Customer service supervisor jobs in California

Starting hiring pay at: $20.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program *Must satisfy hours requirement per year **Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE

Under general direction, provide financial services as part of the Business Operations Center (BOC) team. This position will review and process complex purchasing, purchasing cards, accounts payable, capital projects payable, cash collections, gift processing and provide financial information to a large population. Recommend and implement changes and/or options to enhance or improve daily business processes, procedures and customer service. Utilize independent judgment to research policies and procedures, services and products associated with the unit's daily business operations to maintain compliance with University, ANR, state, and federal requirements, and disseminate information. Interact with all levels of personnel within the division. This position is a career appointment that is 100% fixed. The home department for this position is the Business Operations Center. While this position normally is based in Davis CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $29.40/hour to $35.32/hour Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 30% Financial Services Support Provide administrative support for financial activities for UC ANR programs and units. Through the use of the university's financial system (KuaIi), Aggie Travel, CashNet, Aggie Buy, Decision Support, WFA (Work Flow Assessment) to initiate financial documents needed to manage the needs of our customers. Provide customer service to the UC ANR staff, County Offices, REC staff and Statewide program staff and all vendors. Manage files for all areas of responsibility. Assist with campus fiscal closing. Maintain multiple fund numbers requiring different policies and procedures. Ensure that documentation is complete and accurate following all UC ANR, and University policies and procedures. 45% Accounting, Auditing, Disbursement & Reconciling Asses financial documents for accuracy of data entry and processing. Identify and correct any problems according to "Generally Accepted Accounting Principles" (GAAP) and University policy and procedures. Notify customer of any invoice adjustments made; include complete written documentation; retain documentation records. Enter accounting information into KuaIi. Review, process and maintain back up for Aggie Travel documents (Pcards and Travel Cards) for 100+ cards. Provide direct guidance to Advisors, Program Representatives, and Office Managers relative to cash collection policies and procedures. Routinely and independently review and monitor gift acceptance forms received from County Cooperative Extension Offices and Statewide Program. Initialize new vendor documents. Coordinate with UC Davis Procurement and Vendor Control Desk to ensure timely fulfillment of new vendor requests. Prepare and process relocation reimbursements and advance expense payments as required. Review and audit all documents for appropriate authorization, required documentation and for completeness for accuracy within University/UC ANR policy compliance, and sound internal control and business practices standards for all transactions. 15% Administration & Business Office Support Assist Account Manager and Business Operations Manager with budget preparation and maintenance, financial and analytical research projects, for our customers. Create spreadsheets and financial reports as requested. Assist with updating all partners and Business Operations Center written procedures and forms. Ensure website is updated with most current policies and procedures. Assist in developing, documenting and presenting training materials for our customers. Participate in staff meetings and appropriate staff development opportunities. Provide back up and participate in cross training for all Business Operations Center staff. Work with UCD Communication Resources and outside vendor to provide ATR/Communication services, including cell phone purchasing and data plan activation to our partners. 10% Customer Service Provide excellent customer service to improve all partnerships. Understand customer requirements so as to provide appropriate clarifications and solutions. Route and direct customer requests to appropriate personnel. Contribute ideas to resolve customer problems and to improve productivity. Work with various teams to ensure outstanding customer services. Maintain a broad knowledge of services provided. Participate in meetings and activities held to improve customer satisfaction and business performance. Deliver prompt and professional responses to customer inquiries via phone, email, instant message, etc. Maintain and update customer requests and documents. Process customer requests in a timely manner. Requirements: High school diploma or equivalent experience. The duties performed require knowledge of basic principles and methods of a technical or professional field where the exercise of judgement is limited by (a) the routine assignments, (b) the narrow range of knowledge of the total professional or technical field (c) the supervision received, and (d) the absence of the ability to establish professional precedents. Requires strong math skills. Knowledge of automated accounting systems. Interpersonal skills and customer service focus to work effectively with advisors, staff and others within and outside the University. Ability to collaborate and communicate effectively to support teamwork within the Financial Services Team and within the BOC. Comprehension and basic analytical skills to understand and apply policies, procedures and practices to daily work. Writing skills to communicate policies, procedures and practices to advisors, staff and other University departments. Ability to work under time constraints and high-volume workloads dependably and with a high level of accuracy. Knowledge of standard accounting practices and principal and acceptable business practices. Ability to organize and structure workload to achieve progress on multiple tasks and flexibility to respond to shift priorities. Ability to effectively and efficiently use resources in the course of handling the daily workload. These include websites, policy and procedure manuals, administrative handbooks, and guidelines. Ability to work within and contribute to a team environment where the goal is to provide excellent customer service. Experience using electronic financial, accounting and purchasing systems to process a variety of purchasing, accounts receivable/accounts payable, and travel and entertainment reimbursement requests. Experience maintaining confidentiality and securing records relevant to financial transactions, and other sensitive documents. Preferred Skills: Knowledge of UC Davis purchasing and accounting systems (AggieBuy, AggieTravel, CashNet, FIS, Kuali). Knowledge of UC financial policies. Experience with reconciling and processing cash and credit card income, gift processing, and PCI compliance. Experience reviewing and approving travel, entertainment, and purchasing activities for academics and staff. Experience working in a University business office environment supporting the activities of academics and staff employees. Working knowledge of University financial and payroll policies and procedures. Experience with UCD and UC ANR payroll/personnel, purchasing, accounts payable transactions, travel and entertainment policies, gifts, income generation and ledger reconciliation. Communicate effectively, both verbally and in writing, in all aspects of the position. Special Conditions of Employment: Restricted leave during the UC and federal fiscal year periods, early-June/mid-July and mid-September/mid-October. Must possess a valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on the vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California https://apptrkr.com/get_redirect.php?id=6649308&target URL= This position is a career appointment that is 100% fixed. The home department for this position is the Business Operations Center. While this position normally is based in Davis CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $29.40/hour to $35.32/hour Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 30% Financial Services Support Provide administrative support for financial activities for UC ANR programs and units. Through the use of the university's financial system (KuaIi), Aggie Travel, CashNet, Aggie Buy, Decision Support, WFA (Work Flow Assessment) to initiate financial documents needed to manage the needs of our customers. Provide customer service to the UC ANR staff, County Offices, REC staff and Statewide program staff and all vendors. Manage files for all areas of responsibility. Assist with campus fiscal closing. Maintain multiple fund numbers requiring different policies and procedures. Ensure that documentation is complete and accurate following all UC ANR, and University policies and procedures. 45% Accounting, Auditing, Disbursement & Reconciling Asses financial documents for accuracy of data entry and processing. Identify and correct any problems according to "Generally Accepted Accounting Principles" (GAAP) and University policy and procedures. Notify customer of any invoice adjustments made; include complete written documentation; retain documentation records. Enter accounting information into KuaIi. Review, process and maintain back up for Aggie Travel documents (Pcards and Travel Cards) for 100+ cards. Provide direct guidance to Advisors, Program Representatives, and Office Managers relative to cash collection policies and procedures. Routinely and independently review and monitor gift acceptance forms received from County Cooperative Extension Offices and Statewide Program. Initialize new vendor documents. Coordinate with UC Davis Procurement and Vendor Control Desk to ensure timely fulfillment of new vendor requests. Prepare and process relocation reimbursements and advance expense payments as required. Review and audit all documents for appropriate authorization, required documentation and for completeness for accuracy within University/UC ANR policy compliance, and sound internal control and business practices standards for all transactions. 15% Administration & Business Office Support Assist Account Manager and Business Operations Manager with budget preparation and maintenance, financial and analytical research projects, for our customers. Create spreadsheets and financial reports as requested. Assist with updating all partners and Business Operations Center written procedures and forms. Ensure website is updated with most current policies and procedures. Assist in developing, documenting and presenting training materials for our customers. Participate in staff meetings and appropriate staff development opportunities. Provide back up and participate in cross training for all Business Operations Center staff. Work with UCD Communication Resources and outside vendor to provide ATR/Communication services, including cell phone purchasing and data plan activation to our partners. 10% Customer Service Provide excellent customer service to improve all partnerships. Understand customer requirements so as to provide appropriate clarifications and solutions. Route and direct customer requests to appropriate personnel. Contribute ideas to resolve customer problems and to improve productivity. Work with various teams to ensure outstanding customer services. Maintain a broad knowledge of services provided. Participate in meetings and activities held to improve customer satisfaction and business performance. Deliver prompt and professional responses to customer inquiries via phone, email, instant message, etc. Maintain and update customer requests and documents. Process customer requests in a timely manner. Requirements: High school diploma or equivalent experience. The duties performed require knowledge of basic principles and methods of a technical or professional field where the exercise of judgement is limited by (a) the routine assignments, (b) the narrow range of knowledge of the total professional or technical field (c) the supervision received, and (d) the absence of the ability to establish professional precedents. Requires strong math skills. Knowledge of automated accounting systems. Interpersonal skills and customer service focus to work effectively with advisors, staff and others within and outside the University. Ability to collaborate and communicate effectively to support teamwork within the Financial Services Team and within the BOC. Comprehension and basic analytical skills to understand and apply policies, procedures and practices to daily work. Writing skills to communicate policies, procedures and practices to advisors, staff and other University departments. Ability to work under time constraints and high-volume workloads dependably and with a high level of accuracy. Knowledge of standard accounting practices and principal and acceptable business practices. Ability to organize and structure workload to achieve progress on multiple tasks and flexibility to respond to shift priorities. Ability to effectively and efficiently use resources in the course of handling the daily workload. These include websites, policy and procedure manuals, administrative handbooks, and guidelines. Ability to work within and contribute to a team environment where the goal is to provide excellent customer service. Experience using electronic financial, accounting and purchasing systems to process a variety of purchasing, accounts receivable/accounts payable, and travel and entertainment reimbursement requests. Experience maintaining confidentiality and securing records relevant to financial transactions, and other sensitive documents. Preferred Skills: Knowledge of UC Davis purchasing and accounting systems (AggieBuy, AggieTravel, CashNet, FIS, Kuali). Knowledge of UC financial policies. Experience with reconciling and processing cash and credit card income, gift processing, and PCI compliance. Experience reviewing and approving travel, entertainment, and purchasing activities for academics and staff. Experience working in a University business office environment supporting the activities of academics and staff employees. Working knowledge of University financial and payroll policies and procedures. Experience with UCD and UC ANR payroll/personnel, purchasing, accounts payable transactions, travel and entertainment policies, gifts, income generation and ledger reconciliation. Communicate effectively, both verbally and in writing, in all aspects of the position. Special Conditions of Employment: Restricted leave during the UC and federal fiscal year periods, early-June/mid-July and mid-September/mid-October. Must possess a valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on the vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: https://careerspub.universityofcalifornia.edu/psc/ucanr/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=81834&PostingSeq=1&SiteId=17&language Cd=ENG&FOCUS=Applicant Copyright ©2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3f5e33bec7b94b489e4f1ccbfab2d27e

