Customer service supervisor jobs in Bonita Springs, FL

The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Manages production flow to ensure all production orders are done right and on time Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management Sets up complex orders and performs multiple tasks at the same time Responsible for ensuring quality during and after production process Ensures communication among shifts Coordinates pick-up and delivery of customer orders May provide leadership to team members on an assigned shift Assists in the training of store team members Collates, sorts and organizes customer orders Operates the Point of Sale terminal (POS), handles financial transactions and makes change Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows instructions of supervisors and assists other team members in performing store functions Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures Secondary responsibility for coordination of all shipping related services and activities, to include: Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 2+ years of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 2+ years of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all r etail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 2+ years of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.

The salary range for this role is $14.00 to $14.75 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions-from design and installation to ongoing maintenance and emergency support-helping clients maximize building performance, energy efficiency, and equipment lifespan. Position Summary We are seeking a highly organized, client-focused Assistant Service Manager to support our commercial construction service division. This role assists with managing service calls, coordinating field crews, and ensuring timely completion of commercial repair, maintenance, and post-construction service projects. The ideal candidate understands the demands of commercial job sites, can interface professionally with business owners, and can keep multiple service requests moving efficiently. Key Responsibilities Perform hands-on field work as needed, including minor repairs, punch list completion, inspections, and jobsite support. Support the Service Manager with daily operations of the commercial construction service team Coordinate scheduling of field technicians, subcontractors, and specialty trades for service work, punch lists, repairs, and maintenance tasks Act as a primary service contact for commercial clients-property managers, facility managers, retail tenants, office buildings, hospitality, healthcare, and industrial sites Manage work orders, service tickets, project documentation, and daily logs Review commercial service scopes, ensuring work aligns with client expectations, safety standards, and project specifications Ensure all service work complies with OSHA guidelines, site protocols, and company-specific safety requirements Assist with preparing service estimates, change orders, and pricing for commercial clients Track job costs, material usage, timecards, and project schedules to ensure accuracy and profitability Maintain communication with field crews regarding job updates, access requirements, and client schedules Provide quick and professional resolution to client concerns, warranty claims, and urgent service issues. Support onboarding, coordination, and evaluation of service technicians Monitor materials, equipment, and subcontractor needs for daily service operations Valid driver's license and clean driving record. All other duties as assigned. Qualifications High school diploma or equivalent required; associate degree or construction-related training preferred 2+ years of experience in commercial construction, field service coordination, or construction management support Knowledge of commercial construction processes, jobsite safety, and commercial building systems Blueprint reading and understanding of blueprints. Strong communication skills with the ability to interact with building owners, tenants, subcontractors, and field crews Proficiency with construction management software Ability to interpret service scopes, basic construction drawings, and specifications Strong organizational skills with the ability to prioritize multiple work orders and deadlines Preferred Skills: Experience managing service work in commercial environments (office, retail, industrial, healthcare, hospitality) Familiarity with commercial permitting, inspections, and tenant improvement processes Understanding of building envelope systems, MEP coordination, and commercial finishes Bilingual (English/Spanish) a plus Physical Requirements: Must be able to comfortably visit job sites and navigate construction environments. Benefits: Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and holiday pay. Opportunities for professional development and certification assistance. Equal Employment Opportunity: Upchurch Companies provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

