Customer service supervisor jobs in Albuquerque, NM - 408 jobs
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Member Service Representative (Full-Time) - Albuquerque
Navy Federal Credit Union 4.7
Customer service supervisor job in Albuquerque, NM
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 2600 San Pedro Dr, NE, Albuquerque, New Mexico 87110
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
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. 2025
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Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$27k-33k yearly est. 1d ago
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Team Lead Customer Service (Full-Time)
Hvfollettlocation
Customer service supervisor job in Albuquerque, NM
The Team Lead CustomerService works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of the store manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.
Responsibilities
Leads the work activities of department team members, PT, and Temporary including:
Ensures shelves and other displays are stocked, restocked, and maintained according to company standards.
Ensures markups or markdowns are taken according to company directives.
Greets and assists customers with inquiries and purchases utilizing a cash register to process payments and refunds and resolves escalated customer issues.
Partners to create and maintain a Hassle Free customerservice culture, focused on solutions-based selling and an exceptional customer experience.
Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures are followed, including cash, checks, and credit/debit cards.
Coordinates the work activities of team members, including conducting training for new employees. Ensures that the team members understand and follow Corporate and store policies and procedures.
Receives and verifies orders and completes store reports.
May be a key holder and responsible for opening and/or closing the store.
Understands and processes website orders, including picking merchandise and shipping orders.
Maintains neat and clean store and work areas.
May assist other team members with completing the work of the department.
Performs other duties as assigned.
Pay Range $12.00-$24.33/hour
$12-24.3 hourly 23h ago
Customer Service Associate West Central
The Hertz Corporation 4.3
Customer service supervisor job in Albuquerque, NM
Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm.
As a **CustomerService Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.
**Wages range from: $13-$20/hr. Posting open until position is filled.**
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
+ Up to 40% off any standard Hertz Rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
**You will be responsible for a wide variety of assignments, including:**
+ Qualifying and processing customer rentals with accuracy and detail **.**
+ Persuasively selling optional services.
+ Processing customer rental returns.
+ Conducting vehicle service and maintenance.
**Job Qualifications:**
+ Previous customerservice experience and sales skills.
+ Ability to work in a fast-paced environment with a variety of tasks.
+ Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
+ Detail oriented.
+ Computer literate.
+ Proficiency in English.
+ Must have a valid driver's license, with an acceptable driving record
+ Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$13-20 hourly 60d+ ago
Customer Service Associate
Preventive Pest Control 3.7
Customer service supervisor job in Albuquerque, NM
We're looking for an enthusiastic, highly motivated customerservice representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Field inbound calls and schedule appointments, intercept payments, and troubleshoot accounts.
Make outbound calls to schedule appointments and collect payments.
Ensure customer account information is up-to-date.
Create records of customer interactions and follow up to ensure all questions have been asked.
Respond promptly and courteously to customer inquiries via phone, email, and in person.
Schedule pest control services and coordinate appointments with customers.
Provide information about our pest control services, pricing, and procedures.
Address customer concerns or issues with empathy and professionalism.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with the pest control team to ensure efficient service delivery.
Upsell additional services or products based on customer needs.
Stay informed about pest control industry trends and company offerings.
Excellent communication skills, both verbal and written.
Strong customerservice orientation with a friendly and approachable demeanor.
Ability to multitask and prioritize in a fast-paced environment.
Proficient in computer skills for data entry and utilizing customer management systems.
Be willing to train on pest control services and products (training provided).
Previous experience in customerservice or a related field is a plus.
Customer service supervisor job in Albuquerque, NM
Full-time Description
Job Title: Customer Engagement Specialist
Department: Customer Engagement Department
Reports to: Customer Engagement Manager
The Customer Engagement Specialist (CES) is responsible for providing engaging, positive, and professional service excellence for internal and external customers. Leveraging innovative methods to enhance the customerservice experience through proactive solutions, the CES is a knowledgeable resource in essential account maintenance and general issue resolution. This role actively participates in building a strong values-based culture within the department and across the organization.
Essential Functions:
Perform customer-focused service by researching, resolving and responding to general operational and billing inquiries from producers, policyholders and other departments.
Leverage innovative technology to engage with customers and provide services for essential policy and billing account maintenance.
Continually seek to gain knowledge from internal support departments to enhance service for external customers and resolve any issues promptly.
Collaborate with agents, policyholders and supporting departments to actively listen and understand the needs of the customers to maintain proficient policy and billing records.
Advocate for enhancing the customer experience by making suggestions to leadership that improve workflows, processes, and interactions with customers.
Maintain positive and professional client relationships while handling concerns that arise, such as, difficult policy service inquiries, collection of past due balances, preparing accounts for collection, and handling of deductible disputes.
Accurately complete account reconciliations, to provide information to internal and external stakeholders.
Analyze and resolve systematic errors in disbursements of audited premium and billing distributions.
Actively participate in building and maintaining a strong values-based culture for the department and across the organization.
Job Qualifications
Education:
High School Diploma or equivalency required. Associate's degree from an accredited college or university in a related field preferred.
Experience:
1-3 years of experience in customerservice or general office support. Experience in billing and collections setting strongly preferred.
Required Skills/Abilities:
Excellent verbal and written communication skills with strong background in customerservice a must.
Good organizational, time management and multitasking abilities.
Strong attention to detail with accuracy.
Must be flexible, self-directed and have the ability to handle changing priorities and manage time efficiently.
Ability to work independently as well as with a team.
Ability to identify problems and recommend solutions.
Specialized Knowledge, Licenses, etc.:
MS Office (Word, Excel, PowerPoint, Outlook)
Guidewire experience preferred
Values and Mission:
Adheres to New Mexico Mutual's values and mission by demonstrating Service Excellence, Trust, Ownership, One Team and Boldness in thought and action.
Positive Attitude:
Develops and maintains positive working relationships with team members, customers, co-workers and management by demonstrating effective communication and collaborative skills.
Working Conditions:
NEW MEXICO MUTUAL maintains general office conditions with light physical demands.
Employees of NEW MEXICO MUTUAL adhere to all safety rules and regulations including building security.
Employees participate in ensuring safe and efficient operating conditions that safeguard employees and facilities.
NEW MEXICO MUTUAL maintains a drug free environment; drug testing prior to employment as well as upon a work-related accident.
Exposure to VDT screens.
$29k-36k yearly est. 60d+ ago
Customer Service Lead (1919)
The Recreational Group 4.4
Customer service supervisor job in Albuquerque, NM
Company: Purchase Green
Job Title: CustomerService Lead Department: Sales
Reports To: Store Manager
CustomerService Lead's (CSL) are the primary contact for customers and are responsible for delivering exceptional customerservice by answering questions, processing orders, and working collaboratively with all Purchase Green employees to successfully meet customer needs. They work in the showroom and provide samples of grass.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
1. Provide estimates, process invoices, and accept payment from customers and contractors.
2. Track and audit leads by entering information into the customerservice program and setting follow-up dates.
3. Have knowledge of products, pricing, sales, marketing, and customer trends.
4. Calculate square footage, linear footage, area, circumference, volume, percentages, and
discounts.
5. Collect documentation and approve resale tax adjustments and/or contractor pricing discounts.
6. Assists with inventory to ensure availability for customers.
7. Generate Bills of Lading (BOLs) and shipping documents
8. Have knowledge of products, pricing, sales, marketing, and customer trends.
9. Review warranty claims and procedures.
10. Communicate effectively in writing and orally with customers, vendors, and employees.
11. Assists with analyzing sales information and identifies current and future product needs.
12. Maintain a safe and clean office environment and assist in training new employees.
13. Regular on-site attendance during business hours according to the work schedule.
14. Other duties as assigned.
Work Environment:
•Noise level in the work environment is moderate to frequently loud.
•May occasionally walk on slippery or uneven surfaces.
•Will climb ladders and work off elevated surfaces on an occasional basis.
•May occasionally work in extreme weather indoors or outdoors.
Benefits:
Eligible for 401k after a completion of 30 days of employment
Eligible of medical insurance after a completion of 30 days of employment
Paid Time Off
Holiday Pay
Qualifications
Minimum Qualifications:
•Two years' sales experience or comparable customerservice experience.
•Strong customerservice skills with a positive, friendly and upbeat attitude.
•Interpersonal skills conducive to team building.
•Strong computer skills, especially Word, Excel, Google Docs, and type 45 WPM.
•Knowledge of customerservice management programs.
•Strong organizational skills and ability to prioritize tasks.
•Knowledge of basic tools, equipment, and machinery functions.
•Clean driving record
*Spanish speaking preferred but not required
Physical Demands:
•Ability to stand, sit, or walk for up to eight hours per day.
•Ability to crouch, bend, climb stairs/ladder and lift frequently for extended periods.
•Ability to lift, pull or push 25 pounds alone.
$29k-36k yearly est. 6d ago
Internal Salesforce CRM Specialist
Optomec 3.8
Customer service supervisor job in Albuquerque, NM
The Internal Salesforce Specialist is responsible for the ongoing development, customization, and support of Optomec's Salesforce ecosystem, including Pardot and the Service Desk module. The ideal candidate will work closely with internal stakeholders across Sales, Marketing, and Customer Support to ensure that the platforms are aligned with business needs and operating at maximum efficiency.
Key Responsibilities
Salesforce CRM:
· - Administer and maintain Salesforce including user setup, profiles, roles, permissions, and security settings.
· - Customize objects, fields, page layouts, workflows, process builders, flows, and validation rules to meet evolving business needs.
· - Create and manage reports and dashboards to provide actionable insights to Sales, Marketing, and Executive teams.
· - Collaborate with users to gather requirements and translate them into scalable solutions.
· - Ensure data integrity and manage deduplication and cleansing efforts.
Pardot (Marketing Automation):
· - Manage and optimize Pardot campaigns, engagement studio programs, and automation rules.
· - Implement lead scoring, grading, and nurturing processes.
· - Support marketing team with campaign tracking, reporting, and segmentation.
· - Monitor sync between Pardot and Salesforce, resolving issues as needed.
· - Train marketing users on best practices for email and campaign management.
Service Desk (Customer Support):
· - Configure and maintain Service Desk functionalities within Salesforce (e.g., Cases, Knowledge Base, Email-to-Case).
· - Customize workflows and automation for support processes including SLAs, case routing, and escalations.
· - Develop self-service portals and integrate customer support data for streamlined case management.
· - Work closely with the Customer Support team to identify pain points and implement system-based solutions.
Requirements Required Skills & Qualifications
· - 3+ years of hands-on experience with Salesforce administration and configuration.
· - Experience with Pardot and service desk tools (Salesforce Service Cloud preferred).
· - Salesforce Administrator Certification required; Pardot Specialist and/or Service Cloud certification a plus.
· - Strong understanding of CRM data structures and best practices.
· - Proficient in creating Flows, Reports, Dashboards, and Automation Tools.
· - Experience with user training and documentation.
· - Excellent problem-solving, communication, and project management skills.
· - Ability to work independently and collaboratively across departments.
Preferred Qualifications
· - Experience in a B2B manufacturing or technology environment.
· - Familiarity with API integrations, custom Apex development, or AppExchange tools.
· - Knowledge of GDPR/CCPA and data compliance best practices.
$29k-45k yearly est. 60d+ ago
Management team
Chical Haystack
Customer service supervisor job in Bosque Farms, NM
Job Description
Join Our Management Team - Be a Part of Our Family-Owned Legacy!
Are you an experienced professional looking for a leadership role in a trusted, family-owned business? Since 1981, we've been proudly serving our community with dedication and care. Now, we're looking for a skilled and motivated individual to join our Management Team and help us continue our tradition of excellence.
