Customer service supervisor jobs in Augusta, GA - 387 jobs

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. PT Customer Lead Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

Temp As a Licensed Property and Casualty Insurance Professional, you will play a pivotal role in helping clients protect their assets and mitigate risks. You will be responsible for building strong client relationships, providing expert insurance advice, and ensuring client satisfaction through personalized solutions and exceptional service. Key Responsibilities: Assess client needs and recommend appropriate property and casualty insurance coverage options. Prepare and present insurance proposals to prospective clients, clearly explaining policy terms and coverage. Assist clients with policy renewals, endorsements, and claims processing. Conduct policy reviews to ensure adequate coverage and identify opportunities for cross-selling or upselling. Stay up-to-date on industry trends, regulations, and insurance products to provide accurate information and advice. Build and maintain relationships with carriers to negotiate competitive terms for clients. Handle inquiries, resolve issues, and provide timely follow-up to ensure client satisfaction. Maintain accurate records of client interactions and policy details using the company's CRM or database system. Qualifications: Active Property and Casualty Insurance License required. Proven experience in property and casualty insurance sales or customer service. Strong knowledge of insurance products, underwriting processes, and industry regulations. Excellent communication, negotiation, and interpersonal skills. Detail-oriented with strong organizational and time-management abilities. Proficiency in using insurance software and CRM tools. A customer-focused mindset with a passion for helping clients achieve peace of mind.

Promote and retain products and services Experience in customer retention or sales and call center operations Prior experience in a call center environment is required Deliver excellent customer service over the phone Negotiate and process save/service order requests from customers Interact with customers patiently, tactfully, and efficiently Clearly explain applicable fees and adjustments to customers Offer product and service options tailored to customer needs Demonstrate active listening skills Follow structured call flows to enhance the customer experience Qualifications The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday. Payrate: 17/hr. on W2 or 1099 1 Year call center experience Additional Information All your information will be kept confidential according to EEO guidelines.

Responsive recruiter Benefits: Car allowance Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION:As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, management skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal management-focused and proactive team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the agency team and daily operations. Develop and implement office policies and procedures. Handle escalated customer complaints and issues. Monitor agency workflows and help maintain operational efficiency. Assist with sales conversations, policy changes, and cross-selling when appropriate. QUALIFICATIONS: Prior management or leadership experience required. Strong organizational and problem-solving skills. Excellent written and verbal communication. Ability to work independently and manage multiple priorities. Prior sales experience required. Must be comfortable with some travel. Compensation: $60,000.00 - $90,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Grovetown, GA and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Job DescriptionBenefits: Car allowance Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, management skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal management-focused and proactive team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the agency team and daily operations. Develop and implement office policies and procedures. Handle escalated customer complaints and issues. Monitor agency workflows and help maintain operational efficiency. Assist with sales conversations, policy changes, and cross-selling when appropriate. QUALIFICATIONS: Prior management or leadership experience required. Strong organizational and problem-solving skills. Excellent written and verbal communication. Ability to work independently and manage multiple priorities. Prior sales experience required. Must be comfortable with some travel.

