Customer service supervisor jobs in Bloomington, IL - 522 jobs

About the Role The Primient Refinery Technology Lead is driving and supporting efficiency improvements within the network refineries. Apply below after reading through all the details and supporting information regarding this job opportunity. Candidates should have a demonstrated history of excellence in sweetener refinery process engineering, process development and optimization, and continuous improvement. Key responsibilities: Global Refinery Team Lead Manage a process improvement team of approximately 25 engineers and refinery managers in a matrix-based structure. Benchmark refinery performance both internally and externally and develop action plans to support cost-effectiveness. Implement refinery practices focused on safety, quality, and cost efficiency. Optimize costs through process improvements and capital projects, conduct feasibility studies and financial analysis for significant capital investments. Identify and test new technologies and process ingredients in collaboration with the Global Operations Support Team. Provide technical training to refinery engineers, organizing sessions during team meetings and Corn College. Collaborate with procurement to develop sourcing strategies for chemicals and ingredients. Travel requirements average around 30%, primarily within the United States. About You Applicants must hold an Engineering degree and have at least five years of industrial experience in corn sweetener refining or a related field. Additional qualifications: Demonstrated commitment to safety. Technical leadership experience, preferably in a matrix organization, with a track record of meeting key performance indicators. Ability to effectively collaborate within diverse teams and function as both a contributor and leader. Strong communication and listening abilities, with skills in articulating information clearly. xevrcyc Customer-oriented approach toward internal and external stakeholders, and capacity to establish and maintain professional relationships.

Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES Starting hourly wage of $23.00 - $25.50 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of store manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure. Responsibilities Leads the work activities of department team members, PT, and Temporary including: Ensures shelves and other displays are stocked, restocked, and maintained according to company standards. Ensures markups or markdowns are taken according to company directives. Greets and assists customers with inquiries and purchases, utilizing the cash register to process payments and refunds, and resolves escalated customer issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures, including cash, checks, and credit/debit cards. Coordinates team members' work activities, including training new employees. Ensures team members understand and follow Corporate and store policies and procedures. Receives and verifies orders and completes store reports. May be a key holder responsible for opening and/or closing the store. Understands and processes website orders, including picking merchandise and shipping orders. Maintains neat and clean store and work areas. May assist other team members with completing the work of the department. Performs other duties as assigned. Follett Higher Education is a drug-free workplace environment. Pay Range $12.00-$24.33/hour

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products. We are currently hiring for a Wholesale Customer Support Representative! We are currently hiring for a Wholesale Customer Support Representative to support Horizon Hobby Retail Partners. This role is a business-to-business (B2B) focused and provides service to authorized wholesale accounts only. This position not does not support direct-to-consumer inquires. The Wholesale Customer Support Representative provides an industry-leading support experience to retail partners via phone and email. The primary objective of this role is to support the operational and service needs of wholesale accounts in a timely, accurate and professional manner. This is a full-time, on-site position at our Champaign Illinois location. Working hours are Monday-Friday 8am-5pm. Typical pay for this position is $16hr. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range. Key Responsibilities * Serve as a primary point of contact for retail partners, responding to inquiries related to orders, shipping, invoicing, returns and warranty processes. * Respond to retail partner inquiries within established service-level expectations (phone, email and or digital channels). * Accurately document all interactions, actions and resolutions within internal systems. * Collaborate effectively with internal teams (Sales, distribution, Finance, Service and Operations) to resolve retail partner issues. * Assist in identifying recurring issues, process gaps, or trends impacting retail partners and contribute to continuous improvement efforts. * Participate in meetings related to wholesale customer service and operational initiatives as required. * Maintain a high level of organization, attention to detail and time management while handling multiple priorities. * Perform addition duties or projects as assigned by management. Role Scope Specifics * This position supports wholesale retail partners only. * Interactions are focused on B2B operations. * This role does not provide direct support to end consumers unless required for third party sales as back-up. Qualifications * High school diploma or equivalency * Preferred knowledge of radio control products * Preferred prior experience in a B2B wholesale role, with a minimum of six months in a customer service or support role * Proficiency with computers and standard windows operating systems such as Excel, Word and Outlook. Microsoft teams is a plus * Experience using CRM or ERP systems such as Salesforce, Oracle or any other similar platform is a plus. * Strong written and verbale communication skills. * Ability to interact and work effectively with cross departments. Benefits and other perks * Medical, Dental, Vision * HSA and FSA options * Short-Term and Long-Term Disability Insurance * Life Insurance and Supplemental Life Insurance * 401(k) with a company match * Paid Time Off * Paid Holidays * Internal Rewards * Discounts on Products * Additional Coverage such as accident, critical, hospital and pet insurance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time. In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated. Horizon Hobby, LLC is an equal opportunity and E-Verify employer

