Customer service supervisor jobs in Bend, OR

Agency Revolution offers a comprehensive Digital Marketing System dedicated to insurance agents and brokers. We work with independent insurance agencies to help them grow their business and stay ahead of the digital curve. We've been around for over 17 years and we have one of the strongest reputations in the industry. We're committed to transforming the lives and businesses of our clients Agency Revolution is a perfect environment for those who like to work hard and play hard. Our company is a little weird because people actually like their jobs. It may have something to do with the 300 days of sunshine we get in Bend... or the 6 weeks of paid vacation... or the world-class ski resort just 25 minutes from the office. Whatever it is, you'll find a group of happy people doing amazing things for insurance agents across the world. Our team has a reputation for innovation. Hard working people who think outside the box and function well in an open concept workspace enjoy the culture here. It should come as no surprise that the company that's been revolutionizing the insurance industry for the last 20 years is full of people who like to challenge the status quo. If you are interested in joining the customer support team but don't see any current job openings, please apply via this job and your application will be held on file. Additional Information All employees are expected to perform high quality work within deadlines; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee; there may be other duties assigned at the discretion of the organization. Agency Revolution is an Equal Opportunity Employer Benefits of working for Agency Revolution: · 6 paid weeks off a year · Benefits including 401K, health, optional dental, vision and AFLAC · No cap on commissions · Sales training and coaching · Mac Laptop w/extra monitor · Our own building in desirable NW Crossing area · Living the Bend lifestyle

General Purpose: Under basic supervision, performs routine customer service duties to include answering inbound calls, processing service orders, and updating accounts. CSR I employees provide frontline support to utility customers, escalate complex issues to higher tiers, and build foundational knowledge of utility operations. This role requires proficiency in contact center software and adherence to established performance metrics (KPIs). Position Essential Functions: Answer inbound calls, emails, and chat communication using contact center software. Process standard service requests (start, stop, transfers, reconnects, disconnections). Provide account balance and payment information. Process customer payments, returned mail, and account updates related to billing correspondence. Conduct outbound calls to notify customers of leak alerts, declined payments, or other urgent account issues. Enter and update customer information in the Customer Information System (CIS). Escalate billing disputes, compliance issues, or unusual account problems to CSR II or III. Maintain performance expectations, including contact center Key Performance Indicators (KPIs). Perform other duties as required or assigned.

Looking for a role where you can make an impact and enjoy coming to work? Paladin Data Corporation is both a trusted retail technology leader and a workplace where people come first, collaboration thrives, and growth is encouraged. Here, leaders know your name, and employees are supported both inside and outside of work. We are seeking a new Customer Retention Specialist as part of our evolving Customer Support Team. This role will focus on customer loyalty, satisfaction, and wellness initiatives to ensure our clients get the most out of Paladin's solutions. The ideal candidate is proactive, empathetic, and passionate about building lasting relationships with customers. Benefits & Perks Choice of two medical plans (PPO or HSA plan) 100% company-paid: Dental, Vision, Hearing, Long- & Short-term Disability, Life & AD&D Insurance Optional family coverage Premium plan upgrades Opt-out stipend HSA (with company contribution) or FSA/FSA Dependent Care plan Critical Illness, Accident, and Hospital Confinement plans 401(k) with up to 3% match (eligibility after 90 days) Company Ownership Program and Annual Profit-Sharing Bonus Connectivity Reimbursement (personal cellular and internet) up to $135/month Home PC Allowance up to $5000 (specific positions only) Annual Company Merchandise Allowance Company, Department, and Professional Development Training Monthly Team Lunches and Catered Employee Appreciation Lunches Employee of the Month Program with 8 hours PTO and VIP parking spot Employee Assistance Program with free virtual/in-person access to licensed professional counselors Travel Assistance Program Financial Fitness Program Employee Discount Program with 30,000 discounts Paid holidays Progressive scale PTO based on years of service Note: Standard benefits eligibility begins after 1 calendar month of employment, and 401(k) eligibility after 90 days of employment. Background investigation and drug test required. Key Responsibilities Develop and execute strategies to reduce churn and improve customer loyalty. Lead customer wellness and mentoring initiatives to support client success. Analyze customer feedback and usage data to identify at-risk accounts and address them proactively. Collaborate with