Customer service supervisor jobs in Bethlehem, PA

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.75 Maximum Salary: $21.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Description: Job Title: Customer Service Account Manager Department: Customer Service Reports to: Director, Customer Service Job Description: At MaxLite, our vision is to transform the way people experience light. We are seeking an experienced Customer Service Account Manager to join our rapidly growing company, supporting our customer base on the specific assigned location. As a Customer Service Account Manager at MaxLite, you will manage and support customer needs to achieve and maintain a 100% satisfaction rate. You will collaborate closely with the sales team to meet monthly, quarterly, and annual sales targets, supporting sales activity within your assigned territory. This role requires effective use of web-based customer service tools and frequent communication with customers and internal teams via phone and email. Key Duties & Responsibilities: Manage order fulfillment for your assigned sales territory, including order entry, administration, and shipping coordination. Handle inbound calls and emails with professionalism, resolving customer inquiries promptly and accurately in a fast-paced, multitasking environment. Monitor and run order reports to ensure timely shipment of open orders, release of holds, and fulfillment of backorders. Maintain accurate and up-to-date opportunities, quotes, and customer records in FreeAgent. Build and maintain strong partnerships with assigned Sales Representatives to drive collaboration and achieve territory goals. Work closely with the Senior Account Manager to identify, track, and pursue new sales opportunities. Take full ownership of customer issues from initiation to resolution, ensuring an exceptional customer experience and 100% satisfaction. Develop deep product knowledge of all MaxLite offerings to provide informed and effective customer support. Track and analyze sales performance, KPIs, and backorder trends, proactively addressing any gaps or issues. Collaborate cross-functionally with Operations, Product Management, and Logistics teams to meet customer needs efficiently. Identify opportunities to improve customer service processes, tools, and communication workflows. Process RGAs and manage RTI or buy-back program requests accurately and promptly. Prepare and maintain detailed documentation and reports on customer interactions, promotions, and order activity. Perform additional duties as assigned with minimal supervision while maintaining high attention to detail and responsiveness. Requirements: Bachelor Degree 3-5 years of experience in a customer service/account management role Experience and understanding of the lighting industry highly desired Exceptional listening, comprehension, and oral/written communication skills - including grammar, spelling, punctuation and writing composition skills. Proficient in Microsoft Office Suite, AI, and technologies Strong ability to work independently, prioritize tasks, attention to detail and solve problems in a fast-paced environment. Collaborative team player with a positive attitude. We Offer: Competitive salary + bonus Growth opportunities Health benefits (medical, dental, vision) Paid time off (sick, vacation, holidays) Life and disability insurance 401(k) w/ company match Working Conditions & Physical Requirements: This is an on-site position required to work out of our Pine Brook, NJ Headquarters, Monday through Friday, 5 days per week Must be able to commute to the work location Must be able to walk, talk, sit, stand, bend, listen, type, read Must be able to push, pull, lift up to 15 pounds on occasion Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About MaxLite: MaxLite has been committed to providing energy-efficient lighting products for more than 32 years. One of the first movers into LED technology in the industry, MaxLite offers an extensive line of state-of-the-art indoor and outdoor LED lamps and luminaires under the MaxLED brand. A three-time recipient of the ENERGY STAR Partner of the Year Award for its industry leadership, MaxLite continues to be at the forefront of energy-efficient technologies through the innovative research and development capabilities of its three locations. EEO Statement: MaxLite provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MaxLite to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please inform Human Resources during the interview Process. Employment with MaxLite is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MaxLite is not guaranteed for any length of time.