Customer Manager The Customer Manager is a salesperson responsible for being the sales expert for a designated Customer(s), providing strategic customer insights. The Customer Manager works to ensure joint business plans are executed by the customer. This role works closely with Key Account Managers (KAMs) within that assigned department, as well as order entry, claims, schematics, and retail sales associates to ensure all Client and Customer standards are met. The Customer Manager (CM) must possess the ability to bridge the relationship between the Key Account Management Team (KAM Team) and all stakeholders at assigned customer(s). Our clients are defined as the manufacturers, vendors, or brands who have contracted Advantage as their sales force. Our customers are defined as retailers, wholesalers, or distributors, to whom we sell our clients' brands. This teammate will collaborate with customers to develop strategic plans to accomplish the business goals and work with retailer associates (such as buyers, category managers, replenishment managers, and others) on Headquarter calls to implement the programs. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilites • Drive our clients' business at assigned customer. Increase distribution, grow sales dollars/units/share/other KPI's, while staying within budget guidelines • Manage and coordinate Sales Activities, through sales analysis of customer data, sales planning, and sales presentation. • Conduit between Customer(s), Key Account Managers and Clients through product line presentations, new item presentations, display selling. • Manage and delegate KAM and Client Divisional Initiatives (i.e. achieving parity pricing vs. inline and competition, maintain up to date Team Business Trackers, photo request presentation, and special requests). • Secure/ensure timely and accurate responses from customer(s) to KAM Team/Clients which includes promotion forecast. • Manage selling recommendations from the customer(s) to grow and build the business long-term. • Attend and present in client meetings at designated customer(s) • Attend and present in Management Team meetings. • Conduct and manage customer(s) meetings focusing on client promotional events, displays, etc. • Build relationships with buyers and support departments at customer, works with KAM to recommend growth plans, execute plans, assist with tactical issues such as PO's, cost changes, contract execution and ensuring retail/merchandising execution. • Develop and leverage relationships with key influencers and decision makers in assigned customers. • Sell displays, period promotions, present business reviews, and new item introductions. • Build and present product distributions based on previous performance using the customer scan data. • Present pricing disparities in assigned customer based on client recommendations; achieve parity pricing inline and vs. competition. • Take weekly photos based on client request and needs. • Acquire weekly pricing for clients based on their product (s). Client Quota Achievement o Meets or exceeds Client's goals for sales, distribution, share, pricing, shelving, and promotional volume o Launches strategies to pursue new opportunities Client KPI's Achievement Implements retailer headquarter calls and penetrate key positions at the retailer to: o Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds while staying within financial guidelines o Ensure that all retail pricing and indirect order guides within the division is updated by regularly correcting discrepancies o Secure Client approved schematics for all Clients' brands by providing direction and communication to our schematic, reset, and retail departments o Ensure incremental sales through distribution of new products and maintenance of existing SKU's o Collaborate with category management team to develop retailer presentations by using database rationale such as SKU optimization, efficient promotion causal data, and lift analysis o Manage accounts to achieve the targeted ACV on Innovation Business / Category Reviews o Builds and maintains effective client and retailer relationships in order to ensure customer access and client perspective that we are connected and engaged with key stakeholders o Demonstrates sales accomplishments and areas of opportunity by developing sales presentations for Customers and Clients o Implements Customer HQ Calls and demonstrates an ability to penetrate key positions at the retailer o Offers strategic input pursuant to annual business plans, problem solving, ongoing customer management. Finds the intersection of retailer and client objectives and drive win/win scenarios Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel is not an essential duty and function of this job Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience - 2-4 years in sales or retail experience and knowledge of CPG industry Experience managing multiple projects simultaneously Knowledge and experience with designated customers preferred Skills, Knowledge and Abilities - Excellent written communication and verbal communication skills - Ability to motivate and inspire - Good interpersonal skills - Demonstrate conflict management skills - Excellent decision-making skills - Ability to exercise sound judgment - Ability to work effectively with management - Ability to ensure a high level of service and quality is maintained - Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers Environmental & Physical Requirements Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

