Customer service supervisor jobs in Catalina Foothills, AZ - 351 jobs

Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead will support execution of the front of house priorities within the 4 walls. In partnership with their leader, they will be responsible for maintaining selling floor service and merchandising standards to drive sales and customer experience. The Customer Experience Lead will hold their direct associate reports accountable using Connected Coaching to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Primary Job Functions: Ensure cashiering team is in the right place at the right time and operate with a sense of urgency in managing the customer line Ensure line leader is greeting and directing customers to the appropriate register and calling for additional Associate/Manager back up as needed Follow all directives and corporate guidelines set forth including ensuring the area is neat, clean, set to standard with the necessary supplies and that all merchandise movement meets the fast to floor expectations Teach coach and train associates to follow the fast to floor return processes to ensure merchandise is available to sell Drive loyalty enrollments, SaksFirst acquisition and Connected Service behaviors to ensure a seamless customer experience Act as the Connected Service Coach when the Assistant Store Director is not in the store to drive customer experience and reinforce the Connected Service behaviors during designated peak traffic periods Leverage and train walkie talkie expectations for flex of coverage to support customer need Assist in resolving customer concerns or calling in the appropriate level of Management support to resolve in the moment Who Are You: Aspiring leader who can educate, drive results, and maintain high standards You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas Confident and professional communicator You Also Have: High School Diploma or equivalent required; 4 year degree or relevant work experience preferred 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks Ability to train and coach associates on selling behaviors to ensure high performance Flexibility to work evenings, weekends and public holidays Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. *The above expected salary range may have some variability based upon factors including, but not limited to, a candidate's overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.

Customer Support Representative Employment Type: Full-time, $17/hr, +$1000 New Hire bonus Supporting: Customer Support About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact • Guide customers through questions, concerns, or challenges they encounter while using the product or service • Listen actively to understand the root of the issue and provide clear, effective solutions • Record detailed call information for auditing, reporting, and follow-up purposes • Maintain and update customer records to ensure accurate and current information • Identify opportunities to introduce customers to new or enhanced services that meet their needs • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience • Ongoing usage of phone and computer systems What'll Set You Up for Success Required: • High school diploma or GED • Must live within 25 miles from 1650 S. Research Loop Tucson, AZ • Strong computer navigational skills • Familiarity with Microsoft Office applications (Word, Excel) • Excellent oral and written communication skills • Exceptional listening/comprehension skills • Professional and Courteous • 6 months of customer service or sales experience preferred For Internal Candidates: • Must not be on any corrective action or performance plans • Must have held your current position for 6+ months • Must have relevant industry/program experience Location Note: We're currently hiring for this position in Tucson, Arizona. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: • Health, dental, and vision coverage with HSA options • Paid time off • Flexible pay options: daily or weekly pay • 401(k) retirement plan • Leadership development programs that really grow your career • Open access courses through Alorica Academy • Paid training and tuition reimbursement • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more • Employee assistance program for personal and professional support • Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #JobSearch #Tucson

Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people-related ecosystems to become increasingly connected and autonomous - ensuring a scalable, sustainable future. Hexagon's Mining division solves surface and underground mine challenges with proven technologies for planning, operations, and safety. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 21,000 employees in 50 countries and net sales of approximately 4.6bn USD. Learn more at hexagon.com and follow us @HexagonAB. Purpose of Position: Customer Success Leads are team leads, technical specialists as well as trusted advisors for Hexagon Mining solutions. Working directly with current and prospective customers, and internal Commercial Teams and Product Development teams. They also hold direct line supervisory and responsibility for all the Customer Success Advisors in the region they serve. They are responsible for ensuring retention and customer growth through the following: · As a technical and domain expert in one or more of Hexagon's product lines, working alongside regional commercial team to support them during the pre/post-sales process by defining, scoping and demonstrating technology solutions for mining customers. · Assisting the commercial team in participating in RFP/RFQ processes in a technical capacity · Acting as the trusted advisor for the customer to ensure the Hexagon solutions will deliver against customer needs with a focus on customer adoption and value realization · Post-sale, provide guidance for solutions application and ensure customers obtain full value of Hexagon solutions. · Provide proactive customer care for successful adoption of Hexagon solutions. · Identifying on a regular basis, opportunities for customers to gain more value out of Hexagon solutions. · Identify opportunities for customers to improve their operations through use of additional Hexagon technologies. Referring these opportunities to the commercial team as cross sell / up sell opportunities within a customer account. As senior members of the Customer Success team, the Customer Success Lead is expected to undertake the following: • Mentor Advisors and actively peer review and collaborate with the team to support the betterment of the individuals and team. • Undertake various assigned initiatives that are designed to further Hexagon's success. • Actively pursue industry participation, including development and presentation of papers, creation of case studies with customers. Contribute to Customer Success efforts for key accounts, ensuring alignment of customer process, deployment of new technology, and effective go to market strategies. Provide technical and strategic guidance to the customer success team members. Measuring Success: · Customer Satisfaction (CSAT) Score: The measure of the overall satisfaction of customers after interactions with the Advisor. · Net Promoter Score (NPS): NPS measures customer loyalty and their likelihood to recommend your product or service to others. · Customer Retention Rate: The percentage of customers who continue using HxGN products or services over a period of time. · Renewal Rate: This indicates the percentage of customers who renew their contracts or subscriptions with Hexagon. · Expansion Revenue: The measure of additional revenue generated from existing customers through upselling or cross-selling. · Active Usage or Adoption Rate: Tracks the percentage of users actively using and deriving value from a product or service. · Customer Health Score: A composite score that considers various factors, such as product usage, customer engagement, and support interactions, to assess the overall health of a customer account. · Onboarding Completion Rate: Measures the percentage of customers who successfully complete onboarding processes or training, indicating their readiness to use the product effectively. · Customer Engagement: Tracks the frequency and quality of interactions between the Advisor and the customer, which can indicate the strength of the relationship. · Win Rate: Measure of the new deals won vs. lost in the deals the team has participated in. Knowledge & Experience (Required): · Tertiary qualification (or equivalent) in mining, technology, or geology · 10-15 years' experience in mining related business · Subject Matter Expert experience in one or more of Hexagon's key technologies (Mine planning and scheduling software, Ore control, Processing, Operational or Safety technologies) · Significant experience in a customer-facing role · Prior experience having supervised a technical team Knowledge & Experience (Desired): · Prior Management Experience · Having previously led teams in a consultancy/advisory, technical or commercial role that was customer-facing Key Skills · Excellent computer operation and software application knowledge. · Experience in value-selling and project business case development. · Strong project management and change management skills to oversee multiple initiatives concurrently. · Excellent leadership and communication skills, knowing how to delegate and/or escalate · Experience in process optimization and digital transformation. · Ability to cultivate relationships with internal and external stakeholders. · Ability to mentor and provide technical guidance to technical team members · Strong problem-solving skills to address complex technical challenges. · Ability to work and contribute to a team environment, as well as independently. · Able to communicate clearly in a courteous and professional manner. · Exceptional negotiation, problem solving and presentation skills. · Ability to learn quickly and share knowledge and information. · Excellent mentorship abilities to nurture and guide a diverse technical team. Travel Requirements: · Considerable regional travel required to fulfil this role, up to 50% of the time · Occasional international travel may be required Due to business needs, travel may infrequently occur on the weekend or outside of normal business hours.