Job DescriptionWHO WE ARE Busbys is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBYS Total Comp - $60K - $70K+ w/spiffs, incentives & bonuses, based on experience Includes company vehicle, phone, tablet and fuel card Monday-Friday schedule. No on-call rotation Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships) Optional vision, dental and supplemental insurance Employee relief fund Life Insurance Retirement 401K Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 05 years of service, 96 hours per year after 5 years) 8 paid holidays per year Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one Bereavement Leave: Worry-free time off when you need it most Opportunities for advancement Dave Ramseys SmartDollar financial wellness program Continuing education Incentive contests Active in community Dream team (office) dedicated to your success Complimentary Sams Club membership Free Comfort Club maintenance membership Employee events, appreciation days, and more POSITION SUMMARY The Service Field Supervisor provides daily leadership, coaching, and support to the service technician team to ensure exceptional workmanship, outstanding customer experiences, and consistent achievement of department goals. This role is responsible for field-level performance ensuring technicians are productive, well-trained, safety-focused, and aligned with the companys values. The Field Supervisor acts as the bridge between the office and the field, helping translate strategy into action and supporting real-time decision-making. This role is Monday- Friday with a 7AM start time. Technical support phone calls may occasionally extend past business hours. A normal schedule for this position would include 3 days a week riding with techs, doing in-field coaching and 2 days a week running calls solo or with a trainee. QUALIIFICATIONS Minimum 5 years of experience as a residential HVAC service technician Strong diagnostic and repair expertise in HVAC systems EPA certification NATE certification Demonstrated leadership or mentoring experience Excellent communication and coaching skills Strong customer focus and problem-solving abilities Valid drivers license and clean driving record VIDEO LEARN MORE Learn what its like to work at Busbys ***********************

Store - AUGUSTA, GADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Provide technical support and outstanding customer service for end-user IT Helpdesk issues and requests. Be a friendly, supportive presence for all Augusta National personnel as you work to correct IT-related issues. Support IT projects as required throughout the year. Provide end-user support in the fast-paced, high-pressure environment of the Masters Tournament while always maintaining a positive and pleasant presence. Maintain the confidentiality of all Club business. Essential Functions of the Job Provide end-user support including computers, applications, email, PC backups, phones, printers, and other devices. Troubleshoot and research issues with unknown solutions until the problem is resolved. Provide outstanding, friendly, customer service to all Augusta National staff, including executives and Club members as appropriate. Be a positive representation of the IT department to the entire organization. Log, track, and report all trouble tickets to ensure they are moving successfully to resolution and provide management with status updates and reports. Maintain awareness and vigilance against cyber threats and protect Augusta National assets by utilizing anti-malware software, asset scans and by monitoring results of threat analysis tools. Support various IT and campus projects as required and leading up to the Masters Tournament. Provide evening and weekend support as required throughout the year and especially leading up to and during the Masters Tournament. Maintain the strict confidentiality of Augusta National Golf Club, its staff and membership, and all aspects of the business. Physical demands are outlined immediately below. Physical Demands Acceptable level of hearing and vision to perform job duties Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. Constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties and Responsibilities Perform end-user PC builds, maintenance, and updates as required. Load and update operating systems and software applications and updates as required. Maintains user accounts and user access to required IT applications and resources. Maintains department file security, and user permissions to department specific resources. Leverages the IT Helpdesk software to track all support requests, ensure timely responses, and help eliminate duplicated effort. Performs other duties which are deemed by management to be an integral part of the job. Qualifications: Skills/Knowledge/Attributes: Experience with MS Office suite, Outlook, and Windows 11 Experience with Apple products - Mac, iPhone, and related operation systems Experience for IT-related peripherals such as phones and printers Troubleshooting skills and the ability to work problems through to resolution Ability to build relationships and rapport with staff members from all levels of the organization Ability to stay cool and focused while working in a high-pressure environment Ability to prioritize tasks and workload in an ever-changing, fast-paced environment Strong self-motivation, disciplined problem solver Relative Experience/Education: Bachelor's degree in an IT discipline, or currently enrolled in an institution and working towards such a degree Previous experience working on a Helpdesk or similar environment is a plus Any training and/or certifications applicable to this position are a plus Required License(s): Possess a valid driver's license and/or successfully completes the Club's internal motor vehicle training program Projected Work Schedule: Normal work hours are 8:30 am to 5:00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays.

Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

It's time for your CAREER to take off We Want YOU! Looking for candidates that are willing to learn and grow in an industry that is essential to so many. Act Now! Your success is waiting for you! Our Business is growing rapidly and we are hiring top people to grow with us. Apply Now! Are you an Admin Assistant/Customer Service Representative that is frustrated and dreading going to work each day? Are you overworked and underappreciated? Bailey's Comfort Services is looking for a top performer looking for their next career chapter. We have an immediate opening for the right person that want to join our team and soar among the eagles with us. If you are one of the incredible few that gets lost in a sea of many and mediocrity, we are interested in you. Start down the road that can change your life, click this link and let us start this conversation. We promise you a prompt response and honest feedback. Check us out, visit our website, Career's Page, and reach out to us. *We are an Equal Opportunity Employer; all inquiries are kept confidential. To apply for: Admin Assistant/Customer Service Representative@ Bailey's Comfort Services Click Below Position Purpose (Summary) The function of this position is to: Perform data entry for Billing, Purchase orders, vendor invoices and client information. Schedule and book service or sales appointments when clients and prospects call Dispatch, manage and allocate resources to meet the expectations of our clients Handle multiple tasks, and set priorities independently Admin Assistant/Customer Service Representative's Responsibilities/Duties/Functions/Tasks Answer the phone quickly and professionally Call customers to confirm maintenance appointments and schedule as necessary Perform service dispatch, and coordinate scheduling Debrief technician at end of call and record key information into client's computer record Issue P.O.s and/or order parts and materials for truck restock and Non-Stock items Sell new service agreements and renew existing service agreements Grow, monitor and maintain the maintenance programs; update changes in ownership, add new install job information and review reasons for non-renewals Receive, record and maintain sales lead information and set appointments as necessary Communicate clearly, precisely, and in a friendly manner Take and deliver messages as appropriate Ensure messages are received and follow up is appropriate Ensure the accurate capture, data entry and maintenance of customer and business information into Company's accounting program Input Service work order details Record customer payments Record Vendor invoices Provide vendor invoice to General Manager/Owner for approval for payment Work closely with the service, IAQ and sales departments, while recognizing and identifying possible sales opportunities that will facilitate appropriate follow up Be familiar with our company, products, and services so many questions can be answered without consulting others Alert managers quickly to significant customer issues, serving as a champion of the customers to our company Win the confidence of new clients when they call for service or repairs Schedule the client appointment and assign/match qualified staff to perform the work Increase revenue from established customers, and generate additional revenue from new customers by using proper sales techniques, problem solving skills and account management Follow-up on all leads, proposal, and potential sales until closed or lost Track lost sales Update the Customer Relationship Management (CRM) system for each interaction Perform customer satisfaction calls after each visit Ask for referrals, and inform client where and how to make them Have a good working knowledge of our products and services being offered (This may require additional study and training both on and off site) Continuously improve knowledge of HVAC work, and how Bailey's Comfort Services operates to benefit the customer Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals Regularly review and monitor progress against goals, and seek assistance as needed Communicate effectively with associates, superiors, vendors and customers Possess superior interpersonal skills Efficiently manage his/her time and schedule Be computer literate to the extent necessary to fulfill this function and knowledge of Excel and Word is required Be very familiar with the use of smart phones, email and text messaging Be capable of understanding client needs, and favorably influencing their decision Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees Clean, neat and professional appearance. Other duties as assigned Check us out, visit our website, Career's Page, and reach out to us. *We are an Equal Opportunity Employer; all inquiries are kept confidential. To apply for: Admin Assistant/Customer Service Representative@ Bailey's Comfort Services Click Below

Job Description Panera Bread is now hiring Restaurant Team Members! At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café's growing business, and serve your community daily by donating unsold products to local community organizations. Panera Perks: - Competitive wages & team tipping. (Bi-weekly pay) - Employee Meal Discounts. - Flexible scheduling, with full or part-time positions available. - Career Growth Opportunities Requirements for the Team Member Position include: Must be at least 16 years old. Ability to work & learn in a fast paced environment. Ability to work 15-40 hours a week. As a Team Member at Panera, your job is to: Meet & greet our guests, delivering excellent customer service in every circumstance. Help build our culture of Warmth, Belonging, Growth, & Trust. Step in & support your manager and team. Learn different positions, such as: cashier, drive-thru (at applicable locations), salad & sandwich makers, barista, dishwashing, and dining room cleanliness. Our cashiers are the friendly face of Panera. You're in charge of welcoming customers, taking their orders, helping them have a great experience, and sending them off with a smile. Our salad & sandwich makers assemble a wide range of menu items ensuring every order is made quickly, correctly, and consistently. Be committed to health & food safety. Growth opportunities at Panera: A Path to Success - Most of our retail managers started as hourly associates. Our career path program helps you get there. Skills & Training - Every day at Panera we help build your skills & prepare you for a strong career - whatever your goals may be. Company is an Equal Opportunity Employer. We use eVerify to confirm U.S. Employment eligibility.