Mission of the Role To architect, execute, and manage every layer of the digital infrastructure-from Salesforce CRM and AI communications to social automation, revenue tracking, app/landing page development, and online content production-ensuring all leads are tracked, quoted, nurtured, and monetized. This role owns the entire tech and AI stack from web lead to payment collection and post-treatment engagement. Key Outcomes Full ownership of all online and CRM technologies across website, call center, AI bots, quoting, and payment capture. Convert web/social/PPC/ad leads into booked, paid treatments through AI cadences, quote incentives, and dynamic re-engagement. Design, manage, and deploy treatment-specific landing pages with automated quoting and AI chat support. Coordinate and deploy online ads and AI lead-gen funnels for high-value procedures. Develop ongoing, intelligent social media content using AI and auto-publishing tools. Build reporting dashboards showing attribution, pipeline health, team performance, and collection status. Collaborate with marketing, sales, and call center to optimize revenue speed, conversion timing, and retention. Use AI to create apps, web experiences, and content that dominate competitor visibility. Responsibilities Oversee and maintain all technology platforms used in the business: Salesforce, CPQ, Conga, Intercom, ManyChat, Stripe, payment APIs, Drift, and dashboarding tools. Manage inbound website lead flows: ensure form UTM capture, service routing, Salesforce push, AI-driven first reply, and CRM follow-through. Lead ad-based growth strategy and AI optimization: Targeted ads on YouTube, Google, Meta, IG, TikTok Conversion tracking, re-engagement tagging, and reporting back to CRM Build high-frequency AI content calendars across social channels Auto-generate video captions, microcontent, carousel posts, quotes, emails Connect to CRM cadences and nurture flows Work with the executive team to build strategies for top-tier procedures (penis treatments, acne scars, aesthetic surgery, injectables, longevity) Create weekly AI-powered reports benchmarking leads, revenue collected, reengagements, quote status, and assistant performance Implement app or web-based modules for content delivery, procedure education, and patient tracking when needed Continuously monitor and improve: Revenue collection cycle Missed opportunity closure Assistant and call center follow-up efficiency Lead-to-payment timing per procedure Own all AI and digital experiences for: Website Ads Email DMs Chatbots Social posts Required Technical Skills Salesforce Sales Cloud Admin, CPQ, Flow Builder (required) Conga Composer + Conga Sign (required) Stripe, Cherry, Venmo, Apple Pay API integrations Intercom Fin AI, ManyChat, Drift, Zapier, Tray.io Twilio SMS flows + smart logic branching Website/web app design experience: Webflow, WordPress, or similar Google Ads, Meta Ads, YouTube PPC setup and optimization AI social content generation: Descript, Pictory, Opus Clip, Vidyo.ai Tableau CRM / Salesforce Reports