Job DescriptionOur Client is hiring a hands-on leader to supervise a small team (3-4) of Customer Service Representatives in a fast/slow (peaks-and-valleys) front-office environment. You'll split time between coaching and coverage-jumping on phones or the front desk when it's busy, and making sure schedules, service quality, and daily operations run smoothly when it's not. This is a steady, onsite role focused on reliability, teamwork, and great customer experiences. Schedule: Full-time onsite in Bethlehem, PA; occasional short trips to NJ as needed. Compensation: Up to $48,000/year, non-exempt (hourly) with benefits. What you'll do: Lead daily operations for a small CSR team; set clear expectations and provide real-time coaching. Cover phones and front desk as needed; model calm, professional service during rushes. Handle escalations and customer issues with strong de-escalation skills; document incidents. Own scheduling & coverage: build/adjust schedules, handle call-outs, and maintain staffing levels. Oversee basics of timekeeping (timesheet verification) and coordinate with payroll as needed. Prepare daily cash-out/operational reports and keep the workspace organized. Help onboard/train new hires and reinforce policies to maintain service quality. Collaborate with leadership on process improvements and team communication. Requirements Must-have: Experience that combines phones + in-person customer service (not just one or the other). Proven de-escalation and judgment: you know when to resolve, when to escalate, and how to set boundaries respectfully. Hands-on leadership: prior lead or supervisor experience in a customer-facing setting. Scheduling/coverage experience (building schedules, handling call-outs, swapping shifts). Clear, respectful communication and emotional intelligence-especially working with long-tenured team members. Solid organization, attention to detail, and basic computer proficiency (email, spreadsheets, POS). HS diploma or equivalent required; ticketing/travel/hospitality experience is a plus.

Job Description Are you a highly action-oriented leader who excels at coaching teams and optimizing technology to deliver flawless service? Joshua Tree Experts is seeking a dynamic and personable Customer Service Manager to lead our centralized Contact Center. This pivotal role requires a decisive, inspiring leader to optimize our systems (including AI integration ) and empower the Customer Service Representative (CSR) team, directly influencing our ability to scale and retain clients across the entire franchise network. Core Responsibilities: Leadership, Coaching & Action This leader must be a motivator, decisive, possess relevant industry experience, and be relentless in driving enthusiasm and operational excellence. Coaching & Culture Leadership (The Motivator): Serve as an active Coach and Mentor to the CSR team, conducting regular 1:1 sessions and training to elevate their professional skills. Inspire Excitement: Develop and maintain a high-energy, engaged team culture that is excited about coming to work and dedicated to client success. Foster a high-performance environment and promote a personable demeanor in all client interactions. Action-Oriented Operational Management (The Doer): Be action-oriented, always jumping on the ball to resolve issues and improve processes. You must not be afraid to take leadership and make quick, effective decisions. Own the complete responsibility for the Contact Center's daily operations, productivity, and service level adherence. Implement Franchise Standard Processes and continuous improvement initiatives to enhance system-wide efficiency and client satisfaction. Technology Integration & Optimization (The Innovator): Be highly tech-savvy and appreciate the value of modern solutions. Oversee and optimize contact center technologies including Aloware, AI-powered agents, call routing systems, and CRM integrations. Ensure all tools are fully leveraged to improve efficiency, maintain service consistency, and deliver a best-in-class client experience. Franchise Support & Client Resolution: Serve as the primary Liaison between the Contact Center and Franchise Location Management, ensuring alignment and seamless operational support for field crews. Manage and resolve escalated Client requests, providing swift resolution and ensuring service recovery efforts result in positive client outcomes. Oversee core service functions, including accurately preparing and delivering service proposals and managing the use of CRM software for accurate measurements. Required Qualifications Experience & Industry Acumen: Minimum of 5-7 years of progressive experience in Contact Center or client services management. A strong sales background, particularly in the home services industry, is highly desirable. Technical Knowledge & Systems Fluency: Advanced familiarity with contact center technology (e.g., Aloware, ACD systems) and CRM/Scheduling software. Direct experience with SingleOps CRM is highly beneficial. Must show an appreciation for AI integration and digital workflow optimization. Leadership & Temperament: Proven ability to lead, mentor, and inspire a team. Must be personable, decisive, and able to motivate others through effective coaching. Education: Bachelor's degree in Business Management or a related field is required. The Impact You Will Make You are a key operational leader and chief motivator responsible for the efficient service delivery and positive client experience for our entire franchise system. Your energy and leadership will set the tone for client loyalty and operational success.

