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Customer service supervisor jobs in Auburn, WA

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  • Client Relations Associate

    Magellan Financial & Insurance Services, Inc.

    Customer service supervisor job in Renton, WA

    Elevated Wealth Management is looking for a Client Relations & Advisor Representative to join our expanding team. This position plays a key role in delivering an exceptional client experience while providing essential support to our advisors and operations team. If you enjoy connecting with people, staying organized, and contributing to a mission-driven team, this role may be a great match for you. Compensation: $65,000 - $75,000 Base Salary + Bonuses, etc. Key Responsibilities Serve as a main point of contact for clients-answering incoming calls, managing appointment scheduling, and providing timely follow-ups. Record and maintain detailed client interactions within Redtail CRM. Assist with case management by preparing paperwork, applications, and ensuring client requests are processed efficiently. Track new business activity and leads, ensuring advisors have current and accurate information. Support seminar and event operations, including RSVPs, preparation, and post-event follow-up with prospects. Maintain a welcoming and professional office atmosphere, including reception and front desk responsibilities. Provide general administrative support such as organizing files, scanning, mailing, and occasional office errands. Qualifications Strong communication skills and a client-focused, professional demeanor. Excellent organizational abilities, attention to detail, and the capacity to handle multiple priorities. Experience using CRM platforms (Redtail experience preferred). Ability to collaborate effectively within a team-oriented environment. About Elevated Wealth Management At Elevated Wealth Management, we empower clients to make confident financial decisions through personalized strategies and long-term guidance. Our team is committed to building meaningful relationships and helping the families we serve achieve financial clarity and peace of mind. Join us and play an important role in shaping their journey toward financial success
    $65k-75k yearly 4d ago
  • Service Specialist - Flexible Hours

    Valvoline Instant Oil Change 4.2company rating

    Customer service supervisor job in Sammamish, WA

    ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, yourpersonal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point maintenance check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation: Compensation: $20.50 per hour weekly pay. Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. *Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $20.5 hourly 2d ago
  • Customer Service Representative

    TBG | The Bachrach Group

    Customer service supervisor job in Kirkland, WA

    Customer service 📍 Onsite | Full-Time | Permanent Role 💰 $45,0000-$54,000 + Commission (depending on experience) ✨ Great Benefits FULLY ON-SITE About the Role: Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments. What You'll Do: Handle 50-60 incoming prospect calls per day with warmth and enthusiasm Schedule and host virtual tours or set up in-person appointments Answer live chats, texts, and follow-ups to support the leasing process Provide excellent customer service and build rapport with prospects Keep accurate records and notes in our CRM Stay up-to-date on property details, amenities, and specials Collaborate closely with teammates and property managers What We're Looking For: Strong customer service experience (required) Call center, customer service, or leasing experience a plus Friendly, positive communicator with great multitasking skills Organized, detail-oriented, and tech-savvy Reliable, punctual, and team-oriented Why You'll Love It Here: Competitive pay + monthly commission Supportive, inclusive team environment
    $45k-54k yearly 2d ago
  • TikTok Shop - Product Manager - Customer Engagement Product Manager

