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Customer service supervisor jobs in Arizona

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  • Customer Service Representative

    Afni 4.1company rating

    Customer service supervisor job in Tucson, AZ

    Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $16.5-17 hourly 3d ago
  • Route Service Manager - UniFirst

    Unifirst 4.6company rating

    Customer service supervisor job in Phoenix, AZ

    Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $38k-52k yearly est. 4d ago
  • Guest Services Supervisor

    Enchantment Resort 3.8company rating

    Customer service supervisor job in Sedona, AZ

    Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! Basic Function : Supervises daily functions of Guest Services agents Work Performed : Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget Ensure consistency with proper check-in and check-out procedures by Guest Service Agents Ensure proper communication with Housekeeping and other departments Address all guest needs and requests; ensure Guest Service Agents are following through Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies Review daily emergency reports, log books, trace reports, etc. Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk Maintain updated group information on resumes and in group information folders Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around Check timesheets daily and assist with payroll approval and documentation Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents Other duties as assigned Supervision Exercised : Guest Service Agents Supervision Received : Guest Services Manager Responsibility & Authority : Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department Minimum Requirements : High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills Physical Requirements : 5% Sitting 90% Walking, standing and bending Lifting/Carrying up to 25 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to drive golf cart as necessary
    $29k-36k yearly est. 6d ago
  • Customer Service Manager

    Insight Global

    Customer service supervisor job in Phoenix, AZ

    - $100,000-110,000 5 days a week onsite Required Skills & Experience Previous experience supporting a large fortune 100 company Lead client onboarding and relationship management for strategic accounts. Monitor KPIs and drive continuous improvement in service performance. Develop and implement customer service protocols tailored to 3PL logistics. Serve as the primary point of contact for client escalations and service inquiries. Job Description Insight Global is seeking a dynamic and experienced Client Service Manager for one of their premier clients in the Phoenix, AZ area. This employee will lead customer engagement and service excellence at our clients brand-new 1 million square foot warehouse facility. As a key member of the leadership team, you will play a pivotal role in standing up operations, building client relationships, and ensuring seamless service delivery in a fast-paced third-party logistics (3PL) environment. This employee will be working very closely with the customers client so having experience supporting a large fortune 100 company is important in this role.
    $100k-110k yearly 3d ago
  • Customer Success Executive

    RIIM

    Customer service supervisor job in Scottsdale, AZ

    About the Role: We are looking for a proactive and customer-focused Customer Success Manager (CSM) to drive adoption, retention, and growth of our Field Service Management and Sales & Marketing Automation products. You will serve as a trusted advisor to our customers, ensuring they realize maximum value from our platform. Key Responsibilities: Build strong relationships with customers to ensure satisfaction, retention, and growth. Onboard new clients and drive successful product implementation and adoption. Understand customer business needs and align product capabilities to deliver value. Collaborate with Sales, Product, and Support teams to resolve issues and identify expansion opportunities. Monitor customer health metrics and execute renewal and upsell strategies. Conduct regular business reviews and provide insights to enhance product usage and ROI. Requirements: 3+ years of experience in Customer Success, Account Management, or SaaS-based client engagement. Experience with Field Service Management or Sales/Marketing Automation software preferred. Strong communication, problem-solving, and relationship-building skills. Customer-first mindset with the ability to handle multiple accounts effectively. Familiarity with CRM tools (e.g., Salesforce, HubSpot, Zoho) is good to have.
    $34k-69k yearly est. 1d ago
  • Senior Superintendent - Data Centers

    Cybercoders 4.3company rating

    Customer service supervisor job in Phoenix, AZ

    Superintendent - Mission Critical We are seeking an experienced Superintendent to oversee mission critical projects, specifically within data center construction and industrial environments. The ideal candidate will be responsible for managing on-site operations, ensuring projects are completed on time, within budget, and to the highest quality standards. This role requires significant travel and the ability to lead ground-up construction efforts in various settings including cold storage and manufacturing facilities. Key Responsibilities Oversee day-to-day operations of mission critical construction projects. Ensure compliance with safety regulations and industry standards. Coordinate with subcontractors, suppliers, and other stakeholders. Manage project timelines, budgets, and resources to ensure successful completion. Conduct regular site inspections to monitor progress and quality of work. Develop and maintain strong relationships with clients and project teams. Prepare and submit project reports and documentation. Lead and mentor on-site construction teams, fostering a culture of safety and excellence. Qualifications Proven experience as a Superintendent in mission critical construction projects. Strong knowledge of data center construction and industrial facilities. Experience with ground-up construction and cold storage facilities. Ability to travel as required for project needs. Excellent leadership and communication skills. Strong problem-solving abilities and attention to detail. Bachelor's degree in Construction Management, Engineering, or a related field preferred. For this position you must be currently authorized to work in the United States. We do not sponsor for this position. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: rj.conner@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG21-1859769L740 -- in the email subject line for your application to be considered.*** RJ Conner - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $60k-84k yearly est. 4d ago
  • Customer Service Advisor

