able to clear the JAMHI auto insurance screening through the independent insurance carrier and/or if driving JAMHI believes that diversity of thought, lived experience, culture, identity, and perspective strengthens our workplace and drives better outcomes. We welcome individuals who bring different ways of thinking and a wide range of personal and professional backgrounds. We provide equal employment opportunities to all employees and applicants. We do not discriminate on the basis of race, color, national origin, ancestry, ethnic origin, religion, creed, sex, pregnancy, childbirth, related medical conditions, physical or mental disability, age, marital status, changes in marital status, parenthood or status as a parent, sexual orientation, gender identity, gender expression, genetic information, family medical history, veteran or military status, citizenship or immigration status where applicable, or any other characteristic protected by federal, state, or local law. Pay Range: $33.72 - $42.83 per hour

The University of Alaska Anchorage, Division of Campus Services, seeks a Conversion Supervisor to oversee arena conversions of the Alaska Airlines Center (AAC). The AAC is a stunning 196,000 square foot facility that seats up to 5,000 spectators in the main arena and is a cornerstone of UAA's Anchorage campus. We're looking for a dynamic leader who can thrive in a fast-paced environment and manage multiple tasks effortlessly. If you're someone who excels at both written and verbal communication, and you're flexible about working beyond the usual 9-to-5-whether that's evenings, weekends, or holidays-then we'd love to hear from you. In this role, you'll be steering the ship and ensuring everything runs smoothly, all while adapting to the needs of a busy and evolving workplace. While performing the essential functions of this job, the employee is often asked to multi-task under time limits. This position requires close attention to detail, and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. While performing the essential functions of the job, the employee frequently operates a computer and other office devices such telephones, copy machines, fax machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information. The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times. Minimum Qualifications: Associate's degree and two years progressively responsible experience related to the program specialty, or an equivalent combination of training and experience. Forklift and aerial lift certifications may be required within the first 6 months of employment Experience with facility coordination and direct employee supervision is preferred. Bachelor's degree in business, facility management, or other related field is preferred. FERPA certification or certification completion within 30 days of the job start date. Title IX certification or certification completion within 30 days of the job start date. Behavior Based Safety (BBS) certification or certification completion within 30 days of the job start date. Workplace Harassment Prevention certification or certification completion within 30 days of the job start date. Position Details: This position is located on the University of Alaska campus in Anchorage. This is a term-funded, full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified. Please attach a cover letter, resume, and contact information for at least three professional references. References must include a current or recent supervisor. This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Brandon Mckinney, Operations Manager, at ********************* or ************. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