A Day in the Life: The Director of Customer Experience will be responsible for leading cross-functional teams and initiatives to drive exceptional customer experiences and achieve revenue objectives. We expect the starting base compensation to be around $120,000 with annual bonus and profit sharing eligibility. The actual salary will be determined based on years of relevant work experience. What You'll Do: Lead and manage cross-functional teams to design and execute customer experience initiatives that align with company goals. Develop and implement strategies to improve customer satisfaction, retention, and lifetime value, while supporting revenue growth. Work closely with Marketing, Sales, Product Development, Operations, and Customer Care teams to ensure a seamless and consistent customer journey. Identify and analyze customer feedback, pain points, and trends to uncover opportunities for improvement and innovation. Establish and track key performance indicators (KPIs) related to customer experience, using data-driven insights to guide decisions and demonstrate impact. Foster a customer-centric culture across the organization by promoting best practices and educating teams on customer experience principles. Utilize customer journey mapping to understand touchpoints and create actionable plans for enhancing the customer experience. Collaborate with senior leadership to align customer experience strategies with business objectives and communicate progress. Oversee the development and implementation of tools, technologies, and processes to optimize customer interactions and engagement. Stay current with industry trends, competitive landscape, and emerging technologies to maintain a competitive edge in customer experience strategies. What We're Looking For: 7- 10 years' experience with customer journey mapping, customer feedback programs, and relevant tools (e.g., CRM, analytics platforms). Bachelor's degree. Experience working in industries such as SaaS, technology, retail, or financial services preferred. Proven track record of leading cross-functional teams and managing initiatives that improve customer satisfaction and drive revenue. Demonstrated ability to innovate and implement change in a fast-paced environment. Comfortable contributing and driving a metrics-driven performance culture Familiarity with design thinking or other customer-centered frameworks. Ability to collaborate with internal and external stakeholders across multiple functions and locations Ability to influence Flexible and adaptable; ability to work effectively in ambiguous situations Excellent interpersonal, verbal and written communication skills Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. Ability to drive process and organizational change. Ability to motivate teams and keep a positive attitude in a fast-paced environment. Ability to work under minimal supervision with a goal-oriented mindset. Ability to see the big picture and leverage critical thinking and decision-making skills. Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability. What You'll Get: Up to 40% off any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $24.05 Maximum Salary: $33.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Job Description Come Grow With Us! State Insurance USA, with locations in Fort Myers and Estero, is growing our team! We have an opportunity for someone like you to be our new Full Time Client Care Representative for our Commercial Department. You have a passion for helping others and you put that into practice by providing guidance and support to clients so their needs are satisfied. You have excellent attention to detail and enjoy the creative challenge of problem solving to ensure client satisfaction and retention. As our Client Care Representative, you bring your customer service experience in order to build rapport with clients, and are committed to pursuing continuing education to stay on the forefront of insurance industry trends. If you have a friendly disposition and professional demeanor, apply to join our excellent team today! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities IRA Paid Holidays Appreciation lunches Fun team building events Weekly Team Meetings Family Focused Community Involvement Collaborative Environment Business Attire Life Insurance Responsibilities Each interaction is an opportunity for you to educate and advise clients. Utilize exemplary attention to detail to provide insurance documentation, update client information, and assist with payments. Use skills to assist with policy changes. Utilize negotiation skills to overcome objections. Answer client questions, problem solve, and follow up with quality rapport building talents. Requirements 1+ years Customer Service experience. Professional Phone Skills essential. Willing to obtain 4-40 Florida Property & Casualty License. Licensing assistance provided. Strong computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency. A team player with a positive attitude and professional demeanor. The ability to prioritize work flow and effectively multitask.