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. What This Position Is All About: Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead will support execution of the front of house priorities within the 4 walls. In partnership with their leader, they will be responsible for maintaining selling floor service and merchandising standards to drive sales and customer experience. The Customer Experience Lead will hold their direct associate reports accountable using Connected Coaching to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Primary Job Functions: Ensure cashiering team is in the right place at the right time and operate with a sense of urgency in managing the customer line Ensure line leader is greeting and directing customers to the appropriate register and calling for additional Associate/Manager back up as needed Follow all directives and corporate guidelines set forth including ensuring the area is neat, clean, set to standard with the necessary supplies and that all merchandise movement meets the fast to floor expectations Teach coach and train associates to follow the fast to floor return processes to ensure merchandise is available to sell Drive loyalty enrollments, SaksFirst acquisition and Connected Service behaviors to ensure a seamless customer experience Act as the Connected Service Coach when the Assistant Store Director is not in the store to drive customer experience and reinforce the Connected Service behaviors during designated peak traffic periods Leverage and train walkie talkie expectations for flex of coverage to support customer need Assist in resolving customer concerns or calling in the appropriate level of Management support to resolve in the moment Who Are You: Aspiring leader who can educate, drive results, and maintain high standards You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas Confident and professional communicator You Also Have: High School Diploma or equivalent required; 4 year degree or relevant work experience preferred 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks Ability to train and coach associates on selling behaviors to ensure high performance Flexibility to work evenings, weekends and public holidays Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Are you looking for health benefits, generous compensation, paid holidays and vacation, and participation in a monthly bonus program? Feel free to apply to join our team at FASTSIGNS on Speedway in Tucson, AZ. FASTSIGNS is a proven leader in the ever-evolving sign industry. You would bring your skills and experience in sales, customer service, computers, and organization to a company that rewards great attitude and excellent performance. If you have graphic design skills, that's a plus. Your talent will make a positive difference with customers as you assist them in making a statement with their sign projects. Training is provided by FASTSIGNS, and your co-workers are eager to support your efforts as you “learn the ropes.” Our team at FASTSIGNS on Speedway values character, attitude, and teamwork. If you want to be part of a supportive, open, and dynamic environment, forward your resume today. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

The Associate Customer Service Representative is a seasonal, entry-level position providing first-line support during peak service demand periods. This role serves as the initial point of contact for customers, managing call routing, email and chat administration, customer relationship management system operations, and basic customer service functions while building foundational knowledge of irrigation systems. Responsibilities Route and escalate incoming phone calls to the appropriate technical teams with proper context and customer information. Monitor and handle email and chat communications with customers to ensure timely and professional responses. Create and maintain detailed service tickets in a customer relationship management system with complete and accurate notes and documentation. Process service plan renewal information and route purchase orders to the appropriate departments. Provide order status updates and shipment tracking information to customers and distributors. Issue software licenses and access codes as requested by customers. Deliver exceptional customer service during all customer interactions. Support peak season service demand efficiently and professionally. Learn irrigation system terminology and product fundamentals. Understand departmental structure and appropriate escalation protocols. Participate in team meetings and continuous learning opportunities. Qualifications Currently pursuing or have completed an associate or bachelor's degree in a related field (Business, Communications, Agriculture, Engineering, or similar). Strong customer service orientation and professional communication skills. Excellent verbal and written communication abilities. Proficiency with computer systems and willingness to learn technical software. Ability to multitask and work efficiently in a fast-paced environment during peak seasons. Strong attention to detail and accurate documentation habits. Professional phone manners and email/chat etiquette. Demonstrates dependable attendance and punctuality. Available for seasonal employment periods. DESIRED QUALIFICATIONS: Previous customer service or call center experience. Technical aptitude or interest in irrigation, engineering, or related fields. Fluency in Spanish or other foreign language(s). Experience with customer relationship management systems or ticketing platforms. Basic understanding of irrigation systems or agricultural practices. Experience in a high-volume customer support environment. Rain Bird is an equal opportunity employer.

Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Armorlube is seeking a proactive, detail-oriented Customer Service Manager to lead our client-facing efforts and streamline the transition from sales to operations. In this role, you will be the primary point of contact for our customers, responsible for generating accurate quotes, managing inquiries, and ensuring our internal operations team has the precise information needed to deliver excellence. This role serves as a critical link between customers, sales, and operations, owning the quote-to-delivery handoff and ensuring customer expectations align with operational execution. Key Responsibilities: Customer Interface & Relationship Management: Act as the lead point of contact for all customer inquiries via phone, email, and/or chat. Manage and resolve complex customer issues with a focus on long-term customer satisfaction and retention. Build strong customer relationships by understanding needs, priorities, and timelines Translate customer needs into actionable project requirements for internal teams. Quoting & Sales Support Analyze customer requests and generate detailed, accurate cost estimates and formal quotes. Ensure pricing accuracy by applying margins, discounts, and lead times appropriately. Follow up on pending quotes to move customers through the sales funnel. Maintain up-to-date knowledge of pricing structures, product availability, and lead times. Internal Operations Liaison Collaborate daily with the Operations Team to communicate customer specifications and deadlines. Monitor project progress to provide customers with proactive status updates. Identify gaps, bottlenecks or breakdowns in the "Quote-to-Delivery" process and propose workflow improvements. Ensure customer commitments are realistic, documented, and clearly communicated internally Team Leadership Train and mentor junior customer service staff. Develop and maintain Standard Operating Procedures (SOPs) for communication, quoting and data entry. Promote consistency, accountability, and professionalism across customer-facing activities Required Skills and Qualifications: Education and Experience: · Bachelor's Degree or 4 years equivalent experience.· 3-5+ years in customer service or account management role (preferably in an industry involving manufacturing, logistics, or technical services). Technical Skills: Must be technical savvy and Proficiency in CRM software (e.g., Salesforce, Hubspot) and ERP/Project Management tools. Exceptional verbal and written communication skills with the ability to translate technical details to non-technical clients. Strong ability to calculate margins, discounts, and complex pricing formulas for quotes. Must be solutions driven and have a "find a way" attitude when balancing customer demands with operational constraints. Soft Skills: · Strong communication skills, both verbal and written, for effective interaction with customers and team members. · Excellent problem-solving abilities, with the capacity to diagnose and resolve complex technical issues. · Strong customer service orientation with the ability to build and maintain client relationships. · Ability to work independently, manage multiple projects, and prioritize tasks effectively. Success Metrics Quote Accuracy: Minimized variance between quoted pricing and final invoicing. Response Time: Maintaining a high standard for speed of reply to customer inquiries. Operational Alignment: Decreasing the "friction" or missing information passed from sales to the production/ops team. ArmorLube LLC provides high-performance ultra-hard metal coating services and solutions for a wide range of industries including firearms, automotive, oil & gas, aerospace & defense, manufacturing, agriculture and others. Founded in 2013, ArmorLube LLC's patented Hollow Cathode technology is an environmentally friendly process that enables manufacturers to achieve greater coating uniformity and thickness for complex parts in less than half the time required for traditional coating processes.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Armorlube is seeking a proactive, detail-oriented Customer Service Manager to lead our client-facing efforts and streamline the transition from sales to operations. In this role, you will be the primary point of contact for our customers, responsible for generating accurate quotes, managing inquiries, and ensuring our internal operations team has the precise information needed to deliver excellence. This role serves as a critical link between customers, sales, and operations, owning the quote-to-delivery handoff and ensuring customer expectations align with operational execution. Key Responsibilities: Customer Interface & Relationship Management: Act as the lead point of contact for all customer inquiries via phone, email, and/or chat. Manage and resolve complex customer issues with a focus on long-term customer satisfaction and retention. Build strong customer relationships by understanding needs, priorities, and timelines Translate customer needs into actionable project requirements for internal teams. Quoting & Sales Support Analyze customer requests and generate detailed, accurate cost estimates and formal quotes. Ensure pricing accuracy by applying margins, discounts, and lead times appropriately. Follow up on pending quotes to move customers through the sales funnel. Maintain up-to-date knowledge of pricing structures, product availability, and lead times. Internal Operations Liaison Collaborate daily with the Operations Team to communicate customer specifications and deadlines. Monitor project progress to provide customers with proactive status updates. Identify gaps, bottlenecks or breakdowns in the "Quote-to-Delivery" process and propose workflow improvements. Ensure customer commitments are realistic, documented, and clearly communicated internally Team Leadership Train and mentor junior customer service staff. Develop and maintain Standard Operating Procedures (SOPs) for communication, quoting and data entry. Promote consistency, accountability, and professionalism across customer-facing activities Required Skills and Qualifications: Education and Experience: Bachelors Degree or 4 years equivalent experience. 3-5+ years in customer service or account management role (preferably in an industry involving manufacturing, logistics, or technical services). Technical Skills: Must be technical savvy and Proficiency in CRM software (e.g., Salesforce, Hubspot) and ERP/Project Management tools. Exceptional verbal and written communication skills with the ability to translate technical details to non-technical clients. Strong ability to calculate margins, discounts, and complex pricing formulas for quotes. Must be solutions driven and have a "find a way" attitude when balancing customer demands with operational constraints. Soft Skills: Strong communication skills, both verbal and written, for effective interaction with customers and team members. Excellent problem-solving abilities, with the capacity to diagnose and resolve complex technical issues. Strong customer service orientation with the ability to build and maintain client relationships. Ability to work independently, manage multiple projects, and prioritize tasks effectively. Success Metrics Quote Accuracy: Minimized variance between quoted pricing and final invoicing. Response Time: Maintaining a high standard for speed of reply to customer inquiries. Operational Alignment: Decreasing the "friction" or missing information passed from sales to the production/ops team.