    USAA 4.7company rating

    Customer service supervisor job in Phoenix, AZ

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $47.5k-50k yearly Auto-Apply 2d ago
  • Customer Specialist

    Adam's Polishes

    Customer service supervisor job in Scottsdale, AZ

    Why work at Adam's Polishes Are you interested in working at a growing e-commerce/retail business where you can help customers and interact with people? If you love or have an interest in automotives, this would be the perfect job for you! Adam's Polishes is looking a fulltime Retail Sales Associate to assist in running the daily operations of our Scottsdale retail store. While your primary focus will be assisting and selling to customers in the retail store, you will also be asked to answer phone calls and customer emails through our CX platform. Key Responsibilities: Assist Walk in Customers Upsell customer purchases to increase average order value Answer customer phone calls Provide world class customer service Answer emails in a professional manner Assist customers with product recommendations (basic detailing knowledge) Problem-solve order issues Restock retail showroom Manage cash box Operate POS checkout systems Complete basic Excel spreadsheets Requirements: Ability to stand for long periods of time Ability to lift 50 lbs. Positive Attitude High School Diploma or GED required Ability to schedule detailing service Must be available to work weekends and events Must be able to adapt to change Excellent communications skills including both verbal and written Must have a reliable form of transportation Must be located in Arizona Detailing experience is preferred Ability to schedule detailing services 1-2 years Retail Sales experience Shift: 8 hour shift Day shift Store Hours: Mon - Fri 9:00AM - 6:00PM; Sat and Sun 9:00AM - 4:00PM This is a full-time position, working 40 hours per week. Additional work time may be required on as-needed basis. Pay Range: $19-20/hour Our Competitive Benefits Package Includes: 401(k) Plan with Company Match Comprehensive Health Coverage: Medical, Dental, and Vision Insurance Flexible Spending Account (FSA) Health Savings Account (HSA) Life Insurance Employee Assistance Program Generous Paid Time Off & Paid Holidays!
    $19-20 hourly 4d ago
  • Food Services Leader

    Pilot Company 4.0company rating

    Customer service supervisor job in Salome, AZ

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $17.95 - $26.68 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $18-26.7 hourly 6d ago
  • Customer Service Rep - Starting Immediately Tempe AZ!

    Vaco By Highspring

    Customer service supervisor job in Phoenix, AZ

    Vaco Phoenix is partnering with a client in Tempe, AZ who has an immediate need for multiple Customer Service Representatives to join their growing team. The ideal candidates will have at least one year of call center experience and strong data entry skills. These are contract-to-hire opportunities offering up to $25 per hour, and the positions are 100% onsite. The roles are set to start next week, so don't miss this chance to join a dynamic and expanding organization! Responsibilities: * Manage a high volume of inbound and outbound calls, ensuring efficient communication with customers. * Maintain strong knowledge of company products and services to provide accurate information and support. * Respond promptly to customer inquiries via phone, email, and online channels. * Resolve customer issues with professionalism and a focus on satisfaction. * Assist users with navigating the system and completing their orders. * Accurately document customer interactions and feedback for future reference and improvement. Qualifications: Call Center Support- 1 year of experience Data Entry- 1 year of experience Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
    $25 hourly 4d ago
  • RCM Client Success Specialist