Responsive recruiter Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources Ted Todd Insurance has proudly been serving Florida since 1986, we are constantly evolving. We focus on modernizing insurance sales and customer service. With high-end compensation, health and wellness benefits, and a corporate team that is passionate about giving the training and resources that you need. Along with paid time off and 90 days of on-boarding. You are positive, energetic, focused, self-motivated, and emotionally resilient. You seek feedback on how to do a better job and offer efficient solutions when problems arise. You always maintain a client ready appearance. You play well with others, but also have an itch to prove that you're uniquely talented and have the potential ability to stand above the rest. You enjoy a fast-paced and open workspace where you are able to collaborate with your co-workers. You understand the value of completing tasks in order, on time and with minimal errors. You have the ability to understand and navigate different types of software products with ease. At Ted Todd Insurance, we provide one-of-a-kind service to all our customers. Our priority is measured on doing what is best for the customer and ensuring they have the proper coverage for all their insurance needs. When you are a part of our team, you've joined a group of professionals looking to achieve the best results in the industry. Job Summary: The Senior Customer Service Insurance Agent plays a critical role in delivering exceptional service to our clients. This position is responsible for handling complex customer inquiries, resolving issues, and providing expert advice on insurance policies. The ideal candidate will have extensive experience in the insurance industry, strong problem-solving skills, and a passion for helping customers. Key Responsibilities: Provide exceptional customer service to clients by responding to inquiries, resolving issues, and offering expert advice on insurance products and services. Assist clients with policy changes, claims processing, and understanding their coverage options. Handle complex and escalated customer service issues, ensuring prompt and satisfactory resolution. Maintain up-to-date knowledge of insurance products, industry regulations, and company policies. Process policy renewals, endorsements, and cancellations accurately and efficiently. Collaborate with other team members and departments to ensure seamless service delivery. Conduct policy reviews and recommend appropriate coverage enhancements to clients. Mentor and train junior customer service agents, providing guidance and support as needed. Utilize CRM systems to document and track customer interactions and service activities. Contribute to the development and implementation of customer service policies and procedures. Participate in ongoing training and professional development opportunities to enhance skills and knowledge. Qualifications: High school diploma or equivalent; associate or bachelor's degree in business, finance, or a related field preferred. Minimum of 5 years of experience in the insurance industry, with a focus on customer service. Valid insurance license as required by state regulations for property and casualty. Strong knowledge of insurance products, including auto, home, life, and health insurance. Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients. Proven problem-solving abilities and a customer-focused mindset. Proficiency in using CRM systems and other relevant software. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Commitment to ongoing professional development and staying current with industry trends. Working Conditions: Full-time position, Monday through Friday. Office environment with occasional remote work opportunities. Benefits: Competitive salary. Comprehensive health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development and continuing education opportunities. Compensation: $60,000.00 - $65,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Join the Ted Todd Insurance Team Ted Todd Insurance (TTI), an Allstate agency with a longstanding history since 1986, is the largest Allstate agency operating out of Florida. We have a passion for growth and are actively seeking top talent from across the nation to join our dynamic team. With four offices spread throughout Florida, our mission is to leave both our customers and employees better than we found them. We operate with a foundation built on integrity, accountability, continuous development, and open communication. Why TTI? At TTI, we are proud of the inclusive and friendly culture we have built. Our insurance professionals are driven, exceeding their goals daily while making a significant impact in the insurance world. We prioritize a work environment where diversity is championed, and every individual's voice is heard. Our Commitment to Diversity and Inclusion We strive to be an organization free from discrimination, ensuring no one is treated differently based on race, religion, ethnicity, gender, gender identity, age, marital status, sexual orientation, veteran status, or disability status. We believe in the strength that comes from diversity and inclusivity. Professional Growth and Rewards At TTI, you will find a team dedicated to your professional and personal growth. We reward those who work hard, show compassion, and contribute to our mission of transforming the insurance industry. If our mission and values resonate with you, we believe you will thrive here at TTI. Join us and make a difference in the insurance world. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance About Us: Serving South Florida since 2001, Designed Theatre Visions is a local company dedicated to bringing home entertainment and automation dreams to life. We create, install, and manage all systems alike that help make home tech smarter, safer, and more enjoyable. We also offer a range of low-voltage services to the commercial market. Job Description: Designed Theatre Visions is excited to welcome a warm, experienced Job Coordinator / Customer Service Manager to our team. We're looking for someone with a solid background in job coordination, customer service, and project management, ideally with over 5 years of experience. The right person will enjoy working independently, taking initiative, and solving problems efficiently. Excellent communication skills - written, verbal, and interpersonal - are essential for engaging effectively with team members, vendors, and customers. We value professionalism and a friendly approach in every interaction. Daily job duties include (but are not limited to) building out the schedule for DTV Technicians (min 1-week out, would like to get to 2-3 weeks out), scheduling with clients, review of all clocked time vs. time sheets vs. work orders, turning in service WOs for billing, assisting DTV Technicians with getting their parts in the morning, working with Procurement to make sure parts are all ready for the next day and upcoming projects, answering the phones (normal business hours and after hours), project coordination and project management, scheduling with construction trades (contractors, subcontractors, etc.), turning in closed projects for billing, scheduling with vendors, staying on top of Home Watch clients (departure/arrival), schedule Home Watch services accordingly, other tasks as assigned by your supervisor. Job Qualifications Required: Applicants NEED to have the following qualities and attributes: Must be extremely organized and able to coordinate all jobs. Must posses professional computer operation experience. Demonstrate proficiency in Microsoft Windows, Outlook, Excel, Word, Etc. We will be moving to a new ERM platform, this will be new to everyone. Must be capable of effectively communicating with staff and customers. Must posses professional job coordination and customer service skills. Must be reliable (on time), dependable (do anything), and hard working. Skills Required: Must demonstrate a strong desire to work in and contribute to a successful team environment. Must be self-motivated, as duties are often required to be performed without direct supervision. Must possess a professional work ethic and represent Designed Theatre Visions professionally. Must have a willingness to learn new concepts, methods, and technology constantly Must be energetic, independent, and able to handle a wide range of tasks. Must have excellent verbal and written communication skills. Other Requirements: Must have a clean criminal background Must pass a drug test (Drug Free Workplace) Must maintain a valid driver's license with a clean driving record at all times. Must have a clean and neat appearance at all times (we do have visitors on occasion). Must have reliable transportation to and from work; this is an in person position. Job Type: Full Time (some OT and some Weekend work is required) Work Location: In Person Direct Reports: None Education: High School or Equivalent (Required) Experience: 5+ years Job Coordinator / Customer Service Representative experience (Required) 3+ years Project Management experience (Highly Desired) Language: Bi-Lingual is a plus. Primary: English (Required) Secondary: Spanish (Highly Desired) License/Certifications: Drivers License (Required) Ability To Commute: Must be able to report daily to Fort Myers, FL 33912 (Required)

NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry. Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms. Job Description Entry Level Openings: CUSTOMER SERVICE LOOKING TO HIRE 8 - 10 STAFF MEMBERS TO START IMMEDIATELY! Fort Myers & Surrounding Areas ________________________________________ Customer Services Representatives Full Time / Part Time ________________________________________ We have currently expanded and we have quickly become one of the fastest growing and most successful advertising firms in the Indiana Area. We provide exceptional customer service while continuing to grow and develop new markets for our prestigious clientele. Our firm is currently looking for several Entry Level customer service, marketing, and management positions to be filled. We are proud that our company provides top notch customer service and we are looking for candidates that will not only excel in the area, but that are ready for success and long term growth within our company We are currently offering Full Time and Part Time positions. We also offer Full Paid One-on-One Training. Our business is extremely proud of the employees that we have and their ability to use excellent customer service to catapult our business to the top. Experience is not necessary but any background in the following is a huge plus: • Customer Service • Retail • Sales • Restaurant • Marketing • Advertising • Public Relations • Management • Shift Lead or Team Lead Qualifications Best qualified candidates should have the following: Positive Attitude Excellent Communication Skills Ability to Multi-Task Enjoys Working in Fast-Paced Environment Motivated Leadership Qualities IMPORTANT NOTE This opportunity has nothing to do with: •NO DOOR TO DOOR •NO BUSINESS TO BUSINESS •NO TELEMARKETING •NO CALL CENTER SUBMIT YOUR RESUME TODAY FOR AN INTERVIEW!!! Please make sure to include your best contact number! Additional Information All your information will be kept confidential according to EEO guidelines.

ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences-always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information. Follow up with customers after visits to check on their pet's care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced proficiency in computer programs and practice management software Highly organized, with strong attention to detail Strong communication skills; able to interact positively with anyone and everyone The ability to multitask and thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Problem solving skills and a focus on innovation Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend. Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Responsible for overseeing and assisting in the comprehensive cleaning of aircraft interiors, and galley stocking per aircraft specifications. Responsible overseeing crew, responding to client and employee needs and addressing any issues with supervisor. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older. 3. Must have reliable telephone and transportation. 4. Must have a valid driver's license. 5. HS diploma or GED. B. PHYSICAL AND MENTAL DEMANDS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 50 lbs. 5. Physical exam may be required to confirm above. 6. Must pass pre-employment and random drug test. 7. Must complete a criminal background check. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must be able to verbally direct in English. 10. Must possess the necessary authorization to work in the U.S. from the Immigration and Naturalization Service (INS). 11. 10-20% outside work. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must meet necessary requirements to obtain a security sensitive identification badge. 14. May be required to work weekends, overnight shifts and holidays. 15. May be exposed to occasional loud noise levels. ESSENTIAL FUNCTIONS: 1. Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange. 2. Provision aircraft as directed with required ship supplies by aircraft type 3. Leave notice for supervisor to re-order supply items that are running low. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 8. Attend meetings and inservices as required. 9. Utilize appropriate communications channels and maintain records, reports and files as required. 10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible. 11. Adhere to company policies and procedures and participate in achievement of company objectives. 12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 13. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Coke Florida is looking for a Field Service Supervisor based out of our Fort Myers location managing Sarasota and Fort Myers Markets. This position is 8:00AM to Finish, Monday through Friday. What You Will Do: As a Coke Florida Field Service Supervisor, you are responsible for overseeing daily operations managing schedules, coaching, and developing team, addressing issues, setting, and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems. Roles and Responsibilities: Responsible for overseeing daily operations managing schedules, coaching and developing team, addressing issues, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems. In addition, to managing the direct employees the supervisor is expected to liaison with customers to respond to issues, seek feedback on performance, and look for ways to improve Provide leadership and guidance to the Field Service team Accountable for delivering the Field Service vision and strategy Drive employee engagement and organizational health Translate Company business data to monitor results - Coaching, motivating, developing talent - Enhance intellectual capital through training, rewarding, and retaining the best of the best Complete employee documentation as needed Improve productivity of the workforce through current technology enablement, training, process improvement and identifying best practices (e.g., 5S & Lean methodology) Enhance customer relations For this role, you will need: High School Diploma required Two years supervisory experience Ability to analyze and interpret spreadsheets/business data Must be a positive people leader with a demonstrated ability to drive results cross functionally Additional qualifications that will make you successful in this role: Bachelor's Degree preferred Effective coaching/talent development Outlook/Excel/SAP proficiency 5 years of experience in Equipment Service preferred Excellent communication skills