An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Customer Service Team Lead's responsibilities include: Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. Creating a store environment members want to work in, and customers want to shop in. Operating a cash register and manning the store's customer service counter. Directing all operations on the front end of the grocery store. Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. Observing and enforcing all store rules and company policies. Helping to select and train new team members. Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. Ensuring compliance with all heath department and weights and measures department policies and requirements. Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). Ensuring company safety guidelines are being followed by all team members. All other related duties as assigned. Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP

This employee will assist the Customer Service Manager in the supervision of staff by providing leadership and support to referral sources and customers while abiding by the processes and procedures set forth by Leadership. JOB FUNCTIONS Supervision of staff Training of all Customer Service staff Monitors the flow of orders to and from the Customer Service Department Handles escalated situations with patients/customers or Referral Sources Processing of payroll for the department Recruitment, hiring, discipline, and supervision of the department Evaluations of the Customer Service Department Monitoring the number of incoming phone calls to determine if support is necessary Evaluation and recommendation of process improvement for the department

This employee will assist the Customer Service Manager in the supervision of staff by providing leadership and support to referral sources and customers while abiding by the processes and procedures set forth by Leadership. JOB FUNCTIONS Supervision of staff Training of all Customer Service staff Monitors the flow of orders to and from the Customer Service Department Handles escalated situations with patients/customers or Referral Sources Processing of payroll for the department Recruitment, hiring, discipline, and supervision of the department Evaluations of the Customer Service Department Monitoring the number of incoming phone calls to determine if support is necessary Evaluation and recommendation of process improvement for the department

Details: JOB TITLE: Customer Service - Road Tester JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in customer vehicle. 1) Facilitator / Photo taking support2) Lobby and kiosk support3) VIN inspections4) Road Tests Hours: 8:00 a.m. - 5:00 p.m., Monday - FridayPay: $16.04 per hour Location: Tucson, AZ 85713Type: Temporary, with the possibility of hire Duration: Ongoing, up to a two-year maximum Benefits: Available after eligibility period is met DUTIES Provide excellent customer service. Explain the testing process and requirements Oversee road test for earning a driver's license. Oversee Parking Test for earning a driver's license. Complete pre trip vehicle Inspection. Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle. Typical timelines: Approximately 20 Min per test. Document and score the test - issue pass/fail based on qualifications observed. Inform applicant/driver of test results. Handle, file, and record documentation. Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc. REQUIREMENTS FINGERPRINT CHECK REQUIRED Background check required Must be at least 21 years old Proven customer service skills (1 to 2 years minimum) Must have a valid Arizona driver's license Must enjoy working with people in person Ability to explain testing process and requirements Ability to oversee road and parking tests Ability to use a computer to record documentation