    Tiktok 4.4company rating

    Customer service supervisor job in Seattle, WA

    About the team The User Growth team plays a core role in the acquisition, activation, engagement, and retention of billions of users/customers world wide. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of TikTok Shop. About the role: We are looking for a senior Product Manager to lead our customer re-engagement strategy for TikTok Shop's U.S. operations. This role is ideal for someone passionate about content-driven commerce, who can blend user psychology, lifecycle insight, and experimentation to bring current users back into the funnel and increase purchase frequency. You'll own re-engagement surfaces, influence content strategy, and partner cross-functionally to drive retention through scalable product and system changes. Responsibilities: * Own the end-to-end product strategy for re-engaging users through content-driven surfaces (e.g., For You feed, Shop tab, notifications, retargeting). * Partner with Data Science, Product Marketing, and Algorithm teams to identify high-potential user cohorts and trigger points for reactivation. * Design, launch, and optimize A/B tests that deepen user engagement and maximize downstream conversion (GMV). * Collaborate with the Content and Creator teams to optimize discoverability and surface relevant touchpoints that drive return usage. * Translate lifecycle insights into roadmap features that reduce churn and increase DAU-to-purchase conversion.Minimum Qualifications * 3 years and above experience in Product Management, ideally in content commerce, retention, or lifecycle engagement roles. * Deep understanding of re-engagement loops and user behavior in social or commerce platforms. * Data-fluent; able to translate insights into scalable features and run experiments with clear hypotheses. * Experience partnering with Algorithm, DS, and Product Ops teams in fast-paced environments. * Familiarity with content systems, creator ecosystems, or recommendation models is a strong plus. Preferred Qualifications * Masters Degree in Business, Economics, Computer Science or a related field. * 5 years of relevant experience in E-commerce or operations in a technology company. * Experience with customer engagement product is a plus. * Familiarity with SQL is a plus.
    $93k-160k yearly est. 60d+ ago
  • Electrical Service Expert

    Harts Services 4.3company rating

    Customer service supervisor job in Tacoma, WA

    Job Details Harts Tacoma Shop - TACOMA, WA Full Time $70000.00 - $180000.00 Commission/year Road Warrior Skilled Labor - TradesDescription Full-Time | Weekend Availability Required At Harts Plumbers, Electricians & HVAC, we're more than just a company - we're a family. Since our founding, we've been dedicated to delivering top-quality plumbing, sewer, electrical, and HVAC services with an unwavering commitment to excellence and customer satisfaction. Our success comes from our talented team who live our core values every day: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect. We're looking for a Licensed Electrical Service Expert who's ready to combine technical skill with outstanding customer service. In this role, you'll diagnose, repair, and improve electrical systems while guiding customers toward informed and confident decisions using our proven Harts Service Process. What You'll Do: Diagnose electrical issues and create multi-option repair/upgrade proposals Present solutions to customers with confidence and clarity Complete electrical service work to Harts' high standards Meet service criteria and contribute to revenue goals Schedule & Pay: Full-time, commission-based position Flexible shifts available: Sat-Wed, Sun-Thurs, or Tues-Sat Hours between 6:30am - 6:00pm Commission: 4%-18% of project subtotal Expected annual earnings: $70,000 - $180,000+ Why You'll Love Working at Harts: Medical, dental, and vision insurance 401(k) with company match Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays Company vehicle + paid life insurance Costco membership & employee assistance program Career growth opportunities in a supportive, winning team culture If you're ready to take your electrical career to the next level - with top-tier pay, benefits, and a company that invests in your growth - apply today at hartsservices.com/careers or email *************************. Harts - We Care More. Qualifications Requirements: Washington Journeyman Electrical License (EL01 or EL02) Valid Driver's License + clean driving record Commitment to excellent customer service and teamwork
    $70k-180k yearly Easy Apply 60d ago
  • Customer RevOps Manager

    Magnify

    Customer service supervisor job in Seattle, WA

    Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight. As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights. This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.What You Will Do Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success. Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules. Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies. Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting. Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams. Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows. Who You Are RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic. Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues. Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders. Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes. Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment. 4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms. Strong RevOps background with direct forecasting and revenue-metrics experience. Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight. Ability to read and troubleshoot SQL queries (basic query writing a plus). Strong project-management skills to coordinate multiple stakeholders and meet milestones. Experience at an early-stage startup is a plus. Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
    $109k-153k yearly est. Auto-Apply 60d+ ago
  • Customer Support Manager