Sales, Marketing, and Product teams to align customer needs with business goals. Design and manage engagement programs such as education campaigns, loyalty initiatives, and outreach touchpoints. Resolve escalated customer issues with empathy and efficiency. Track and report on key retention metrics, customer satisfaction, and program outcomes. Mentor and train team members on customer-centric practices. Oversee daily operations of the Wellness Department, ensuring clear priorities, accountability, and effective collaboration across the team. Qualifications 3+ years of experience in customer success, retention, or account management. Strong interpersonal and communication skills with an empathetic approach. Proficiency with CRM platforms and how they work. Analytical mindset with the ability to interpret customer trends and data. Background in coaching, mentoring, or wellness is a plus. Bachelor's degree in Business, Marketing, Psychology, related field or equivalent experience running a business is valuable. Familiarity with applying Artificial Intelligence (AI) tools or insights to enhance customer experience, engagement, or retention strategies preferred. Compensation & Benefits Hourly Range:$28-$40/hour DOE Built on Trust & Community Paladin Data Corporation is an employee-owned company built on the belief that trust should guide everything we do and that small businesses are the foundation of strong communities. We're proud to be a values-driven organization, supporting initiatives such as the Mayo Clinic, Salvation Army Meals programs, AOPA, the Madras Airshow, local food banks, and children's toy drives. Our core values shape how we serve our customers and how we work together as a team: Put the customer first Exceed expectations Do what you say you will do Hard work brings reward Be honest and act with integrity Treat everyone with respect and dignity Collaborate and be a team player Practice active listening At Paladin, every application is reviewed by a real person, not an algorithm. If you're looking for a company where values, community, and people truly matter, we'd love to hear from you.

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Job Description Enjoy helping and talking to people on the phone and in-person… both clients and teammates in the office. You are comfortable working on a computer all day and are detailed oriented as well, so you are computer literate. You desire to be part of a team and want to be part of the solution and not the problem. Job Functions: o Welcome face of the Agency to people that call on the phone and walk in the front door. o Establish working relationships with clients, potential clients and companies we represent on the phone, email and on paper. o Answer multi-line phone system and distribute calls to the team accordingly. o Supporting teammates with follow-up for clients and prospects. o Promptly respond to client needs either on the phone or electronically. o Maintain client files and process routine correspondence between our agency and the client or company… both paper records and on our many different software programs. o Retrieve, open and distribute mail accordingly. o Process main email inbox and deliver to appropriate team member. o Process all outgoing mail. o Input Claims into the agency management system. o Process web downloads. o Maintain cleanliness, organization and restocking coffee supplies of office lobby. o Keep on-going inventory office supplies and order new supplies as needed.

PAPE' MACHINERY, INC. - AGRICULTURE & TURF DIVISION - MADRAS, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers. WHAT YOU NEED: * Prior experience as a mechanic with knowledge of Agriculture equipment, preferably John Deere. * Prior operational experience with an understanding of budgeting, staffing, and personnel procedures. * Computer skills, including Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and employee relations. * Ability to work overtime hours during peak seasons. Compensation: $80,000+/yr (Depending on Experience) Why work for Pape': * Competitive pay based on your skills, training, and experience level. * Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. * Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. * Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. * Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. * Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! * Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. * Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities. Powered by JazzHR sQRhJR4VEM

Description: Job Posting TitleService AdvisorJob Description Are you a driven, experienced Service Advisor ready to take your career to the next level? Team Kia of Bend is growing fast, and we're looking for a high-performing Service Advisor with a passion for sales and an unwavering commitment to customer satisfaction. What You'll Do: Greet customers with energy, professionalism, and confidence Clearly communicate vehicle service needs, recommend appropriate solutions, and close the sale Build long-term relationships with customers by delivering top-tier service Drive revenue by identifying up-sell opportunities and presenting value-added services Coordinate with technicians to ensure service work is completed on time and accurately Maintain detailed records of all customer interactions and service transactions What We're Looking For: 2+ years of experience as a Service Advisor in a dealership or high-volume shop Proven track record of sales performance and hitting targets Strong customer service background with a “customer-first” mindset Excellent communication and interpersonal skills Ability to thrive in a fast-paced, competitive environment Familiarity with DMS systems and repair order processes (Dealertrack experience a plus) High school diploma or GED required (automotive certifications a plus) What You'll Get: Aggressive pay plan - base salary + uncapped commissions Health, dental, and vision insurance Paid time off and holidays 401(k) with company match Ongoing training and career development opportunities A supportive, high-energy team environment And much more Requirements:

Job DescriptionPAPE' MACHINERY, INC. - AGRICULTURE & TURF DIVISION - MADRAS, ORSERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers. WHAT YOU NEED: Prior experience as a mechanic with knowledge of Agriculture equipment, preferably John Deere. Prior operational experience with an understanding of budgeting, staffing, and personnel procedures. Computer skills, including Microsoft Office suite. Leadership skills and mindset. Ability to maintain good customer and employee relations. Ability to work overtime hours during peak seasons. Compensation: $80,000+/yr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

PAPE' MACHINERY, INC. - AGRICULTURE & TURF DIVISION - MADRAS, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers. WHAT YOU NEED: Prior experience as a mechanic with knowledge of Agriculture equipment, preferably John Deere. Prior operational experience with an understanding of budgeting, staffing, and personnel procedures. Computer skills, including Microsoft Office suite. Leadership skills and mindset. Ability to maintain good customer and employee relations. Ability to work overtime hours during peak seasons. Compensation: $80,000+/yr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves Additional Benefits: All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws We do offer a 401k plan, but we do not provide employer contributions/match We offer a generous health benefits package for full time employees We offer a generous commission structure for employees through sales of monthly memberships We offer Paid Time Off (PTO) for full time employees Competition and milestone bonuses

The Line Service Manager is responsible for overseeing day-to-day line service operations, basic facility upkeep, and fueling support for our training campus. This role ensures safe, efficient, and well-coordinated operations across the ramp, hangars, and support areas. You do not need prior aviation fueling experience-training will be provided. We are looking for a hands-on leader with strong work ethics, basic mechanical aptitude, and the ability to manage a small team in a fast-moving environment. Line Operations & Team Leadership Lead and supervise the line service team to ensure safe and efficient daily operations. Manage aircraft parking, towing, fueling support, and general ramp activities (training provided). Train staff on daily tasks, safety procedures, and customer service expectations. Maintain shift schedules and ensure adequate staffing coverage. Promote a positive, safety-first culture among the team. Fuel Systems & Equipment Oversee basic maintenance of fueling equipment, hoses, and trucks (training provided). Coordinate scheduled service, inspections, and equipment repairs with vendors. Monitor and document basic fuel checks and routine filter replacements. Ensure safe handling and storage of fuel following company safety standards. Facilities Support Oversee cleanliness and organization of hangars, ramp areas, and office spaces. Coordinate general facility repairs including lighting, HVAC, plumbing, and minor building fixes (contractors available as needed). Maintain inventory of supplies and equipment. Administrative & Vendor Coordination Support the development of procedures and checklists for line operations. Assist with tracking budgets for supplies, fuel equipment, and facility needs (training provided). Maintain communication between line service, flight operations, and management. Coordinate with outside vendors for repairs, service work, and equipment inspections. Qualifications Leadership or supervisory experience in any industry (preferred). Ability to work outdoors around aircraft and equipment. Basic mechanical aptitude and willingness to learn new systems. Strong communication and organizational skills. Valid driver's license. Preferred but Not Required Experience in facilities, automotive, mechanical, warehouse, or operations roles. Familiarity with safety processes, equipment maintenance, or hands-on work environments. Interest in aviation or learning aviation fueling procedures. Working Conditions Work performed indoors and outdoors with exposure to weather and active aircraft. Must be able to lift 50 lbs. and perform physical tasks safely. Flexible hours or on-call support may be required based on operational needs. Benefits Offered: Affordable health care benefits Company 401(k) with match PTO (20 days in first 2 years, 25 days after 2 years, 30 days after 5 years) Company-paid life insurance and AD&D 2-week Sabbatical after 5 years Discounted flight training Employee recognition program Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.