* About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************ Location Augusta University Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information Our mission is to generate greater engagement and philanthropic support from individuals, corporations, foundations, and the community at large for the teaching, scholarship, research, clinical, and service missions of Augusta University. Our goal is to be an enabling force in our organization by helping the university, our donors, partners, and friends to discover what's next. Job Summary Reporting to the Senior Director of Information and Data Systems and working in partnership with the Associate Director of Information Systems and Reporting, the Database Services Manager supports the philanthropic advancement of the enterprise through the effective use of database systems, managing donor, alumni, and other constituent records and serving as the lead auditor of data integrity standards. Under the Senior Director's supervision, this position serves the Division and enterprise as the primary point of contact for data integrity inquiry and data collection, lists, and ad hoc end-user reports. This position also assists with system training, policy and procedure development and ensuring high levels of data accuracy and integrity are maintained by enforcing data entry controls, conducting regular data hygiene procedures and data updates, data imports and performing continual data audits with staff training and corrective training/review. Responsibilities The responsibilities include but are not limited to: * Manage the performance, integrity and security of donor and constituent databases and related management information systems and communication systems. Develops and recommends data quality audits and reporting to assess integrity and implements improvements. Develops and implement data input quality control processes to ensure efficient, accurate and complete data entry. * Analyzes data requests to determine the needs of users and responds to ad hoc information requests from end users. Interacts with end-users of data to design and produce lists and reports that effectively meet their needs. Creates and maintains database tools such as queries, exports, and reports to generate lists and reports for end users. Manipulates, edits, and combines data from various resources (i.e. MS Excel, Raiser's Edge) to generate accurate and comprehensive lists and reports. * Develops and documents relevant business processes for users of new or upgraded systems and provides customer support in the training and proper use of systems various Blackbaud other systems and tools used in Advancement. Builds and maintains data dictionary and relevant code tables for Advancement systems. * Maintains interfaces between donor, alumni and university information systems. Executes data imports/exports and communicates with external data stewards (i.e. Human Resources, Registrar, DCM, IE, etc.) to facilitate accurate and consistent data feeds, as appropriate. * Performs regular data updates and appending procedures utilizing a variety of sources (i.e. NCOA updates, email appends, phone appends) following postal standards and best practices. * Maintain relationships with hardware, software and data subscriptions vendors, staying current on technology trends. Plan and implement technological upgrades and enhancements; reviews, tracking and related data analysis in collaboration with the Associate Director of Information Systems and Reporting * Develops recommended standards for appeals, tracking use and monitoring performance of appeals, constituent outreach, and alumni/donor events. * Other duties as assigned Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Information Science, Business Management or related field and three years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting. Preferred Qualifications Master's degree from an accredited college or university in Computer Science, Information Science, Business management, or related field, and two years of experience in data analysis, reporting, or database systems management, preferably in a non-profit or higher education setting. Blackbaud certification a plus (bCRE). Knowledge, Skills, & Abilities Ability to maintain confidentiality. Ability to learn and effectively use new software. Self-motivated, self-directed, collegial, creative, and results oriented. Must employ an advanced ability to prioritize tasks, schedules and objectives. Must be collaborative with a strong commitment to team support and positive customer service. Proficiency in Microsoft Office suite of products, particularly Excel for data manipulation and analysis. Excellent written and verbal communication skills along with strong interpersonal skills and attention to detail. Ability to train, motivate, communicate and manage staff in a high-volume goal oriented, friendly work environment. Technical understanding of constituent relationship management (CRM) database systems, preferably Raiser's Edge. Proven ability to effectively manage multiple projects with a high degree of autonomy and accuracy in an environment subject to frequent interruptions. Must stay current regarding trends and best practices in the field by reading appropriate literature, policies, reference information and other available resources as well as through conferences, conferring with vendors and with peers. Shift/Salary/Benefits Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position) Pay Band: B12 Minimum Salary: $62,300/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 6/23/25 - Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! ******************************** Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at ************