    Pitchbook Data 3.8company rating

    Customer service supervisor job in Seattle, WA

    At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform. The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development. Primary Job Responsibilities: Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed Provide coaching and career development for team members Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development Audit customer chat, email and phone interactions weekly for quality and process adherence Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues Participate in Customer Support promotion and hiring process Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases Continually evaluate the opportunity for process improvements and implement best practices Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment Demonstrated success with workflow optimization in a real time, fast paced environment Proficient with Salesforce or similar CRM preferred Proficient with Microsoft Excel including pivot tables and advanced formulas Have excellent verbal and written communication skills with a keen eye for detail A client first attitude and love to engage with customers Interested in financial markets or services, particularly private equity and venture capital Ability to operate with a strong sense of urgency and deliver results Have terrific prioritization skills to high call volume in parallel with project work Comfortable to engage with a diverse array of customers Team player with the desire to try new ideas in order to achieve greater levels of success Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $95,000 Target annual bonus percentage: 12% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. Life At PB: We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-AD2 #LI-Onsite
    $95k yearly Auto-Apply 8d ago
  • Entry Level Customer Service Manager

    Instep Seattle

    Customer service supervisor job in Redmond, WA

    Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry. Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Entry Level Customer Service Manager will receive the following: Full Training Ongoing Support Team Atmosphere Fast Growth Fun Corporate Culture Customer Service Experience Business Trips Travel Opportunities Multitasking Skills Opportunity to Manage Different Personalities Entry Level Customer Service Manager Must Have: A Passion to succeed in an outside sales environment that is fast paced and fun Precise attention to detail A love of people - you MUST be a people person The understanding of teamwork and time management Spanish / Bilingual is not required, however, preferred in this position #LI-Onsite
    $54k-96k yearly est. Auto-Apply 60d+ ago
  • Customer Service Supervisor

    Mystic Jet Center, LLC

    Customer service supervisor job in Seattle, WA

    Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Lead, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations. Essential Functions: * Monitor performance of the customer service representatives. * Coordinate aircraft services such as fuel and hangar storage. * Arrange services for clients such as hotel booking, catering, and ground transportation. * Process customer invoices * Answer customers' queries, questions and resolve issues, as necessary * Build and establish customer relationships with local service providers such as hotels, rental car, companies, restaurants etc. * Provide training and assistance to newly hired customer service representatives and other personnel * Cover potential call out shifts at the front desk * Maintain stock information, materials, and amenities in the lobby area * Serve as a primary source of information for all customer service representatives * Oversee closing reports and assist with billings, and accounts receivables * Perform other duties as they may be assigned by management * Must be able to lift 50 pounds. * Must be willing and able to work weekends and holidays. * Must be willing and able to work our 2nd shift.
    $39k-51k yearly est. 2d ago
  • Customer Service Supervisor

    Modern Aviation

    Customer service supervisor job in Seattle, WA

    Job Details Seattle, WA $27.00 - $27.00 HourlyDescription Customer Service Supervisor Primary purpose of the position Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Lead, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations. Essential Functions: Monitor performance of the customer service representatives. Coordinate aircraft services such as fuel and hangar storage. Arrange services for clients such as hotel booking, catering, and ground transportation. Process customer invoices Answer customers' queries, questions and resolve issues, as necessary Build and establish customer relationships with local service providers such as hotels, rental car, companies, restaurants etc. Provide training and assistance to newly hired customer service representatives and other personnel Cover potential call out shifts at the front desk Maintain stock information, materials, and amenities in the lobby area Serve as a primary source of information for all customer service representatives Oversee closing reports and assist with billings, and accounts receivables Perform other duties as they may be assigned by management Must be able to lift 50 pounds. Must be willing and able to work weekends and holidays. Must be willing and able to work our 2nd shift. Qualifications Minimum Qualifications: Strong verbal and written communication skills. Previous customer service experience Basic computer knowledge. Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations. Negotiation and sales skills. Reliable multitasking skills. Valid driver's license. Must be 18 years of age Must be able to lift 50 pounds. Must be willing and able to work weekends and holidays. Must be willing and able to work our 2nd shift. Preferred Qualifications: Basic knowledge of various aircraft types and servicing a plus. Aviation experience strongly desired Reports to: Customer Service Manager The Company Modern Aviation (the “Company”) is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator (“FBO”) sector. The Company has been rapidly growing through bolt-on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern's goal is to build the third largest national FBO network in the United States. Company Benefits Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k Supervisory Responsibility: Supervises on duty Customer Service Representatives FLSA Status: This position is nonexempt. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions. Travel: This position requires minimal to no travel. Physical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays. EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ***************************************************************************************
    $39k-51k yearly est. 60d+ ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Customer service supervisor job in Olympia, WA