at Skyservice Business Aviation SKYSERVICE BUSINESS AVIATION Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you. Get to know us: *************************** Your future at Skyservice: Here at Skyservice we are continuing to grow and provide high level service to our clients, expanding our footprint and name throughout the Americas. You will bring an innovative mindset, strong attention to detail and fast-paced way of working to a team that works together to exceed the expectations of our customers. We focus on excellence and are committed to support and develop our teams! SUMMARY OF RESPONSIBILITIES: Ensure the effective implementation of all safety standards and programs as well as compliance security, safety regulations and procedures. Participate in information gathering for occurrence report investigations & closings. Ensure the prevention and investigation of all Lineservice occurrence reports including notifying the applicable authorities (fuel spills, security infractions, etc.). Ensure all personnel respect and adhere to the company security policy. Deliver a high level of service to customers in accordance with the Skyservice philosophy, ensuing quality assurance, regarding the SOP, safety and security matters of ramp and facility operations. Manage operational activities on the ramp and adjacent Aprons including anti-icing operations, in conjunction with the Airport Authority and neighboring tenants. Monitor the ramp personnel for adherence to SOPs to ensure proper operations of the ramp and hangars (e.g., fueling & marshalling of aircraft). Provide assistance and liaise with Skyservice personnel to provide solutions to the problems that internal and external clients present. Act as a liaison with Customer Service and Maintenance to coordinate the safe and efficient towing and fueling of aircraft. Inspect the ramp, hangar and fuel farm. Maintain the fleet stock of vehicles including the sourcing, purchasing, maintenance and licensing as well as ensuring the safety, efficiency and adequate supply of all ground service equipment and fuel. Oversee the maintenance of log books and fueling / hangar information to support billing and for quality purposes. Provide direction, training, supervision, performance management and support to a team of Lineservice personnel, holding employees accountable for delivering on expectations. Foster strong working relationships amongst the Lineservice team. Recruit and select new employees for the team as well as manage the progressive discipline process and terminate employees for non-performance as required. Maintain an adequate inventory of aviation fuels to meet client needs. Act as a liaison with internal and external FBO Sales and Client Services to ensure optimal client relations and service and provide quotations on aircraft not under a current contractual agreement. Develop a full understanding of clients' needs in the interest of maintaining effective relationships. Develop a full understanding of the Maintenance department's general operations in the interest of maintaining effective relationships. Provide support to accounting (invoice tracking and approval). Build effective relationships with related external agencies and vendors. Perform other duties as assigned. QUALIFICATIONS AND SKILLS REQUIRED: To be considered for this position an individual must have 5 - 7 years' experience in a supervisory role in Lineservice including intimate knowledge of Aviation/ FBO or Commercial ramp experience. Other qualities include but are not limited to: Strong knowledge of software programs related to the function. Superior customer service and interpersonal / relationship skills. Strong supervisory skills including ability to manage, coach and develop performance. Collaborative attitude. Strong computer skills. Flexible to work additional hours and be on call as required as well as ability to work under pressure. Post-secondary education. A degree or diploma in Aviation or Business Management considered an asset. Be at least 18 years of age; Legally entitled to work in the United States; Must be able to successfully complete and pass pre-employment drug and alcohol testing and other background checks necessary to obtain an airport restricted area pass as needed. BENEFITS: Our perks and benefits include but are not limited to: 401(k) plan with employer match; Health, dental and vision insurance; Life insurance; Paid time off. Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please contact a member of our Human Resources team for special accommodation.