The Hiller Companies, LLC has an immediate opening for Service Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Manager is responsible for ensuring the effective leadership and operational success of the Service Department. The manager will provide both strategic and tactical guidance, to achieve financial, operational and growth objectives, while keeping customer satisfaction a key priority. What You'll Do: * Responsible for the operational & financial performance of the divisions service department, with a strong focus on operational leadership, business growth and continuous improvement. * Work collaboratively with branch manager/ general manager in planning annual department goals, headcount needs and growth projections. * Partner with Human Resources to recruit, train, develop, and retain service technicians. o Provide guidance on new employee training and periodic reviews of performance. Handle employee disciplinary actions when necessary. Motivate and track employee continued development and training. * Collaborate with other Hiller support teams to ensure optimal operations of all Service Department functions. * Coordinate and manage regular meetings for the service team to ensure thorough and effective communication to service employees, allowing for a collaborative team environment. * Ability to build a high‐performance team who can operate efficiently, effectively, productively and cost effectively. * Ensure that all Service Department team members are appropriately mentored, professionally developed and that their performance is regularly reviewed. * Communicate with customers and associates of Hiller regarding problems that may arise on jobs, to pursue a proper resolution, ensuring customer satisfaction remains a key priority. * Support sales efforts through participation in market leads and price optimizations. * Ensure all service, inspection, testing, and maintenance contracts are reviewed, tasked, scheduled, and executed to meet the customer needs. * Ensure that required employees are correctly charging their time to assigned jobs so that all jobs are costed appropriately. * Work within scheduling/invoicing platform to ensure all service and repair calls are scheduled properly, and resulting invoices are generated in a timely and accurate manner. * Monitor and ensure that Service Department team members are up to date on required certifications. * Commit to a culture of Safety and work with Safety partners to ensure employees have the required tools and PPE for the work being conducted. * Establish quality control measures, conduct inspections, and ensure compliance with fire and life safety regulations and best practices. * Other duties as assigned

Title: Machine Operator Key Accountabilities: Operate Computer Numerical Control (CNC) HELLER machining centers with Siemens 840 D Controllers according to instructions, routings, control plans, production requirements, plans and diagrams Study machining instructions, routings, control plans, job orders, and blueprints to determine dimensional and finish specifications, sequences of operations, complex machine setups, and tooling requirements Select the appropriate tools, and materials to be used in preparation of cubic engine components Set up, adjust, and operate all of the basic machine tools and many specialized or advanced variation tools to perform precision machining operations Check precision measuring instruments such as calipers, micrometers, fixed and telescoping gauges, templates and fixtures, and adjust according to quality control plans Perform fine-tuning of tools/equipment through sample cuts and optimize the CNC program in regard to tool durability, preventing the collision of tools/equipment, program sequencing Observe machines operation in order to detect sounds such as those made by dull cutting tools or excessive vibration and adjust machines to compensate for problems Stop machines to remove finished work pieces, or to change tooling, setup, or work piece placement, according to required machining sequences. Measure dimensions of finished work pieces to ensure conformance to specifications, using precision measuring instruments. Maintain industrial machines within the scope of Total Productive Maintenance (TPM) specifications, applying knowledge of mechanics, shop mathematics, metal properties, layout, and machining procedures. Comply with safety regulations and maintain clean and orderly work areas Identify and reduce non-value-added work Perform special projects as may be required and maintain on the job flexibility by providing support in other production related areas Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct. Basic Requirements: 2 years in a mechanical, maintenance or machining trade school or equivalent Associate's Degree; or 3 years of experience in a heavy-duty machining environment. "Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.” Preferred Qualifications: Intermediate knowledge of CNC-controls (preferred SIEMENS 840 D Controllers) machines and tools, including their designs, uses, repair, and maintenance Intermediate knowledge of arithmetic, algebra, geometry, calculus, statistics and their applications Basic ability to interpret Statistical Process Control (SPC) and operate scanning devices for system communications Basic knowledge of manufacturing and