Job Description / 岗位职责: After-Sales Service Management / 售后服务管理 Oversee the full cycle of after-sales services in the USA and Canada region, including installation, maintenance, troubleshooting, and customer training. 负责美加区域客户售后服务全流程,包括设备安装调试,故障维修,定期维护,客户培训和技术支持。 Establish standardized service processes and multilingual service manuals to improve efficiency. 建立标准化售后流程,制定多语言服务手册,提升服务效率。 Manage and optimize regional service costs within budget. 管控美加区域服务费用,优化预算使用。 Team Building & Management / 团队建设与管理 Lead a bilingual technical service team, including recruitment, training, and performance management. 管理美加区域技术服务团队,负责团队组建,培训和绩效评估。 Coordinate cross-cultural and cross-time-zone collaboration and report service performance to headquarters. 协调跨文化,跨时区团队协作,定期向总部汇报服务数据。 Spare Parts & Supply Chain / 备件与供应链管理 Manage regional spare parts inventory and ensure timely delivery. 管理美加区域备件库存,确保及时供应。 Customer Relationship & Risk Management / 客户关系与风险管理 Maintain relationships with key accounts, collect feedback, and handle complaints. 对接区域重点客户,定期回访并处理客户投诉。 Collaborate with legal teams to mitigate compliance risks and manage emergencies. 协同法务部门规避合规风险,处理突发事件。 Qualifications / 任职条件: Must hold a valid U.S. work visa or Green Card. 需持有美国工作签证或绿卡。 Bachelor's degree or above in Mechanical Engineering, Electronic Engineering, International Trade, or related field. 本科及以上学历,机械工程,电子工程,国际贸易等相关专业。 5+ years of after-sales experience in laser equipment or heavy machinery industry, with at least 3 years in team management in the USA/Canada region. 5年以上激光设备/工程机械行业售后经验,至少3年美加区域团队管理经验。 Familiar with laser equipment technology and common failures. Experience with leading laser companies (e.g., TRUMPF, Han's Laser) is preferred. 熟悉激光设备技术原理和常见故障,有激光行业头部企业美加区域售后经验者优先。 Fluent in English for business communication. 英语流利,能进行商务沟通。 Willing to travel frequently within the USA and Canada. 能适应美加区域高频出差。

Type: Full-time XILO is a fast-growing SaaS company transforming how agencies and businesses connect with their clients through automation and intelligent workflows. We're adding to our innovative Customer Support team to redefine how we support and empower our customers - and we're looking for a key team member to help shape its future. The Role We're hiring a Customer Support Representative (CSR) to join our customer success team. You'll work hands-on with our customers to build and configure their XILO platforms, troubleshoot issues, and provide exceptional support across a wide range of needs. You'll collaborate closely with Customer Support Managers (CSMs) and cross-functional teams - including Sales, Product Delivery, Product Development, and Engineering - to deliver seamless, proactive, and high-quality customer experiences. What You'll Do Serve as a primary contact for existing customers, ensuring fast, effective, and friendly support. Build and configure customer accounts, integrations, and platforms within XILO. Troubleshoot and resolve technical or operational issues with ownership and urgency. Partner daily with CSMs to align on customer priorities and deliver consistent service. Document support processes and best practices as we strengthen the CS team. Collect and share customer feedback to drive product and process improvements. What You Bring 1-3 years in a customer-facing role (Support, Success, or similar). Strong technical aptitude - you love learning new systems and solving problems. AI aptitude - you're curious about AI tools and how they can improve workflows, and you're excited to experiment, learn, and share insights with the team. Excellent communication and relationship-building skills. Detail-oriented, resourceful, and proactive in finding solutions. Comfortable in a fast-paced, evolving startup environment. Why You'll Love XILO Join a strong, strategic team shaping the future of customer success at XILO. Fully onsite role in our Carlsbad, San Diego office - collaborate with a dynamic, supportive team. Unlimited PTO and a culture built on trust, innovation, and growth. Comprehensive benefits package including medical, dental, and vision coverage, plus company-paid holidays and additional perks. Defined promotional path to grow into Customer Success Manager (CSM) or Project Manager (PM) roles as you develop product expertise and customer relationships.