About Us
We're a family-owned and operated business with over four decades of history. Rooted in strong values and a commitment to quality, we take pride in fostering a supportive and collaborative work environment where every team member feels valued. If you're seeking a workplace where your contributions truly make a difference, we'd love to meet you!
What You'll Do
As a key member of our Management Team, you'll play an important role in driving the success of our business. Your responsibilities will include:
- Overseeing daily operations to ensure efficiency and quality.
- Leading and mentoring team members to achieve their full potential.
- Collaborating with ownership to develop and implement strategic goals.
- Monitoring performance metrics and identifying areas for improvement.
- Ensuring compliance with company policies and industry standards.
What We're Looking For
We're searching for someone with the following qualifications:
- 5+ years of experience in a management or leadership role.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- A proactive, results-driven mindset.
- A commitment to upholding the values of a family-owned business.
Why Join Us?
While we don't offer specific benefits, we believe in providing a welcoming and supportive workplace where hard work is recognized and appreciated. As part of our team, you'll have the opportunity to make a meaningful impact and grow alongside a company with a rich history and a bright future.
Our Values
At our core, we value integrity, teamwork, and a dedication to excellence. We're passionate about maintaining a positive, family-like atmosphere where every voice is heard and respected. If you share these values, you'll feel right at home here.
Ready to Apply?
If you're ready to bring your expertise and leadership skills to a company that values tradition, quality, and community, we'd love to hear from you! Apply today and take the next step in your career with us.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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$52k-109k yearly est. 16d ago
Customer Service Associate
CK Hutchison Holdings Limited
Customer service supervisor job in Albuquerque, NM
Share: share to e-mail Job Title: CustomerService Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerService Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Retail Store Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
1551 Mercantile Avenue NE, Suite E, Albuquerque, NM 87107
Share: share to e-mail
$23k-32k yearly est. 6d ago
Customer Service Associate
Savers | Value Village
Customer service supervisor job in Albuquerque, NM
Job Title: CustomerService Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerService Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Retail Store Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
1551 Mercantile Avenue NE, Suite E, Albuquerque, NM 87107
$23k-32k yearly est. 60d+ ago
Customer Service Associate
Savers/Value Village
Customer service supervisor job in Albuquerque, NM
Job Title: CustomerService Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerService Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerService Associates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision
Company-paid life insurance for extra protection and peace of mind
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
3400 Calle Cuervo NW, #2, Albuquerque, NM 87114
$23k-32k yearly est. Auto-Apply 60d+ ago
Care Professional
Right at Home Albuquerque
Customer service supervisor job in Albuquerque, NM
Job DescriptionJoin Our Team of Caregiving Superheroes! Hey there! Were not your average caregiving service were a warm, supportive team on a mission to bring comfort, joy, and companionship to those who need it most. If youve got a big heart and love helping others, wed love for you to join us as an In-Home Caregiver!
What Youll Do:
Help clients with daily care like grooming, dressing, and meal prep always with kindness and a smile.
Keep their homes cozy and organized.
Offer companionship and support whether its sharing stories or heading out to appointments.
Be attentive and communicate any changes or concerns with our team.
What Youll Need:
Must be 18+ with a valid drivers license, reliable transportation, and auto insurance.
High school diploma or GED.
Caregiving experience is a plus (but a caring heart matters most!).
Perks & Benefits:
Daily and flexible scheduling.
Ongoing training and support.
A fun, friendly team that feels like family.
The chance to make a real difference every single day.
Ready to put your compassion into action? Apply today and become part of something truly special!
$25k-31k yearly est. 25d ago
Service Manager
DH Pace 4.3
Customer service supervisor job in Albuquerque, NM
Job Description
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. aspires to hire a Service Manager in our Albuquerque, NM office! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs. If you have strong managerial and leadership skills, please apply!