The Line Service Manager is responsible for overseeing day-to-day line service operations, basic facility upkeep, and fueling support for our training campus. This role ensures safe, efficient, and well-coordinated operations across the ramp, hangars, and support areas. You do not need prior aviation fueling experience-training will be provided. We are looking for a hands-on leader with strong work ethics, basic mechanical aptitude, and the ability to manage a small team in a fast-moving environment. Line Operations & Team Leadership Lead and supervise the line service team to ensure safe and efficient daily operations. Manage aircraft parking, towing, fueling support, and general ramp activities (training provided). Train staff on daily tasks, safety procedures, and customer service expectations. Maintain shift schedules and ensure adequate staffing coverage. Promote a positive, safety-first culture among the team. Fuel Systems & Equipment Oversee basic maintenance of fueling equipment, hoses, and trucks (training provided). Coordinate scheduled service, inspections, and equipment repairs with vendors. Monitor and document basic fuel checks and routine filter replacements. Ensure safe handling and storage of fuel following company safety standards. Facilities Support Oversee cleanliness and organization of hangars, ramp areas, and office spaces. Coordinate general facility repairs including lighting, HVAC, plumbing, and minor building fixes (contractors available as needed). Maintain inventory of supplies and equipment. Administrative & Vendor Coordination Support the development of procedures and checklists for line operations. Assist with tracking budgets for supplies, fuel equipment, and facility needs (training provided). Maintain communication between line service, flight operations, and management. Coordinate with outside vendors for repairs, service work, and equipment inspections. Qualifications Leadership or supervisory experience in any industry (preferred). Ability to work outdoors around aircraft and equipment. Basic mechanical aptitude and willingness to learn new systems. Strong communication and organizational skills. Valid driver's license. Preferred but Not Required Experience in facilities, automotive, mechanical, warehouse, or operations roles. Familiarity with safety processes, equipment maintenance, or hands-on work environments. Interest in aviation or learning aviation fueling procedures. Working Conditions Work performed indoors and outdoors with exposure to weather and active aircraft. Must be able to lift 50 lbs. and perform physical tasks safely. Flexible hours or on-call support may be required based on operational needs. Benefits Offered: Affordable health care benefits Company 401(k) with match PTO (20 days in first 2 years, 25 days after 2 years, 30 days after 5 years) Company-paid life insurance and AD&D 2-week Sabbatical after 5 years Discounted flight training Employee recognition program Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes. Essential Responsibilities: Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions. Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks. Responsible for the orientation and training of new hires. Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees. Participate in hiring decisions in concert with Appeals and Grievance Director and HR. Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate. Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities. Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department. Utilize and promote use of evidence-based medical criteria. Maintain modified caseload consistent with assigned responsibilities. Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate. Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers. Provide backup to other departmental teams or management staff, as needed. Supporting Responsibilities: Meet department and company performance and attendance expectations. Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information. Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations. Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director. Perform other duties as assigned. Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred. Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed. Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or group leadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision. Competencies Building Trust Building a Successful Team Aligning Performance for Success Building Customer Loyalty Building Strategic Work Relationships Continuous Improvement Decision Making Facilitating Change Leveraging Diversity Driving for Results Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about freedom, exploration, and adventure? At Blue Compass RV, we don't just sell RVs we help families create unforgettable memories. And now, we're looking for a Service Advisor who's ready to take customer service to the next level. Why You'll Love It Here: At Blue Compass RV, we believe in growing people, not just careers. Whether you're experienced or eager to break into the RV world, we offer a fun, fast-paced environment where no two days are ever the same. We invest in YOU with top-notch training, strong leadership, and endless opportunity for advancement. COMPENSATION: $3,000 Monthly WHY BLUE COMPASS RV: * Training and Development Programs * Structured Career Path * Medical, dental, vision, disability, FSAs, and life insurance * Paid Time Off and paid holidays * 401K * Pet Insurance * 5-day work week * Gas Discount * Employee Assistance Program * Referral Program * Legal Coverage * Identity Theft Protection * And so much more…. THE ROLE: * Be the go-to guide for our service customers, delivering exceptional support with a smile * Communicate with confidence - explaining repairs, services, and timelines in a clear, friendly way * Coordinate with our talented technicians to keep RVs rolling and customers happy * Juggle multiple tasks while keeping your cool (and maybe a cup of coffee) * Keep service records accurate and up to date - because details matter! * Be part of a team that's more like a family. We've got your back every step of the way. WHAT WE ARE LOOKING FOR: * People who love helping people - simple as that! * A background in customer service, automotive, or RV is awesome, but not required * Strong communication skills and a positive, can-do attitude * Someone who thrives in a fast-moving, dynamic environment * Computer skills and the ability to stay organized like a pro TRAINING AND CAREER GROWTH: At Blue Compass RV, we offer training like no other in the industry. Whether you're just starting out or have years of experience, we're committed to helping you level up your skills and grow your career. We don't just train you-we invest in your future. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. Join the Blue Compass RV family and help us keep America's adventures rolling. Apply now and start your journey today! Blue Compass RV - Where your career hits the open road.