production processes, raw materials, quality control, costs, and other techniques for maximizing the effective manufacture of goods (Quality Alerts, Second Checks, etc.) Basic knowledge of OSHA safety requirements and the ability to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations or standards Basic troubleshooting and problem-solving skills where problems are complex Basic interpersonal skills and the ability to work effectively with other employees Basic ability to interpret blueprints, build documents, schematic drawings, layouts or other documents regarding engine assembly and testing Basic organizational, planning and follow-up skills and the ability to cope with stress Basic oral and written communication skills Basic reading, writing and math skills Ability to work any shift and overtime as required Basic PC knowledge and the ability to efficiently operate computer terminals, tools and devices Ability to work any shift and overtime as required Ability to obtain appropriate hoists and power vehicle licenses (Flatbed, Hi-Lo, & Mule) when necessary Experience as a CNC milling operator Knowledge of SIEMENS 840 D Control System Work Environment: Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. Daily work is performed in a durable goods manufacturing environment. While performing the duties of this job, the employee is frequently required to walk and stand; sit, use hands or fingers, handle, or feel objects, tools, parts, or controls reach with hands and arms; and talk or hear. The employee is occasionally required to balance and climb; stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. The employee may also be exposed to any number of elements but with none present to the extent of being disagreeable. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Job CategoryFactory Staff Job Posting Date16 Jan 2026; 00:01 Pay Range29.69 - $44.54-Hourly Location: Graniteville, SC Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.

Provide technical support and outstanding customer service for end-user IT Helpdesk issues and requests. Be a friendly, supportive presence for all Augusta National personnel as you work to correct IT-related issues. Support IT projects as required throughout the year. Provide end-user support in the fast-paced, high-pressure environment of the Masters Tournament while always maintaining a positive and pleasant presence. Maintain the confidentiality of all Club business. Essential Functions of the Job Provide end-user support including computers, applications, email, PC backups, phones, printers, and other devices. Troubleshoot and research issues with unknown solutions until the problem is resolved. Provide outstanding, friendly, customer service to all Augusta National staff, including executives and Club members as appropriate. Be a positive representation of the IT department to the entire organization. Log, track, and report all trouble tickets to ensure they are moving successfully to resolution and provide management with status updates and reports. Maintain awareness and vigilance against cyber threats and protect Augusta National assets by utilizing anti-malware software, asset scans and by monitoring results of threat analysis tools. Support various IT and campus projects as required and leading up to the Masters Tournament. Provide evening and weekend support as required throughout the year and especially leading up to and during the Masters Tournament. Maintain the strict confidentiality of Augusta National Golf Club, its staff and membership, and all aspects of the business. Physical demands are outlined immediately below. Physical Demands Acceptable level of hearing and vision to perform job duties Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. Constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties and Responsibilities Perform end-user PC builds, maintenance, and updates as required. Load and update operating systems and software applications and updates as required. Maintains user accounts and user access to required IT applications and resources. Maintains department file security, and user permissions to department specific resources. Leverages the IT Helpdesk software to track all support requests, ensure timely responses, and help eliminate duplicated effort. Performs other duties which are deemed by management to be an integral part of the job. Qualifications: Skills/Knowledge/Attributes: Experience with MS Office suite, Outlook, and Windows 11 Experience with Apple products - Mac, iPhone, and related operation systems Experience for IT-related peripherals such as phones and printers Troubleshooting skills and the ability to work problems through to resolution Ability to build relationships and rapport with staff members from all levels of the organization Ability to stay cool and focused while working in a high-pressure environment Ability to prioritize tasks and workload in an ever-changing, fast-paced environment Strong self-motivation, disciplined problem solver Relative Experience/Education: Bachelor's degree in an IT discipline, or currently enrolled in an institution and working towards such a degree Previous experience working on a Helpdesk or similar environment is a plus Any training and/or certifications applicable to this position are a plus Required License(s): Possess a valid driver's license and/or successfully completes the Club's internal motor vehicle training program Projected Work Schedule: Normal work hours are 8:30 am to 5:00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays.