Position Description Wally's food service lead works as a member of the Food Service Team, and is responsible for providing great guest service, supervising and assisting team members in the production of Wally's food menu items, the cleaning of equipment, and cleaning of stations. Successful food service leads are able to lead and work alongside small teams creating quality food items in a fast past production environment, meet or exceed food production requirements, and maintain sanitary requirements of their assigned stations and equipment while creating a guest centric atmosphere. Responsibilities and Duties Provide an upbeat, polite, pleasant guest experience while performing duties in a timely fashion. Follow and comply with Standard Operating Procedures, Company Policies, Team Member Handbook, and directives given by management. Supervises small teams of food service team members. Assists in the evaluation process and corrective action process of team members. Prepare Wally's food menu items using food production equipment, kitchen utensils, and other kitchen materials following SOP(s) and policies. Maintain adequate stock levels for ingredients and supplies in the production of Wally's food menu items. Clean and sanitize work stations, utensils, pans, and dishes; meeting or exceeding state mandated hygiene requirements. Meet or exceed food production requirements to maintain high volume sales. Comply with uniform standards and maintain a “well groomed” appearance. Perform other duties as assigned Required flexibility in scheduling including nights, weekends, and holidays. Position Requirements High school diploma or GED preferred. 1 to 2 years food service experience in a fast- paced environment is highly desired. 1 year of experience supervising small teams is preferred. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to communicate and/or write simple correspondence. Ability to operate kitchen equipment, use kitchen utensils, follow ingredient lists, and basic instructions. Intermediate knowledge of food sanitation. Must be able to work in a fast-paced environment. Food Service Leads are regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk. The employee is occasionally required to stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds.

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

Urbana School District #116 TITLE: Student Relations Supervisor reports directly to the Assistant Principal (in charge of Student Relations Supervisors). JOB SUMMARY: The Student Relations Supervisor's responsibility is to assist the administration in creating a safe and secure school environment for students, staff, and the community. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Provide daily supervision outside before or after school. Supervise students during lunch in the cafeteria, hallways, restrooms, and parking lot as assigned by the Assistant Principal and the Principal. Document and communicate to administration all student disciplinary issues and situations that arise within the school, including the relevant details. Possess and maintain knowledge of the District's policies and procedures pertaining to students. Possess and maintain knowledge of the contents of the Student/Parent Handbook. Assist the District and its administrators and staff in enforcing all policies contained in the Student/Parent Handbook. Assist the District and its administrators and staff in promoting positive school/community relations. Act as a liaison between the District parents and the community. Provide leadership and direction to students and assist them with developing a positive self-image. Serve as a witness in student disciplinary proceedings. Assist law enforcement in all matters associated with student discipline, student and staff safety and building security at the District. Assist with duties assigned to the Assistant Principal and Principal. Perform any and all additional duties as assigned by the building administration. QUALIFICATIONS: Minimum of a High School Diploma or Equivalent. Must meet all requirements for the position as designated by the ISBE Perferred- Paraprofessional Certificate - 60 hours of college credit or passing scores on a Basic Skills test OTHER SKILLS AND ABILITIES: Ability to communicate effectively and professionally with students, staff, and the public. Ability to maintain strict confidentiality in regard to student records. Ability to react quickly and professionally to student behavior/conduct issues. Strong student supervisory skills and ability to keep order within areas supervised. TERMS OF EMPLOYMENT: Salary and Benefit information can be found on the Human Resources webpage. There are many opportunities for employees to earn additional compensation (stipends, differentials, extra duty pay, etc.) during the regular school year and in the summer. This is a position within the collective bargaining unit and is not an administrative position. This is a non-exempt position. Student Contact Days and other days stipulated on the work calendar in accordance with the collective bargaining agreement. EVALUATION: The performance of this job will be evaluated in accordance with the Board's policy on evaluating support personnel. START DATE: As soon as possible and for SY 2026-27 AN EQUAL OPPORTUNITY EMPLOYER REVISED: March 2025