Job DescriptionDescription: We are seeking a Customer Experience Manager to join our dynamic team and lead our customer service functions to drive world-class Net Promoter Score (NPS) results. This role ensures seamless coordination with operations and supply chain for on-time, in-full (OTIF) deliveries, collaborates with quality teams for quick issue resolution, and implements strategies for continuous improvement in customer satisfaction. Key Responsibilities: Collaborate with internal teams working cross-functionally to streamline processes and improve overall customer experience. Lead, mentor, and continuously develop team performance by providing regular feedback and fostering a collaborative environment that drives individual and collective growth. Retain less than 15% regrettable turnover and a 60% hiring success rate for top talent. Oversee order management and provide account support, ensuring the team delivers on a 98% response rate to customers within one business day. Champion process improvement and problem solving to optimize service strategies. Ensure compliance with all customer contracts and implement periodic audits to maintain standards. Drive customer satisfaction and retention, ensuring a Net Promotor Score >50 and a 90 %+ customer retention rate. Qualifications & Requirements Education: Bachelor's degree in Business, Supply Chain Management, or a related field. Experience: Minimum 5 years in customer service, including 2+ years in leadership, preferably within manufacturing or personal care industries. Technical Proficiency: Experience with ERP and CRM systems Proficiency in Microsoft Word, Excel, and Outlook. Skills & Competencies: Strong customer focus with proactive management of expectations and resolution to issues promptly. Process improvement experience leading initiatives for service enhancement. Resilient in managing high-pressure situations and delivering quality service under tight timelines Excellent verbal and written communication skills. Collaborate and work effectively across teams while prioritizing customer obligations in a fast-paced setting. Core Values & Culture Fit Our team operates on a foundation of integrity, teamwork, and relentless problem-solving. The ideal candidate should embody the following values: Customer-Centric Mindset: Act as the customer's eyes, ensuring quality at every step. Collaboration & Respect: Foster an inclusive and encouraging work environment. Proactive & Solution-Oriented: Always seeking improvements and problem-solving efficiently. Accountability & Ownership: Taking full responsibility for commitments and actions. Passion & Dedication: Bringing energy and enthusiasm to work every day. Why Join Us? We are committed to providing a collaborative and growth-driven work environment within the personal care and home care manufacturing industry. If you thrive in a fast-paced, customer-focused role and want to make a meaningful impact, we'd love to hear from you! Requirements:

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Easton, PA. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Signing Bonus Bonus based on performance Paid Time Off (vacation and personal/sick days) Paid Training & Development SIMPLE IRA matching Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Title: Customer Service Desk Assistant Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth Provide prompt and courteous service to the customers according to company policies Operate the following equipment: cash register, fax machine, adding machine Answer incoming phone calls and take messages when necessary Investigate and resolve customer questions, complaints and problems Interact with customers in a courteous and tactful manner Assist in processing of courtesy card applications, issuing rain checks, etc. Allocate cash to checkers and record amount assigned Verify receipts and balance and settle drawers Investigate and report shortages or overages Refer difficult or unusual customer problems to a manager for prompt attention Keep customer service area clean Perform other functions as requested or required by business conditions, including operating the register, bagging, etc Must be able to work Nights & Weekends Physical Demands: Stand on feet, bend, stoop or walk for the majority of the time

Job Details Easton Headquarter - Easton, PA Full Time 4 Year Degree First Customer ServiceDescription Do you thrive at the intersection of leadership, customer relationships, and operations? Human Active Technology (HAT) is seeking a Customer Experience Manager who thrives on both leading and doing. This role is perfect for someone who can motivate and develop a team while also rolling up their sleeves to dive into the details, whether that's entering orders, reviewing accounts, or handling escalations directly. This is a highly visible leadership role, responsible not only for managing client relationships and order flow but also for developing the team and conducting department operations. What You'll Do The Customer Experience Manager is a key leader who oversees the daily operations of the Customer Experience department across multiple locations (Easton, PA and San Jose, CA). This individual will manage a team of Customer Experience Specialists and Team Leads, ensuring consistent delivery of world-class service to dealers, end-users, and internal partners. This is a hands-on leadership role, a true "player/coach" responsible for managing people, improving processes, and supporting critical customer accounts. We're looking for a leader who not only drives strategy and sets goals, but also jumps in to do the work when needed, leading by example to deliver an exceptional customer experience. Your key responsibilities will include: Leading, coaching, and developing the Customer Experience team across multiple locations. Serve as the senior point of escalation for customer and dealer issues, resolving complex situations with professionalism and urgency. Oversee account management activities, ensuring accuracy and timeliness in pricing, order entry, lead times, and communication. Collaborate cross-functionally with Sales, Operations, Logistics, Engineering, and Finance to proactively address customer needs and ensure seamless order execution. Drive process improvements and implement best practices to enhance efficiency, consistency, and scalability across the department. Monitor KPIs (accuracy, timeliness, satisfaction) and report to senior leadership. Roll up your sleeves-entering orders, troubleshooting accounts, and supporting workflows as needed. Qualifications What We're Looking For 5+ years of experience in customer service, account management, or client experience roles Manufacturing or B2B environment experience required (contract office furniture experience strongly preferred) 3+ years of direct people management experience Strong ERP knowledge (Syteline preferred; Oracle, SAP or similar acceptable) and advanced Excel skills Understanding of Bills of Material (BOMs) and multi-product order workflows A hands-on leader who can coach, develop, and motivate while also diving into the details when needed Excellent problem-solving, communication, and relationship-building skills Who We Are HAT is a rapidly growing manufacturer of monitor mounting solutions, height-adjustable tables, and other ergonomic office products. We specialize in custom manufacturing and are known for our creative solutions and exceptional product quality. Headquartered in Easton, PA, we also have offices and showrooms in California, New York City, Chicago, and the Netherlands. Why Join HAT? Competitive Salary Competitive benefits package: health, dental, vision, disability, and supplemental coverage 401(k) with company contributions Generous PTO including vacation, personal days, and holidays A leadership role where you can make an impact and shape the customer experience strategy of a growing, innovative company Collaborative, fast-paced work environment with opportunities for growth At HAT, we value leaders who can think strategically, act decisively, and inspire others to deliver excellence. If you're ready to lead a high-performing team while directly shaping the customer journey, apply today! Location: Easton, PA (Onsite) | Department: Customer Experience | Schedule: Monday-Friday, Day Shift | Salary: $85,000 - $100,000

Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising. Duties and Responsibilities * Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. * Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area. * Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. * Ensures training and merchandising guidelines are followed. * Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily. * Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner. * Provides backup to the Production Manager as necessary. * Completes any other assignments designated by the management team. * Collect and deposits all monetary donation from all coin boxes. * Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. * Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention. * Ensure all policies, manuals and handbooks are followed. * Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to. * Communicates progress, problems, and concerns to the Store Manager. Positions Supervised Sales Associate #INDGHP Qualifications Education and Experience * High school diploma or GED equivalent. * One (1) year of retail production supervisory experience required. * One (1) year goal setting and tracking experience required. * (For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Human Resources.) Skills/Abilities/Qualifications * Must be able to continuously perform repetitive work, at a set pace. * Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. * Must possess strong interpersonal skills with excellent communication skills. * Must have ability to attend meetings, trainings, and other store related business within the GKA territory. * Willing to transfer to other store locations within GKA system according to company needs. * Bilingual a plus. * Exhibits a high level of integrity and business ethics. * Exhibits a high level of adaptability and flexibility. * Duties will be conducted at the retail store, warehouse, or other assigned Goodwill Keystone Area locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. * Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently. * Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling. * Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

Sobieski Services Inc. is looking to hire a full-time Field Service Supervisor . Are you interested in a career with a growing company and supportive team ? This position earns a competitive wage , depending on experience. We offer excellent benefits , including a comprehensive benefits package, paid vacations and holidays, a 401(k) plan, free training, and a flexible work schedule . If this sounds like the right opportunity for you, apply today! ABOUT SOBIESKI Sobieski Services Inc., a division of J. F. Sobieski Mechanical Contractors, is part of an $100 million mechanical contracting company that provides premier construction services to Delaware, South Eastern PA, Cecil County, Virginia and Maryland markets. Over thirty years ago, Sobieski Services, Inc. was founded with the intention of offering high-quality plumbing and HVAC services with a strong emphasis on customer satisfaction. We believe in three core values that have made our company successful: integrity in every decision we make, treating all team members like family, and courage to always make the right decisions. By putting an emphasis on these core values, we have been able to create strong, lasting relationships with our customers. We acknowledge and value the talents and hard work of our team. Due to their dedication, we proudly offer great pay and benefits. We work as a team with the combined goal to grow as a home services company and into experienced professionals. Which is why we offer expert in-house consultation services as well as unlimited earning potential and career advancement opportunities. We believe in providing the right tools for optimal success! DAY IN A LIFE The successful Field Service Supervisor is responsible for overseeing, coaching, and supporting HVAC and Plumbing service technicians across three of our branches to ensure high-quality work, exceptional customer service, and efficient use of resources. This role involves managing daily operations, coordinating with dispatch and management, and maintaining strong communication across teams to achieve service excellence and profitability. QUALIFICATIONS AND EDUCATION REQUIREMENTS Graduation from a vocational school and/or apprenticeship preferred Journeyman license favorable Minimum of five (5) years' experience as field service management required Plumbing and/or HVAC installation/service experience required Proficient computer skills, including extensive knowledge of ERP systems and Microsoft Office Suite products Professional demeanor and ability to interact with a variety of stakeholders Ability to pass a background check and drug screen with a valid driver's license and good driving record