Benefit type: Part time- non benefited Benefits available: For a full description of our benefits, please click here Have previous experience in childcare or education support or youth camps? Lead a team of youth recreation staff. About the job: Bend Park and Recreation District is the largest childcare provider of school-age kids in Central Oregon. In partnership with Bend-La Pine Schools, the Kids Inc. program serves families with high-quality afterschool and no school day care. The Youth Rec Team Lead provides leadership for assigned youth recreation programs while also serving in a front-line lead role, providing safe and rewarding recreation and enrichment opportunities for youth in the community. Checkout a few of the amazing perks we have to offer! KIDS Inc. employees receive a special benefit - their elementary school-age children can secure a spot in the program and attend KIDS Inc. at no cost. Family Recreation Facility Pass for Juniper Swim & Fitness Center, The Pavilion and the Larkspur Community Center to use immediately COCC and OSU scholarships available A day in the life: Supervise assigned youth recreation programs and participants, staff and volunteers. Oversee the safety of participants in youth programs. Provides leadership, expertise and support to assigned staff which may include training, mentoring, directing and assigning work. May assist Supervisor in hiring and evaluating staff. Plan, organize, implement and supervise activities designed to be developmentally appropriate and build skills. Activities include SEL, STEM curriculum as well as other recreation activities. Communicate on a regular basis with school staff, principal, office staff, custodians, counselors and teachers. Identify and direct needed staff and equipment. Perform program specific planning and evaluation within broad goals and guidelines. Train, mentor, set goals with and evaluate staff. Address program specific risk management issues. Interact with the youth through crafts, games, and other planned activities. Facilitate inclusion of special needs participants in your program. Manage accidents and incidents according to procedures Complete required reports/paperwork. Monitor program expenditures to ensure spending is in line with budget. Oversee general upkeep and care of equipment, supplies and facilities used. Attend supervisory and planning meetings Communicate on a regular basis with patrons, participants, parent/guardians, community partners regarding questions, concerns and emerging issues. Report incidents of Child Abuse/Neglect observed by you or reported to you by a child. Perform duties of a Recreation 1 and 2, role modeling exemplary performance. Schedule: 25 - 35 hours per week August - June: Kids Inc afterschool program Monday, Tuesday, Thursday & Friday 12:00 pm - 5:30 pm, Wednesday 11:30 - 5:30 pm Additional prep hours will be assigned Requirements What you'll need for success: Strong Knowledge of: Operations, functions and standards for assignment including programming, facility operations, and risk management; Effective supervision and customer service best practices; Applicable laws, codes, regulations, policies and procedures for assignment. Behavior management; childhood development and age appropriate crafts, games and activities; Effective teaching techniques; Safety and sanitation guidelines; and General knowledge of supervision practices. Skill and Ability to: Lead, motivate and direct others; Exercise initiative and independent decision making; Demonstrate a high level of competency and expertise in program area; Actively participate in all activities Demonstrate organizational and time management skills Demonstrate planning and problem-solving skills; Communicate effectively with others both verbally and in writing Work cooperatively with others and create a positive, constructive, and respectful relationship with staff and the general public; Manage emergency/crisis situations Operate computer programs as well as staying current with new programs and operate common office equipment; Work independently with minimum direction while also working as part of a team and collaborating with others. Exercise strong initiative and significant independent decision making; Demonstrate strong leadership, organizational, planning and problem-solving skills; Communicate effectively in both verbal and written form; Supervise and motivate staff; interact with a variety of patrons/participants; Handle emergency situations as they arise; actively participate in all activities; and Establish and maintain positive, respectful and cooperative relationships with all contacts. What we're looking for: Education, Experience, and Training: High school diploma or equivalent; college courses in related field preferred; AND One (1) year of experience in area of responsibility and/or performing similar tasks; OR Any satisfactory combination of education, experience and training. License & Certification: Possession of or ability to obtain within 30 days of hire a valid First Aid/CPR certification. Some positions may require possession of, or ability to obtain valid Oregon driver's license within 30 days with an acceptable driving history as defined by district driving policy. Position Specific Requirement This position may require reporting to additional sites throughout the workday, typically achieved in a motor vehicle OR other modes of transportation. If choosing a personal vehicle, possession of, or ability to obtain valid Oregon driver's license within 30 days with an acceptable driving history as defined by district driving policy. If you do not have a driver's license or have an unacceptable driving history, it does not disqualify you from this position, only from driving a vehicle for district business. Supervisory Exercised: In assisting the Supervisor, provides leadership to assigned staff, which may include directing and