Department Transportation Employment Type Seasonal - Full Time Location Denali Transportation and Logistics Workplace type Onsite Responsibilities Requirements Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Cultural Programs Supervisor 9 months on, 3 months off paid year round. Icy Strait Point | Hoonah, Alaska Share culture. Lead with purpose. Create experiences that endure. Icy Strait Point is a world-class, Alaska Native-owned destination rooted in Haa Aaní -the ancestral land of the Huna Tlingit people. Built on the site of a historic salmon cannery, Icy Strait Point welcomes guests from around the world while honoring the culture, stories, and way of life that have sustained this community for generations. We are seeking a Cultural Programs Supervisor to lead and evolve our signature cultural experiences, including the Tlingit Cultural Theatrical Show , Hoonah Sightseeing Tours , and other cultural programming. This role blends cultural stewardship, leadership, performance coordination, and operational excellence to deliver meaningful and authentic guest experiences. The Role The Cultural Programs Supervisor is responsible for the planning, delivery, and continuous development of cultural programs that reflect Tlingit heritage with integrity, professionalism, and pride. This position works closely with Elders, culture bearers, artists, performers, and operational teams to ensure cultural accuracy, high production quality, and exceptional guest engagement. Key Responsibilities Program Leadership & Development Lead the planning, scheduling, execution, and growth of cultural programs and performances Coordinate theatrical production elements including scripts, sound, lighting, costuming, and staging Facilitate creative workshops to evolve storytelling, choreography, and music rooted in Tlingit culture Collaborate with Elders and culture bearers to ensure respectful, accurate interpretation Develop pre-show, post-show, and on-site storytelling moments that deepen guest connection Team Development & Performance Excellence Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers Coach team members in storytelling, stage presence, guest engagement, and cultural interpretation Foster professionalism, confidence, and cultural pride through mentorship and feedback Conduct performance reviews, rehearsals, and ongoing development conversations Operations & Safety Oversee rehearsal and performance logistics and daily cultural programming Ensure safety training, emergency preparedness, and seasonal drills Manage schedules, guest flow, and capacity using FareHarbor and internal systems Maintain inventory of regalia, props, equipment, and cultural materials Guest Experience & Cultural Integrity Deliver welcoming, meaningful, and memorable guest interactions Uphold Icy Strait Point's guiding principles: Best, Authentic, Profitable Model cultural respect, storytelling excellence, and stewardship in every encounter Qualifications Preferred 10 years of experience in Alaska's tourism industry, with emphasis on safety and operations Experience teaching Tlingit culture, history, stories, singing, and dancing Minimum 6 years of staff leadership experience Strong customer service philosophy and practices Ability to deliver tour narration and cultural performance content Proficient in Microsoft Office and adaptable to learning new systems Valid driver's license with a clean driving record High school diploma required; college degree preferred Willing to comply with pre-employment and ongoing drug and alcohol testing Physical & Work Environment Ability to lift up to 25 pounds and stand or walk for extended periods (5+ miles daily) Willingness to live in a remote rural community for a minimum of 7 months per year Comfortable traveling by small plane or ferry Able to work outdoors and travel on gravel roads in varied weather conditions Native Preference & Equal Opportunity Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638 . Applicants must have legal authorization to work in the United States. We are committed to creating a respectful, inclusive, and culturally grounded workplace.

Cultural Programs Supervisor 9 months on, 3 months off paid year round. Icy Strait Point | Hoonah, Alaska Share culture. Lead with purpose. Create experiences that endure. Icy Strait Point is a world-class, Alaska Native-owned destination rooted in Haa Aaní -the ancestral land of the Huna Tlingit people. Built on the site of a historic salmon cannery, Icy Strait Point welcomes guests from around the world while honoring the culture, stories, and way of life that have sustained this community for generations. We are seeking a Cultural Programs Supervisor to lead and evolve our signature cultural experiences, including the Tlingit Cultural Theatrical Show , Hoonah Sightseeing Tours , and other cultural programming. This role blends cultural stewardship, leadership, performance coordination, and operational excellence to deliver meaningful and authentic guest experiences. The Role The Cultural Programs Supervisor is responsible for the planning, delivery, and continuous development of cultural programs that reflect Tlingit heritage with integrity, professionalism, and pride. This position works closely with Elders, culture bearers, artists, performers, and operational teams to ensure cultural accuracy, high production quality, and exceptional guest engagement. Key Responsibilities Program Leadership & Development Lead the planning, scheduling, execution, and growth of cultural programs and performances Coordinate theatrical production elements including scripts, sound, lighting, costuming, and staging Facilitate creative workshops to evolve storytelling, choreography, and music rooted in Tlingit culture Collaborate with Elders and culture bearers to ensure respectful, accurate interpretation Develop pre-show, post-show, and on-site storytelling moments that deepen guest connection Team Development & Performance Excellence Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers Coach team members in storytelling, stage presence, guest engagement, and cultural interpretation Foster professionalism, confidence, and cultural pride through mentorship and feedback Conduct performance reviews, rehearsals, and ongoing development conversations Operations & Safety Oversee rehearsal and performance logistics and daily cultural programming Ensure safety training, emergency preparedness, and seasonal drills Manage schedules, guest flow, and capacity using FareHarbor and internal systems Maintain inventory of regalia, props, equipment, and cultural materials Guest Experience & Cultural Integrity Deliver welcoming, meaningful, and memorable guest interactions Uphold Icy Strait Point's guiding principles: Best, Authentic, Profitable Model cultural respect, storytelling excellence, and stewardship in every encounter Qualifications Preferred 10 years of experience in Alaska's tourism industry, with emphasis on safety and operations Experience teaching Tlingit culture, history, stories, singing, and dancing Minimum 6 years of staff leadership experience Strong customer service philosophy and practices Ability to deliver tour narration and cultural performance content Proficient in Microsoft Office and adaptable to learning new systems Valid driver's license with a clean driving record High school diploma required; college degree preferred Willing to comply with pre-employment and ongoing drug and alcohol testing Physical & Work Environment Ability to lift up to 25 pounds and stand or walk for extended periods (5+ miles daily) Willingness to live in a remote rural community for a minimum of 7 months per year Comfortable traveling by small plane or ferry Able to work outdoors and travel on gravel roads in varied weather conditions Native Preference & Equal Opportunity Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638 . Applicants must have legal authorization to work in the United States. We are committed to creating a respectful, inclusive, and culturally grounded workplace.