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $39k-51k yearly est. 6d ago
  • Customer Service Manager

    Rairdon Auto Group

    Customer service supervisor job in Burien, WA

    Job Details Entry Honda of Burien (HOFB) - Burien, WA Full Time $21.00 - $21.00 Hourly Sales & Sales SupportAUTOMOTIVE CUSTOMER SERVICE MANAGER NOW HIRING: Customer Service Manager Rairdon's Honda of Burien | Burien, WA | Full Time Compensation: $21.00 per hour; Bonus potential up to $1,000.00 per month for exceeding customer satisfaction scores and for meeting unit sold targets; all subject to terms of pay plan. Benefits: Medical, Vision, and Dental Insurance Voluntary Short Term Disability Insurance Voluntary Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance 6 Paid Holidays subject to completion of 90-day introductory period 401k plan with match, subject to completion of the introductory period and other eligibility requirements Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies. Honda of Burien is looking for candidates for a Customer Service Manager role in our dealerships! This role oversees and manages the Customer Experience at every customer touchpoint from the in-store visit to our social media platforms. We are looking for highly motivated individuals who want to succeed and grow with the company. This is a full-time Monday - Friday position. Responsibilities Focused on everything that affects the Customer Experience Contact customers with open concerns within 15 minutes and resolve concerns within 1 hour Do a Morning review of the facilities, make sure common areas are ready, clean and orderly. Direct and help Lot Attendants to correct deficits Set a high standard. Hold short daily meetings with General Manager to present top priorities Attend weekly department head meetings Follow up on We-Owe work promised to the customer. Confirm with Service and Parts the status of availability, appointment status, wait times, customer expectations Complete all follow up calls post sale and post service to clients. Follow up customer concern process and identify underlying causes of issues Check Social Media platforms throughout the day and respond to all customer messages Maintain list of employees who need to complete training and review with employee/managers Qualifications Ability to handle multiple tasks Good social and interpersonal skills Strong record of positive Customer results Collaborative and eagerness to improve Attention to detail We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $21-21 hourly 13d ago
  • Supervisor Outpatient Support Services

    Valley Medical Center 3.8company rating

    Customer service supervisor job in Renton, WA

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Supervisor, Outpatient Support Services JOB OVERVIEW: Responsible for the supervision of the staff and operations of the front desk support team. Duties include daily personnel oversight, performance tracking and coaching, clinical program support and process management of the front desk operations. Will serve as a liaison between the support services teams and clinical leadership. AREA OF ASSIGNMENT: Rehab Services & Lifestyle Medicine HOURS OF WORK: Typically, Monday - Friday; hours may vary based on department needs. RESPONSIBLE TO: Manager, Rehab Services & Lifestyle Medicine PREREQUISITES: * Bachelor's degree or specialty certification required. Four years of relevant and applicable experience may substitute degree requirement. * Minimum three years relevant customer service experience (including planning, organizing, and personnel issues). Previous experience in a health care facility preferred. * Minimum of two years of leadership experience (including staff and program development experience), and one year of direct supervisory responsibility preferred. * Must be proficient in using a computer keyboard. Familiarity with MS software, computer hardware, and troubleshooting. Experience with Epic electronic health record preferred. * Medical Terminology class completion preferred. QUALIFICATIONS: * Demonstrates ability to act independently. * Effective supervision, human resource, team building, and interpersonal skills required. * Able to work collaboratively with Manager & Director to assure patient needs are met and clinic resources are efficiently scheduled and utilized. * Ability to work effectively in a rapidly changing environment. * Demonstrated flexibility and manageability of multiple demands. * Demonstrate excellent communication skills with patients, staff, and community in all situations. * Demonstrates high level of organization skills, supervising the day to day demands in a fast paced and constantly changing environment. * Excellent customer service skills and a patient focus. * Demonstrated ability to interact tactfully with customers and establish and maintain effective relationships with others. * Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms. * Knowledge of quality / Process Improvement techniques and philosophies, as appropriate to position. * Knowledge of health care trends and challenges. * Be able to lead or participate in regularly scheduled meetings. * Flexibility in daily schedule to support staffing needs and clinical oversight. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must possess ability to work independently, with a minimum of direction, and take initiative in problem solving. Must be able to interact professionally and effectively with a wide variety of people, including operations staff, providers, the general public and departments in VMC. Attention to detail and excellent organizational skills are essential. Must be able to function effectively in an environment with frequent interruptions and multiple tasks. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Supervisor. * Essential Responsibilities and Competencies: * Able to maintain professionalism at all times and use excellent communication and conflict management skills to meet referral, patient and staff needs. * Supervises support staff in day-to-day operations of the clinic, reflective of VMC mission and goals. * Maintain effective support staffing levels, respond to support staffing and volume fluctuations, manage employee schedules, timecards and adherence to attendance standards. * Maintains and improves Front Office operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs. * Accomplishes Front Office human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures according to employment regulations and VMC process/policy. * Assists in preparing Front Office/Department performance reports by collecting, analyzing, and summarizing data and trends. * Manage the development and maintenance of the support staff department policies and procedure manuals, competency documents, and staff educational tools. * Provide subject matter expertise and coaching to the front office team on the VMC systems, including, but not limited to, Epic and Aspect. * Organizes and coaches support staff members by ability, skills, and knowledge set. * Complete annual staff performance reviews for supervised staff. * Work with an individual employee to monitor or enhance performance related to a Performance Improvement/Action Plan as requested by the Manager. * Identify interpersonal conflicts in the work unit and implement solutions. * Attend management planning meetings, as the Manager feels appropriate or driven by organizational policy. * Coordinates the activities of supervised staff to meet patient needs utilizing appropriate resources and tools. * Assists the Leadership Team in ensuring effective financial planning and economic performance. Assists with budgeting as needed. * Maintains full knowledge of provider schedule templates, scheduling requirements, etc. for clinics the Patient Resource Center supports. * Manages the referral coordination work to include obtaining information needed for authorization and pre-authorization prior to scheduling, communicating with the practice regarding any clinical information needed and coordinating with the patient to schedule the appointment. * Assists in utilizing third party payer/insurance portals; has a detailed knowledge of insurance providers, their portals and their expectations for authorization approval. * Advocates for patients by helping them navigate through the system. * Complete Environment of Care rounding of department areas assigned to support staff at regular intervals and report status and any equipment or maintenance needs. * Manage the volunteer, student, and/or intern instruction and supervision in department tasks as assigned. * Manage the organization of information from quality assurance/process improvement projects and issues as related to support staff needs and create a smooth and efficient workflow. * Assist with the monitoring of the indicators for the department. Make changes as appropriate to meet targets. * Assist in the inventory of marketing/educational materials and activities as assigned. * Lead service recovery activities for the team. * Maintain excellent communication and rapport with referring providers and their medical staff offices. * Assist support staff in time of increased workload or temporarily reduced staff. * Monitors registration and referral work queues for quality, accuracy and timeliness. * Give feedback to Manager on capital and operating budgets, as well as staffing needs, to run a smooth and financially solvent department. * Assists Leadership Team on short- and long-term projects. * Take responsibility for providing the highest quality, safest and most effective service to every patient, every time. * Pursue excellence in service and professional growth. Dedicated to his/her own self-development and learning. * Other duties as assigned. Created: 1/21 Revised: 12/24, 11/25 Grade: NC-06 FLSA: NE Cost Center: 7213 Job Qualifications: PREREQUISITES: * Bachelor's degree or specialty certification required. Four years of relevant and applicable experience may substitute degree requirement. * Minimum three years relevant customer service experience (including planning, organizing, and personnel issues). Previous experience in a health care facility preferred. * Minimum of two years of leadership experience (including staff and program development experience), and one year of direct supervisory responsibility preferred. * Must be proficient in using a computer keyboard. Familiarity with MS software, computer hardware, and troubleshooting. Experience with Epic electronic health record preferred. * Medical Terminology class completion preferred. QUALIFICATIONS: * Demonstrates ability to act independently. * Effective supervision, human resource, team building, and interpersonal skills required. * Able to work collaboratively with Manager & Director to assure patient needs are met and clinic resources are efficiently scheduled and utilized. * Ability to work effectively in a rapidly changing environment. * Demonstrated flexibility and manageability of multiple demands. * Demonstrate excellent communication skills with patients, staff, and community in all situations. * Demonstrates high level of organization skills, supervising the day to day demands in a fast paced and constantly changing environment. * Excellent customer service skills and a patient focus. * Demonstrated ability to interact tactfully with customers and establish and maintain effective relationships with others. * Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms. * Knowledge of quality / Process Improvement techniques and philosophies, as appropriate to position. * Knowledge of health care trends and challenges. * Be able to lead or participate in regularly scheduled meetings. * Flexibility in daily schedule to support staffing needs and clinical oversight.
    $55k-72k yearly est. 8d ago
  • Support Services Community Relations Monitor