Job Description You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why Choose Powerhouse Home Services Competitive pay Medical Insurance - We offer Health, Vision, and Dental. Work life balance - We off paid time off. 401k Plan with a company match. PAID TRAINING The Big Task You will lead a staff of Call Center Representatives and Dispatchers who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals. Key Sub Tasks Lead and train staff on the best ways to convert calls into booked service appointments. Manage dispatch to ensure the right technicians are matched to every job. Author and refine call scripts so they're clear, compelling and result in more appointments. Become an expert of your market, know the customer needs and how best to engage them. Monitor performance of staff, review recorded calls and advise them on how to promote sales. Formalize a coaching and training platform that's cost effective and measurable. Show employees how their individual contributions matter to the company's success. Ensure sufficient staffing to match the business demand and seasonal spikes. Desired Skills and Experience Possess the ability to inspire both personal and professional growth in our team members. Ability to provide unparalleled customer satisfaction. Ability to drive team performance to achieve all business goals and objectives. Be detail oriented and a highly organized with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment. Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint). If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Powerhouse Home Services by visiting *********************** When you're ready, please email us at *************************** Equal Opportunity Employer

Department: Transportation Svs Work Type: Full Time Shift: Shift 1/7:00:00 AM to 3:00:00 PM Minimum to Midpoint Pay Rate:$22.73 - $28.41 / hour Responsible for supervising the activities of Housekeeping and Patient Transport Services to maximum patient flow, ensure a clean environment, and safe / efficient patient transportation. Plans, develops, implements, and monitors schedules, employee performance, conduct, and attendance, education and training, work routines, goals and objectives, policies and procedures. Attends meetings and fills in for the Director as needed. Responsible for ensuring high levels of employee and customer satisfaction. Requirements Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/or High School Diploma or EquivalentRequiredorGEDRequired Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/or5 YearsHousekeepingRequiredor5 YearsTransportRequired State of Florida Licensure Requirements LicensesRequired/ Preferredand/or Not Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or US:FL:Fort Myers

Continental Properties is looking for a motivated and empowered Service Supervisor at our Springs at Cape Coral residential apartment community in Cape Coral, FL Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $27-$30 *$2000 Sign On Bonus Offered!* Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from commissions on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Florida and Georgia. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise. What are we looking for in a Front Desk Lead? The Front Line Supervisor oversees, performs, and ensures the smooth daily operations of assigned clinic location(s) to include supervision of front office team members; may be required to supplement front office operations as needed. Front Line Supervisor Primary Duties: * Support the team daily, which serves as the patient's first contact, as Front Office Lead and Supervisor. * Participate as a working supervisor, completing tasks as needed to assure that all charges and payments are entered correctly and timely. * Responsible for knowledge of all contracted insurance plans. * Understand and consistently comply with Medicare regulations. * Monitors flow of front office staff, including allocation to various duties ensuring that all tasks are completed in a timely and efficient manner and providing coverage as necessary. * Ensures that the PSR team is providing excellent customer service to all patients and representatives associated with the office. * Assist Office Manager with medical records. * Oversees and performs the accurate entry and verification of patient demographic and insurance information. * Oversees the collection of monies deemed patient responsibility, including co-pays, deductibles and cosmetic services. * Assist with the end of day batch balance and deposits. Front Desk Lead Skills and Qualities: * Excellent Customer Service Skills and experience. * Above average verbal and written communication skills. * Medical Terminology knowledge. * Knowledge of HIPAA standards and requirements. * Knowledge of OSHA and Safety standards. * Ability to multi-task in a high volume office environment. * Ability to lead a team to success, while being a great role model. Education and Experience: * High School Diploma required; Two-year college degree preferred * 2 or more years of experience in medical office environment, previous experience in cosmetic or hospitality may be considered. * Bilingual (English, Spanish) ability is a plus. Our Benefits Package Includes: * Competitive pay * 401(k) * Health insurance * Dental, Vision, and Life insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products