Residential Youth Care Worker - Cunningham Children's Home Cunningham Children's Home in Urbana, IL is looking to hire Residential Youth Care Workers. Are you looking to learn new things and build a successful career? Do you want meaningful and rewarding work? Would you like to join a non-profit organization with an important mission? If so, please read on! In addition to competitive pay, we offer our full-time employees the following benefits: Medical Dental Vision Holiday pay Paid Leave FSA/DCA Accident, Short Term Disability, Critical Illness A retirement plan with up to 6% company match Relocation assistance Employee referral program An awesome wellness program Additionally, Cunningham Children's Home is a qualified employer under the Public Student Loan Forgiveness (PSLF) program. We also offer our employees a professional PSLF resource, BenElevate, to help navigate the loan forgiveness process. About Cunningham Children's Home We are a child welfare and educational services agency dedicated to providing compassionate support and therapeutic intervention to children, youth, adults, and families. Our comprehensive programs include residential treatment, special education, and community-based services. At our core, we focus on creating opportunities and opening doors for those in our care, offering a place that feels like home where they can learn, succeed, and thrive. We uphold high standards to meet the needs of our community. Hope begins here! A Day in the Life of a Residential Youth Care Worker As a Residential Youth Care Worker, you provide direct therapeutic support to our program's youth, following detailed wellness plans. Your kindness and understanding encourage open communication, and your patience ensures you're always ready to listen. Despite the physical and mental demands, the Residential Youth Care Worker finds satisfaction in helping those in need and positively impacting their lives. Our Residential Youth Care Workers play an essential role in creating a safe, structured, and supportive environment for all youth in our care. Qualifications for a Residential Youth Care Worker High school diploma or equivalent At least 21 years of age Valid Illinois driver's license Work Schedule We have a 24/7 program with a variety of shift options available, including: Day Youth Counselor - 1 pm to 11 pm / 11 am to 11 pm (Full Time) Evening Youth Counselor - 7 pm to 11 pm (Part Time) Med Liaison - 7 am to 7 pm / 8:30 am to 7 pm (Full Time) Morning Youth Counselor - 7 am to 9 am (Part Time) We have set schedules for our rotations, so you will have a very consistent schedule! Are You Ready to Join Our Organization? If this sounds like the right opportunity for you, apply today to become a Residential Youth Care Worker at Cunningham Children's Home!