assigning work, adjusting work schedules, training, coaching and providing input into evaluating performance. Supervision Received: Reports directly to a Supervisor. Follows standard processes and procedures without supervision but confirms changes to standard practices and significant decisions in advance. Working Conditions: Depending on facility, duties may be performed either indoors or outdoors, which may include working in extreme weather conditions. Work schedule is varied and includes early evenings and holidays. Some positions require the ability to work a rotating on-call schedule and may require working during off duty hours for emergency call-outs. Physical exertion includes frequent walking, bending, and the ability to lift and carry up to 50 pounds unassisted, pushing, pulling and kneeling. The flow of work and character of duties involve normal mental and visual attention much or all of the time. Ability to work and maintain focus in a work environment with moderate noise (i.e., working around others making periodic phone calls or having conversations) and with frequent interruptions. Work includes extensive exposure and contact with staff and public, which may cause exposure to illness. Occasional focus on a computer screen. Manual dexterity and coordination may be required. Daily precise control of fingers and hand movements while operation computer keyboard, telephone, and standard office equipment. Ability to maintain sustained concentration on computer screens; use keyboards and a variety of peripherals. Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. An offer of employment is contingent on the verification of credentials and other information required by Bend Park & Recreation District policies, including a background check and a driving history review when driving is required for position. Equal Employment Opportunity: Bend Park and Recreation District is an Equal Opportunity Employer Bend Park & Recreation District Core Competencies: All positions with Bend Park and Recreation District are subject to district and position competencies. Below is a list of the most critical competencies for this position. Additional competencies are required for the position and may change based on needs. A complete list of the competencies is available from Human Resources. Accountability • Customer Service Orientation • Safety • Judgment and Decision Making • Teamwork and Cooperation • Results Orientation • To be considered for this position, applicants must have a complete online application. Your application and submitted responses to the supplemental questions will be the information we use for our evaluation. Applicants are asked to provide certification that they are a veteran or disabled veteran to receive veteran's preference. Salary Description $22.09-$25.18/hr

Part-time Description Benefit type: Part time- non benefited Benefits available: For a full description of our benefits, please click here Have previous experience in childcare or education support or youth camps?Lead a team of youth recreation staff. About the job: Bend Park and Recreation District is the largest childcare provider of school-age kids in Central Oregon. In partnership with Bend-La Pine Schools, the Kids Inc. program serves families with high-quality afterschool and no school day care. The Youth Rec Team Lead provides leadership for assigned youth recreation programs while also serving in a front-line lead role, providing safe and rewarding recreation and enrichment opportunities for youth in the community. Checkout a few of the amazing perks we have to offer! KIDS Inc. employees receive a special benefit - their elementary school-age children can secure a spot in the program and attend KIDS Inc. at no cost. Family Recreation Facility Pass for Juniper Swim & Fitness Center, The Pavilion and the Larkspur Community Center to use immediately COCC and OSU scholarships available A day in the life: Supervise assigned youth recreation programs and participants, staff and volunteers. Oversee the safety of participants in youth programs. Provides leadership, expertise and support to assigned staff which may include training, mentoring, directing and assigning work. May assist Supervisor in hiring and evaluating staff. Plan, organize, implement and supervise activities designed to be developmentally appropriate and build skills. Activities include SEL, STEM curriculum as well as other recreation activities. Communicate on a regular basis with school staff, principal, office staff, custodians, counselors and teachers. Identify and direct needed staff and equipment. Perform program specific planning and evaluation within broad goals and guidelines. Train, mentor, set goals with and evaluate staff. Address program specific risk management issues. Interact with the youth through crafts, games, and other planned activities. Facilitate inclusion of special needs participants in your program. Manage accidents and incidents according to procedures Complete required reports/paperwork. Monitor program expenditures to ensure spending is in line with budget. Oversee general upkeep and care of equipment, supplies and facilities used. Attend supervisory and planning meetings Communicate on a regular basis with patrons, participants, parent/guardians, community partners regarding questions, concerns and emerging issues. Report incidents of Child Abuse/Neglect observed by you or reported to you by a child. Perform duties of a Recreation 1 and 2, role modeling exemplary performance. Schedule: 25 - 35 hours per week August - June: Kids Inc afterschool program Monday, Tuesday, Thursday & Friday 12:00 pm - 5:30 pm, Wednesday 11:30 - 5:30 pm Additional prep hours will be assigned Requirements What you'll need for success: Strong Knowledge of: Operations, functions and standards for assignment including programming, facility operations, and risk management; Effective