Job DescriptionResponsibilities: Call patients regarding their biopsy results Appropriately schedule the patient if follow up treatment/procedures are needed Complete tasks, intra-mails, appointments scheduled, pathology results, pharmacy prior authorizations, insurance authorizations for surgeries Receive incoming calls through our surgical phone line and appropriately assist the patient Answer telephone promptly and in a polite and professional manner Monitoring the pathology log, surgical days, mohs days and assigning your team tasks accordingly Work effectively and efficiently with your team Work as a team member Qualifications: Minimum one year of dermatology medical assistant experience Experience scheduling patients Experience calling patients regarding biopsy results Excellent verbal and written communication skills in a customer service environment Proficient in use of computers and software programs Ability to handle confidential and sensitive information Must be detailed oriented and able to handle multi-tasks Extremely outgoing with a good phone presence

QualificationsMINIMUM QUALIFICATIONS: Bachelor's degree from an accredited institution. Valid Florida teaching certificate. ESOL certified/endorsed. Valid Florida Driver's License. PREFERRED QUALIFICATIONS: Four (4) years of related teaching experience with ELL programs. Bilingual/biliterate in English and in a minimum of one (1) target language (Spanish, French, Creole, Portuguese, etc.). Relevantworkexperienceoreducationmaybesubstitutedtosatisfyminimumqualifications. KNOWLEDGE,SKILLS,ANDABILITIES: Clear and concise oral and written communication skills; organizational and management skills; mathematical and analytical skills. Written and oral linguistic skills in English and in a minimum of one (1) target language (Spanish, French, Creole, Portuguese etc.). Knowledge of federal, state, or local regulations governing the ESOL program (such as No Child Left Behind, Title III Requirements, and Multicultural Education, Training, and Advocacy, Inc. (META) Consent Decree). Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment. Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention. Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications. Ability to translate as needed in English and in a minimum of one (1) target language (Spanish, French, Creole, Portuguese etc.). Ability to professionally and effectively respond to customer needs and requests for service or assistance. Ability to perform analyses and present findings to diverse groups using various formats. Adopted: 05/07/2024 ResponsibilitiesESSENTIAL JOB FUNCTIONS: Assess and evaluate new students for placement eligibility for ESOL services. Initiate and maintain student records/folders/ESOL documentation/paperwork. Assess students for the purpose of reclassification and post-reclassification procedure. Serve as the chairperson for the school-based ELL Committee. Schedule/conduct ELL Committee meetings. Monitor the students' ESOL records (blue inserts) in preparation for audit documentation. Inputs related ELL program data in FOCUS to create records; updates and/or corrects information as needed to ensure accuracy (ie. student test scores, entry, reevaluation, and exit data; student status changes; appropriate Instructional Model codes; immigrant status). Searches student information and requests data from other Florida counties as necessary. Participate in all retention meetings for ELL students. Complete tasks as shared in the ESOL Monthly Tasks checklist to ensure school compliance with State regulations. Advise/help content teachers with ELL students and ESOL strategies. Attend ESOL Contact meetings and trainings at the district level. Liaison with guidance for ELL students. Correct FTE errors generated from FOCUS during FTE survey periods. Adhere to District policies and procedures to be in compliance with the META Consent Decree. Flexible schedule where student contact time is no more than half the school day. Attend MTSS Tier 3 meetings for ESOL students going through the process. Provide ongoing Professional Learning to school staff. Progress monitor ELL student data and supplemental programs. Maintain a working knowledge of the District's ELL Plan, META Consent Decree, and Title 3 program requirements as they relate to monitoring school programs and records compliance. Adopted: 05/07/2024 Additional Job Information This job is a full time opportunity included with the part time TCH Intervention Support Specialist on school campus.