Job Description Consociate Health, a leading Third-Party Administrator, offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, and creates continuous learning and embraces the ideas and diversity of others. As part of our Mission to make Healthcare more accessible and affordable for our clients through innovative solutions and expert consultation, we value the inherent qualities that are foremost in our Mission, Vision, Values- Compassion, Humility and Impact, which allow us all to create authentic relationships with our team and our clients. POSITION SUMMARY: The Customer Care Supervisor reports to the Client Services Director. This position is responsible for daily call center operations, ensuring exceptional customer service and the overall success of the department. The Customer Care Supervisor's focus is supervising a team of customer service representatives, optimizing processes, and driving performance to enhance member satisfaction and operational efficiency. The Customer Care Supervisor will collaborate with the Client Services Director to evaluate and improve processes within the department that align with the organization's mission, vision and values. PRINCIPAL DUTIES AND RESPONSIBILITIES: Supervises Customer Care Team Leads, ensuring they effectively support customer service representatives and delivery high quality customer experiences. You will provide direction, coaching and support to Leads on departmental and individual goals and assisting them with elevated issues. Supervises Customer Care Representatives, Customer Care Support Specialists and Customer Care Correspondence Specialist. Supervises and works with the Customer Care Quality Assurance Auditor and Trainer to review audit results and develop strategies for employee feedback and continued training. Supervises and works with the Customer Care Training Specialist to strategize, develop and execute policies and procedures pertaining to the training program and continuing educational needs of the department. Communicate these changes with the department. Collaborate with other departments to look for opportunities to increase efficiency and support customers. Supervise operational initiatives (i.e. technology enhancements, new product implementation, etc.) as directed by senior management. Evaluates and maintains departmental metrics and KPI's (included inquiry performance standards). Works to drive the performance of the team. Leads and maintains regular department meetings with the assistance of the Team Leads. Ensures monthly reporting for the department is completed timely. Monitor, review and update the department phone system as needed. Monitor and review department email volume. Oversee and support department incentive programs. Addresses human resource issues as needed. Hiring of staff. If necessary, assists with answering telephone inquiries from insured members, employers, providers, etc., If necessary, assists with answering email inquiries from insured members, employers, providers, etc. Provide resolution to outstanding inquiries and/or issues identified within the Customer Care department. Maintain knowledge of all Summary Plan Benefit manuals of plans administered by Consociate. Establish and communicate goals for Customer Care employees, ensuring alignment with overall company objectives. Conduct regular performance evaluations and provide feedback to staff to promote continuous improvement. Develop work schedules to ensure adequate coverage and efficiency Perform other duties as assigned. Foster a positive work environment and continually assess the Customer Care Department's function and workflow to identify areas for improved efficiency, productivity, service, and/or morale, and subsequently develop appropriate strategies to address these issues. Address and resolve complex or escalated issues that Customer Service Representatives and/or Team Leads cannot resolve. GENERAL EXPECTATIONS: Present a positive image of Consociate at all times. Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer, co-worker, producer or supervisor. Communicate in a clear and concise manner, while also demonstrating receptivity though active listening. Identify and perform work that has not been specifically assigned, as needed. Adhere to established safety standards and utilize proper techniques to avoid work-related injuries. Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goals efficiently and effectively. Demonstrate a teamwork philosophy by working cooperatively with others inside and outside of the department. Attend required in-service and staff meetings. Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups and individuals, employees and clients. SERVICE EXPECTATIONS: Communicate with all people in a prompt and courteous manner. Communicating in a warm and courteous manner, making eye contact when needed and speaking in a tone of voice that matches words. Assist customers, clients and co-workers with all questions. Provide clear, concise, accurate information to customers, clients, and co-workers. Respond to customer and co-worker requests in a timely manner, returning calls, emails and call trackings promptly and keeping them informed of delays. Remain aware of products and services provided by Consociate. Project a positive, professional image when working. Exceed client and customer expectations whenever possible. Take appropriate steps to resolve problems to the client or customer's satisfaction. KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Associate's degree or higher education. Minimum of two years of experience working with the public. Previous insurance billing or customer service background preferred. Microsoft Office or comparable program. Strong interpersonal relations. Previous supervisor experience preferred. BENEFITS: Paid time off Paid Holidays Medical, Dental and Vision Insurance Basic Group Life, Short Term and Long Term Disability Voluntary Life, Critical Illness and Accident Coverage 401K Plan: Employees are immediately eligible with a 2% automatic enrollment. Consociate matches up to 4% of an employees' annual salary.