We are seeking a motivated and ambitious Customer Service, Sales & Marketing Specialist to support our sales and marketing operations. The ideal candidate will have up to five years of relevant work experience and a strong desire to develop their skills and grow within the role. Prior experience in the medical device or ophthalmic industry is not required. This position offers an excellent opportunity to gain valuable experience while contributing to distributor management, marketing activities, and customer service initiatives. ESSENTIAL FUNCTIONS: Customer Service & Sales Support Serve as the primary point of contact for customer inquiries Process orders, coordinate shipments, and manage payments Handle customer complaints and issue resolution Support sales activities and follow up on leads Assist with reporting and analyzing sales trends Marketing & Promotions Support Prepare materials for trade shows and marketing campaigns Support social media and promotional activities Assist in collecting customer feedback and market insights Distributor & Partner Support Maintain relationships with distributors and partners Assist with onboarding, training, and distributor support Product & Regulatory Support Assist in product registration and compliance tasks as needed Coordinate with internal teams to ensure product availability Manage the RMA (Return Merchandise Authorization) process, including communications with the customers or distributors, tracking returns, coordinating with Quality and Regulatory teams, and ensuring timely resolution. Other Responsibilities Perform additional duties as assigned to support business objectives Travel as required EDUCATION, EXPERIENCE, AND SKILLS: Bachelor's degree in Business Administration, Marketing, or a related field, preferred Strong communication, negotiation, and interpersonal skills Up to 5 years of relevant work experience Self-starter with ability to identify issues, opportunities, and take initiative Ability to learn quickly and adapt to new processes Annual Compensation: $65,000 - $95,000 DOE (Depending on Experience) Location: San Leandro, CA (Onsite, Full-time) Company Website: *************** Employment Type: Full-time

Care Specialist - Justice-Involved ECM Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Care Specialist - ECM is responsible for coordinating care for high-complexity patients, mainly working in the field to provide chronic care coordination and support. This role involves direct outreach to patients through phone calls, home visits, and community interactions. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual or telephonic support (10% of the time) The Care Specialist will assess patient needs, help set health goals, and ensure that patients receive the appropriate care and resources, with a focus on increasing access to preventative care, reducing emergency room visits, and enhancing self-management. The role requires excellent communication skills, critical thinking, and the ability to work independently and adapt to evolving challenges. Skills Required: At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or in a similar role. High school diploma or GED required. A valid drivers license and auto liability insurance. Reliable transportation and the ability to travel within assigned territory or as needed. Experience in care coordination for individuals with chronic conditions, behavioral health conditions, or with patients experiencing housing insecurities including homelessness. Strong interpersonal and motivational interviewing skills to build trust and rapport with patients. Familiarity with trauma-informed care, care coordination, and patient education. Proficiency in the use of electronic medical records (EMR) systems and basic computer skills. Technologically savvy and able to manage documentation and data entry effectively. Ability to work independently in a field-based environment and as part of a team. Multi-lingual capabilities preferred but not required. Prior home care or Enhanced Care Management experience a plus. Community Health Worker certification is a plus. Key Behaviors: Adaptability: Ability to work in dynamic, unstructured environments, pivoting quickly to meet the needs of patients and the organization. Critical Thinking & Problem Solving: Demonstrates strong problem-solving skills when assessing patient needs and determining the best course of action. Motivational Interviewing & Empathy: Uses motivational interviewing techniques to build rapport, set health goals, and empower patients to take charge of their care. Relationship Building: Skilled in establishing trust and fostering strong relationships with patients, families, and team members. Self-Starter: Takes initiative to perform outreach, complete assessments, and follow through with care coordination independently. Organizational Skills: Excellent at managing time, tasks, and schedules, ensuring that all patient needs are addressed in a timely manner. Resilience: Demonstrates resilience in challenging situations and remains focused on the goal of improving patient outcomes despite setbacks. Cultural Competence: Demonstrates sensitivity to and understanding of diverse cultural backgrounds, ensuring that care is provided in a culturally inclusive manner. Commitment to Quality Care: Shows passion for delivering high-quality care and support to patients, ensuring their well-being and satisfaction. Competencies: Care Coordination: Ability to assess patient needs, coordinate care with interdisciplinary teams, and ensure patients are receiving the appropriate services. Patient Advocacy: Supports patients by navigating healthcare systems, advocating for needed resources, and ensuring timely access to care. Health Education & Communication: Educates patients about their health conditions, treatments, and the healthcare system in a clear and empathetic manner. Data Management & Reporting: Proficient in documenting patient interactions and maintaining accurate, up-to-date records in EMR systems. Patient Outreach & Engagement: Proactively reaches out to patients through multiple communication channels, including phone, in-person visits, and community outreach. Goal Setting & Self-Management: Works with patients to develop self-care plans, emphasizing shared decision-making and increasing the patients ability to manage their own health. Collaboration & Teamwork: Works effectively as part of an interdisciplinary care team to achieve organizational goals and improve patient outcomes. Crisis Management & Flexibility: Demonstrates flexibility and adaptability in managing unforeseen challenges, providing support where it is needed most. Technical Proficiency: Skilled in using healthcare software applications and systems for accurate data entry and patient management. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. California pay range $24-$27 USD Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel PIbb260fff456d-37***********2

Associate, Customer Experience-International Sherman Oaks, CA Careismatic Brands outfits our community of care through our portfolio of market-leading brands that meet the diverse needs of healthcare professionals worldwide. We are one piece of a larger community of those who are and are cared for. Whether it's medical professionals or the patients they serve, we are inspired by those who wear our uniforms every day. The Associate, Customer Experience - International plays a key role in supporting our global customers and ensuring best-in-class service for our brands. This position reports to the Customer Service Manager. This is a full-time role based in our corporate office in Sherman Oaks, CA. Salary Range: Up to $26.00 per hour DOE. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Hybrid work schedule in office What Your Day Looks Like Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Address customer complaints, concerns, or technical issues, offering appropriate solutions. Provide customers with accurate information about products, services, pricing, and policies. Process orders, returns, exchanges, and cancellations in a timely manner. Track shipping and release status on customer orders to ensure timely delivery. Maintain accurate records of customer interactions, transactions, and feedback in the company's CRM system. Resolve product or service issues by investigating and identifying the root cause of problems. Ensure customers are satisfied with resolutions by following up on their inquiries. Work with other teams, such as sales or technical support, to resolve more complex issues or escalate concerns. What We're Looking For Strong verbal and written communication abilities in English and Spanish. Empathy, patience, and active listening to understand and address customer needs. Ability to think quickly and resolve issues efficiently. Ability to manage multiple tasks and prioritize effectively. Experience using customer service software (CRM systems, chat platforms, etc.) and office software (MS Office or Google Workspace). Accurate in documenting interactions and transactions. Willingness to collaborate and contribute to team success. Experience of International Customer service and associated logistic requirements What's In It For You 401(k) Dental insurance Employee discount Flexible spending account Health insurance Life insurance Attractive Paid time off Vision insurance At Careismatic Brands, we believe in the power of care. It's the force that drives and inspires us, inside our company and out in the world. It's why we strive to maintain a diverse and inclusive organization - an ever-evolving imperative - where everyone feels respected, valued, and empowered to bring their ideas and perspectives forward. Careismatic embraces the differences that make our organization unique. We are strengthened by diversity in all its forms - including but not limited to race, religion, ethnicity, age, national origin, gender identity, and sexual orientation.