A great career opportunity Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations. JOB DESCRIPTION Count on me - We know what to do, we make it easy, we do our part and we care! Job Title: Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties and Responsibilities: Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Greet each customer and uses his or her name whenever possible Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together Check the bottom of every cart and under all baby seats for items before completing an order Follow correct bagging procedures for the correct use of bags by type Scan customers' order and handles the payment transaction, per standard practice Avoid personal conversations with other associates when customers are present Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers Follow procedures for refunds and error correction Make every attempt to maintain accurate cash control Follow procedures and performs overrides Identify customers needing assistance and offers to take the customer's order to their car Maintain alertness and calls for assistance when needed to service customers per service standards Check prices quickly and accurately Is courteous and helpful to other associates Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front end area of the store has a neat and clean presentation Report any register malfunction to the Customer Service Manager or MOD Ensure the MVP savings center KIOSK is filled with paper and properly working Adhere to all company guidelines, policies and standard practices Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer based training (CBT) and training aid courses Perform all other duties as assigned Qualifications: High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to perform the technical requirements of cashier and service center Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: Ability to use computers and other communication systems required to perform job functions Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents BOTTLES where applicable: Move empty bottles and containers from the front end to the back room 08/24/2021: Change in job code from 406/407 to SF job code 1300434 At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Title: Machine Operator Key Accountabilities: * Operate Computer Numerical Control (CNC) HELLER machining centers with Siemens 840 D Controllers according to instructions, routings, control plans, production requirements, plans and diagrams * Study machining instructions, routings, control plans, job orders, and blueprints to determine dimensional and finish specifications, sequences of operations, complex machine setups, and tooling requirements * Select the appropriate tools, and materials to be used in preparation of cubic engine components * Set up, adjust, and operate all of the basic machine tools and many specialized or advanced variation tools to perform precision machining operations * Check precision measuring instruments such as calipers, micrometers, fixed and telescoping gauges, templates and fixtures, and adjust according to quality control plans * Perform fine-tuning of tools/equipment through sample cuts and optimize the CNC program in regard to tool durability, preventing the collision of tools/equipment, program sequencing * Observe machines operation in order to detect sounds such as those made by dull cutting tools or excessive vibration and adjust machines to compensate for problems * Stop machines to remove finished work pieces, or to change tooling, setup, or work piece placement, according to required machining sequences. * Measure dimensions of finished work pieces to ensure conformance to specifications, using precision measuring instruments. * Maintain industrial machines within the scope of Total Productive Maintenance (TPM) specifications, applying knowledge of mechanics, shop mathematics, metal properties, layout, and machining procedures. * Comply with safety regulations and maintain clean and orderly work areas * Identify and reduce non-value-added work * Perform special projects as may be required and maintain on the job flexibility by providing support in other production related areas * Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct. Basic Requirements: * 2 years in a mechanical, maintenance or machining trade school or equivalent Associate's Degree; or 3 years of experience in a heavy-duty machining environment. * "Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time." Preferred Qualifications: * Intermediate knowledge of CNC-controls (preferred SIEMENS 840 D Controllers) machines and tools, including their designs, uses, repair, and maintenance * Intermediate knowledge of arithmetic, algebra, geometry, calculus, statistics and their applications * Basic ability to interpret Statistical Process Control (SPC) and operate scanning devices for system communications * Basic knowledge of manufacturing and production processes, raw materials, quality control, costs, and other techniques for maximizing the effective manufacture of goods (Quality Alerts, Second Checks, etc.) * Basic knowledge of OSHA safety requirements and the ability to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations or standards * Basic troubleshooting and problem-solving skills where problems are complex * Basic interpersonal skills and the ability to work effectively with other employees * Basic ability to interpret blueprints, build documents, schematic drawings, layouts or other documents regarding engine assembly and testing * Basic organizational, planning and follow-up skills and the ability to cope with stress * Basic oral and written communication skills * Basic reading, writing and math skills * Ability to work any shift and overtime as required * Basic PC knowledge and the ability to efficiently operate computer terminals, tools and devices * Ability to work any shift and overtime as required * Ability to obtain appropriate hoists and power vehicle licenses (Flatbed, Hi-Lo, & Mule) when necessary * Experience as a CNC milling operator * Knowledge of SIEMENS 840 D Control System Work Environment: * Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. * Daily work is performed in a durable goods manufacturing environment. * While performing the duties of this job, the employee is frequently required to walk and stand; sit, use hands or fingers, handle, or feel objects, tools, parts, or controls reach with hands and arms; and talk or hear. The employee is occasionally required to balance and climb; stoop, kneel, crouch or crawl. * The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. The employee may also be exposed to any number of elements but with none present to the extent of being disagreeable. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Job Category Factory Staff Job Posting Date 16 Jan 2026; 00:01 Pay Range 29.69 - $44.54-Hourly Location: Graniteville, SC Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Job Title: Assistant Customer Service Manager Success Factors Job Code: 1300368 Department: Front End Reports To: Customer Service Manager Primary Purpose: Manage customer service on the Front End. Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations. Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of standard practices. Duties and Responsibilities: In the absence of the Customer Service Manager, supervise the performance of all duties and responsibilities of all Front End Associates Manage the Front End during designated hours a minimum of three days a week per standard practice guidelines Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service Serve as a model for customer service and instills this value in all associates Manage and achieve Food Lion service standards as delegated by the Customer Service Manager Maintain an efficient and productive Front End operation Support the achievement of budgeted financial and operating results for the Front End Ensure Front End schedules are written to provide extraordinary customer service at all times per standard practice guidelines Understand and follow all company, Front End, Food Safety and Workplace Safety standard practice and policies Ensure that all advertising and sales promotion materials applicable to the Front End are properly utilized Observe and correct all unsafe conditions that could cause associate or customer accidents Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty Monitor shrink and ensure that inventory and moneys are accounted for; provide coaching for associates to recognize and prevent losses Ensure compliance with local, state and federal regulations Provide recognition of accomplishments and offer coaching when necessary Train and develop Office Assistants and Cashiers Ensure office functions are completed accurately and on time Communicate all cash variances to the Customer Service Manager Research over/short discrepancies as reported by the Food Lion Customer Support Center on the weekly over/short report, report updated information or variances to the Customer Service Manager/Store Manager and Store Sales Accounting if necessary Ensure Front End associates operate registers and serve customers in accordance with established policies and procedures Maintain proper knowledge of all sales associate register functions and Front End accounting services which include all Office Assistant functions In the absence of the Customer Service Manager, maintain Front End equipment and place service calls in an efficient manner Successfully complete Computer Based Training (CBT) and Training Aid courses Perform all other duties and projects as assigned Qualifications: A high school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Must be able to perform the job duties and responsibilities of Office Assistant Good understanding of store operations preferred Ability and willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Ability to lead and direct others Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: Ability to use computers and other communication systems required to perform job functions Ability to push or pull up to 2000 pounds using a pallet jack Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Perform repetitive hand and arm motions Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents 08/24/2021: Change in job code from 403 to SF job code 1300368 Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************