Sign-on bonus available for eligible external applicants! Contact us today to learn more! The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals. Responsibilities: Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks). Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed. Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards. Performs a wide variety of account maintenance; change of address and name change. Recommends other products and services appropriately with each member transaction. Required to complete compliance training and all other training offered to RS I. Balances cash drawer. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats all co-workers and members with respect. Qualifications: 1-yr related branch operations experience. Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations. Comprehensive knowledge of all deposit account products and all services. Basic knowledge of all applicable Federal, State and NCUA regulations. Demonstrated ability to follow written and verbal instructions. Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates. Demonstrated ability to operate office machines to include; copier, 10-key and PC. Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Knowledge of Internet / Intranet Knowledge of SharePoint Good verbal / written communication, problem solving, member service, and organizational skills. Attention to detail. Must present a professional demeanor. Capable of working under pressure and with frequent interruptions. Successful completion of all compliance related coursework NMLS Registered Education: High School or Equivalent Website: nuvisionfederal.com/careers Pay scale by applicable geographic location: Alaska: Min $20.00 - Mid $24.31 - Max $29.17 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement

Sign-on bonus available for eligible external applicants! Contact us today to learn more! The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals. Responsibilities:Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks). Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed. Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards. Performs a wide variety of account maintenance; change of address and name change. Recommends other products and services appropriately with each member transaction. Required to complete compliance training and all other training offered to RS I. Balances cash drawer. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats all co-workers and members with respect. Qualifications:1-yr related branch operations experience. Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations. Comprehensive knowledge of all deposit account products and all services. Basic knowledge of all applicable Federal, State and NCUA regulations. Demonstrated ability to follow written and verbal instructions. Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates. Demonstrated ability to operate office machines to include; copier, 10-key and PC. Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Knowledge of Internet / IntranetKnowledge of SharePointGood verbal / written communication, problem solving, member service, and organizational skills. Attention to detail. Must present a professional demeanor. Capable of working under pressure and with frequent interruptions. Successful completion of all compliance related coursework NMLS Registered Education: High School or EquivalentWebsite: nuvisionfederal. com/careers Pay scale by applicable geographic location:Alaska: Min $20. 00 - Mid $24. 31 - Max $29. 17The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Benefits:MedicalDentalVisionLife InsuranceFlexible Spending Account 401(k) MatchingPaid Time OffTraining ProvidedTuition Reimbursement