Join a team saving lives through innovative telehealth-be the bridge between our specialists and clients, making a real difference! Specialist Direct (SDI) is a rapidly growing healthcare technology company. The company's telehealth solutions provide real-time access to its national network of top medical specialists to deliver superior patient outcomes. SDI is the leader in providing diagnostic, cloud-based solutions that have been proven to save lives within the organ transplant segment. The Role - Client Support Representative As a Client Support Representative at Specialist Direct, you play a vital role in connecting our cutting-edge healthcare technology solutions and specialists with the needs of our clients. You anticipate potential issues, understand the specific requirements of each client, and represent our dedication to excellent service. Responsibilities Deliver industry-leading client service at every touchpoint. Acquire in-depth knowledge of Specialist Direct's telehealth portfolio and become the go-to expert for any related queries. Facilitate client services and monitor requests to completion with attention to detail. Conduct remote training and troubleshooting with users, ensuring that users navigate our technology with confidence. Must be available for an 8-hour shift between 3PM and 12AM PT, five days a week with weekends included. Ability to work in a hybrid format between our El Segundo office and home. Expected hours: 40 per week Three-week paid onsite training required at our El Segundo, CA headquarters. Requirements Strong verbal and written communication skills. 4+ years of experience in client support, with a strong focus on technology-driven services. 4+ years of experience in customer service, demonstrating excellent communication skills. Experienced in using different CRM platforms. Genuine passion for engagement with others, whether it's with clients or colleagues. A client-first approach, emphasizing proactive problem-solving and relationship building. Capacity to handle time sensitive situations and make decisions that prioritize client needs. High comfort level with technology and rapid adaptability to new software and tools. Must reside within 60 minutes of El Segundo, CA. Must have reliable transportation. Benefits & Perks Competitive compensation package, including exempt salary and comprehensive benefits Substantial opportunities for professional growth and advancement 401(k) retirement plan Health, dental, vision insurance Paid time off (PTO) Required Education Bachelor's degree completed or actively in progress.

On-Site Pharmacy Services Supervisor Assists pharmacists with managing specific reports that impact medication adherence, medication reconciliation, and other STARs and HEDIS measures. Contributes to team effort by providing outreach to members and accomplishing related results as needed. ESSENTIAL JOB FUNCTIONS: Assists in managing Health Plan and various affiliated Health Plan-specific reports that impact medication adherence, medication reconciliation, and other STARs and HEDIS measures. STARs and HEDIS measures include but are not limited to Adherence to Diabetes, Hypertensive (RAS Antagonists) and statin medications; Statin Use in Persons with Diabetes (SUPD); Comprehensive Medication Review (CMR); Statin Therapy in Patients with Cardiovascular Disease (SPC). Oversees and manages the pharmacy concierge team (outreach team). Incorporates new strategies to improve member outreach affecting STARs-related medication adherence measures. Responsible for managing member, provider, and vendor outreach that impacts Part D quality initiatives using data entry to track outcomes of all communications and outreach. Collaborates with healthcare professionals of all levels involving patient medications. Direct member outreach to address adherence gaps by identifying/addressing barriers. Phone and fax for Provider office outreach to obtain confirmation of prescription and other required data. Provides education for the PCP offices and staff for the Part D STAR and HEDIS measures. POSITION REQUIREMENTS: EDUCATION/EXPERIENCE: High school graduate or equivalent. Spanish speaking is preferred but not required. 1+ years of experience in the healthcare industry. Medicare Part D experience preferred. Retail pharmacy experience is an advantage. LICENSURE/CERTIFICATE/TRAINING: Current and clear PTCB certification through the designated PTCB training program and/or state-required certification/registration.

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic , Sealy and Stearns & Foster . We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! The Tempur-Pedic team lead's primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties. OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of: 80 holiday hours (this is a combination of fixed dates and floating holidays) 80 vacation hours (10 vacation days) 56 sick leave hours (7 sick days) Competitive Medical, Dental & other wellness programs Disability and Life Company Paid 401(k) Retirement Plan Options Generous Employee Purchase Discounts Pay Range: The total estimated annual compensation, including base pay and incentives, is $ 35,000 - $ 55,000. What You'll Do (Essential Duties and Responsibilities): Assist in managing and maintaining responsibility for the overall performance of the store. Provide leadership in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy's brand. Continue to perform all the Retail Sales Associate responsibilities at an exceptional level. Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team. Assist the store manager with merchandising, implementing company programs, and other needs. Solve problems within the sales team and direct larger issues to the Store Manager. Perform other duties as assigned. What You'll Need (Qualifications): High school diploma or equivalent 1-3 years' retail experience (or equivalent combination of education and experience) with high-end luxury and/or custom products Strong sales skills in a consultative environment Demonstrated ability to effectively lead, direct, and train others in a store setting. Skilled at current best practice retail methods, procedures, and standards Demonstrated collaborator able to both lead and follow. Flexibility in work schedule reflecting the needs and patterns of store hours. Fluency with current retail software / computer systems Must be able to stand for lengthy periods of time and occasionally lifting items with or without assistance. Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Stanford University is seeking a 2 year fixed term Laboratory Services Manager 1 to maintain the laboratory facilities and supervise staff supporting the operations of one or more complex research and teaching facilities. Apply thorough knowledge of principles, concepts, and methods for assigned area of responsibility. Duties include*: Oversee the operation and management of a research or teaching facility; schedule and coordinate use of equipment and/or facility. Negotiate and monitor equipment service contracts and warranties with vendors. Determine equipment needs, authorize purchase of equipment, and oversee installation of equipment and instruments in collaboration with facilities services staff. Perform and/or coordinate preventative maintenance and repair of all equipment; determine proper method of repair. Oversee layout, allocation, and tracking of space among multiple labs; manage logistics of laboratory moves; implement plans for renovations of equipment and or/facilities in collaboration with facilities services staff. Administer and prepare budgets that include several funding sources. Administer health and safety programs and ensure safety compliance; act as resource on safety procedures; provide instruction on routine basis; liaise with school and/or university health and safety office as appropriate. Direct work of other staff, including supervision, hiring, promotions, and terminations; determine staffing needs, and ensure efficient utilization of staff. * - Other duties may also be assigned DESIRED QUALIFICATIONS: Equivalent of a Bachelor of Science in Project Management with experience in operations management, financial management, and research administration. (Foreign equivalent is accepted) 3+ years of progressively responsible project and operations management experience, including in research and academic environments. Proven success managing large-scale research portfolios. Demonstrated expertise in grant preparation, budgeting, compliance, and reporting. Experience with lab administration, including equipment management, inventory systems, space allocation, and vendor coordination. Experience in safety and compliance management, including IRB submissions, training, and adherence to Stanford University protocols. Specialized experience managing sensitive biological materials and biobank collaborations. Strong skills in digital platforms and project management systems (Notion, Evernote, Slack, Office 365, Google Workspace). Experience supervising, training, and onboarding staff to ensure operational efficiency. Excellent skills in strategic communication, public relations, and digital engagement to increase lab visibility and research impact. Technical proficiency in IT systems, web development, and digital platforms supporting research operations. Bilingual/Multilingual capabilities preferred. EDUCATION & EXPERIENCE (REQUIRED): Bachelor's degree and two years of relevant experience, or combination of education and relevant experience. KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED): Understanding of academic research facility needs. General background in a discipline related to the work of specific lab(s). Demonstrated supervisory experience. Demonstrated experience managing multiple budgets. Knowledge and experience in managing facilities, operations, maintenance, space, and equipment administration in a research or teaching setting. Excellent communication and customer services skills. Ability to coordinate and manage multiple projects in a complex and technical environment. Familiarity with health and safety compliance regulations. PHYSICAL REQUIREMENTS*: Frequently stand, walk, twist, bend, stoop, squat, grasp lightly, use fine manipulation, grasp forcefully, perform desk-based computer tasks, use telephone, write by hand, lift, carry, push and pull objects weighing over 40 pounds. Occasionally sit, kneel, crawl, reach and work above shoulders, sort and file paperwork or parts. Rarely climb, scrub, sweep, mop, chop and mix or operate hand and foot controls. Must have correctible vision to perform duties of the job. Ability to bend, squat, kneel, stand, reach above shoulder level, and move on hard surfaces for up to eight hours. Ability to lift heavy objects weighing up to 50 pounds. Ability to work in a dusty, dirty, and odorous environment. * - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. WORKING CONDITIONS: May at times be required to work with or be in areas where hazardous materials and/or infectious diseases are present. Specific hazards include, but are not limited to, chemicals, pesticides, and solvents, allergens, blood bourn pathogens. May require work in an environment where animals are used for teaching and research. May be exposed to radiation or electromagnetic fields. Must perform tasks that require the use of personal protective equipment such as safety glasses and shoes, protective clothing and gloves, etc. May work extended or unusual work hours due to research or project requirements and peak work cycles. After hours on-call availability required. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, ******************************* The expected pay range for this position is $92,587 to $105,351 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (***************************************************** provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

REMOTE Shift Schedule: Shifts can vary between 6:45 AM and 11:00 PM. The most common shifts are: 11:00 AM - 7:30 PM 12:00 PM - 8:30 PM 2:30 PM - 11:00 PM Weekend and holiday shifts follow the same structure. If scheduled on a weekend, employees will receive two days off during the week. Position Details: This is an entry-level role that requires answering 75+ calls per day and managing after-hours calls to providers. Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison I may schedule and confirm initial and follow-up medical appointments as needed.

About the Company SCHARP/BAFMA - Southern California Health & Rehabilitation Program is a mission-driven healthcare organization dedicated to delivering accessible high-quality behavioral care to underserved communities in Southern California. About the Role Clinical supervision to staff clinicians to aid in recognition, adherence and facilitation of clinically-based programmatic protocols.Provides guidance and supervision of case reviews to ensure proper client care. Discuss and train on the therapeutic process, theories, and evidence based practices. Discus legal and ethical laws with the intern to ensure proper facilitation of therapeutic services. Position Duties Obtain all requirements and paperwork necessary in order to supervise ASW's, MFT's And LPCC who are eligible to earn hours towards licensure. Provide and facilitate weekly clinical individual supervision for assigned ASW, MFT's and LPCCs who are registered with the Board of Behavioral services and eligible to earn hours towards licensure. Provide and facilitate weekly clinical group supervision for assigned ASW, MFT's and LPCCs who are registered with the Board of Behavioral services and eligible to earn hours towards licensure. Provide and facilitate additional clinical groups for other disciplines (case managers, peer supports, etc.) as deemed necessary. Provide and facilitate additional trainings for all staff as deemed necessary. Responsible for keeping notes and records of all sessions with the supervisee and inform supervisee's direct supervisor and Director of any concerns. Review client/patient records when necessary and monitor and evaluate assessment and treatment decisions of the supervisee and monitor and evaluate the ability of the supervisee to provide services at the sites where they are assigned. Develop and supervisory plan at the commencement of supervision with all supervisees and complete and sign all necessary paperwork required by the Board of Behavioral Sciences within a reasonable timeframe for the supervisee. Support clinicians with recording weekly supervision hours utilizing platforms such as the Dashboard and the Electronic Health Record system to ensure accuracy as well as providing signatures as needed. Review and ensure appropriate standards are met train on documentation, and co-sign clinical notes as indicated. Compare clinical hours approved to BBS to clinical hours actually performed via dashboards. Other Administrative and clinical duties as assigned. Routine duties involving interacting with a variety of individuals within the agency, clients, and the community. Daily functions which may include exposure to client's/family members from various ethnic, cultural and socio-economic backgrounds, with communicable diseases and some may be prone to violence. Strives to be flexible and adapt to change Seeks opportunities to facilitate change and encourages others to do the same Maintains a constructive and positive outlook Travels to site locations and outside locations as needed or requested. Position requires driving, valid driver's license, a motor vehicle clearance, and proof of insurance is required and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. Qualifications Must be able to pass California State Department of Justice criminal background investigation, Live Scan and/or fingerprinting. Must be registered with the California Board of Behavioral Sciences. Master's degree in Social Work, Marriage and Family Counseling, Psychology or related field. Must maintain a current and valid license as a mental health professional. Must have Clinical Supervision Certificate Required Skills Master's degree in Social Work, Marriage and Family Counseling, Psychology or related field. Must maintain a current and valid license as a mental health professional. Must have Clinical Supervision Certificate Benefits Package Free Medical, Dental & Vision 11 Paid Holidays + PTO 403 (B) retirement match Life Insurance Flexible Spending Account Continued workforce development & training A great place to work environment Succession plans & growth within Equal Opportunity Statement We are committed to diversity and inclusivity