School Safety Security and Emergency Services Manager Type: Public Job ID: 131964 County: Pima Contact Information: Tucson Unified School District 1010 E Tenth Street Tucson, Arizona 85719 District Website Contact: Goran Spiric Phone: ********** Fax: District Email : School Safety Security and Emergency Services Manager SUMMARY Manage daily operations of School Safety and Security functions with oversight of assigned personnel. MINIMUM REQUIREMENTS Bachelor's Degree in security management, Criminal Justice, Business Management or Public Administration, or related Field OR At least Five (5) years of progressively responsible experience in law enforcement, school safety, security and transportation safety or a related field required. AND Three (3) years of progressively responsible experience in school administration, school safety, emergency management, or public safety operations. Proficiency with computers is required, including Microsoft Office applications. Verbal and written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions. PREFERRED QUALIFICATIONS Experience managing or coordinating school safety programs, emergency preparedness, or crisis response at the site or district level. Experience collaborating with law enforcement, fire, and emergency management agencies. Experience in public speaking and staff training. Experience working under collective bargaining agreements or in multi-unit environments. Experience with or knowledge of campus safety systems (access control, alarm, or camera systems) preferred. ADDITIONAL REQUIREMENTS AFTER HIRE FBI fingerprint background check. Proof of immunity to rubeola (measles) and rubella (German measles), or proof of MMR immunization. Current Arizona Driver's license with no more than the allowable points against Driver's License as described under Governing Board Policy: EEB-R-1 Business and Personnel Transportation Services - Transportation by Employees. Physical Examination with 75 lb Lift Test Must submit to a post-offer/pre-employment drug/alcohol screen. CPR and First Aid Certification. Certification must be maintained current during course of employment. COMMENTS Salary:$67,969.20 to $78,914.30 Per Year Effective: 2025-2026 SCHOOL YEAR Location: School Safety & Security - 1100 W. Fresno St Classification: Supervisory Professional FTE: 1.0- 8 hours per day Work Calendar: 12 month Internal candidates will transfer at a rate commensurate with their bargaining unit language. For more information on salary schedule, please reference the Employee Agreements Webpage. To view the full job description, please visit our website. Tucson Unified School District is committed to a policy of nondiscrimination based on disability, race, color, religion/religious beliefs, sex, sexual orientation, gender identity or expression, age, or national origin. Other:

The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority. Key Responsibilities: * Team Leadership & Development: * Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work. * Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment. * Provide guidance on new employee training and conduct periodic performance reviews. * Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development. * Motivate team members and track their continued development and training. * Work with other Hiller support teams to ensure smooth operations of Service Department functions. * Assist in building a high-performance team that operates efficiently and effectively. * Customer Relationship Management: * Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction. * Support sales efforts by providing technical expertise and participating in customer interactions when needed. * Service Operations: * Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs. * Ensure technicians are correctly charging their time to assigned jobs for accurate costing. * Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls. * Monitor and ensure that team members maintain up-to-date required certifications. * Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians. * Health & Safety: * Promote a culture of safety within the team and ensure compliance with safety protocols. * Work with Safety partners to ensure employees have the required tools and PPE for their work. * Conduct regular safety briefings and address any safety concerns promptly. * Additional: * Assist in managing multiple ongoing tasks and projects simultaneously. * Provide regular updates to the Service Manager on team performance and operational challenges. * Other duties as assigned.

Share: share to e-mail Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. [Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.] What you can expect: * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. * We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision. * Company-paid life insurance for extra protection and peace of mind. * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. What you'll be working on: * The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. * The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: * Always greet donors in a friendly manner, in full GreenDrop uniform. * Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. * Assist donors with their donations and help to unload their vehicles. * Wear a tablet holder while recording donor information on the company iPad. * Assist truck driver during donation pick-ups. * Organize donations in the stock room. * Maintain the cleanliness of the site, both inside and outside. * Fill out supply orders to keep the site stocked with the necessary tools for job completion. * Other duties assigned by the manager. * Must be able to be on-site during working hours. * Must be able to perform essential job functions with or without reasonable accommodations. What you have: * Ability to work independently without continuous supervision. * Have an outstanding ability to interact with people. * Strong desire to provide magnificent service. * Able and willing to lift up to 50lbs continuously throughout the day. * Ability to work in outside conditions within the different seasons. * Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. * Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: * Must be at least 18 years of age. FLSA: Hourly Travel: None Work Type/Location: 405 E. Wetmore Road Tucson AZ 85705 Savers/GreenDrop is an E-Verify employer Share: share to e-mail

**Job Title: GreenDrop Attendant** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. _[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]_ **What you can expect:** + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. + We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. **What you get:** Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. **Benefits offerings including:** + Bundled health plans such as medical, Rx, dental and vision. + Company-paid life insurance for extra protection and peace of mind. + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. **What you'll be working on:** + The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. + The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. **Essential Job Functions:** Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. **This includes but is not limited to the following:** + Always greet donors in a friendly manner, in full GreenDrop uniform. + Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. + Assist donors with their donations and help to unload their vehicles. + Wear a tablet holder while recording donor information on the company iPad. + Assist truck driver during donation pick-ups. + Organize donations in the stock room. + Maintain the cleanliness of the site, both inside and outside. + Fill out supply orders to keep the site stocked with the necessary tools for job completion. + Other duties assigned by the manager. + Must be able to be on-site during working hours. + Must be able to perform essential job functions with or without reasonable accommodations. **What you have:** + Ability to work independently without continuous supervision. + Have an outstanding ability to interact with people. + Strong desire to provide magnificent service. + Able and willing to lift up to 50lbs continuously throughout the day. + Ability to work in outside conditions within the different seasons. + Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. + Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. **Minimum Age Requirements:** + Must be at least 18 years of age. **FLSA: Hourly** **Travel: None** **Work Type/Location:** 405 E. Wetmore Road Tucson AZ 85705 Savers/GreenDrop is an E-Verify employer

Seize this full-time remote opportunity to lead a dynamic team of up to 18 specialists at JPMorgan Chase & Co. We provide all necessary technology, offer a competitive salary with a wide range of benefits, and foster professional growth. We also value diversity, integrity, and teamwork. As an Account Supervisor in the Operations Satellite Call Center, you will exhibit a profound understanding of client success management. Your role will involve promoting business results, providing solutions, and motivating your team, all while ensuring customer satisfaction. Job responsibilities: Oversee a work-from-home team navigating multiple technologies to support a Call Center environment. Lead and manage comfortably in a metrics-promoted environment. Demonstrate resiliency and extreme adaptability in a fast-paced environment. Coach teams on how to approach problems logically and with good judgment to ensure the appropriate customer outcome. Empower teams to take ownership of each customer interaction while treating customers with respect and responding with empathy. Resolve customer escalations and document account activities thoroughly and concisely. Lead by example through demonstrating personal excellence, including punctuality, integrity, and accountability. Approach and resolve problems logically and with good judgment to ensure the appropriate customer outcome is taken by the specialist. Encourage teams to think critically and exercise independent judgment. Make final decisions on behalf of our customers quickly and effectively when required. Enforce and abide by all applicable regulatory and department practices and procedures. Required qualifications, capabilities, and skills: Home Location must reside within approximately 30 miles radius of the JPMC Branch at 1818 S. 6th Avenue, Tucson, AZ 85713. Safe and noise free work environment in your residence High School diploma/GED required Must be willing to work in an environment that requires 100% phone-based customer interaction Minimum of 2 years customer interaction or customer support experience, either by phone or face-to-face 3 plus years working in a call center position; certification and or training Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment 5 plus years of direct management experience; demonstrated ability to develop, manage, coach, and motivate teams Reading and speaking in both Spanish and English fluently is required for this role Preferred qualifications, capabilities, and skills: Bachelor's Degree Preferred Experienced in Retail Credit Card servicing Work Schedule: Work schedules will vary. Candidates must be willing to work schedules during our operating hours (6:00am to 12:00am EST), which include evenings, weekends, and holidays. This role is a work-from-home position, 5 days a week, and is located in Tucson, AZ only. It does not offer relocation assistance or immigration sponsorship. This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.