    Altea Healthcare 3.4company rating

    Customer service supervisor job in Gilbert, AZ

    The Client Success Specialist - Healthcare RCM is responsible for ensuring healthcare clients achieve optimal outcomes through our revenue cycle management solutions. This role focuses on client satisfaction, retention, and performance improvement by acting as a strategic partner and advocate for the client's financial health. Key Responsibilities: Lead implementation of clients on the Aarista RCM platform, coordinating all steps, from EDI enrollment to working with the product team to develop and deploy billing rules. Serve as the primary liaison for healthcare clients, ensuring smooth ongoing engagement. Understand client-specific RCM workflows, including billing, coding, claims management, and payer relations. Monitor key performance indicators (KPIs) such as days in A/R, denial rates, and collection percentages. Collaborate with internal teams (Operations, Product, Analytics) to resolve client issues and optimize performance. Identify opportunities for process improvement and additional service offerings. Conduct regular performance reviews and strategic planning sessions with clients. Maintain detailed documentation of client interactions, goals, and outcomes. Run client specific reporting as needed and action on items that require addressing. Stay current on healthcare regulations, payer policies, and industry trends affecting RCM. Qualifications: Bachelor's degree in Healthcare Administration, Business, or related field (or equivalent experience). 2+ years of experience in client success within healthcare RCM. Strong understanding of medical billing, coding, and reimbursement processes. Excellent communication, analytical, and relationship-building skills. Proficiency with MS Office Suite, RCM platforms, EHR/EMR systems and CRM tools. Strong understanding of Excel is required Ability to manage multiple clients and prioritize effectively. Familiarity with HIPAA regulations and healthcare compliance standards. Preferred Qualifications: Knowledge of EDI enrollments submitted through clearinghouse. Familiarity with payer portals (One Health Port, Availity, Noridian) Experience with PowerBI and SQL queries. Certification in medical billing or coding (e.g., CPC, CPB) is a plus.
    $50k-77k yearly est. 1d ago
  • Customer Service Representative

    TRC Talent Solutions 4.6company rating

    Customer service supervisor job in Phoenix, AZ

    TRC Talent Solutions, the exclusive talent and recruiting partner for Porsche Financial Services, is seeking Customer Service Representatives to support Porsche Financial Services and its luxury brand partners Bentley and Lamborghini. This role offers the opportunity to deliver high-end, white-glove customer service while working in a strong, collaborative culture with real advancement potential. What's In It For You: As a TRC contractor, you will receive: • PTO allotment • Full benefits program • Bonus and promotion opportunities • A positive, supportive culture Key Responsibilities • Provide One Contact Resolution to customers via phone, email, and web communications • Deliver premium, white-glove customer service to customers, dealers, and internal teams • Meet service-level targets including AHT, Quality assurance, and Schedule Adherence • Navigate multiple systems including Defi and internal phone tools • Follow established workflows for administrative requests Qualifications • 3+ years of customer service experience; auto finance preferred • Knowledge of FDCPA, FCRA, ECOA, and federal privacy regulations • High computer literacy and ability to multitask • High school diploma required; college degree preferred Ready to build a long-term career supporting iconic luxury automotive brands? Apply today and join a team that values exceptional service, professional development, and long-term opportunity.
    $30k-39k yearly est. 5d ago
  • Zone Customer Service Specialist

    Sherwin-Williams 4.5company rating

    Customer service supervisor job in Tempe, AZ

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Stores #8007, #7620, and #8071 located at: #8007 1805 E. Baseline Rd. Tempe, AZ 85283 #7620 729 E. Broadway Road Tempe, AZ 85282 #8071 7794 E. Mcdowell Rd. Scottsdale, AZ 85257 Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales
    $29k-35k yearly est. 1d ago
  • Manager, Aftermarket & Customer Engagement

    Md Helicopters Inc. 3.7company rating

    Customer service supervisor job in Mesa, AZ

    About the Role MD Helicopters is seeking an experienced, forward-thinking Manager, Aftermarket & Customer Engagement to lead our Aftermarket & Customer Support organization. In this role, you will oversee spare parts operations, forecasting, sales activities, warranty and repair administration, AOG (Aircraft on Ground) support, and customer issue resolution. You will also champion business analytics for the Aftermarket function-bringing creative, data-driven insights to complex challenges and identifying opportunities for continuous improvement and growth. If you thrive in a fast-paced environment, excel at developing teams, and are passionate about elevating the customer experience, we want to connect with you. What You'll Do * Lead and develop Customer Support team members while ensuring timely, accurate processing of spare parts sales and MRO (maintenance, repair & overhaul) orders. * Manage team performance against key KPIs including customer satisfaction, efficiency, staffing utilization, turnover, and financial results. * Track, analyze, and report weekly and monthly spare parts fill rates and backorder metrics. * Drive continuous improvement initiatives across Aftermarket KPIs, processes, and customer touchpoints. * Lead monthly cross-functional demand review meetings with Sales, Marketing, and Finance. * Oversee staffing, training, coaching, and performance evaluations to support ongoing team development and succession planning. * Manage departmental expenditures and ensure adherence to budget requirements. * Identify opportunities to enhance or revise policies and procedures, particularly as the business scales. * Perform other duties as assigned. Why MD Helicopters Join a company with a long history of innovation, customer focus, and mission-driven aviation. At MD Helicopters, you'll lead a high-impact team, collaborate across the organization, and directly influence customer experience and aftermarket success. Benefits MD Helicopters offers a comprehensive and competitive benefits package, including: * Three (3) weeks of accrued PTO annually * One (1) week of company-paid PTO between Christmas and New Year's * Medical, dental, vision, life insurance, and disability coverage * 401(k) retirement plan with company participation * Paid holidays and additional wellness resources What You Bring * Bachelor's degree (B.S.) and 6-10 years of relevant experience, or an equivalent combination of education and experience * Experience in customer support, aftermarket, aviation logistics, or related fields preferred * Strong analytical skills with the ability to solve practical problems and develop innovative solutions * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) * Experience with MRP/ERP systems (e.g., J.D. Edwards, SAP) preferred * Excellent interpersonal and communication skills, with the ability to interact effectively with internal and external stakeholders * Ability to work both independently and collaboratively in a dynamic environment * Access to Export Control Information required * Regular onsite attendance; ability to lift up to 20 lbs and work in both office and shop environments Leadership Responsibilities As a people leader, you will: * Interview, hire, and onboard new team members * Assign and direct daily work * Evaluate performance and provide feedback and coaching * Address employee relations matters and support issue resolution * Champion mentoring, employee development, and succession planning MD Helicopters, LLC is an equal opportunity employer that includes veterans and individuals with disabilities..
    $91k-142k yearly est. 24d ago
  • Customer Service Unit Supervisor

    Arizona Department of Administration 4.3company rating

    Customer service supervisor job in Goodyear, AZ

    DEPT OF TRANSPORTATION Be a part of an innovative and collaborative team driving a safer transportation system for Arizona. Check out a day in the life of our Motor Vehicle Division employees truly thriving! CLICK HERE! CUSTOMER SERVICE UNIT SUPERVISOR Job Location: MVD Communications Perryville Prison Complex 2105 N Citrus Rd Goodyear, AZ 85338 Posting Details: Salary: $43,099.06 Grade: 18 Closing Date: 12/08/2025 Job Summary: Responsible for the supervision of the Level 1 Call Center located at an assigned Prison. Daily oversight of inmates answering incoming calls from constituents with general questions regarding vehicle Title, Registration, policies and procedures. Calls that require the access of the caller's driver's license are transferred to a Level 2 Call Center in Tucson or Phoenix. Key position responsibilities are hiring, training, performance evaluations, coaching and facilitating terminations from the program; daily and weekly reporting such as inmate attendance tracking, inmate payroll processing, customer satisfaction survey reports and general updates, as necessary. Occasionally handles customer service concerns raised by the customer. Daily interaction with the assigned Arizona Department of Corrections (ADC) is required for inmate activity, safety and security of self and MVD information. Attend required training courses in addition to the ADC required training program. Job Duties: Supervise directly or through subordinate leads, the work of call center agents to approve, reject or deny T&R applications and legal documents by verbal instructions via phone and e-mail application to the general public to assure compliance with ARS and MVD directives, policies and procedures. Assures security, integrity and confidentiality of assigned inventories, MVR and access. Research/analyze problem cases, determine steps necessary to achieve eligibility, compliance and conformance. Respond to complex inquiries, DL, T&R and provide procedural information. Explain compliance requirements and rationale for such requirements and penalties for noncompliance. Assure positive, professional, expeditious public service. Prepare and submit all required payroll documentation, maintain agent attendance and performance records to maintain a favorable operating environment. Identify and address concerns, assure compliance with MVD and HR directives. Assure security, integrity, and confidentiality of assigned inventories, MVR and computer terminal access security. Prepare statistical reports. Knowledge, Skills & Abilities (KSAs): Knowledge of: • ARS Title 28, 41, 13, Motor vehicle laws, rules and regulations. • PDPS, ELT, CDLIS and MVD Operational policies and procedures. • Applicable MVD software, databases, screens and codes. • Public relations office practices, problem resolution techniques. • Practices for control and security of equipment/facilities/cash/forms/records. • State and County voter registration policies and procedures. • Principles and practices of effective public administration, supervisory principles and techniques and personnel rules. • Management practices, personnel hiring and disciplinary practices. • CISCO Contact Center Web Based Program for monitoring Call Center Agents performance standards and measurement reports. Skills in: • Highly developed customer service skills. • Strong oral and written communication skills. • Research analysis and decision making skills. • Statistical and math skills. • Computer skills and Google Workspace. • Leadership, multi-tasking and organizational skills. • Strong employee relations skills. • Skills in interpreting motor vehicle laws and regulations resolving compliant discrepancies and problems in an expedient manner. • Interpersonal relations, gathering and preparing data for all reports. Ability to: • Utilize interpersonal skills to communicate effectively in providing an appropriate level and extent of required information. • Handle high call volumes. • Operate network/personal computer, calculator, fax, copier, credit card machines and telephone systems. Selective Preference(s): One or more years served in a supervisory capacity. Pre-Employment Requirements: Valid Driver's License. Fingerprint and background check. TB (Tuberculosis) check and UA (Drug test) per Arizona Department of Corrections. As this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Administration offers a comprehensive benefits package to include: • Sick leave • Vacation with 10 paid holidays per year • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Health and dental insurance • Retirement plan • Life insurance and long-term disability insurance • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Mandatory participation in the Arizona Retirement System (ASRS) is required. Contact Us: For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at ********************** or phone call at ************** option 2. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.
    $43.1k yearly 32d ago
  • Customer Service Claims Manager