    Therapeutic Health Services 4.3company rating

    Customer service supervisor job in Seattle, WA

    Requirements Requirements: Monitoring parking lots and surrounding areas for safety and security. Receiving training in de-escalation techniques and effectively managing tense situations. Familiarizing yourself with all safety regulations applicable to our facilities and client care. Assisting vehicles in entering and leaving the property safely. Following designated routes to cover community "hot-spots" and maintain a visible presence. Observing patient behavior and promptly reporting any suspicious activities to supervisors. Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas. Staying vigilant of client activity within the surrounding community. Documenting incidents accurately on incident reports. Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly. Occasionally assisting with cleaning tasks inside or outside the building. Interacting with clients and employees in a therapeutic and constructive manner. Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats. Flexibility to perform other tasks as assigned by management. Minimum Qualifications: High School Diploma/ GED Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities. Must be able to document incidents accurately using electronic formats. Must be able to wear highly visible vest and other safety equipment as required. Must be courteous and considerate to all clients and staff. Must be able to project a positive image of THS while enforcing established policies and procedures. Must be able to use a computer and electronic timesheet. Must be familiar with Microsoft Word. Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques. We offer the following benefits to full and some part-time staff: Employer paid medical/dental/vision insurance packages. Employer paid life insurance 12 accrued vacation days for year one, up to 20 days in subsequent years 12 days sick leave accrual per year Mental Health Day 1 Personal Day 12 Paid Holidays Flexible Spending Plan 403(b) Retirement plan Employee Assistance Program Training Allowance/License Reimbursement We are also a Second Chance Employer Salary Description $23 per Hour
    $23 hourly 3d ago
  • Service Supervisor

    DH Pace 4.3company rating

    Customer service supervisor job in Seattle, WA

    Job Description Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. DH Pace Company, Inc. in Seattle, WA, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now! Pay range starting at $29/hr+ based on experience Job Responsibilities: Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Fulfill all other duties as assigned by your manager Other duties as assigned Job Requirements: Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Minimum of 1-3 years of management or leadership experience Must possess valid driver's license High School Diploma or GED required; Bachelor's Degree preferred Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $29 hourly 2d ago
  • HOSPITAL CENTRAL SERVICES - SUPERVISOR