Parking Department Responsible for coordinating counter operations and customer service functions under the general supervision of the Parking Administrative Manager. Duties & Responsibilities * Manage and supervise front counter staff and oversee daily front counter operations. * Monitor, train, and coach Customer Service Representatives to ensure high-quality service and adherence to departmental standards. * Provide support to the Parking Administrative Manager by assisting with tasks and projects as needed. * Respond to complex parking inquiries received via email, phone, or in person from customers, faculty, staff, and students, providing accurate information about citations, customer accounts, and parking policies and procedures. * Assist with maintaining and updating departmental website content and support the implementation of new customer service technologies and tools. * Assist with dispatch (e.g., motorist assistance, violation checks, etc.), bagged meter requests, and other parking reservation requests. * Respond to general email requests as needed (e.g., waitlist, permits, citations, rate changes, etc.). * Maintain and balance cash drawer as needed. * The majority of work is performed in a standard office atmosphere. At times, high call volume and multiple customers may create a fast-paced or hectic environment. * Overtime may be required during football season. * Perform other related duties as assigned. Working Conditions Extreme Cold : Occasionally Extreme Heat : Occasionally Humidity : Occasionally Wet : Occasionally Noise : Occasionally Hazards : Occasionally Temperature Changes : Occasionally Inclement Weather : Occasionally Additional Physical Demands Occasional outdoor work and remaining in a stationary position for long periods during football season. Minimum Qualifications 1. High school diploma or equivalent. 2. Any one or combination totaling three (3) years (36 months) from the following categories: A. college coursework in business administration, communications, public relations or a closely related field as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) Bachelor's degree (120 semester hours) equals three (3) years (36 months) B. responsible work experience in customer services, public relations, office administration, business and financial operations, healthcare administration or other closely related experience 3. One (1) year (12 months) of work experience comparable to that gained as a Customer Service Representative Preferred Qualifications Experience in the parking or transportation industry Experience using T2 Parking Management Software Five years of experience in customer service, public relations, or related public-facing work and public contact Two years of managerial or supervisory experience in customer service or a related field Familiarity with the University of Illinois campus streets and parking lots Extensive knowledge of office practices and procedures Knowledge, Skills and Abilities * Strong knowledge of customer service operations and office procedures * Knowledge and skills in conflict resolution, performance management, and coaching staff * Ability to coordinate daily workflow and ensure consistent service standards * Strong verbal and written communication skills for interacting with staff, customers, and leadership * Ability to adapt to changing demands and support a positive, collaborative team environment * Excellent organizational skills and the ability to manage competing priorities * Ability to remain calm and professional during high-stress or high-volume situations * Ability to oversee activities within office as needed * Ability to perform responsibilities with minimal supervision Appointment Information This is a 100% full-time Civil Service 4809 - Customer Service Specialist position, appointed on a 12-month basis. The expected start date is as soon as possible after 2/5/2026. The budgeted salary range for this position is $53,000 - $55,000 per year. Sponsorship for Work authorization is not available for this position now or in the future. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 29,2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact *********************************** For questions regarding the application process, please contact ************. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1034337 Job Category: Administrative Support Apply at: *************************

Morton, IL Springfield, IL Minonk, IL Port Byron, IL Make the change and be the difference. Take ownership at MCB! Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 53 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement. Pay or shift range: $20.05 USD to $26.51 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Enjoy the Benefits of working at MCB! Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k. Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays. Job Summary Responds to and resolves incoming customer calls regarding Retail and Business Online Banking products, as well as Retail customer service, including balance and transaction inquiries, Online and bill payment enrollments, bill payment and account transfer assistance, bank-to-bank transfers, eStatement and document delivery assistance, alerts, mobile banking and general bank or account-related information. Essential Duties & Responsibilities · Respond to customer telephone inquiries for information regarding online banking, including balance and transaction inquiries, online bill payment enrollments, bill payment and transfer assistance, bank-to-bank transfers, eStatement and document delivery assistance, alerts, mobile banking, and general account information. · Answer questions relating to deposit account products and related services. · Identify compatibility of customer operating systems and internet browsers with requirements adequate for online banking product to support customer usage. · Utilize various internal and external applications, including MCBE, Navigator, Director, and other systems to support inquiries related to accounts or online banking access. · Act as 1st level support for debit card disputes, inquiries regarding transactions, limit increases; stop payment requests and potential fraud activity, escalating when necessary. · Prepare debit card requests using BPM. · Log customer interactions using Continuity Control based on bank's customer feedback program. · Maintain current knowledge of internal risk controls and loss prevention, including reporting suspicious activity per bank policy. Assume administrative responsibility for complex and confidential projects Supervisory Requirements Personnel Management: This position has no supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions. · Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects. · The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal. Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The noise level in the work environment is usually moderate. · Employees, who work 7 ½ continuous hours or more, must take a 30 minute uninterrupted lunch break no later than 5 hours after beginning their work day Education and Qualifications Essential: · High school education and diploma · BSA and other Bank related training through BAI is required annually Desirable: Experience Essential: · Fluent in MCB deposit products, in use of MCBE, in use of Continuity Control, in MCB Overdraft Program · Fluent in all types of transaction channels: o ACH o Online Banking o Checks o Mobile o Wires o Person-to-Person Payments (P2P) · Adhere to MCB's customer identification procedures when communicating with customers over phone or email · Knowledge of customer service principles & relevant computer skills Desirable: Licenses, Certifications, Training Essential (Training): · All regulatory as required · Becoming a Customer Service Expert · Becoming a Professional Banker · Communication is Everything · Engaging Our Customers · How to Make Yourself Indispensable · Legal Foundations in Banking · Principles of Banking This job description is not an employment contract, implied or otherwise; therefore, employment relationship remains "at-will."

Job Description Are you an experienced leader in the residential HVAC, plumbing, and mechanical services industry? Do you excel at managing teams, coordinating schedules, and delivering exceptional service? Fred's Plumbing and Heating is looking for a full-time Residential Services Manager to oversee our operations in Champaign, IL. If you're ready for a leadership role where your skills and expertise will make a difference, apply today! PAY: We offer our Residential Services Manager competitive pay between $30 and $35 per hour, plus bonuses and spiffs based on performance. BENEFITS: Health insurance 1 week of paid vacation (2 weeks after 1 year) Paid holidays 2 sick days Paid training Retirement options Fully stocked snack bar SCHEDULE: This is a full-time management position with 9-hour shifts from Monday to Thursday, 7 AM to 4 PM, and a half-day Friday from 7 AM to 11 AM, unless on-call. WHAT WE'RE ALL ABOUT For over 40 years, our family-owned company has proudly served the Champaign area with reliable installation, repair, and maintenance services, from electrical panels to heating and cooling systems. No job is too small or large for our skilled team! We believe that happy employees lead to satisfied customers. That's why we cultivate a fun work environment and show our appreciation with a well-stocked snack bar and great benefits. Join us and discover what makes our team special! WHAT WE'RE LOOKING FOR IN A RESIDENTIAL SERVICES MANAGER If you meet the following qualifications, we want you as our Residential Services Manager! 5+ years of HVAC service experience AND 2+ years in a leadership or supervisory role Strong technical knowledge of residential and/or commercial HVAC systems Ability to manage both field operations and administrative responsibilities Strong organizational, leadership, and communication skills Ability to analyze financial and performance data to improve profitability Having an active plumbing license and/or EPA certification is preferred. Keep reading to learn more about this management position! DAY-TO-DAY As the Residential Services Manager, you will begin your day by reviewing schedules and preparing your team for success. You'll monitor service call margins, adjust for better performance, and support technicians in the field by resolving challenges, maintaining quality, and providing training. You'll also handle callback issues, manage warranty claims, and assist with dispatch to ensure efficiency. Additionally, you'll be the first point of escalation for employee concerns, promote high morale, and ensure safety and compliance. Through effective communication and problem-solving, you'll uphold our commitment to excellent customer service and team accountability. Are you ready to take on a management role and join a company that values your expertise and commitment? Apply to Fred's Plumbing and Heating today! Our initial application process is quick, easy, and mobile-friendly. Let's build a successful future together!