    CRS Temporary Housing 4.2company rating

    Customer service supervisor job in Phoenix, AZ

    Job Details Corporate Headquarters - Phoenix, AZDescription CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and the policy holders, we provide a variety of solutions to make this difficult time easier. Our office is located in North Central Phoenix. New employees will complete onsite training at our corporate office. Additionally, employees will work in office until they show proficiency in the role which could be up to 90 days, then they may start working from home on a hybrid basis. Managers typically come to the office 1-2 times per week, or as needed to meet with employees and management. Position Purpose: The position of Customer Claims Manager supports the Customer Claims team with coaching, training, and development as well as supporting the Sr. Manager Customer Claims. Supervisory Responsibilities: Provide leadership for a team of Customer Claims Specialists in support of our insurance company customers and their clients, the policyholders. Assist with new hire and experienced employee development, training and side-by-side coaching. Audits claims for employees to provide feedback on successes or areas of opportunities. Review Customer Claims Specialist procedure documents and recommend changes/updates as needed. Participate with on-call coverage (being available after hours if needed.) Conducts performance evaluations. Assist with research, analysis, and metric reporting as needed. Partner with Sr. Customer Claims Managers and Leadership in planning and executing new procedures, goals, and special projects. Other Duties/Responsibilities: Ensure customer satisfaction by prompt and proper resolution of questions and issues via email and telephone communication. Provide proper resolution of questions and escalated issues when necessary. Manage high volume email, as well as inbound and outbound telephone calls for claim handling, while documenting activities related to the claim in the company's computer system. Performs other duties as necessary or assigned. Qualifications Education and/or Experience: Previous Supervisor or Manager experience in a telephone customer service environment. Minimum of 4 years Customer Service experience. Bachelor's degree preferred, in Business or related field. Typing speed 40 wpm or higher preferred. Stable work history with excellent attendance Knowledge and, Skills and Abilities Excellent written and verbal communication skills. Demonstrated interpersonal skills, successful working with all levels in the organization. Strong problem-solving skills with a proactive and innovative focus. Must demonstrate accuracy, attention to detail, and excellent organization skills. Strong ability to multitask. Sense of urgency and deadline oriented. Intermediate competency in math. Ability to demonstrate compassion and handle sensitive information. Proficient with Microsoft Office Suite (Outlook, Word, Excel, Teams, etc.) This position requires sitting or standing, working on a computer, and talking on the phone for up to 8 hours a day
    $33k-69k yearly est. 57d ago
  • Customer Service Manager

    Goodwill of Central & Northern Arizona 4.0company rating

    Customer service supervisor job in Tempe, AZ

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
    $21k-29k yearly est. 7d ago
  • Barista/Customer Service At Shea