Full Time ACUTE PARTIAL- BROADWAY-78052 1620 Broadway Management/Supervision M-F Days The Service Supervisor provides management and direction of the programs for which they are responsible. In collaboration with the Program Manager, this position ensures the quality, integrity, safety, and coordination of the program in meeting the needs of clients, family members, payers, regulatory bodies and program goals Competencies: Must possess basic personal computer knowledge and skills. Master's degree in a mental health field required. Appropriate professional licensure preferred. Demonstrated management experience in progressively responsible positions in child/adolescent mental health services required. Must pass a Criminal Record History Clearance and a Child Abuse History Clearance which are processed by KidsPeace. Must pass a Physical & Drug Screening & possess the ability to attend and successfully complete all KidsPeace sponsored training. EOE

Join Our Team as a Customer Support Representative! Schedule: 7:30 AM - 4:00 PM and 11:00 AM - 7:30 PM Overview:Do you thrive on helping others and solving problems? Turn 14 Distribution is looking for Customer Support Representatives who are ready to deliver exceptional service to our customers. You'll be the go-to expert for order placement, status updates, and resolving any questions or concerns. If you're friendly, detail-oriented, and enjoy a fast-paced environment, this is the role for you! Key Responsibilities: Resolve order issues to ensure customer satisfaction Provide timely email correspondence and occasional phone support Update order statuses, obtain ETAs and tracking numbers Expedite order cancellations, shipping issues, and delivery exceptions Provide shipping quotes (UPS, USPS, FedEx, DHL) and assist with shipment changes Investigate and resolve shipment-related issues, including issuing RMAs Work with manufacturers to obtain credits and resolve product issues Understand goods issues, goods receipts, quarantines, and credit memos and their effect on inventory Navigate and leverage ERP software programs to support daily operations Knowledge, Skills, and Abilities: Prior customer service experience required Strong computer skills with the ability to type ~40 WPM Outgoing and friendly personality with outstanding professionalism Excellent communication and decision-making skills Automotive knowledge or service experience is a strong plus High School Diploma or equivalent required There at Every Turn: Our BenefitsWe believe in empowering our employees through career growth opportunities, ongoing learning, and a strong culture of support. Here's what we offer: Competitive Pay Structure Company-Sponsored Insurance (Medical, Dental, FSA, Dependent Care Accounts) Generous Paid Time Off and Paid Holidays 401(K) Match Tuition Reimbursement Company-Sponsored Events Subsidized Part Purchasing Program