Job Responsibilities
Manage day-to-day operations of the commercial door service department
Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
Review workload and manpower to meet customer commitments in a cost effective manner
Ensure that projects are completed timely, below budget and to the satisfaction of the customer
Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
Will assist with hiring, training and developing new employees
Other duties as assigned by Manager
Requirements
Bachelor's degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Review customer survey data, respond to customer concerns
Possess an ability for technical applications and mechanical systems
Must possess a Valid Driver's License and good driving record
Our benefit offerings include:
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$50k-76k yearly est. 7d ago
Team Supervisor Custodial Services - Swing Shift, Onsite
Sandia Corporation 4.6
Customer service supervisor job in Albuquerque, NM
About Sandia Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:
* Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
* Extraordinary co-workers
* Some of the best tools, equipment, and research facilities in the world
* Career advancement and enrichment opportunities
* Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
* Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*
World-changing technologies. Life-changing careers. Learn more about Sandia at: *********************
* These benefits vary by job classification.
What Your Job Will Be Like
We are seeking a dedicated Team Supervisor to oversee non-exempt and entry-level exempt team members. In this role, you will be responsible for coordinating recruitment, selection, training, work assignments, recognition, and disciplinary actions for subordinate employees. You will also play a key role in performance assessments.
On any given day, you may be called on to:
* Oversee and supervise the execution of activity level work performed by custodial represented members of the workforce, ensuring calls, cases and transactions are completed accurately and timely with excellent customerservice.
* Coordinate subordinate employee recruitment, selection, training, work assignments, recognition and disciplinary actions, and contribute to performance assessments.
* Ensure that customer needs are satisfied by managing and coordinating specific deliverables.
* Apply specialized knowledge and experience to independently judge work quality, performance, and alignment of results with customer expectations.
* Receive and interpret metrics and other data to identify trends and determine appropriate courses of action.
* Identify and manage ES&H risk.
* Review performance goals and provide coaching and guidance to improve staff performance and capabilities.
This position is for the Heavy Floor Care swing shift team. This position works a 4-10 (Monday - Thursday) schedule 2:30pm - 1am.
Due to the nature of the work, the selected applicant must be able to work onsite.
Salary Range
$87,400 - $144,400
* Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.
Qualifications We Require
* Bachelor's degree in a Business/Technical field, plus five (5) or more years of experience in a technical field; or equivalent combination of relevant education/experience.
* Minimum of two (2) years experience leading teams in a customerservice environment.
* Experience with the following:
* Metal Trades Council and Collective Bargaining Agreement while supervising members of the workforce.
* Complete Performance Evaluations on Represented Members of the Workforce.
* Ability to obtain and maintain a DOE Q-level security clearance.
Qualifications We Desire
* Experience with the following:
* Managing internal and external customer relationships.
* Working and managing in a dynamic/changing environment.
* Communicate directly with line customers and management on a variety issue i.e., physical appearance of workspace.
* Establish work priorities and manage resources to accomplish those priorities and achieve maximum returns.
* Communicate with HRBP, Medical, Ethics and Legal Representatives.
* HR Self Service Computer Applications, i.e., EBI Portal, Time & Leave, Career & Hiring.
* Proven abilities to provide Technical Instructions extracted from Training Curriculum.
* Proven abilities to embrace Sandia Core Values and Diversity Philosophies.
* Active DOE Q-level or DOD equivalent security clearance.
About Our Team
Custodial Services has accountability for 5.0 million cleanable sq. ft. at SNL/NM. The organization primarily consists of 4 Team Supervisors, 7 Lead Custodians; and 90+ other Custodians.
Posting Duration
This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.
Security Clearance
Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.
Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.
EEO
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.
NNSA Requirements for MedPEDs
If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.
If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.
Essential Functions
If offered the position, you may be required to demonstrate your fitness to perform certain physical aspects of the position, including lifting, carrying, pushing, and pulling.