Are you a motivated and skilled professional seeking a dynamic opportunity in the field of service supervision? We are currently looking for an Service Supervisor to join our team. This role offers the chance to oversee our Service and Maintenance technicians. If you possess strong communication skills, technical expertise, and a commitment to excellence, we encourage you to apply! Company vehicle provided. Learn more about us here. About Us Representative Responsibilities: Schedules, directs and provides technical support for service/maintenance technicians to meet service demands and customers' expectations Providing satisfactory solutions to customer needs, concerns and issues in a timely, efficient and cost-effective manner while projecting a professional and customer friendly attitude Assists in recruiting, interviews, hiring and training of service/maintenance technicians Supervises and directs the service/maintenance technicians to effectively perform the functions of equipment operation, preventative maintenance and other duties as required to ensure customer satisfaction Reviews technicians' work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity. Completes jobsite drop-in audits. Works alongside General Manager for technician's performance appraisals, reviews and for setting improvement goals/following KPI's per company requirements Works with Training Coordinator to ensure that technicians are properly trained on latest service/maintenance techniques and safety procedures for equipment and general working conditions Conducts group and one-on-one meetings with service/maintenance technicians as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings Communicates regularly with dispatch team to ensure that technicians are being scheduled properly by skill level, efficiency and training requirements Manages equipment, special tools and parts needed for the company including parts ordering. Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment sold Develops and monitors individual department budgets, goals and objectives to insure departmental profitability, quality workmanship and customer satisfaction in conjunction with the General Manager Reviews work orders, invoices and time reports for accuracy Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met Ensures that all company/department policies are being followed by the Service/Maintenance Department Oversees assigned HVAC vehicles, monitors vehicles/inventory to ensure they are being cleaned, maintained and operated as required and used according to company policy Performing related duties as assigned by the General Manager REQUIREMENTS: Excellent customer service skills High school graduate or GED required Five or more years of successful and full-time HVAC experience, either as a service technician or maintenance technician, preferred Previous supervisor or managerial experience required EPA 608 Type II Certification, NATE Ready-to-Work and NATE Technical Certification, preferred Exhibit an in-depth knowledge and understanding of HVAC and refrigeration systems Has the ability to read, interpret, utilize and train on manuals, schematics and control circuits related to HVAC and refrigeration systems, preferred Technical aptitude with knowledge of local codes and an ability to use resources at hand to find solutions Excellent leadership skills to enhance team productivity and standards of work produced Excellent verbal and written communication skills; and strong conflict management skills Detail oriented and highly organized with the ability to handle multiple tasks and assignments Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigation Possess a strong personal desire for improvement; and the desire to motivate HVAC technicians to be better tomorrow than they are today Have a clean, neat and professional appearance; a top performer who can instill pride of workmanship in themselves and in others Valid Arizona driver's license with a clean driving record, background and drug screening Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Frequent speaking, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer Busy office environment with moderate noise level due to talking, computers, printers, and activity Physical ability to perform all the duties noted above under the conditions, circumstances, and weather extremes found in the Arizona. Examples include the ability to lift and carry a 75 lb. load (of the size and shape of an item encountered on an HVACR job) a distance of 75'; carry a 75 lb. motor up a fully extended 18' ladder. Must not have a fear of heights (acrophobia). Benefits: 401(k) Company vehicle Short-term and long-term disability Life, Medical, Dental and Vision Insurance Employee assistance program (EAP) Employee discount Paid time-off Referral program Tuition reimbursement Schedule: Monday to Friday Weekend availability as needed Supplemental pay types: Opportunity for bonus pay Pay schedule is every 2 weeks We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Sally Beauty: Build relationships and inspire loyalty. Recommend additional and complimentary products. Inform customers of current promotions and events. Set up advertising displays and arrange merchandise to highlight sales and promotional events. Ensure our customers are informed about and enrolled in our Loyalty program. Complete transactions accurately and efficiently. Maintain a professional store environment and communicate inventory issues. Demonstrate our Sally Beauty Culture Values. We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products. You will have ample opportunity for growth. You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: High School Diploma or equivalent Must 18 years of age or older 1 + years retail sales/customer service experience preferred Must be available to meet the scheduling needs of the business Able to communicate with customers, co-workers and management in a clear and concise manner Ability to execute knowledge from product knowledge training to support with customer service Can read and explain product labels Can follow direction and perform other duties as assigned by Manager Legal wants you to know: Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.