Sharps Medical Waste Services is seeking a dedicated and safety-focused Route Supervisor to oversee our team of drivers in our Allentown, PA location. This role is critical to ensuring compliance with DOT regulations and the safe, legal transport and treatment of Regulated Medical Waste. The ideal candidate will be a hands-on leader with a passion for safety, customer service, and employee well-being. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following: · Supervise and support a team of route drivers, ensuring daily operations run smoothly and efficiently. · Ensure compliance with all DOT regulations and medical waste transportation and treatment laws. · Monitor and manage driver performance, safety practices, and customer service standards. · Utilize ELD systems (preferably Samsara) to track routes, driver hours, and vehicle performance. · Conduct regular safety meetings and training sessions. · Perform route coverage as needed (1-2 times per month). · Collaborate with operations and customer service teams to resolve service issues. · Maintain accurate records and reports related to driver activity, compliance, and incidents. · Enforce company policies and procedures consistently and fairly. Requirements MINIMUM QUALIFICATIONS: · High school diploma or GED required. · Minimum of 2 years of supervisory or management experience, preferably in transportation or logistics. · Valid DOT medical card and driver's license required. · Must pass pre-employment drug screen, background check, and motor vehicle records check. · Familiarity with DOT regulations and ELD systems (Samsara experience is a plus). · Strong leadership, communication, and organizational skills. · Commitment to safety, customer satisfaction, and employee development. Physical Requirements: · Ability to exert up to 150 pounds of force occasionally, 60 pounds frequently, and 20 pounds constantly. · Must be able to lift, push, or pull carts weighing up to 300 pounds. · May require mandatory immunizations and credentialing based on customer requirements. EEO STATEMENT Curtis Bay Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Full-time Description Manage relationships with existing and new customers providing primary communications link between the Customer, Sales, Division, and Installers. Plan and coordinate the defined post-sale process of all Window & Door orders; purchasing when required; production, prefinish, delivery, installation, and service scheduling within an assigned geographical territory. Work closely with the customers and Sales to ensure the timely, accurate, and complete resolution of all customer's expectations, providing high-quality products and delivering a world class customer experience. GENERAL RESPONSIBILITIES Effectively utilize the Order Management and Service Software. Manage the defined post-sales order fulfillment process to meet the customer's expectations. Effective project management to facilitate timely installation and recovery. Maintain effective communication with internal and external customers regarding the order fulfillment process. Adjust product ship dates to ensure “Just-In-Time” inventory results while maximizing deliveries and/or installation crew schedules. Manage A/R Aging to ensure customers in your territory are not exceeding 60-90 days. Provide all installation crews with all appropriate and accurate project paperwork. Effective and timely project review. Assist/support other team members to keep workload even throughout the department. Handle all internal and external customer requests within the timeframe defined by divisional management. Take responsibility for all internal and external customer issues and develop effective solutions. Effective time management to determine priorities, determining the highest first. Always exhibit the highest standard of personal ethics and adheres to all Gunton Corporation policies. Perform additional responsibilities assigned by your manager. REPORTING RELATIONSHIP Reports to Customer Service and Support Manager or Customer Support Supervisor. MINIMUM QUALIFICATIONS Previous customer service experience PREFERRED QUALIFICATIONS College degree Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Investment Fund Services accounting team. Our primary goal is to provide exceptional accounting and administration servicing for our clients' assigned mutual funds, CITs, ETFs and other pooled vehicles. As a Fund Accountant Supervisor, you will act as an intermediary between the funds and their investment managers and serve as the official record keeper for the funds. You will also train and supervise the accounting analysts on the team. What you will do: * Your skills in accounting will be used by calculating the funds' daily investable cash, expenses, and income. You will calculate and report the funds' daily Net Asset Values (NAV's). You will process shareholders' activity and perform timely reconciliations to the fund's transfer agent. You are responsible to communicate the transactions associated with the fund(s) and work closely with internal and external clients to provide accurate and thorough accounting packages. * As the record keeper for the funds, you will be involved in the support of various year-end audit engagements in accordance with GAAP accounting standards. We will need you to perform due-diligence to ensure clients are in compliance with government laws and regulations. * You will ensure accuracy of accounting packages by completing daily checks of: security audit reports, NAV impact (R086) reports, daily work packets, corporate actions, expense processing, CARS reconciliations, and Fund Center reports. * You will assist Fund Administration in performing expense budget analysis and allocating expense payments; prepare monthly expense packages and scorecards. * You will assist the fund accountant manager with the preparation of SEC filings (e.g. N-SAR, N-1A, 24F-2, N-MFP). * You will train and supervise the accounting analysts on systems, processing, procedures, and job responsibilities. * Your due diligence and attention to detail during the review process of the fund accountant analysts work will be key to your team's success while striving for error free reconciliations and reporting. * You will correspond with external investment managers regarding day-to-day fund inquiries including entering security trades, fee payments, cash position breaks, reconciliations, and escalation inquiries. Client engagement and a dedication to quality service is a must for success. * You will assist the manager with conducting performance appraisals, monthly one-on-ones with the team analysts and provide career pathing and training. You will also ensure staffing requirements are met by participating in analyst interviews. You will team with the manager to provide and foster a team environment to include individual development, promotions and disciplinary action. * We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. * You will have the opportunity to partner with a diverse team and grow your career. What we need from you: * BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience. * Minimum of 2 years experience in Financial Services Industry working with Fund Accounting. * Intermediate skills in Microsoft Excel. * The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality. * Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls. * Strong customer service skills as you will be communicating daily with your clients and other service providers. What we would like from you: * A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments. * Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy * Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them. * Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment. * Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business. Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. ********************* SEI's competitive advantage: To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about. Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more. We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more… After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks. SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.

Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. [Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.] What you can expect: To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision. Company-paid life insurance for extra protection and peace of mind. Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. What you'll be working on: The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: Always greet donors in a friendly manner, in full GreenDrop uniform. Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. Assist donors with their donations and help to unload their vehicles. Wear a tablet holder while recording donor information on the company iPad. Assist truck driver during donation pick-ups. Organize donations in the stock room. Maintain the cleanliness of the site, both inside and outside. Fill out supply orders to keep the site stocked with the necessary tools for job completion. Other duties assigned by the manager. Must be able to be on-site during working hours. Must be able to perform essential job functions with or without reasonable accommodations. What you have: Ability to work independently without continuous supervision. Have an outstanding ability to interact with people. Strong desire to provide magnificent service. Able and willing to lift up to 50lbs continuously throughout the day. Ability to work in outside conditions within the different seasons. Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: Must be at least 18 years of age. FLSA: Hourly Travel: No travel required. Work Type/Location: 18 Lightcap Rd., Pottstown, PA 19464 Savers/GreenDrop is an E-Verify employer #ZRGD

Description The primary responsibility of the Supervisor - Player Services is to supervise Representatives - Player Services and provide them with the necessary tools for an exceptional work environment. Work to protect cash assets through diligent supervision of daily player services operations for assigned shift, including at any satellite player services. POSITION RESPONSIBILITIES: § Knows and enforces rules and regulations of player services.§ Strictly adheres to and enforces all Internal Controls and SOP's.§ Monitor the customer service level provided by hourly team members to ensure unmatched guest service.§ Support team members by filling in as a Representative- Player Services as needed and handles guest discrepancies.§ Actively involved with the transactions of the TRU Team such as verifying fills, credits, and the overall balancing of the TRU Vault.§ Actively involved with the distribution of gifts to Guests.§ Supports an upbeat and positive image of Bus Marketing.§ Assigns departure information to arriving busses.§ Coordinates the arrival/departure of busses.§ Assist guests with bus information.§ Executes monthly promotions.§ Provides team members with coaching sessions for growth and development.§ Accuracy of bank and deposit balances.§ Supervises and trains team members on their shift.§ Verifies cash turn-ins from operating departments, various types of cash paid-outs, and cashier's banks. § Approves customer credit within prescribed limits. Minimum Employment Requirements 18 years of age, proof of authorization/eligibility to work in the United States. High School diploma or equivalent. Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form. Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts. Maintain a professional, neat and well-groomed appearance adhering to the Wind Creek appearance standards. Maintain consistent adherence to the Wind Creek customer service standards. Must be able to work varied shifts, including weekends and holidays. Specific Position Requirements: § One (1) year experience involving cashiering, main bank, marker bank and chip bank in a management capacity preferred.§ Experience working in a guest service environment or customer service area, with a hotel/casino resort preferred.§ Excellent communication skills, strong organizational skills, detail oriented, and must be flexible with work schedule.§ Ability to multi-task.§ Physical ability to access all areas of the property.§ Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke.§ Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.§ Ability to lift or carry a minimum of 25 pounds, unassisted, in the performance of specific tasks assigned.§ Ability to work with others, communicate well, receive direction; review your own work.§ Maintain a positive attitude toward work and interface with guests in a friendly and polite manner.§ Ability to address stressful situations with clients with dignity and the utmost tact and politeness.§ Ability to develop a working knowledge of all PGCB regulations, Internal Controls, and Player Services SOP's. Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required.

Services Supervisor (Grade Code: 4103) Informal Enquiries We welcome enquiries about the role. Hygiene Services Queries: Ms. Lorraine Noonan - Hygiene Services Manager, University Hospital Limerick Tel. 087 2383591 or Ms. Ciara Conway - Hygiene Services Manager, University Hospital Limerick Tel. 087 1253634 Catering Services Queries: Ms Anne O'Brien - Catering Manager, University Hospital Limerick Tel. 086 2549233 Purpose of the Post Supervisors will be responsible for the day to day supervision of support staff in compliance with HSE and Acute Services policies procedures, protocols and guidelines, job descriptions, HIQA and HACCP standards ensuring a high quality performance is achieved. The post holder will be responsible for ensuring that all services are delivered effectively and efficiently and that quality and patient safety comes first at all times. Location of Post There is one Specific Purpose, whole time vacancy within the Facilities Department, Acute Services HSE Mid West. The initial assignment location is University Hospital Limerick. The service assignment of these posts will be indicated at expression of interest stage. A panel may be formed as a result of this campaign for HSE Mid West, Acute Services from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled.

Temp Call Center Operator. Answering phones Resolving patient issues Direction/ coordinating calls to departments etc.