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$87.4k-144.4k yearly 8d ago
Greet Team Manager
Defined Fitness Inc. 4.2
Customer service supervisor job in Albuquerque, NM
Supervises: Greet Team Members Status: Exempt / Full Time
Do you have a G.O.A.T. mentality? As a Manager at Defined Fitness, you take the lead in everything you do. You are relentless in the pursuit of your goals. You set the pace for success. You jump higher, reach further and push harder than anyone else. You are diligent and determined to inspire, empower and support a culture of success while improving the lives of your team and your members. Your passion is fueled by your enthusiasm. You are Defined Fitness.
The Greet Team Manager is responsible for DRIVING net membership growth at their Club. You lead and DEVELOP greet team members down a path of excellence and success while DELIGHTING new members, tackling goals with DRIVE, intensity and passion through sales. Relentless about finding every DETAIL about our prospective members; get them started on their fitness journey and goals. You are the DRIVING force behind the growth of the Club, your team and our members.
Sales Driver Positive Problem-Solver
Passionate Team-oriented Energetic
Motivating
Essential Functions & Responsibilities
o Achieve all Club monthly sales goals & non-member closing percentage
o Achieve retail sales revenue goals including drinks, bars, etc.
o Oversee membership sales initiatives including open houses, special membership events, promotions, closeouts, etc.
o Achieve net membership growth through leading effective in-club collection efforts
o Resolve and report all incidents of inappropriate behavior being displayed
o Capture and retain details on all new membership leads
o Responsible for maintaining a clean, professional presentation at all times
o Recruit, hire, train, oversee and motivate staff; highly functioning team
o Schedule and complete weekly training sessions with your team
o Other duties as assigned
Qualifications
o Bachelor's Degree in Business Administration or related field, preferred
o Proven ability to communicate effectively both verbally and written
o Must have a valid New Mexico driver's license (with acceptable driving record) and own means of transportation (registered and insured)
o Must have managerial experience in service, health, fitness or related industry
o PC literate, including Microsoft Office and various other products such as CSI, QuickBooks, etc.
o Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment
o Must be able to work weekends and evenings as needed
Physical Requirements
o Must be able to stand/walk for up to eight (8) hours at a time
o Must be able to sit for long periods of time
o Must be able to lift and carry approximately 50 pounds
o Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write
Benefits
We are committed to creating a positive and supportive work environment through our comprehensive benefits package:
o Paid Time Off: Generous vacation and sick leave policies to promote a healthy work-life balance.
o Complimentary Gym Membership: Full access to our gym facilities at no cost - valued at $640/Year.
o Staff Pass Memberships: Full-time employees receive 2 memberships to gift to family members or friends, while part-time employees receive 1 - valued at $1280/Year.
o Discounted Personal Training Sessions: Full-time employees may enjoy a discounted rate on personal training sessions to help you reach your fitness goals - normally $75/Session, employee pricing $25/Session.
o Health Insurance: Comprehensive medical, dental, and vision plans to support your and your family's health needs.
o Life Insurance: Full-time employees are eligible for an Accidental Death and Dismemberment (AD&D) life insurance policy of up to $10,000.
o Retirement Plan: Full-time employees can enroll in our 401(k) plan, aiding in long-term financial security.
o Sales Commission: Earn $20 commission on each Personal Training (PT) 3 pack sold as a recognition of your contributions with no limit on the amount of 3 packs sold
o Earnings based on minimum expectations - up to $140
o Earnings based on above-average performers - up to $300
o Earnings based on top performers up to - up to $500
$21k-32k yearly est. Auto-Apply 5d ago
HVAC/Plumbing Inside Sales
Signature Heating Cooling and Plumbing
Customer service supervisor job in Albuquerque, NM
Job Description
The HVAC / Plumbing / Electrical Inside Sales Representative supports the Sales Team by following up on warm, in-home estimates left by our field sales professionals. This is an office-based role focused on building rapport, answering questions, addressing objections, and helping customers confidently move forward with their decision.