Job title: Field Service Manager Reports to: Senior Field Service Manager The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals. Provide training and billable service work as required Services Leadership: Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of service technicians. Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company. Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Maintain technician staffing at appropriate levels for business requirements. Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing. Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Attend training with the Sullair factory to stay current on product offerings and technologies. Travel as required to drive business activity and attend training. 80% Field / 20% Office Demonstrate flexibility/teamwork as additional items will be required to help grow the business. May involve multi-branch location responsibilities Education: Associate degree preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five plus years field service experience in the compressed air industry. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with ERP systems a plus. Direct reports: Service Technicians The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

San Diego Food Bank Nonprofit Services Manager (Programs, Distribution, Relationships) Full Time Direct Hire Salary Target is ~70-80k San Diego, CA 92121 (Miramar) - fully onsite ~20% Local Travel in San Diego Area Required: Mix of Program Management, Distribution, and/or Relationship Management Team management and development Microsoft Office (Excel, Outlook, PowerPoint, Word); data systems; general data governance and reporting best practices. Valid CA Driver's license and able to travel ~20% of the time; travel is to the North County warehouse, farmers, donors, and community events Nice to Have: Nonprofit experience Grants / Government / Compliance Bilingual Spanish Public benefits and hunger relief ecosystems; partner agency operations Program compliance requirements (USDA/TEFAP/EFAP and funder policies) Bachelor's degree in Nonprofit Management, Business, Sociology, Public Administration, or related field (or equivalent experience) Soft Skills / Ability to: Strong Customer Service / Relationship Building Interpret and operationalize federal/state/local regulations and contract guidelines. Build and maintain effective relationships with partners, community orgs, and internal teams. Hire, train, coach, and develop staff; manage multiple priorities and deadlines. Communicate clearly in writing and verbally with diverse stakeholders. Maintain robust database tracking; collect, analyze, and present data for decision-making. Exercise tact, objectivity, sensitivity, and sound judgment across varied situations. Profile / Summary / Responsibilities: A mission-driven, data-informed operator who balances strategic thinking with hands-on execution. They are an excellent communicator and relationship builder, comfortable in community settings and boots-on-the-ground at distributions, while equally adept at compliance, systems, and analytics. They follow through on commitments, make sound decisions quickly, and hold high standards for safety, dignity, and equity in service. Under the direct supervision of the Director of Programs, the Nonprofit Services Manager leads a portfolio of community-facing programs and partnerships to increase food security across San Diego County. The role oversees day-to-day execution and continuous improvement of SDFB's partner network and specialized distributions; stewards data-driven decision-making; ensures regulatory and grant compliance; and coaches staff to deliver dignified, safe, and effective services. Program Portfolio Leadership & Delivery Own outcomes for the following programs and services: Neighborhood Distributions/Mobile Pantry, Food to Nonprofits, Emergency Food Assistance Program (EFAP), School-Based Programs, College Hunger Relief, and Basic Needs. Build annual workplans, KPIs, and calendars for each program; monitor throughput, client experience, nutrition mix, and equity of access across regions. Coordinate with Warehouse, Inventory, and Transportation to align supply with demand and to prevent bottlenecks; rapidly troubleshoot service disruptions. Partner Network Management & Capacity Building Lead the end-to-end partner lifecycle: recruitment/selection, onboarding, training, performance review, and renewal/exit. Establish and maintain standards of participation; schedule and conduct monitoring visits; issue findings and corrective actions; confirm resolution and document outcomes. Design and deploy Food Bank University trainings, resources, and peer learning to grow agency capacity (operations, compliance, data, client experience, nutrition). Compliance, Risk & Audit Readiness Ensure full compliance with SDFB, USDA/TEFAP/EFAP, CDSS, and other funder/contract requirements; maintain audit-ready documentation year-round. Prepare for and lead state/federal/local monitoring and audits in coordination with Programs leadership and the VP of Operations & Programs. Uphold safety culture; ensure sites adhere to food safety, storage, and distribution standards. Data, Reporting & Continuous Improvement Oversee adoption and effective use of systems including Primarius (inventory/partner) and Oasis Insight (client); champion data quality and standardized workflows. Build dashboards/reports to track performance, equity, and compliance; submit accurate monthly/quarterly/annual reports and narratives. Implement feedback mechanisms for partners and clients; translate insights into process improvements and policy updates. Cross-Functional & External Collaboration Partner with Procurement/Food Sourcing to forecast needs and connect partners to bulk purchase and food recovery opportunities. Coordinate with Nutrition & Wellness and CalFresh Outreach to integrate nutrition education and benefits enrollment at partner sites and distributions. Represent SDFB on coalitions, working groups, and community forums; cultivate relationships with basic-needs providers for warm handoffs and resource connection. Grants, Budgets & Development Support Manage program budgets within approval thresholds; monitor spend vs. plan; flag risks and opportunities. Create RFPs/eligibility criteria for program grants; support Development with timely data, stories, and outcomes for proposals, reports, and donor cultivation. Steward grant compliance including eligibility, documentation, inventory controls, and deliverables. Team Leadership & Talent Development Directly supervise Nonprofit Services Supervisor and Specialized Programs Supervisor; set clear expectations and rhythms for 1:1s, coaching, and performance reviews. Recruit, onboard, train, and develop staff; align roles and capacity to program demand; foster a culture of accountability, inclusion, and continuous improvement. Model transparent communication; facilitate effective interdepartmental meetings and huddles. Communications & Stakeholder Management Ensure clear, timely communication to partners and internal teams regarding program changes, grants, budgets, goals, and opportunities. Prepare concise memos, SOPs, and change management materials; present updates to leadership and key stakeholders. Serve as a public-facing representative of SDFB programs as assigned. Organization: San Diego Food Bank - well known and highly respected Non-Profit making a huge difference in the San Diego Area. Mission Statement - To provide nutritious food to people in need, advocate for the hungry, and educate the public about hunger-related issues. Vision Statement - To end hunger in San Diego County! Benefits: Positive work environment with good work life balance Opportunity to make a positive impact Matched 403B Medical, Dental, Vision, and FSA Vacation, Holidays, and Sick Time Life, AD&D, and Disability Insurance Employee Assistance Program