supervision and customer service best practices; Applicable laws, codes, regulations, policies and procedures for assignment. Behavior management; childhood development and age appropriate crafts, games and activities; Effective teaching techniques; Safety and sanitation guidelines; and General knowledge of supervision practices. Skill and Ability to: Lead, motivate and direct others; Exercise initiative and independent decision making; Demonstrate a high level of competency and expertise in program area; Actively participate in all activities Demonstrate organizational and time management skills Demonstrate planning and problem-solving skills; Communicate effectively with others both verbally and in writing Work cooperatively with others and create a positive, constructive, and respectful relationship with staff and the general public; Manage emergency/crisis situations Operate computer programs as well as staying current with new programs and operate common office equipment; Work independently with minimum direction while also working as part of a team and collaborating with others. Exercise strong initiative and significant independent decision making; Demonstrate strong leadership, organizational, planning and problem-solving skills; Communicate effectively in both verbal and written form; Supervise and motivate staff; interact with a variety of patrons/participants; Handle emergency situations as they arise; actively participate in all activities; and Establish and maintain positive, respectful and cooperative relationships with all contacts. What we're looking for: Education, Experience, and Training: High school diploma or equivalent; college courses in related field preferred; AND One (1) year of experience in area of responsibility and/or performing similar tasks; OR Any satisfactory combination of education, experience and training. License & Certification: Possession of or ability to obtain within 30 days of hire a valid First Aid/CPR certification. Some positions may require possession of, or ability to obtain valid Oregon driver's license within 30 days with an acceptable driving history as defined by district driving policy. Position Specific Requirement This position may require reporting to additional sites throughout the workday, typically achieved in a motor vehicle OR other modes of transportation. If choosing a personal vehicle, possession of, or ability to obtain valid Oregon driver's license within 30 days with an acceptable driving history as defined by district driving policy. If you do not have a driver's license or have an unacceptable driving history, it does not disqualify you from this position, only from driving a vehicle for district business. Supervisory Exercised: In assisting the Supervisor, provides leadership to assigned staff, which may include directing and assigning work, adjusting work schedules, training, coaching and providing input into evaluating performance. Supervision Received: Reports directly to a Supervisor. Follows standard processes and procedures without supervision but confirms changes to standard practices and significant decisions in advance. Working Conditions: Depending on facility, duties may be performed either indoors or outdoors, which may include working in extreme weather conditions. Work schedule is varied and includes early evenings and holidays. Some positions require the ability to work a rotating on-call schedule and may require working during off duty hours for emergency call-outs. Physical exertion includes frequent walking, bending, and the ability to lift and carry up to 50 pounds unassisted, pushing, pulling and kneeling. The flow of work and character of duties involve normal mental and visual attention much or all of the time. Ability to work and maintain focus in a work environment with moderate noise (i.e., working around others making periodic phone calls or having conversations) and with frequent interruptions. Work includes extensive exposure and contact with staff and public, which may cause exposure to illness. Occasional focus on a computer screen. Manual dexterity and coordination may be required. Daily precise control of fingers and hand movements while operation computer keyboard, telephone, and standard office equipment. Ability to maintain sustained concentration on computer screens; use keyboards and a variety of peripherals. Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. An offer of employment is contingent on the verification of credentials and other information required by Bend Park & Recreation District policies, including a background check and a driving history review when driving is required for position. Equal Employment Opportunity: Bend Park and Recreation District is an Equal Opportunity Employer Bend Park & Recreation District Core Competencies: All positions with Bend Park and Recreation District are subject to district and position competencies. Below is a list of the most critical competencies for this position. Additional competencies are required for the position and may change based on needs. A complete list of the competencies is available from Human Resources. Accountability • Customer Service Orientation • Safety • Judgment and Decision Making • Teamwork and Cooperation • Results Orientation • To be considered for this position, applicants must have a complete online application. Your application and submitted responses to the supplemental questions will be the information we use for our evaluation. Applicants are asked to provide certification that they are a veteran or disabled veteran to receive veteran's preference. Salary Description $22.09-$25.18/hr

30519 Full Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 693 Rack Room Shoes 693 Pay Range: Bend Factory Stores 61334 S Hwy 97 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Bend, Oregon US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.