    University of Washington 4.4company rating

    Customer service supervisor job in Seattle, WA

    **Harborview Medical Centers Central Distribution** has an outstanding opportunity for a **Supervisor, Materials & Logistics** _WORK SCHEDULE_ Full Time In-Person Mon - Fri 6 am - 2:30pm _DEPARTMENT DESCRIPTION_ UW Medicine Supply Chain Materials & Logistics supports the delivery of high-quality patient care by ensuring the right supplies are available at the right time and place. We are committed to operational excellence, continuous improvement, and fostering a collaborative environment across all entities. _POSITION HIGHLIGHTS_ + Reports to the Manager, Materials & Logistics and leads daily operations at the entity level, including distribution, par management, and point-of-use technology. + Partners with internal stakeholders and peers across UW Medicine to implement and optimize system-wide supply chain strategies and improvement initiatives. + Supervises and develops staff, manages performance reviews, and contributes to budget planning while promoting UW Medicine's Mission and Core Values. _PRIMARY JOB RESPONSIBILITIES_ + Lead and support entity-level Supply Chain operations in alignment with UW Medicine's strategy, including standardized receiving, storage, inventory control, and distribution processes. + Supervise daily operations and staff, including scheduling, performance monitoring, evaluations, and acting on behalf of the Manager when needed. Recruit, hire, train, and mentor staff to support team development and succession planning. + Develop and maintain distribution procedures, systems, and training programs. Coordinate orientation and ongoing education for staff, including system-based training and documentation for the Materials Management Information System. + Monitor department KPIs, labor hours, and budget performance. Use analytics and dashboards to optimize inventory management, reduce obsolete stock, and improve replenishment processes. + Ensure compliance with Joint Commission, OSHA, and procurement separation of function practices. Maintain clean and organized supply areas and enforce inventory controls aligned with GAAP and UCC standards. + Serve as a customer service advocate, responding to requests professionally and efficiently. Conduct rounding of customer units to assess inventory needs and employee performance. + Participate in system-wide initiatives, project teams, and professional development activities to enhance supply chain performance and stay current with industry trends. _REQUIRED QUALIFICATIONS_ + Completion of a recognized Central Supply Technician course AND + Three years of technical experience involving sterilization of surgical trays, medical supplies, equipment and instruments in a hospital or institution central medical supply unit OR + High school graduation or equivalent AND + Four years of experience processing complex trays of surgical instruments and equipment OR + An equivalent of education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $77,112.00 annual **Pay Range Maximum:** $107,124.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $77.1k-107.1k yearly 36d ago
  • Supervisor Rehabilitation Services

    Providence Health & Services 4.2company rating

    Customer service supervisor job in Everett, WA

    The Supervisor is responsible for the supervision of Providence Regional Medical Center Everett Rehab, both Outpatient and Acute. The primary role is to develop and lead staff, maximizing the productivity of the department. This position will coordinate and monitor all therapy activities and supplies, supervise staff, lead and participate in therapy programs. Assists in budget and ongoing DOH and Joint Commission surveys. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. _Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row._ Required qualifications: + Bachelor's Degree in Physical Therapy, Occupation Therapy, Speech Language Pathology. + Washington Occupational Therapist License or + Washington Physical Therapist License upon hire or + Washington Recreational Therapist Registration upon hire or Washington Speech Language Pathologist License upon hire. + National Provider BLS - American Heart Association upon hire. + 2 years of Adult rehabilitation in acute and/or outpatient practice setting - combination of clinical and supervisory experience. Preferred qualifications: + Progressive responsibility for and experience with OT, PT and SLP in adult rehabilitation, with supervisory/leadership experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 399405 Company: Providence Jobs Job Category: Rehabilitation Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3002 ACUTE REHAB WA PRMCE COLBY Address: WA Everett 1321 Colby Ave Work Location: Everett Medical Ctr Colby-Everett Workplace Type: On-site Pay Range: $61.73 - $97.45 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $49k-81k yearly est. Auto-Apply 8d ago
  • Entry Level Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    Customer service supervisor job in Sammamish, WA

    ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point maintenance check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation: Compensation: $20.50 per hour weekly pay. Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. *Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $20.5 hourly 2d ago
  • Sewer Service Expert