Company Background: For nearly a century, friends and family, celebrities and athletes, world travelers and locals alike, have all flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates four renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay and Del Monte Golf Course. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational presented by DELL EMC, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee. Future site of the 2019 U.S. Open Championship, Pebble Beach Golf Links has hosted five U.S. Opens, four U.S. Amateurs, one PGA Championship and numerous other tournaments. Team Leader Program The Team Leader program will give you the opportunity to develop and explore your interests in hospitality. This position is an entry level managerial position, which provides a hands-on opportunity to work within the Food and Beverage Division and/or the Rooms Division. Our goal is to have each Team Leader develop knowledge of each area while developing their own leadership style. The length of the Team Leader program is 18 months and includes 3 rotations. The Team Leader Program is designed to give you the tools necessary to grow your knowledge of the hospitality industry and also develop the skills necessary to become an effective leader. Team Leaders will be in constant rotation about the resort, experiencing different department's initiatives and working with diverse teams. The program includes hands on training, regarding many different aspects of the resort and the hospitality industry. The ideal candidate must display energy and enthusiasm on a daily basis, while giving the department clear goals and working alongside co-workers to accomplish them. Required Skills: Must be able to multi-task and manage multiple priorities in a fast-paced, fun environment Must have the ability to motivate and encourage others Creative and innovative thinker Excellent interpersonal skills Extremely organized and efficient in planning, prioritizing and executing Desired Skills: Four year college degree Hospitality, Tourism, or Hotel Administration degree preferred Prior hospitality or food and beverage work experience preferred Why work for us: Pebble Beach is iconic, a fantastic employer, and has the #1 golf course in the world Enjoy world-class health and wellness benefits after the 90th day of employment. Comprehensive health and life insurance allow you peace of mind. Our state of the art Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. We encourage YOU to be our guest. When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa. Golf on the greatest courses. Even if you don't golf, you'll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits. Grow your career with Pebble Beach University. We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs. Lunch is on us. Enjoy a meal in our Employee Dining Room for every shift you work. Physical Requirements Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Ability to carry and balance dish ware and glassware in the course of service. Regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Under general managerial guidance: Manages the Electronic Services Department that provides ACH Processing, EDI, Internet Banking and Cash Management Products. Develops policies and procedures to ensure proper operations and credit monitoring of these customers. Essential Functions: Through department supervisors, manages the day-to-day operations of the Electronic Services Department to include ACH processing, EDI, Internet Banking and Cash Management products. Also responsible for maintaining three critical areas of the Electronic Services Department: a. System must be responsive 99% of the time. b. All transactions received must be processed completely and within established time frame. c. Department must be available for customer support during work hours. Implement the new electronic services credit policy and monitor customers for compliance. Acts as liaison with Federal Reserve and keeps abreast of current electronic transaction regulations and procedures. Through department supervisor, manages the day-to-day operations of the Electronic Services Department. This includes overseeing the vendor relationships, seeking effectively priced vendors and revising programs, policies and procedures of department. Manage budget, personnel and income related to all departments and processing responsibilities. All income related to electronic services and payment services are collected properly. Provide management reports on income, expenses, sales effort and problems. Requirements: Three years previous work experience in similar wire electronic services operations. Previous supervisory experience required. Experience in wire, collections, ACH, EDI, and online banking desired but not required. Excellent analytical, project management, communication and interpersonal skills required. EOE Westamerica Bank's Privacy Policy may be found at: *********************************

Lead Specialist - Commercial Insurance Product Forms Employment Type: Full-Time A nationally recognized property and casualty insurer is looking for a Lead Specialist to oversee the development and management of policy forms across key commercial lines, including Business Owners Policy (BOP), Commercial Auto, and Commercial Umbrella. This role is ideal for a seasoned insurance professional who excels in regulatory compliance, cross-functional collaboration, and process optimization. What You'll Do: Spearhead the drafting and revision of policy forms for commercial insurance products. Independently manage the end-to-end forms lifecycle for assigned lines of business. Collaborate with legal, compliance, and product teams to ensure all forms meet regulatory standards. Support state filing processes and respond to regulatory inquiries. Lead initiatives to streamline forms auditing and documentation practices. Analyze market trends and competitor offerings to recommend product enhancements. Maintain and improve a centralized forms library, including version control and template standardization. Partner with IT to ensure accurate implementation of forms and triggers. Develop clear, customer-focused communications such as coverage notices and renewal letters. Serve as acting Forms Manager when needed and provide mentorship to peers. What You Bring: Bachelor's degree in Business, Communications, English, or equivalent experience. Minimum 5 years of experience in the P&C insurance industry, with exposure to product development, underwriting, claims, or customer experience. Project management experience preferred. Familiarity with insurance designations (e.g., CPCU, AINS, AIC) and a commitment to professional development. Strong writing and editing skills, with a focus on clarity and tone. Ability to work independently and manage multiple priorities. Experience collaborating across departments and balancing diverse stakeholder needs. Proficiency in Microsoft Word, Adobe Acrobat Pro, and SharePoint. Analytical mindset with a proactive approach to problem-solving and process improvement. Why This Role Matters: This is a strategic position that directly influences the clarity, compliance, and competitiveness of commercial insurance products. You'll have the opportunity to lead impactful initiatives, shape customer communications, and contribute to a culture of excellence and innovation.