    Shea 4.4company rating

    Customer service supervisor job in Phoenix, AZ

    Job Description AM Customer Service & Barista - Proof Bread Shea 3110 E Shea Blvd, Phoenix AZ 85028 $15/hr + tips (+$2-$5/hr) 4-6 AM to 2-3 PM | Weekend availability required Health, Dental, Vision, PTO, discounts Proof Bread is a globally recognized all-sourdough bakery. We specialize in milling our own organic and whole grains for maximum nutrition, naturally leavening with our sourdough starters, and long-fermenting our doughs for best digestion. Our purpose is to unearth the human spirit through timeless nourishment and tangible hope. This means building capacity in our bakers, not just for the work we do inside the bakery, but as the lives we lead as whole humans. The work we do is challenging, but rooted in community and highly rewarding. We are hiring a morning Barista who brings energy, passion, and authentic hospitality. You'll open the bakery, craft coffee, sell bread and pastries, and create meaningful connections with our community. We're looking for someone who moves with purpose, thinks ahead, and embodies our values of Bravery, Resilience, Efficiency, Accountability, and Trust. The most successful candidates are natural leaders driven by a high level of integrity and an intrinsic desire for the highest distinction. Apply if you're ready to nourish your community. Only those with the right commitment and availability will be considered. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $15 hourly 9d ago
  • Retail AT&T Sales Customer Service Account Managers Needed

    NLTS

    Customer service supervisor job in Flagstaff, AZ

    Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. N.L.T.S. Inc. values teamwork within our agency and strives for good partnerships across all platforms. Job Description Tired of Late Nights And Long Weekends? Bartenders, Restaurant Servers, Hospitality and Retail Associates looking to transition into a new and exciting career, we have an opportunity for you! If you are anything like our team you have a list of things you hate about being a bartender or a restaurant server. . . - People who snap or whistle to get the bartender or servers attention - Giving great service and NOT getting tipped enough. . . or at all - Working with other bartenders or restaurant servers who are lazy - Having restaurant or bar managers who never did your job. . . but still tell you how to do it - Knowing you have to work long nights, and especially holidays Here are the ins and outs of the position: - Full time, flexible schedule - Hourly Compensation - Paid Training - Building relationships with customers face to face - Training one on one and coaching in group sessions - Team building; creating a team identity and hitting goals as a group NO DOOR TO DOOR SALES NO BUSINESS TO BUSINESS SALES NO COLD CALLING Qualifications Here are the skills you need: -Verbal communication skills -Work ethic and commitment to getting the job done in excellence -Love of people and helping them come to solutions and leave happy -Ability to multitask and work in a fast paced environment -Desire to learn more and grow with a company -Ability to think on your feel and make decisions quickly -Professionalism, able to work well with and have fun with a team . . . sounds like skills you acquired as a bartender or restaurant server right? Maybe its time for a more professional career in a business field. To set up an interview send us your resume today! Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-66k yearly est. 60d+ ago
  • 116 - Bashas' Customer Service Manager - Lake Havasu City

    Bashas' Talent Acquisition

    Customer service supervisor job in Lake Havasu City, AZ

    An entry level manager, the assistant customer service manager (Asst. CSM) will effectively assist the Store Director and other assistant managers in their management duties and share responsibility for the store's operation and performance. The customer service manager directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Job Responsibilities include: "• Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. • Creating a store environment members want to work in and customer want to shop in. • Operating a cash register and manning store's customer service counter. • Directing all operations on the front end of the grocery store. • Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. • Observing and enforcing all store rules and company policies. • Helping to select and train new team members. • Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. • Ensuring compliance with all heath department and weights and measures department policies and requirements. • Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). • Ensuring company safety guidelines are being followed by all team members. Performs other duties as needed or assigned by management. Must be at least 18 years old. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time.This description reflects management's assignment of essential functions.It does not proscribe or restrict the tasks that may be assigned.This job description is subject to change at any time. Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer. " Job Qualification "• With both customers and team members, remain helpful, tactful and courteous. • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties. • Add, subtract, divide, multiply and perform other basic business math calculations. • Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures. • Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store. • Memorize product locations. • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters.. • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary. • Listen to and understand verbal and non-verbal communication of customers and fellow members. • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 - 50lbs. • Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags. • Operate manual and electric pallet jacks. • Often work in walk-in refrigerated coolers. • If called upon, night crew clerks may need to learn use of cash registers. "
    $37k-70k yearly est. Auto-Apply 41d ago

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