    Harts Services 4.3company rating

    Customer service supervisor job in Tacoma, WA

    Job Details Harts Tacoma Shop - TACOMA, WA Full Time $70000.00 - $180000.00 Commission Road Warrior Skilled Labor - TradesDescription At Harts Plumbers, Electricians, and HVAC Technicians, we're more than a company - we're a family. Since day one, we've built our reputation on delivering exceptional plumbing, sewer, electrical, and HVAC services while living by our core values: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect. Now, we're looking for a Sewer Service Expert who's ready to grow their career, deliver unbeatable customer experiences, and take home top pay. What You'll Do: Diagnose sewer issues and create multi-option proposals Present solutions with confidence using the Harts Service Process Complete residential sewer service work to the highest standards Meet performance goals while supporting your team Pay & Schedule: Commission-based position (earn 4%-18% per project subtotal) Expected annual earnings: $70,000-$180,000+ Full-time, Monday-Friday (no weekends!) Hours between 6:30am - 6:00pm Why You'll Love Harts: Medical, dental & vision insurance 401(k) with company match Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays Company vehicle + paid life insurance Employee discounts, referral bonuses & growth opportunities A stable, year-round career where hard work = unlimited earning potential If you're ready to join a team that values your skills and fuels your growth, apply today at hartsservices.com/careers or email *************************. Harts - We Care More. Qualifications What You Need: Valid driver's license & clean driving record Sewer service experience preferred (we'll train the right licensed pro) Strong customer focus and team mindset
    $70k-180k yearly Easy Apply 1d ago
  • Support Services Community Relations Monitor

    Therapeutic Health Services 4.3company rating

    Customer service supervisor job in Seattle, WA

    Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: Fighting the region's opioid epidemic Providing behavioral health support for those experiencing homelessness Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care Specialists in serving the needs of the BIPOC and LGBTQIA communities We are hiring for a proactive Community Liaison / Client & Facility Monitor who will be located at our Seattle (Rainier District) location. This person will ensure the safety and security of our location by monitoring our parking lots and surrounding areas. With de-escalation techniques, you'll assist with guiding vehicles and report suspicious behavior. Your attention to detail and therapeutic approach will foster constructive interactions. This ia a part-time position, the hours are Monday-Friday 5:30 am-9:30 am, and the pay starts at $23/hr depending on relevant experience. Requirements Requirements: Monitoring parking lots and surrounding areas for safety and security. Receiving training in de-escalation techniques and effectively managing tense situations. Familiarizing yourself with all safety regulations applicable to our facilities and client care. Assisting vehicles in entering and leaving the property safely. Following designated routes to cover community "hot-spots" and maintain a visible presence. Observing patient behavior and promptly reporting any suspicious activities to supervisors. Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas. Staying vigilant of client activity within the surrounding community. Documenting incidents accurately on incident reports. Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly. Occasionally assisting with cleaning tasks inside or outside the building. Interacting with clients and employees in a therapeutic and constructive manner. Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats. Flexibility to perform other tasks as assigned by management. Minimum Qualifications: High School Diploma/ GED Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities. Must be able to document incidents accurately using electronic formats. Must be able to wear highly visible vest and other safety equipment as required. Must be courteous and considerate to all clients and staff. Must be able to project a positive image of THS while enforcing established policies and procedures. Must be able to use a computer and electronic timesheet. Must be familiar with Microsoft Word. Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques. We offer the following benefits to full and some part-time staff: Employer paid medical/dental/vision insurance packages. Employer paid life insurance 12 accrued vacation days for year one, up to 20 days in subsequent years 12 days sick leave accrual per year Mental Health Day 1 Personal Day 12 Paid Holidays Flexible Spending Plan 403(b) Retirement plan Employee Assistance Program Training Allowance/License Reimbursement We are also a Second Chance Employer Salary Description $23 per Hour
    $23 hourly 48d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Auburn, WA?

The average customer service supervisor in Auburn, WA earns between $35,000 and $57,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Auburn, WA

$45,000
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