Family Services Supervisor Department: Family Services Employment Status: Full Time Program: Family and Social Services FLSA Status: Exempt Reports To: Family and Social Services Director Schedule: 40 hours/52 weeks Supervises: Family Services Technician, DV/SA Advocate/Visitation Specialist, Family Services Case Worker, Family Services Preservation Worker, DV/SA Services Coordinator, Family Services Advocate Aide/Parenting Resource, Guardianship Case Manager, ICWA Tribal Representative Job Summary The Family Services Supervisor acts in a key supportive leadership role within Kenaitze Indian Tribe whose primary responsibility is the oversight of the Tribe's Family Services programs and staff, including planning program strategies, goals, initiatives and structure in alignment with the Tribe's values and vision. The Family Services Supervisor is responsible for budgetary and performance measures, achievement of goals and strategies, and results of monitoring functions. The Family Services Supervisor will works collaboratively with the Tribe's programs and outside agencies. Essential Functions Responsible for day to day operations of the Family Services programs, to include, operational planning, data collection/interpretation, award and funding compliance, budgets, personnel & records management oversight. Develop procedures for all Family Services programs. Ensure the un'ina (clients) care from intake to discharge is delivered and provide direct service. Assist with program referrals to other internal Tribal services or external community programs. Regularly reviews all cases to ensure quality and adherence to local, state and federal guidelines or regulations. Collaborate with Family Services program employees to identify the needs of the families for education and training and refer as applicable. Ensure the Tribe's representation at essential local, state and federal services meetings and activities. Responsible for customer service and quality assurance in the Family Services programs, and resolution of un'ina concerns. Manage, mentor, train and succession planning for all Family Services program employees. Manage research grant opportunities, the Family Service program budget and approve ReqLogic, work schedules and time on Webclock. It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives. Working Conditions Lifting Requirements Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Physical Requirements Stand or Sit (Stationary position) Walk (Move, Traverse) Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position) Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse) Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Taste/Smell (Detect, Distinguish, Determine) Repetitive Motion OSHA Categories Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid Travel Local In-State Out-of-State Qualifications Education Bachelor's in Social Work, Psychology, Sociology, or other human service related degree or a combination of education and experience may be substituted for a degree Experience Experience working with Department of Public Assistance, and other State and Federal agencies. Two (2) years of experience in managing family and community based programs (DV/SA, Child Welfare and Prevention), and personnel management. Experience in investigations of reports of harm. Experience managing private, state and federal grants; and grant compliance. Experience in budget management. Experience in policy and procedure development and implementation. Experience in public speaking. Preferred Knowledge and experience working with cultural diversities License/Certification Valid Alaska Driver's License and must remain insurable under Kenaitze Indian Tribe's policy. First Aid and CPR certifications, or within 90 days. MANDT certification, or within 90 days. Special Skills The terminology commonly used in human services fields or settings. The resources available to meet the needs of recipients. Critical Incident Reporting, Adult Protective Services, Office of Children's Services reporting. The ability to evaluate needs assessments to meet the needs of the population to be served. The ability to organize, evaluate, and present information orally and in writing. The ability to work with professional and support staff. Conflict resolution and de-escalation skills. Excellent prioritization skills. This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position *Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe. Job Posted by ApplicantPro