This position does not involve cold calling or in-home visits. All leads are warm and have already received an on-site estimate for HVAC, plumbing, or electrical services. The Inside Sales Representative's role is to close the loop, provide clarity, and guide customers to the next step.
DUTIES & RESPONSIBILITIES
Quickly establish rapport with customers and prospective new customers
Perform discovery and needs analysis to determine customers' needs and recommend appropriate products, services, and solutions
Perform load calculations that are accurate and complete which can be easily transferred to the Install team
Create confident buyers by providing complete and accurate information about our products and pricing
Create excitement about Signature Heating, Cooling & Plumbing and encourage customers to spread the word about their positive experience
Become an expert in your market area, know the area and customer demographics and needs
Help set and achieve aggressive sales plans and propose expansions
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.
COMPETENCIES FOR SUCCESS
Communication
Customer Focus
Interpersonal Skills
Organization Skills
Quality
Results Orientation
Dependability/Productivity
Credibility
Judgement and Critical Analysis
Problem Solving
Product Expertise
Results Driven
Sales Goals
Sense of Urgency
Technical Skill
REQUIRED SKLLS & ABILITIES
Unquestionable commitment to ethical conduct
Proven track record in direct-to-consumer sales
Financial acumen including the ability to determine if a job will be profitable as well as what operational activities affect positive or negative results
Skilled in the use of Microsoft 365 suite of applications especially Excel, Word, and PowerPoint
Highly organized with exceptional follow-through
Strong verbal and written communication skills
Highly motivated, self-motivated, flexible, and possess and great attitude and outlook
Ability to thrive in a fast-paced and goal-driven environment
EDUCATION & EXPERIENCE
Relevant work experience
HVAC industry experience preferred
Service Titan experience preferred
PHYSICAL DEMANDS
Must be physically able to lift, lower, push, and pull objects of up to 25 lbs. unassisted
Ability to stand, walk, climb, bend, stoop, and crouch for extended periods of time
WORK ENVIRONMENT
In Albuquerque Office
WORK SCHEDULE
Generally, Monday through Friday 8AM to 5PM
REMOTE WORK ELIGIBILITY
No
$31k-45k yearly est. 27d ago
Community Recreation Center Supervisor
City of Albuquerque, Nm 4.2
Customer service supervisor job in Albuquerque, NM
Supervise, plan and coordinate the operations and activities of an assigned community recreation; coordinate assigned activities with other divisions, outside agencies and the general public and provide highly responsible and complex staff assistance to higher-level supervisory or management staff.
This is a safety sensitive position subject to random drug/alcohol testing.
s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience And Additional Requirements
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Bachelor's degree from an accredited college or university in business administration, social work, recreation services, education, or general studies; and
Three (3) years of experience in program operations, recreation activities coordination, working with youth programs or educational program experience; and
To include one (1) year of lead or supervisory experience.
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within 6 months from date of hire.
Possession of a valid First Aid Certificate within six (6) months from date of hire.
Possession of a valid CPR certificate within six (6) months from date of hire.
May work weekends, holidays, work flexible hours including evenings as required.
Preferred Knowledge
* Operational characteristics, services and activities of a community recreation center
* Modern and complex principles and practices of recreation center program development and administration
* Methods and techniques of scheduling various community recreation services and programs
* Principles of public relations and customerservice
* Modern office equipment including computers
* Principles of municipal budget preparation and control
* Principles of supervision, training and performance evaluation
* Pertinent Federal, State, and local laws, codes and regulations
Preferred Skills & Abilities
* Supervise, direct and coordinate the work of lower-level staff
* Select, supervise, train and evaluate staff
* Supervise, plan and coordinate the operations and activities of an assigned community recreation center
* Ensure proper maintenance and safety of assigned facilities
* Promote good relations with community organizations and agencies
* Interpret and explain City recreation policies and procedures
* Prepare clear and concise reports
* Respond to requests and inquiries from the general public
* Communicate clearly and concisely
* Establish and maintain effective working relationships with those contacted in the course of work including a variety of City and other government officials, community groups, and the general public
* Perform the essential functions of the job with or without reasonable accommodation
$33k-41k yearly est. 13d ago
Team Lead
Rack Room Shoes 4.2
Customer service supervisor job in Albuquerque, NM
29786
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customerservice standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 1050
Rack Room Shoes 1050
Pay Range: 14
Montgomery Plaza
5001 MONTGOMERY BLVD STE A21LL
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Albuquerque, New Mexico US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$24k-30k yearly est. 60d+ ago
Customer Service Sales Associate
Hertz 4.3
Customer service supervisor job in Albuquerque, NM
As a CustomerService Sales Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customerservice roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.
Wage: $15.00 hourly
Apply today and shift your career into drive for tomorrow!
Responsibilities:
Provide world class customerservice by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
Welcome each customer with a smile.
Proudly represent Hertz with your professional appearance, language and behavior.
Focus on providing a clean and safe vehicle, to every customer, every time.
Take ownership of each customer's service experience by immediately owning and resolving issues.
Be proud of our brand and the role you play in our success.
Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
Build brand loyalty.
Utilize company approved sales and service techniques when determining customer wants and needs.
Offer optional products to meet customer wants and needs.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Review all charges at the time of vehicle return.
Prepare the Rental Agreement Folder with all required information.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving all customerservice issues.
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
Passion for customerservice and attention to detail - Goes the extra mile
Self-motivated to achieve and exceed targeted goals
Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
Proficiency in English
Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
Work in a fast-paced environment with a variety of tasks.
Excellent organizational and time management skills
Demonstrate professionalism and interpersonal skills
Proven experience of working well within a team
100% customer focus, with proven experience within a customer facing environment
Additional Requirements:
Work flexible shifts including weekends and holidays; and work overtime as required
Work outdoors during all weather conditions
Stand for long periods of time
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$15 hourly Auto-Apply 8d ago
management team
Chical Haystack
Customer service supervisor job in Bosque Farms, NM
Join Our Management Team - Be a Part of Our Family-Owned Legacy!
Are you an experienced professional looking for a leadership role in a trusted, family-owned business? Since 1981, we've been proudly serving our community with dedication and care. Now, we're looking for a skilled and motivated individual to join our Management Team and help us continue our tradition of excellence.
About Us
We're a family-owned and operated business with over four decades of history. Rooted in strong values and a commitment to quality, we take pride in fostering a supportive and collaborative work environment where every team member feels valued. If you're seeking a workplace where your contributions truly make a difference, we'd love to meet you!
What You'll Do
As a key member of our Management Team, you'll play an important role in driving the success of our business. Your responsibilities will include:
- Overseeing daily operations to ensure efficiency and quality.
- Leading and mentoring team members to achieve their full potential.
- Collaborating with ownership to develop and implement strategic goals.
- Monitoring performance metrics and identifying areas for improvement.
- Ensuring compliance with company policies and industry standards.
What We're Looking For
We're searching for someone with the following qualifications:
- 5+ years of experience in a management or leadership role.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- A proactive, results-driven mindset.
- A commitment to upholding the values of a family-owned business.
Why Join Us?
While we don't offer specific benefits, we believe in providing a welcoming and supportive workplace where hard work is recognized and appreciated. As part of our team, you'll have the opportunity to make a meaningful impact and grow alongside a company with a rich history and a bright future.
Our Values
At our core, we value integrity, teamwork, and a dedication to excellence. We're passionate about maintaining a positive, family-like atmosphere where every voice is heard and respected. If you share these values, you'll feel right at home here.
Ready to Apply?
If you're ready to bring your expertise and leadership skills to a company that values tradition, quality, and community, we'd love to hear from you! Apply today and take the next step in your career with us.
How much does a customer service supervisor earn in Albuquerque, NM?
The average customer service supervisor in Albuquerque, NM earns between $23,000 and $42,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Albuquerque, NM