Full-time, Part-time Description Hyman's Auto Supply; Specialty Paint Division We are an automotive Paint, Materials & Equipment Distributor in the Decatur, IL market, with other locations in Springfield, Peoria, Chicago, Addison and Mishawaka, IN. Hyman's Auto Supply is a family business that has been in operation for over 98 years. We are growing in our markets and are looking to add to our talented staff! Duties - Check in merchandise accurately from various vendors - Stock Shelves in a safe and timely manner - Pull/Check/package orders for local customer delivery - Mix custom automotive paint (training provided) - Complete Miscellaneous tasks per Store Manager's discretion -Part time position Monday thru Friday- Hours negotiable - Pay based on experience -$15-$18/HR Requirements - High School Diploma or GED - Must be able to lift 40 lbs. - Job requires you to stand/walk for extended periods of time - Must have a Driver's License and a clean driving record Salary Description $15-$18/HR

Job Posting Code : 2025044-1 Type : INTERNAL & EXTERNAL Group : MANAGEMENT Job Family : TELECOMMUNICATIONS Job Class : ECC SUPERVISOR Posting Start : 12/10/2025 Posting End : 12/31/9999 SALARY RANGE: $74,904.00-$106,286.00

Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience. Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level. *********************** Job Description Customer Service Associate - Entry Level If you have great people skills and enjoy working with the public, we want to meet you! TMG is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign. Trademark Marketing Group is the top marketing company in quality face-to-face customer acquisition & service. We are looking for exceptional candidates to join our successful team. Servicing retail giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients. The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company! The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 35 across the nation. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques. THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES. Qualifications The Entry Level Customer Service Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. TMG is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base. Please keep in mind the position involves brand awareness & sales within this retail environment. Join a company that invests in its employees and truly wants YOU to succeed! Benefits of the Entry Level Customer Service Associate Position: Comprehensive Paid Training by a National Manager Travel allowance Opportunity For Community and Charity Involvement Flexible Scheduling Numerous Advancement Opportunities Entry Level Customer Service Associate Qualifications: Experience in customer service and associated fields Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment Background in Retail or Restaurant Leadership skills Additional Information All your information will be kept confidential according to EEO guidelines.

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! Groundworks is seeking a talented Ascending Service Manager to join our tribe in Bloomington, IL! The Ascending Service Manager will assist the Service Manager in developing strategies to improve sales, effectively handle customer complaints, and assist with managing Service Techs. The Ascending Service Managers should be able to achieve excellent customer service at all times. Duties and responsibilities Develop and lead effective weekly trainings Evaluate field performance and deliver feedback in a 1:1 setting Create and implement effective development and disciplinary plans Learn all aspects of the Service Managers Day to day responsibilities Other duties as assigned. It is an essential function of this job that the employee regularly and reliably reports to work on time each working day Minimum Requirements High school diploma or GED. Knowledge of terminology, methods and best practices used in the foundation repair Proven experience in Service and/or customer service Qualifications Successfully proven KPIs as a Certified Field Inspector or Service Technician Proficiency in Excel and other data management tools. Proven experience in Service and/or customer service. Proficient in all Microsoft Office applications. The ability to work in a fast-paced environment. Excellent problem-solving skills. Strong management and leadership skills. Effective communication skills. Exceptional customer service skills. Working conditions Will work in an office setting but will occasionally be required to travel to work sites or construction branch locations, where the employee will visit with customers and employees to ensure quality of sales. S/he may be exposed to loud noise level as well as fumes or airborne particles, moving mechanical parts and vibration. The position works near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust and asphalt. Requirements & Perks Full-time Onsite: 14678 E 925 North Rd, Building 5, Bloomington, IL 61705 Base salary ($35,568) + lucrative commission and bonus opportunities Employee Ownership What we Provide: Competitive Pay Employee Company Ownership Opportunities Industry Leading Training Programs Leadership Development and Career Growth Tracks Comprehensive and Affordable Benefits Package Top Workplace with Award Winning Culture

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1265 Hickory Mall Location: USA TJ Maxx Store 0420 Forsyth ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service. Responsibilities: Supervise front desk staff Respond to guest concerns and resolve them appropriately Coordinate with other departments within the hotel to ensure guest satisfaction Anticipate the needs of guests and build rapport Uphold the highest standards of cleanliness, sanitation, safety, and conduct Maintain accurate records of registration and payment information Qualifications: High school diploma/GED required Familiarity with hospitality industry standards Knowledge of front desk operations and procedures Proficient in English; knowledge of other languages is a plus Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Ability to demonstrate genuine care for customers and employees Ability to work in a fast-paced environment