Are you looking for a career that makes a difference? JAMHI Health & Wellness, Inc. is seeking a Recovery Services Supervisor to provide strong clinical and operational leadership within our reentry and recovery programs. This role is ideal for a recovery-oriented professional who can balance program oversight with direct peer support while advancing grant-funded initiatives, including JTC activities. Under the direction of the CIO, you will oversee reentry and JASAP program operations while serving as a peer role model, mentor, advocate, and motivator. The position includes direct delivery of peer support services such as outreach, mentoring, systems navigation, sober activities, and public education. You will support individuals through their personal recovery journeys, helping them progress toward stabilization and sustained independence, while ensuring program integrity, accountability, and alignment with grant requirements. Minimum Qualifications: Education and Experience: Bachelor's degree Related experience can substitute on a year for year basis Two years of experience providing direct service in the field of human services. One year of supervisory experience Personal experience with addiction and recovery Be a past or present consumer of behavioral health services Including mental health or substance use Three years of actively managed continuous sobriety with maintained sobriety as a condition of continued employment A willingness to self-identify as a person in recovery with a history of managing one's own health and wellbeing License/Certification: A valid driver's license The incumbent must be able to clear the JAMHI auto insurance screening through the independent insurance carrier Ability to achieve and maintain Peer Support Specialist certification in Alaska CPR certification within 30 days of hire Preferred Qualifications: A bachelor's degree in social work or another related field Experience providing direct services with persons experiencing severe mental illness and co-occurring disorders All JAMHI positions require the ability to pass a criminal background check in accordance with the current state regulation requirements and a valid Alaska driver's license and be able to clear the JAMHI auto insurance screening through the independent insurance carrier and/or if driving JAMHI believes that diversity of thought, lived experience, culture, identity, and perspective strengthens our workplace and drives better outcomes. We welcome individuals who bring different ways of thinking and a wide range of personal and professional backgrounds. We provide equal employment opportunities to all employees and applicants. We do not discriminate on the basis of race, color, national origin, ancestry, ethnic origin, religion, creed, sex, pregnancy, childbirth, related medical conditions, physical or mental disability, age, marital status, changes in marital status, parenthood or status as a parent, sexual orientation, gender identity, gender expression, genetic information, family medical history, veteran or military status, citizenship or immigration status where applicable, or any other characteristic protected by federal, state, or local law.

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Sign-on bonus available for eligible external applicants! Contact us today to learn more! The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals. Responsibilities:Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks). Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed. Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards. Performs a wide variety of account maintenance; change of address and name change. Recommends other products and services appropriately with each member transaction. Required to complete compliance training and all other training offered to RS I. Balances cash drawer. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats all co-workers and members with respect. Qualifications:1-yr related branch operations experience. Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations. Comprehensive knowledge of all deposit account products and all services. Basic knowledge of all applicable Federal, State and NCUA regulations. Demonstrated ability to follow written and verbal instructions. Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates. Demonstrated ability to operate office machines to include; copier, 10-key and PC. Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Knowledge of Internet / IntranetKnowledge of SharePointGood verbal / written communication, problem solving, member service, and organizational skills. Attention to detail. Must present a professional demeanor. Capable of working under pressure and with frequent interruptions. Successful completion of all compliance related coursework NMLS Registered Education: High School or EquivalentWebsite: nuvisionfederal. com/careers Pay scale by applicable geographic location:Alaska: Min $20. 00 - Mid $24. 31 - Max $29. 17The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Benefits:MedicalDentalVisionLife InsuranceFlexible Spending Account 401(k) MatchingPaid Time OffTraining ProvidedTuition Reimbursement

Sign-on bonus available for eligible external applicants! Contact us today to learn more! The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals. Responsibilities: Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks). Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed. Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards. Performs a wide variety of account maintenance; change of address and name change. Recommends other products and services appropriately with each member transaction. Required to complete compliance training and all other training offered to RS I. Balances cash drawer. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats all co-workers and members with respect. Qualifications: 1-yr related branch operations experience. Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations. Comprehensive knowledge of all deposit account products and all services. Basic knowledge of all applicable Federal, State and NCUA regulations. Demonstrated ability to follow written and verbal instructions. Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates. Demonstrated ability to operate office machines to include; copier, 10-key and PC. Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Knowledge of Internet / Intranet Knowledge of SharePoint Good verbal / written communication, problem solving, member service, and organizational skills. Attention to detail. Must present a professional demeanor. Capable of working under pressure and with frequent interruptions. Successful completion of all compliance related coursework NMLS Registered Education: High School or Equivalent Website: nuvisionfederal.com/careers Pay scale by applicable geographic location: Alaska: Min $20.00 - Mid $24.31 - Max $29.17 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement